Hello, how may I help you today?
Hello. I need to return these boot. They are brown and I wanted blue boots. These don't go with anything in my closet. Can you process this return for me?
I would be glad to help you with your return.
Great!
Can you please provide me with your full name, username, email address, and order ID?
What do I need to do? Crystal Minh cm816526 cm816526@email.com 3587792555
Thank you. Can you please tell me your membership level?
Bronze
Can you please tell me the purchase date of your boots?
I bought them in 2019 I think it was on November 4th
Do you still have the receipt?
Unfortunately I don't. I threw it out along with the original packaging
I sincerely apologize but we are unable to accept your return because the return duration of 90 days has expired.
Oh no. Well, that's disappointing but I suppose I understand. I did wait a very long time to return it That you for trying anyway *Thank you
You are welcome. I apologize but any frustration this might cause. Is there anything else I can help you with today?
It's okay. I'll remember to do returns faster in the future. I don't need anything else
Thank you. Have a great day!