Welcome to AcmeBrands. How may I help?
Hi.  My name is Alessandro Phoenix.  My Order ID is 3939110147.  I would like to return these Michael Kors boots for $54.
OK. I can help. What was the retur reason? return
They were the wrong size.
OK.

Thanks. I have pulled up your account I need your username email address and order ID
My username is aphoenix028, email is aphoenix028@email.com.  I already gave you teh Order ID.
Sorry. You did. Thanks for the info, I have validated your purchase. What is your member level?
gold
Thanks for being a valued gold member. You have unlimited returns. Let me process that.

I need your full address for a shipping label
7316 Circle Drive, San Mateo, NY 75061
By Mail, In Store, Or Drop off return?
mail
Thanks. Your order has been updated. Anything else?