Hello, how may I help you today?
Hi I want to check on shipping status because your package was never received. I have been waiting for 9 days.
I am so sorry to hear that. I will do my best to resolve your issue. Can you please provide me with your full name, username, email address, and order ID?
Name: Chloe Zhang Username: cz091551 Email Address: cz091551@email.com Order ID: 8972305337
Thank you. And you have been waiting for 9 days?
Yes I would like the order resent
I sincerely apologize for the delay you've experienced. I will send out a new order for you.
Ok great thank you
Can you please tell me your address?
2701 Circle Drive  San Mateo, TX 57966
Can you please tell me the item that you ordered?
a Calvin Klein jacket
Your new order will be sent out immediately. Is there anything else I can help you with today?
No but thank you
You are welcome. Thank you. Have a great day!