Hi, how can I help you?
I can't access my account
Ok I can help you with that, give me one second. Can I get your full name or Account ID?
my name is Joyce Wu
Ok, what seems to be the problem accessing your account? Did you forget your username or password?
I don't remember what my username is
Ok, I'd be happy to help you recover that. To do so, I'm going to need your address and phone number or e-mail address.
My address is 0293 Lexington Ave  Monterey, NY 43134 I think the email that I used is joycewu5@email.com
Ok, one second please... Sorry give me one second here I am trying to find your username.
We must have different ideas of one second
Sorry Was there anything else you needed help with?
I just want my username so I can access my account
Ok, sorry about the delay. It looks like your username is joycewu5
I will try to login with that
Ok great, if you have any further issues feel free to contact us. Have a great day.
That worked, thanks
Awesome! Have a great day. Bye now!