- I am a recent graduate in Computer Science from Ho Chi Minh City Open University, seeking a formal position in the IT field. With over 7 years of experience, my most recent role at DHL Global Forwarding focused on ISM, involving AD DS, server-client architecture, and working in a global setting. Beyond my formal education, I bring hands-on expertise in computer repair and software installation for diverse clients.
- Hardware and Software Skills: Demonstrated expertise in deploying and managing Windows, MacOS, Linux, and computer network hardware/software. Proficient in utilizing ServiceNow for efficient IT service management.
- Programming Skills: Proficient in C++, Python, SQL, and basic web development languages (HTML, CSS, JS). Capable of designing and launching websites. Familiar with ServiceNow scripting for streamlined process automation.
- Office Productivity: Skilled in working with MS Office 365 (user/admin) and leveraging ServiceNow for enhanced productivity and collaboration.
- Soft Skills: Effective leadership abilities with the capability to provide user-friendly guidance. Experienced in utilizing AD DS (Active Directory Domain Services) and SCCM (System Center Configuration Manager) for efficient system administration.
- Languages: Equipped with language proficiency equivalent to IELTS 5.0 in English, enabling comprehension and reading of technical documents. Capable of effective communication in English.
- Other Skills: Quick learner and adaptable to new technologies, particularly in computer operation and software development.