Hi
Welcome toAcmeBrands. How may I help?
I got charged twice for a subscription
OK. Let me investigate. May I have your full name and account ID
Name: Norman Bouchard Account ID: 84IQWZIUPL
Thanks Norman. I have pulled up the account. What is your order ID
Order ID: 4024960949
What is your member level?
Member Level: Silver
What was the amount disputed?
Amount: $79
OK.

I have initiated the refund. Sorry for that processing error. Anything else?