Hello! Thank you for contacting us today. How can I help you?
Hi, how can I reset my password?
I can help you with that. Can I get your name please? Are you still there?
yes it is Albert Sanders
Thank you, Albert. Can I get your email address to send the reset code to?
yes, asanders670@email.com
I will be sending the reset link to you. I also encourage you to participate in security best practices. I will send a link about those also.

Is there anything else I can help you with today?
no, that will be it
Thank you and have a great day!