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Reference numbers #85

govuk-design-system opened this Issue Jan 15, 2018 · 2 comments


5 participants

govuk-design-system commented Jan 15, 2018


When to use reference numbers, how to generate them and how to display them.


Services that use this pattern:

Anything else

@govuk-design-system govuk-design-system created this issue from a note in GOV.UK Design System Community Backlog (Agreed) Jan 15, 2018

@alphagov alphagov deleted a comment from ignaciaorellana Feb 22, 2018

@timpaul timpaul added the candidate label Mar 5, 2018


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joelanman commented Apr 5, 2018


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ignaciaorellana commented Jul 10, 2018

After a meeting with @owenm6 and the GOV.UK Design System team to talk about authenticating user patterns, we've agreed that what's needed to do is ask the community in government about ‘reference numbers’ (as one example to start) to understand:

  • What are the user needs?
  • How did they decide to go with that approach?
  • Who made the decision? Who was involved?
  • In which stage does it appear in a service?
  • Collect examples
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