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| title: How to monitor your service | |
| last_reviewed_on: 2020-10-23 | |
| review_in: 6 months | |
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| At GDS, we follow the Service Manual guidance on how to [monitor the status of services][] and set [performance metrics][]. | |
| We recommend using [Pingdom][] to monitor your service’s availability. To further make sure your service is working, you should: | |
| * run regular [smoke tests][] using a browser automation app such as Selenium | |
| * implement a tool to ensure user journeys are working as you expect | |
| * monitor applications for errors using an error tracking app such as [Sentry][] | |
| * implement configuration management to set up repeatable monitoring | |
| ## Using metrics-based monitoring | |
| Collecting metrics on the performance of your service is useful for [capacity planning][] and autoscaling. You should apply metrics-based monitoring to measure aggregated numerical data about your service and create [Grafana][] dashboards to view metrics from your datasource, for example related to your infrastructure or application. | |
| Reliability Engineering is running a beta on using [Prometheus][] as the operational metrics service for GDS. It will be available to all teams that use the [recommended hosting][] options. Read the [reliability engineering docs][] to find out more. | |
| [monitor the status of services]: https://www.gov.uk/service-manual/technology/monitoring-the-status-of-your-service | |
| [performance metrics]: https://www.gov.uk/service-manual/measuring-success/how-to-set-performance-metrics-for-your-service | |
| [Pingdom]: https://www.pingdom.com/ | |
| [smoke tests]: https://www.gov.uk/service-manual/technology/deploying-software-regularly#using-smoke-tests-after-you-deploy | |
| [Sentry]: https://sentry.io/welcome/ | |
| [capacity planning]: https://www.gov.uk/service-manual/technology/test-your-services-performance#start-with-capacity-planning | |
| [Grafana]: https://grafana.com/ | |
| [Prometheus]: https://prometheus.io/ | |
| [recommended hosting]: https://gds-way.cloudapps.digital/standards/hosting.html#content | |
| [reliability engineering docs]: https://reliability-engineering.cloudapps.digital/#metrics |