Hello. Thank you for contacting AcmeBrands, how can I help you?
Hi I was given a promo code and doesnt appear to be working. I got the code 5 days ago and it should still be valid
Let me take a look, first can you give me your full name and account ID?
Sanya Afzal safzal1 dont know account ID
As you said the promo code was issued 5 days ago, let me check with the system on this issue.

It looks like this is a system error.  I can reissue a new promo code for you.
thank you!
Your new promo code is DCDYX Is there anything else I can help you with today?
nope thanks you have a good day
Thank you, you do the same!