Hi, there.  How may I help you?
I am having trouble with the search function on your website. Is it normal?
Let me do some digging to see what the issue could be. Log out of your account, then log back in and see if that helps.
I will do that immediately Okay I just did....the search function is running again!
Wonderful!  I'm glad it worked!  Can I help you with anything else today?
Nothing else for me....thank you
Have a great day!