Hi! How can I help you today?
I am trying to figure out why my subscription was removed because I wanted to keep it
Ah, no problem. Can I please have your full name or account ID?
Joseph Banter
How did you find out about this issue?
I had logged into my account and noticed it said my premium was not active
You didnt recieve an email or see news or anything?
No, I just noticed it in my account once I logged in
Got it.

I have reactivated the service! Does it show as operational over there on your end?
yes now it does, thank you
Great, is there anything else i can do for you today?
no that was all thank yuo you*
No problem, you have a good day now!