I have questions about the status of my subscription
Hello! Thank you for shopping with AcmeBrands. I'll be glad to assist you with that! May I get your full name, please?
Chloe Zhang
Thank you, Chloe. To continue assisting you, may I please get your Account ID and Order ID?
Account ID: WSAOSCON3A Order ID: 1828779867
Thank you, Chloe. It looks like you do not currently have an active subscription.
umm, how much is due? i'd like to pay it off
Sure thing, it looks like $20 is due tomorrow, and that will reactivate your subscription. I will also send you a link so that you may access your subscription details in the future.

Chloe, do you happen to know your username? I can provide that for you if you need it.
i think i know it, but can you help me pay for the subscription? i'd like to get that resolved now if possible
Absolutely. Your username is czhang1, for your reference.
right, i know that
Would you like to pay the $20 balance now?
but yea, i want to pay the balance
Would you like to charge the credit card you have on your account for the remaining balance?
yea. that would be perfect
You're all set! I've authorized a charge of $20 to pay the remaining balance on your subscription. Is there anything more I may help you with today?
nope, that's it thanks
You're welcome! Thank you so much for contacting AcmeBrands customer service. Goodbye!