Welcome to customer care unit
Hi, I need to return this shirt.  I thought it was black and it is blue.
How may I help you today? I am sorry about the inconvenience this has put you through Give me your Full name or account id
Norman Bouchard
Give me time to look into this I need to validate your order Give me your Username, email and order id
normanbouchard851 , normanbouchard851@email.com order id = 8079573563
What is your membership level?
Gold!
You are qualified for a return I need your full address to initiate a return
ok it is 1676 1st Ave, Monterey WA 16206
How do you want the order to be returned? By mail or in store or drop off center?
I will mail it back and can I have it put on my debit card?
Yes, you will have it on your debit card. I have initiated the refund process. All will be sorted out Will that be all for today?