Thank you for contacting AcmeBrands. How can I help today?
My subscription service is due for renewal but I don't have the money right now. I would like to get an extension,
Let me see what we can do Can I have your full name or account ID?
Joyce Wu
Thank you Joyce, can I also have your account ID and order ID?
USH0ZCNVFJ   8421053655
And what is your membership level?
golg gold
Ok great, we will definitely be able to offer you an extension.

The extension has been completed, is there anything else I can help with today?
No, thanks for your help
You're very welcome, have a great day!