Hi, how may I help you?
I would like to find out when the annual fee is due for my subscription. I don't want it to expire.
ok, I can help with that Can I have your full name or Account ID please?
Crystal Minh
Can I get your Account ID and Order ID please?
WDHMDMLKBH  2579452819
One moment while I look it up
ok
Ok Your annual fee is due three days from now. I am sending you a link so you can access this info from home if you want to.
Great. Thanks.
Your welcome You will need a username to log in at home fyi
Can you give that to me?
Yes its cminh1
Great
Can I help with anything else today
No, thank you.
You're welcome Have a great day