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[BUG] Context menu not working under Box/iCloud folder #913

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Description

@soliujing

What is the issue?
Context menu not working under Box folder after it using Apple's File Provider APIs.
It does not work under iCloud folder as well.

Possible root cause:
Backend file path for box has been changed from "external drive" to "cloud folder (similar to iCloud files)"

How does one reproduce the issue?
After Box mirgrated with new file API, it persists all the time.
https://support.box.com/hc/en-us/articles/4404386710419

Screenshots
Snip_20210901_165804
Snip_20210901_171028

Debug information (Logs, OS, Hardware, Version, etc.)
macOS: 12.0 Beta (21A5506j)
Box: Version 2.23.422
Folder: ~/Library/CloudStorage/Box-Box/2021_xxxx/
iCloud folder: ~/Library/Mobile Documents/com~apple~CloudDocs/Downloads/

Activity

  1. aonez commented on Sep 6, 2021

    @aonez
    Owner

    Hi @soliujing! Try adding the full Home Folder in the Finder Extension list, like that:

    Screen Shot 2021-09-06 at 11 57 12

    I should check why this is happening with some folders.

  2. added this to the Look at milestone on Sep 6, 2021
  3. soliujing commented on Sep 7, 2021

    @soliujing
    Author

    nope :) it didn't work even after I have enabled for both "home" folder & exactly "iCloud path"

  4. aonez commented on Sep 11, 2021

    @aonez
    Owner

    @soliujing I'm testing this one, no issue but on Big Sur:

    Screen Shot 2021-09-11 at 11 59 26

    The Box folder seems to be created on the user path /Users/User/Box

    I'll try later in the Monterey beta. Using Box Drive 2.23.426, had to enable system extensions to use it.

  5. aonez commented on Sep 11, 2021

    @aonez
    Owner

    Now I've reproduced the issue with the Box Drive beta for Monterey. Will need to investigate further.

    You can still use the services:

    Screenshot 2021-09-11 at 13 22 26

  6. soliujing commented on Sep 12, 2021

    @soliujing
    Author

    Sure, thanks @aonez
    The "service" is what I am using now.

  7. modified the milestones: Look at, macOS-1.3.5 on Oct 6, 2023
  8. aonez commented on Oct 6, 2023

    @aonez
    Owner

    This will be workaround with the introduction of a toolbar item in the Finder in the upcoming version 1.3.5, expected for the next Tuesday. Hopefully it'll be helpful for you.

    #1327 (comment)

    Closing in favor of #1327. Thanks again for your feedback an patience @soliujing 🙌🏼

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