Hello! How can I help you today?
Hi. I wanted to find out when my premium subscription payment is due. I don't want it to expire.
Sure I can help you with that! Can I start with your full name and account ID please
Albert Sanders   FJWISSJQTZ
Thank you Albert! Can I also have your order ID please
9139293046
Alright I was able to verify your account. Now you'd like to know when your subscription is due, correct?
yes
It was actually due yesterday.

You owe $49
Oh no. I'd like to pay that now.
I just sent you a link where you can pay
Great. Thank you.
Is there anything else I can help you with today?
No, that's it.
I hope you have a great day!