hello, how can i help you today
you guys have altered the shipping price on me to the extent that I don't want it at that price anymore
Sorry about that, could i get your full name username email adress and order ID please
Crystal Minh crystalm142 crystalm142@email.com 8857276556 it's out for delivery but I don't want it if I'm really expected to pay so much extra for shipping which was not made clear..
Okay, and what is the shipping status on your order
out for delivery
Okay since it is out for delivery i can only refund you the cost of the shipping which is $8.00
I see, for me it said shipping was 38 dollar which is why I was confused that's nearly the price of the jeans
Oh i am sorry about that, I will refund you the other 30 also i did not realize it was above standard price

Is there anything else i can help you with?
ok that's more reasonable that's all thank you for fixing
No problem, have a nice day