Hi! Thank you for contacting us today. How may I help you?
The name on my account is spelled wrong, I'd like to fix that.
Sure I can help you with that
Thanks.
Can I have your full name?
Alessandro Phoenix
Thank you! What is the name spelled on your account
It's spelled with an a at the end instead of an o. Alessandra.
Ok and for security purposes can you verify your zip code, telephone number and username
38192 My phone number is 9431817195 I don't know my user name, I've just used my name.
Ok, do you know your email address
aphoenix@gmail.com
Thank you, I was able to verify your account. Give me a moment while I update your name

Ok, I have updated your name on your account.  Is there anything else I can help with
No, that's all for today. Thanks for your help.
You're Welcome! Have a great day.