hi
Hello, how may I help you today?
what's the status of my order?
May I have your full name and account ID?
Alessandro Phoenix 9YEFLDX3LG
What are you needing to know about your order status?
why the shipping is so much
Okay, may I have your order ID?
4271372830
Alright, do you mind telling me more about your shipping issue? For example, what you are wanting done?
I might as well just get a refund at this point
Okay, do you know what the status of your order is?
It's here
Your refund has been sent. Will that be all for today?
yes that's fine
Have a great day!