Hi! How can I help you today?
Hi! I wanted to check the status of my order coz i see that the delivery time is wrong and I think it needs to be changed
I can certainly look into that for you. Can I get your name?
Sanya Afzal
Okay, I just need a little info. Can I get your account ID and Order ID?
Account ID: S88LQGZEBP Order ID: 5872243777
Thanks, did you just want to confirm the delivery time or did you want to change it?
it is wrong
Got it. Let's see what the system says. one moment!
Thank you
Can I ask you what the shipping status is?
delivered
I'm sorry, if it's delivered there is nothing I can do about that. You already have the item!
I see. Thank you
Sorry about that, have a great day!