Hi! How can I help you today?
HI.  My name is Chloe Zhang.  I'm writing because the payment method on my account is wrong.  It is listed as Debit card, and is supposed to be credit card.
I see, just a moment please.
Can this be fixed before my order is delivered.
I will try!

Can I please have your account ID as well as the Order ID, so that I can pull up the order?
Sure.  My Account ID is H4BCTJBJSI,  and my Order ID is 3364699621.
Great, I have pulled it up the order What is the shipping status of the order?
In Transit
Good news! There is still time to change the payment method.
Great.
I have updated the payment method, is there anything else I can help you with today?
That's it for today.  Thank you.
No problem, have a good day!