Hello, thank you for contacting AcmeBrand. How may I help you?
I need to know my subscription status
Sure thing, was there anything specific about your subscription you would like to know?
when is the annual fee due?
Alright let's find that information for you, could you give me your Full name and account ID please?
Name: Alessandro Phoenix Account ID: DK66KN0J8E
Thank you Alessandro. I was able to pull up your account. Could you also tell me your Order ID?
Order ID: 5903911249
Great. I was able verify your identity. lets check on the subscription.

It actually looks like the bill was due yesterday The account balance is $49
okay then
You can go to think link to check on it in the future and manage the bill.
thanks a lot
Not a problem. Was there anything else I could help you with?
no
Thank you for shopping with us. Have a great day!