Hello, Thank you for contacting us today. How may I help you?
Hello, the website is running really slow for me and I cannot get it to load
I'm sorry to hear that. Was it the entire website or a specific function
the entire website
Alright. Lets try a few troubleshooting options ot see if we can get it working properly. First could you try logging in an out for me?
Ok That did not seem to work
Okay lets try something else. Have you tried visiting any other websites to see if it is just ours?
I have not checked that yet
Go ahead and try that and let me know the result.
Oh, it seems to be others as well
Ah I see. This is likely a problem with your ISP then. The only other thing that may solve issues for their site as well as ours would be to try closing some extra tabs and background programs. This could be causing a slowdown overall.
Yes, I will try that out
Did that help at all?
It seemed to have worked, thank you
Awesome. I'm glad we could figure it out. Was there anything else you had a question about today?
That is all thanks
Thanks for shopping with us. Have a great day!