Hello! How may I help you?
Hi there!  I would like to see if I can get an extension on my account as payday hasn't hit yet.
Okay! Let me look. May I have your full name or account ID please?
Crystal Minh RD0S7IX7ES
May I have your order ID?
2563478282
Okay, I am into your account. What membership level are you?
Silver
Since your bill hasn't hit yet, you are able to get an extension.
Fantastic! Thank you so much!
I have added extension to your account. Is there anything else you need help with?
That will do it!  Take good care.
Have a great day.