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1 FAQ (Frequently Asked Questions)
2 --------------------------------
3
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4 Q: Why the core codes are licensed as GPL version 2?
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5 A: So that all commercial SMS gateway software are forced to be at
6 least twice better than the Free and Open Source one, playSMS.
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7
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8 Q: Why plugins and API related codes are licensed as LGPL?
9 A: So that you can create your own or modify from others a playSMS
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10 plugins and merge them with your proprietary software comfortably.
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11
12
13 A. LOGIN
14 --------
15 1. How to login for the first time after installation?
16 Answer:
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17 Please read INSTALL, INSTALLATION on Linux, playSMS Web Interface,
18 step 13th.
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19
20 2. What should I do next after I logged in as Administrator?
21 Answer:
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22 Change your default password, add new normal users, setup main
23 configuration, create group and add mobile phone number.
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24
25 3. What should I do for the first time as Normal User?
26 Answer:
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27 Change your default password given by Administrator, create group
28 and add mobile phone number to phonebook.
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29
30
31 B. SEND SMS
32 -----------
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33 1. How to send one SMS from web?
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34 Answer:
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35 Use Send SMS page.
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36
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37 2. How to send broadcast SMS from web?
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38 Answer:
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39 Use Send broadcast SMS page.
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40
41 3. Is there any delivery status reported?
42 Answer:
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43 Yes. Go to Outgoing SMS page.
44 Status "Failed" is for failed attempt.
45 Status "Pending" is for queued SMS (on server).
46 Status "Sent" is for SMS sent (SMS sent to gateway).
47 Status "Delivered" is for SMS delivered to phone.
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48
49 4. Can we delete Outgoing SMS?
50 Answer:
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51 Yes, but its not really deleted, its just permanently hidden from
52 everyone's Outgoing SMS page (including from administrators).
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53
54 5. Can we retrieve deleted Outgoing SMS?
55 Answer:
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56 No, not at the moment.
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57
58 6. If we delete Outgoing SMS, is it affecting SMS transmission?
59 Answer:
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60 No, playSMS will keep trying to send the SMS.
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61
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62 7. How is my sent SMS looks like at the recipient mobile phones?
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63 Answer:
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64 If you set the SMS footer in your Preferences, than the SMS footer
65 will be added to the end of your SMS, this is useful when using
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66 gateway module with no ability to set SMS sender ID.
67 Gateway module which have the ability to set SMS sender ID will
68 set SMS sender ID to the SMS.
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69
70
71 C. RECEIVE SMS
72 --------------
73 1. Can I receive SMS?
74 Answer:
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75 Yes, your incoming SMS are stored on your Inbox. Current version
76 have new feature to forward incoming SMS to your email and to your
77 mobile phone.
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78
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79 2. How do I receive SMS?
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80 Answer:
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81 Tell people to send SMS to your playSMS number with format:
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82 PV [your_username] [their message]
83 or this format (since playSMS 0.9.5.2):
84 @[your username] [their message]
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85 eg:
86 PV devteam your application works!
87 pv devteam i want to help you developing this application :)
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88 @devteam your application rocks!
89 @devteam I want to help but dunno wht todo, any idea?
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90 @admin bro, please set me as admin too !!
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91
92 3. Can I forward SMS from my mobile phone to my group?
93 Answer:
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94 When you create a group you will be asked for a Group Code, Use
95 that Group Code as parameter to forward SMS to group.
96 Using special keyword BC you may forward SMS to your group:
97 BC [group code] [your message]
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98 eg:
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99 BC DEV thx for joining our crussade :)
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100 bc DEV dont forget to read function.php
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101 Bc DEV testing only, sending this SMS to group code DEV
102 Note: playSMS will use Mobile number sets in user Preferences to
103 authenticate keyword BC
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104
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105 4. What happened to the received/incoming SMS without keyword PV
106 or keyword with @ sign ?
