how may i help you?
Hi.  My name is Rodriguez Domingo.  For some reason, this website is running really slow.  Is something going on with it?
am i correct in understanding you are inquiring about our website's speed today?
Yes.  It is too slow to even do anything.
I can definitely help you with that today first, i will write a memo to our internal team, to notify them of a potential issue

now, first please try logging in and out of the site, to see if that fixes the problem
Ok I logged out and logged back in. I'm having the same problem.
no problem now, try closing all other browser tabs or applications. sometimes our site can run slow with too many other things running simultaneously
Ok I will try that. I closed all other sites and now it's running smoothly.
that is good to hear! is there anything else i can help you with today?
No.  Thanks for your assistance.
have a nice day