How can I help you?
Hi. I wanted to see if I could get my order upgraded to overnight delivery?
I'd be glad to check on that for you. Can I have your name?
Rodriguez Domingo
Can I have your account and order ID?
4584560729 SUZHBC1XZG
Thanks, what is the current shipping status?
It says delivered
Okay, sorry but it's too late since the item has already shipped.
Okay Thank you
There is good news though, you will receive your order today or tomorrow.
Great!
Is there anything else I can help you with?