AcmeBrands, how may I help you?
Hi, a subscription was added to my account that I never requested. I do not want it.
Let me help you with that. Could I have your full name or account id?
Alessandro Phoenix
How did you find out that the subscription was added to your account?
my husband told me
Ok

Let me check the system to see what happened.
ok
According to the system, the subscription is not added to your account. There must be a misunderstanding. You have nothing to worry about. There are no additional charges. Can I help you with anything else?
Ok, thank you for clarifying! That is all
Have a good day.