Welcome to AcmeBrands. How may I help?
Hi there! So I got an email that told me to check my account status because it seems that my sub was removed?
OK. Let me look into that. Do you believe it was a mistake?
I've heard a lot of scam emails going around lately but I just wanted to double check with you guys directly
No problem. May I have our full name or account ID?
Sure thing my name is Albert Sanders I don't have my ID but I remember my member level was Silver, if that helps.
Thanks Albert. I was able to pull up your account.
Oh awesome
I see it was an error on our end. Let me correct that.
Oh! Well glad I listened to the email
I have updated your account and the service is restored.
Oh thank you so much
Can you see it active on your end now?
Let me check real quick
Ok
Everything looks good on my end!
Great! Anything else i can help with?