Hello! How may I assist you today?
Hello there, so I'm not sure if you're the person I need to contact but- I was waiting to purchase an item with you guys and now that I have it, after being super excited yesterday to see it at a reasonable price. The price has now gone up so much! Is there anyway to get it at yesterday's price?
I'll be happy to assist you! May I please get your Full Name or Account ID?
My name is Albert Sanders and my account ID is XOCAPSFTUG
Thank you so much, Albert. And you are wishing to get the item you purchased at the price it was shown at yesterday, correct?
I was wanting to buy it today and get it for yesterday's price I was originally going to buy it last week but my daughter needed emergency surgery and our money had to go to that
I completely understand. Unfortunately, prices do sometimes fluctuate, and that's sadly outside of our control. It's all based on a pricing algorithm that changes by demand.
Is there anyway I could possibly get a discount? We've been members with you all for awhile now. If there's anything you could do to help we'd appreciate it.
I sincerely apologize for the inconvenience! Yes, because you have been a loyal customer, I'm happy to offer you a discount promo code. Will that work?
That would more than work thank you so much
You're very welcome. Your unique promo code is YC2BG.
Thank you I've got it written down
Wonderful! Is there anything more I may help you with?
Umm I think that's all
Thank you for contacting AcmeBrands customer service, and have a great day!