Hello, how may I help you?
Hello, thi sis silly but I lost my phone that I nromally use for two-factor auth to get into my account. Can I have some help resetting my 2f auth?
I can help you reset the 2FA. Could I get your name, please?
Albert Sanders
Thanks, Albert. Do you know your username?
Yes, it is as349070
Thank you, and your email address to send the link.
as349070@email.com
Okay, we'll send the link right now. Here is a link to security guidelines to follow.

Is there anything else I can help with?
Nope, that's all. Thank you for helping me
Have a good day!