Hi. What can I help you find today?
Hi, I'm trying to place an order, but I can't seem to add the item to my cart
Let's see what we can do to fix that for you. May I have your name please?
Sanya Afzal, Gold member
Thank you Sanya. Firstly, have you tried refreshing the page?
No, but I can try it now And, no, I'm still unable to add the item to my cart
Alright. Let's try logging out then back in to your account. That might help itupdate.
Okay, I'll try that.  Just a moment Ah, there it goes, it's working now
That's great! Did you need help with anything else?
Okay, I think I can finish the order on my own now.  Thanks for your help
You are welcome. Have a great day!