Hello?
Hello How may I assist you today?
I wanted to confirm the shipping date of my order. I thought it would be tomorrow afternoon, but just got an email stating otherwise.
Did the email tell you that it would be at a different time, or on a different day?
In two days
Okay, I will look into it. What's your full name?
Thanks  Albert Sanders
Thanks Albert. Can I also have your account and order IDs?
Account ID: TZEYHVFM7H Order ID: 1551126526
I've located your account.
Great
In order to find your purchase, I will also need your username and email please.
Username: as776935 Email Address: as776935@email.com
Got it.

It looks like the email was incorrect, and you should still expect your shipment tomorrow afternoon. Is there anything else I can help you with?
Great, thank you! That is all
Awesome. Have a wonderful day.