Hello, thank you for contacting us today. How may I help you?
Hello, I need to cancel an order...    the shipping charge is just crazy  4009041948 that is the order number~
Great thank you for that information. Can I have your full name please?
oh, sorry~  Al,   Al Sanders
No problem Al, I was able to pull up your account.. I'll also need your Email address and username if you have them available please.
asanders123@email.com  asanders123
Also the Al stands for Albert correct?
yes wife insists on using Albert~  gotta love her
Haha, i understand.
20 years together so far but who's counting?
I hope everything is going great with you two! Alright I was able to pull up the purchase.
good, please cancel it
Could you tell me the shipping status?
she said no way because of the shipping charge oh, status?   transit in transit
Alright, I'll be able to go ahead and cancel the order with no issues for you.
thank you~  is my last 'honey do  for the day
Hehe, was there anythign else you would like me to look into for you?
happy wife, happy life, right?
Right you are!
no~  that does it, thanks
No problem Al. Have a wonderful day!