hello
How can I help you?
my name is Sanya Afzal and I cannot access my account I forgot my password I really need to access my account please help me out
Sorry to hear and I'd be glad to help.
thanks a lot
Can I please have your username Ms. Afzal?
I also forgot the username I know the security answer though not sure it thats of help.
Can you please verify your zip code, email address and phone number?
yeah zipcode 79979 WA Phone Number: (207) 799-2770 and no mail
Great, your username is safzal1
ok what about the password?
I can't obtain your password, but I can generate a new one for you. Can I have you pin please?
I have the security answer Ahmed thats the one
Here it is, is there anything else I can help you with?