Hi, how can I help you today?
The website is so slow, its almost unuseable
I'm sorry to hear that. Let me help you with the site. One moment please.
ok thanks
I'm going to write up a report for the internal team first so this will not be a problem for you in the future.
ok thanks Is there anything i can do to speed it up?
Let's try. First I'd like you to log out and log back in.
ok give me a minute please done, still no good im afraid anything else?
Can you try opening a different website?
ok, yep thats slow as well.
If other websites are slow also, then that's a sign that it's your internet connection.
yes you are probably right. I will check it out. Many thanks for your help today. bye
Goodbye and thank you for being a customer!