Hello, how may I help you today?
So I'm curious if you still haven't shipped my thing Joyce Wu silver member
May i have your account ID and order ID also?
0HODGOR9UY order 4641587618
And what is your username please?
I am joycew44
And you email address please?
joycew44@email.com have been back and forth for weeks now about whether this will arrive and if it hasn't shipped by now I'd prefer to terminate the order at this point
Ok, my system is showing me it has not shipped.
can you just cancel it for me should be boots tired of waiting for them
Your order has been cancelled and I apologize for the issue.
ok that should be all for today thank you
Have a good day and accept our apologies again.