Hello, how may I help you today?
Hi, I'm trying to check out but my card keeps getting rejected.
I am sorry to hear this.  Let's see what we can do about this.
Okay, I haven't had this problem before.
Ok so let's try a couple of troubleshooting steps that are simple and see what we can do here.
Okay.
The first one is simple and you might have done it already.  You can try entering the CC info again.
Okay, tried that and it still didn't work.
No problem at all, the next one is simple as well.  Try logging out of your account and then logging back in.  It can be a simple cookie issue.
That did it! Thank you for your help!
Fantastic. It happens on occasion.  I am glad I was able to help you fix this so quickly. Is there anything else I can help you with today?
No, that was it. Thanks!
Thank you for your patronage and you have a wonderful rest of your day!