Hello, how can I help you today?
I want to know the shipping status.
Glad to help. May I have your full name please?
Rodriguez Domingo
thanks. What particular concern do you have about your order?
I want to know if I ordered the right item, I got an item saying I did something else. So, I want to make sure to check with the customer service... to determine if its fraud or real.
Got it. Can you please let me know your zip code and phone number to verify your identity?
92464 (494) 623-1132
thanks. I also need your username, email address, account ID and Order ID to validate this purchase, please?
rodriguezd837@email.com  rodriguezd837 3417901580 UE7P3CHWIA
thanks.

Can you reconfirm your order ID?
3417901580
Perfect.

Sorry the system has made a mistake on your order. What is the problem you got?
I ordered Guess Shirt please change item
Sure.

the problem has been fixed!
thanks
You are welcome. Is there anything else that I can help you with?
no
Have a nice day!