Hi, what can I do for you?
i would like to check the status of my order because there was an extra fee added I dont no why it was added
Were you charged twice for something or was the charge out of no where?
the charge was out of nowhere
I can help you with this, could I please have your full name?
David Williams
Hi David, I'll also need your account ID and Order ID.
Account ID: OMSPAONXCK | Order ID: 0283954139
Thank you, now let me look at the mystery fee here.

May I know your membership level?
guest
Our apologies but this fee was not made in error and I am unable to remove it.
What was the fee for?
It says here 'gift wrapping'
Okay thank you for your help
Sorry again, is there anything else I can do for you?
No that was everything, thank you again. Have a great day
Have a good day.