Hello. How can I help you today?
I want to check on if my subscription is active
I would love to help with that. What's your full name?
Rodriguez Domingo
Thank you. May I also have your account ID and your customer ID? I'm sorry, I meant your order ID not customer ID
My account id is KZVUPBGHZ0 and my order id is 3818351219
Thanks for that information.

Unfortunately, your subscription is not active.
I would like to pay the subscription fee now
While your subscription is generally 99 a year, you only have 14 due now. Do you have a credit card number you would like for me to apply the 14 dollar fee to?
Yes
Okay what is it?
5218652981201838
Thank you for that.

Your account has been updated. Can I help you with anything else today?
Nothing else, thanks for the help
You're welcome. Thanks for your continued business. Have a great day.