Hi, how can I assist you?
hi, the cost of shipping was too high i was wondering if i could get the fee waived
May I have your full name or the account ID?
David Williams Account ID: FTDN2VE60O
And can I get your username, your e-mail address, and the order ID?
davidwilliams467@email.com davidwilliams467 Order ID: 6268569972
Thank you. What is the shipping status of your order?
order ecieved recieved
Ok, I can waive the fee for you today. Just a moment...

The shipping fee has been taken off your order.
ok perfect thank you so much
Is there anything else I can do for you today?
nope thats iot
Have a great day.