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107 Answer:
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108 They will only be shown in All Incoming SMS menu as an 'unhandled'
109 SMS where only admin users have access to them.
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110
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111
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112 D. WEBSERVICES
113 --------------
114 1. Can I use my own application or 3rd party application to send SMS
115 using playSMS?
116 Answer:
117 Yes, more information how to use this feature can be read in
118 docs/WEBSERVICES
119
120 2. Can I retrieve delivery status remotely so I can process it from
121 other application?
122 Answer:
123 Yes, delivery statuses are retrieved in CSV or XML format, more
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124 information about this feature can be read in docs/WEBSERVICES
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125
126
127 E. SMS BOARD
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128 ------------
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129 1. What is SMS board?
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130 Answer:
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131 Administrator can add new SMS board with keyword other than PV and
132 BC. Incoming SMS with the specified keyword will be handled by SMS
133 board and be forwarded to a unique web page served by playSMS.
134 Incoming SMS will also be forwarded to an email specified in each
135 SMS board keywords.
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136
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137 2. If I add SMS board, howto access web page for a keyword?
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138 Answer:
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139 For example you've added SMS board with keyword INFO. The web page
140 for keyword INFO (referred as SMS board INFO) would be accessable
141 through this url:
142 http://playsms/index.php?app=webservices&ta=sms_board&keyword=INFO
143 Other parameter you can use to refine the display:
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144 line : show x line number of rows
145 bodybgcolor : set body background color
146 oddbgcolor : set odd row backround color
147 evenbgcolor : set even row backround color
148 eg:
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149 http://playsms/index.php?app=webservices&ta=sms_board&keyword=INFO&line=15
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150
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151 3. Can I retrieve incoming SMS for that a keyword in XML format?
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152 Answer:
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153 Yes, incoming SMS will be formatted in RSS 0.91, and accessible
154 trough this url:
155 http://playsms/index.php?app=webservices&ta=sms_board&keyword=INFO&type=xml
156 Other parameter you can use to refine the XML output:
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157 line : show x line number of rows in xml file
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158 eg:
159 http://playsms/index.php?app=webservices&ta=sms_board&keyword=INFO&type=xml&line=15
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160
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161 4. How to put that web page on my main website?
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162 Answer:
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163 Use IFRAME html tag. Customize your IFRAME to match your main
164 website look and feel.
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165 eg:
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166 <IFRAME src="http://playsms/index.php?app=webservices&ta=sms_board&keyword=INFO">
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167 </IFRAME>
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168 Note: other solution may be available.
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169
170
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171 F. SMS COMMAND
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172 --------------
173 1. Can I command server todo something?
174 Answer:
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175 Yes. Login as admin user and configure SMS command feature.
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176
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177 2. How to setup SMS command?
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178 Answer:
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179 Add new SMS command and associate a command that will be executed
180 on incoming SMS that matched your keyword.
181 On incoming SMS, playSMS will pass variables to the command.
182 They are:
183 {SMSDATETIME} replaced by incoming SMS date/time
184 {SMSSENDER} replaced by sender mobile phone number
185 {COMMANDKEYWORD} replaced by incoming SMS keyword
186 {COMMANDPARAM} replaced by incoming SMS parameter
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187
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188 3. How to utilized a defined SMS command?
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189 Answer:
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190 Send SMS to your playSMS with format:
191 [COMMAND KEYWORD] [COMMAND PARAM]
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192 eg:
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193 reg email devteam@playsms.org
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194 retr pop3 pop3.ngoprek.org devteam mypwd
195 uptime
196
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197 4. What commands are available from SMS command?
198 Answer:
199 Any commands are available to be executed from SMS command.
200
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201
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202 G. SMS CUSTOM
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203 -------------
204 1. What is SMS custom?
205 Answer:
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206 SMS custom is used to process incoming SMS by passing the SMS
207 information to another application in other server using HTTP.
