hello, how may i help you?
I was charged twice on my bill for subscription
i see, i can help dispute your double transaction today may i have your full name to pull up the accounbt
Joseph Banter
may i also have your account and order id?
Account ID: Q06V1JYUX3
and the order id?
Order ID: 3941639997
thank you! and what is your membership level?
guest
unfortunately as a gues customer, i cannot refund you at this time
okay
The bill is confusing, however, it may look like you have been billed twice, but it is just showing the amount owed and paid is there anything else i can help you with
no
have a nice day