Hi, how can I help you?
Hello, I want to check the status of my order. It says it shipped but I have been waiting for 9 days now, and am getting a little impatient
May I have your full name or account ID?
My name is Joseph Banter. My account ID is HI1EBW2K89
And what is your username, e-mail address, and the order ID?
My username is jbanter9. My email address is jbanter9@email.com. My order ID is 8513889366
Yes, the item shows as shipped still. I can try shipping a new order to you. You may have to contact delivery services as to why the item has not been delivered.
Yes, that's fine. As long as I can get it within the next 2 days, it is a birthday gift.
Ok, can I get your address for the new shipping label? And what was the brand and the product?
My address is 8892 Lincoln Ave, Jacksonville, CA 47690. They were brown Calvin Klein boots.
OK, a new order has been processed with priority shipping.
Thank you for your help.
Please contact us when the other item s delivered or you contact your delivery service.
I will!
Is there anything else I can help you with?
No, that is it
Have a good day.