Thank you for contacting AcmeBrands! How can I help you today?
Hi, I want to check my account status. I think I'm missing about $40 worth of credit.
I'm sorry about your inconvenience. What were the credit for?
I received them from a promo package
Okay. Could I have your name or account ID to pull up your account please?
Norman Bouchard
Yes, it appears that there was an issue applying the credit to your account previously. Give me moment and I'd be happy to apply those to your account now.
Okay great
I was unable to directly add your credits to your account, but you can use the code C75LO to take $40 off your next purchase.
Okay great, that works for me.
Is there anything else I can help you with today?
Nope, that was all. Thank you
You're welcome. Enjoy your day!