Hello and thank you for being a customer, how can I help you today?
Hi, the item I want to buy is way overpriced compared to the competition.  Can you help me find a lower price?
Yes I can help you with that. One moment. May I have your full name or account ID?
Rodriguez Domingo
Okay, I have pulled up your account. You're upset because a competitor has a better price, correct?
yes
Allow me to just record that.

May I have your account ID and order ID so that I can confirm the purchase
Account ID: PPFTKPRO1J Order ID: 8675293971
I would like to extend our apologies as sometime our products experience price changes that are out of our control. Please know we strive to give you the best price possible.
Okay, so you're saying that the price is fixed and cannot be reduced?
Unfortunately yes, are you still unhappy?
that's okay.  I'm good.
Ok is there anything else I can help you with?
that is all, thank you
Thank you, have a good day.