Thank you for contacting Acme brand. May I have your name please?
Hi, it is Rodriguez Domingo
Thank you. How can I help you today Rodriguez?
I accidently added an item to my cart and checked out with it in it So I need to return the coat
I will be happy to help with that. What is your account ID and Order ID?
R2THECBVCP 7947261363
Thank you. Can i please have your username and email address?
I'm not sure which was used for those
ok so then first i will need to figure that one out i need your zip code and phone number please
it is 44912 712-867-4110
what is your email address?
I said I didn't have that, my wife places the orders
Ok, how do you want your refund? Do you want a gift card, store credit, or a check ?
check please
ok can i have your address please so i can mail this to you?
yes, it is 8394 Brushwick Dr, Baltimore, CA 4491 44912
how much do you need refunded?
the jacket was 94
Alright, you will receive a check in the mail. Is there anything else I can do for you today?
that is it
thank you! have a great day