Hi there, what can I do for you today?
Hi! I have receivved my order. It is the wrong size. I want to return it, so what do I need to do?
Okay, I can help with that. YOu would like to return an item because you received the wrong size, correct?
Yes.
Could I please have your name?
My name is Albert Sanders.
Hi Albert, I will also need your Username, email address, and order ID to confirm the purchase.
My username is alberts2. My e-mail is alberts2@email.com. My order ID is 3104379112.
Ok great, let me check to see if the item is able to be returned. May I know your membership level?
Bronze.
When was the purchase date?
December 4, 2019
Okay, and do you happen to have a receipt?
Well, I have my order statement. I paid with PayPal.
Okay, good. Is it in the original packaging by chance?
It is.
Good news, I can process your return
Great! Thanks!
Could I have your full address for the shipping label?
5189 2nd Avenue Newark, WA 71288
Okay, and finally, how would you like to process the return? Either by mail, in store, or at a drop off location?
I can do it in store.
Okay you're all set for the return, is there anything else you needed today?
No, thank you for your time.
Thanks, have a good day and stay healthy!