Good afternoon. My name is Anne, how can I help you today?
Hi, I was wanting to change the shipping to be delivered next week, that way I won't have to pay any fees for the later date please.
I can definitely help you with that. May I get you name and account number?
Yes, it's Albert Sanders and PDR6K4IJSK
Thank you Mr. Sander, give me a moment to pull up your info.

Do you have the order number for your transaction?
5788887528
So, would you like the order to be changed to exactly one week later? Or do you have specific date in mind?
As early as possible, that still allows me to get the shipping fee waived.
Ok, you are all set. Is there anything else I can help you with today?
No, thank you.
You are welcome. Have a great day!