Hello! How can I help you?
Hi.  My name is Crystal Minh.  I have a question regarding the Tommy Hilfiger jacket for $84.  Does it shrink after washing it?
I'd be happy to help you with that.

Because the jacket is made of such high quality fabric, it will not shrink after washing it. That being said we recommend being careful that you don't overdry it Make sure to either hang it to dry or use the low heat setting on your dryer.
Ok I will follow those recommendations.  Thanks for your assistance.
Is there anything else I can help you with?
That's it for today.
you' you're welcome, have a great day!