Hello, how can I help you today?
i accidentally added something with the wrong size. Can you help me remove the seocnd item from the order?
Sure, may I have your full name please?
Sanya Afzal
thank you. To verify your identity, I also need your zip code and phone number please.
39535  (248) 977-6517
Can I also have your account id and order id?
GMSRYF5OKC 2568704386
thank you. I need to know the shipping status. Do you know what it is?
Out for Delivery
Since it is out for delivery, I need to know your membership level to proceed. Hello, are you there?
yes. sorry! i'm gold
I can offer a refund immediately. But after the item arrives, you need to call back to customer support to get the shipping label for return. does that sound good?
sounds good thank you
How much is the amount to be returned?
74
A refund has been made. Great, is there anything else that I can help you with? Hello, are you there?
no i'm okay
Have a nice day!