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Moved the information on regaining access to an account to infra.a.o/account-mgmt.html and left a link to it on this page.
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cottage14 committed Dec 8, 2021
1 parent 0fb7c43 commit c13c1d98f2e9563b65b063559936d527d028189f
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@@ -80,34 +80,7 @@ Note that the new PMC chair is still responsible for using Whimsy as appropriate

<h2 id="regain-account">Regaining access to a committer account<a class="headerlink" href="#regain-account" title="Permanent link">&para;</a></h2>

If you forgot your password, try...

1. to reset it at <a href="" target="_blank"></a>. That will email
your address (which forwards to your non-apache email account) a short-lived password reset link. The link may be encrypted to <a href="" target="_blank">your PGP key</a>.
1. decrypting the e-mail - one way to do this is to sve the e-mail contents as a text file, e.g. `password.txt`. Open a shell command window, and run the following command:

gpg -d password.txt</code>

This should decrypt the file and display the output in the window.

3. If you have lost access to your registered email address, file an additional ICLA with Secretary. Follow the directions for <a href="" target="_blank">submitting an ICLA</a>. Include your current Apache ID and mention in your cover email that you are requesting a change to your email address.

4. If that didn't work, email root@. In your email, mention the following information:

- Your username.
- The fact that you have tried a self-service password reset, and why it didn't work. (Was the mail received? Did you decrypt it successfully?)
- Why you need to regain access to your Apache account --- e.g., if it is to work on a <a href="" target="_blank">foundation project</a>, name that project; or if you are a <a href="" target="_blank">foundation member</a>, state that.
- Whether you have SSH access to <code></code> or to a PMC jail/zone/VM via public-key authentication<
- Whether you ever set up OPIE on any `*` box. (This is only applicable to people who had root permissions on PMC VMs.)
- Whether you have access to the private part of a PGP key associated with your Apache account.
- Whether the contact information on your ICLA is valid.
- For (<a href="" target="_blank">ASF Members</a> only, whether the contact information in your `members.txt` entry is valid.
- Whether you are able to send a new ICLA, with the same signature as your original one, which specifies new contact information.
- Whether there is any other way in which we (infra) might satisfy ourselves that you are the legitimate owner of that account.

**Note**: please do not ask other ASF committers or Members to email root@ to vouch for you.
Guidance is available at <a href="">ASF account management</a>.

<h2 id="requesting-action">Other Requests<a class="headerlink" href="#requesting-action" title="Permanent link">&para;</a></h2>

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