Hello! How can I help you today? Are you still there?
Hi! I need to manage my shipping details and was wondering if you could help.
I sure can. What do you need help with?
I need to change the address, I had to move suddenly.
Did you already place an order
Yes I did.
Ok. I'll need your full name or account ID to pull up your account
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Thank you. Do you know the status of your shipment? Is it Order received, in transit, out for delivery, or delivered?
It says Order Received
Thank you. Now I'll need your user name, email address, and order ID to validate your purchase.
jbanter8 jbanter8@email.com 9034736516
Thank you! And you want to change your address, correct?
yes please
Can I please have the address you'd like it sent to.
2307 Main Street, La Fayette, WA 49872
You are all set.
Thanks so much for that
Is there anything else I can help you with today? Of course, my pleasure!
That was all for me today.
I hope you have a great day!