AcmeBrands, how may I help you?
Hi I want to check my order status. The delivery time that shows is wrong
Let me help you with that. Could I have your full name or account id?
Yes my name is Rodriguez Domingo
What is wrong with the delivery time?
It's scheduled to be delivered in the afternoon but I need it delivered later at night since I won't be home.
Could I have your account id and order id to verify your identity?
Account ID: BCYJPHAGXB Order ID: 1276087892
Thank you. I will check with the system about your order.

There is a mistake, let me change the delivery time for you.
Okay great
I have change the delivery time to later that night. Can I help you with anything else?
Thank you, I just don't want my package getting stolen. That's all thank you
Have a good day.