Hello there So I'm not sure if there's a bit of a problem on your guys end but my card keeps geting rejected anytime I try to finish payment? There's money in the account and it just worked fine when I was at the grocery store, not too sure but maybe you guys can help with some trouble shooting?
I'm so sorry to hear that. Sure, I can help. First off, what is your name or account ID?
My name is Joyce Wu and my username is  joycewu7
Have you tried entering the credit card information again?
Yes, I made sure to go digit by digit and that didn't work
Have you logged out and back in of the account?
I can try that, give me one minute Alright let's see.....looks like it's still saying the payment can't process
What's the expiration date on your card? Has it expired?
Let me look............ Oh man....it looks like it has. Well that's embarassing. I thought I was using the new one they sent me. Must have picked up the old one by habit Sorry about that, didn't mean to waste your time.
That's no problem. Is there anything else I can help you with?