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Confirm an action #9

govuk-design-system opened this issue Jan 12, 2018 · 6 comments

Confirm an action #9

govuk-design-system opened this issue Jan 12, 2018 · 6 comments


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@govuk-design-system govuk-design-system commented Jan 12, 2018


Ask users to confirm that they want to perform a serious or irreversible action. For example delete an account or cancel an application.


Anything else

Not yet available.

@govuk-design-system govuk-design-system created this issue from a note in GOV.UK Design System Community Backlog (Agreed) Jan 12, 2018
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@joelanman joelanman commented Apr 4, 2018

In general, it's more user-friendly to allow the user to undo an action:

However in government there may be cases where Undo is practically impossible - for example submitting your final tax returns.


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@tameemsafi tameemsafi commented Jul 4, 2018

@joelanman Would it not be possible to use undo as the default behaviour instead of asking the user to confirm their action. For cases where undo is not possible you can make it clear that it is not reversible and ask the user to enter a message or their password to confirm. This is how github works when you try and delete a repo and I think it works very well.


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@dashouse dashouse commented Oct 24, 2018

GOV.UK Publishing platform have a "destructive" button variant

screen shot 2018-10-24 at 15 43 37


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@stevenaproctor stevenaproctor commented Oct 24, 2018

We have something like this in our add to a list pattern.

To avoid many buttons and other problems, we take people to a separate screen that asks a normal yes-no question.


Once deleted, it is deleted. There is no undo.


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@dankmitchell dankmitchell commented Mar 8, 2019

GOV.UK Notify have this pattern -

Screenshot 2019-03-08 at 19 57 29


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@joelanman @timpaul @dankmitchell @stevenaproctor @tameemsafi @dashouse @govuk-design-system and others