How may I help you?
Hi I am having a problem searching for the items I want to buy. It's coming up with strange search results.
Okay, let's try a few things to fix it. Could you try logging in and out and then searching?
ok hold on no that didn't work
Okay, could you try clearing your cookies, by going into More Details in your browsers to do so?
ok hold on oh hey that worked! thanks!
No problem! Anything else you needed today?
that's it
Have a good one!