Hello! Thank you for contacting us today. How can I help you?
HI! I received an email notification with a wrong address and wanted to confirm the shipping address
Okay I can look into that for you. Can I get your name please?
Crystal Minh
Thank you, Crystal. Can I get your Account ID and Order ID as well?
Account ID: Z1SSZS7BOL Order ID: 4666803409
Okay Crystal give me just a second to look into this.
sure
Alright can I get one last piece of information from you here, if you could provide me with your username please?
Username: cminh605
Oops, I'm sorry. And your email address.
Email Address: cminh605@email.com
Alright so you got an email that indicated the shipping address was incorrect?
Thats correct
Okay it does look like the shipping address is incorrect. Can you provide me the correct address?
4179 1st Ave  Brighton, NY 99127
Okay I have updated the order to the correct address. Is there anything else I can help you with today?
Thats all
Thank you and have a great day!