Hello. Thanks for contacting the customer support team, how may I help you today?
There is some random fee on my order???
I'm sorry to hear that. I can help figure that out for you. Can I start by getting your full name?
Chloe zhang
I’ll just need your Account ID and the Order ID associated with the account so I can research that for you.
MDRJAEJRIL 2666056044
Let me just check on that fee for you.

It was a mistake on our part. I'll take care of that right away for you.
Thank you
What is your membership level?
Bronze
and how much was the item that you were overcharged for?
35
I've removed the fee and we certainly apologize for the mistake. Is there anything else that I can help with today?
No that is it
We appreciate you shopping with Acme, have a tremendous day!