Hello. Thank you for contacting Acme. May I have your name please?
Hi, I am Rodriguez Domingo
Hello Rodriguez. How can I help you today?
I need to find out about my current subscription status.
Certainly. May I have your Account ID?
Account ID: CLYKS9UPA3 If it is behind or almost up I really want to keep it or extend it.
Your subscription is not active.
Ok can i please activate it now as gold member?
sure!

I have extended that for you. Is there anything else I can do for you today?
Great, thanks and I will continue to shop here. That is all you have been perfect,
thank you for being a customer. have a great day.