Welcom, how can I help you?
I am calling in to complain because you were charged for the order below even though you never bought anything. It was a Calvin Klein Jeans
I was? huh? Oh, you mean you  got charged for jeans that you didn'
Yes
i see. I am sorry to heear that what is your name?
Rodriguez Domingo
can I have your username & email & order ID please?
Username: rdomingo598 Email Address: rdomingo598@email.com Order ID: 2941271808
thanks

are you a member?
Yes
what level?
Silver
I am afraid that there is nothing I can do about this SOrry
Ok
we can only offer refunds to GOld members
Ok
I apologize is there anything else?
No but thank you
have a good day. thanks for your understanding