Hi, how are you doing today?
Hi, I'm great, thanks for asking. I just have a question about my premimum subscription.
Sure, what can I help you with?
I just want to know when the annual fee is due because I used it a lot last year and I want to keep it.
Great! I can check on that for you. Can I please have your name, account ID, and order ID?
My name is Chloe Zhang, my account ID is WAMVPMDCRW. The order ID is 2858181673.
It looks like the $14 renewal fee is due in three days. I will also send you a link so that you can check this next time you need to!

That link will help you sign into your account, your username is czhang1
Ok that sounds good, then I will get a reminder to pay it.
Is there anything else I can help you with today?
No, that was all I needed today. I appreciate your assistance!
Happy to help! You have a good day :)