Hi! Thanks for contacting Acme support. How can I help you today?
I'm just wondering why items are always out of stock?  It's pretty ridiculous.
That sounds very frustrating. Let me look into it for you.
I've been trying to order a jacket for 3 months, but it's never in stock! It is very frustrating!
May I get your name, please?
Chloe Zhang
Ms. Zhang, are you talking more about our poor stocking overall or about one particular item? I want to make sure I get the right notice to our team.
Overall.  But the jacket is just one of many examples.
Gotcha.

Would you like me to write a stern letter to our purchasing team to let them know how you feel?
Yes that would be helpful.
My pleasure.
Will I get some sort of notification that it is being addressed?
I'm going to stay on top of it.
Ok I guess I'll have to be satisfied with thatl
But I can see where you'd be disappointed. Would a promo code make this experience better for you?
Sure
Here you go, please accept this as our apology.

EA2L6
Thank you.
That code is good for 7 days. Is there anything else I can help with today?
That's all
Have a great day and thanks for shopping with Acme!