I signed up for a premium subscription but I was wondering if I can get an extension because I can't pay just yet.
Hello, I will do my best to try to help you.
I really want to keep my subscription so if I could just get a bit more time it would really help.
What is your name.
Norman Bouchard
You are currently late on payment.  You owe $55.  Your subscription is currently inactive.
That is what I was asking about. Is there any way I can get an extension so I can keep my subscription? I only need a little more time.
Can I have your account ID and your order ID?
Account ID: SSZCHUICHT / Order ID: 3145760369
Do you know your membership level?
Yes, guest.
Thank you. I'm sorry, guests cannot currently receive an extension.
I understand you can't do anything, can I talk to a manager please?
If you would like to give me your phone number, I can have my manager give you a call.
Yes, that would be great. (039) 165-3163
Thank you.  A manager will get in contact with you shortly.  Is there anything else I can help yo with?
No, that is all that I need right now.
Have a nice rest of the day.