Hello! Thank you for choosing AcmeBrands. How may I assist you?
Hi I have an issue with my order and I am really upset I wanted to wear this calvin klein jacket that I ordered to a BBQ But it never arrived What's going on?????
I'm so sorry about that!
I am so upset that I couldn't wear it
May I get your full name, please?
Sanya Afzal
To validate your purchase, may I please get your Username, Email Address, and Order ID?
sanyaa57 sanyaa57@email.com 7724950652
Thank you so much, Sanya. May I ask how long you've been waiting for your order to arrive?
5 WHOLE DAYS It feels like forever
I completely understand your desire to be bar-be-cute at your get together!
lol right the jacket would have been so perfect for the BBQ
Because your order has been out for delivery for less than 7 days, it's very likely that it's still in transit and is just delayed.
:( ughh really??? is that allowed?
I know, I sincerely apologize for the inconvenience. Your patience is greatly appreciated! Please feel free to contact us again if 7 days has passed and your order has not arrived.
so, you don't need to resend the order? because 5 days is a lot time I feel like there's an issue with the shipment long time, i mean
We'll gladly resend the order if/when 7 or more days pass without delivery.
I guess I'll have to deal with that :)
I do apologize again, I know that 5 days can feel like a long while.
it's okay it's not your fault but it is really annoying
Thank you so much Sanya, we appreciate your business and your patience.
okay
Is there anything more I may help you with today?
i will see if it comes soon no that was it
I'll cross my fingers for you! :)
thanks :)
Thank you so much for contacting AcmeBrands customer service. Goodbye!