Hello
Hello, thank you for contacting us today. How may I help you?
Is there a shipping issue because I feel the cost of shipping is too high
I'm sorry the shipping cost seems to be a bit too high let me look into it for you. Can I please have your Full name or Account ID?
sure Name: Sanya Afzal Account ID: 3M6JVMRTLJ
Thank you, I was able to pull up your account. This is the standard shipping cost so would you like to cancel your order?
I see no don't cancel the order i just wanted to see why the shipping cost was so high but i guess it's just the typical thank you
Was there a specific action your would like to pursue in light of cancelling? Such as downgrading or seeing if we can offer a credit?
a credit
Alright, could you provide me with your Username, Email Address and Order ID please?
Username: safzal98 Email Address: safzal98@email.com Order ID: 1783049237
Alright I was able to validate the purchase. Could you tell me the shipping status?
Out for Delivery
Alright, since the order is out for delivery I'll be oble to go ahead and give you credit back for the shipping.
thank you
Was there anything else I could help you with?
nothing else thank you
Thank you and have a great day!