Hello, how may I help you today?
Hi, so I recieved a promo code 5 days ago aand it's supposed to be good for 2 weeks but it keeps saying it's invalid
I see let's see what we can find out about this.  One moment.
Sure thing
May I have your full name or account ID?
Albert Sanders Username: alberts3
Typically promo codes last for 7 days.
Ah well it should still be good for 2 days then?
Yes I am going to check the system about this, one moment.
Take your time
Ah this we can fix.  I will generate you a new 20% off promo code.
Oh awesome, thank you
Here is your new code, this should fix the problem, my apologies:DBDE7
That's alright thank you for doing something about it. Alright I've got it copied over
No problem at all, sorry for the inconvenience, it should be good to go for you!
Thanks! Have an awesome day
Is there anything else I can help you with today? Thank you, you too!