Thank you for contacting AcmeBrands. How can I help today?
i am trying to add an item to my shopping cart but my cart is not updating to show that item.
OK, let me see what you can try that might help. Can you try refreshing the page and trying again/
a refresh did not fix the issue.
Can you try to log out and log back in?
logging out and back in did not fix it.
OK, one other thing to check - can you look on the bottom left hand side of the product page?  You may see there that the item is out of stock.
the product page says the item is in stock
In that case I will try to place the order for you. Can I have your credit card number and expiration date?
4567 8907 8766 4510 - exp 7/21
And what is the item you are wanting to purchase?
calvin klein jacket
Alright, I have made this purchase for you. You should receive a confirmation email shortly.  Is there anything else I can help with today?
that is it.
Great, thank you and have a good day!