Hi, there!  How may I help you?
Hello my name is Rodriguez Domingo and I would like a refund for a Tommy shirt
Thank you for reaching out.  I am going to pull up your account.

May I have your Username, email, and Order ID, please?
yeah sure thing Email Address: rdomingo825@email.com Username: rdomingo825 Order ID: 2653106304
Perfect.  Let me pull up the order.
Ok I will wait
Okay, I've validated your purchase.  How would you like to receive your refund?  Gift card, paper check, credit added to your account, or credit card?
I would like the refund to be via credit card
I will need your Account ID, please.
Thanks a lot for the assistance Account ID: NCFVHARDAI
What is the amount of the refund?
its $59
It's all taken care of.  May I help you with anything else?
that would be all thanks
You are welcome.  Have a great day.