Welcome to AcmeBrands. How may I help?
Hi I have a question about a purchase I am trying to make Your system keeps rejecting my credit card even though I used it here before.
OK. Let me check that out for you. Please try entering the numbers again and let me know if it works.
ok hold on a second let me go back to it
OK
no it didn't work. same message. my card is "invalid" whatever that means
OK. Log out and log back in. That may refresh the page. Let me know.
ok hold on
OK
oh hey that worked!
Excellent!
thanks I wouldn't have thought of that
Anything else I can help with?