diff --git a/app/config/apiMapping.js b/app/config/apiMapping.js
index e8ca9d74..aa801e88 100644
--- a/app/config/apiMapping.js
+++ b/app/config/apiMapping.js
@@ -90,6 +90,11 @@ var apiMapping = {
             'controller': 'ideas',
             'method': 'reject'
         },
+        sendToHelpdesk: {
+            'endpoint': '/private/queue',
+            'controller': 'ideas',
+            'method': 'helpdesk'
+        },
         remove: {
             'endpoint': '/private/queue',
             'controller': 'ideas',
diff --git a/app/controllers/ideaController.js b/app/controllers/ideaController.js
index 8b5862e9..2c971cae 100644
--- a/app/controllers/ideaController.js
+++ b/app/controllers/ideaController.js
@@ -106,7 +106,7 @@ app.controller('IdeaController', function($controller, $scope, FeatureProposalRe
         $scope.ideaToReject = idea;
     };
 
-    $scope.rejectIdea = function() {
+    $scope.rejectIdea = function () {
         $scope.updating = true;
         $scope.ideaRepo.reject($scope.ideaToReject).then(function(res) {
             var result = angular.fromJson(res.body);
@@ -120,6 +120,23 @@ app.controller('IdeaController', function($controller, $scope, FeatureProposalRe
         });
     };
 
+    $scope.confirmSendToHelpdesk = function (idea) {
+        $scope.resetIdeas();
+        $scope.openModal('#sendToHelpdeskModal');
+        $scope.ideaToSendToHelpdesk = idea;
+    };
+
+    $scope.sendToHelpdesk = function () {
+        $scope.updating = true;
+        $scope.ideaRepo.sendToHelpdesk($scope.ideaToSendToHelpdesk).then(function (res) {
+            if (angular.fromJson(res.body).meta.status === 'SUCCESS') {
+                $scope.resetIdeas();
+                $scope.updating = false;
+                $scope.ideaToSendToHelpdesk = {};
+            }
+        });
+    };
+
     $scope.confirmDelete = function(idea) {
         $scope.resetIdeas();
         $scope.openModal('#deleteIdeaModal');
diff --git a/app/repo/ideaRepo.js b/app/repo/ideaRepo.js
index 800a5113..470b7ca0 100644
--- a/app/repo/ideaRepo.js
+++ b/app/repo/ideaRepo.js
@@ -33,6 +33,13 @@ app.repo("IdeaRepo", function IdeaRepo($q, WsApi, Idea, ServiceRepo, TableFactor
         return WsApi.fetch(ideaRepo.mapping.reject);
     };
 
+    ideaRepo.sendToHelpdesk = function (idea) {
+        angular.extend(ideaRepo.mapping.sendToHelpdesk, {
+            'data': idea
+        });
+        return WsApi.fetch(ideaRepo.mapping.sendToHelpdesk);
+    };
+
     var safePage = function(resolve) {
         ideaRepo.fetchPage().then(function (response) {
             var page = angular.fromJson(response.body).payload.PageImpl;
diff --git a/app/views/management/ideas.html b/app/views/management/ideas.html
index 2644bd29..183efdfc 100644
--- a/app/views/management/ideas.html
+++ b/app/views/management/ideas.html
@@ -34,6 +34,7 @@
       <modal modal-id="deleteIdeaModal" modal-view="views/modals/detail/service/deleteIdeaModal.html" modal-header-class="modal-header-danger" wvr-modal-backdrop="static"></modal>
       <modal modal-id="editIdeaModal" modal-view="views/modals/detail/service/editIdeaModal.html" modal-header-class="modal-header-primary" wvr-modal-backdrop="static"></modal>
       <modal modal-id="rejectIdeaModal" modal-view="views/modals/detail/service/rejectIdeaModal.html" modal-header-class="modal-header-warning" wvr-modal-backdrop="static"></modal>
+      <modal modal-id="sendToHelpdeskModal" modal-view="views/modals/detail/service/sendToHelpdeskModal.html" modal-header-class="modal-header-warning" wvr-modal-backdrop="static"></modal>
     </weaver-table-modals>
 
   </weaver-table>
diff --git a/app/views/modals/detail/service/editIdeaModal.html b/app/views/modals/detail/service/editIdeaModal.html
index db103dc6..1fd7b8de 100644
--- a/app/views/modals/detail/service/editIdeaModal.html
+++ b/app/views/modals/detail/service/editIdeaModal.html
@@ -33,7 +33,8 @@ <h3 class="modal-title">Edit Idea</h3>
       </div>
       <div class="row">
         <button ng-disabled="updating || ideaData.state === 'ELEVATED'" type="button" class="btn btn-danger pull-left" ng-click="confirmDelete(ideaData)">Delete Idea</button>
-        <button ng-if="ideaData.state !== 'REJECTED'" ng-disabled="updating || ideaData.state === 'ELEVATED'" type="button" class="btn btn-warning pull-left" ng-click="confirmReject(ideaData)">Reject Idea</button>
+        <button ng-if="ideaData.state === 'WAITING_ON_REVIEW'" ng-disabled="updating" type="button" class="btn btn-warning pull-left" ng-click="confirmReject(ideaData)">Reject Idea</button>
+        <button ng-if="ideaData.state === 'WAITING_ON_REVIEW'" ng-disabled="updating" type="button" class="btn btn-warning pull-left" ng-click="confirmSendToHelpdesk(ideaData)">Send to Helpdesk</button>
       </div>
       <hr>