Hi, how can I help you?
Hi, I am having a problem with some jeans.
Oh no, I'm sorry to hear that. What is the problem?
I got a grass stain on them, and I was wondering how I should treat that?
I will go ahead and look up that information for you. In the meantime, can you tell me your name?
Sure. It's Crystal Minh
Nice to meet you Crystal. To help remove the grass stain, first soak a sponge in undiluted white vinegar and lightly dab around the stain. And then dry it with paper towels and repeat if necessary.
okay. White vinegar? I'll have to get some. Thank you!
Yes correct. Also to preserve the color make sure to reverse the jeans inside out and when washing, use the cold setting. I hope this answered your question.
oh, great. Yes, thank you, I'll give that a try!
Sounds good. Did you need anything else?
No, if this works, that's all I needed.
OK, if it doesn't, feel free to contact us again. Hope you have a good day!
thanks! Bye!
Bye