Hello, what can I help you with today?
I went to order a jacket today, and yesterday it was only $69. Today, I ordered it and it was $89! Why the price change? Please help
I'll look into that for you, one moment please.

It might have been part of the annual sale when you saw it yesterday, I'm sorry!
Is this sale over with now? Could I at least get some sort of discount?
I can try to see if we can get you a discount :) Can I please have your full name, account ID, and order ID.
Much appreciated! I am NORMAN BOUCHARD. My account ID is PISAHKDHRA, and my order ID is 6693438973
Okay, here is a promo code for you to use! Again, I'm sorry for the confusion! Is there anything else I can help you with today?
That is awesome! Thank you so much. That will do me well. Have a wonderful day!
You too :)