hello, how can i help you today?
I forgot my password - now can't access my acc I need to check my order status
i i understand correctly, youd like to recover your account password today?
yes please
can i get your full name please?
Rodriguez Domingo
and your username?
rd222
one moment please

and i need either your pin number, or answer to secret question
pin is 2322
your new password is 22ukws3atef is there anything else i can help with
allright that was quick - thanks - have a great day
you too