Hello, how can I help you today?
SEarch is taking forever it keeps spinning! can you please find out what's going on?
There are a few steps we can take to try and fix this. May I ask who I am talking with?
Joyce Wu
If the search isn't working, the first thing you should try is logging off and back on. Let me know if that works Joyce.
okay i just tried that and it didn't work. can you suggest something else?
Can you try clearing out your cookies?
okay, that didnt seem to work either! anything else?
Can you try searching for a different product and see if that works?
it does! that's so weird thanks for the help
I'm so glad that helped. It should work fine now. Is there anything else I can help you with? Thanks Joyce, have a great day!