Hi how can I help you
Hi. I think I'm missing credits that are mine
Ok, was it a credit from a return?
Yes, I believe so
OK let's look into it can I get your full name
David Williams
Also your username, email address and order id
I don't have any of that info
I'm sorry but without any info I can't look up your order
What about my address?
With your full name zip code and email I can retrieve your user name but I will still need the order id.  Do you think you could find the order id?
I don't know what my order ID is It's okay. That's fine
I'm sorry I can't find a way around it The system requires the order id for me to look up your order Might it be in your email inbox?
It's not there. It's fine
Ok, sorry I couldn't help you.  Sign on again if you find that order id
I couldn't find it
Anything else I can help you with today?
No, that's all Thanks
Ok, have a nice day