Hello, this is AcmeBrands customer service. How may I assist you?
I ordered something by accident and want to cancel it
Okay, can I have your full name, account ID, and order ID?
David Williams RTMPFVIYF57 and 0031991582
Has your order already shipped?
not sure, can't you tell
Unfortunately I cannot see the shipping status in your account, are you sure you have no information on the shipping status?
oh, sorry, it does say out for delivery
Thank you. May I ask what is your membership level?
bronze
Excellent, I can offer you a refund automatically. After the item arrives, you should call customer support for the shipping label for the return. For your refund right now, how much did the item cost?
$89, thanks
You're welcome, is there anything else you need help with?
that's all thanks
Okay, have a nice day.