Hi, thanks for contacting Acme client support. How can I help you today?
Yes, I bought a shirt from y'all and when I got is, I realized that the color doesn't flatter my skin tone.  I need to return it.
I understand, I'd be happy to look into that for you. Can I start by getting your full name?
Yes, it's Joyce Wu.
I'll also need your Username, email address and Order ID to bring up that order. Do you have that information for me?
jwu27769 jwu27769@email.com 9037429935 Normally, neon green looks great on me, but since I've been stuck inside I'm very pale.
I'm sure it brings out your eyes though! I just need to know your membership level, if you have that.
Yes, it does.  Everyone tells me my eyes are beautiful.  I'm a Gold member.
Ms. Wu, as a Gold member you are entitled to our highest level of service and I'll be happy to arrange the return for you. I'll just need your mailing address for the shipping label.
That's why I got it!
You earned it!
4650 Woodshore St  Brighton, NY 46552
How would you like to send the return, via mail, drop off center or in one of our stores?
I think I'll do mail so I don't have to be around people.
That's very smart and responsible of you.
I know.  Everyone tells me that I'm smart.
You're all set. The shipping label is on the way to you and you can just send it back to us at your convenience.
Okey doke.  Thank you for your help and have a great day!
Of course. Is there anything else that I can help you with today?
No, I am good for now.
Thanks for shopping at Acme. Have a great day!