Hello, thank you for contacting AcmeCorp, how may I help you today?
Hi there
Hi
My name is Chloe Zhang
Hello Chloe
I wanted to add an item, a guess shirt to my order
I would be happy to help.
It is an existing order and i forgot
Let me pull up your account.
ok
There you are. May I have your account id and order id?
Account ID: WJLVD8XKRN Order ID: 9623244425
Thank you. What is the current shipping status of your order?
Delivered
May I have your membership level?
gold
The existing order should be delivered soon but I can get this new order out to you ASAP.
ok that would be great! thank you
What item again would you like to add?
Guess shirt for $99
Well I have that ordered for you, should arrive very shorty. Is there anything else I may help you with today?
Perfect! Thank you
Thank you for contacting AcmeCorp, please be safe and stay well.