Hi and welcome to Acme customer support. How may I help you today?
Hi! I have this  premium subscription shopping service and wanted to check if it includes free international shipping
I'd be happy to help you with that. May I start by getting your full name?
David Williams
I'm going to pull up your account, David.

Let me check out your shipping levels.
Thank you
I'm sorry but your subscription level does not include free international shipping.
Oh I see
If you'd like, you can see all of our subscription benefits in this document.
Thank you for the information.
Of course. Is there anything else that I can help you with today?
Thats all. Thank you
Thanks for shopping with Acme. Have a great day!