Hello
Hello, I was trying to log in to my account but I lost my phone for the two factor authentication
Let's resolve it Give me your full name
Crystal Minh
Can I have your email address too

Your email address?
crystalm773@email.com
A mail containing your rest code has been sent to your email address
Great thanks
To be safe consider using Security best practice.I will send you a link about it now

All done
Thanks
Will that be all for today?