diff --git a/content/Arduino Cloud/General Cloud/About-the-Create-Agent-on-macOS-Ventura.md b/content/Arduino Cloud/General Cloud/About-the-Create-Agent-on-macOS-Ventura.md new file mode 100644 index 00000000..2c8022cb --- /dev/null +++ b/content/Arduino Cloud/General Cloud/About-the-Create-Agent-on-macOS-Ventura.md @@ -0,0 +1,49 @@ +--- +title: "About the Create Agent on macOS Ventura" +--- + +Currently, you may experience some issues running or installing the Arduino Create Agent on macOS Ventura. + +--- + +## "ArduinoCreateAgent.app" is damaged and can't be opened + +When opening Arduino Create Agent you may get this error: + +``` +"ArduinoCreateAgent.app" is damaged and can't be opened. +You should move it to the bin. +This file was downloaded at an unknown date. +``` + +Follow these steps: + +1. Open the Create Agent folder in Finder. By default it is located within your user folder, under `~/Applications/ArduinoCreateAgent`, and **not** in the main Application folder. + +2. Right-click on ArduinoCreateAgent.app and select Open. + +3. Force open the application by clicking **Open**. + + ![Force opening the application.](img/create-agent-macOS-ventura-force-open.png) + +--- + +## Error changing permissions + +When running the installer, you may get an error like this: + +``` +Error changing permissions to 040755 in +``` + +Follow these steps: + +1. Open System Settings from the Dock or select _Apple menu > System Settings_ in the menu bar. + +2. Open _Privacy & Security > App Management_. + +3. Allow app management for the installer application. + +If the installer is not in the list, click the **+** button and add it. + +![Allowing app management in System Settings.](img/create-agent-macOS-ventura-installer-permissions.png) diff --git a/content/Arduino Cloud/General Cloud/img/create-agent-macOS-ventura-force-open.png b/content/Arduino Cloud/General Cloud/img/create-agent-macOS-ventura-force-open.png new file mode 100644 index 00000000..a6f3b658 Binary files /dev/null and b/content/Arduino Cloud/General Cloud/img/create-agent-macOS-ventura-force-open.png differ diff --git a/content/Arduino Cloud/General Cloud/img/create-agent-macOS-ventura-installer-permissions.png b/content/Arduino Cloud/General Cloud/img/create-agent-macOS-ventura-installer-permissions.png new file mode 100644 index 00000000..08c70972 Binary files /dev/null and b/content/Arduino Cloud/General Cloud/img/create-agent-macOS-ventura-installer-permissions.png differ