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Contact a department #10

govuk-design-system opened this Issue Jan 12, 2018 · 2 comments


4 participants

govuk-design-system commented Jan 12, 2018


Help users contact you on their preferred channel.

screen shot 2018-02-20 at 10 57 47


Anything else

@govuk-design-system govuk-design-system created this issue from a note in GOV.UK Design System Community Backlog (Agreed) Jan 12, 2018

@timpaul timpaul added the pattern label May 21, 2018


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sanjaypoyzer commented Aug 16, 2018

Is this the same as "Switch channel from online to phone" ?

@jennifer-hodgson jennifer-hodgson referenced this issue Oct 4, 2018


Signpost #98


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mikeash82 commented Nov 28, 2018

@gavinwye commented on 24 May 2017

This pattern is used when there is a problem with a users account and they need to contact HMRC



@matthewjbarker commented on 24 May 2017

screenshot-personal-tax-account herokuapp com-2017-05-24-09-56-13

@gavinwye commented on 24 May 2017
@matthewjbarker could you provide some details about why this exists and what problem it solves for users, please?

@stevenaproctor commented on 24 May 2017
@gavinwye @matthewjbarker We are supposed to say sign in and sign out, not log in and log out. I would also wonder why it says "MCI error". That will mean nothing to someone signing in.

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