Marist College Fall 2012 Hackathon

By Bob Nisco and Jason Parraga

The Challenge

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• Create an application that will enhance the lives of Marist students

Inspiration

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• As previous Marist College ResNet employees, there was nothing worse than working with an outdated system used to manage CSRs.
• Customers also had no way of telling what the current status is of their report unless they called the office which is both time consuming and can be easily automated.

What We Made

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• A system for both students and ResNet employees to track CSRs/reports.
• Front-end facing system for students to check to-the-second updates on the status of their report, check if ResNet is open and if it's a good time to show up for a speedy fix.
• Back-end facing system for ResNet employees to manage all reports (open or closed), give status updates to the user, and search the backlog of all reports.