Hello, how can i help you
My phone got stolen and I can't get into my account.
Do you need a 2 factor auth reset?
Yes, I do.
Okay I will be happy to help you with that. Can i get a username I mean full name sorry.
Norman Bouchard
Thank you, Now can i get your email. so I can send you a reset code.
normanb7@email.com
Thank you I have sent you the reset code. I will also send you a link about the best security practices to keep you extra safe!

Do you need anyting else?
Can I try out the new info and see how it works while I have you?
Go right ahead.
It works!  Thank you.
Happy to heat that! Can i help you with anything else? hear*
No I think that's it.  Thank you so much.
Okay have a great day!