Hi, how can I help you?
Hey, could you tell me how to remove a stain from a jacket?
Sure, let me check on that for you.

Is it a wine stain?
Yeah.
You should take a damp cotton cloth and gently dab it on the stain. Sprinkle some salt on the area and let it sit for a bit. Then, pour some boiled water on the area.
Got it, thanks for the detailed explanation.
Afterwards, put the jacket in the laundry with the hottest water setting and use a low-heat dryer or line dry the jacket. You're welcome, anything else you need?
Nope, that was all.
Okay, have a nice day.