Hello, what can I help you with?
Hello. I can't get into my account because I forgot my password. Can you help me?
Sure, I can help you Can I have your name please?
Chloe Zhang.
And do you know your username?
No. But here are my phone numbers and Zip code: Phone (045) 343-2517. Zip: 45961.
I can generate a new password for you. But first I need a pin number or answer to a security question
Here is my pin number: 45039
Here is your new password 6xaldor6rtt
Can you hold while I try it to make sure I can log into my account?
Sure
Good news. It worked. Thank you for your help.
Have a good day!