Hi, thanks for contacting AcmeBrands, how may I help you?
can I get my shipping status
Sure, i can help you with that What is your issue with shipping?
I got this jean and would like to have it shipped faster
Ok, great, to get started can I get your full name or account ID?
my name is Sanya Afzal
Hi Sanya, do you have a question about your shipping status?
yeah I want to know if I can have it shipped overnight
ok, it sounds like you want to upgrade your shipping to get your jeans faster
yes!
wonderful, to continue, can i get your account id and order id?
my order id: 8855424818 account id: UBU90UB75K
Great, your identity has been verified! Next, I need to find out if the item has already shipped What is the shipping status?
ok It says order received
Ok, that means it has not shipped yet and i can make this change for you In order to know the associated fees, I will need your membership level
It's gold
wonderful, gold members actually have all fees waived!
that sounds great!
ok, let me make this upgrade for you you want to change to overnight shipping, so the item should arrive tomorrow
nice!
Great, can I help you with anything else?
no that's all. Thanks so much
wonderful, have a great day!