Hi, how can I help you?
Hi! I wanted to upgrade the order to overnight delivery because I needed the order sooner than I thought
May I have your name or your account ID?
Norman Bouchard
And may I have the account ID and the order ID?
Account ID: TXIGSZGZQB Order ID: 1174271042
Thank you. What is the shipping status of the order?
It says Delivered now that I see
Ok, I cannot upgrade the order for you. The item is there or will be there shortly.
I understand. May be I should check the mailbox Thank you
Ok, is there anything else I can help you with?
That is all. Thank you
Have a good day.