Hi there!
Hello! How may I help you?
So I hope it isn't too late but I'd like to add an item to an order I already have with you guys?
Let me see if we can help you out! May I have your full name or account ID please?
Thanks! I totally spaced out earlier, and sure thing! It's Albert Sanders
That happens! :)
Yeah q.q
May I also have your account ID and order ID please?
You ceritanly may, let me grab that for you My ID is YYUB26WFEA, and the order id is 7086673010
Thank you! We have verified your identity.
Awesome!
Has your item already shipped?
Uhhh it wasn't this morning but let me double check ...........Oh no! It looks like it was delivered already??? Oh man...does this just mean I have to order it separately then?
I am sorry, but yes. I can make the purchase for you through here and get it shipped out ASAP
Well man...no idea it even shipped. And yes that would be amazing!
What item did you want?
It's the Michael Kors boots for $64 that you have on your site?
Oh yes. I see them. They are VERY nice
Right?!
The purchase has been made!  I used the information already listed on your account from your previous order.
They're for the wife actually. I think she'll love them Oh that's awesome thank you so much!
You're welcome! What else can I do for you?