Hi, how can I help you today?
hello... i need your assistance with cancelling my shipping order
Ok, I can help you with that
i am moving out of the country, so i won't be around to get the goods okay... thanks. my name is Crystal Minh
Hi, Ms. Minh
i ordered 2 boots and a jacket; can you assist in cancelling the shipping orders for them?
Yes, give me one moment and I can bring up your account Would you like to check if your account allows international shipping?
no, i don't have the international address yet
Ok so you would like to cancel your shipping order today?
yes please
Ok great, Can you tell me the shipping status?
Shipping Status: Order Received
can i get your username
crystalminh507
Thank you can I have your email address and order ID please?
Email Address: crystalminh507@email.com Order ID: 1144230005
Ok, I have cancelled your order
okay... thanks
Is there anything else I can help you with today?
nothing else
When you get an international address, let us know and you may be eligible for free shipping
okay... thanks
Have a great day goodbye