hello, how can I help today?
Can you please see if I still have the subscription on my account?
So you want to see if its still active then?
Yes
Can I start with your full name or account id to bring up the account.
Rodriguez Domingo
Alright that is up, can I also have the account id and order id to validate your identity?
Sorry, I do not have either. Will my address help?  4197 Lexington Ave  Brighton, WA 66945
You are sure you just need to see whether the subscription is still active?
Yes
Alright let me try and work on this

You are currently active, however a balance of 49$ is due tomorrow.
Oh, okay.  Great.  Will pay it then.  Thanks.
Alright, is there anything else I can help you with?
No, thanks.
Have a good day