hello! how can i help you today
Hi...I read in an email that I was put on a premium subscription for 40$ but I did not ask for it. Can I be refunded?
Sure let me check what is your name please
Joseph Banter
You heard about this in email, correct?
yes
let me check our system

This was a scam email, if you check the sender, it isn't from the offical AcmeCorp marketing probably
Oh no....I hope you don't have hackers attacking your systems! Thank you so much for the information
my pleasure!! havea. great day