I already returned. I still didn't get my money.
Ok, I'll check what's going on Can you tell me your account ID, your username, your email address, and the order ID from this order?
1116327450 alessandrop528@email.com alessandrop528 Alessandro Phoenix
Your refund is in progress.  It was started online
ok thanks
Is there anything else I can do for you today?
no
Ok, I'll end this chat now