Hello. How may I be of assistance for you?
Hello, I need to return a pair of Tommy Hilfiger boots as they are the wrong color
Sure. May I have your name please?
Albert Sanders
Can I have your username, email, and order ID also?
albertsanders039,  albertsanders039@email.com, 6308800911
What is your Membership level?
brpnze
Thank you. One moment please Albert. When did you purchase these boots?
2019-11-17
Do you still have the receipt or original packaging?
I do not
Unfortunately without that I cannot process this return.
Oh dang. Ok
Its just outside the the cut off period. Im sorry about that.
That is ok
Anything else I can help you with?
That is all I needed
Great. Have a nice day.