Hello! How can I help you today?
I'm looking at the delivery time for my jeans and thinking it can't be right wondering if the status is wrong
Okay, what seems to be the problem?
well can you check the status of the order have to change the delivery date if it's wrong
Sure. What is your full name, please?
I'm rodriguez domingo order 9939774175
Thank you, and your account ID?
ZD6HH2GWGB
Thank you, one moment, please.

What is the change that you need to make?
the delivery date doesn't meet my expectations
So do you want to upgrade to overnight shipping?
saying next month or something. don't think that can be right if that's what I have to do to get it in a reasonable time yes
Can I have your username and email, please?
roddoming@email.com rd6691
Thank you! Did you receive an email that told you about this delivery issue?
it's from me looking at the order on your site
Okay. I'm sorry for the trouble you've experienced. I'm going to change the date of your shipping so that you get it much sooner. To the best of my knowledge, there will be no additional charge for this.
that's much appreciated wasn't sure why it would take so long
You can expect your package soon. For now, though, can I help you with anything else?
that's all for today thank you
I'm not sure either, apologies for the inconvenience. You're welcome, have a great day!