Hello, my name is Danny. How may I help you?
I need to return something.
Sure. May I get your full name and Account Id.
Joseph Banter I don't know my account ID.
May I get you zip code and email address.
39264  jbanter0@email.com
May I have you Order ID.
Order ID: 1108180427
Okay, so your username is jbanter7.
thanks
What is the reason for you return?
it is too small
Do you have a membership? If so, what level?
gold
That's great. As a gold member you get unlimted returns. Okay, so I just need your full address to send a shipping label.
6898 Lexington Ave  Raleigh, NY 39264
How would you like to process your return? By mail, drop off center, or in store?
mail
You're all set. Is there anything else I can help you with?
all good thank you
Have a nice day.