Hello, how may I help you?
Hi. I would like to know the shipping status of my order because I haven't received my pacakge.
Okay, may I have your full name?
Norman Bouchard
Thank you, have you been waiting long?
No. I've just came in.
Okay, I will need your username, email, and order ID to check the purchase
nb987932, nb987932@email.com, 6403728262
How long have you been waiting for the package?
I've been waiting 5 days.
I'm so sorry for that, if you have been waiting for less than a week the system can sometimes accidentally mark it as delivered, even though the package will arrive shortly.
Ah, okay. So what should I do? Continue waiting a bit longer?
Yes, please just wait a little longer and contact us if it doesn't come in two days.
Ok. Thank you.
Thank you for your patience and have a nice day.