Hello and welcome to AcmeCorp.  With whom do I have the pleasure of speaking with today?
My name is Alessandro Phoenix. I got this really great pair of jeans for my son and I ordered the wrong size. I hoping you can help me with the return.
Hi Alessandro.  I will be happy to help you with the return. First, I'll need to validate the purchase.  Can I have your username, email address and order ID please?
My username is ap008433, ap008433@email.com, and order ID is 1793694610.
Great, you are all validated.  Next, can I get your membership level and the date you purchased the jeans?
I am a Silver and I purchased them on 09/29/2019.
Thanks.  I will be happy to do the return for you.  I just need your full address first because you will be printing out a shipping label.
My address is 4444 Woodshore St., Newark, TX, 34942
Finally, how would you like to return the jeans: by mail, in store, or drop off center?
I can just mail them back if that works for you all.
Yes, that will work.  Okay you're all set.  Just print out the return label sent to your email and attach it to the package with the jeans and just ship it out to us.  When we receive it, we'll process your return. Is there anything else I may help you with today?
No, that is all. Thank you so much for your help.
You're so welcome, have a wonderful day.