hi! how can I help you? hello?
I’m trying to use the promo code which they saying is invalid and I always got it nine days ago
sure! not a problem, can I have your name please?
Alessandro Phoenix ap555295@email.com
thanks! It looks like that promo code is out of date. They expire after 7 days

Do you know your membership level?
Guest
ok, unfortunately there is nothing I can do to help. please have a good day though!
I’d like talk manager
sorry I could assist you - I can have my manager contact you. May I have your phone number?
(815) 145-8175
ok, they will be in touch! Anything else?
No ty
you're welcome!