Hello, how can I help you today?
I'm having an issue related to shipping, the price for it just seems really high.
Okay, let me see what I can do for you. What seems to be the problem with the shipping cost?
its almost 15$ it was supposed to have been closer to 5
And you'd like to get the fee refunded or waived?
if possible yes
Or something else? Regardless can I have your full name?
David Williams
And your username, email, and order ID?
davidwilliams617 davidwilliams617@email.com 0902260100
Okay and what's the shipping status of your order?
In Transit
Okay I can waive the fees on that for you if you'd like?
if you could
And it's done! Is there anything else I can do for you today?
no that was all
Then have a nice day!