Thank you for contacting AcmeBrands! How can I help you today?
Hello, I would like to remove an item from my order as we decided we did not want it
That's okay, sometimes that happens. Could I have your name or account ID please?
Sanya Afzal Account id RDH2DCCJK9
Thank you and what the order ID?
0619008128
What is the shipping status of your order?
out for delivery
Are you one of our gold, silver or bronze members?
silver
Since the order is already on it's way to you. I can give you a refund now and once you receive it, you can contact us again for a shipping label for a return.
ok that would be great
What was the cost of the product that you no longer want?
29.99
I've refunded the amount for the item
Thank you
You're welcome. Is there anything else I can help you with?
That is all
Okay, I hope you enjoy the rest of your day.