categories on the homepage. Bumped version number.
Ensure followup comments are in the context in the get_email command
Conflicts: helpdesk/lib.py helpdesk/management/commands/get_email.py
Sanity checks against input for ticket search
adding global queue email settings for get_mail and HELPDESK_KB_ENABLED_STAFF; added ticket due date
Exclude API calls from CSRF middleware.
Pass generic parameters to inherited model save()
of tickets. Closes GH-91.
Save resolution when closing the ticket
Added italian translation for email templates
Changing parameters in apply_query might yield an invalid state in later code that assumes the query was not changed. This patch avoids parameters modification and should fix the issue reported in #109
Currently input parameters within the ticket search view are not validated, thus (manually) altering the parameters in the query string issues a 500. This patch attempts to solve this problem, reverting to the default query when the situation can't be recovered.
Starting from django 1.2, the CSRF middleware is enabled by default. However, API calls require parameters passing by POST requests but they cannot be served as they can't contain a CSRF token. This patch removes the CSRF middleware from API requests.
…iles: helpdesk/lib.py helpdesk/templates/helpdesk/ticket_desc_table.html helpdesk/views/staff.py
bug fix : on update we need followup comment for notification