diff --git a/src/v2/support/index.js b/src/v2/support/index.js
index df823fa..4939374 100644
--- a/src/v2/support/index.js
+++ b/src/v2/support/index.js
@@ -11,5 +11,6 @@ module.exports = ({ instance, headers }) => ({
   ticket_forms: require('./ticket_forms')({ instance, headers }),
   ticket_metrics: require('./ticket_metrics')({ instance, headers }),
   tickets: require('./tickets')({ instance, headers }),
+  user_fields: require('./user_fields')({ instance, headers }),
   users: require('./users')({ instance, headers })
 });
diff --git a/src/v2/support/user_fields/index.js b/src/v2/support/user_fields/index.js
new file mode 100644
index 0000000..e5b3e7b
--- /dev/null
+++ b/src/v2/support/user_fields/index.js
@@ -0,0 +1,129 @@
+const validate = require('./validate');
+
+module.exports = ({ instance, headers }) => {
+  const url = `https://${instance}.zendesk.com`;
+
+  return {
+    list: (options = null) => {
+      if (options) throw new Error('no options are allowed');
+
+      return {
+        method: 'GET',
+        url: `${url}/api/v2/user_fields.json`,
+        headers
+      };
+    },
+
+    show: (options = {}) => {
+      const { error } = validate.show(options);
+      if (error) throw new Error(error.details[0].message);
+
+      const { id } = options;
+      return {
+        method: 'GET',
+        url: `${url}/api/v2/user_fields/${id}.json`,
+        headers
+      };
+    },
+
+    create: (options = {}) => {
+      const { error } = validate.create(options);
+      if (error) throw new Error(error.details[0].message);
+
+      const { data } = options;
+      return {
+        method: 'POST',
+        url: `${url}/api/v2/user_fields.json`,
+        headers,
+        data
+      };
+    },
+
+    update: (options = {}) => {
+      const { error } = validate.update(options);
+      if (error) throw new Error(error.details[0].message);
+
+      const { id, data } = options;
+      return {
+        method: 'PUT',
+        url: `${url}/api/v2/user_fields/${id}.json`,
+        headers,
+        data
+      };
+    },
+
+    delete: (options = {}) => {
+      const { error } = validate.delete(options);
+      if (error) throw new Error(error.details[0].message);
+
+      const { id } = options;
+      return {
+        method: 'DELETE',
+        url: `${url}/api/v2/user_fields/${id}.json`,
+        headers
+      };
+    },
+
+    reorder: (options = {}) => {
+      const { error } = validate.reorder(options);
+      if (error) throw new Error(error.details[0].message);
+
+      const { data } = options;
+      return {
+        method: 'PUT',
+        url: `${url}/api/v2/user_fields/reorder.json`,
+        headers,
+        data
+      };
+    },
+
+    listOptions: (options = {}) => {
+      const { error } = validate.listOptions(options);
+      if (error) throw new Error(error.details[0].message);
+
+      const { field_id } = options;
+      return {
+        method: 'GET',
+        url: `${url}/api/v2/user_fields/${field_id}/options.json`,
+        headers
+      };
+    },
+
+    showOption: (options = {}) => {
+      const { error } = validate.showOption(options);
+      if (error) throw new Error(error.details[0].message);
+
+      const { field_id, id } = options;
+      return {
+        method: 'GET',
+        url: `${url}/api/v2/ticket_fields/${field_id}/options/${id}.json`,
+        headers
+      };
+    },
+
+    createOrUpdateOption: (options = {}) => {
+      const { error } = validate.createOrUpdateOption(options);
+      if (error) throw new Error(error.details[0].message);
+
+      const { field_id, data } = options;
+      return {
+        method: 'POST',
+        url: `${url}/api/v2/user_fields/${field_id}/options.json`,
+        headers,
+        data
+      };
+    },
+
+    deleteOption: (options = {}) => {
+      const { error } = validate.deleteOption(options);
+      if (error) throw new Error(error.details[0].message);
+
+      const { field_id, id } = options;
+      return {
+        method: 'DELETE',
+        url: `${url}/api/v2/user_fields/${field_id}/options/${id}.json`,
+        headers
+      };
+    }
+  };
+};
diff --git a/src/v2/support/user_fields/validate.js b/src/v2/support/user_fields/validate.js
new file mode 100644
index 0000000..81a367d
--- /dev/null
+++ b/src/v2/support/user_fields/validate.js
@@ -0,0 +1,26 @@
+const Joi = require('@hapi/joi');
+
