Hello, how may I help you today?
Hey, I have a complaint. Can you help me?
Yes, of course. What is your complaint?
I completed my return, and the charge on my billing statement has NOT been reversed. What's the hold up?
I can look into that for you. Can you please tell me your full name or account ID?
Joseph Banter
Can you please tell me your username, email address, and order ID?
Username: jbanter3 Email Address: jbanter3@email.com Order ID: 7744100700
Thank you

Are you sure that your username and email address are correct?
Yep Username: jbanter3 Email Address: jbanter3@email.com
Can you please tell me how long you've been waiting for the refund?
At least 10 days.
I apologize. There seems to have been a delay in processing your refund. I will get it fixed for you right away.
Perfect. Thanks for that.
One moment please.

I've processed your refund. You will see the refund on your billing statement in a few days. Is there anything else I can help you with today?
That's it. Thanks!
Thank you. Have a great day!