Hello, how can I help you?
I was going to log in to check on my order, but my username seems to be wrong can you help me retrieve it
Sure Can you tell me your full name or account ID?
Alessandro Phoenix
Okay, I'm going to need to verify your identity Can you please tell me your zip code and either your phone number or your email?
87178 alessandrop597@email.com
Okay, I was able to successfully verify your identity Your username is: aphoenix1 Is there anything else I can help you with?
Thanks for the help, that was all
Have a great day!