good morning, how can I help you?
Hi. I wanted to see what the shipping status is of my order because I have not yet received it.
sure, one moment please just to know the item you ordered has not arrived after the time limit?
Right. I have been waiting five days
ok, would you give me your full name or account ID
Chloe Zhang
additional to this would give me your order ID, email and username please
Order ID: 3734677526 Username: czhang12 Email Address: czhang12@email.com
Ok, usually the maximum time that a shipment can take is 7 days, in this case I recommend waiting a little longer in the event that it still does not arrive, write to us again to make a new shipment
Ok.
a pleasure to help you have a nice day