Hello, thank you for contacting AcmeCorp, how may I help you today?
I lost access to my account.
Oh no do you need help with the 2 factor auth or password/username?
I need the password Albert Sanders
I can help. May I have your username Albert?
as946592
May I have your pin or security answer to create a new password for you?
I have neither
In order to set up a new password I have to have the pin number or the answer to your security question.
all I can tell is I am a silver member
Unless you are trying reset the two-factor auth. Membership will not help in this situation.
thanks anyways
Sorry I was not able to help, you have a great day.
no problem
Do you need help with anything else?
no
Thank you for contacting AcmeCorp, please be safe and stay well.