From 5f75d06ff74d6dad43a7cf503a2855e818a2a1a1 Mon Sep 17 00:00:00 2001
From: Thrizvi <145013431+Thrizvi@users.noreply.github.com>
Date: Tue, 31 Oct 2023 00:43:17 +0530
Subject: [PATCH] Create UpdatePriorityBasedOnImpact.js

we're update the priority of incidents based on their impact.
---
 Background Scripts/UpdatePriorityBasedOnImpact.js | 15 +++++++++++++++
 1 file changed, 15 insertions(+)
 create mode 100644 Background Scripts/UpdatePriorityBasedOnImpact.js

diff --git a/Background Scripts/UpdatePriorityBasedOnImpact.js b/Background Scripts/UpdatePriorityBasedOnImpact.js
new file mode 100644
index 0000000000..a69e719c7c
--- /dev/null
+++ b/Background Scripts/UpdatePriorityBasedOnImpact.js	
@@ -0,0 +1,15 @@
+
+var gr = new GlideRecord('incident');
+gr.addQuery('active', true);
+gr.addQuery('impact', '2'); 
+gr.query();
+while (gr.next()) {
+  
+  if (gr.impact == '2') {
+    gr.priority = '1'; 
+  } else {
+    gr.priority = '2'; 
+  }
+  gr.update();
+}
+