good afternoon, how can I help you?
Hello! Please help! I am trying to purchase an item and cannot understand why my cart is not updating.
Sure, one moment please Ok would you tell me your name please
Crystal Minh
Ok miss crystal, Have you tried to refresh the page yet?
Yes! I have already tried that.
ok, Already trying to log out of your account and log back in?
Yes, I have also tried that a couple of times.
OK let's see, Have you already check if the product is Out-of-Stock?
Oh, let me see! Oh darn...how could I miss this! It seems that this jacket it currently out of stock in my size and color. That would explain it! Thank you so much for your assistance! *is
I'm glad to be able to answer your questions Miss Crystal
Thank you so much for your help! I guess I have to wait until if/when it comes back in stock. Thanks for your help! May you have a wonderful day!
thanks, no problem. Have a nice day