Hello, how may I help you?
Joyce Wu I was checking on my subscription and see when it was due please
Okay, can I have your account ID and order ID?
S1MDY7UCIY 3700796871
Looks like you have $14 due today.
Can you please pay the balance on the credit on file
I will send you a link to check this on your own later. Yes, I will charge the card on file.
Ok Thanks Enjoy the beautiful day
All done, have a nice day.