Hello, how may I help you?
I'm so stupid. I wanted to look at some stuff I had bought and I can't log on. I totally forgot my password.
I can help, could I have your name, please?
Joseph Banter Joseph No Brain Banter... Sorry to trouble you. I'm so forgetful in my old age!
There, there, we all forget our password. Do you know your username?
Ugh. I don't know that either.
That's fine, we can recover that too.
You are a lifesaver!
I'll need your zipcode and phone number or email address.
5106 (402) 300-2909
Okay, your username is jbanter1
I better write that down!
Now for the password I'll need your PIN number or the answer to your secret question.
Alexander
Your new password is rm2okupq7ip Is there anything else I can do?
Oh great! you have been a huge help. That is all. You deserve a raise for all your help!
Have a wonderful day! You're too kind!