Hi, how can I help you today?
Hello, i would like to change the name on my account because the name is spelled incorrectly.
I can help you with that today
Okay
So you just need to change the name on your account, correct?
yes
Can I get your full name or Account ID please?
Name: Rodriguez Domingo
Ok Mr. Domingo, I just need to validate your identity so I will need a few pieces of information from you
okay
Do you have a zip code, PIN, telephone number, username, password, order ID or email address? I just need 3 of these? Let me know if you have any questions?
Phone Number: (539) 521-2507 | Username: rdomingo610 | Order ID: 5797328264
The order ID failed. It has to be an ID from a previous order. Do you have another piece of information I can use?
interesting lets try Password: 5ziNjFzv
Thank you

Strange, the password also failed
uh i have no other information after that
You don't have your current Zip code?
63080
That worked!
thats good
Ok so you would like to change the name on the account to: Rodriguez Domingo Is that spelled correctly?
yes
Ok, your name has been updated in the system. Sorry about the delay!
its okay, thank you all your help today
Your welcome, is there anything else I can do for you today?
no that will be all for today
Have a great day. Good bye