Hello, thank you for contacting Acmebrands how may I help you?
Hi this is Rodriguez Domingo. I'd like to check the status of my membership level
I would happy to help Rodriguez. Are you just checking on the status or are there other issues?
I'm wondering if i still have the premium subscription on my account
Ok so are checking on the status of your subscription?
yes
Ok. May I have your account Id and order ID?
I do not know my account i.d.
To clarify are you checking on your membership level or subscription status?
subscription status
Ok, in order to verify your status I need to verify your identity with account ID and order ID?
i'll just log into the website since i don't have either piece of information. Thanks for trying to help
I do sincerely apologize that I was unable to help you today. I hope you have a great day.
you to. thanks
Do you have anymore questions for me?
no
Again, I apologize.