Hello. Can I help you with anything today?
Hi, I just wanted to check on my premium subscription and make sure it's active.  I think I might have to pay  something to activate it?
Sure. May I have your name please?
Rodriguez Domingo
Can I also have your Account ID and Order ID?
Account ID: EQJQWRCMSB Order ID: 3486266123
Your subscription fee is due tomorrow. It is $14
ok, can i pay it now?
Sure. How much do you ant to pay today?
the full amount
May I have the CC number please?
999999999999999999999
*Going off script here. Was that made up or is it in the script? Because I have to guess the correct flow after this.
i don't have a cc provided so i made it up
OK. Do you want me to use the CC that is already on file?
sure!
Ok great. To wrap up. You contacted customer service to pay your bill correct?
yes? yes!
Or to check status?
both and you covered them!
......great. Have a nice day.