Hello, how can I help?
Hi....i received an email saying that i was charged 40$ for a premium subscription but I did not ask for it. Is it possible to be reimbursed?
May I have your name or account ID?
Sanya Afzal....I don't remember my account id
Ok, our system is showing an extra service was added. Let me remove that for you and get a refund initiated.
Thank you so much!
I have ended the premium subscription.
Perfect!
$40 will be credited to your account shortly. Is there any other issues I can help you out with?
nothing else...thank you and have a good day!
You too.