Hello, how can I help you?
Hi.  My name is Albert Sanders.  My Order ID is 3217610707.  I am trying to use a promo code on this order of Calvin Klein jeans but it keeps saying it's invalid.  Can you help?
Sure, let me look up your order

Yes, it appears our system incorrectly marked that code invalid I'll generate a new one for you

Your new promo code is 8LQVO Is there anything else I can help you with?
Awesome thank you! That is all for today.
Have a great day!