208 [sender] --GSM-- [playSMS] --IP-- [other host processing SMS]
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209
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210 2. How to setup SMS custom?
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211 Answer:
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212 Add new SMS custom from menu, and then set custom URL of the host
213 handling SMS.
214 On incoming SMS, playSMS will pass variables to the URL.
215 They are:
216 {SMSDATETIME} replaced by SMS incoming date/time
217 {SMSSENDER} replaced by sender mobile phones number
218 {CUSTOMKEYWORD} replaced by custom keyword
219 {CUSTOMPARAM} replaced by custom parameter
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220
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221 3. How to utilized a defined SMS custom?
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222 Answer:
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223 Send SMS to your playSMS with format:
224 [CUSTOM KEYWORD] [CUSTOM PARAM]
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225 eg:
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226 reg email devteam@playsms.org
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227 retr pop3 pop3.ngoprek.org devteam mypwd
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228 uptime
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229
230
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231 H. SMS POLL
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232 -----------
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233 1. How to use SMS poll system?
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234 Answer:
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235 Add new poll or list/edit/delete it. Write down poll keyword and
236 each choice keyword you have defined.
237 Tell voters to send SMS to playSMS SMS gateway mobile number with
238 format:
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239 [POLL KEYWORD] [CHOICE KEYWORD]
240 eg:
241 food chicken
242 pres 3
243
244 2. Howto show results of SMS poll in other website?
245 Answer:
246 For example polling with keyword PRES
247 Webpage for poll named PRES would be accessable trough this url:
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248 http://your_playsms_web_domain/index.php?app=webservices&ta=sms_poll&keyword=PRES
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249 Other parameter you can use:
250 bodybgcolor : set body background color
251 refresh=yes : check latest incoming sms and refresh webpage output
252 Use IFRAME html tag.
253 eg:
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254 <IFRAME src="http://your_playsms_web_domain/index.php?app=webservices&ta=sms_poll&keyword=PRES">
255 </IFRAME>
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256
257
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258 I. SMS QUIZ
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259 -----------
260 1. What is SMS quiz system?
261 Answer:
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262 Administrator can add quiz keywords, questions and answers, and
263 define message reply for participants.
264 Once a participant send message with quiz keyword and quiz answer
265 keyword, system will reply with a message to tell participant
266 whether the answer is correct or incorrect.
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267
268 2. Howto use SMS quiz system?
269 Answer:
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270 Add new quiz or list/edit/delete it. Write down quiz keyword, quiz
271 question, quiz answer and message to participants for correct and
272 incorrect message.
273 Tell participants to send SMS to playSMS mobile number with
274 format:
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275 [QUIZ KEYWORD] [ANSWER KEYWORD]
276 eg:
277 soccer germany
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278
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279
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280 J. SMS SUBSCRIBE
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281 ----------------
282 1. What is SMS subscribe system?
283 Answer:
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284 Administrator can add SMS keyword which people can subscribe to.
285 Once a number subscribed, administrator can send message to all
286 subscribed number at once.
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287
288 2. Howto use SMS subscribe system?
289 Answer:
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290 Add new subscribe or list/edit/delete it. Write down subscribe
291 keyword, subscribe message, and unsubscribe message.
292 When a number has subscribed the system will automatically send
293 a subscribe message, and when a number has unsubscribe the system
294 will automatically send an unsubscribe message.
295 Add message to each subscribe keyword, this message will be sent
296 to all subscribed number.
297 Tell people to send SMS to playSMS SMS gateway mobile number with
298 format:
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299 [SUBSCRIBE KEYWORD] [INSTRUCTION]
300 eg:
301 PLAYSMS REG
302 PLAYSMS UNREG
303 theclub REG
304 theclub off
305
306
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307 K. SMS AUTOSEND
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308 ---------------
309 1. What is SMS autosend system?
