Hello, how can I help you?
Can you help with a password reset?
Yes, I can.  What is your username?
Alessandro Phoenix sorry, you asked for user  alessandrop753
I can't get your password, but I can get a new one for you.
that will work, thanks
Please make up a pin number to remember for your password.
ok
What is the number?
9988
Your new password is 1hdknox14yp.
ok, thanks
Is there anything else I can help you with?
nope, that does it
Have a nice day!