Hi, how can I help you?
Hi I would like a refund
I can help you with that. May I have your full name and account ID? And to clarify, have you already received and returned the items? Or you have not received your order yet?
Crystal Minh No it hasn’t shipped yet
I will need your username, email address, and the order ID to find you in the system.
crystalminh216 crystalminh216@email.com 1204476727
Alright, so if you know your account ID I can do a refund to either your credit card or directly to your account. Otherwise, it will be a refund by paper check or gift card.
I don’t know it. Paper check is fine
May I have your full mailing address then? And the dollar amount for your refund.
9653 1st Ave  San Lima, TX 87341 79
Okay, you should receive that check within 7 business days. Is there anything else I can do for you?
Nope that’s all. Thanks
Have a wonderful day!