From 4ae30876c9121174e0431c619be2a2b3dca48290 Mon Sep 17 00:00:00 2001
From: Raghav Sharma <53517312+raghavs046@users.noreply.github.com>
Date: Wed, 22 Oct 2025 20:24:06 +0530
Subject: [PATCH 1/4] Add script to display user mentions in records
This script retrieves and displays the top 5 records where the user is mentioned, including links to those records.
---
.../My Mentioned Items/server script.js | 21 +++++++++++++++++++
1 file changed, 21 insertions(+)
create mode 100644 Modern Development/Service Portal Widgets/My Mentioned Items/server script.js
diff --git a/Modern Development/Service Portal Widgets/My Mentioned Items/server script.js b/Modern Development/Service Portal Widgets/My Mentioned Items/server script.js
new file mode 100644
index 0000000000..6c4490547b
--- /dev/null
+++ b/Modern Development/Service Portal Widgets/My Mentioned Items/server script.js
@@ -0,0 +1,21 @@
+(function() {
+ /*
+ This code will display the records wher user is mentioned in (@user in Jurnal fields).
+ This will also provide the link to record.
+ Only top 5 mentions will be displayed.
+ */
+ data.mentionArr = []; // array to store mentions.
+ var mentionRec = new GlideRecord('live_notification');
+ mentionRec.addEncodedQuery('user=' + gs.getUserID()); // get only logged-in user's records
+ mentionRec.orderBy('sys_created_on'); // get by created date.
+ mentionRec.setLimit(5);
+ mentionRec.query();
+ while (mentionRec.next()) {
+ tempval = {}; // temp object.
+ tempval.record = mentionRec.getValue('title');
+ tempval.user = mentionRec.user.name.toString();
+ tempval.user_from = mentionRec.user_from.name.toString();
+ tempval.url = '/' + $sp.getValue('url_suffix') + '?id=ticket&sys_id=' + mentionRec.getValue('document') + '&table=' + mentionRec.getValue('table');
+ data.mentionArr.push(tempval);
+ }
+})();
From 2bfc6ff6f300fd00468fbb5463c9e8885848862a Mon Sep 17 00:00:00 2001
From: Raghav Sharma <53517312+raghavs046@users.noreply.github.com>
Date: Wed, 22 Oct 2025 20:24:57 +0530
Subject: [PATCH 2/4] Add CSS styles for My Mentioned Items widget
---
.../My Mentioned Items/CSS.js | 15 +++++++++++++++
1 file changed, 15 insertions(+)
create mode 100644 Modern Development/Service Portal Widgets/My Mentioned Items/CSS.js
diff --git a/Modern Development/Service Portal Widgets/My Mentioned Items/CSS.js b/Modern Development/Service Portal Widgets/My Mentioned Items/CSS.js
new file mode 100644
index 0000000000..4f2b212d95
--- /dev/null
+++ b/Modern Development/Service Portal Widgets/My Mentioned Items/CSS.js
@@ -0,0 +1,15 @@
+/*
+list css to show border-bottom and padding.
+*/
+li{
+ padding: 1.2rem 0;
+ border-bottom: .1rem solid #DADDE2;
+ list-style:none;
+}
+
+/*
+set background color of widget to white.
+*/
+.main-cont{
+ background:#ffffff;
+}
From 48d3eb5b3c33f216273cdb6dc79e070283d8ba4f Mon Sep 17 00:00:00 2001
From: Raghav Sharma <53517312+raghavs046@users.noreply.github.com>
Date: Wed, 22 Oct 2025 20:25:23 +0530
Subject: [PATCH 3/4] Add HTML structure for My Mentioned Items widget
---
.../My Mentioned Items/HTML.js | 14 ++++++++++++++
1 file changed, 14 insertions(+)
create mode 100644 Modern Development/Service Portal Widgets/My Mentioned Items/HTML.js
diff --git a/Modern Development/Service Portal Widgets/My Mentioned Items/HTML.js b/Modern Development/Service Portal Widgets/My Mentioned Items/HTML.js
new file mode 100644
index 0000000000..db385f096e
--- /dev/null
+++ b/Modern Development/Service Portal Widgets/My Mentioned Items/HTML.js
@@ -0,0 +1,14 @@
+
+
+
${My Mentions}
+
+
+
+
+ -
+ ${You have been mentioned in }{{item.record}} ${by }{{item.user_from}}
+
+
+
+
+
+