Hi how can I help you
Hi I want to know the status of my subscription so I can keep the service
No problem.  Can I get you full name, account id and order id
Norman Bouchard, BHV8N2JFIV, 2467014863
Your subscription is currently active but your renewal of $49 is due today.  Would you like me to process that payment for you now?
Yes, please
Do you have a credit card you want to use or just use the one on file?
Use the one on file please
Mission accomplished, you're all set Anything else today?
No, thank you!
Have a nice day