Hi I’m trying to make a purchase but it keeps rejecting my credit card it says it is invalid and I called the credit card company and they said it’s fine
Hello, how may I help you today? I am so sorry to hear that. I will do my best to resolve your issue. Please give me a moment.
Sanya Afzal safzal66 safzal66@email.com
Can you please go back to the checkout page and try entering your credit card information again?
That didn’t work
I apologize for the inconvenience, but can you please try logging out of your account and logging back in?
No that didn’t work either
Can you please double check the expiration date on your credit card?
Yes that was problem I feel stupid
Great. I am glad that we were able to resolve your issue. Thank you for your patience. Is there anything else I can help you with today?
No thanks
Thank you. Have a great day!