+const id = Joi.number().min(1);
+const field_id = Joi.number().min(1);
+const data = Joi.object();
+
+module.exports = {
+  list: null, // no options
+  show: options => Joi.validate(options, { id: id.required() }),
+  create: options => Joi.validate(options, { data: data.required() }),
+  update: options =>
+    Joi.validate(options, { id: id.required(), data: data.required() }),
+  delete: options => Joi.validate(options, { id: id.required() }),
+  reorder: options => Joi.validate(options, { data: data.required() }),
+  listOptions: options =>
+    Joi.validate(options, { field_id: field_id.required() }),
+  showOption: options =>
+    Joi.validate(options, { field_id: field_id.required(), id: id.required() }),
+  createOrUpdateOption: options =>
+    Joi.validate(options, {
+      field_id: field_id.required(),
+      data: data.required()
+    }),
+  deleteOption: options =>
+    Joi.validate(options, { field_id: field_id.required(), id: id.required() })
+};
diff --git a/tests/src/v2/support.test.js b/tests/src/v2/support.test.js
index a5d8b7e..4b5c474 100644
--- a/tests/src/v2/support.test.js
+++ b/tests/src/v2/support.test.js
@@ -23,5 +23,6 @@ describe('support api', () => {
   test('ticket_forms', () => check(support.ticket_forms));
   test('ticket_metrics', () => check(support.ticket_metrics));
   test('tickets', () => check(support.tickets));
+  test('user_fields', () => check(support.user_fields));
   test('users', () => check(support.users));
 });
diff --git a/tests/src/v2/support/user_fields.test.js b/tests/src/v2/support/user_fields.test.js
new file mode 100644
index 0000000..7761d18
--- /dev/null
+++ b/tests/src/v2/support/user_fields.test.js
@@ -0,0 +1,208 @@
+const endpoint = require('../../../../src/v2/support/user_fields');
+
+const instance = 'instance';
+const url = `https://${instance}.zendesk.com`;
+const headers = {
+  'Content-Type': 'application/json',
+  Authorization: 'Basic <64bit_encoded_credentials>'
+};
+
+describe('ticket fields', () => {
+  let user_fields;
+
+  beforeEach(() => (user_fields = endpoint({ instance, headers })));
+  afterEach(() => (user_fields = null));
+
+  describe('list user fields', () => {
+    it('should process w/ valid input', () => {
+      expect(user_fields.list()).toEqual({
+        method: 'GET',
+        url: `${url}/api/v2/user_fields.json`,
+        headers
+      });
+    });
+
+    it('should throw error w/ invalid input', () => {
+      expect(() => user_fields.list('invalid')).toThrowError();
+    });
+  });
+
+  describe('show user field', () => {
+    it('should process w/ valid input', () => {
+      expect(user_fields.show({ id: 123 })).toEqual({
+        method: 'GET',
+        url: `${url}/api/v2/user_fields/123.json`,
+        headers
+      });
+    });
+
+    it('should throw error w/ invalid input', () => {
+      expect(() => user_fields.show()).toThrowError();
+      expect(() => user_fields.show('invalid')).toThrowError();
+      expect(() => user_fields.show({})).toThrowError();
+      expect(() => user_fields.show({ id: 'invalid' })).toThrowError();
+    });
+  });
+
+  describe('create user fields', () => {
+    it('should process w/ valid input', () => {
+      expect(user_fields.create({ data: {} })).toEqual({
+        method: 'POST',
+        url: `${url}/api/v2/user_fields.json`,
+        headers,
+        data: {}
+      });
+    });
+
+    it('should throw error w/ invalid input', () => {
+      expect(() => user_fields.create()).toThrowError();
+      expect(() => user_fields.create('invalid')).toThrowError();
+      expect(() => user_fields.create({})).toThrowError();
+      expect(() => user_fields.create({ data: 'invalid' })).toThrowError();
+    });
+  });
+
+  describe('update user fields', () => {
+    it('should process w/ valid input', () => {
+      expect(user_fields.update({ id: 123, data: {} })).toEqual({
+        method: 'PUT',
+        url: `${url}/api/v2/user_fields/123.json`,
+        headers,
+        data: {}
+      });
+    });
+
+    it('should throw error w/ invalid input', () => {
+      expect(() => user_fields.update()).toThrowError();
+      expect(() => user_fields.update('invalid')).toThrowError();
+      expect(() => user_fields.update({})).toThrowError();
+      expect(() => user_fields.update({ id: 'invalid' })).toThrowError();
+      expect(() =>
+        user_fields.update({ id: 123, data: 'invalid' })
