Hi! How can I help you?
hello i was wanting to know the status of my silver membership please my name is chloe zhang
Sure, I can help you with that. What is your account ID and order ID?
my account id is H7MY2AJYNH
Great. And do you have an order ID?
it is 9908063804
It looks like your subscription is active! Your payment of $14 is due today. Would you like me to send you a link so that you can access this info in the future?
yes please
I have sent the link! Do you know your username? You'll need it in order to log in.
no i do not have it written down
Okay, your username is czhang1. You can use the link i sent to login with that username. Is there anything else I can help you with?
that is all i needed, thank you
You're welcome! Have a great day