AcmeBrands, how may I help you?
I'm looking at Boots by Guess.  can you tell me if they are waterproof?
Let me help you with that.

Most of our boots are waterproof. However the only way to tell that they are waterproof is to check the guarantee attached to the purchase. Can I help you with anything else?
Perfect.  That helps me with my decision. no that's all
Have a good day.