Thanks for choosing AcmeBrands! How can I be of assistance?
I'm concerned because the cost of shipping for my order was too high.
Okay, I'm happy to take a look at that for you. One moment, please. Can you please send me your full name so that I can pull up your account?
yes Sanya Afzal
Thank you, Sanya. While I do that, please send me your email address, username, and order ID, so that I can validate your purchase.
sanyaafzal391@email.com, sanyaafzal391, 9843475977
Thank you! While I validate your purchase, can you please tell me what the shipping status of your order is?
Order Received
Thank you! Since it's very early in the process, we can fix this. I'm unable to change the actual shipping options on the order, but now that you want to switch your shipping preference, what I can do is cancel the order, and then you can place it again with the updated shipping costs. Would you like to do that?
that would be fine
Okay Sanya, you're all set! Can I help you with anything else?
that is all thank you
Okay, have a great day! You're welcome!