Hi how can I help you
IHi I have a question about my recent order
Happy to help what is your question
I ordered a shirt but it's in the wrong size. How do I return it?
Sure, what's your full name
David Williams
And I'll need your user name, email and order id
dw970176  dw970176@email.com 8207210138
And what's your membership level?
bronze
And when was the purchas made?
November 2019
Do you still have the receipt or original packaging?
yes, the receipt
OK great then all I need is your full mailing address to generate the return label
ok great 8178 Primrose Ave  San Mateo, CA 59044
And do you want to make the return by mail, in store or drop off center?
mail
Great, a return label has been sent to your email so you're all set.
ok cool appreciate it
Anything else today?
that's it thanks again
Have a nice day