Welcome to AcmeBrands. How may I help?
I am frustrated. I am trying to buy something but I keep getting 0 results found.
Ok. Let me look into that.

Please try logging out then back in. Let me know if that works. Did that work?
Okay I will check
OK
No that did not work.
Please try clearing the cookies and let me know if that works.
Okay I will try.
ok
Yes that worked
Great! Anything else?