Hello, how can I help you today?
Hi, my name is Joseph Banter and I am wondering about my subscription status
What is it you're wondering?
I want to keep my subscription, so if I have any balance due I want to pay it and activate my subscription
So are you just looking to pay your bill?
Yes, if I have a bill. I'm not really sure if my subscription is even active right now
So would you like to check it's status instead? I can do that for you.
Yes, exactly
Okay can I have your account and order ID's?
My account ID is 1RSYZLZPXV and my order ID is 6528435658
Okay, it's still active through today, but today is the due date. You owe $55. I'm assuming you'd like to pay that?
Oh okay, yes I'd like to pay that. Can you charge the card on my account?
Yes

Now for future reference I'm going to send you a link to where you can look all this up on your own.
Okay thank you, I'll use that next time
And just to be sure, you have access to your username?
I actually forgot my username, I usually use my email to log in.
Well you'll need that. Luckily I have it right here. It's jbanter1
Oh, great! Thank you! I'll make a note of that
Is there anything else I can do for you?
No, that was it. Thank you for the help!
Then have a nice day!