Hi.  How can I help you?
I wanted to remove the second item from my order
Ok
i did not actually intend to buy it as I chose the wrong size
Can you tell me your name, your account ID, and the order iD from this order?
David Williams ED1YOXK32R 9073769446
Has the order shipped yet?
Order Received is the status
What is the price of the item?
64 dollars
Ok, the item has been refunded
great thanks for that
Of course Is there anything else I can do for you today?
that was all I needed have a good day
You have a good day too