Thank you for contacting Acme brand. May I have your name please?
Hi there, I'd like to maybe try and get a refund? I just recently bought an item but changed my mind on it, a bill just came in and I can't pay for both I don't believe it's shipped yet, so hopefully there's a chance to get it canceled?
Okay, I will be happy to try to help you! What is your what is your full name, account ID, and order ID please
David Williams, dwilliams596, 6130901186 Will username be okay? I don't rmeember my ID
yes that is fine! what is the shipping status?
It doesn't show one, so thankfully I don't think it's begun the process eyt *yet
What is your membership level please?
Gold
ok i can refund you immediately
Awesome thank you so much!
how much was the item?
^69
ok is there anything else i can do for you?
I think that's all thank you
great thanks for being a customer!