How may I help you?
Hi I am having an issue looking for items The search bar is giving me search results that are nothing what I am looking for
i see, so you are having an issue with our website search? i can help with that today may i have your name please?
Joyce Wu
ok joyce, we'll get this fixed. First, try logging out and back into your account, and see if that fixes it
ok hold on no I am still having the same issue
ok, i will write a report notifying our internal team of the issue

now, try clearing your cookies. it should be under browser settings under more details
ok hold on hey that worked! I'm able to find the jacket I wanted
awesome, is there anything else I may assist with today?
that's it thanks
have a good day!