Hello, how can I help you today?
hi I want to get an item, but my card was rejected
Glad to help. May I have your full name please?
Chloe Zhang
thanks Chloe.

did your try entering the credit card information again?
Yes I did
then try logging out and logging back in.
okay. Thanks this worked What do you think could have triggered this
You are welcome. Is there anything else that I can help you with?
No that's all
This is a technical issue maybe.
Okay
Have a nice day!