Hello, how can i help you today
I was getting a refund on my order and I just want to check on the status of it.
Okay sure, could i get your full name account id and order id please
Crystal Minh
and also your email
I don't have my account ID but the order is 7503827105 crystalm123@email.com
Okay and also your username sorry
crystalm123
Okay it looks like your refund is currently in progress. It should be completed within the next couple of days sorry
How is it being refunded?
It was initiated online and is just being wired back to your main card
Alright thanks
No problem, is there anything else i can help you with today
Nope that is it
Okay, have a nice day