Hi! How can I help you?
I'm trying to buy this jacket for my pet llama and my credit card keeps getting rejected!
oh no! I can help you with that! The first thing I'd like you to do is just try once more and let me know if it still doesn't work
Sure. Give me one second. ago;rih Oops. Sorry my llama wanted to say hello. Can't type with those hooves. Unfortunately it didn't work.
ok, next try logging out and logging back in and see if it works now
Okay. Let me do that quickly.
Llamas are notorious bad typers
No. That didn't work either!
and they tend to eat hands ok, can you check the expiration date on your card?
Oh my gosh! I feel so foolish. I was using an old card. They all have llamas on them. Easy to get them confused.
Haha, I have the exact same problem! Too many llama cards! Well at least you know what the issue is now! Is there anything else I can help you with?
That was it. Thank you!
you're welcome, have a great night!