Hello, how may I help you today?
The website is running extremely slow today. The page expires before it loads and I don't think it is on my end. Have you been having issues with it?
I am sorry to hear this.  Let's see if we can narrow this down. If you don't mind, let's try a couple of troubleshooting steps and see what happens.
Okay
First, are you able to visit other websites and the speed is fine?
Let me check Yes, I don't have issues with other site
Ok so that narrows that down to our site. Let's try a couple other things.  First, try logging completely out of your account then logging back in.  It is sometimes a cookie issue.
Okay That did it!
Oh excellent!  That is usually what the problem is, is a cookie issue. I am glad we got that fixed for you.  Is there anything else I can help you with today?
Thanks for letting me know It is up and running great now
You have a wonderful rest of your day!