hello, how may i help you today?
Hi, I'm interested in the Guess Jacket on your site It looks great, but I want to know about laundry.  Is a product like this dry-clean only?
i see, so you wish to know about the cleaning procedure for the guess jacket i can assist with that today may i have your name please?
Albert Sanders
ok Albert i have an answer here for you the jacket can be washed and dried in a typlical laundry set up, our fabric will not wear and tear however we recommend low heat while drying to avoid item shrinage
Ah, that sounds great
aside from that is there anything else i can help you with?
No, that was everything.  Thanks so much
have a nice day