Good afternoon, how can I help you today?
Good afternoon to you too.  I am a little upset that your ck jeans is way more than the other stores
Oh no! I am so sorry about that. Let's see what we can do. Can I get your full name or Account ID?
ok Alessandro Phoenix PNIQXCLINS
Do you have your Order ID so I can verify your identity Alessandro?
7251993578
I'm really sorry our jeans were more expensive than our competitors. We try and have the lowest prices but prices change so often it is hard to keep up!
that's not what I want to hear if you can perhaps match the price of the competitor or something helpful that would be nice
I'm going to notify my manager so they can keep up with this better. Can I send you a promo code so the price will come down and match our competiors?
That would really help I would like to keep shopping with your company
FG51W There you go Alessandro. That should help.
Is that the promo code to use
Yes, it will give you 30% off.
ok cool i really appreciate that Wow awesome!
Is there anything else I can help you with today?
thanks No that's all thank you
I'm glad I could help. You have a nice day.