Hello
Hello, how may I help you?
I need to check the status of my account The subscription got taken off my account even though I want it
Okay, can I have your full name?
I'm a Gold member and my name is Sanya Afzal
And how did you find out about the subscription being removed?
I was on my profile and it was removed. I'm not sure how
Did you receive an email, or did you hear from your spouse or the news? Just need to clarify how you found out, that's all.
I heard it from my spouse. He said to check my account.
Okay great, thank you for that information.
Can I have it back
Yes, I'll add the subscription back right now.
Thank you
Great, can you see that the subscription is now active on your account?
Yes, I can
Awesome! Is there anything else you need today?
That'll be it Thank yuo
Okay, you're welcome. Have a nice day.