Hi! How may I help you?
Hi.  My name is Albert Sanderson.  I would like to change the name on my account because there is a spelling error.  On the account I am incorrectly listed as "Albert Sanders."
Alright! Let's verify that, may I have 3 pieces of information? Zip Code, Phone number and Email?
zip code is 11569. I do not have the other information. my username is albertsanders017 if that helps.
Order ID?
I do not have that.
A password?
my password is 7jyb2rN7.
The account has had it's name changed. Anything else today?
That's it for today.  Thank you.
Have a great day!