Hello, how may I help you?
Hi I am trying to research some boots, but the search bar is giving me problems.
Let me help you with that.
ok great
Can you log out of your account and then log back in? Then try your search again.
Okay It's still not working for me
Ok Can you try clearing out your cookies.
oh man, that was it! It fixed the problem.
Check the settings option in the browser and select more details.

That is great Can I help you with anything else?
no that was it!
Have a good day.