Thank you for shopping with AcmeBrands! How may I assist you?
Hello. I signed up for the premium subscription but money is tight right now and I was hoping I could get an extension on the payment.
Let me see what we can do. May I have your full name?
sure, it's Crystal Minh.
May I also have your account ID and order ID?
yes, my account id is DNMJGMAVMG and my order id is 7548343511
Thank you! What is your membership level?
it's gold
Fantastic! Since you are a gold member, you can have an extension whenever you need it. I'll take care of it right now.

Is there anything else I can help you with today?
oh wow, that's great! thank you! no, that's it
You're welcome! Have a wonderful day.