Hello. How may I assist you today?
What is the refund policy you guys offer? I'm interested in making a purchase, but I want to know what kind of assurance you all offer there.
I can help you with that information. What is your full name?
My name is Rodriguez Domingo. I'll be shopping for my great grandfather in-law, he's rather picky so I want to know the return policy.
Thank you Rodriguez.
You're welcome, what's your name?
My name is Alex.

The policy on returns depends on your membership level. Gold members are allowed unlimited returns. Silver members are allowed returns for purchases made in the last 6 months. Bronze members are allowed returns for purchases made in the last 90 days.
Alex, thanks for that information. So, I have to be a member to get those perks, eh?
You're very welcome. Yes. So, if you're not a member you can return something purchased within the last 30 days. I hope that answers your question!
Great, it sure did. Thanks for your help today, Alex. God bless
You're very welcome. Enjoy the rest of your day!