Hi! How can I help you today?
I'm trying to look at past purchases to buy a second of my favorite jeans, but I can't get my password to work.
Okay, I can help you with that. Can I have your full name and username, please?
David Williams Username: dw506374
Okay, I cannot retrieve the old password but I can generate a new one for you. I will just need either your PIN or the answer to your security question.
okay the answer is Singh
8ygn6oxvthp is your new password. Is there anything else I can help you with today?
great! Thats all i need thanks!
You're welcome! Have a great day.