Hello
Hi! How can I help you?
I want to cancel my order because the shipping cost is way too high
Okay, I can help you with that. Can you give me your full name, account ID, and order ID?
Albert Sanders Account ID: JWPSGIGFXF Order ID: 0825503648
Okay, and what is the status of the shipment?
Oh it's delivered already
Okay, so would you like to return or keep the item?
I want to get a refund
What is your membership level?
Bronze
How much did the item cost?
$54 Why all these questions? This is a shipping issue The shipping cost is too high so I want to cancel my order and get a refund
Yes, I just issued you a refund. DO you need anything else.
I don't think you are understanding me correctly
Okay. You said you want to cancel your order. And get a refund. Correct?
Yes
Okay, I already provided you with a refund. Is there anything else you need?
No, that was all. Thank you.
You're welcome. Have a great day.