Hi, how are you doing today?
Im ok - hope you are too
I am thank you. What can I help you with?
I was billed twice for my premium subscription and would like to have the extra charge taken off
I can look into that for you, what is your name?
Rodriguez Domingo
Thank you, can I also have your account ID and order ID?

Also, what is your current membership level?
Guest
And do you have your account ID and order ID?
Account ID: A0C6D7AVQZ Order ID: 5948562041
According to our system, you haven't been billed twice.
this was for my PREMIUM SUBSCRIPTION. not the order i placed
Yes, our system shows that you were only billed once for your subscription. If you see that you were billed twice, then just make sure not to pay twice. I apologize, but I am unable to refund you any money as it has not been paid twice.
Ill need to speak to a supervisor please becuase my credit card shows double billing
I have sent a message to the manager, and he will be in touch with you shortly. Sorry for the inconvenience!
Thank you for your time
You have a great day!