Hi, how can I help you?
Hello, I recently moved and need to update my shipping address.
ok, I can help with that. Can I have your full name or Account ID please?
David Williams, YWHBVAUR0I
Can I have the current address on the account
7070 Circle Drive  La Fayette, TX 28
I will need a few items of info to verify your identity
Sure
Do you have your Zipcode, telephone and email
(721) 298-4575, dw980857@email.com
I can also use your Order ID, password, PIN or username. I just need 3
Username dw980857 and my last order was 4336487104
thx one moment

ok, and what's the new address?
8080 Square Drive, La Fayette, TX 28
Ok your account has been updated with the new address and should show on your screen when you log in
Perfect, thanks!
You are welcome! Can I help with anything else?
That's it, thank you.
Have a great day!