Hello
Hi there
How can I help you?
Yes I finished the return of a pair of boots and the charge has not been reversed yet.
Let me help you with that. Could I have your full name or account id?
Sure my name is Normal Bouchard
And let me check on that refund. I will need your username, email address, and order id.
ok my username is normanbouchard343 email is normanbouchard343@email.com just a second on the order id 9641093537
Thank you The refund is still in progress. The payment will be online.
When should I expect it complete?
I am sorry for the delay. It should be completed within 48 hours
ok that sounds fair enough, if not I will recontact
Is there anything else I can help you out with?
no that is all, thanks a lot
Have a good day. Goodbye