Hello! Thank you for choosing AcmeBrands. How may I assist you?
Hello, I need to move my shipping to next week. I need to save on shipping honestly, it's too much.
I completely understand, and I'll be glad to help you with that. Your full name, please?
Albert Sanders and my order ID is 9034852634
Thank you, Albert. To continue assisting you, may I please get your Account ID as well?
8XLYMDW1L4
What is the shipping status on your order? It may say "Order Received", "In Transit", "Out For Delivery", or "Delivered".
Order Received
And your membership level, please?
I'm a guest member
Great! And just to confirm, you would like to downgrade your shipping to next week, correct?
Yes that is correct Hopefully I don't need a gold membership for that.
Not at all! Thankfully you contacted us early, before your order went into processing or shipment. You're all set; the delivery has been changed to next week. Is there anything more I may help you with today?
Oh okay great! Thank you so much, I appreciate it. That's all I needed today
You're welcome! Thank you so much for contacting AcmeBrands customer service. Goodbye!