Hello, how can i help you
Hello, I was trying to access my account I don't have my phone so I can't use the two factor authentication
I will be happy to help you with this problem Can i get your full name
My name is Joseph Banter
Now can i get your email so i can send you the reset code.
josephbanter@email.com
Okay I have sent you the reset code. but in order to make sure our customers are practicing the best when it comes to internet safety I will send you a link to a document that will help teach you

Do you need anymore help?
That you for the password reset code I will be sure to follow the document Thanks and that is all I need
great, have a great day.