welcome! how may i help?
Hi, can you confirm the shipping date of my order.  My email says something then what I thought i was getting.
you know, that happens sometimes. let me check for you. what is your name please?
Albert Sanders
can I have your account & order IDs please
WB6PGYR7ZV Order ID: 8944730828
ok let me check the order now that the system has found your account. what is your username & email please
albertsanders183 albertsanders183@email.com
OK, as I suspected, that email was nonsense, and your order should arrive as expected sorry about that is there anything else?
thank you for verifying
no problem good that you checked if there is nothing else?
that is all
have a good day