Hello, thank you for being an AcmeBrands customer! How may I help you?
I already returned the product, but I still didn't got my money back.
Let's see what is going on. May I have your full name?
Chloe Zhang
So am I correct you want to find out the status of your refund?
yes
If so, I will need your username, email address, and order ID.
username is  cz971446, email is cz971446@email.com, and order id is 9831267752
Thank you. Your refund is in progress and you will receive your refund online, as originally requested.
ok, thanks
Is there anything else you need today?
no
Okay. Please let us know if you need any other help in the future. Have a wonderful day!