Hi! How can I help you today?
Hi.  My name is Norman Bouchard.  I am writing because I am not satisfied with this company.  The items I want are always out of stock!
Hi Norman, I'm so sorry to hear about this issue. I will write up a report to the purchasing department to make them aware of this issue.

I know that can be frustrating.
Can I have a discount on my next purchase to make up for this inconvenience?
Sure. I will generate a promo code for you.

LJ083 is your promo code. Is there anything else I can help you with?
Thank you.  I appreciate it. That's it for today.
You're very welcome. I hope you have a great day!