Hello. How may I help you today?
Hi the website is running slow and I can't even use it
I see. Lets try a few things to fix that for you. Can you try a different website for me?
sure.  Okay the other website loaded fine
How about logging off then back on?
still nothing.
Can you close all other tabs and close out all programs?
O.k. that seemed to speed things up.  I can use the website now.
Oh great.
thanks for your help
Anything else I can help you with?
no that's all.  Thank you
Have a nice day.