Hello. I would like help adding an item to my refund
Welcome to AcmeBrands. How may I help? OK. What item would you like to add?
I also want to know the status of my refund, please I would like to add this Michael Kors jacket It doesn't fit and I need to return it
OK. What is your full name or account ID?
David Williams
What is your username, email address, and orderID?
dw011628 dw011628@email.com 7984270919
OK. What is the new item you want to add to the refund?
I want to add this Michael Kors jacket that I bought for $59 You already owe me $100, so together I should get $159 refunded
OK. I will make the adjustments. One moment.

OK. Thanks for the information. I have initiated the refund and you should be receiving it soon. Anything else I can help with?
Okay. So when can I expect to get the refund? Will it be in a few days?
The refund should be in a day, if not sooner. If it takes longer, please contact us.
Oh great That is all I needed Thanks for your help
You're welcome. Have a great day.