Hello, how can I help you out today?
Hi I would like to return a product because it was stained when I recieved ir It
I'm sorry to hear! I'll be happy to help you out with that. Can I have your name so that I can pull up your account, please?
Crystal minh
Thank you, Crystal. While I do that, please send me your username, email address, and order ID, so that I can validate the purchase.
crystalm386 crystalm386@email.com Order ID: 1088804480
Perfect, thank you! When did you purchase the item?
Nov
Okay, and what is your membership level?
Nov 8 2019 Gold
Great, we appreciate our gold members, and they get unlimited returns!
Thanks
Please send me your full shipping address so that I can generate a return label.
123 fake Street, trump America, 23455
Thank you. And would you like to process the return by mail, or do it in a store or one of our drop-off centers?
Mail
Okay, you're all set, and you should be receiving your shipping label soon! Can I help you with anything else today?
No
Okay, have a great day!