Thanks for choosing AcmeBrands! How can I help you?
I signed up for a premium subscription and I want to pay for it so I can get the benefits
I'm happy to help with that. Can I have your name, please, so that I can pull up your account?
sure, Joyce Wu
Thank you Joyce, I've pulled it up.
thanks
To verify your identity, can I please get an order ID and account ID?
9396799366 amd XZOWG4TCJN
Do you mind double checking your account ID for me, please? I'm having an issue with it on my end.
sure it's the same as I just gave you
Okay. I'll need to verify by other means, then. Do you have a ZIP code and email that you can give me?
92408 and I don't see my email here
No worries. Do you have a phone number handy?
(074) 649-6 5349
Thank you.
sorry about that
Got it! Apologies, it was my issue on my end. Let's get this taken care of.
please
The subscription is $99. Would you like to pay in full today, or another amount?
pay it in full
Sounds good. Would you like to give me a credit card number, or use what you have on file?
on file
All done! Can I help you with anything else today?
great no thanks
Okay, have a nice day!