Hello, how can I help you today?
Hi, I wanted to know what was happening with my refund?
Happy to help, may I have your full name please?
Albert Sanders
thanks Albert.

To validate your purchase, can I have your username, email address and order id please?
Of course. asanders949 Asanders949@email.com Order ID: 7189760370
Your refund is in progress.
Oh, perfect! Thank you so much!
Great, is there anything else that I can help you with? Hello?
No, that is all. Thanks so much!
Have a nice day!