Hello, thank you for contacting AcmeBrands. How can I help you today?
Hi, sorry to bug you with something silly, but I seem to have forgotten my password the username is albertsanders831
I can help recover that for you. Can you provide your full name or account ID?
Yes, the full name is Albert Sanders, no middle name
I won't be able to tell you your password, but I can set a new one for you.
That would be great
Do you have a pin number?
I do not.  I gave an answer to a security question when I signed up, will that work?
Yes, that will also suffice.
"Martinez" was the answer
Thank you - here is your new password. htox311kzrm Is there anything else I can help you with today?
Excellent.  I should be able to take it from here. No, that's all.  Thanks for the help
Great, thank you and have a great day!