Hello how can I help you today!
My order hasn't come yet. I ordered 3 weeks ago. when will it come to my order?
Okay, give me a moment and I'll have everything I need to help you Do you just want to check the status of your order or do you believe it to be missing and want to go through that process?
yes I want to check the status of my order
Okay can I have your full name?
Crystal Minh
And your Account ID and Order ID?
Pin Number: 154852 username is cminh673
I need your Account ID and Order ID Not your PIN or Username
I have no Account ID and Order ID
Okay, we'll go through the missing item process instead, as you need those to check order status Though again, I need your order ID
I can not remember now Could you find from my name
If you have no order ID there's nothing I can do to help you