[Linux] CS:GO freezes after choosing a team

[Siilwyn]

My screen freezes immediately after I choose a team, I can hear the background sound looping and after waiting a few minutes it still is. I tried lowering the resolution but that didn't help.

My pc specifications are:
OS: Ubuntu 14.10
Processor: 4th Gen Intel® Core i7-4760HQ – 2.0GHz Quad-Core
Graphics: Intel® Iris Pro 5200 – 128 MB eDRAM
Memory: 8 GB Dual Channel DDR3 @ 1600 MHz

My complete Steam system information.

[swat30]

I'm experiencing this issue as well:
OS: Fedora 21
Proc: Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz
Graphics: Intel Corporation 3rd Gen Core processor Graphics Controller

[Siilwyn]

I further investigated the freezes. It seems like they're random. Also Steam doesn't leave any logs so I can't really pinpoint where it goes wrong.

Something remarkable is that I managed to play around 10 seconds in-game without any lag or frame drops but after that it froze. So I'm pretty sure it's not related to my pc not being capable of running CS:GO.

Here's a list of things I tried but made no difference:

• Lowering all settings and/or changing the resolution.
• Playing in windowed mode or full screen.
• Closing all other applications.
• Playing the Weapons Course.

[swat30]

I can second that. The freezing does happen within a minute of joining a game, but not always at exactly the same point. I've been able to join a team a couple times, and other times it locks up almost immediately after connecting.

[fumbles22]

Hello,

I've been having the same problem as Siilwyn. I have a thread here:

http://steamcommunity.com/app/221410/discussions/0/626329187164961974/#p2

...with my problem, and steps i've taken to try and rectify it. So far, i've tried:

1). Changing the resolution
2). Launching without launch options
3). Updating my graphics drivers from 4.3.12798 to the latest beta drivers 4.4.12967
4). Verifying the game cache
5). Deleting all the files, uninstalling steam, then reinstalling steam and downloading everything again.

My crash report without any launch options is this:

