hello, how can i help you today?
Hi. I have a question about the premium shopping service I subscribed to. Has it been activated yet? Are you with me?
yes
Has my payment gone through for Order ID: 4945330256?
may i please have your name or account id to pull up your account
My name is Rodriguez Domingo and my account ID is AITGA8BIRB
and just to clarify, you are asking about the status of your subscription activation today, correct?
correct
thank you, give me one moment to pull up the details
Has my payment gone through?
i am checking that for you now with the order number
Thank you
i see here that your account does not have an active subscription
May I pay for the Bronze level premium subscription shopping service now?
yes one moment
I want to make sure that I don't pay twice. I do have the order ID.
go to the following link and sign in with your own username

there you will be able to subscribe to the plan you wish
Thank you for your assistance.
can i help you with anything else today?
No. I'll connect through the link you're sending.
thank you for contacting us, and have a nice day!