Hi, how can I help you today?
Hi! I am Alessandro Phoenix I would like to return the jeans I bought please. They came with a stain!
Hello, Mr. Phoenix. I see, let me check that for you.
Thank you!
Could I get your username, email address and order ID please?
Order ID: 1243674739 Email Address: alessandrop825@email.com Order ID: 1243674739
And the username? Do you remember your username, Mr. Phoenix? Are you still there?
yes Username: alessandrop825
Thank you.
No worries!
What is your membership level Mr. Phoenix?
It is Member Level: Bronze
Did you purchase the item within the last 90 days?
2019-11-10
Did you hold on to the receipt?
Yes
Great! We're sorry about the stain and are happy to accept a return.
Perfect! Thank you that is great
I'll just need your address then.
8575 Woodshore St  San Mateo, CA 3478
How do you prefer to receive the return?
Paypal please
Do you want to get it by mail, in the store, or at a drop off center?
Mail please
Okay, you're all set to send in the return. Is there anything else I can help with?
That is all! Thanks for the help
Have a nice day.