Hello, how can i help you?
Hello! I received my boots but it is in the wrong color it should be black and not brown can I return it?
Let's take a look. Can I get your full name please?
Sanya Afzal
alright, next I need your user ID, the email tied to the account, and the order number for the boots you want to return.
Username: sanyaa55 sanyaa55@email.com Order ID: 7540457135
and what membership level are you?
It is gold
Great. We will certainly set up a return for you. To get the return label ready, I need your full address please.
7626 Lincoln Ave  Brighton, TX 17278
How would you like to return the item? We can do it via mail, drop box, or store return.
I can drop it at the store
Alright, just print out the label I just sent to your email and drop it off at the store. We will take it from there. Is there anything else I can help you with?
ok great thats all tha you thank you
No problem, have a good rest of your day.