Hello, how can i help you today?
hi, I want to return the item below it is a calvin klein shirt
Okay sure, can i get the reason for return your full name and your account ID please
it has a stain.  My full name on the order is: Alessandro Phoenix
okay could i get your username email adress and order id to verify the purchase
there is no account id, I have user name and order id Username: aphoenix858 Email Address: aphoenix858@email.com Order ID: 1268088358
okay one moment please

What is your membership level?
Gold
Okay great you can refund it no matter the purchase. How would you like to do your return in store at a dropoff location or by mail
by mail for now, there is social distancing and all
Of course, i am going to give you a shipping labe to print out, could i have your adress city state and zip code please
Address: 1534 Primrose Ave  La Fayette, WA 70895
Okay we have sent the shipping label to your email is there anything else i can help you with today?
no, that is all thank you
Okay great, have a nice day