Hi! How can I help you today?
Hi I want to return an item
Sure, I can help you with that! First, can I have your full name and/or account ID?
I bought the wrong color shirt  Alessandro Phoenix
Thank you Alessandro! I've pulled up your account.
ty
Now, I just need to validate your purchase. Can I also have your username, email address, and order ID?
alessandrophoenix012 alessandrophoenix012@email.com Order ID: 5998018423
Great, I've validated your purchase! Do you happen to know your membership level?
ty Silver
Great, thanks! Do you know when you purchased this item? Was it in the last 6 months?
Yes on 2020-02-13
Awesome! You can totally return that item then. You just need to print out a shipping label.
great
Can I have your full address?
2927 1st Ave  Jacksonville, NY 16895 sure
And how would you like to process this return?
by mail wait, I don't have an Account ID? will that matter?
Done! A shipping label should be sent to you shortly. No, you've provided all the information needed to pull up your account and validate your purchase.
Great!
You should be all set now! Is there anything else you need help with?
Thank you! No, thats all I needed
Great, have a nice day!