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MAC OS Steam overlay not responding for Dota 2 and CS:GO #1162

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gvr1421 opened this issue Jan 24, 2017 · 18 comments
Open

MAC OS Steam overlay not responding for Dota 2 and CS:GO #1162

gvr1421 opened this issue Jan 24, 2017 · 18 comments
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@gvr1421
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gvr1421 commented Jan 24, 2017

Hi. I launched DotA 2 yesterday, found game and started to play it. When i was moving camera fps was jumping from 90 to 30 and then dota suddenly hanged out. I couldn't click anything. Only way to close the game was closing it with cmnd+options+escape. I tried to rc the game but was getting same problem every time (finally I got low priority). Then i tried to play with bots and i got the same problem again. Sometimes dota crashed itself, w/o using cmnd+options+esc.. I don't think this probem is bcoz of my computer. I also tried to play CS:GO. There was same. Tried to find solution in google. Ilaunched steam in big picture mode, minimized my video settings in dota, changed resolutions, reinstalled dota, but it didnt help. Also tried to on VSync. (

Here is my comp:
iMac (27-inch, Late 2012
2,9 GHz Intel Core i5
8 gb 1600 MHz DDR3
NVIDIA GeForce GTX 660M 512 Мb

Here is video https://youtu.be/HrWiYFwB7qs

@kisak-valve
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Hello @gvr1421, please copy your system information from steam (Steam -> Help -> System Information) and put it in a gist, then include a link to the gist in this issue report. If you happen to find any CrashIDs or minidumps related to this issue, please include them as well.

@gvr1421
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gvr1421 commented Jan 24, 2017

Computer Information:
Manufacturer: Apple
Model: iMac13,2
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-3470S CPU @ 2.90GHz
CPU Family: 0x6
CPU Model: 0x3a
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 2900 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Network Information:
Network Speed:

Operating System Version:
MacOS 10.12.3 (64 bit)

Video Card:
Driver: NVIDIA GeForce GTX 660M

Driver Version:  1.2
Driver Date: 0  0
OpenGL Version: 2.1
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 0 Hz
VendorID:  0x10de
DeviceID:  0xfe0
Revision:  0xa2
Number of Monitors:  1
Number of Logical Video Cards:  1
Primary Display Resolution:  2560 x 1440
Desktop Resolution: 2560 x 1440
Primary Display Size: 23.46" x 13.19"  (26.89" diag)
                                        59.6cm x 33.5cm  (68.3cm diag)
Primary VRAM: 0 MB

Memory:
RAM: 8192 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Steam Controller Cable and Base: Not set
Media Type: DVD
Total Hard Disk Space Available: 953084 Mb
Largest Free Hard Disk Block: 898992 Mb
VR Headset: None detected

@gvr1421
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gvr1421 commented Jan 24, 2017

i've also opened system monitoring and found out that my gameoverlay doesn't work during my game session. It says that it doesn't repsond (gameoverlay)

@gdrewb-valve
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The problem occurs in both Dota and CS:GO and is gameoverlayrenderer in both cases? gameoverlayrenderer is what handles the Steam overlay so I've assigned this to a Steam dev.

@gdrewb-valve gdrewb-valve changed the title MAC OS Dota 2 Crashing MAC OS Steam overlay not responding for Dota 2 and CS:GO Jan 24, 2017
@gvr1421
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gvr1421 commented Jan 24, 2017

i will check it in cs go now

@gvr1421
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gvr1421 commented Jan 24, 2017

Oh, i've deleted steam trying to solve the problem. Installing cs-go now

@gvr1421
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gvr1421 commented Jan 24, 2017

Have just checked it. Overlay doesn't respond in cs go too

@gvr1421
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gvr1421 commented Jan 24, 2017

And thank you, Drew

@gvr1421
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gvr1421 commented Jan 26, 2017

https://youtu.be/6u4nwau3ZHg that's how it looks now& sorry 4 bad quality^^)

@natbro
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natbro commented Jan 26, 2017

hi @gvr1421 - looking to debug this but can't yet reproduce it. is it immediate for you or does it stop responding after a period of time, and if so how long? also i noticed your macOS version is 10.12.3 - I have been trying on 10.12.2 and 10.11.6, so wondering if this problem only appeared after you recently updated to 10.12.3? i'll test 10.12.3 as well but interested to hear from you - thanks for your time!

@gvr1421
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gvr1421 commented Jan 26, 2017

hi @natbro . I got the problem on 10.11 (El Captain), I upgraded for SIerra trying to solve it. but the problem persists even after the update.
2) After i pick hero and begin game dota freezes and i cant do anything. Dota is crashing or just freezes. If it freezes i have to cmd+opt+esp to close it.

@gvr1421
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gvr1421 commented Jan 26, 2017

and also. I've noticed today when i launched the game, there wasn't note about overlay "doesn't respond" in system monitoring

@gvr1421
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gvr1421 commented Jan 26, 2017

And have jjust checked it again, and overlay doesn't respond=)

@gvr1421
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gvr1421 commented Jan 29, 2017

@gdrewb-valve Hi. As u said in the other issue topic i have visited nvidia drivaers update page and couldnt find there gtx 660m drivers for mac os. What can i do?

@kisak-valve
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Hello @gvr1421, because Apple does not support third party video drivers, there is only one or two versions of the nvidia web driver that is compatible with a specific build of MacOS. You can use http://www.macvidcards.com/drivers.html to help match between your specific version of MacOS and nvidia's web driver.

@gvr1421
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gvr1421 commented Jan 29, 2017

@kisak-valve i have downaloaded driver on ur link and now dota works^ but i have really low fps. abput 50 when i hust moving and 15-20 in fights. can u give me some settings in autoexec to normalize it?

@gvr1421
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gvr1421 commented Feb 1, 2017

Hello again) as i said dota works. i have 80-90 fps while taking rune, going alone on the map. When i have creeps and enemy near me^ 4 example at the mid^ i have 30-40 fps. when we have fights 2x2, or 3x3 and so on i have 15-20 fps. What can i do?

@gvr1421
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gvr1421 commented Feb 1, 2017

all video settings are minimized, so idk

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