Welcome to AcmeBrands. How may I help?
Hi! I was checking my billing statement and realized that the charge on my billing statement has not been reversed even though I have completed the return.
OK. Let me look into that.
Thank you
May I have your full name or account ID
David Williams
Thanks

I have pulled up your account

How much credit is missing?
$84
OK. Please use this code. E77VE It will be in the amount of $84 Anything else I can help with today?
Thank you very much that is all. appreciate your help
No problem. Have a great day.