Hello! How can I help?
Hi. I need to check my account for info on my order. I can't seem to remember my dang password though.
we can reset that if you want What is your name?
yes please, my name is Joseph Banter.
and your username?
it's josephb1
I also need your PIN
sure its 228108
great

Alright, here is your new password - 4k3w4b4blsm please change it so something else memorable asap!
ok thank you, i will try it now.
is there anything else?
no thanks
have a good day!