Hello, how may I assist you today?
Hi. I have been trying to add an item to my cart, but when I do the quantity in my cart is not updating.
Can I have your full name please?
Joyce Wu
Thank you Joyce. My first suggestion is to check to see if the item is sold out, you can find that on the bottom left side of the product page.
It doesn't look like it is.
Can you try refreshing the page and then trying to add the item again?
That doesn't work either.
How about logging out and then back in again?
That seems to work!
Great! Can I help with anything else?
No, thank you!
Awesome. Have a great day!