Hello, how can I help you today?
Hello, I am trying to access my account but I seemed to have forgotton my password
Glad to help. May I have your name please?
Albert Sanders
thanks Albert. Can I have your username please?
as887550
thanks.

I can't get your password, but I can generate a new one for you.
that would be great
Do you have a PIN number?
319332
The new password is atustf6x406.
Thanks so much
You are welcome. Is there anything else that I can help you with?
that is all I needed
Have a nice day!