Hello! Thank you for contacting us today. How can I help you?
you got my name wrong, dude
Oh I'm sorry. Can I get your Account ID please?
Alessandro Phoenix ap276852@email.com ap276852
Is that the incorrect spelling or the correct spelling? Can I get your Account ID please?
I don't have an ID, and that is the correct spelling
Alright can I get your zip code also please?
you double L'd me 83537
Alright so it should be Alessandro Phoenix with only one L. Correct?
absolutely, family name great great grandfather's
Okay perfect. I have that all updated in the account. I apologize for that. Is there anything else I can help you with today?
it happens, all good.  thanks
Thank you and have a great day!