Hello
Hello, how can I help you today?
I have an Order (ID: 5715577786) and I would like to move the shipping to next week so I could avoid paying and shipping fees.
Sure, I can help you with that. Could I get your full name and account ID please?
Joyce Wu Account ID: EJ7AFWVEZX
Great, what is the current status of your order?
Delivered
Alright, well if it has already been delivered I can not alter the shipping date. Did you already receive it?
I don't think so.  I will check once I get home.
Alright, sometimes it will mark it as delivered and then the carrier brings it later that day If you do not get it by end of day tomorrow reach back out and we will see what is happening. Is there anything else I can help you with?
No.  That is everything,
Great, have a great day.