hello
Hello, how may I help you?
I ordered a wrong item by accident can you please cancel and not ship it?
I think we can do that. Could I get your name, please?
Norman Bouchard
Thanks, do you know the shipping status of the order?
In transit
Okay, I'll need your Username, Email, and Order ID.
Email Address: nb752728@email.com Username: nb752728 Order ID: 3740692661
Great, I can go ahead and cancel the order now for you.
Thank you!
Okay, it's been cancelled. Is there anything else I can do for you?
that was all thank you
Have a great day!