Hi, How can I help you today?
Hello, I am having an issue with the website. Whenever I try to search for a product it lags out and gives me the spinning wheel of death.
I see, I apologize for this, one moment please as I figure this out for you.
Sure
So basically the website is very slow, correct?
Yes
Got it, I am going to notify the internal team of this issue.

Can you try logging in and out of your account to see if that does anything?
Sure one moment It did not seem to help at all
I see, there are a couple more things we can try. If you visit another website is it slow as well?
Let me see.. yeah I guess Google is a bit slow as well
Ah, my apologies but then this must be an issue with your internet and not the AcmeCorp website.
Alright, I will try again later on.. thanks anyway
No problem, is there anything else I I can help you with today!
Nope, that should do it
Great, don't hesitate to contact acmecorp with any future issues. Have a good day!