Hello, how may I help you?
Hi, can I pay my subscription fee here. I don't want to lose it as I enjoy being a member.
We can pay it right now, I need your name to start, please.
My name is Joyce Wu
Thank,s Joyce. I'll also need your Account and Order ID.
My account is RUOC5WBWFR and my order id is 4581808976
Okay, great. Do you know how much you need to pay?
I do not, but I am a Gold level member
Okay, let me just check your account here.

Your current balance is $49.

Do you have a credit card that you'd like to use or should we use the card on file?
Please use the one on file
You subscription has been renewed. Is there anything else I can help you with?
No, thanks for the help
Have a good day!