Hello! Thank you for choosing AcmeBrands. How may I assist you?
yes i would like to check the status of my shipping  and the total prices of my items because the prices of the items are not equally up to what my email saying the prices are
Okay! I'll be glad to assist you with that. What is your Full Name or Account ID, please?
Alessandro Phoenix is my name and my account number is JHW1XS2V9R
And your Order ID?
9478195174
And would you please re-state the reason you're contacting customer service today? Namely, which issue may I assist you with?
i received a email saying that the total price for my items more than the price of the item
May I please get your Username and Email Address?
so i'm trying to check if the price is $94 like it says on your site ap969856 Email Address: ap969856@email.com
Thank you. Is it an extra fee that was added to your order?
yes
I'm so sorry, this appears to have been an error on our end. What is the amount that you were overcharged?
$20
And your Membership Level, please?
sliver
I have successfully removed the additional $20 that you were charged. Is there anything more I may help you with today?
so eveything is correct?
Yes, the $20 overcharge was removed from your order.
ok, thank@ yes that will be all
Thank you so much for contacting AcmeBrands customer service. Have a great day!