Hello! I received a promo code 8 days ago for these jeans I want to order and I can't get it to work. Can you help?
Hi, thank you for contacting AcmeBrand today.  Let me see what I can help with. Can you provide me with your full name or account ID please?
My name is Crystal Minh and my Order ID is 6176415771.
Great - typically our promo codes last 7 days, so that could be the error.  Let me check the system.

Can you confirm your membership level please?
Please, I would appreciate it so much if I could still find a way to use it. I am a Bronze memeber.
Great, it looks like I will be able to generate a new promo code for you based on your member level of Bronze.
That is perfect. Thank you so much for taking the time to help me.
C3U2R is the new promo code for 20% off. Is there anything else I can assist you with?
Thank you so much! Thank is even better. There is nothing else. Have a great day!
Thank you and you have a great day as well!