Hello! How may I help you?
hi, i would like to change the name on my account be cause i misspelled it when making the account.
Okay. I can help you with that. May I have your full name or account ID?
Norman Bouchard
I need to verify your identity. I need three ways. What would you like to use? zip? Phone? Pin?
PIN, 495550
I need two more methods to verify your account
my phone is 825 464 7992 and the zip is 36605
I am unable to verify your zip. Did you type it correct?
it is 36605
Do you have any other way to verify you? username? Password? Email address?
the user name is nb676408 the password is YnKGQUrZ
Please hold. There is an error in the system. Your information is correct. What do you want your new name to be?
Norman Brouchard
Your account has been updated. Is there anything else I can help you with?