Hello, how can I help you today?
Hello, I recieved an order confirmation but then recieved an email saying that the item I ordered was out of stock, can you see if I can get this item?
Let me check on that for you.
Thnk you
Could I get your name or account ID?
Rodriguez Domingo
Which item was it?
Calvin Klein Jeans
i'm going to write a report to the Purchasing Department so that they can address this better.
Are they back stocked, will I be able to get these delivered at some point?
I can back order this for you and it will be sent as soon as it's available.
Yes please I would appreciate that very much Thank you for your help today
Can I use the same card we have on file?
Yes please I will only be charged once correct?
Yes, of course.
Thank you
Can I help with anything else?
No have a great day
Have a nice day.