Hello! Thank you for contacting us today. How can I assist you?
Hi I had placed an order and wanted to make sure that the total charge adds up to the prices of the items I purchased I received an email with the wrong total so wanted to make sure
Sure I can look into that. Can I get your name?
Rodriguez Domingo
Thank you, Rodriguez. Do you believe that there was an extra charge that shouldn't be on the order?
Yes. Can you please make sure that the total what you see is $54?
Sure. Can I get your Account and Order IDs please?
Account ID: GWAOSSCB1Z Order ID: 8752308986
Let me just look into this really quick here.
Thank you
It doesn't look to be a company error. Can I get your membership level please?
silver
Perfect. Because we value you as a member we can absolutely get those extra fees removed. Can you tell me how much you feel you were overcharged?
The email said $89 but I only bought an item for $59 Just wanted to make sure that its correct Thank you
Okay. I have updated the order to take that 30 dollar fee off of there for you. Can I help you with anything else today?
That is all. Thank you
Thank you and have a great day!