Good afternoon, how can I help you today?
Hi I have a question about an order I placed awhile ago I never received what I ordered and it's been months
I would be happy to help you with that. Can I please get your full name or Account ID.
Sanya Afzal account ID is CEFQZSWP9R
Just one moment while I look up your account Sanya.
ok thanks
I just need a bit of information to look up your purchase. Could I get your username, email address and order ID?
username is sanyaafzal757 email is sanyaafzal757@email.com order ID is 4235299516
Thank you so much. And you said you've been waiting months for this?
yes I never got my jeans
That is terrible, I am so sorry. A shipment should never take that long, they must have gotten lost in the mail. I will order you a new pair.
ok great thanks so much
Can I get your address so I can ship them to you?
7357 Brushwick Dr  Monterey, NY 93642
What was the brand of the jeans so I can reorder them?
Calvin Klein
Thank you. One moment while I re order these for you.

I have just re ordered the jeans for you Sanya. You should be receiving them very soon.
ok great appreciate it
Is there anything else I can help you with today?
that's it
Thanks, enjoy the rest of your day!