good morning, how can I help you?
Hey, I forgot my password, so I cannot access my account. I need information on an order.
don't worry we will give you a new one would you give me your full name or account ID
Joseph Banter
additional to this you would give me your email, to sent the reset link
jbanter4
sorry, I need your username, not your email. thanks
That's ok, I figured that's what you meant.
ok, now i am going to generate a new password but for identity security would give me your pin number.
My security answer is Livingston
ok, thanks. one moment please

32zadgia6zy here yo go
Excellent, thanks!
a pleasure to help you have a nice day