Hello, how can i help you today
I am very upset right now.  I wanted to order the Calvin Klein shirt and it is out of stock AGAIN!!
I am very sorry about that, could i get your Full name please.
Rodriguez Domingo
Okay, i am going to let the pruchasing department know that they need to stock more of this shirt, would you like me to backorder the short for you so when its in stock it is delivered
Yes.
Okay i purchased it with the card you have on file. As soon as it is in stock it will be delivered to you. Is there anything else i can help you with today
No, thank you.
No problem, have a nice day