Hello, Thank you for contacting us today. How may I help you?
Hi. I've been trying to place an order but my credit card keeps getting rejected. Can you tell me why?
Oh that's unfortunate to hear. Lets see if I can help solve the issue Let's try a few things to see if we can get it working. There's a few things that could be happening First could you see if there might have been a typo when entering in the card information?
Let me check and see. It's saved on my web form, and it looks like all my information is correct there.
Okay no proble. next try logging in and out to see if that clears up anything.
Okay, I'll do that. It's still not accepting it.
Alright, could you double check the expiration date for me, sometimes it's easy to over look that.
Let me see. Oh, you're right! The card's expired :(
I'm sorry to hear that but glad we were able to figure out what the issue was.
Thanks for your help. I'll get in touch with the card company and get a new one.
Not a problem and I hope they get the card out to you soon. Was there anything else I could help with?
No, that's all I needed today. Thanks again.
Thank's for shopping with us. Have a great day!