Thank you for shopping with AcmeBrands! How may I assist you?
Hi! I was trying to make a purchase but for some reason my credit card keeps getting rejected I do not understand why because the credit card is valid
Let's find out what is going on. May I have your full name?
Albert Sanders
Thanks, Albert. First, let's check the expiration date. Has it expired recently?
no. its valid. Thats why I am confused
Let's have you reenter the credit card information. Does that work?
NO. I tried re entering a few times actually
Okay. Does it work if you log out and log back in?
Let me try doing that
Okay.
It worked. Thank you
You're welcome! Is there anything else you need?
That is all. Thanks for your help
Great! Have a nice day.