Hello, I am having a problem purchasing an item. It is much more expensive than at another store. It is your Guess Boots.
Hi,  I'm James.  Let me check and see if I can help you with that.  While you're waiting, can you tell me your name?
Rodriguez Domingo
I'll need your Account ID and Order ID
Account ID CSQ8JMITBH Order ID: 9159624573
Okay,  I see that the purchase is valid.    Prices do change,  and that's outside of my control.    There's a computer system that checks all of our major competitors and dynamically adjusts our prices depending on the current market conditions.
Oh ok. I wanted to purchase through you because I'm a gold member and wanted those benefits.
I can offer you a promo code.
Really? that would be great Thank you for helping
LEN0T is your code.    This should adjust the price to match our lowest competitor.
Thanks, have a good day!
Your welcome.  Do you need anything else?
No, thank you
Have a good daty