Hello, how may I help you?
The search function in the website doesn't seem to be working.  All I see is a spinning wheel. It's frustrating because I need to get this ordered ASAP
I'm sorry about this, I can help you troubleshoot the issue.
Ok
Could you try logging out and back in to see if the search works?
Sure, hold on That didn't work
Could you also try clearing to cookies from your browser?
Sure That seems to have fixed the problem.  Thanks for your help!
Great, is there anything else I can do for you?
That's all.  Have a good day.
Have a good day