Hi! How may I help you?
hi, i signed up for the premium service but i am short on money right now, is there a way i get an extension for the payment
Let's see, may I have your full name, Account ID and Order ID to verify?
my name is norman bouchard and my account id is XBKJZYCKCH my order id is 1018457970
Thank you, one second.

What is your membership level?
silver
How late on the payment are you? If at all.
i am not yet but i will be short on the next payment if you do not grant me an extension
It has been granted then. Anything else today?
that is all  thank you for your help
Have a great day!