Thank you for contacting Acme.  How may I help you today?
hey i was trying to purchase a item and i noticed it was kind of overpriced compared to other stores i wanted to see if you price match?
Oh, I'm sorry to hear that, but let me see what I can do May I ask your full name or your account ID to begin with?
alessandro phoenix
Thank you Mr. Phoenix.  And had you already placed an order with us when you noticed the lower prices elsewhere?
account ID: XGHKXO3TZQ yes I did
may I ask for your order ID so that I can bring that up in our system?
4314707303
Yes, I can see your order details now, and unfortunately it looks like you were indeed given the best price that we could offer on that item Our prices are set by algorithms based on the items we have available, so sadly there is little I can regarding price matching
is there anyway i can cancel my order
Yes, I can cancel it for you if you are not satisfied.  But my manager has informed me that I can issue you a promo code for the difference
how much is the promo code offering?
My system already has your order details, and it has checked the listed prices in this area, so it looks like the promo code will come out to $9.99
okay I would like to use this promo code
okay, the code is LB0ZZ Is there anything else I can help you with today?
no thank you for your help today
You're welcome.  Have a good day