Hi, how may I help you?
Hello, I am a hard to fit size, so I need to know about your return policy
Ok I can help You want to return something?
I am sure I will want to eventually, but for now, I need to understand your return policy because I am hard to fit.
Ok, I can explain our return policy to you.
Thank you, please do.
Ok, one moment please

Do you know what your membership level is?
Yes, my bad, I am Bronze
ok, great Bronze members are allowed to return all items purchased within 90 days. As your mmebership increases so do your return benefits Our gold members have unlimited returns
Is there a charge for shipping the items back
No, no charge. We give you the shipping label and you just have to print it out
ok, thank you very much
Your welcome Can I help you with anything else today?
no, that will do it for now
Ok, have a great day!
you too
Godd bye