Thank you for shopping with AcmeBrands! How may I assist you?
I made a return a week or so ago and the charge on my billing statement still has not been reversed.
Let's find out what happened. May I have your full name?
Joseph Banter
Thank you. May I also have your username, email address, and order ID to validate your purchase?
josephbanter366 josephbanter366@email.com Order ID: 8737294756
How many days have you been waiting?
I've been waiting 7 days
Okay. You should have received it by now. I'll process it for you.

You're all set! Is there anything else you need?
Nope that's all
Okay. Have a wonderful day!