Troubleshooting

Adrien Allard edited this page Aug 16, 2016 · 8 revisions

Installer failed to succeed

Maybe you don't have Microsoft .NET Framework 4.5 installed on your PC. You can download the installer here.

Incompatibility with Avast antivirus [<v1.0]

An incompatibility has been found with Avast antivirus program. When the Avast file watcher is activated, file converter cannot be launch and freeze the window explorer. To fix that issue you need to deactivate the file watcher or uninstall Avast. No other workaround has been found for now.

This issue is fixed since version 1.0.