Hello! Thank you for choosing AcmeBrands. How may I assist you?
Hi! I am Albert Sanders
Hello Albert! How may I assist you?
I signed up for premium but I got charged twice I don't think I should have been charged twice, can you see? I am a Bronze member
Just to confirm: you were charged twice for your Bronze membership?
yes
I'll be glad to assist you. One moment!
ok thank you
What is your Account ID and Order ID, please?
CLHEV6NKDH 6251610512
I'm so sorry, Albert. Bronze members are not due a refund in this case. It's not part of our policy. It seems that this was not in fact a company error.
Ok i see. Well thank you for trying anyway
I sincerely apologize for the inconvenience! Is there anything more I may help you with today?
Nope! that will be all
Thank you so much for contacting AcmeBrands customer service. Take care!