Hello, how may i help you today?
Hello, I would like to check the status of my order as the payment method seems to be wrong
i see, yo uwish to check the status of payment on your order because you believe it to be wrong, i can help with that today first i need your full name to pull up your account i also need your account id
Joyce Wu
and order id

thank you in order to pull up the shipment i now need the account and order id
YIZCKUVTA3,  2879402151
thank you, and what is the current shipping status?
In transit
we can change the payment method immidiately
Great
what would you like the new method to be?
Debit card please
ok, i have updated your order to be paid with the debit card on file, is there anything else i can assist with today?
That is all thank you very much
Thanks, have a good one!