Hi! How may I help you?
I requested a return before. I want to know what's going on with it
Sure thing! May I have your full name, Order ID, Email and Username to verify?
Alessandro Phoenix, aphoenix360@email.com, aphoenix360 0771061219 is my order ID
Thank you! One second.

The online refund is in progress it states.
Where will I receive the refund?
It should come by this week, if not please feel free to contact us.
What payment method will it go to?
Whatever you have registered online.
What's the status of my debit card?
In progress.
Okay. Thank you
Will there by anything else?
No
Have a great day!