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Protected characteristics #83

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govuk-design-system opened this Issue Jan 15, 2018 · 10 comments

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govuk-design-system commented Jan 15, 2018

Also known as: sensitive data, personal data

What

How and when to ask for protected characteristics: age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Why

Services that use this pattern:

Anything else

@govuk-design-system govuk-design-system created this issue from a note in GOV.UK Design System Community Backlog (Agreed) Jan 15, 2018

@frankieroberto

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frankieroberto commented Feb 23, 2018

I've started looking at how people ask for ethnicity as part of our service.

Here's one example from the Nominate UK honours service:

screen shot 2018-02-23 at 17 02 20

@timpaul timpaul added the pattern label May 21, 2018

@frankieroberto

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frankieroberto commented Jul 4, 2018

Here’s an example from Find an Apprenticeship:

apply for an apprenticeship

@frankieroberto

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frankieroberto commented Jul 4, 2018

Universal Credit also has a pattern for this, I believe, but I don't have access to their live service.

@frankieroberto

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frankieroberto commented Aug 9, 2018

Applied is a commercial service, but it’s being used by government organisations for recruitment, and has an emphasis on avoiding bias.

Here's how their equal opportunity form looks. It's presented before the main job application, and has a pretty good explanation of how the data will be used, and an explicit opt-in:

applied

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frankieroberto commented Oct 10, 2018

Here's an example from the Cabinet Office staff survey of asking a question around ethnicity:

cabinet-office-staff-survey

@vfhwang

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vfhwang commented Oct 12, 2018

Here's how we asked for ethnicity in a prototype we are working on at Parliament.
We had concerns about the grouping of radio buttons in sections, but users did not seem to have problems completing this part of the task.
Any questions just ask
ethnicity desktop
ethnicity mobile

@frankieroberto

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frankieroberto commented Oct 12, 2018

@vfhwang thanks for sharing. Do you have any idea how the list of ethnic groups was decided? It doesn't match either the 2001 or 2011 census questions.

Also have you given any consideration to allowing people to specify an ethnicity if they select one of the "other" radio buttons?

@frankieroberto

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frankieroberto commented Nov 6, 2018

Here's another example from a survey from Tower Hamlets council, which uses a long set of radio buttons, including "Prefer not to say" and "Other":

tower hamlets council survey

@frankieroberto

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frankieroberto commented Nov 15, 2018

Here's an interesting screenshot from a non-government survey I filled out today:

screenshot 2018-11-13 at 21 23 48

It uses checkboxes, so you can select more than one ethnicity. For this reason (I guess), there's no Mixed ethnicity options.

@Nadiahuq

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Nadiahuq commented Nov 21, 2018

dsc_0491
dsc_0492

Example from Guy's Hospital

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