Hi.  How can I help you?
hello, i would like to check the status of my order i ordered 1 item, but my email confirmation says that i ordered 2 items
The email has 2 of the same item or 2 different items?
the same item
Ok Can you tell me your name, your account ID, and the order ID from this order?
Account ID: IILCMVN365 Order ID: 2043069369 the name is Joseph Banter
It was a company mistake.  Has this order shipped yet?
I have the order already
Ok, how much did the extra item cost?
74.00 dollars
Ok, it has been refunded
thank you very much!
Of course
i am glad that is all settled
Is there anything else I can do for you today?
no thank you have a nice day!
You too