Hello, how can I help you today?
I received a promo code 5 days ago and I am trying to use it today and it's keeps telling me it's invalid
I am sorry about that issue I will work to resolve it for you. Can I have the full name or account id?
Alessandro Phoenix
I see the issue is indeed our fault, I will issue another promo code.
Thank you!
JNSSS is the new promo code
Gracious.
Was there anything else I could help with?
Nope that's all
have a great day