Hi there, How can I help you today?
hi i would like to return an item because it is the wrong size please
I can help you with that. Just to clarify, you received your order and an item is the wrong size and you'd like to return it?
yes
Can I please get your full name or Account ID?
Alessandro Phoenix
To validate the purchase can I get your username, email address and Order ID Alessandro?
ap349300 is my user name and my email is ap349300@email.com 0531654917 id the order id
Great, I was able to validate the order. What is your membership level Alessandro?
silver
And when was this item purchased?
2020-02-25
Perfect. That was within 6 months so we can go ahead and start this return. You will need a shipping label. Can I get your address for it.
it is 8380 Lincoln Ave Raleigh, MI 4389
And how would you like to make this return?
paypal
This is how you return your item. So, by mail, in store or at our drop off center
by mail
Great, the shipping label will be mailed to you. You can drop the item in the mail and your return will be processed. Is there anything else you need today?
that is all, thank you
Thanks and have a great day!