Hello. How can i help you today?
Hello, I certainly hope you can I am trying to buy this item I think may be selling out and my cc keeps being rejected it have the money there for sure
Okay. I'd be more than happy to look into that for you
I am a silver member Why is that happening with my card on your site
So if I am understanding correctly your credit card is being declined and saying invalid?
I use this card all the time invalid it's a valid card trust me
Okay
I even called the bank
were going to go through some basic troubleshooting Can you try clearing your card details from the site and entering them again?
I have done that already just now that's why I am chatting in Once i see that didnt work I figure I need you to help okay I have cleared the card number what now
okay if you enterred again and it didnt work we will try something else
I put them back still no
please try logging out of your account and then back into it and try again and let me know
ok will try that just a sec
no rush
I've tried everything or so I thought.  Logging out and back in worked though thank you very much I gotta catch this item now
Great to hear is there anything else I can help you with today?
Enjoy the rest of your shift.
have a great day!