Hello! How can I help you today?
I tried to use a promo code on my order and it says that the code is invalid! I got this code eight days ago. Can you check into this?
Sure I can look into that for you.
My name is Alessandro Phoenix
Thank you Alessandro

You said it was issued 8 days ago?
Yes, 8 days ago.
I'm so sorry, typically promo codes are only good for 7 days. But I'm going to double check the system for you.
I did not see an expiration date. I really think you should give me the discount. I am a silver member.
I got a new 20% off promo code for you. It's LSBEW
Great. Thanks for your help.
You're welcome. Sorry about that. I hope you have a great day!