Hello, how can I help you today?
Hi there. I am currently subscribed to your shopping service and I absolutely love it, so I just wanted to know when my annual fee is due so that I can continue to use this service
Sounds good, let me check into that for you.
Thanks
Could I get your name or account ID?
Not a problem. My name is Rodriguez Domingo And my account ID is, I believe,  ZHOGFCIVNE
Could I also get your account ID and order ID please?
I just gave you my account ID but my order ID is 3216626822
Oh, yes of course.

Thank you for that information.

Mr. Domingo the subscription fee is due today for the amount of $14.
Okay, can I get that taken care of with you
Sure. I've also sent you a link where you can check on your subscription in the future.
Thanks, that is very helpful Could we make the payment using the credit card that is already on file?
Could I first just confirm that you know your username so you can log in, in the future.
I actually don't remember my username off the top of my head
It is: rdomingo1
Okay, thanks for htat
I'll go ahead and pay the subscription for you using the card on file.
That would be great
Okay, that's all taken care of. Can I help with anything else?
No, that's great. Thanks for being so helpful
Have a great day.