Hello, how can I help you?
I'm expecting a refund and I'd like to know when and how I'm going to be getting it please
Can I please have your name and account number?
David Williams and there is no account number shown
Thanks Mr. Williams. Can I please have your username, email address and order number?
dw753930 dw753930@email.com and 5789044569
So, I see your refund is in progress. Can you please tell me the amount of the refund?
$74
Thanks, I see the refund was initiated via chat and will be applied to your credit card on file within 24 hours.
cool beans, thanks and have a great day
Is there anything else I can help you with?