hello i would like to add an item to my existing order please
Sure, what is your full name please?
alessandro phoenix
and your account ID please?
7HOS8RW6WA
I also need your Order ID
my order id is9738375289
alright i was able to verify, sorry for the delay what would you like to change?
i would like to add the Michael Kors jacket for $89 to my order
excuse me do you have the shipping status please?
it it order recieved
perfect! are you one of our members?
no i am a guest
I have added the jacket to your order Is there anything else?
ok thank you that is all i needed today
Thanks for being our customer & have a great day!