Hi how can I help you
Hi, I think my subscription was canceled and I don't know why, I want to buy something
What made you think the subscription was cancelled?
I don't see it on my account anymore.
OK so you were wanting to check on your subscription status
yes please
correct? OK full name please Also account id and order id
I am David Williams I do not have a account ID or order ID, I havent placed an order yet
OK just to clarify did you get an email about your subscription being removed or did someone tell you?
I just couldnt see any info about it
Hmm ok let me see Were you looking to pay the renewal on your membership?
no i dont think i want it anymore if there is a subscription still on my account
Sorry I'm still unclear what action yu are looking for Can you clarify
if i have a subscription I dont want it anymore
OK but you don't have an account id?
no
I'm sorry but without that information I can't look up your acount to see your subscription status or cancel your subscription Sorry I couldn't be of more help
ok thanks i guess
Have a nice day