+      ).toThrowError();
+    });
+  });
+
+  describe('delete user field', () => {
+    it('should process w/ valid input', () => {
+      expect(user_fields.delete({ id: 123 })).toEqual({
+        method: 'DELETE',
+        url: `${url}/api/v2/user_fields/123.json`,
+        headers
+      });
+    });
+
+    it('should throw error w/ invalid input', () => {
+      expect(() => user_fields.delete()).toThrowError();
+      expect(() => user_fields.delete('invalid')).toThrowError();
+      expect(() => user_fields.delete({})).toThrowError();
+      expect(() => user_fields.delete({ id: 'invalid' })).toThrowError();
+    });
+  });
+
+  describe('reorder user field', () => {
+    it('should process w/ valid input', () => {
+      expect(user_fields.reorder({ data: {} })).toEqual({
+        method: 'PUT',
+        url: `${url}/api/v2/user_fields/reorder.json`,
+        headers,
+        data: {}
+      });
+    });
+
+    it('should throw error w/ invalid input', () => {
+      expect(() => user_fields.reorder()).toThrowError();
+      expect(() => user_fields.reorder('invalid')).toThrowError();
+      expect(() => user_fields.reorder({})).toThrowError();
+      expect(() => user_fields.reorder({ data: 'invalid' })).toThrowError();
+    });
+  });
+
+  describe('list user field options', () => {
+    it('should process w/ valid input', () => {
+      expect(user_fields.listOptions({ field_id: 123 })).toEqual({
+        method: 'GET',
+        url: `${url}/api/v2/user_fields/123/options.json`,
+        headers
+      });
+    });
+
+    it('should throw error w/ invalid input', () => {
+      expect(() => user_fields.listOptions()).toThrowError();
+      expect(() => user_fields.listOptions('invalid')).toThrowError();
+      expect(() => user_fields.listOptions({})).toThrowError();
+      expect(() =>
+        user_fields.listOptions({ field_id: 'invalid' })
+      ).toThrowError();
+    });
+  });
+
+  describe('show a user field option', () => {
+    it('should process w/ valid input', () => {
+      expect(user_fields.showOption({ field_id: 123, id: 456 })).toEqual({
+        method: 'GET',
+        url: `${url}/api/v2/ticket_fields/123/options/456.json`,
+        headers
+      });
+    });
+
+    it('should throw error w/ invalid input', () => {
+      expect(() => user_fields.showOption()).toThrowError();
+      expect(() => user_fields.showOption('invalid')).toThrowError();
+      expect(() => user_fields.showOption({})).toThrowError();
+      expect(() =>
+        user_fields.showOption({ field_id: 'invalid' })
+      ).toThrowError();
+      expect(() =>
+        user_fields.showOption({ field_id: 123, id: 'invalid' })
+      ).toThrowError();
+    });
+  });
+
+  describe('create or update a user field option', () => {
+    it('should process w/ valid input', () => {
+      expect(
+        user_fields.createOrUpdateOption({ field_id: 123, data: {} })
+      ).toEqual({
+        method: 'POST',
+        url: `${url}/api/v2/user_fields/123/options.json`,
+        headers,
+        data: {}
+      });
+    });
+
+    it('should throw error w/ invalid input', () => {
+      expect(() => user_fields.createOrUpdateOption()).toThrowError();
+      expect(() => user_fields.createOrUpdateOption('invalid')).toThrowError();
+      expect(() => user_fields.createOrUpdateOption({})).toThrowError();
+      expect(() =>
+        user_fields.createOrUpdateOption({ field_id: 'invalid' })
+      ).toThrowError();
+      expect(() =>
+        user_fields.createOrUpdateOption({ field_id: 123, data: 'invalid' })
+      ).toThrowError();
+    });
+  });
+
+  describe('delete user field option', () => {
+    it('should process w/ valid input', () => {
+      expect(user_fields.deleteOption({ field_id: 123, id: 456 })).toEqual({
+        method: 'DELETE',
+        url: `${url}/api/v2/user_fields/123/options/456.json`,
+        headers
+      });
+    });
+
+    it('should throw error w/ invalid input', () => {
+      expect(() => user_fields.deleteOption()).toThrowError();
+      expect(() => user_fields.deleteOption('invalid')).toThrowError();
+      expect(() => user_fields.deleteOption({})).toThrowError();
+      expect(() =>
+        user_fields.deleteOption({ field_id: 'invalid' })
+      ).toThrowError();
+      expect(() =>
+        user_fields.deleteOption({ field_id: 123, id: 'invalid' })
+      ).toThrowError();
+    });
+  });
+});