Hi, how can I help you?
I would like to change my shipping method, so that my delivery is for next week. I'm trying to avoid shipping fees.
Ok, I can help with that
Thank you! What do I need to do?
Can I get your full name or Account ID please
I have both - My name is Rodriguez Domingo, and my account ID is OV0LJT1XA6
Thanks, and you just want to get slower shipping to avoid paying more money correct?
Yes, that's correct.
Great, can I also have your order ID to check your purchase
My order ID is 2179355685
Do you know the Shipping Status?
It says Order Received.
thank you
You're welcome.
Also, what's your membership level?
My membership level is gold
Great! I will be able to delay the shipment, one moment please
Great, thank you!
Your welcome
Perfect, thank you!
Ok, it's done! Your welcome, can I help with anything else
No, that was it.
Have a great day