Hello, how may I help you today?
Hi! I'm supposed to be getting a refund and just wanted to check the status
Sure, no problem. Can I please have your full name or account ID?
Chloe Zhang
Can you please provide me with your username, email address, and order ID so that I can look into your refund status?
Username: cz938386 cz938386@email.com Order ID: 8583584130
Thank you.
Your welcome
I see here that you requested your refund by phone 3 days ago. Your refund is currently in progress and will be completed by tomorrow.
OK, great! Can you tell me if it will be refunded to my card or something different?
Yes, your original payment method will be credited for the amount of the refund.
Perfect! Thanks for your help!
You are welcome. Is there anything else I can help you with today?
That's all
Thank you. Have a great day!