Hello, how can i help you today
Hi can i check on an order status it looks like there was an extra fee on my order
Sure, could i get your full name and account id please
i do not know the reason Joseph Banter 3AJVPXR8A4
Okay, and i also need the order id  please
9675124720
Okay looks llike that was an error on our end. How much were you overcharged
2.95
Okay i will refund the amount for you Is there anything else i cna help you with today
nope that is all
Okay, have a nice day.