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Stuck Reconnecting To Coordinator After Every Game #1617

wildcard-f8 opened this issue Jun 13, 2019 · 0 comments


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commented Jun 13, 2019

Computer Information:
Manufacturer: Unknown
Model: Unknown
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz
CPU Family: 0x6
CPU Model: 0x3a
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3300 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Ubuntu 18.04.2 LTS (64 bit)
Kernel Name: Linux
Kernel Version: 4.18.0-21-generic
X Server Vendor: The X.Org Foundation
X Server Release: 12001000
X Window Manager: GNOME Shell
Steam Runtime Version: jenkins-steam-runtime-beta-release_0.20190320.2

Video Card:
Driver: NVIDIA Corporation GeForce GT 640M/PCIe/SSE2
Driver Version: 4.6.0 NVIDIA 418.56
OpenGL Version: 4.6
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 59 Hz
VendorID: 0x10de
DeviceID: 0xfd2
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 2
Primary Display Resolution: 1366 x 768
Desktop Resolution: 1366 x 768
Primary Display Size: 13.54" x 7.64" (15.51" diag)
34.4cm x 19.4cm (39.4cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2048 MB
Supported MSAA Modes: 2x 4x 8x 16x

Sound card:
Audio device: VIA VT1802

RAM: 7871 Mb

UI Language: English
Total Hard Disk Space Available: 702186 Mb
Largest Free Hard Disk Block: 517843 Mb
VR Headset: None detected

  • Have you checked for system updates?: [Yes]
  • Are you using the latest stable video driver available for your system? [Yes]
  • Have you verified the game files?: [Yes]

After a match ends, I get stuck with the reconnecting to coordinator message. I've tried waiting for it to reconnect, but it never does. I tried closing the restarting the game, but the error is still there. The only thing that works is restarting steam. It also seems to happen after watching a game. Once I exit the game I'm watching, I get stuck with the coordinator message.

Also, there was an instance where I was searching for a match with a friend of mine. He suddenly messaged me on my steam mobile app saying I got disconnected. On my screen I was still in the game searching of a match and the search timer was still running. I rebooted my system and I got back in again.

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