310 Answer:
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311 Administrator can add messages which will automatically be sent to
312 defined number at defined date and time. This feature supports
313 multiple date and time which means that the message will
314 automatically sent at these date and time you have defined.
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315
316 2. Howto use SMS subscribe system?
317 Answer:
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318 Add new autosend message or list/edit/delete it. Write down the
319 message, destination number, define your date and time with format
320 "YYYY-mm-dd hh:mm:ss".
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321
322
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323 L. GATEWAY MODULE
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324 -----------------
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325 1. I've heard that from version 0.5 playSMS support any gateway other
326 than gnokii. Is this true?
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327 Answer:
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328 Yes. From version 0.5 you can write a gateway module and place on
329 $apps_path[plug]/gateway to load it.
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330
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331 2. So if I don't have GSM modem or nokia 5110, say I have access to
332 an SMSC or Internet SMS Gateway like http://www.clickatell.com can
333 I use playSMS?
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334 Answer:
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335 Yes. Use gateway module kannel for connecting directly to an SMSC
336 or use gateway module clickatell and uplink for connecting to
337 other sms gateway/server such as Clickatell or another playSMS.
338 Please see $apps_path[plug]/gateway/clickatell/ for Clickatell and
339 $apps_path[plug]/gateway/uplink/ for Uplink.
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340
341 3. Is kannel (http://kannel.org) supported by playSMS?
342 Answer:
343 Yes, starting version 0.6
344 Please see $apps_path[plug]/gateway/kannel/
345
346 4. How can I configure each gateway module?
347 Answer:
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348 Starting from version 0.8 a web based control panel for gateway
349 modules configurations is available for Administrator.
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350
351 5. How can I setup which gateway module active?
352 Answer:
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353 Login as Administrator and activate the chosen gateway by clicking
354 "Activate" menu on each gateway module configuration.
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355
356 6. Can I build my own gateway module ?
357 Answer:
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358 Yes.
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359
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360
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361 M. SMS RATE AND CREDIT
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362 ----------------------
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363 1. What is Manage SMS rate menu in Administration drop-down menu?
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364 Answer:
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365 It is where administrator can set rate by prefix.
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366
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367 2. What is term 'rate' means?
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368 Answer:
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369 Rate is credit value per SMS sent.
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370
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371 3. What is term 'credit' means?
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372 Answer:
373 Credit is money value equivalent a user have on their balance
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374
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375 4. What if user send SMS to destination that is not configured in
376 Manage SMS rate?
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377 Answer:
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378 Default SMS rate in Main configuration menu will be used instead.
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379
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380 5. How to change credit per user ?
381 Answer:
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382 Go to Manage user menu in Administration drop-down menu and edit
383 each user.
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384
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385 6. What kind of SMS being rated ?
386 Answer:
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387 Only sent SMS.
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388
389
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390 N. CONTACT
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391 ----------
b481e11 @antonraharja update CHANGELOG and FAQ
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392 1. Is there any place where I can discuss playSMS matters?
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393 Answer:
b481e11 @antonraharja update CHANGELOG and FAQ
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394 Yes. playSMS mailing list. It is intended for general users but
395 focus on developers. Please join the group by sending empty email
396 to playsms-devel-subscribe@yahoogroups.com
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397
e178c71 doc update before release 0.9.5.1
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398 2. What is the official website for playSMS?
399 Answer:
400 http://www.playsms.org
401
b481e11 @antonraharja update CHANGELOG and FAQ
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402 3. Should I tell you guys when I install playSMS on my site?
403 Answer:
404 Please send email to the mailing list.
405
406 4. If I have wishes, what should I do?
407 Answer:
408 If its about playSMS, please visit http://playsms.org/support
409 If its about your life, you have to stay on your path, be brave
410 and never give up!
411
412 5. If I found bugs and/or security holes, what should I do?
413 Answer:
414 Please visit http://playsms.org/support
415
e178c71 doc update before release 0.9.5.1
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416
417 --
418 Anton Raharja
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