Hi, how can I help you?
I need to return an item because it had a stain.  My name is Albert Sanders
Sorry for that, Albert.

Could I also have your Username, Email, and Order ID?
Order ID: 2543515347 Email Address: alberts6@email.com  Username: alberts6
Thank you, and may I know your membership level?
Gold
Okay, we can get that returned right away for you. I'll need your address to send the shipping label.
4823 Kennedy St  San Mateo, NY 55079
Would you like to send it back by mail, in store, or at a drop-off location?
mail it
Okay, you're all set. Is there anything else I can do for you?
That's all thanks
Have a great day!