Hello! Thank you for shopping with AcmeBrands. How may I assist you?
Yes, I think my delivery time is wrong and I need to change it.  Can I do that at this point?
I'll be glad to help you with that. May I get your full name, please?
Sanya Afzal
Thank you, Sanya. To continue assisting you, may I please get your Account ID and Order ID?
L5WB2SZBRR 5652756822
I'm so sorry Sanya, it does look like the company made an error on your delivery time. Would you like to change it from morning to evening?
Okay. I'd like to change it to the morning, but it says it's Out for Delivery.
That's absolutely fine, I'll still make the update for you. Is there anything more I may help you with today?
Okay, thank you.  That will be all for today.
Thank you so much for contacting AcmeBrands customer service. Goodbye!