Hello, how can I help you today?
I have an order in, but I accidentally ordered the wrong thing.
Okay, has it arrived yet?
No, it hasn't.
What's wrong with the order?
I accidentally ordered the wrong item. I wanted the shirt, but accidentally ordered the jacket.
Okay, can I have your full name?
My name is Alessandro Phoenix
And what's the shipping status?
It just says Order Received
Okay, can I have your username, email, and order ID?
My username is ap169383, my email is ap169381@email.com, and my Order ID was 4290136890
Are you sure your username is accurate?
I'm sorry, there was a typo. It's ap169381
Okay and you want to change the order from a jacket to shirt correct? Hello> Are you still there?
Yes And yes, I want to change from jacket to shirt. Great, thank you!!
Okay everything is done on my end and should be just fine for you.
Thank you so much!!
Is there anything else I can help you with?
No, that was it.
Have a nice day!