Hello, thank you for contacting AcmeCorp, how may I help you today?
I got an email saying a subscription was added to my account but I dont want that.
I do apologize let me look into this. May I have your full name or account id?
Rodriguez Domingo
You stated an email correct?
that is right
Let me check our system.

I can assure no service was added. The email you received was not from us. Is there any other questions you may have for me today?
thats all thanks
Your welcome. Thank you for contacting AcmeCorp, please be safe and stay well.