I never received the package.
Hi, how may I help you?
I am waiting for 9 days.
For an order?
yes
Sorry for that, could I have your name?
Sanya Afzal
Thanks, Sanya. I'll also need your Username, Email, and Order ID.
sanyaafzal407,sanyaafzal407@email.com,4427900381
Great, let me see here.

Okay, we need to send you a new item. Could I have the address?
5837 Lincoln Ave  Jacksonville, NY 54092 The item was Calvin Klein Shirt
Thank you, one moment.

Okay, you're all set. Is there anything else I can do?
no
Have a good day!