hi
Hi, how may I help you?
I would like to access my account to check an order but unfortunately, I've forgotten my username
okay I can help with that Can I have your full name or Account ID please?
I don't have that Sanya Afzal
you don't know your Name?
Not that, I mean't my ID
okay  I see now thank you

I will just need to get a few pieces of info to verify your identity. They are simple though Do you have your Zipcode and Phone number available?
54108
I can also use an email address
(366) 780-7029 sa449828@email.com
those worked, thank you!
thanks
you're welcome. Here is your Username: safzal1 That should work now
thanks so much
You're welcome Can i help with anything else?
can you also help check the status of my order
yes
okay please do
what do you want to know about your order?
has it shipped?
ok, one moment
ok
did you receive an email about your order?
not yet
Do you have your order ID?