Running Steam on linuxmint 17 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(1416617579)
Installing breakpad exception handler for appid(steam)/version(1416617579)
Installing breakpad exception handler for appid(steam)/version(1416617579)
Installing breakpad exception handler for appid(steamwebhelper)/version(20141121162341)
Installing breakpad exception handler for appid(steamwebhelper)/version(1416587021)
Installing breakpad exception handler for appid(steamwebhelper)/version(20141121162341)
Installing breakpad exception handler for appid(steamwebhelper)/version(1416587021)
Installing breakpad exception handler for appid(steamwebhelper)/version(1416587021)
[1217/200502:ERROR:nss_util.cc(1018)] Failed to load NSS libraries.
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 78: saw unknown, expected number
Installing breakpad exception handler for appid(steam)/version(1416617579)
Installing breakpad exception handler for appid(steam)/version(1416617579)
Installing breakpad exception handler for appid(steam)/version(1416617579)
Installing breakpad exception handler for appid(steam)/version(1416617579)
Installing breakpad exception handler for appid(steam)/version(1416617579)
Installing breakpad exception handler for appid(steam)/version(1416617579)
FillInMachineIDInfo took a total of 0 milliseconds
Installing breakpad exception handler for appid(steam)/version(1416617579)
Installing breakpad exception handler for appid(steam)/version(1416617579)
Installing breakpad exception handler for appid(steam)/version(1416617579)
Generating new string page texture 2: 48x256, total string texture memory is 49.15 KB
Generating new string page texture 3: 256x256, total string texture memory is 311.30 KB
Installing breakpad exception handler for appid(steam)/version(1416617579)
Installing breakpad exception handler for appid(steam)/version(1416617579)
local (potentially out of sync) copy of roaming config loaded - 1629 bytes.
Installing breakpad exception handler for appid(steam)/version(1416617579)
Adding licenses for the following package(s): 0, 8538, 21353, 36804, 54030, 54974, 55143, 55144, 56320
roaming config store loaded successfully - 1629 bytes.
migrating temporary roaming config store
Failed to init SteamVR because it isn't installed
ExecCommandLine: ""/home/philip/.local/share/Steam/ubuntu12_32/steam" "
Installing breakpad exception handler for appid(steam)/version(1416617579)
System startup time: 6.23 seconds
Generating new string page texture 68: 128x256, total string texture memory is 442.37 KB
Generating new string page texture 69: 128x256, total string texture memory is 131.07 KB
Generating new string page texture 70: 64x256, total string texture memory is 507.90 KB
Generating new string page texture 71: 8x256, total string texture memory is 516.10 KB
Generating new string page texture 72: 32x256, total string texture memory is 548.86 KB
Running Steam on linuxmint 17 64-bit
STEAM_RUNTIME has been set by the user to: /home/philip/.local/share/Steam/ubuntu12_32/steam-runtime
ExecCommandLine: "/home/philip/.steam/root/ubuntu12_32/steam steam://open/driverhelperready"
ExecSteamURL: "steam://open/driverhelperready"
Adding licenses for the following package(s): 49307
Generating new string page texture 82: 256x256, total string texture memory is 393.22 KB
Generating new string page texture 83: 128x256, total string texture memory is 679.94 KB
[1217/200509:ERROR:renderer_main.cc(227)] Running without renderer sandbox
Generating new string page texture 89: 1024x256, total string texture memory is 1.73 MB
Generating new string page texture 90: 2048x256, total string texture memory is 3.83 MB
Generating new string page texture 91: 512x256, total string texture memory is 4.35 MB
Generating new string page texture 92: 384x256, total string texture memory is 4.74 MB
CAPIJobRequestUserStats - Server response failed 2
Generating new string page texture 93: 256x256, total string texture memory is 5.01 MB
Generating new string page texture 94: 128x256, total string texture memory is 5.14 MB
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 78: saw unknown, expected number
Installing breakpad exception handler for appid(steam)/version(1416617579)
saving roaming config store to 'sharedconfig.vdf'
roaming config store 2 saved successfully
Installing breakpad exception handler for appid(steam)/version(1416617579)
Generating new string page texture 131: 24x256, total string texture memory is 5.16 MB
Installing breakpad exception handler for appid(steam)/version(1416617579)
Installing breakpad exception handler for appid(steam)/version(1416617579)
Installing breakpad exception handler for appid(steam)/version(1416617579)
Game update: AppID 730 "Counter-Strike: Global Offensive", ProcID 6941, IP 0.0.0.0:0
ERROR: ld.so: object '/home/philip/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/philip/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
pid 6944 != 6943, skipping destruction (fork without exec?)
ERROR: ld.so: object '/home/philip/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/philip/.local/share/Steam/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
Using breakpad crash handler
Setting breakpad minidump AppID = 730
Forcing breakpad minidump interfaces to load
Looking up breakpad interfaces from steamclient
Calling BreakpadMiniDumpSystemInit
Looking up breakpad interfaces from steamclient
Calling BreakpadMiniDumpSystemInit
Steam_SetMinidumpSteamID: Caching Steam ID: 76561198083267480 [API loaded yes]
Steam_SetMinidumpSteamID: Setting Steam ID: 76561198083267480
SDL video target is 'x11'
This system supports the OpenGL extension GL_EXT_framebuffer_object.
This system supports the OpenGL extension GL_EXT_framebuffer_blit.
This system supports the OpenGL extension GL_EXT_framebuffer_multisample.
