Thank you for shopping with AcmeBrands! How may I help you?
Hi can you help I forgot to add one more thing to the cart before checkout
I can help you with that. May I have your full name?
sure its chrystal minh crystal minh this predictive typing on my keyboard :)
It can be a problem for sure! May I also have your account ID and order ID?
I believe its 9045445413
Do you know what your account ID is?
I need to add the michael kors boots please size 7 yes that would be 8FBU1WHE8K Bronze member
Do you know the shipping status of your order?
it says delivered I am not sure why I was gonna add the boots
Sometimes they ship very fast. Let me see what we can do.
Okay I would really appreciate if you can help.
Unfortunately, as a bronze member, we would have had to catch your order before it was shipped. I apologize, you will need to start a brand new order.
oh my so I have to start a whole new order now?  Well ok
Yes, I'm very sorry.
ok
Is there anything else I can do for you?
no thanks
Okay. Have a nice day!