[A] Adding process schedulized of syncronization

src/app/code/community/Zendesk/Zendesk/Helper/Sync.php

@@ -0,0 +1,94 @@
+<?php
+
+class Zendesk_Zendesk_Helper_Sync extends Mage_Core_Helper_Abstract {
+
+    public function getCustomerData($customer){
+        if(!Mage::getStoreConfig('zendesk/general/customer_sync'))
+            return;
+
+        $user = null;
+        $email = $customer->getEmail();
+        $origEmail = $customer->getOrigData();
+        $origEmail = $origEmail['email'];
+        //Get Customer Group
+        $groupId = $customer->getGroupId();
+        $group = Mage::getModel('customer/group')->load($groupId);
+
+        //Get Customer Last Login Date
+        $logCustomer = Mage::getModel('log/customer')->loadByCustomer($customer);
+        if ($logCustomer->getLoginAt())
+            $loggedIn = date("Y-m-d\TH:i:s\Z",strtotime($logCustomer->getLoginAt()));
+        else
+            $loggedIn = "";
+
+        //Get Customer Sales Statistics
+        $orderTotals = Mage::getResourceModel('sales/order_collection');
+        $lifetimeSale = 0;
+        $averageSale = 0;
+
+        if (is_object($orderTotals)) {
+            $orderTotals
+                ->addFieldToFilter('customer_id', $customer->getId())
+                ->addFieldToFilter('status', Mage_Sales_Model_Order::STATE_COMPLETE);
+
+            $orderTotals->getSelect()
+                ->reset(Zend_Db_Select::COLUMNS)
+                ->columns(new Zend_Db_Expr("SUM(grand_total) as total"))
+                ->columns(new Zend_Db_Expr("AVG(grand_total) as avg_total"))
+                ->group('customer_id');
+
+            if (count($orderTotals) > 0) {
+                $sum = (float) $orderTotals->getFirstItem()->getTotal();
+                $avg = (float) $orderTotals->getFirstItem()->getAvgTotal();
+
+                $lifetimeSale = Mage::helper('core')->currency($sum, true, false);
+                $averageSale = Mage::helper('core')->currency($avg, true, false);
+            }
+        }
+
+        $info['user'] = array(
+            "name"          =>  $customer->getFirstname() . " " . $customer->getLastname(),
+            "email"         =>  $email,
+            "user_fields"       =>  array(
+                "group"         =>  $group->getCode(),
+                "name"          =>  $customer->getFirstname() . " " . $customer->getLastname(),
+                "id"            =>  $customer->getId(),
+                "logged_in"     =>  $loggedIn,
+                "average_sale"  =>  $averageSale,
+                "lifetime_sale" =>  $lifetimeSale
+            )
+        );
+
+        if($origEmail && $origEmail !== $email) {
+            $user = Mage::getModel('zendesk/api_users')->find($origEmail);
+
+            if(isset($user['id'])) {
+                $data['identity'] = array(
+                    'type'      =>  'email',
+                    'value'     =>  $email,
+                    'verified'  =>  true
+                );
+                $identity = Mage::getModel('zendesk/api_users')->addIdentity($user['id'],$data);
+                if(isset($identity['id'])) {
+                    Mage::getModel('zendesk/api_users')->setPrimaryIdentity($user['id'], $identity['id']);
+                }
+            }
+        }
+        if(!$user) {
+            $user = Mage::getModel('zendesk/api_users')->find($email);
+        }
+
+        if(isset($user['id'])) {
+            $this->syncData($info);
+        } else {
+            $info['user']['verified'] = true;
+            $user = Mage::getModel('zendesk/api_users')->create($info);
+        }
+        return $user;
+    }
+
+    private function syncData($info)
+    {
+        Mage::getModel('zendesk/api_users')->create($info);
+    }
+}

src/app/code/community/Zendesk/Zendesk/Model/Customer.php

@@ -0,0 +1,32 @@
+<?php
+
+class Zendesk_Zendesk_Model_Customer extends Mage_Core_Model_Abstract{
+
+    public function syncronize(){
+        Mage::log('Cron Working', null, 'cron.log', true);
+        $customers = Mage::getModel('customer/customer')
+            ->getCollection()->setPageSize(90)->setCurPage(1);
+        $customers->addAttributeToSelect(array('firstname', 'lastname', 'email'))
+            ->addAttributeToFilter('zendesk_id', array('or'=> array(
+                0 => array('is' => new Zend_Db_Expr('null')))
+            ), 'left');
+        foreach($customers as $customer){
+            Mage::log('Synchronization started', null, 'zendesk.log');
+            try {
+                Mage::log('Synchronizing customer with id '.$customer->getId(), null, 'zendesk.log');
+                $customerData = Mage::helper('zendesk/sync')->getCustomerData($customer);
+                $zendeskId = $customerData['id'];
+                $customer->setZendeskId($zendeskId);
+                $customer->save();
+            }
+            catch (Exception $ex) {
+                Mage::log('Synchronization failed: '.$ex->getMessage(), null, 'zendesk.log');
+
+                return;
+            }
+            Mage::log('Synchronization completed successfully', null, 'zendesk.log');
+
+
+        }
+    }
+}

src/app/code/community/Zendesk/Zendesk/data/zendesk_setup/data-upgrade-2.0.6-2.1.13.php

@@ -0,0 +1,35 @@
+<?php
+
+$installer = new Mage_Eav_Model_Entity_Setup('core_setup');
+$installer->startSetup();
+$installer->addAttribute("customer", "zendesk_id",  array(
+    "type"     => "varchar",
+    "backend"  => "",
+    "label"    => "Zendesk Id",
+    "input"    => "text",
+    "source"   => "",
+    "visible"  => true,
+    "required" => false,
+    "default" => "",
+    "frontend" => "",
+    "unique"     => false,
+    "note"       => ""
+
+));
+
+$attribute   = Mage::getSingleton("eav/config")->getAttribute("customer", "zendesk_id");
+$used_in_forms=array();
+
+$used_in_forms[]="adminhtml_customer";
+$used_in_forms[]="checkout_register";
+$used_in_forms[]="customer_account_create";
+$used_in_forms[]="customer_account_edit";
+$used_in_forms[]="adminhtml_checkout";
+$attribute->setData("used_in_forms", $used_in_forms)
+            ->setData("is_used_for_customer_segment", true)
+            ->setData("is_system", 0)
+            ->setData("is_user_defined", 1)
+            ->setData("is_visible", 1)
+            ->setData("sort_order", 100);
+$attribute->save();
+$installer->endSetup();

src/app/code/community/Zendesk/Zendesk/etc/config.xml

@@ -108,6 +108,19 @@
             </customer_login>
         </events>
     </frontend>
+    <crontab>
+        <jobs>
+            <zendesk_customer_sync>
+                <schedule>
+                    <cron_expr>*/13 * * * * </cron_expr>
+                </schedule>
+
+                <run>
+                    <model>zendesk/customer::syncronize</model>
+                </run>
+            </zendesk_customer_sync>
+        </jobs>
+    </crontab>
     <admin>
         <routers>
             <adminhtml>