Hello. I need help with my order please
Thanks for contacting AcmeBrands.  What exactly is the issue with your order?
So here's my situation. I had to get out of the Big Apple (NYC) and move somewhere smaller So I recently relocated to Baltimore, NY It's much nicer here But I think my order is still set to go to NYC Can you help me change my shipping address?
Sure, I can assist with changing your shipping address.  Can I have your full name or account ID?
Okay-dokey Joyce Wu
Thanks Joyce, what is the shipping status of your order?
It's in transit It's these really cool boots that I'm going to wear in the countryside And some jeans for hiking
Sounds awesome!  Can I get your username, email address, and order ID so I can check on your purchase?
Sure thing! joycewu5 joycewu5@email.com 9639578142
Alrighty - the address on your order has now been changed. Is there anything else I can help you with today?
Do you need my new address? I live at 3219 Lincoln Ave  Baltimore, NY 45335 Can you make sure that the order will be shipped there?
It looks like in our records you changed them on your account, they just hadn't updated on this shipped order.
Oh So the order's going to the right place now?
Yes, that is the address I used to update the order.
Great! I don't need anything else. Thanks so much!
Great, thank you and have a great day!