Hey, I’m Donny. How can I help you today?
Hi Donny!  I'm Norman Can you help me with my subscription?  I'm trying to see when my annual fee is due
Absolutely Norman What's your last name?
I really want to make sure I keep it active! Bouchard
I hear you there! Don't want to lose out on any benefits :)
Exactly! You get it!
Could I get your account ID and order ID to verify your account please?
Sure! VO7VB3KCED is my ID Order ID is 5345644242
Awesome. One sec while I get that entered in.

So it appears that your account is up to date and the due date was yesterday. Looks like you already paid up :)
Oh nice!   That makes me feel so much better
I feel ya!
I knew it was coming up soon
Anything else I could do for you today, Norman?
I'm all good, thanks Donny!
Awesome. Have a beautiful day :)
you too!
Thanks!