AcmeBrands, how may I help you?
I was charged twice for my subscription
Let me help you with that. Could I have your full name or account id?
Chloe Zhang and my ID is 9EQIUU1HNN
Could I also have your order id?
6028582359
Thank you What is your membership level?
Bronze
Let me check the system.

Unfortunately I am not able to refund the charge according to the system.
That's not an acceptable answer. I would like to talk to your manager please
I will send a message to the manager to contact you as soon as possible. Can I help you with anything else?
That is all. Thank you
Have a good day.