Hello! Thank you for shopping with AcmeBrands. How may I assist you?
Hi! I need to check the status of my order because my delivery time is wrong I see it in the morning and it should be evening
I'll be glad to help you with that. May I get your full name, please?
Crystal Minh
Thank you, Crystal. To continue assisting you, may I please get your Account ID and Order ID?
MLXCGW7LML 2837288627
Perfect, thank you Crystal. Let me query the system and see about the delivery time issue for you.

Crystal, it looks like the notification you received about the delivery time may have been in error. What is the shipping status on your order? It may be "Order Received", "In Transit", "Out For Delivery", or "Delivered".
Out for Delivery
I'm so sorry; because the order is Out For Delivery, its delivery time cannot be changed. However, the good news is that you should be receiving it today or tomorrow.
ok
Is there anything more I may help you with today?
no thanks
Thank you so much for contacting AcmeBrands customer service. Goodbye!