Hello, how may I help you today?
Hi. I need to fix the address in my account
No problem at all, let's see what we can do to change that address.  One moment. May I have your full name or Account ID please?
Yes, my name is  Alessandro Phoenix
Are you just trying to change your address?
Yes, that's it
Ok, may I have the current street address that is on the account?
Right now packages are going to 8375 Brushwick Dr Which is wrong and across the street :/
I see, well that could really be a problem!  We will get this taken care of right away.
cool
I am going to have to ask some more identifying items.  Let's start with your zip code.
42900
Do you have your telephone number and username handy?
Sure my user name is aphoenix675 and the # is 301-822-9645
The phone number didn't quite work, let me try without dashes one moment.

Hmm, do you happen to have the email address associated with this account?
Sure it's aphoenix675@email.com
Perfect!  There we go.  Later on you might want to update your account with that phone number.  But let's get this street address problem fixed.
ok
What street address would you like it changed to?
8374 Brushwick Dr
And there we go.  Updated to 8374 Brushwick Dr.
great
Now your stuff should get to you instead of your neighbor.  Again sorry for that!
I appreciate your help!
Is there anything else I can help you with today?
No, that should be it. hope you have a good day
Fantastic, you have a wonderful rest of your day!