Hi, how can I help you?
Hi, I want to know more about an item
Sure, what item did you have in mind?
the guess shirt
What question did you have?
I want to know what color the buttons are. I can't tell if they're brown or black.
Let me look that up for you

Although buttons can come in a variety of colors, the buttons on that particular shirt are dark brown to be more stylish.

So they are brown!
Cool, thanks for letting me know.
Anything else I can do for you?