Hello!
Hello, I need to return an item I purchased as it is the wrong color
sure, I can help you with that can I get your name please?
Rodriguez Domingo
I will also need your user name, email address and order ID please
rodriguezdomingo112, rodriguezdomingo112@email.com 7781383984
Thanks, do you have a receipt?
I have an order number 7781383984
ok, thanks, do you know your membership level?
guest
what was the purchase date?
2020-02-21
Unfortunately because of your membership level and the fact that it has been more than 30 days since your purchase, I will not be able to process that return for you.
Oh ok
Is there anything else I can help you with?
that is all
ok, thanks, have a great day!