Hello How can I help you?
Hi, I am hoping you can help me. I was trying to enter a promo code and I keep getting an error saying it is invalid.
I will be glad to help you with that. Can I have your full name or account id?
My full name is Norman Bouchard
Let me generate a new promo code. Your new promo code is 8BZ7V Is there anything else I can help you with?
Did my other order go through? I am wondering if I need to place the whole order over again to use this promo code.
Let me check that out for you? Could I have your account id and order id?
My oder id is 3240698812
and your account id
My user name is nbouchard543 but that is all I see for my account id.
I can pull up the order without your account id. cannot
I guess I will place the order with the new promo code. If I get both orders I can reach out and return one. Thank you for your help today.
You are welcome. Is there anything else I can do for you?
No. That was all.
Have a nice day.