Hello, how can I help you today?
Hi. I'm a bit irritated. Can you check my shipping status? I never recieved my package and it seems like I've been waiting forever now.
I'm sorry about that, let me check this for you. Did you get an email from us that would indicate anything is wrong?
No. I just never got my package.
What action could we take to help resolve this issue?
Well I'm wondering why I haven't gotten anything? Hello?
Could I get your name or account ID?
My name is David Williams.
And could I get your username, email address and order ID please, Mr Williams?
My username is davidwilliams854. My email is davidwilliams854@email.com. And the Order ID is 6722162890.
Thank you. So, how many days have you been waiting now?
I have been waiting 9 days now.
I would like to reship this order for you, can I get your address please?
Sure it is 6921 Primrose Ave  La Fayette, WA 7454
What was the brand and type of item for this order?
The order was for a pair of Michael Kors Jeans and a Guess Jacket.
I've gone ahead and ordered those for you, Mr. Williams.
Thank you.
Can I help with anything else today?
That's it.
Have a nice day.