Hi.  How can I help you?
I'm thinking about buying a pair of your Guess boots and I would like some more info about them.
Ok.  What would you like to know?
I would like to know if they are waterproof?
Most boots are waterproof.  Waterproof boots include a waterproof guarantee.
How do I know if the ones that I am looking at are waterproof.
You should be able to see an attached guarantee if the pair is waterproof
Ok, well I don't see anything on here so I guess they aren't.
Is there anything else I can help you with today?
No thanks. I"ll just have to look around for somethiing else.
Ok, I'll end this chat now