Hello, how may I help you today?
Hi.  My name is Alessandro Phoenix.  I was just wondering when the annual sale is ending?
Give me one moment to look up that information please.

I apologize but this year's annual sale has already ended on January 31st.
Ok.  Thanks for your help.
Our next annual sale will start on January 23, 2021. Is there anything else I can help you with today?
No that's it for today.  Thank you.
Thank you. Have a great day!