Thank you for shopping with AcmeBrands! How may I assist you?
Hi there!   I'd like to check in on on my refund status please
Sure! May I have your full name?
It's Joyce Wu
Thanks! May I also have your username, email address, and order ID?
joycew70@email.com Username is joycew70 Order ID: 9727679753
Your refund is in progress and you will receive it online, as you originally requested.
Oh ok, thank you!  I just needed to double-check
No problem! Is there anything else I can help you with?
That's all for today, thank you so much
You're welcome! Have a wonderful day.