Hello, how can I help you today?
Hi, I want to upgrade the shipping on my order. I want to change it to overnight delivery.
Glad to help. May I have your full name please?
Norman Bouchard
thanks Norman.

Can you please let me know your Account ID and Order ID to verify your identity?
Account ID: VMQW0G13HQ Order ID: 2739320567
Perfect. What is the shipping status of the order?
In Transit
Since it is in transit, it is too late to change the delivery date now. But the order will likely arrive tomorrow anyway.
Okay, guess I'll get to save my money anyway!
You are welcome. Is there anything else that I can help you with? Have a nice day!