AcmeBrands, how may I help you?
I want to return the product, it has a nasty stain on it.
Let me help you with that. Could I have your full name or account id?
My full name is Joseph Banter
Could I have your username, email address and order id to validate your order?
My username is jbanter6, my email address is jbanter6@email.com. Order ID is 0728897536
What is your membership level?
Bronze
Do you still have a receipt?
No, But I have in original packaging if its acceptable.
Yes it is. Has it been less than 90 days?
Its been 4 month
I apologize but bronze members have up to 90 days to return a product.

So there is nothing else that we can do.
Oh, That's bad.
Can I help you with anything else?
No.
Have a good day.