Hi! How may I help you today?
hi, i was charged twice for my subscription and wanted to know if i could get my money back
Sure! Can I have your name I am sorry that happen
David Williams
Can I have your account id and order id
VXJOA9QMIJ Order ID: 6623107911
What is your membership level
gold
how much was the error amount
$79 ok great thank you'
i have refunded it back to your card.  Any other questions today  Have a great day