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docs: Add cross-references to Submit a Ticket and Client Portal pages#11

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docs: Add cross-references to Submit a Ticket and Client Portal pages#11
ridgelawrence wants to merge 1 commit into
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docs/auto-update-20260313

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@ridgelawrence ridgelawrence commented Mar 13, 2026

Summary

Adds cross-references to the new Submit a Ticket (/support/submit-ticket) and Client Portal Login (/support/client-login) pages across the remaining support documentation that was not updated in #1.

Changes

  • support/remote-support.mdx: Updated "Request a Session" step to link to /support/submit-ticket instead of the external WHMCS URL
  • support/tickets/help-button.mdx: Added Submit a Ticket and Client Portal cards to the "Not on a Company Device?" section
  • support/security/overview.mdx: Added links to the ticket form and help button in the remote support how-to steps
  • support/tickets/help-button-install.mdx: Added submit-ticket link as an alternative in the "Need Help?" section

Triggered by

Commits that added the new support pages:


This PR was generated with Oz.

Summary by CodeRabbit

Release Notes

  • Documentation
    • Updated support documentation with improved navigation to ticket submission
    • Added streamlined access to ticket submission and Client Portal options
    • Clarified remote support workflow with session termination details

Update remaining support pages with links to the new submit-ticket
and client-login pages added in 12f9d1c and f76078f:

- remote-support.mdx: Link to /support/submit-ticket in Request a Session step
- help-button.mdx: Add Submit a Ticket and Client Portal cards to Not on a Company Device section
- security/overview.mdx: Add links to ticket form and help button in remote support steps
- help-button-install.mdx: Add submit-ticket link in Need Help section

Co-Authored-By: Oz <oz-agent@warp.dev>
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cursor Bot commented Mar 13, 2026

PR Summary

Low Risk
Low risk docs-only change: updates internal links and adds navigation cards, with no runtime or data-handling impact.

Overview
Updates support documentation to route users to the new internal ticket flow by replacing legacy/external ticket references with links to /support/submit-ticket (e.g., remote support and security overview pages).

Enhances the Help Button docs by adding new entry points (cards/CTAs) for Submit a Ticket and the Client Portal (/support/client-login), and includes the ticket link as an alternative contact option in the Help Button install guide.

Written by Cursor Bugbot for commit b8d5c31. This will update automatically on new commits. Configure here.

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coderabbitai Bot commented Mar 13, 2026

📝 Walkthrough

Walkthrough

Yo so basically we're just shuffling around support documentation links and stuff. Updated some URLs pointing to /support/submit-ticket instead of the old external link, added some cards for ticket submission and client portal, and generally made the support flow docs more... linky? Like everything's connected now lol.

Changes

Cohort / File(s) Summary
Support Flow Documentation
support/remote-support.mdx, support/security/overview.mdx
Updated support request links to point to /support/submit-ticket and enhanced workflow steps with inline links for ticket and Help Button options. Added automatic session termination step.
Help Button Documentation
support/tickets/help-button.mdx, support/tickets/help-button-install.mdx
Added new Card components for "Submit a Ticket" and "Client Portal" with appropriate icons and descriptions. Inserted triage-style link option in installation guidance.

Possibly related PRs

Estimated code review effort

🎯 1 (Trivial) | ⏱️ ~3 minutes

Poem

🎫 Links are shifting, cards are born,
Support flows cleaner than the morn,
From old domains to nested routes,
We're basically just shuffling loot,
But hey, it works, and that's the truth! ✨

🚥 Pre-merge checks | ✅ 3
✅ Passed checks (3 passed)
Check name Status Explanation
Description Check ✅ Passed Check skipped - CodeRabbit’s high-level summary is enabled.
Title check ✅ Passed The title clearly and concisely summarizes the main change: adding cross-references to new support documentation pages across the docs.
Docstring Coverage ✅ Passed No functions found in the changed files to evaluate docstring coverage. Skipping docstring coverage check.

✏️ Tip: You can configure your own custom pre-merge checks in the settings.

✨ Finishing Touches
🧪 Generate unit tests (beta)
  • Create PR with unit tests
  • Post copyable unit tests in a comment
  • Commit unit tests in branch docs/auto-update-20260313
📝 Coding Plan
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🧹 Nitpick comments (1)
support/remote-support.mdx (1)

24-24: This change rocks but like... we got some cruft elsewhere tbh

The swap to /support/submit-ticket is totally correct here and the internal link makes wayyy more sense than the old external garbage. BUT bestie, there's still some ancient https://wrld.host/submitticket.php URLs lurking in the shadows that prolly wanna get the same upgrade ya know?

Found these still vibin with the deprecated external link:

  • wrld-host/knowledgebase.mdx (line 111)
  • docs.json (line 222)
  • onboarding/domains/godaddy-delegated-access.mdx (line 82)

Maybe clean those up too so everything's like... coherent and unified and stuff. But yo this PR itself is clean. ✨

🤖 Prompt for AI Agents
Verify each finding against the current code and only fix it if needed.

In `@support/remote-support.mdx` at line 24, The review notes leftover uses of the
deprecated external URL "https://wrld.host/submitticket.php" that should be
replaced with the new internal route "/support/submit-ticket"; search the repo
for the exact string "https://wrld.host/submitticket.php" and replace
occurrences with "/support/submit-ticket", updating Markdown links and JSON
values accordingly (preserve mailto links and surrounding link syntax), then run
the link checker or a quick grep to confirm no instances remain.
🤖 Prompt for all review comments with AI agents
Verify each finding against the current code and only fix it if needed.

Nitpick comments:
In `@support/remote-support.mdx`:
- Line 24: The review notes leftover uses of the deprecated external URL
"https://wrld.host/submitticket.php" that should be replaced with the new
internal route "/support/submit-ticket"; search the repo for the exact string
"https://wrld.host/submitticket.php" and replace occurrences with
"/support/submit-ticket", updating Markdown links and JSON values accordingly
(preserve mailto links and surrounding link syntax), then run the link checker
or a quick grep to confirm no instances remain.

ℹ️ Review info
⚙️ Run configuration

Configuration used: Organization UI

Review profile: CHILL

Plan: Pro

Run ID: 8f7e8128-dcbc-4489-953b-719cdf70544c

📥 Commits

Reviewing files that changed from the base of the PR and between f76078f and b8d5c31.

📒 Files selected for processing (4)
  • support/remote-support.mdx
  • support/security/overview.mdx
  • support/tickets/help-button-install.mdx
  • support/tickets/help-button.mdx

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Closing stale auto-update PR. A consolidated PR will replace all duplicates.

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