Hello, how are you doing today?
Hi I have a question about my account I was just checking it and saw that i was charged for the premium subscription. I didn't want it and have no idea why it was added so I woud like it removed and refunded back the fee
I apologize, let me look into that for you! What is your name?
Joseph Banter
And how did you hear that you were charged for this service?
I was just checking my account
Can I please have your username, email address, and Order ID
jbanter1 jbanter1@emai.com 7859961745
Ok, it looks like that was our error. Again, I apologize! I have credited your account for that charge. Is there anything else I can do for you today?
ok thanks that's it
you have a great day!