Hello, how may I help you?
hiya, i just had an order delivered and realized that the shipping cost was very hight *high any chance of a refund on that?
I'm sorry about that, could I have your name and we can look up the order?
Rodriguez Domingo Order ID: 5238619247
Thanks, Rodriguez. I'll also need your Order ID. Excuse mr, I mean email.
rodriguezdomingo213@email.com
Thanks, and now I'll just need your username.
Username: rodriguezdomingo213
Thank you, do you know the shipping status of the order?
it was just delivered
I can refund part of the shipping fee ($8) for you.Would that be alright?
sure that sounds good
Okay, your refund has been sent. Is there anything else I can do for you?
that was it thanks
Have a good day!