Welcome to AcmeBrands. How may I help you?
Hi.  My name is Sanya Afzal.  My Order ID is 2641176099.  I need to return this Tommy Hilfiger jacket for $89.
OK. I can help. What was the reason for return?

What was the reason for return?
It is the wrong size.
OK. I can help. I have pulled up your account. I now need your username, email address,and order ID
My username is safzal49, email is safzal49@email.com.  Order ID is above.
Thanks. I have validated your purchase. What is your member level?
Guest
Do you have the receipt?
Yes I do .
Great! One moment. I will need your full address for a return label
My address is 6027 Lincoln Ave, Brighton, MI 56495.
How would you like to return it? By mail, in store, or drop off?
Mail
OK. I have updated your order with that request. Anything else I can help with today?