Hello and thank you for contacting AcmeBrands! How can I help you?
I want to find out about my refund, because I'd also like to add a refund for my item I just purchased.  The existing refund was 100 dollars and the new item is $99
You would like to check the status of an existing refund?
Yes and add another item to it that I want to refund also
Alright, can I get your name or account ID please?
Joseph Banter
What is your username, email address and order ID for the refund?
Email Address: josephb5@email.com  Username: josephb5 Order ID: 9037564219
Thank you and what item do you want to add to your return?
Product: Shirt  Brand: Calvin_Klein  Amount: $99 It was damaged in shipping.
I'm sorry to hear that. I've updated your refund to include the shirt as well. The total will be $199.
Great, thank you.  That's all I needed.
You're welcome. Are you sure there's nothing else I can help you with?
that's all.  have a nice day
Great! You too.