Hi, I cant access my account. It seems I forgot my password
Hello! Sorry to hear that, but happy to help you out. What is your full name?
Crystal Minh
Thank you, Crystal. And what is your username?
crystalm330922
Thank you!
yw
I cannot recover your old password, but I can generate a brand new one that you can then change to whatever you like.
Perfect!
Just to verify, can you please give me your PIN or security answer?
330922
Thank you!

Here is your new password, which you can change to whatever you want: x66zunzha7i Can I help you with anything else for now?
Thank you That was all Have a great day!
You're welcome, and thanks, you too!