Hello, thank you for shopping with AcmeBrands! How may I assist you?
I want to check on my order status because the cost of shipping was high
Okay. May I have your full name?
Albert Sanders
Did you get an email telling you what the shipping status is at all?
In Transit
May I have your account ID and order ID?
AV5AXDTJJI
and order ID?
Order ID: 0057846806
That means it's on its way. Were you hoping to slow the shipping down to save some money?
yes please or could I cancel this order
Let's see what our options are. May I get your username and email address?
as853024 as853024@email.com
We can cancel the order for sure. Let me do that now.

Is there anything else I can do for you?
no thanks I am good
Okay. Have a nice day!