how may i help you
Hi I was trying to log into my account but have unfortunately lost my phone
so you would like to reset your two factor today?
And I used the phone for two-factor authentication
i can definitely help you out
Yes please
first i need your full name to pull up the account please are you there?
Yes Sanya Afzal
and i need your email, so i can send you the reset code
safzal61@email.com
i have sent the reset code now, also i have sent a link of best security practices to follow
Thank you
is there anything else i can do for you today?
Thats all. Thank you
have a good one