Steam client crashes with xdg-desktop-portal-gnome installed

[RobCod]

Your system information

• Steam client version (build number or date): 1686779606
• Distribution (e.g. Ubuntu): Arch 64bit
• Opted into Steam client beta?: [Yes/No] No
• Have you checked for system updates?: [Yes/No] Yes

Please describe your issue in as much detail as possible:

This error was in the beta so i exited the beta, Then the beta was released fully and its nonstop crashes and difficulties. I have opened a crash report under steam support, but they directed me here. I have the dump file, but cannot attach it here.

Steps for reproducing this issue:

1. Launch steam
2. wait a few second and the client will crash
3. open a terminal and spamming steam, steam-runtime, /usr/bin/steam, /usr/bin/steam-runtime, /usr/bin/steam %U or /usr/bin/steam-runtime %U will result in crashes, but eventually the client will finally launch.

[drnfc]

I use nixos, not ubuntu, but according to nixpkgs issue tracker (NixOS/nixpkgs#236561), It's a bit more complicated thanks to the way nix works, but on ubuntu, you should just be able to install it using apt.

Although I don't see attr mentioned in your error log, but it doesn't hurt to try

[mrcichon]

I use nixos, not ubuntu, but according to nixpkgs issue tracker (NixOS/nixpkgs#236561), It's a bit more complicated thanks to the way nix works, but on ubuntu, you should just be able to install it using apt.

Although I don't see attr mentioned in your error log, but it doesn't hurt to try

install what exactly

[AidenJames1995]

I am having a similar issue here on Linux Mint 21. For me steam will not launch at all. When I attempt to open, I get a clear see-through window that exits after about 2 seconds. This behavior loops over and over again until I force exit from the applet tray on the Linux Mint panel (taskbar).

Client version: 1686779606
This started happening directly after the update I got in update manager earlier tonight.

[mortyewary]

My issue with it in EndeavourOS with Cinnamon was I had xdg-desktop-portal-gtk, and xdg-desktop-portal-gnome both installed with a fresh installation of the OS. Removing xdg-desktop-portal-gnome fixed all of the issues I was having with startup of the app. Not certain if that could possibly be your issue, but hopefully that is something that may be able to help.

[vitacell]

Something similar here, ArchLinux:

#9592

[drnfc]

My apologies I rewrote that reply several times...
the program to install is attr

[fabicodes]

Same for me, but I've got attr installed. Running endeavouros with latest updates and stable kernel

fabian@fabian-desktop: ~
$ steam                                                                                                                                                                                                                                                                                                              [12:32:49]
steam.sh[2889]: Running Steam on endeavouros rolling 64-bit
steam.sh[2889]: STEAM_RUNTIME is enabled automatically
setup.sh[2963]: Steam runtime environment up-to-date!
steam.sh[2889]: Steam client's requirements are satisfied
[2023-06-15 12:32:54] Startup - updater built Jun 14 2023 20:16:17
[2023-06-15 12:32:54] Startup - Steam Client launched with: '/home/fabian/.local/share/Steam/ubuntu12_32/steam'
06/15 12:32:54 Init: Installing breakpad exception handler for appid(steam)/version(1686779606)/tid(3083)
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2023-06-15 12:32:54] Loading cached metrics from disk (/home/fabian/.local/share/Steam/package/steam_client_metrics.bin)
[2023-06-15 12:32:54] Using the following download hosts for Public, Realm steamglobal
[2023-06-15 12:32:54] 1. https://client-update.akamai.steamstatic.com, /, Realm 'steamglobal', weight was 1000, source = 'update_hosts_cached.vdf'
[2023-06-15 12:32:54] 2. https://cdn.cloudflare.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'update_hosts_cached.vdf'
[2023-06-15 12:32:54] 3. http://media.steampowered.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
[2023-06-15 12:32:54] Checking for update on startup
[2023-06-15 12:32:54] Checking for available updates...
[2023-06-15 12:32:54] Downloading manifest: https://client-update.akamai.steamstatic.com/steam_client_ubuntu12
[2023-06-15 12:32:54] Manifest download: send request
[2023-06-15 12:32:54] Manifest download: waiting for download to finish
[2023-06-15 12:32:55] Manifest download: finished
[2023-06-15 12:32:55] Download skipped: /steam_client_ubuntu12 version 1686779606, installed version 1686779606, existing pending version 0
[2023-06-15 12:32:55] Nothing to do
[2023-06-15 12:32:55] Verifying installation...
[2023-06-15 12:32:55] Performing checksum verification of executable files
[2023-06-15 12:32:56] Verification complete