This system DOES NOT support the OpenGL extension GL_APPLE_fence.
This system DOES NOT support the OpenGL extension GL_NV_fence.
This system supports the OpenGL extension GL_ARB_sync.
This system supports the OpenGL extension GL_EXT_draw_buffers2.
This system supports the OpenGL extension GL_EXT_bindable_uniform.
This system DOES NOT support the OpenGL extension GL_APPLE_flush_buffer_range.
This system supports the OpenGL extension GL_ARB_map_buffer_range.
This system supports the OpenGL extension GL_ARB_vertex_buffer_object.
This system supports the OpenGL extension GL_ARB_occlusion_query.
This system DOES NOT support the OpenGL extension GL_APPLE_texture_range.
This system DOES NOT support the OpenGL extension GL_APPLE_client_storage.
This system DOES NOT support the OpenGL extension GL_ARB_uniform_buffer.
This system supports the OpenGL extension GL_ARB_vertex_array_bgra.
This system supports the OpenGL extension GL_EXT_vertex_array_bgra.
This system supports the OpenGL extension GL_ARB_framebuffer_object.
This system DOES NOT support the OpenGL extension GL_GREMEDY_string_marker.
This system supports the OpenGL extension GL_ARB_debug_output.
This system supports the OpenGL extension GL_EXT_direct_state_access.
This system DOES NOT support the OpenGL extension GL_NV_bindless_texture.
This system supports the OpenGL extension GL_AMD_pinned_memory.
This system DOES NOT support the OpenGL extension GL_EXT_framebuffer_multisample_blit_scaled.
This system supports the OpenGL extension GL_EXT_texture_sRGB_decode.
This system DOES NOT support the OpenGL extension GL_NVX_gpu_memory_info.
This system supports the OpenGL extension GL_ATI_meminfo.
This system supports the OpenGL extension GL_EXT_texture_compression_s3tc.
This system DOES NOT support the OpenGL extension GL_EXT_texture_compression_dxt1.
This system DOES NOT support the OpenGL extension GL_ANGLE_texture_compression_dxt3.
This system DOES NOT support the OpenGL extension GL_ANGLE_texture_compression_dxt5.
This system supports the OpenGL extension GL_ARB_buffer_storage.
This system DOES NOT support the OpenGL extension GLX_EXT_swap_control_tear.
Did not detect any valid joysticks.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/knife_butterfly/knife_butterfly.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/knife_bayonet/knife_bayonet.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/knife_ct/knife_ct.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/knife_flip/knife_flip.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/knife_gut/knife_gut.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/knife_karam/karam.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/knife_m9_bay/knife_m9_bay.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/knife_t/knife_t.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/knife_tactical/knife_tactical.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/mach_m249para/m249.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/mach_negev/mach_negev.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/pist_223/pist_223.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/pist_cz_75/pist_cz_75.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/pist_deagle/pist_deagle.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/pist_elite/m9a1.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/pist_fiveseven/fiveseven.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v[1217/200524:ERROR:resource_bundle.cc(417)] Failed to load /home/philip/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/bin/cef_gtk.pak
Some features may not be available.
[1217/200525:WARNING:proxy_service.cc(958)] PAC support disabled because there is no system implementation
Installing breakpad exception handler for appid(steam)/version(1416617579)
_models/pist_glock18/pist_glock18.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/pist_hkp2000/pist_hkp2000.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/pist_p250/p250.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/pist_tec9/pist_tec9.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/rif_ak47/ak47.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/rif_aug/rif_aug.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/rif_famas/rif_famas.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/rif_galilar/rif_galilar.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/rif_m4a1/rif_m4a1.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/rif_m4a1_s/rif_m4a1_s.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/rif_sg556/rif_sg556.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/shot_mag7/shot_mag7.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/shot_nova/shot_nova.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/shot_sawedoff/shot_sawedoff_01.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/shot_xm1014/shot_xm1014.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/smg_bizon/bizon.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/smg_mac10/smg_mac10_1.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/smg_mp7/smg_mp7.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/smg_mp9/smg_mp9.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/smg_p90/smg_p90.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/smg_ump45/smg_ump45.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/snip_awp/awp.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/snip_g3sg1/snip_g3sg1.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/snip_scar20/snip_scar20.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/snip_ssg08/snip_ssg08.vmt.
CustomMaterialManager: Cached KeyValues materials/models/weapons/v_models/snip_ssg08/snip_ssg08_scope.vmt.
Failed to read the default inventory image file (materials/vgui/inventory_default.vtf)

