Hello, how can I help you today?
would like to check the shipping status because i never received my package. been waiting for 9 days. can you resend my order?
I can look in to this for you. It should not take that long. Can I get your full name or Account ID?
Norman Bouchard. WMKOOKISDS
To validate the purchase can I get your username, email address and Order ID Norman?
normanbouchard190. normanbouchard190@email.com 6456216002
I was able to validate the purchase. Since it has been 9 days I am going to send out a new order. Can I get your shipping address?
2661 primrose ave la fayette ca 66438
And what was the item Norman?
michael kors jeans
Great, I've sent out some new jeans to you and they should arrive soon.
thank you
Was there anything else I could help you with today?
that is all
Thanks, enjoy the rest of you day.