hi there
Hello, thank you for contacting AcmeBrands. How can I help today?
i still haven't gotten my order.  just wanted to see if there's an issue
I'm sorry your item hasn't been received yet. Can I have your full name or account ID to pull up your account?
Chloe Zhang
Thank you Chloe, can I also have your username, email address, and order ID please?
sure Username: czhang21 Email Address: czhang21@email.com Account ID: LIWPQ4UAZ4
I actually need your order ID please.
Order ID: 8824710283
And how long has it been that you are expecting your order to arrive?
9 days
OK, I will get a replacement order shipped quickly. Can I have your address please?
4553 Circle Drive  La Fayette, NY 40705
And finally what was the item you were expecting to receive?
michael kors boots
Alright, your replacement order has been placed.
thanks
Is there anything else I can help with?
no, that's it
Great, thank you and have a fantastic day!