Hello, how can I help you today?
Umm yeah, your company is trying to scam me
Sorry to hear that. May I have your  name please?
I was just checking my email and saw that the subscription plan was added to my account, but I never authorized that. Rodriguez Domingo
got it. Give me a second.

To verify your identity, I also need your account id and order id please.
I haven't placed an order so I don't have that
Okay, let me check your status first. Did the email mention your membership level? and anything else?
It said Gold
got it.

Your Gold membership has been earned from $2000 of purchases. and no extra fee is charged to you.
But i was charged $40 for this subscription thing
this fee is for standard subscription fee.
right, i never bought that
Do you  remember your subscription fee amount and when you have paid it?
I never signed up for a subscription that is the problem please refund it
give me a second. Can you give me your username, email address and order id please?
i didnt ordr anytging
okay.

I will do the refund for you.

Your refund has been credited to your account.

is there anything else that I can help you with?
No, that is it
Have a nice day!