Hello, thank you for contacting AcmeBrands. How can I help today?
I'm trying to buy something, but when I try to add the item to my cart, it doesn't update and put the item into my cart.
Alright, have you tried to log out and log back in?
Yes, I tried that but it didn't work.
Can you try to refresh the page and then attempt to add the item again?
I tried that as well, but it still didn't work.
Double check to see if the item is out of stock.  This will be on the bottom left hand side of the page.
Okay, let me try and look at that. It does say that it's out of stock.
I apologize about that, that is why you aren't able to add the item to your cart.
Ok, thank you for your help.
Is there anything else I can help you with today?
No, that was all. Thank you.
Thank you, have a great day!