Hello?
good afternoon, how can I help you?
Hi! I have a question about a product listed on your site
tell me the details
I'm interested in buying a long jack from Michael Kors. The price is nice. But I'm not 100% sold on it
What details about it would you like to know before buying it?
I was wondering, is this product perfect for light rain use, heavy rain or is it more for cooler yet drier weather? Also, it doesn't show an image of the back and I wanted to know if a hood is offered for this product
ok, one moment please
One other question. What's the material made of? Is it water resistant?
Ok our jackets are designed to avoid cold windy conditions, keeping you cool so it also works for rainy climates keeping you warmer the jackets have all hood The outside of the jacket is made with synthetic materials. The inside of the jacket is lined with cotton
Perfect! I'd like this jacket to last me a while. So I need it to withstand rain, mud, puddles and baby barf I noticed there are two pockets on the ouside. Are there any pockets on the inside for protect stuff like a wallet?
our jacket is your solution no, only from the outside
Alrighty. Finally, do you accept returns in case I end up not liking the product?
yes we do sir
Oh, I'm sorry. I do have another question. Do you know if this material holds up in the washer? I'm concerned about shrinking
sure, one moment

won't shrink after washing ^^
Perfect. That's all of my questions I appreciate the help!
A pleasure to help you, sir, just to confirm which one would you say was the most important to define your purchase?
Definitely shrinkage. I need to look like I actually bought the right size
ok thanks