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Getting Started Guide for Multi-Cloud Backup Storage | UKCloud Ltd
Provides information to get up and running with Multi-Cloud Backup Storage
Steve Dixon
Getting Started
Multi-Cloud Backup Storage
Getting Started/

Getting Started Guide for Multi-Cloud Backup Storage


The UKCloud Multi-Cloud Backup Storage (MCBS) service provides a backup target that is accessible from every cloud within UKCloud’s multi-cloud platform, utilising a technology that is common across backup products, and compatible with certain file systems, enabling open-source backup applications to utilise the backup service as a target. You can also use Multi-Cloud Backup Storage as a remote backup target for your on-premises data.

UKCloud's Multi-Cloud Backup Storage is based on Dell EMC's Data Domain Boost™ (DD Boost) technology, which offers an extensive range of extensions for services such as Oracle, Microsoft SQL, Microsoft Exchange and a wide array of backup server applications to help support performance-optimised, off-site, multi-cloud backups. A full list of DD Boost extensions can be found in our Multi-Cloud Backup Storage FAQs.

Intended audience

This document is for backup administrators who:

  • Are comfortable using an API or command line tools

  • Have signed-up for UKCloud's Multi-Cloud Backup Storage service

  • Have been issued their Multi-Cloud Backup Storage credentials

Multi-Cloud Backup Storage

Multi-Cloud Backup Storage:

  • Lets you pay for what you use, scaling indefinitely and on demand, removing the complexity of capacity management

  • Natively enables deduplication, reducing the cost and management of on-premises storage solutions

  • Provides easy access to backup storage from any backup application via DD Boost and BoostFS; using Boost protocol vastly simplifies the integration of backup applications and Boost-aware databases with a cloud-based backup target by removing the need to rely on file servers or cloud storage gateways

  • Can replicate backups to give high levels of data durability and availability, eliminating the need for managing a second backup location

You can find a full list of DD Boost extensions in our Multi-Cloud Backup Storage FAQs.

Use cases

The low cost of Multi-Cloud Backup Storage per GB, as well as its backup-optimised performance and almost unlimited scalability, means there's a large variety of use cases for it. For example, it's ideal for data archives, backups, databases and log files because of its:

  • Lower overhead of managing backup infrastructure

  • Lower Recovery Time Objective (RTO) for backup recovery through more granular or application aware backup applications

  • Quicker database recovery, directly from backup target into database

  • Greater control over backups using your own self-service backup applications

Before you begin

When you request your Multi-Cloud Backup Storage service, UKCloud Support creates the following within your account:

  • Storage unit (a Multi-Cloud Backup Storage enabled storage pool)

  • API endpoint (see below)

  • API username

  • API key (password)

These details form the structure of the personalised credentials you'll need to access your Multi-Cloud Backup Storage service.

  MCBS API endpoint
Corsham (Assured)
Internet TBC - Q2'19
PSN Assured TBC
Farnborough (Assured)
PSN Assured TBC

Contact UKCloud Support if you are unsure which endpoint to use.

Connecting to Multi-Cloud Backup Storage using Data Domain Boost Filesystem (BoostFS) using Microsoft Windows

For authentication we use local accounts, so you need to create a lockbox to store the password and key values for the account. Details on how to create your configuration file, lockbox and mount your storage follow.

Create configuration file

boostfs.conf contains static configuration that can be used to help connect to your service, key items to configure:

# Data Domain Hostname or IP address` (assumes connection to Farnborough Internet API endpoint)

# Storage Unit
storage-unit={customer storage unit}` (Name of the storage unit as provided in your MCBS credentials)

# Lockbox path (default: C:\BoostFS\Lockbox\boostfs.lockbox)
# lockbox-path=C:\lockbox-name

[\\\{customer storage unit}]
# Drive Letter specifies the Windows drive to map to this UNC mount point

Create lockbox

  1. Provide the username and storage unit name for access:

    C:\Program Files\BoostFS> boostfs.exe lockbox set -u {username} -d -s {customer storage unit} -l C:\BoostFS\LockBox\boostfs.lockbox

  2. Enter your API key (password).

  3. Once created you can use this to mount a drive or folder for use with BoostFS.

[!NOTE] We provide your API key, {username}, {customer storage unit} and API endpoint as part of your MCBS credentials. Contact UKCloud Support if you're unsure of any of these details.

Mount storage to local machine

boostfs.exe mount \\\{customer storage unit}

This will attempt to mount the volume on the drive G as per the configuration.

Further Data Domain Boost Filesystem (BoostFS) information

  • For Microsoft Windows, see the Dell EMC BoostFS for Windows Configuration Guide HERE

  • For Linux, see the Dell EMC BoostFS for Linux Configuration Guide HERE


If you find an issue with this article, click Improve this Doc to suggest a change. If you have an idea for how we could improve any of our services, visit UKCloud Ideas. Alternatively, you can contact us at

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