Hi I have an issue with my promo code Can you help?
Hello, thank you for contacting AcmeBrands. Sure thing.
The website says that the code is invalid It's not letting me use it
Can I have your full name or account ID?
Crystal Minh
Thank you Crystal - do you know how long ago this promo code was issued?
2 days ago
OK, let me check our system about this problem.
thanks
Can I have your membership level please?
Silver
Because you are a valued member, I will try to generate a replacement promo code since the one you have does not seem to be working correctly.
That would be great
Here is the new promo code for you to use.  HTPMO Is there anything else I can help you with today?
Oh perfect I appreciate your help I just entered it and it gave me the discount! Thanks so much. I don't need anything else today.
Thank you, have a great day!