Hello, how can I help you today?
The site isn't accepting my card. I have tried to purchase a coat several times and my card continues to be declined.
Happy to help, may I have your full name please?
David Williams
thank you. You may try entering your credit card information again.
Okay IT was declined again
You may then log out and log in back.
I will try that Ah! got it!
Great, is there anything else that I can help you with?
No, that is all
Have a nice day!