Hello, how can i help you
so dumb problem i know but I think I forgot my password! have all the other info anyway can'g get in
I will b happy to help you with this problem. Can i get your full name
Joyce Wu the security answer is Singh if that helps I remember that anyway
I found your account. Now can i get the username you use?
jw618363
I will be unable to get your old password but i can make you a new one. Is that okay?
that's best yes
Okay this is your new password: uil6gb85ieg Can i help you with anything else?
ok thanks gonna write this one down that's all thank you
Great, Have a wonderful day!