Hello, how may I help you today?
Hello. I have signed up for your premium subscription service, but I have a problem with it. My house was burglarized, and I've lost a lost of money. I need to try to get an extension so I can get some money together from my next paycheck. *lost a lot of money
I'd be happy to help you with that, could I please get your full name?
Great! My name is Joseph Banter.
Hi Joseph, I'll also need your account ID and order ID.
Ok, sure. My account ID is HAUSG76OSJ And my order id is 5927745067
Okay, I've verified your identity. May I know your membership level?
I'm a gold member level
Oh perfec,t as a Gold member we can definitely offer you an extension.
Great! How long can you give me? Is there a code associated with this change?
You won't receive interruption to your subscription for the next 60 days. Also, there is no code, I've entered everything on my end. Is there anything else I could help you with?
No, that's it
Thanks and have a good day!