Hello, how can I help you today?
I would like to check on the status of my oreder because i received an email detailing two items when i only ordered 1 item
I can look into that for you, can I please have your name?
Sanya Afzal
Thank you Sanya, can I also have your account ID and order ID?
Account ID: ZH0MDIELSR Order ID: 4444939418
I apologize, it looks like we made a mistake! Do you know if the order has shipped yet?
Shipping Status: Order Received
Great, I can get that refund started for you then. How much was the charge?
Im not sure how much the total charge is but the one item i ordered is Product: Jacket  Brand: Guess  Amount: $74
Ok,  thank you. I will go ahead and refund that $74 then.
OKay thank you
You're welcome! Is there anything else I can help with today?
That is everything
Ok you have a nice day!