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CUPS 1.3.9 lpq fails against 1.4.4 server #3619

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michaelrsweet opened this issue Jul 15, 2010 · 5 comments
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CUPS 1.3.9 lpq fails against 1.4.4 server #3619

michaelrsweet opened this issue Jul 15, 2010 · 5 comments
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@michaelrsweet
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@michaelrsweet michaelrsweet commented Jul 15, 2010

Version: 1.3.9
CUPS.org User: debathena

Our server environment is running CUPS 1.4.4. We have to support both 1.3.x clients (specifically, 1.3.9 on Ubuntu 9.04), and 1.4.x clients (specifically, 1.4.3 on Ubuntu 10.04).

From a CUPS 1.4.3 client:

epiphany-toilet:~> lpq -h get-print.mit.edu -P sanda
sanda is ready and printing
Rank Owner Job File(s) Total Size
active medobor 430343 medobor_251983 508191744 bytes
1st aftasis 430396 aftasiss_251989 492544 bytes
2nd aftasis 430404 aftasiss_251882 12638208 bytes
3rd mugisha 430440 SAPweb Self Service: Time: Time 142336 bytes
4th mugisha 430441 SAPweb Self Service: Time: Time 122880 bytes
5th mugisha 430446 SAPweb Self Service: Time: Time 139264 bytes
6th stelpan 430450 Skit - �γγ�α�α Google 153600 bytes

From a CUPS 1.3.9 client
jdreed@infinite-loop:$ lpq -h get-print.mit.edu -P sanda
sanda is ready and printing
no entries
jdreed@infinite-loop:
$

However, using lpstat on the 1.3.9 client, the jobs are displayed just fine:
jdreed@infinite-loop:~$ lpstat -h get-print.mit.edu sanda
sanda-430343 medobor 508191744 Thu 15 Jul 2010 03:36:03 PM EDT
sanda-430396 aftasiss 492544 Thu 15 Jul 2010 04:20:36 PM EDT
sanda-430404 aftasiss 12638208 Thu 15 Jul 2010 04:22:28 PM EDT
sanda-430440 mugisha 142336 Thu 15 Jul 2010 04:34:29 PM EDT
sanda-430441 mugisha 122880 Thu 15 Jul 2010 04:34:44 PM EDT
sanda-430446 mugisha 139264 Thu 15 Jul 2010 04:37:04 PM EDT
sanda-430450 stelpant 153600 Thu 15 Jul 2010 04:38:42 PM EDT

@michaelrsweet
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@michaelrsweet michaelrsweet commented Jul 15, 2010

CUPS.org User: mike

Please re-test with CUPS 1.3.11. I suspect this is a dupe of STR #3117.

@michaelrsweet
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@michaelrsweet michaelrsweet commented Aug 8, 2010

CUPS.org User: debathena

Hi Mike,

Thanks for looking into this. I just rebuilt Ubuntu's 1.3.9 package (from Jaunty) with the patch for STR #3117, and we still have the same error. I also compiled stock 1.3.11 (without any Ubuntu patches), and again, the same behavior: berkeley/lpq prints that the printer is "ready and printing" but lists no jobs.

I'm a little confused by the patch, admittedly -- it seems to only talk about localhost, and our use case is when talking to a remote server running 1.4 with $CUPS_SERVER or -h set.

Geoffrey Thomas
MIT Debathena project

@michaelrsweet
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@michaelrsweet michaelrsweet commented Feb 21, 2011

CUPS.org User: mike

Geoffrey,

I know it has been a while, but if you can still reproduce this please send me a debug error_log file from the server so I can see what is going wrong.

Thanks!

@michaelrsweet
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@michaelrsweet michaelrsweet commented Feb 21, 2011

CUPS.org User: mike

and just so it is clear, I am unable to reproduce your problem going from 1.3.11 to 1.4.6 or current 1.5svn...

@michaelrsweet
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@michaelrsweet michaelrsweet commented Mar 10, 2011

CUPS.org User: mike

This STR has not been updated by the submitter for two or more weeks and has been closed as required by the CUPS Configuration Management Plan. If the issue still requires resolution, please re-submit a new STR.

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