Hello! How may I help you?
Hi! I had placed an order for a Tommy Hilfiger jacket and I realized that I had ordered the wrong item I was hoping you could help me change the order
Ah. Yes Of course. Please hold.
Sure
May I have your full name and account id please?
Alessandro Phoenix
Thank you Is your item delivered yet?
No It says In transit
Thank you May i have your username, email address, and order ID please?
Username: aphoenix046  aphoenix046@email.com Order ID: 2505540551
Thank you You want to change your order correct?
Yes please
What item were you wanting to order?
Guess boots
Your order has been changed. Anything else I can do for you?
That is all. Thank you for your help
Have a great day.