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Feature: General requests
In order to provide GDS with feedback
As a government employee
I want a means to contact GDS in the cases when my request does not covered by the other forms
Background:
* the following user has SSO access:
| Name | Email |
| John Smith | john.smith@email.com |
Scenario: successful request
When the user submits the following general request:
| Details | URL |
| The site is down | https://www.gov.uk |
Then the following ticket is raised in ZenDesk:
| Subject | Requester email | Requester name |
| Govt Agency General Issue | john.smith@email.com | John Smith |
And the ticket is tagged with "govt_form govt_agency_general"
And the comment on the ticket is:
"""
[Url]
https://www.gov.uk
[Additional]
The site is down
"""
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