From ae47ab0a1ffde35922e350a8de4b4e9e0e4737ee Mon Sep 17 00:00:00 2001
From: Vishnu-rvk <85154620+Vishnu-rvk@users.noreply.github.com>
Date: Thu, 9 Oct 2025 08:42:09 +0530
Subject: [PATCH 1/2] Zurich - Updated info messages

Display different information messages that is released as part of Zurich release.
---
 .../infoMessages.js                           | 23 +++++++++++++++++++
 1 file changed, 23 insertions(+)
 create mode 100644 Client-Side Components/Client Scripts/Zurich - Upgraded info messages/infoMessages.js

diff --git a/Client-Side Components/Client Scripts/Zurich - Upgraded info messages/infoMessages.js b/Client-Side Components/Client Scripts/Zurich - Upgraded info messages/infoMessages.js
new file mode 100644
index 0000000000..2d7c5e55ff
--- /dev/null
+++ b/Client-Side Components/Client Scripts/Zurich - Upgraded info messages/infoMessages.js	
@@ -0,0 +1,23 @@
+function onLoad() {
+    var state = g_form.getValue('state'); //Get value of 'state' field
+
+    if (state != '6' && state != '7' && state != '8') {
+        var priority = g_form.getValue('priority'); // Get value of 'priority' field
+        switch (priority) {
+            case '1':
+                g_form.addErrorMessage('Critical Incident'); 
+                break; 
+            case '2':
+                g_form.addHighMessage('High Priority Incident'); // addHighMessage() method will display message in orange color
+                break;
+            case '3':
+                g_form.addModerateMessage('Medium Priority Incident'); // addModerateMessage() method will display message in purple color
+                break;
+            case '4':
+                g_form.addLowMessage('Low Priority Incident'); // addLowMessage() method will display message in grey color
+                break;
+        }
+    } else if (state == '6' || state == '7') {
+        g_form.addSuccessMessage('Incident closed'); // addSuccessMessage() method will display message in green color
+    }
+}

From 3feecf2365ac9b5a72e46d45d3bcee5a2c38f76f Mon Sep 17 00:00:00 2001
From: Vishnu-rvk <85154620+Vishnu-rvk@users.noreply.github.com>
Date: Thu, 9 Oct 2025 08:45:54 +0530
Subject: [PATCH 2/2] ReadMe file

Description about use case
---
 .../Client Scripts/Zurich - Upgraded info messages/README.md | 5 +++++
 1 file changed, 5 insertions(+)
 create mode 100644 Client-Side Components/Client Scripts/Zurich - Upgraded info messages/README.md

diff --git a/Client-Side Components/Client Scripts/Zurich - Upgraded info messages/README.md b/Client-Side Components/Client Scripts/Zurich - Upgraded info messages/README.md
new file mode 100644
index 0000000000..8de65d319a
--- /dev/null
+++ b/Client-Side Components/Client Scripts/Zurich - Upgraded info messages/README.md	
@@ -0,0 +1,5 @@
+**This feature will be used in the instance of Zurich++ release**
+
+Demonstrate different messages that has been introduced as part of Zurich release.
+
+Use Case: Display different information messages based on priority of the incident that will be showed on load and state is not Closed, Resolved or Cancelled.