Hello, how can I help you today?
Hi, I'd like to check the shipping status of my order. I have been waiting for 5 days...
Are you concerned that it's missing or what?
Yes I am it was set for 2 day shipping and its now 5 days I will need a refund too
Well then let me look into it for you. Can I have your full name?
Chloe Zhang
And can I have your username, email, and Order ID?
czhang49 czhang49@email.com 1008256373
And you said you've been waiting 5 days?
yes
Well I hate to say this, but the company doesn't take action unless it's been a week or longer.
Then cancel my order
We can't be responsible for any hiccups that happen due to shipping companies.
I paid for 2 day shipping and have not received my items
I can't do that either ma'am. It's already in the hands of the shipping company.
Ok thanks
You could go through a return process, but that would be after you get the item, and even then it's hard without cause. Sorry again.
yeah ok thanks have a nice day
Is there anything else I can do for you?
no
Then have a nice day as well.