So today I had a very frustrating experience
What seems to be the problem?
And I would like to have my concerns addressed ASAP I checked my order today and I saw that you have added an extra fee of $27 to my order. This is very odd. I have never seen this from you before. I would like this explained to me right away
Okay, can I have your full name?
Alessandro Phoenix I really would like to know the status of my order
And your account and order ID's?
Because I don't understand this extra fee 6XSMK66OY3 1202495013
Let me check the system to see what's up.
All right It's quite the puzzle
Can I ask your membership level?
I am a Silver
And how much is it you feel you've been overcharged?
As I said before, $27 That was the extra fee
I have to be 100% sure, sorry.

Okay the fee has been removed.
Oh good
Is there anything else I can do for you today?
Do you know why it was added? I am merely curious about this oddity
Honestly, it just seemed to be a system error. I can't really guess as to what happened.
Hmmm Well the world is a very mysterious place sometimes That is all I needed. Thank you for fixing this issue
Well then have a nice day!`