How may i help you today?
Hi I want to check on my order but I lost my phone and cant log in
i see we will have to reset your phone 2 factor authentification so you can access your account, and I am happy to assist
ok
first I need your full name to pull up the account
Rodriguez Domingo
and I will need your email address to send you the reset code
rdomingo@yahoo.com
Ok, I have sent the reset code to your email also, it is best to follow safe security protocols, so I am sending you a link on them if you so wish to read it
Ok great
you should be able to access your account now, yes?
yes
Is there anything else I can assist with today?
No, nothing else thanks
Have a good one!