hi!
Hello, thank you for contacting AcmeCorp, how may I help you today?
I got a promo code that I keep getting messages that is declared as invalid
Are you trying to use the promo code now?
I got the code 2 days ago and yes, I am trying to use it now
Oh no, lets take a look. May I have your full name or account id please?
Crystal Minh
Thank you Crystal, and to verify you just got the code 2 days ago? Would you still please check to make sure the date is still valid? Sometimes the codes are expired because they only are issued for 7 days.

Hello Crystal, after checking our system there does appear to be an error on our side.
thanks!
I am going to generate a new promo code. Here it is: F^UBY Is there anything else I may help you with today? You should be able to use this code on your next purchase. If there are no more questiosn, Thank you for contacting AcmeCorp, please be safe and stay well.