How can I help you?
Hey there! Look, I love your store and stuff, but your prices have been wack lately. So I'm sorry to say, I want to cancel my subscription. Can you help me out?
I'm sorry to hear that. What problems have you had with pricing?
Y'all are just too expensive. I'm going to buy elsewhere. So what has to happen so I can cancel my subscription?
Can I please have your account number?
I don't have it, sorry. My name is Chloe Zhang. I'm currently a Gold member.
Ms. Zhang, you may cancel your subscription anytime and will not be charged for future months.
Whew! Let's cancel then. Or I'll just login and do it myself, whatever's easier.
Sure, you can log in and cancel if you wish. Is there anything else I can asisst you with?