I want to downgrade my shipping.
What's your name?
Alessandro Phoenix
Just to clarify, it's not that the shipping is too high, or that you want a refund, right?
shipping too high. Turn the shipping into next week delivery. Please fix this order issue.
Can I have your account and order IDs please?
C4TNWQUTPK,3572633598
What is the shipping status?
Out for Delivery
What's your membership level Alessandro?
guest
Thank you. Unfortunately, if it is out for delivery then that means it has already left our facility and there's nothing we can do about it.
I understand, thanks for telling.
Sorry about that. Can I help with anything else?
That's all.
Okay, have a great day