Do you have my shipping address as  2311 1st Ave  San Mateo, NY 60315
Hi what can I do for you? I can look into that Can I have your name please?
Joseph Banter
So I cannot see your address on file DId you feel there was a mistake or did you recently move and need to change it?
I didn't move got an email stating it was being shipped somewhere else
Do you know the shipping status of that item?
says delivered but I have not received it
Okay, can I have yoru username, email address, and order ID?
josephb7@email.com 6365028111  josephb7
And the address you gave me in the beginning, is the correct one?
yes
Okay your order has been updated and a new package will be shipped out to the correct address.
ok ty
I am sorry about the mix up. Is there anything else I can do fo ryou?
where has it been shipped to
2311 1st Ave San Mateo, NY 60315
ok ty good bye
Have a nice day