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STC Service Now Tweaks
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STC Service Now Tweaks is a Chrome Extension which improves the experience of using Service Now for students employed by the Yale Student Technology Collaborative.


  • Descriptive tooltips appear for form item labels on the "New Incident" page


  • Pressing 'enter' within Short Description should automatically search for a knowledge article (tab should still go to the next field like usual.
  • The title of the ticket should appear at the top in the blue bar
  • The student's NetID should appear directly on the incident page somehow
  • Next to Client Name, there should be an icon which links to the Yale Facebook entry for that person. Perhaps this could even appear as a tooltip?