(process:3083): GLib-GObject-CRITICAL **: 12:32:56.284: g_object_ref: assertion 'G_IS_OBJECT (object)' failed

(process:3083): GLib-GObject-CRITICAL **: 12:32:56.284: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
Loaded SDL version 3.0.0-1735-g2e465ae31
XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xf2a5edb0
XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xf2a5d500
GetWin32Stats: display was not open yet, good
ComputeStartupMode: found registry default startup mode: 0
Switching to desktopui, since -vgui was not specified
GetWin32Stats: display was not open yet, good
steamwebhelper.sh[3721]: Runtime for steamwebhelper: defaulting to /home/fabian/.local/share/Steam/ubuntu12_64/steam-runtime-heavy
steamwebhelper.sh[3721]: glibc >= 2.34, partially disabling sandbox until CEF supports clone3()
CAppInfoCacheReadFromDiskThread took 84 milliseconds to initialize
src/steamUI/steamuisharedjscontroller.cpp (450) : Failed creating offscreen shared JS context
src/steamUI/steamuisharedjscontroller.cpp (450) : Failed creating offscreen shared JS context
src/steamUI/steamuisharedjscontroller.cpp (450) : Fatal assert; application exiting
src/steamUI/steamuisharedjscontroller.cpp (450) : Fatal assert; application exiting
06/15 12:33:45 Init: Installing breakpad exception handler for appid(steam)/version(1686779606)/tid(3083)
assert_20230615123345_29.dmp[3993]: Uploading dump (out-of-process)
/tmp/dumps/assert_20230615123345_29.dmp
_ExitOnFatalAssert
assert_20230615123345_29.dmp[3993]: Finished uploading minidump (out-of-process): success = yes                                                                                                                                                                                                                    [12:33:45]
assert_20230615123345_29.dmp[3993]: response: CrashID=bp-7b5849c2-9eff-4cc7-82de-c9a722230615
assert_20230615123345_29.dmp[3993]: file ''/tmp/dumps/assert_20230615123345_29.dmp'', upload yes: ''CrashID=bp-7b5849c2-9eff-4cc7-82de-c9a722230615''

FAIL

EDIT - thank you @mashumelo - this also fixed my issues!

[lwho]

I'm having the same problem after today's update under Ubuntu 22.04.

xdg-desktop-portal-gnome is not installed (only xdg-desktop-portal-gtk).
-no-cef-sandbox makes no difference.

One of the tries starting steam succeeded, but in most cases it crashes:

