Hello, how may I help you?
HI, i have a promo code im trying to use but it is declared invalid and i got it 5 days ago
Let me help you with that. So your code was shown invalid even though it has been 7 days? hasn't
Correct it hasn't been 7 days
Could I have your full name or account id?
Crystal Minh
Let me check the system to see what the problem is.
okay
Could I have your membership level?
Member Level: Gold
Let me generate a new promo code for you.
okay, thank you
Your new promo code is PX1CE
Okay, thank you
Can I help you with anything else?
No that was everything, thank you again for all your help
Have a good day.