Hello, how may I assist you today?
Hi! Last week I returned a CK shirt but apparently the charge still appears in my credit card.
Okay, what's your full name?
Norman Bouchard
Can I have your username, email, and order ID as well?
My username is nbouchard355 nbouchard355@email.com Order ID: 8298910824
Thanks for that. How long ago did you return it?
No problem
How many days have you been waiting for your refund to be added to your account?
last week. And I got a notification that the item is already in your warehouse 3 days
What's your membership level?
Silver
Thanks for that information. Sometimes it can take up to 7 days for the refund to be added back to your account. If you haven't received it by next Tuesday please reach out to us. I apologize for the inconvenience.
Ok. Will do
Is there anything else I can help you with today?
No worries. I just don't want to pay for it. That is all. Thanks
I totally understand. Hopefully it will be taken care of quickly. Glad I could help, have a wonderful day!