Hi, how are you doing today?
I'd like to view my shopping history online, but I can't access my account because I forgot my username.
No problem, I can help you figure that out. Can I please have your name, zip code, and email address?
My name is Joyce Wu, my zip code is 44175, and my email is JWu@email.com
Thanks Joyce, it looks like your username is JWu1 Is there anything else I can help you with today? Hello?
Thank you!! That is all for now.
You're welcome :) Have a great day!