Hello, thank you for contacting us today. How can I help you?
Hi, I'm trying to find a pair of boots on your website but my searches keep turning up random results When I try searching boots I get housewares instead
That's pretty odd. Lets see if we can try some troubleshooting to get the problem fixed. Could you first try logging in and out to see if that fixes anything?
Okay, give me a minute Just tried that
any luck?
It doesn't look like it
Alright, another problem that may be happening is some corrupted cookie data so lets try clearing your cookies to see if that helps
Okay I'll try it
On your broser there should be a more details button. You'll find that option there.
Oh I think that worked
Awesome. I'm glad we were able to figure it out! Was there anything else I could help you with today?
No, that's all Thank you
Thank you for shopping with us, have a great day!