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Full day appointment with multiple attendants are not being taken into concern during availabilities generation. #337

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dthunder746 opened this Issue Jun 17, 2017 · 7 comments

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dthunder746 commented Jun 17, 2017

Hey,

Trying to create one fullday appointment per week, with a maximum of 8 attendees per appointment. Settings as following:

Service Settings

  • Service duration: 480 mins (8 hrs)
  • Attendants Number: 8

Provider Settings

  • Working Plan: Tuesday - 9:00 to 17:00 (8 hour work day)

When I test the bookings, I can only have 1 attendee per appointment, not 8. If I reduce the service duration to an hour (for example), I am able to book multiple attendees per appointment.

I can think of an obvious work around for this, which is having one service per attendee, but I'd like to know what I'm doing wrong.

thanks!

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alextselegidis commented Jun 19, 2017

Hi,

I tried to reproduce the problem but it worked fine in my setup.

Can you check if your provider's working plan has any breaks? These must be removed in order for him to accept full day appointments.

  Alex Tselegidis, Easy!Appointments Creator
  Need a customization? Contact me in person!
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dthunder746 commented Jun 20, 2017

Hi Alex,

Thanks for taking a look at this.
My provider has no breaks. The company working plan also reflects the providers working plan, same day and hours with no breaks. I have attached screenshots of the service and provider settings, maybe I've messed up one of the simple settings?
ss1
ss2
ss3

Really scratching my head over this one...

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alextselegidis commented Jun 25, 2017

I'm sorry, I cannot really reproduce this ...

Are you using E!A v1.2.1?

github-test-provider

github-test-working-plan

github-test-service

github-test-booking

  Alex Tselegidis, Easy!Appointments Creator
  Need a customization? Contact me in person!
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dthunder746 commented Jun 26, 2017

Hey,

Yes I'm using version 1.2.1
Are you able to book more than one attendee into that appointment? Because that's the issue i'm having. The appointment will appear, but I can only book in one person instead of 8.

@alextselegidis

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alextselegidis commented Jun 27, 2017

Hi yes you are right, you cannot add another appointment after the first one.

It will be fixed with v1.3

  Alex Tselegidis, Easy!Appointments Creator
  Need a customization? Contact me in person!

@alextselegidis alextselegidis added the bug label Jun 27, 2017

@alextselegidis alextselegidis added this to the v1.3.0 milestone Jun 27, 2017

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dthunder746 commented Jun 28, 2017

Hey Alex,

Glad I'm not crazy! Looking forward to v1.3, do you have a rough plan for the release date?

thanks!

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alextselegidis commented Jun 28, 2017

Of course you're not crazy, I am!

I do not have a release date for v1.3, I'm gather some important features and bugfixes such as yours. Follow the project and stay up to date ;)

  Alex Tselegidis, Easy!Appointments Creator
  Need a customization? Contact me in person!

@alextselegidis alextselegidis changed the title Full day appointment with multiple attendants (bug?) Full day appointment with multiple attendants are not being taken into concern during availabilities generation. Jan 2, 2018

alextselegidis added a commit that referenced this issue Jan 2, 2018

Full day appointment with multiple attendants are now being taken into
concern while generating availabilities. (fixes #337 and #315).

@alextselegidis alextselegidis self-assigned this Jan 2, 2018

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