AcmeBrands, how may I help you?
Hello
hello
I've merely glimpsed at my still packaged order and I can see a big stain on it
I am sorry to hear that. Let me help you with that.
I'm hoping I can send it back and not be forced to pay for this ok
Could I have your full name or account id?
Albert Sanders as448756
Could I have your username, email address and order id to validate your purchase?
as448756 as448756@email.com 8782928455
Thank you What is your membership level?
btronze bronze*
Thank you Is the purchase date less than 90 days?
yeah ordered it couple days ago, got it, its stained
And do you have your receipt or is the product still in the original packaging?
no way could I get my wife to wear it like that it's unopened in original package
Ok, then we can get it returned Could I have your address to create a shipping label?
0750 2nd Ave Monterey, NY 77158 glad to hear it
Thank you Would you like to return it by mail, in store, or drop off center?
I'll do by mail
I am sorry about what happened. We will send you a shipping label and instructions so that you can return it by mail. Can I help you with anything else?
that's all for today take care
Have a good day.