Hello, thank you for shopping with AcmeBrands! How can I assist you?
I want to dispute my bill because I was charged twice
May I get your full name or account ID?
Chloe Zhang account ID 6MYSJJIE72
Thank you. What were you charged twice for?
order ID 7128536157 a Michael Kors jacket for $54
Okay, after verifying your identity and checking your account, I can see that you were only charged once and the email confirmation you received was incorrect. Is there anything else you need?
So I was only charged once
Right!
Can you please send me a correct statement that says this information that I was only charged once
Yes, I can do that. You will have it shortly. Anything else?
no thanks
Okay. Have a nice day!