From c5c788f2edd5df50f0e2eb3927a7808c71f6ae48 Mon Sep 17 00:00:00 2001
From: MANCHALA YASWANTH <71426465+MYaswanth28@users.noreply.github.com>
Date: Sat, 11 Oct 2025 16:11:59 +0530
Subject: [PATCH 1/2] Create prevent_continous_update.js

BR Code
---
 .../prevent_continous_update.js               | 20 +++++++++++++++++++
 1 file changed, 20 insertions(+)
 create mode 100644 Server-Side Components/Business Rules/Preventing Recursive Updates from Integrations/prevent_continous_update.js

diff --git a/Server-Side Components/Business Rules/Preventing Recursive Updates from Integrations/prevent_continous_update.js b/Server-Side Components/Business Rules/Preventing Recursive Updates from Integrations/prevent_continous_update.js
new file mode 100644
index 0000000000..590c3c49da
--- /dev/null
+++ b/Server-Side Components/Business Rules/Preventing Recursive Updates from Integrations/prevent_continous_update.js	
@@ -0,0 +1,20 @@
+(function executeRule(current, previous) {
+
+    if (current.isNewRecord() || !current.isValidRecord() || current.operation() == 'delete') {
+        return;
+    }
+    var fieldsToCheck = ['work_notes', 'comments', 'state'];
+    var allFieldsSame = true;
+    for (var i = 0; i < fieldsToCheck.length; i++) {
+        var field = fieldsToCheck[i];
+        if (current.changes.call(current, field) && current[field].toString() !== previous[field].toString()) {
+            allFieldsSame = false;
+            break; 
+        }
+    }
+    if (allFieldsSame) {
+        gs.info('BR skipped redundant integration update for ' + current.sys_class_name + ': ' + current.number);
+        current.setAbortAction(true);
+    }
+
+})(current, previous);

From 581a271c86b6ca055c2b660ea46336cba813c008 Mon Sep 17 00:00:00 2001
From: MANCHALA YASWANTH <71426465+MYaswanth28@users.noreply.github.com>
Date: Sat, 11 Oct 2025 16:16:25 +0530
Subject: [PATCH 2/2] Create README.md

---
 .../README.md                                     | 15 +++++++++++++++
 1 file changed, 15 insertions(+)
 create mode 100644 Server-Side Components/Business Rules/Preventing Recursive Updates from Integrations/README.md

diff --git a/Server-Side Components/Business Rules/Preventing Recursive Updates from Integrations/README.md b/Server-Side Components/Business Rules/Preventing Recursive Updates from Integrations/README.md
new file mode 100644
index 0000000000..f751eb2a9f
--- /dev/null
+++ b/Server-Side Components/Business Rules/Preventing Recursive Updates from Integrations/README.md	
@@ -0,0 +1,15 @@
+**Business Rule** 
+
+Table : Any Custom Table or (Incident,Problem , Change)...
+Active : true
+When : before 
+Update : true
+order : 100 
+
+condition : gs.getUser().getUserName() == 'integration.user/Web services User'
+
+The rule must only run when the update is coming from the dedicated integration user to avoid impacting manual user updates, Can Update Fields to check as Required 
+
+This business rule is designed to prevent unnecessary and redundant updates to records that are synchronized with external systems (e.g., Jira, Azure DevOps, or a custom application) via integration / E bonding 
+
+This rule executes a check to ensure that the fields critical to the integration (Work Notes, Comments, State) have genuinely changed before allowing the update to process.