Hello, how may I assist you today?
Hi! I just placed an order, but forgot to add an item
I can help you with that! First, may I get your full name or account ID?
Sure, my name is Chloe Zhang
Great, thank you. I need to verify your existing order. May I have your account ID and order ID?
Yes, my account ID is WBHYL6WHKN, and my order ID is 5960733228 I just placed the order, lol, I knew I forgot something the minute I submitted it
Understandable, it happens! Sometimes orders ship very quickly. Do you know the shipping status of your order?
It definitely has not shipped yet, I got the order received email, but no shipping email
I can add to your order right now. What would you like me to add for you?
Yes, I wanted the cute pair of Michael_Kors Boots. The ones that were $59
The boots were added to your order and will be included in your shipment. Is there anything else you need today?
Nope, that was it. Thanks for your help!
You're welcome. Have a wonderful day!