Hi there,
The shipping cost is too high for me.
Oh no! Lets see what we can do about that. Were you wanting to change your shipping so it does not cost as much?
I would like the fee waivered.
Lets see what I can do for you today. Can I get your full name and Account ID?
Norman Bouchard
Thanks Norman. To look up this purchase I'll need your username, email address and Order ID.
normanb1,normanb1@email.com,0709441412
Norman, do you have the shipping status of this purchase?
Out for Delivery
I would be happy to credit you $8.00 for this shipping.
ok
I hope that helps! Is there anything else I can do for your today?
no
Thanks Norman. You have a great weekend!