I want to know state of the refund.
Good afternoon, how can I help you? sure, would you give me your full name or account ID
Joyce Wu
additional to this would give me your order ID, email and username please
joycew01,joycew01@email.com,6155233266
everything in order, let me check the status of your return and the payment method ok, the current status of your refund is in progress and how it started the payment of this refund was by phone.
ok
all set then Mr. joyce a pleasure to help you