Hello.  I'm James,  may I have your name?
Sure, my name is Joseph
What can I help you with today,  Joseph?
I am trying to buy a product, but my credit card keeps getting rejected
I'm sorry to hear that.  I'll help you troubleshoot.   Just give me a moment to look something up.
Okay, thank you.
Can you try entering your credit card information again?
I just tried that...it's still not working
Can you try logging out and then logging in again?
Sure No, it's still not working unfortunately
What's the expiration date on your card?
1/21
Okay,  that should be valid.  I can make the purchase for you.       Would that be okay?
Yes, that will work
I need the credit card number
1223-4566-7889-1100
And what item would you like to buy?
Calvin Klein Boots They are $99
Do you need anything else?
That's it, thank you!
You're welcome. Have a good day.