Hello, how can i help you
Hi there, I ordered a jacket but it is the wong size. I would like to return it.
i'd be happy to help you with that. Can i get a name
Albert Sanders
Okay, Albert I found your account. I will need to verify the purchase now, for that I need your username, email address, and order id.
alberts7 alberts7@email.com Order ID: 6092728120
Everything looks good. Now What membership level are you.
Gold
Great, gold gets unlimited returns. Now I need your address for the shipping label
8033 Kennedy St  Brighton, NY 65112
Now how would you like to process your deliver. By mail, in store or drop off center?
By mail please
return* and Okay

That is all I will be needing from you, Your return should go through now. Do you need any more help?
That is everything. Thank you!
Have a great day.