Hello, thank you for contacting us today. How may I help you?
HI I wanted to check with you about the cost of shipping. You see its too high
I'm sorry to hear that the shipping was a bit too high. Would you like to cancel the order?
Sure. If thats possible or if you could waive the fee
Alright let's look into it. Could you give me your full name or account ID so I can pull up your account?
Crystal Minh
Thank you, and could you provide me with your Username, Email Address and order ID so i can validate the purchase?
Username: crystalminh313 rystalminh313@email.com Order ID: 8636414341
Alright great everything looks good. Last could you tell me the shipping status?
in transit
Alright great. If you would like I can waive the fee for you.
That will be great appreciate it
Not a problem! Was there anything else I could help you with today?
Thats all. Thank you
Thank you for shopping with us. Have a great day!