Welcome to AcmeBrands. How may I help?
Hi! I read in an email about my subscription status. I wan to check the status of my subscription bc it looks like it was removed
OK. Let me help. May I have your full name and account ID
Name: Crystal Minh i don't know my account id
That's OK, Crystal. I was able to pull up your account.
thanks
You want to check if your subscription is active?
yes please
OK. Do you have your order id?
no i'm sorry
May I have your zip code, phone number, and email then
19204 2129998888 dont have my email
OK. I have verified your ID. Let me check on the subscription

It says the payent was due yesterday and is no longer active
can i pay now?
Yes. I have sent you a link to correct that.
thank you!
your username is cminh1 You're welcome. Anything else I can help with?