Hello, how can i help you?
Hi. I am having an issue with my shipment. The cost seems really high.
What do you want  done to the shipping price?
I would like the shipping fee waived if possible.
Okay I will do my best to try to help you with this. Can I get your name please.
My name is Sanya Afzal.
Okay now can i get your username, email and order id.
The username is: sa658183. My email is sa658183@email.com. And the Order ID is 0884050614.
Now can i get the shipping status?
It just says my order has been received
Okay. I can waive the cost of shipping for you.
Oh great! That is a relief.
I have waived it. Can i help you with anything else?
No that was it. Thank you for your help!
Okay have a great day!