Hi! How can I help you today?
Hi I have a question about my account. I signed up for the premium subscription service but I just checked my account and I was charged twice for it.
I'm sorry to hear that. I can help you with this issue. Let's start with your full name and account ID please
Joseph Banter 7TCLHLVFK5
Thank you, Joseph. Can I also have your Order ID?
3725762950
What is your membership level?
silver
And how much did it overcharge you by?
59 sorry 55
I have refunded your account. Is there anything else I can help you with?
that's it thanks so much
You're welcome! have a great day.