Howdy, how can I help you tonight?
Hello, I need to return an item. It was stained upon arrival.
ok, lets see what I can do to help. Can I have your name please?
Norman Bouchard
Thanks, I'll also need your username, email address and order ID
nb866300 nb866300@email.com
great, and your order ID?
6566759899
Great, what is your membership level?
silver
was this purchased in the last 6 months?
yes
ok, that's great news. I'll need your full address. You'll need to print a return label and ship the item back to us
1445 Brushwick Dr Monterey CA 39867
How would you like to return that item? Is mailing it in ok or would you rather use a drop off center or bring it by a store?
mailing it will be fine
ok, great. Is there anything else I can assist you with?
no that was all thank you
fantastic, you're welcome, have a great night!