how may i help you?
So I was locked into my account with a phone that's now been stolen I have to re authentify with my new phone
i see, so you wish to reset your 2 factor authentication today, i can help you with that
yes thanks
first i need your full name to pull up your account
ok I'm Norman Bouchard
alright norman, i will need your email adress to send you the reset code
of course normanb1@email.com
alright, the reset code has been sent, i am also sending a link of best security practices to follow
ok thanks for making this easy for me today
if that has resolved your issue is there anything else i can do for you?
that'll be all thanks
have a good one!