hello, how can I help you today?
Hello, I am trying to access my account but I seemed to have forgotten my username.
sure, I'd be happy to help you! Can I have your name please?
Norman Bouchard
Thanks! Can I have your zip code and phone number please?
88263, (477) 534-4027
Thanks! I am showing your username to be nbouchard1
Ok great thanks
Is there anything else I can help you with?
That is all
OK, perfect, have a great day!