Hello! Thank you for shopping with AcmeBrands. How may I assist you?
I need an extension on my subscription
I'll be glad to help you with that. May I get your full name, please?
my check hasn't been cashed yet, but i'll get the money soon! yea, it's Chloe Zhang
Thank you, Chloe! I truly hope I can help you with that today. One moment, please. To continue assisting you, may I please get your Account ID and Order ID?
Account ID: RKDZI7GB7U Order ID: 6964968068 you'll see that i've been on time in my previous payments!
Certainly! Would you provide your membership level, please?
i'm just a guest :(
I'm so very sorry, Chloe. At this time, Guest members are not eligible for subscription extensions.
come on! i'm a good customer, can i talk to a manager?
I genuinely empathize with you, and I understand your frustration. Would you kindly provide your phone number, and I'll have a manager contact you as soon as possible?
(082) 032-3586
I have notified our management team, and someone will reach out to you via telephone shortly.
i really hope i can buy enough to qualify for bronze membership one day
I hope so too, Chloe! Is there anything more I may help you with today?
being a guest is rough! eh, that's it, thanks
I completely understand. :) Thank you so much for contacting AcmeBrands customer service. Goodbye!