good afternoon, how can I help you?
I am trying to shop online and every time I look up an item 0 results are being returned.  :(
oh ): we will do a series of steps and we will see which one solves the problem ^^ first try to log out of your account and log back in
That didn't seem to work
ok, then try searching for an item other than the one you were originally searching for. like "Prada Handbag"
every time I have searched for shows 0 results
Very well, let's try to clear the cookies from your browsing. Do you know how to do it?
No sorry
ok it's easy, just go to the setting section of the browser and click the option "more details"
ok
click the option  reset cookies ok, I will wait ^^
ok done That seemed to work
I'm glad  a pleasure to help you have a nice day