Welcome to AcmeBrands. How may I help?
Hey! I am trying to check my order status online but i cant get into my account because i lost the phone i do the two-factor authentication with. What can I do?
I can help Let me start with your full name or account ID
Rodriguez Domingo
What is your email address?
I don't have my email on the account just my phone can i give you that instead?
I'll need your pin
my pin is 591635 my phone is (289) 125-6440
OK. The reset for your 2fa is done. I will send a link to you. Be safe online.
thank you!
You're welcome. Anything else?