Thank you for contacting AcmeBrands. How can I help you today?
Hi. I'd like some more information on these Tommy Hilfiger boots you have.
Okay, I can help you with that, but first could I have your name?
sure, it's Joseph Banter
What would you like to know about our Tommy Hilfiger boots, Joseph?
Do you know if the lace color is black or dark brown?
I don't know off the top of head, so give me a moment to find that information for you.
sure, thank you
90% of our boots are made with high quality leather and the laces are all black. We decided that black is the most stylish color for the season. Some of the designs wear and may start to look a little dark brown in color over time.
Great, thank you that's what I needed to know!
You're welcome. Is there anything else I can help you with today?
nope that is it.
Great! I hope you enjoy your evening.