Hi.  How can I help you?
I am trying to use my promo code and it keeps telling me that it's invalid.
Ok. Can you tell me your name or your account ID?
Sanya Afzal
How long ago is the promo code from?
I got it 5 days ago
Ok it seems there was a problem with that promo code so I will send you a new one Here's a promo code for 20% off your next purchase

0P2TS
Great. Thank you.
Of course Is there anything else I can do for you today?
No, that's all
Ok, I'll end this chat now.  Have a great day.