Hello, how may I help you?
I just returned some boots, but my billing statement hasn't been reversed yet. I sent them back a week ago! What's going on?
Okay, you are saying you haven't received your refund yet for your returned items, correct?
That's correct, and I really need the money now for some olives.
Okay! May I have your full name or account ID?
My name is Chloe Zhang The order ID is 0093593853
I also need your username and email.
My username is chloez96 and the email is going to be chloez96@email.com
Alright, Ms. Zhang. How long have you been waiting for your refund?
A week I need the $94 back now please What's the delay?
I'm sorry, it was company error. I just sent the credit. You should have it now.
Okay great thank you
Will there be anything else?
no
Have a great day!