Thank you for contacting Acme Brands! How can I help you today?
I am trying to buy some jeans. However, my credit card keeps getting rejected. Can you help me?
I'm sorry your having difficulties placing your order. I can help you. Can I have your name?
Joyce Wu.
Joyce, can you try deleting all of the payment information and enter it all again for me? Then let me know if it's rejected again?
I tried that. The card was rejected again.
Okay. Log out of your account completely, then log back in and try to place your order.
OK. I tried that. It did not work.
Alright. Can you check the expiration date of the credit card? Maybe it has expired.
OMG. How stupid of me. This credid card expired a year ago.
It happens. I'm glad we found the reason. You'll just need to use a different card to place your order. Is there anything else I can help with.
I am going to shred this card right now. Now, that is all.
Okay. I hope you have a great day!