Hello, how can I help you today?
Is it possible to get an extension on the premium service for gold members?
Let me look into that for you.
I need a little more time to come up with the full payment
I understand, could I get your name or account ID?
Joyce Wu
I'll just need your account ID and order ID, Ms. Wu.
CBSKJ9HXS4 6425486835
Thank you. And you said you are a gold member right?
correct
We're happy to extend your account Ms. Wu. Can I do anything else for you today?
no that was all
Have a great day.