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Accessing Your Mails

Webmail

You can access your emails using the webmail interface at webmail.uberspace.de. Use your full email address and the corresponding password to login. This works with your @uber.space address as well as with any addresses using your :ref:`own domains <mail-domains>`.

Client settings

Warning

You must use encryption with all of the protocols; we do not support insecure access.

IMAP

Server :term:`your Hostname`
Port 993
SSL/TLS Encryption Enabled, but not STARTTLS
Username Your email address, including the domain
Password Your password for the email address

Tip

If your mail client does not support TLS encryption, use port 143 instead with STARTTLS.

POP

We recommend using IMAP over POP to access your email. By default, POP will pull emails from your inbox.

Server :term:`your Hostname`
Port 995
SSL/TLS Encryption Enabled, but not STARTTLS
Username Your email address, including the domain
Password Your password for the email address

Tip

If your mail client does not support TLS encryption, use port 110 instead with STARTTLS.

SMTP

Server :term:`your Hostname`
Port 587
SSL/TLS Encryption STARTTLS
Username Your email address, including the domain
Password Your password for the email address

Warning

Don't use ports 25 or 465 for sending mails! Unfortunately many clients try to use these ports, this won't work on Uberspace.

Debugging

The most common problems when using a mail client with an Uberspace account:

  • Some home routers, especially some Speedport models offered by Deutsche Telekom, block SMTP connections to servers that are not on an internal white list. You need to either disable that feature or add your Uberspace host to the white list. Please check your router's manual for instructions.
  • Similarly, some anti-virus applications block SMTP connections or modify the port.
  • Some mail clients won't allow mail passwords that are longer than 16 characters.

Apple Mail.app

If Mail.app complains that the Account or the SMTP server is offline, this is usually caused by the Automatically manage connection settings option. If this option is active, Apple Mail sometimes replaces the correct settings with incorrect ones, blocking access to the account. You can safely turn off the setting and correct the settings.


.. glossary::

    your Hostname
      You can find your hostname in the `Datasheet <https://uberspace.de/dashboard/datasheet>`_ section. It's always ``<something>.uberspace.de``.
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