Hello! How can I help you today?
Hi i ordered the wrong item
Ok. did you already receive the item?
Yes its been delivered. Was supposed to be a small but came xxl
So you want to return it?
Well yea replace for the right one
I'm sorry, just trying to understand what you need/want.
No problem
First I'll need to pull up your account. Can I have your full name or account ID please.
Rodriguez Domingo OSJMTAD16Z
Thank you Rodriguez! Now I'll need your username, email address, and order ID to Validate your purchase.
rodriguezdomingo841 4056860252 rodriguezdomingo841@email.com
Thank you! Can you tell me your membership level please
Silver
When did you purchase the item?
2019-11-29
Great! I can get you started on processing your return.
Awesome thanks
Can i have your full address please so I can give you a shipping label that you will need to print out.
861 Circle Drive  Baltimore, NY 53721
Now how would you like to return the item? Your options are in store, by mail, or at a drop off center.
Mail would be best
Ok. Just print out that shipping label, and you are all set. Is there anything else I can help you with today?
No thank you
I hope you have a great day!