swap interval = 0 swap limit = 1

Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 78: saw unknown, expected number
ERROR: ld.so: object '/home/philip/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/philip/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
Installing breakpad exception handler for appid(steam)/version(1416617579)
[1217/200651:ERROR:nss_ocsp.cc(588)] No URLRequestContext for OCSP handler.
[1217/200651:ERROR:nss_ocsp.cc(588)] No URLRequestContext for OCSP handler.
[1217/200651:ERROR:nss_ocsp.cc(588)] No URLRequestContext for OCSP handler.
[1217/200651:ERROR:nss_ocsp.cc(588)] No URLRequestContext for OCSP handler.
[1217/200651:ERROR:nss_ocsp.cc(588)] No URLRequestContext for OCSP handler.
[1217/200651:ERROR:nss_ocsp.cc(588)] No URLRequestContext for OCSP handler.
[1217/200651:ERROR:nss_ocsp.cc(588)] No URLRequestContext for OCSP handler.
[1217/200651:ERROR:nss_ocsp.cc(588)] No URLRequestContext for OCSP handler.
Installing breakpad exception handler for appid(steam)/version(1416617579)
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4
warning: Unknown nb_ctl request: 4

My computer has a Q6600 processor and a radeon 7870 graphics card.

The screen froze, the sound looped and I had to reset my computer by pushing the reset button.

I hope a solution to this can be found!

[Tele42]

If your system locks up and you are unable to ssh into it (assuming sshd should be running), then it is a kernel and/or video driver problem, and it should also be reported to those devs.

[fumbles22]

How exactly do you "ssh into it"?

Also, I was running CS:GO fine on the 4.3.12798 drivers a week ago, it's just after the new patches that the problem has happened (i'm not saying that the patches are the cause, i'm just pointing it out). This means that it can't be a video driver problem.

I only upgraded my video drivers since I thought the problem might solve itself if I did so.

[Siilwyn]

The problem is still here, I'm surprised nobody from Valve has replied to this thread yet...

The following launch options didn't help anything: -novid -nojoy -high -gl.

[fumbles22]

Have you tried disabling FXAA?

[Siilwyn]

Yes I tried disabling FXAA and putting all of the settings on low.

[jwcalla]

This problem where the game hangs and the sound loops, it seems to be very common in Source games. I have it in L4D2. Is there anything Valve needs from us that could help them identify the problem? This is 100% reproducible for me in L4D2. Is there something I can run to profile or capture some data during the "freeze" period to help identify what the issue is?

[rotatomel]

I have fixed the hangs on Fedora 21 x86_64 by disabling SELinux:
sudo vim /etc/selinux/config
and change the line SELINUX to:
SELINUX=disabled

Now the screen flashes, but I can still play, on Fedora 20 It was running ok, but after upgrade this happend.

[RyuzakiKK]

The same happen here.
After 30 minutes / 1 hour cs:go freeze and some times after 1-2 seconds it recover itself, but sometimes I need to switch to tty2 and kill cs:go or even reboot the pc.
I use Arch Linux x64 with Nvidia GTX 770.

[Siilwyn]

Nobody of Valve's developers respond, the game still crashes and none of the above 'fixes' work.

I guess you could say this repository is dead.

[jwcalla]

I suspect they're not bothering with these issues because they're porting these games over to Source 2. But that's just a suspicion.

FWIW it seems that I've been able to mitigate this issue in L4D2 by turning off multicore rendering in the options AND forcing multicore rendering off by setting the launch option +mat_queue_mode 0.

Also, if you have an nvidia card you might want to clear the GL cache by deleting the contents of the ~/.nv/GLCache directory. On first run the game will be a bit choppy as it recompiles the shaders.

Other things I do include setting the GPU fan settings to manual and jacking the fan up to keep the card cool, as well as setting the GPU performance level to Maximum Performance and also the CPU to Performance (highest frequency). I don't think these do anything but I haven't been having the problem (hardly ever) since taking these steps, so something in there has made it better.