Hello, how can I help you today?
hi. I returned an item and the charge has not been reversed yet.
Okay, let me look into that for you.
great
Can I have your full name?
Norman Bouchard
And your username, email, and Order ID?
Order ID: 6721811584 Email Address: normanb2@email.com Username: normanb2
Okay and how long have you been waiting for the credit on your account?
two weeks
Okay, given that timeframe I'll issue you another one and hopefully it should go through in a few days.
Great! Thank you
Is there anything else I can do for you?
That is all!
Then have a nice day!