Hello! Thank you for contacting us today. How can I assist you?
I was charged for an order but I never bough anything bought
Oh no! I can look into that for you. Can I get your name please?
Joyce Wu
Thank you, Joyce. Now can you please provide me with your username, email address, and the Order ID?
jw267838 jw267838@email.com Order ID: 0705079623
Okay. Let me look into that for you quickly.
Thank you
Alright Joyce. What is your membership level?
Bronze
Unfortunately my system did say that there was not an error on our end. I apologize but I'm unable to update the order.
Okay, I understand. Thank you for trying to help me
Can I help you with anything else today?
No that is everything
Thank you and have a great day!