Hello! Thank you for contacting us today. How can I help you?
Hello, i want to check on an order
Sure. Can I get your name to pull up your account?
I want to make sure he items delievered are the ones i ordered because i got an email implying otherwise Albert Sanders
Perfect. Thank you, Albert. Let me look into this for you. Can I get your Account ID and the Order ID also please?
Account ID: DGW3IFEAOK | Order ID: 4060604937
Great! And then just two other bits of information I need. If you could provide me your username and email address please.
alberts5 | alberts5@email.com
Great! So you got an email that implied that something was wrong with your shipment?
yes im just trying to confirm that the order is what i purchased
Okay, it does look like there was an issue with this order. It looks like there may possibly be an item in the order that you did not order. Did you order a pair of jeans, a sweater, and a baby onesie?
No i ordered Product: Jacket  Brand: Tommy_Hilfiger  Amount: $59 and Product: Shirt  Brand: Tommy_Hilfiger  Amount: $59
Perfect. Okay. Let me make that change for you quickly.
Okay
Okay perfect. I have updated the account so it is the correct order now. I apologize for that error.
Okay , thank you that is everything i needed help with today
Thank you and have a great day!