Hello, how can I help you?
HI there! I need some help with my payment method please?
Sure. Let me pull up your account. What is your full name and account ID?
Crystal Minh account ID? is that my Username?
They are typically two different things but I can pull you up off of your name
I need to change my payment method, its not displaying the way I need it to well ok, just in case, my username is crystalminh199
OK what is your current payment method.. is it a credit card, debit card, pay pal,. etc?
could I change my payment method? wasnt sure if its too late? yes its credit card right now
Alright, to update your payment method, I will need to verify your identity
ok let me know what u need
For that I need a few pieces of information. Please provide the email on the account, and your zip code
ok the email is cryssimin199@gmail and zip code is 37930
Great. What is the new payment method?> Is it another credit card or something else?
ok I would like to switch it to Paypal
Sure we can do that
using that email I just gave you ok great thats so much easier
Sure, no problem You are all set. Is there anything else I can help you with today?
awesome thanks a bunch!
No problem at all.
no I think that covers it have a good one!!
Great. You have a good rest of your day.