Hello
Hello, how can I help you today?
I just got an email from your website saying that my subscription was removed Why did this happen? I want to keep my subscription.
Glad to help. May I have your full name please?
Alessandro Phoenix
thanks Alessandro. How did you hear about this issue?
i got an email this morning
Oh you already said email,sorry. Okay, give me a second.

the system shows that you are correct. I will reinstate your lost service.
ok thanks
Your service has been reinstated. Can you see the service properly activated now?
Yes
great. Is there anything else that I can help you with?
no, that was all
Have a nice day!