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Remote Play Together not working #6605

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LiamDawe opened this issue Oct 21, 2019 · 19 comments
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@LiamDawe
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@LiamDawe LiamDawe commented Oct 21, 2019

Your system information

  • Steam client version (build number or date): October 19
  • Distribution (e.g. Ubuntu): Manjaro
  • Opted into Steam client beta?: Yes
  • Have you checked for system updates?: Yes

System info: https://gist.github.com/LiamDawe/4a7e176995f34180a944c0bab702bbbf

Please describe your issue in as much detail as possible:

Trying to connect with someone from the Uk to Finland doesn't seem to work. Unsure if it's the country or not, just mentioning in case it is.

We both tried as host, it just gives a connection error after the Steam loading screen with the spinner in the corner.

Tested across CRYPTARK, Wizard of Legend and Enter the Gungeon. All three mention Remote Play Together supported.

Log: https://gist.github.com/LiamDawe/468f94e3f492f7b4ff4102f378edb3fe

Here is log from the other person, when they were trying to connect to me: https://gist.github.com/LiamDawe/a21f0621b7193e4782f8d3244ac6b281

@Nemoder

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@Nemoder Nemoder commented Oct 21, 2019

Same issue here, I tested with different machines on different networks, the only way it would work is if a windows client was connecting, never worked with a Linux client.

@hexdsl

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@hexdsl hexdsl commented Oct 22, 2019

Same issue here. Can HOST a game for a windows user but cant not JOIN a windows OR linux host.

@NTMan

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@NTMan NTMan commented Oct 22, 2019

Same issue on Fedora Rawhide
Here console output: https://gist.github.com/NTMan/13ca98b495ee27735af8300acd28e89e

Screenshot from 2019-10-22 20-52-22

@NoXPhasma

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@NoXPhasma NoXPhasma commented Oct 22, 2019

Same here, even opening ports, as described in the FAQ, doesn't help.

https://gist.github.com/NoXPhasma/73ea701d945c09ed10dfdd2072d07985

@kadogo

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@kadogo kadogo commented Oct 22, 2019

I had first an connection issue (and I didn't saw the remote play together menu).
After passing from Steam beta -> Steam -> Steam beta again I saw the menu.

I can host for my friend to join but I cannot join him (he used a Windows).
My log when try to join him is this one.

https://gist.github.com/kadogo/b9a3b8e3197cfbf65aa4500799a506ec

@Bumbadawg

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@Bumbadawg Bumbadawg commented Oct 23, 2019

Seems like X window is not correctly set: BadWindow
Connecting from KDE Linux => Win10

https://gist.github.com/Bumbadawg/cde4d3672881d448941cfc522e0b8006

@ThaChillera

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@ThaChillera ThaChillera commented Oct 24, 2019

Exact same issue as posted here, all API calls fail for some reason

I'm on Arch, latest updates

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@ThaChillera ThaChillera commented Oct 28, 2019

Update: someone on the steam forums seems to have triaged the issue - curl calls 0.0.0.0:0 - Link: https://steamcommunity.com/groups/homestream/discussions/1/3159763879062781724/?tscn=1572272619

@LiamDawe

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@LiamDawe LiamDawe commented Oct 30, 2019

Seems to be fixed now, tested with someone earlier.

Could someone else update to the latest beta and confirm so I can close this?

@NoXPhasma

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@NoXPhasma NoXPhasma commented Oct 30, 2019

Doesn't work for me with a friend. While we are now able to connect to each other, the client always only gets a black screen:

  1. Host sends invite
  2. Client accepts and gets a black screen with a loading icon
  3. Host gets notification that client has connected
  4. Client still has a black screen with loading bar, can see hosts mouse movement
  5. Client window clothes eventually by itself
  6. Host doesn't get notified about Client not connected anymore
  7. When Host exists the game, Steam completely freezes and needs to be hard killed

This was reproducible on both sides.

@LiamDawe

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@LiamDawe LiamDawe commented Oct 30, 2019

@NoXPhasma weird, was perfect here. Are you on AMD GPUs?

@NoXPhasma

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@NoXPhasma NoXPhasma commented Oct 30, 2019

No we were both with Nvidia (GTX 660 & GTX 1080). Also distributions differ, I'm on Linux Mint 19.2, my friend is on Arch.

@hexdsl

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@hexdsl hexdsl commented Oct 30, 2019

While I can now connect to friends an they can connect to me (tested with Arch and Manjaro) the overlay often freezes making it impossible to play as well as often it simply fails to launch properly. however i think these are different issues at this point.

@NoXPhasma

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@NoXPhasma NoXPhasma commented Oct 30, 2019

Okay, an update on this, I'm currently testing with someone else, also on Linux and it works. So it might be a special issue between that one friend and me. Need more testing on this with more people.

@tuomount

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@tuomount tuomount commented Oct 30, 2019

I had to install on both machine Steam Beta client just to see each others in Steam. Having one machine newest beta it still did not show up in machine list if another was official steam client. After trying to stream game from one to other. Client steam timeouts and one which is running the game steam client crash. Both machines are running Ubuntu 16.04.

Earlier these two machines have been able to stream one from the other. But I cannot remember Steam version numbers when it worked.

@TTimo

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@TTimo TTimo commented Oct 31, 2019

The HTTP 500 / CURL error code 1 problems have been fixed in most recent betas and client release. If there are still problems they are likely something else, please provide new sets of logs (or open new bugs).

@NTMan

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@NTMan NTMan commented Nov 1, 2019

I confirm that problems with accepting the invite in the play together were fixed.

But still some problems are not fixed:

  1. streaming client crashes when the user switched in another application. Here is crash dump:
    crash_20191101001100_2.dmp
    mikhail_log.txt
    mikhail_stdout.txt

  2. streaming host capture all sounds (not only from the game) which means what streaming client hears the self voice from chat. This is very annoying.

@kisak-valve

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@kisak-valve kisak-valve commented Nov 1, 2019

Hello @NTMan, [1] is being tracked at #6401, [2] is at #6625.

@LiamDawe

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@LiamDawe LiamDawe commented Nov 1, 2019

Well connecting works for me now as it seems it does other too, the other problems seem to be new issues so I guess this can be closed?

@TTimo TTimo closed this Nov 2, 2019
@kisak-valve kisak-valve removed the Need Retest label Nov 2, 2019
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