Hello and thank you for contacting us today! How can I help you?
I lost my phone I had been using that for two factor authentication can you remove that from the account?
I can help you get that reset. Can I get your name please? I will also need your email address to send a special code to.
Chloe Zhang chloez79@email.com
Perfect. Thank you! I will be sending you a link with a special code to reset that 2FA. I will also attach a link that gives more information about security best practicies.

Is there anything else that I can help you with today?
no that was all thanks for the help
Thank you and have a great day!