Hi how can I help you?
Hello,  I am chatting in because it seems that the payment method used for a pair of jeans is incorrect.
Sure, I can help you with that. May I have your name please?
Norman Bouchard
Great, I'll just need your account ID and order ID
My order ID is 6464229404 Account ID: MKJJZKWUCF
Thanks for that info, can you tell me the shipping status?
In Transit
Great, what payment method would you like to use?
I wanted to put it on my Debit but It's saying it was charged to me credit card
Excellent, I've gone ahead and changed that to your debit card. Is there anything else I can help you with today?
Ok so are you going to refund the charge on my credit card?
Yes, it will instead charge to your debit card Any other questions? Well you have a great day, thanks for chatting with me!
No I think that is sufficient thank you very much. May I have your name so I can compliment you in the customer service survey?
Yes, Harry Ballzonya and thank you - have a great afternoon!