Thank you for contacting AcmeBrands. How can I help today?
Hello. I recently bought boots but returned them because they were way too small. I asked for a refund. I would like to know the status of the refund. Could you check that for me?
Have you received a bill or statement yet, or are you just looking for a general update on the status of your refund?
I am just looking for a general update on the status of my refund. I would like to get the status and payment method.
Sure, can I have your full name or account ID please?
Alessandro Phoenix. I don't have the account ID.
And do you have your username, email address, and order ID?
Order ID: 5508118157, Email Address: aphoenix693@email.com; username aphoenix693
I see that your refund is showing that it is in progress.  It looks like the payment method was online, so that is how your refund will be processed.
It will be through PayPal?
Yes. Is there anything else that I can help with?
No, that is all. Thank you.
Thank you, have a great day!