Hello. How may I help you today?
Hi, i was charged for an order that i never bought
Oh no. Well lets take a look and try to get this resolved. May I have your name pleae? please?
Joseph Banter
Thank you Joseph. Just so I understand you were charged for an order you never made?
correct
Thank you. May I have your username, email, and the order ID pleaes?
Username: jb924752 | Email Address: jb924752@email.com | Order ID: 2720274739
Do you know your membership level Joseph?
yes my membership level is guest
Thank you. Please hold.

Ok Joseph. I am showing that this order was not made in error on our side. Right now I am unable to cancel or update this order.
so im going to have to be charged for an order i didn't buy
I am not showing an error from our end. Once you receive this order you may return it. Is there anything else I can help you with today?