Hi, thanks for contacting Acme. How can I help you?
Hello. I'm thinking about buying these boots but I can't see the lace clearly. Is the lace color black or dark brown?
Ok, I'd be happy to help you out. Can I get your first name to better address you? Hello? Are you still there?
My name is Rodriguez yes
Thanks Rodriguez.

Our boots come in dark brown and black, but 90% are black. Some will lighten up a bit with wear.
But what about the lace?
You can obtain more info on our website about particular models, such as lace color. Is there anything else I can help you with today?
No, thanks
Great, well then have a fantastic day!
Thanks, you too.
Bye!