Hello, how can I help you today?
Good morrow.  This is Sir David Williams checking in again
Well hello, Sir David Williams, it is great to chat with you today!
Nothing much is wrong this time, but I do seem to be having trouble with my shopping trolley.  Whenever I try to add an item to the "cart" as you say in the colonies, it doesn't seem to update I beg your pardon, it's working perfectly now.  And I appear to have gotten mixed up
Oh no! That is so frustrating when that happens. There are a few things we can try to take care of that. Glad you got it fixed.What else can I help you with?
Please disregard what I said about the cart.  It's working for me, but I do have another query
I'd love to help you with whatever I can!
The main reason I called in (sorry about that, I completely misread something), is that I _Forgot_ to add something to the cart
No problem, were you wanting to add to your order Sir David?
I meant to add this Tommy Hilfiger jacket to the trolley, it costs $54 American
I just have to verify your identity. Can I get your Account ID and Order ID?
my previous purchase is still in "Order Received" status, so I presume that this can be updated easily enough indeed: ATUYHEZFAT 2774659301
Yes, since the item has not shipped it is no problem to add to it! May I ask what your membership level is?
Bronze
And you wanted to add the Tommy Hilfiger jacekt?
That is correct
Great, I have added that to your order and you should be receiving it before too long. Was there anything else today Sir David?
That shall be sufficient for all of my needs Thank for very much
You have a great day. And I know you will look stunning in that jacket!