Hello, how can I help you today?
Hello. What is your companies return policy?
To better help you, I need to know what membership level you are.
I am a guest member.
Alright, in that case we allow returns for purchases made in the last 30 days. Is there anything else I can help you with?
Thank you so much. it was a pleasure speaking with you about this issue. I just overall was not satisfied with the product and will be returning it.
Sorry to hear you had an issue with your product. As long as you are within that 30 day window, you should have no problem with your return Have a great day, and I hope you give us another try soon.