Hello. How can I be of service to you today?
Hi so sorry. My son tried to set me up an account yesterday with you guys and he accidentally spelled my name wrong and we can't find a settings button Would you be able to help us with that?
Let me look into this a little bit and see what I can do to help
Awesome! Take all the time you need
So the name was spelled incorrectly upon account creation and you wish to change the name?
That would be correct, yes!
All right. Can I get the Full Name (currently) and Account ID?
Sure thing! My actual name is David Williams, he accidentally spelt it Dadvid, probably a habit. And my username is dwilliams488
Okay so the correct full name is David Williams?
Yep!
Great. I will need you to verify some information. Can you provide me with the zip code, telephone number, pin number, username, and email address?
Phew that's a list if I've ever seen one, let me get that info for you
I appreciate it. Take your time
Zip is  70936 Email is dwilliams488@email.com And my phone number is (913) 736-2629
That's all I need :)
Oh and my pin is.....227568 Oh yay! I'll just save that info for later then :D
Final confirmation I will be updating the account name to  David Williams is this correct?
That is completely correct! So says my birth certifcate :D
Your account has been updated.
That's the last time I let the little buddy make me an account Awesome thank you!
Is there anything else I can help you with?
I think that's all bud
Thanks have a great day!