HELLO!
How can I help you?
I just want to confirm that my package is coming tomorrow afternoon
Okay, I'd be glad to check on that. Can I have your name?
Crystal Minh I got an email earlier that said my package will be coming 2 days later but it should be tomorrow
Oh I see Ms. Minh.
so is it tomorrow?
Can I have your account and order ID to verify your identity?
account ID is MKVZVV8J99 and the order # is 3769547169
Okay, and I also need your username and email.
sure username is crystalminh660 crystalminh660@email.com
Ms. Minh, I was able to establish that the email you received was incorrect and you will receive your order as expected.
ok good thank you
You're welcome. Will there be anything else?
no that was all
Have a good day.