Hi, how can I help you?
I want a refund. I don't need the product anymore.
Ok, you changed your mind and dont want it anymore?
exactly.
Can I have your full name or Account ID please?
Alessandro Phoenix
Can I get your username, email and Order ID?
aphoenix510, aphoenix510@email.com,1063914151
thanks
no problem
Do you have an Account ID?  It is needed if you want your refund on a credit card or added to your account
add value Just add the credit to my account
Great, can I have your Account ID
4VNH8VC9OJ
thx
np
Do you know how much the item cost?
69 dollars
Great

Ok, $69 has been added to your account
thx
Can I help with anything else?
no
Have a great day!