Hello, thank you for contacting AcmeBrands. How can I help today?
I want to know the state of my refund because I want to add an item to my existing refund.
Sure thing, can I have your full name or account ID?
Name: Albert Sanders
Thank you Albert - can I also have your username, email address, and order ID?
Username: albertsanders169, Email Address: albertsanders169@email.com, Order ID: 8773617827
And what is the new item you want to add to your return?
Michael_Kors Jeans
What was the cost of those jeans?
$84
OK, and what was the total being refunded for the items you had already started processing?
$184
OK, I have added these jeans to your existing refund. Is there anything else I can help with today?
no
Thank you, have a great day!