Hi, how may i help you today?
I want to check the status of my account
Ok, and what would you like to know about it?
I have a shipping question related to my subscription
Ok, can I get your name first?
Rodriguez Domingo
Ok, Rodriguez, and what is your shipping question?
I want to find out if my account includes free shipping to out of country locations
It sounds like you want to know if you can perform shipping to outside the US
Yes, how much does that cost?
Ok, I have just checked the system and it seems that is not the case This type of benefit is usually only reserved for silver or gold members
Oh, that's not a problem then, I I'm a Silver member!
Ok, wonderful.  In that case, please also review the benefits pages for Preferred Members

I just sent you a link to the FAQs where you can find more information
OK, sounds good So it sounds like I might be able to get free shipping then
Yes, I think that's the case
It's great to be Silver!
Ok, is there anything else you would like to know? Hello? Are you still there? ok, this chat will time out due to inactivity, have a great day!