Hello, how can I help you?
I want to double check status of refund
Sure, what is your full name?
Joyce Wu
Next, I need your username, the email tied to your account, and the order id on the refunded order
Email Address: jw633762@email.com  Username: jw633762 Order ID: 3732451443
Alright, I show your refund as in progress. It was initiated three days ago via the website. Is this the refund we are talking about?
Ok I just needed to double check
No problem Is there anything else I can do for you? Have a good day.