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Sending text messages #91

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govuk-design-system opened this issue Jan 15, 2018 · 2 comments

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@govuk-design-system
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commented Jan 15, 2018

What

How and when to send text messages, with example templates.

Why

Anything else

@govuk-design-system govuk-design-system created this issue from a note in GOV.UK Design System Community Backlog (Agreed) Jan 15, 2018

@timpaul timpaul added the candidate label Mar 5, 2018

@quis

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@ralph-drewnowski

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commented Dec 19, 2018

In 'Get MOT reminder' service users get a text or email notification about expiring MOT test for a vehicle they subscribed for. Reminders are sent one month and two weeks before MOT is due.

Currently templates for a text reminder message are as follows:

4 weeks before the date of expiry
MOT reminder: The MOT for {REGISTRATION NUMBER} is due by {DATE}. Book the test now. The MOT test changed on 20/05/2018, find out more at
https://www.gov.uk/government/news/mot-changes-20-may-2018. Give us feedback at https://www.gov.uk/mot-survey. To unsubscribe reply STOP {REGISTRATION NUMBER}

2 weeks before
MOT reminder: The MOT for {REGISTRATION NUMBER} is due by {DATE}. Book the test now. Give us feedback at http://www.gov.uk/mot-survey To unsubscribe reply STOP {REGISTRATION NUMBER}

After the MOT expired - if they didn't had MOT done
MOT reminder: The MOT for {REGISTRATION NUMBER} expired yesterday. You can be fined £1000. Give us feedback at http://www.gov.uk/mot-survey To unsubscribe reply STOP {REGISTRATION NUMBER}

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