Thank you for contacting AcmeBrands! How can I help you today?
Hi
Hello.
I'm currently facing an issue. The search result are unrelated with my query This is really frustrating
I'm sorry to hear that the search isn't working correctly on our website. I understand your frustration. Have you tried logging out of your account and then back in?
Yes I have
What is the product you are searching for?
A shirt
Can you try searching for Prada Handbag and see if the search works now?
I just did that now
Do it say no results found or did you get search results?
no result found
Alright, let's try something else. Can you clear your browser's cookies and then search for the shirt again?
I just did. this seems to fix it.
Great! Is there anything else I can help you with today?
What do you think caused this as it won't be okay to clear cookies everytime.
Our website does use cookies to provide you more personalized results and quicker loading. I'm unable to provide you with an exact reason but I'll be sending a report to our website team to investigate.
Ok thanks.
You're welcome. Can I help you with anything else?
No that's all
Okay. Enjoy the rest of your day!