Thanks for contacting us at AcmeBrands! How can I help?
Hello. So I just got wonderful news today! I am about to be a grandmother! I am so happy
Congratulations!
But in all the excitement, I forgot my password Now I can't get into my account and order my daughter a present to say congratulations to her
Understandable! Luckily, I can make a new one for you. What is your full name, ma'am?
Can you help me?
Absolutely.
Crystal Minh Or call me grandma :)
Thank you very much. What is your username?
It's crystalminh238 I really need to get into that account so I can check my other orders
Thank you, and last thing, do you have your PIN or security answer handy?
and get my daughter a present My pin is 11421
Okay, Grandma, I have created a new password: 1nbhdajwqb
Oh good
You can change that to whatever you like after logging in with it.
Let me try that
Can I help you with anything else now?
Oh, this is great! I was just able to log in. I can see all of my orders now and make new orders as well Thanks so much! I don't need anything else
You're welcome. Have a great day, and congratulations again!