Hello! Thanks for contacting Acme customer support. How may I help you today?
The promo code I got 2 days ago is saying it's invalid
Oh no. Let me try to help you with that. Can I get your full name?
My name is Sanya Afzal
One moment while I bring up your account.

And can I confirm that the code is only 2 days old?
yes 2 days old
Got it. I'm looking it up in the system right now.
thanks
Do you have your membership level?
Silver
That does seem to be an invalid code but as a Silver member, I'm happy to issue you a brand new one.
Great thank you
Here it is, and as always it is good for 7 days from today: O58U9
Perfect.  Thanks so much for your help That's all I needed
Of course. Is there anything else that I can help you with today?
that's all
Thanks for shopping with Acme. Have a wonderful day!