steam.sh[4328]: Running Steam on ubuntu 22.04 64-bit
steam.sh[4328]: STEAM_RUNTIME is enabled automatically
setup.sh[4398]: Steam runtime environment up-to-date!
steam.sh[4328]: Steam client's requirements are satisfied
[2023-06-15 13:51:24] Startup - updater built Jun 14 2023 20:16:17
[2023-06-15 13:51:24] Startup - Steam Client launched with: '/home/ubuntu/.local/share/Steam/ubuntu12_32/steam' '-nominidumps' '-nobreakpad'
06/15 13:51:24 Init: Installing breakpad exception handler for appid(steam)/version(1686779606)/tid(4480)
[2023-06-15 13:51:24] Loading cached metrics from disk (/home/ubuntu/.local/share/Steam/package/steam_client_metrics.bin)
[2023-06-15 13:51:24] Using the following download hosts for Public, Realm steamglobal
[2023-06-15 13:51:24] 1. https://client-update.akamai.steamstatic.com, /, Realm 'steamglobal', weight was 1000, source = 'update_hosts_cached.vdf'
[2023-06-15 13:51:24] 2. https://cdn.cloudflare.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'update_hosts_cached.vdf'
[2023-06-15 13:51:24] 3. http://media.steampowered.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
[2023-06-15 13:51:24] Installation wird überprüft …
[2023-06-15 13:51:24] Verification complete
Loaded SDL version 3.0.0-1735-g2e465ae31
XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xf4a109c0
XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xf4a0f1f0
GetWin32Stats: display was not open yet, good
ComputeStartupMode: found registry default startup mode: 0
Switching to desktopui, since -vgui was not specified
GetWin32Stats: display was not open yet, good
steamwebhelper.sh[4495]: Runtime for steamwebhelper: defaulting to /home/ubuntu/.local/share/Steam/ubuntu12_64/steam-runtime-heavy
steamwebhelper.sh[4495]: glibc >= 2.34, partially disabling sandbox until CEF supports clone3()
flock /sys/power/suspend_stats/success LOCK_SH failed. errno = 13CAppInfoCacheReadFromDiskThread took 70 milliseconds to initialize
Warning: failed to set thread priority: set failed for 8: -1: setpriority() failed
Warning: failed to set thread priority: set failed for priority 8
Warning: support for elevated priorities is most likely unavailable, suppressing future warnings
Warning: failed to set thread priority: set failed for 8: -1: setpriority() failed
Warning: failed to set thread priority: set failed for 8: -1: setpriority() failed
Local Device Found
  type: 044f 0406
  path: sdl://1
  serial_number:  - 0
  Manufacturer: 
  Product:      Thrustmaster T.A320 Copilot
  Release:      111
  Interface:    -1

src/steamUI/steamuisharedjscontroller.cpp (450) : Failed creating offscreen shared JS context
src/steamUI/steamuisharedjscontroller.cpp (450) : Failed creating offscreen shared JS context
src/steamUI/steamuisharedjscontroller.cpp (450) : Fatal assert; application exiting
src/steamUI/steamuisharedjscontroller.cpp (450) : Fatal assert; application exiting
06/15 13:52:14 Init: Installing breakpad exception handler for appid(steam)/version(1686779606)/tid(4480)
assert_20230615135214_28.dmp[4596]: Uploading dump (out-of-process)
/tmp/dumps/assert_20230615135214_28.dmp
_ExitOnFatalAssert
ubuntu@games:~$ assert_20230615135214_28.dmp[4596]: Finished uploading minidump (out-of-process): success = yes
assert_20230615135214_28.dmp[4596]: response: CrashID=bp-95613138-6660-47f3-bdac-6f24a2230615
assert_20230615135214_28.dmp[4596]: file ''/tmp/dumps/assert_20230615135214_28.dmp'', upload yes: ''CrashID=bp-95613138-6660-47f3-bdac-6f24a2230615''

[aclist]

I believe this tends to happen if the large view is trying to be spawned. I personally had to opt out of the beta before it was released because of these crash loops. If you can get the client to launch in minigameslist view, you should have minimum basic functionality.

Try the steps here to save the state of the minigameslist using the legacy GUI and then relaunching with the new GUI:

#9592 (comment)

Bear in mind that anything in the large view (store, large library) will probably crash.

Note that simply spawning the new UI in minigameslist view via the browser protocol command steam steam://open/minigameslist does not usually suffice, as it tries to revert to the large view and hangs. Forcing the state first in the legacy GUI should make this sticky.

[lwho]

Uninstalling xdg-desktop-portal-gtk made it work for me. However, this means, I've no GUI-specific backend for xdg-desktop-portal installed anymore. I'm not sure what functionality I'm losing by this.

This is a bit strange, since others only had issues with the Gnome backend (which I had not installed).

EDIT: And it gets even stranger: It continues to work after I installed xdg-desktop-portal-gtk again. So, it seems that the uninstall process of a xdg-desktop-portal backend (even without purging config) has a side-effect that solves the issue even after re-installing it.

[RobCod]

My issue with it in EndeavourOS with Cinnamon was I had xdg-desktop-portal-gtk, and xdg-desktop-portal-gnome both installed with a fresh installation of the OS. Removing xdg-desktop-portal-gnome fixed all of the issues I was having with startup of the app. Not certain if that could possibly be your issue, but hopefully that is something that may be able to help.

Thank you good sir, that fixed all my issues. No idea why gnome was installed as I use XFCE, but I imagine its an unused dependency of something i used to have installed.