Hello, thank you for contacting AcmeCorp, how may I help you today?
I am looking for my order?  I ordered it 9 days ago and still haven't received it yet.
I apologize, I would happy to look into this for you. May I have your full name or account id please?
Joyce Wu AGHELXRAN7
Thank you may I please have your username, email address, and Order ID?
joycew40 joycew40@email.com 8354290281
Thank you Joyce. You stated you have been waiting 9 days correct?
Yes 9 days
I will go ahead and ship a new order.  May I have your address please?
1003 Woodshore St  Monterey, WA 82806
What was the item in the order?
a Michael Kors shirt
I have gone ahead and placed the order, it is set for overnight shipping at no cost. Is there anything else I may help you with today?
Thank you so much for you help thats all i need
Your welcome. Thank you for contacting AcmeCorp, please be safe and stay well.