Hello, how can i help you
Hello, I want to upgrade to overnight shipping I would like to get my order as soon as possible
Okay sure could i get your account id or full name please
Albert Sanders
Okay, and could i get your order and account ID also please
Account ID: TPCGK3AKB9 | Order ID: 3557586159
Okay could you give me the shipping status please
Order Received
Okay great we can still upgrade it
Thats good
Could you give me your membership level please
silver
Okay it will be a $20 charge to upgrade to overnight. Is it okay if i add that onto the card you paid for the order with?
Yes that will be okay
Okay just did it, is there anything else i can help you with today?
That is everything, thank you for all your help today
No problem, have a nice day