Hello, how can I help you?
Hi.  My name is Alessandro Phoenix.  I just signed up for the premium subsciption shopping service, but it looks like I was charged twice! Can you fix this? My account ID is 9FTZTMAZ3J.
sure let me take a look

Can I get the order number please
The Order ID is 0362864789.
and what membership level are you
Guest
Alright, I looked over your account and it does appear that there was an error. What price did you pay for the membership?
I paid $49.99.
I have refunded the double charge amount back to the credit card used to pay for it
Great thank you!
Is there anything else I can help you with?
That is it.
No problem at all. You have a great rest of your day.