Hi! How can I help you today?
Hi, I wanted to know what the status of my refund is because if it's not too late, I want to add something to it.
I see. One moment please
Okay
What is your full name or account ID?
Sanya Afzal
Great, now i need your username, email address, and order ID please.
sanyaa18 My email is sanyaa18@email.com And my order ID is 5734836583
Your refund has not yet started.
Okay. So does that mean I can add something to it?
You're refund has also been initiated online I will confirm this, one moment please
Sure
Alright, good news! You can update the order.
Oh good!
What is the item you want to return?
I want to return a Calvin Klein shirt.
How much was the shirt?
It was $49
You're all set!
Awesome, thanks!
Is there anything else I can do for you today?
No, that's all.
Great, have a good day!
You too!
I appreciate it.