Hello. Can I be of any assistance today?
I would like to renew my subscription service please
I see. one moment please. Can i have your name please? And do you know the current status of your account?
Yes. My name is Rodriguez Domingo
Thank you Rodriguez. Please hold.
The status of my account is current
Ok Rodriguez I currently see your account is not active. The amount due is $55. This was due yesterday but you can pay now if you would like. I will also send you a link to log into your account so you can view this information yourself.
My account should be active.  I would like to pay now.
Do you know your username? hello?
Hello.  I do not know my user name. NROGETBJOE is my username. I just found it.
You can log in to the account and make your payment to renew your subscription. You can use the link provided above.
I will pay using the link above.  Thank you.
Or I can accept payment now. Might be easier.
I can pay you know with my credit card if you like
I will need account ID and order ID please. I will get CC in a minute. hello?
My account ID is NROGETBJOE and my Order ID is 8780407656
Thank you.

Would you like me to use the CC on file?
Yes please use the CC on file
Thank you Rodriguez. Your subscription has been paid and updated.
Fantastic.  Thank you very much!
Anything else I can help with?
No.  That is all I needed to get done.  I thank you again for your help!
You are welcome. Have a great day.