Hello! Thank you for shopping with AcmeBrands. How may I assist you?
I'd like to return an item, it has a stain
I'll be glad to help you with that. May I get your full name, please?
I got it for my grandchild, and this is unacceptable David Williams
I completely understand, David. One moment, please. To validate your purchase, may I please get your Username, Email Address, and Order ID?
I don't have the original packaging, I threw it away.
We'll work on that for you, I promise!
davidwilliams014, davidwilliams014@email.com, and 4584198816
David, what is your membership level, please?
gold
Great news! Gold members enjoy unlimited returns. To generate a shipping label for you, may I get your full address, please?
2735 Brushwick Dr, San Mateo, TX 74907
How would you like to complete your return? Your can opt for By Mail, In Store, or your nearest Drop Off Center.
in store would be fine
You're all set! The return label and details for how to complete your return will be sent to you by email. Is there anything more I may help you with today?
that's all for today, thsanks
Thank you so much for contacting AcmeBrands customer service. Goodbye!