How can I help you?
I might have an issue with my subscription.
I'm sorry to hear. What kind of issue?
Is my subscription active?
Can I please have your name and account number?
Sanya Afzal WFHVCSTDZX
Thanks Ms. Afzal. Do you have your order number?
5436755900
Ms. Afzal, your payment of $55 was due yesterday.
Uh oh. M last payment didn't go through?
Here is a link for you to easily check on your account.
Did my last payment get posted? Do I have to make a new payment?
You will need your username sazfal1 to access. No, your payment didn't post.
Let me just pay it now.
Yes, if you would like to renew $55 is due. Can I take that payment for you?
yes
Would you like me to use the credit card on file?
yes
I've renewed your subscription. Is there anything else?