Ho how can I help you
I placed an order and received an email regarding my order but the items I ordered and the items in the email I received do not match.
Totally different items, or correct item but wrong quantity?
Totally different items
OK can I get your full name
Sanya Afzal
And can I get your account id and order id
Account ID: GQRZNUZYG0 Order ID: 9298376803
And your user name and email address
Username: sanyaa18 Email Address: sanyaa18@email.com
Ah yes, from my end I can see that your order was actually correct.  That email was sent in error.  You should just disregard that email.
Thanks for checking!
Anything else?
That is all
Have a nice day