Hello! How may I help you today?
Yes, I ordered boots and had to return them. I'm wanting to check on my refund.
Sure! May I have your full name?
Joseph Banter
Thanks! May I now have Username, Email and Order ID to confirm the order?
jbanter7 jbanter7@email.com 1410997966
It looks like your online refund has been complete!
Hmm. Perhaps my balance online just hasn't been updated. I'm so sorry for bothering you.
Not at all! It can take a second to go through. Was there anything else you'd like help with?
No, that will be all. Thank you so much!
Have a good day!