Hello, how can I help you today?
HI, I need help getting into my account. I have misplaced my phone that I use for two factor authentiction
Glad to help. May I have your full name please?
Sanya Afzal
thanks Sanya.

I need your email address to send the reset code to.
sanyaa50@email.com
Perfect. I will send the reset code to the email address on file.
Great thank you!
I will also send you a link about security best practices.
Awesome!
You are welcome. Is there anything else that I can help you with?
That is all.
Have a nice day!