Hello. How can I help you?
I am just checking on the status of my refund. I had requested it a few days ago and have not received it yet.
I can help you with that. First, I need to find your account. Could you please provide me with your full name or account id?
My name is Norman Bouchard and I'm not sure of my account. The order ID is 5142430175
Great. We need to find your username before I'm able to look into the status of your refund. Could you please give me your address and either your phone number or email address? Hi. Are you still there? This chat will close if you remain inactive.