Hi there, how can I help today?
hi i change my payment method
Sure, can I start with your full name?
Crystal Minh
Ok thanks. So you need to change your payment method?
yes
Did you already place an order? Can I please have your account ID and order ID?
i don,t know
What do you need to change the payment on?
my account has blocked.so i change another account
Ok. Can I please have your pin number, phone number, zip code, and email? Are you still there?
zip code:  TX 31853
Ok and how about the rest? I need some more information to help
ok
What is your phone number?