Hi! How can I help you?
I was wondering what the status of my premium shopping service subscription is Do I owe anything?
No problem, one moment please I will find this out for you!
OK thanks!
May I please have your full name, account ID, and order ID if applicable please.
Name:  Rodriguez Domingo, Account ID: PBVCMKGJY1, Order ID: 4491632363
Thanks!

Alrighty, here is the status of your subscription: It is currently active, the due amount is $54 and it is due in 3 days
OK I will pay that today then
Great! For future reference I'm going to send you a link so you can login and see for yourself whenever you need.
OK that sounds great!
Great, I sent that over and you do have your username correct?
Actually I don't
Oh, well we're going to need to recover that then, it will only be a minute or two and then we will wrap up.
ok sounds good
I have recovered it, your username is rdomingo1.
OK awesome thanks!
is there anything else you need help with today?
No that was it. You've been great, thanks
Thanks! Don't hestitate to contact acmecorp again and have a good day!