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HP Laser printer hangs on cancel job #2954

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michaelrsweet opened this Issue Sep 25, 2008 · 1 comment

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michaelrsweet commented Sep 25, 2008

Version: 1.3.7
CUPS.org User: pshahmumbai

Whenever I cancel a job, my printer wont print after that. Its really strange. I tried everything (lprm, purge the queue, restart printer, restart machine, restart cups) but the printer goes in some sort of hang stage even though there are no jobs. There are two lights on the printer (one green and other red). The red light keeps blinking for sometime indicating there is some sort of problem even after restarting the printer.

Normally printer goes two cycles when started. Whenever there is the problem with printing as above, it will also skips the second cycle.

After fews days it starts working again !

This happens only under Linux and not windows. I am using Ubuntu Hardy release.

Here is the kernel log when the problem starts

Sep 25 21:26:13 linuxdesktop kernel: [ 585.102756] PPP BSD Compression module registered
Sep 25 21:26:48 linuxdesktop kernel: [ 620.309291] usb 1-2: new full speed USB device using ohci_hcd and address 8
Sep 25 21:26:48 linuxdesktop kernel: [ 620.532996] usb 1-2: configuration #1 chosen from 1 choice
Sep 25 21:26:48 linuxdesktop kernel: [ 620.542922] usblp0: USB Bidirectional printer dev 8 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17
Sep 25 21:26:55 linuxdesktop kernel: [ 627.043757] usb 1-2: usbfs: USBDEVFS_CONTROL failed cmd python rqt 128 rq 6 len 255 ret -110
Sep 25 21:27:00 linuxdesktop kernel: [ 632.039800] usb 1-2: usbfs: USBDEVFS_CONTROL failed cmd python rqt 128 rq 6 len 255 ret -110
Sep 25 21:27:18 linuxdesktop kernel: [ 650.392201] usb 1-2: USB disconnect, address 8
Sep 25 21:27:18 linuxdesktop kernel: [ 650.393206] usblp0: nonzero read bulk status received: -62
Sep 25 21:27:18 linuxdesktop kernel: [ 650.393214] usblp0: nonzero write bulk status received: -108
Sep 25 21:27:18 linuxdesktop kernel: [ 650.395323] usblp0: removed

Here is the log when it is working fine

Sep 25 15:12:51 linuxdesktop kernel: [ 102.010742] PPP BSD Compression module registered
Sep 25 15:44:32 linuxdesktop kernel: [ 2007.777765] audit(1222337672.428:6): type=1503 operation="inode_permission" requested_mask="r::" denied_mask="r::" name="/etc/ppp/resolv.conf" pid=4943 profile="/usr/sbin/cupsd" namespace="default"
Sep 25 16:18:43 linuxdesktop kernel: [ 4056.989541] usb 1-2: new full speed USB device using ohci_hcd and address 2
Sep 25 16:18:43 linuxdesktop kernel: [ 4057.213226] usb 1-2: configuration #1 chosen from 1 choice
Sep 25 16:18:44 linuxdesktop kernel: [ 4058.560315] usblp0: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17
Sep 25 16:18:44 linuxdesktop kernel: [ 4058.560803] usbcore: registered new interface driver usblp
Sep 25 16:18:54 linuxdesktop kernel: [ 4068.144841] usb 1-2: usbfs: USBDEVFS_CONTROL failed cmd python rqt 128 rq 6 len 255 ret -110
Sep 25 16:18:59 linuxdesktop kernel: [ 4073.139881] usb 1-2: usbfs: USBDEVFS_CONTROL failed cmd python rqt 128 rq 6 len 255 ret -110
Sep 25 16:19:53 linuxdesktop kernel: [ 4127.365105] audit(1222339793.827:7): type=1503 operation="inode_permission" requested_mask="::rw" denied_mask="::rw" name="/dev/tty" pid=6492 profile="/usr/sbin/cupsd" namespace="default"
Sep 25 16:19:56 linuxdesktop kernel: [ 4130.111513] usb 1-2: usbfs: USBDEVFS_CONTROL failed cmd hp rqt 128 rq 6 len 255 ret -110
Sep 25 16:20:02 linuxdesktop kernel: [ 4136.522574] usb 1-2: usbfs: USBDEVFS_CONTROL failed cmd hpijs rqt 128 rq 6 len 255 ret -110
Sep 25 16:20:31 linuxdesktop kernel: [ 4165.185638] usb 1-2: usbfs: USBDEVFS_CONTROL failed cmd hp rqt 128 rq 6 len 255 ret -110
Sep 25 16:20:52 linuxdesktop kernel: [ 4186.343417] usb 1-2: USB disconnect, address 2
Sep 25 16:20:53 linuxdesktop kernel: [ 4186.343621] usblp0: removed

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michaelrsweet commented Sep 26, 2008

CUPS.org User: mike

This is a Linux kernel issue, not a CUPS issue...

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