Hi, how can I help you?
I'd like to get my order as soon as possible, and I was wondering if I could upgrade to overnight delivery.
Sure, I can help with that Can I have your full name or Account ID please?
My name is Rodriguez Domingo
Can I also have your Account ID and Order ID?
My account ID is 9JZ3AUSNAL and my Order ID is 0817397052
thank you Do you know the Shipping Status?
It says it's in transit
ok, you won't be able to upgrade it to overnight because it's already on it's way. The good news is, your order should arrive by tomorrow anyway!
That's great, thank you!!
you're welcome Can I help with anything else?
No, that was it!
Have a great day!