Hi, how can I help you today?
Hi, my pair of jeans that I bought has a stain and I would like to return it
Ok, I can help you with that
thanks
Your welcome can I have your full name or Account ID please
Norman Bouchard
Ok, Mr. Bouchard. So you want to return a pair of jeans you bought because they are stained, correct?
Yes
Ok, I need to validate your purchase first. Can I have your Username
normanb0
great, I also need your email address and your Order ID
normanb0@gmail.com   Order ID:9796107096
Great, What is your membership level Mr. Bouchard?
guest i think
Ok, not gold, bronze, or silver right?

As a guest there are limitations on refunds Do you have the receipt?
yes
That's great news Ok, we can definitely return your item.
thank you
Your welcome. Give me one moment so I can prepare your shipping label.
thanks so much :)
You're welcome! Ok can I get your address please
0435 1st Ave  Baltimore, MI 28212
Thank you How would you like to process your return? Would you like me to list the three options? You can process the return By Mail, In a Store or At A Drop off Center. Let me know which one of these options you prefer for returning the pants you have now Are you still there Mr. Bouchard? We may have been disconnected so I will choose by mail and we will send a package for you to place the stained pants in.

Your refund is complete. If you see this message I hope you have a great day.