Hello, how can I help you today?
Yes i would like to change my shipping details because it has changed
Glad to help. May I have your full name please?
Joyce Wu
thanks Joyce. What particular shipping details you want to change?
I would like to change my shipping address
got it. Give me a second.
okay
So do you want to change the address for your recent order only?
yes
Okay, what is your current address?
2124 1st Ave  Newark, CA 93950
thanks. Can you please let me know your  phone number and PIN number to verify your identity?
pin # is 384578 and my number id (810) 4699727
thanks.What is the shipping status?
out for delivery
Can you please let me have your username, email address and Order ID to validate this purchase?
username is joycewu7 , order id is 5525331932,, and email is joycewu7@email.com
thanks.

Perfect.

What is the new shipping address you want to change to?
21240 1st St  Newark, CA 93955
Your order has been updated.
thank you
You are welcome. Is there anything else that I can help you with?
that will be all
Have a nice day!