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Keka 1.1.8 crashes on startup (VirtualBox Virtual Machine) #347
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Try this one: #314 (comment) Also removing and re-dowloading Keka again may help. Let me know if it helps :) |
It didn't -- it still crashes the same way. Please note that Keka had not been installed on this system before, so it's a fresh installation, and the settings are default. |
Digging more on the log, it seems it's the web version. @automatedbugreportingfacility please try an earlier version (you can get any here) and update from there with the bundled auto-update system. It seems like Keka is checking for some bookmarks (file access), it's strange it crashing there if it is a fresh install that never has been used. Let me know if using an earlier version helps! |
I started going backwards, with each version between 1.1.7 and 1.1.5 RC2 producing the same result, until I reached 1.1.5 RC1, which showed the file access permission prompt. I gave the permission, but then it crashed with:
Then I loaded 1.1.1, which shows the UI, updated it to 1.1.8, and the same crash occurs as in the initial report. |
Are there any peculiarities about your MacOS install? What language are you using? |
It's installed within a VM running in VirtualBox 6.0. Language is English (US). |
Thanks @gingerbeardman for the tip! @automatedbugreportingfacility I'll make a VM to test that one. Is the host a non-Mac system? |
Yes, it is: Windows 10 64-bit (1809). |
You followed any guide to create that VM? |
Yes, but it was quite a while ago, so I don't remember which one exactly. Could be this one. In particular, you need to run some command line instructions before booting, they're listed in the linked tutorial. Btw, if you have some idea about the root cause of the crash, but need more data to investigate, then I could run a test version with the required logging and send you the output. |
Thanks @automatedbugreportingfacility! I really don't have any clue what the problem is here. The crash just makes no sense, so at this point replicating the issue will be the best way to understand it. I'll keep you updated. |
@automatedbugreportingfacility you can still run Keka with extended verbosity and take a look at the Console.app while you run it. |
By the way, try this RC, is the latest version of Keka not sandboxed. Maybe this one works: |
There are sandbox violations in the log:
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That sandbox violation is ok, should not be a crash reason. Tried to install macOS on VB but had no luck. Will try later today. |
I'm gonna try the VB installation again now. Had no luck last time. |
The VMWare image in the guide you posted is very unstable. I'll try to create a VM from scratch again. |
@automatedbugreportingfacility had to lower the CPU count on the machines, but they work (the VMWare and the scratch one) ok now and no problems with Keka... Note my host is macOS, not Windows. |
@automatedbugreportingfacility Can you test it in another computer/VM? |
I have an urgent project to finish right now, will re-check on Tuesday-Wednesday. |
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions. |
Coming from a fresh installation. Log below:
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