Hi, this is Acme Support. How can I help you?
Hi, I am Joyce Wu. I am inquiring about the state of a refund on a $49 Tommy Hilfiger shirt I returned.
I can help you with that. I will need your username, order ID, and email address.
My email is joycew59@email.com, the order ID is 2040723975, and my username is joycew59
Looks like your refund is in progress, processing through an online request.
Splendid! And how will my refund be paid to me?
Back to the original payment method that was used to place the order, I do not have access to that private information.
Ok, I understand. I was just checking out the status. That should be all that I need then!
No problem at all, there wasn't anything else I can help you with?
NO, I should be good. Thank you very much!
Have a good day!