Hi, how may I help you today?
Hey, so I can't access my account.  Forgot my username
OK, let's help you recover your username then Can I get your full name to get started?
Rodriguez Domingo
Ok Rodriguez, I'm going to need to verify your identity as well Do you have any of the following? Zip code, phone number, email address
Zip code is 71788 Phone number is (626) 096-7624 and email address is rd823861@email.com
Amazing! Let me fill those into our system

Great, all of those worked perfectly! Ok, your username is rdomingo1
Ok great!
Are you able to log in now?
Yea, hold up a second Yup, it works now! So proud to be a gold member of AcmeBrands, you guys are the best!
No problem, we love serving great members such as yourself Is there anything else you need today?
Yea, a discount on these boots! jk, jk that's it, thank you
Ok, have a wonderful day then sir!