Hello, how can i help you today
Hello I am checking my order fro my account, but I can't access my account because I lost the phone I had for two factor authentication
Okay to reset your 2fa were going to send a code to your email but first could i please have your name or Account ID?
My name is David Williams I don't have my account id right now
Okay now could i have the email address on the account
davidwilliams5440@gmail.com Thank you
Okay we have sent you an email with steps to reset your 2FA

Is there anything else i cna help you with today?
That is all I appreciate the help
No problem. Have a nice day.