hello, what can I do for you?
I would like to check the status of my subscription
Okay sure Can I have your name?
I got a notification that the status of my account was removed and I do want it Joyce Wu
Okay, I just need your name real quick

How did you find out the service was removed?
A mail
Okay, so this was a scam email. I can assure you, your subscription has not been removed.
really. Thank goodness I didn't click on the link
Yes, good job.
Thanks for clarifying
Is there anything else I can do for you?
That would be all
Have a nice day