Hi, I need to log on and check order status, I lost my phone, my cell, I use for 2 factor authentication, what should I do?
May I have your full name or account ID to pull up your account?
I'm Crystal Minh
Do you still have access to your email so I can reset your 2FA?
Yes, I can get to e mail.
Wonderful, can I have your email address?
Crystal48@hotmess.com
Alright, I've sent a reset link to that email address. It'll help you get back into your account and check on your orders
Thanks a bunch. Goodbye.
Is there anything else I can help you with?
No, I'm good, apprieciate your help.
Absolutely, have a wonderful day