Hello I have a question about my subscription. Can you help me?
Hello. How may I help you today?
Yes
Sure lets take a look.
I was wondering if there are any consequences to being late on a subscription payment I love the benefits of my subscription but I have lots of bills So I might be late on a payment Do you know what happens if I'm late?
Well we do have late fees when it comes subscription fees. It is $ per day past your due date.

What is your membership level?
Gold How much is it per day?
SInce you are gold you do get a 5 day grace period. Oh Im sorry. Its $2.00 a day
Okay. So I keep my benefits for 5 days? Or do I not have to pay the late fees for 5 days?
You keep them during the grace period.
Okay
Anything else I can help you with?
But the late fees begin immediately? Then after five days I lose my benefits? I just want to make sure I understand
YOu have a grace period of 5 days then are charged $2 per day late
And when do I lose my benefits? Or do I keep them?
Yes because you no longer have an active subscription
So I lose my benefits after five days?
Yes I have just answered that but you typed another question instead of waiting for the answer.
ok i'm sorry
You have a 5 day grace period then it is $2 per day after that.
I didn't mean to be confused
Its okay. Anything else I can help you with?
No, that's it
Great. Have a nice day.