AcmeBrands, how may I help you?
Hello my name is Rodriguez Domingo and I have a problem with my subscription
What is the problem?
I want to keep  it but Im not sure if its about to expire
Let me check that for you.
I really like the service so I want to make sure Im still part of the club
Could I have your account id and order id to verify your identity?
Account ID: 8XRUKHZHG1 Order ID: 5948414678
Thank you Let me check that status of your subscription.
Ok thanks
Your subscription is active, however you do owe $14 today.
Oh I will make the payment then if I make the payment then im all set?
You can also check the status on the following link

Yes Can I help you with anything else?
Ok thanks that would be all
Have a good day.