Communication List Segments Disappear During Communication Approvals

[shelbysubia]

Description

The communication list-specific segments (configured on the Communication List group settings) disappear when the communication is submitted for approval, and the approver clicks "Edit". The number of recipients also changes, and the entire communication list is pulled in (instead of the segmented portion of the list). In order to re-segment the list, the communication approver must change the recipient list, change it back to the correct list, wait for the list-specific segments to re-appear, and then re-segment (assuming they can figure out which segments they had).

Communication List Group Settings

Staff Member Sets up New Communication List & List-Specific Segment

Approver Clicks Edit on Communication Page

Segment Disappears and Recipient List Changes

Steps to Reproduce

1. Create a new communication and select a communication list with list-specific segments.
2. Submit communication for approval.
3. Communication approver click edit button.
4. See list-specific segments disappear and the total number of recipients go up due to missing filters.

Expected behavior:

If the Communication Approver clicks "Edit" on the communication, the selected list and any segments specific to that list should be displayed automatically with any segments selected by the sender pre-selected.

Actual behavior:

The communication list-specific segments (configured on the Communication List group settings) disappear when the communication is submitted for approval, and the approver clicks "Edit". The number of recipients also changes until the approver re-segments their communication (if they can figure out which segments they used).

Versions

• Rock Version: [10.1]
• Client Culture Setting: [en-US]