Hi! How can I help you today?
I received a promo code two days ago, but when I enter it, I am told it is invalid.
I'm sorry to hear that! I would be happy to look into that for you. Can I have your full name, please?
Rodriguez Domingo
What is your membership level?
Silver
Okay, great. I will generate a new code for you that will be valid for 7 days.
Great!
GD9TV is your new code.
Thank you so much!
Is there anything else I can help you with?
That is all!
You're very welcome! Okay, have a great day!