Hello, how may I help you today?
hi,i wanted to make sure i am not paying more for shipping because i got an email stating they were charging me for shipping costs
I can certainly help you with that. Can I please have your full name, account ID, and order ID?
Norman Bouchard J21HFN7IDG Order ID: 0117977413
Thank you. Can I also have your username and email address please?
nbouchard061 nbouchard061@email.com
Can you please tell me more about the email you received?
it said the shipping cost was 5.99 plus the $84 for the shirt i bought
Do you feel that the shipping cost is too high? Or should you have not been charged for shipping?
it should have been free shipping
Please give me a moment to look into that for you.

Please disregard the email you received. I've confirmed that you were not charged for the shipping.
ok great thank you
I sincerely apologize for the confusion. Is there anything else I can help you with today?
nope thats it
Thank you. Have a great day!