hi how can I help you today
I would like to know more about this shirt because i am thinking about buying it
ok I can help you with that what shirt are you interested in?
a michael kors shirt
great what would you like to know about it?
i want to know the arm length
what size are you interested in?
i don't know large?
we have shirts with arm length 32 inches (small), 34 inches (medium), and 36 inches (large)
ok, that sounds good
is there anything else I can hlep you with?
no, that is all
ok great have a good day