Hello, how may I help you?
Hello I'm calling about the order I placed
Sure, what seems to be wrong?
I was charged for an order but I never bought anything I was charged for a Calvin Klein shirt which I never purchased
Sorry for this, could I get your name, please? Are you there?
My name is Joseph Banter
Thanks, I also need your Username, Email, and Order ID.
My username is jb038173 My email is jb038173@email.com My order id that is listed is 3202056118 However, I never ordered this shirt
Okay, let me check the system.
Can this be refunded if this is an error?
This was our mistake and we can refund the money now.
Great Glad to hear
I reversed the charge. Is there anything else I can do for you?
That is excellent! I appreciate it
Have a great day!