Hello, thank you for contacting us today. How may I help you?
I wanna dispute my bill cause I was charged twice for my subscription
I'm so sorry to hear that. I'll gladly look into it for you. Could you provide me with your full name and account ID please?
Name: Joyce Wu   ZA3O15FBOX
Thank you Joyce, I was able to pull up the account. Could you also give me your order ID so I can look up the charges?
Order ID: 8328502052
Alright thank you everything looks good there. Could you also provide me with your membership level?
guest
Alright let me check on the charges.

Alright it looks like this charge was not in error. What may have happened was the billing of the previous charge was delayed so it came up twice.
oh okay thank you for telling me
Was there anything else I could help you with?
no
Thank you for shopping with us. Have a great day!