Hi! How may I help you today?
Hey! I have a missing package? It was supposed to be delivered 5 days ago.
Okay, let me check on that for you? Can I have your name or account ID?
My name is Crystal Minh Account ID: FKS2NCBBJQ
Thanks! Do you have your username, email address, and order ID for the purchase?
Email Address: crystalm411@email.com Order ID: 2562694760 Username: crystalm411
How long has it been since you made your order?
I made the purchase  2020-01-03
Oh wow, I'm sorry about that. I'll ship a new order for you, I just need your address.
1884 Woodshore St  Baltimore, TX 10943
What was the brand and product?
Product: Boots  Brand: Tommy_Hilfiger  Amount: $59 Product: Shirt  Brand: Michael_Kors  Amount: $89 Product: Boots  Brand: Calvin_Klein  Amount: $59
Okay, I just made a new shipment for you! You should get your products soon. I'm so sorry about the delay.
Thank you so much!
Of course! Is there anything else I can help you with?
Nope i belive that's it
Thank you! Have a great day.