Hello, how can I help you?
i would like to get a refund on an item
Okay, can I have your name, so I can pull up your account?
Alessandro Phoenix
Thanks Mr. Phoenix, and what is the reason you'd like a refund?
nothing just changed my mind
Okay, can I have your username, email and order number? Are you still with me?
yes i am username: ap939291 email: ap939291@email.com and order number is 5254717006
Okay, I was able to validate your purchase. How would you like to receive your refund?
credit card
Okay, and what is your account number? Are you still with me?
yes
Okay, what is your account number?
OD0ZMEQMUP
And what is the amount of the refund?
49
I've refunded $49, is there anything else I can assist you with?