Hello. My order arrived but it was stained.
Oh no, I'm sorry to hear that. I would be happy to help you with the return. What is your full name?
Thanks. I'm Chloe Zhang.
And what is your username, email address, and order ID?
Username: chloez69, Email Address: chloez69@email.com, Order ID: 1976214671 Yes I'm a perv
Haha! You're funny. What is your membership level, Chloe?
Bronze
And when is the purchase date for the order?
November 16 2019
Do you have the receipt for this purchase? You'll need to include that with the return, since it's outside of the 90-day window.
I do have the receipt, but not the original packaging. Is that okay?
yes, that's okay. You're one of our valued members so we will work with you on that. Okay, I just need your address for the shipping label.
9393 2nd Ave  Baltimore, TX 58678
And would you like to process the return via mail, in store, or at a drop off center?
Oh I'll take it to the store. There's a hot guy that works there!
Perfect!

Okay, your return has been processed. Just bring the item to the store and they will take care of that for you. Is there anything else I can help you with today?
That's all, Thanks!!!
You're welcome! have a great day.