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Known issues

Manisha edited this page Sep 4, 2019 · 8 revisions

This page will list known issues in the Shippable SaaS platform that are currently affecting customers, along with suggested solutions.

September 4 2019

Problem: I can't see my Bitbucket projects

Solution: Log out of Shippable (https://app.shippable.com/logout) and log back in. You will need to reauthorize through Bitbucket. Navigate to "Profile" page from the left navbar and click "Sync".


Problem: Builds for private Bitbucket repositories are failing

Solution: Navigate to the Project settings page for the failing repository. Click the "Reset all keys" button.


Problem: gitRepo resource with Bitbucket integration fails to clone

Solution: Send an email to support@shippable.com providing your Subscription name. We will send you the public key that needs to be added to the repository in order to restore functionality.

You can’t perform that action at this time.