Hello! Thank you for contacting us today. How can I help you?
Hi! I want to take a look at my account but I just lost my phone yesterday. So I can't do the authentication. Can you help me?
Oh no! Yes I can help you with that. Can I get your name please?
Rodriguez Domingo
Thank you, Rodriguez. Can I get your email address as well as I'll need to send you a special reset code.
rodriguezdomingo278@email.com
Perfect. Thank you! I will send that reset code to you. I am also going to send a link that gives you more information on security best practicies.

Is there anything else that I can help with today?
That's good. That will be it
Thank you and have a great day!