Hi! Thanks for contacting Acme support. How can I help you today?
starting to wonder if my package might not be lost
Sorry to hear that.
been 5 days since I've ordered and haven't gotten it
Let's see what we can find out. May I have your full name?
Joseph Banter the order in question were calvin klein boots 4719175057
One moment Mr. Banter.

okay, can I get your username and email address?
josephb7 josephb7@email.com
Got it, thanks. Hmm, and you say you've been waiting 5 days for your item?
that's right dunno if it's time to consider it lost or what
Typically, we wait 7 days until we take that type of action. Sometimes it gets marked as delivered but still doesn't arrive for a few more days.
I see that would be concerning if it showed as delivered but not seeing that yet well hope I won't be talking to you about this in 2 days probably will
Me too. And those are awesome boots. I want to make sure you get them! If there is still a problem in 2 days, I'll jump on it for you. Is there anything else that I can help with today?
no that's it thanks for letting me know
Have a great day and thanks for shopping with Acme!