how may i help you today?
Hi, can you tell me my username.  I have forgotten it!  Thanks.
if I understand properly, you need asistance recovering your username today?
yes
i can assist with that today
Albert Sanders
may i first please have your full name to pull up the account i will then need 2 of 3 of the following to verify: zip code, phone number, email address
Albert Sanders, 114438, ph 240-651-0007
thank you I have reset your username for you your new username is asanders1
Thank you very much.
aside from that, is there anything else i may assist with today
No, thanks.
thank you as well, have a nice day