Hello, thanks for contacting AcmeBrands. How can I help you?
I like to cancel my order. The shipping is 30 dollar for 89 dollars jean.
Ok, sorry to hear that, but I'll be happy to help. Can I get your full name or account ID please?
My name is Joseph Banter and my ID is S3AFDIJJZ2
Thank you.

Can I get your username, Email address, and order ID please?
My username is josephb0. Email address is josephb0@email.com and my order ID is 1169549129
Thank you very much. Could you tell me what the current shipping status shows on your order?
It says ''Out for Delivery''.
Ok, thank you. Since it is already out for delivery, the best I can do is offer you part of the shipping fee as a refund. Would you like me to do that?
Yes.
Alright then, give me one moment to refund that to your account.

Ok, I went ahead and input that refund into the system. Was there anything else I can help you with today?
Nothing else.
Ok then, we do apologize for the inconvenience! Have a great day!