Hello
Hello, how may I help you?
My username doesn't work I think I forgot it
Okay, I'll help you out. Can I have your full name please?
Joyce Wu
I will also need two of the following: zip code/phone number/email
my zip code is 30256 phone number is (900) 680-0605
Thank you, looks like your username is jwu1
oh i've been trying jow1 thank you
Okay, glad we worked it out. Is there anythingn else you need?
no. that was all thank you
Okay, have a great day!