I want to check the status of my account, for some reason my subscription was removed.
Sure, I can help you with that. To get started, can I get your full name or account id?
Alessandro Phoenix
Let me check your subscription status.
Alright, thanks.
The system shows that your subscription is not active, because there is an amount due of $14. The due date is three days from now.
So if I go ahead and pay that everything will be fine? Can I do that now then.
Yes, sure.
What do you need to process the payment then?
I need verify your identity.

Can you spell your full name again? The system shows full name failed.
Alessandro Phoenix
Do you have a credit card number?
84328372154
Great, your subscription status has been updated. Is there anything else that I can assist you with today?
No, that was all i needed thanks.
wonderful, have a nice day!