Hello! Thanks for contacting AcmeBrands. How can I assist you today?
Hi, yeah, I need to update some of the info on my account
I can help with that. Can I have your name please?
Well, that's the thing that's wrong - I need to update my name Should I give you my name as I think it is on the account now?
Okay. What's the name on the account now? Yes, please.
I think you have it under Norman Bouchard
Okay, Mr. Bouchard, I've located your account. And the name is the only thing that needs to be changed?
Yes, everything else is fine
Great. What is your new first and last name?
Actually, I just need to add a "Sr." My son (the Jr) lives with us, keeps opening my stuff by mistake "mistake"
I understand. I just need to very your identity. Could you provide me with your zip code, telephone number and email address?
Sure the zip is 80680, phone is 812.325.7894 and email is nbouchard@email.com
Thank you for that. Give me one moment while I update your account with the suffix.

Alright, I've updated your account and you should start receiving communications from us with your new name change.
Great, thanks
You're welcome! Is there anything else I can help you with?
Nope that was everything.
Great! I hope you enjoy the rest of your day Mr. Bouchard, Sr.