Hello I'd like to upgrade my shipping
Okay! Can I get your name and account ID so I can pull up your account?
My name is Albert Sanders and my account is V3PJHFCLI9
Can I also get your order ID please?
0727925131
Thanks! Do you know the current shipping status of the order?
It says it is out for delivery
Okay, unfortunately the order has already been shipped so we can't change the shipping. The good news is that it will probably get to you today or tomorrow, since it's already on its way.
oh ok! I will be on the look out for it then Thank you!
Have a great day!