Hi, what can I do for you?
Hi I want to check the state of my refund
Okay, can I have your name please
I'm hoping to adding something else to the refund Crystal Minh
Thank you Can I get your username, email address and order ID?
Crystal Minh cm754788@email.com  cm754788 Order ID: 0006298417
What item did you want to add to the refund?
The guess jacket
And how much was that?
hm $79
Okay and what was the amount of the original refund?
$100
Okay, your refund has been updated Is there anything else I can do for you today?
No, that's it today
Okay, have a nice day