Hello! How can I help you today?
This is a little embarrassing.
I'm all ears
But my credit card keeps getting declined.
Oh I can help you with that.
I hope so, it's my daughter's birthday coming up.
Can you please try entering it one more time for me to see if it works.
just a sec Still nothing. Is there anything else we can do?
Now try logging out, and logging back in to see if that works
hold on i'm out and now I'm back in and...nope!
Now this may seem silly, but can you double check the expiration date on your credit card You'd be surprised how common that is.
OMG! I'm so stupid, can we forget this ever happened.
No worries. Already forgotten.
I appreciate that.
Is there anything else I can help you with today?
that's all. maybe I need to stop day drinking.
I hope your daughter has a great birthday!
me too!
Ha! Enjoy your day.