Hello, and thanks for choosing AcmeBrands! How can I help?
Hi there. I was wanting to make an order but it seems like you guys are always out of stock. It's almost ridiculous!
Let me take a look for you, I'm sorry for the inconvenience. Is it a particular item, or is it a more global issue on the site for you?
I wanted this 94 dollar tommy hilfiger jacket in particular but it seems like you're always out of stock. I don't know why I bother any more.
Let me see what I can do.

First of all, our purchasing department needs to do a much better job of keeping things in stock. I'm going to send them an internal message now.
i agree with you there!
However, what I can do for you is to set up a back order, so that it will be shipped to you as soon as we get more in. Is that the only item that's been giving you trouble?
yes that's all i want right now.
Okay. Would you like me to back order it?
yeah that's fine
Okay. What is your full name, please?
David Williams
Thank you, David, I've pulled up your account. Would you like to use the credit card on file?
yes please
Done. It'll be shipped out as soon as it's back in stock! Can I help you with anything else for now, David?
ok thanks
You're welcome! Can I help you with anything else today?
nope thats it
Okay, have a great day!