Azure Pipelines Microsoft-Hosted Agent: Experiencing Inconsistent "macOS-13-arm64 does not exist" Errors

[Nathan-Molby]

Description

Starting today, our pipeline has begun experiencing inconsistent errors with the following trace:

##[warning]An image label with the label macOS-13-arm64 does not exist.
##[error]The remote provider was unable to process the request.

This error is occurring in roughly half of our pipeline runs and is automatically cancelling the run.

We are using Azure Pipelines with a Microsoft-hosted agent.

Platforms affected

• Azure DevOps
• GitHub Actions - Standard Runners
• GitHub Actions - Larger Runners

Runner images affected

• Ubuntu 20.04
• Ubuntu 22.04
• macOS 11
• macOS 12
• macOS 13
• Windows Server 2019
• Windows Server 2022

Image version and build link

This is the version of the runners that are continuing to work: 20231115.2

Is it regression?

Yes

Expected behavior

The macOS-13-arm64 image is found and runs as expected

Actual behavior

The macOS-13-arm64 image is not found. A message saying "macOS-13-arm64 does not exist" is returned and the run is cancelled.

Repro steps

1. Create an Azure pipeline using macOS-13-arm64
2. Run it a bunch of times

[mikhailkoliada]

cc @Steve-Glass as he has more information

[Nathan-Molby]

I think this has resolved itself. Haven't experienced this issue today on any of our pipeline runs, so I'm going to close it.