I am such an idiot! Please help me!
Hello, how can I help you today? I really doubt that. We will work together to fix what is wrong!
Name is Sanya Afzal. I ordered earlier today, but I forgot the Michael Kors boots when I was checking out. Can I add them to my existing order now?
Let me look in to this for you Sanya. I'll just have to pull your account up.
I seriously hope you can help me. I wanna be strutting down Broadway in those boots when this virus thing is over with!
We will do everything to make sure you are strutting down Broadway! Can I get your account ID and Order ID? You still with me Sanya? I want to make sure we can get these boots out to you. You'll need to practice strutting in them!
You're awesome, thank you. Account ID is POYQOJ0XPC Order ID: 4796276142
Do you have the shipping status?
Mmmm, yes. Looks like they're In Transit.
Since they are already In Transit I can't add on to your existing order. What is your membership level?
Oh MAN! I knew I should have double-checked the order before placing it! I'm Bronze
I can either place the order for you now. Or you can go online and order them yourself. I know they will get there in time for you!
You have been so helpful, I don't want to put you out anymore. I'll just place another order myself.
Sorry I couldn't be more help. But if you order them this month I know you will have them by the time New York opens up again! Have a great evening Sanya!!