Hello, how may I assist you today?
Hi, I seem to have forgotten my username.  Can you help me with that?
Yes, what's your name?
Rodriguez Domingo
Thank you. Can I have your zipcode and phone number please?
6479 351-401-3481
Thank you for your information, I have located your account. Your account number is rdomingo1 Can I help you with anything else?
That's my username?
Sorry, yes.
Can you hold while I try to log in?
Not your account numbe! Of course.
Looks like that works.  Thanks for your help.  That's all.
Great. Have a wonderful day.