Hi! how can I help you?
i am trying to navigate your website and it is excruciatingly slow.  what is going on?
Oh, I'm sorry about that. Lets see what I can do to help

first I'll let our website team know so they can see what's going on can you try logging out and logging back in and see if that helps? just let me know
i logged out and back in.  it took awhile because of the slowness but it is still slow.
next try closing all other programs and closing any other browser tabs you have open let me know if that helps sometimes those things running in the background can make the site seem slow
i don't have any other tabs open.
ok, I can make that order for you if you'd like. It seems like this might be an issue for our website team to fix what was it you were trying to order?
michael kors jeans.
OK, I've ordered those for you. Sorry about the issues with the site, we'll be working on fixing it. Anything else I can help with today?
that's it.
ok, great, well have a good day!