Hi, how can I help you?
i would like to check the status of my account because my subscription was removed from my account even though i want it
Ok I can help with that Did you receive an email about your subscription
yes
Ok, one moment
ok
Pull up Account - Full name or Account ID oops
Rodriguez Domingo
Can I have your full name or Account ID thx

I'm going to check our system about your service now
ok
It looks like you are correct I can add the subscription back to your account. Sorry for the inconvenience
yes thank you
It should be working now.
ok
Can you see it working on your account?
yes it is now working
Great! Can I help with anything else today?
that is all
Ok, have a great day