Hello, how can I assist you today?
Need some help with my subscription payment, specifically, I think I forgot to pay it, lol Al Sanders Account ID: SY3AUJMIOO do I owe any money
What's your order ID, please?
1931057588
I am not able to pull up your account, is Al Sanders your full name?
oh, sorry, Albert is my full first name
No problem, I've located your account in our system. So, just to clarify, you think you forgot to pay for your subscription, so you want to know how much you owe?
yes and the good news would be that I forgot I actually paid it, lol
Your subscription is active, and you don't owe anything at this time. It looks like you did forget you had already paid it ;)
works for me
Did you know you can access this information on your account online in the future?
thanks for the good news for a change
I am sending a link to your email with how to access your account.
great, thanks
Do you know your username?
not off hand, wif e usually handles this stuff
It's asanders1 Got it.
I'll just let her know its paid~ thanks
If you have any trouble logging in, please do let us know. Is there anything else I can help you with today?
nope
Excellent, have a great day!