Hello, how can I assist you today?
Hi I just placed on order with you guys and realized I wanted to add another item Can I add another item to my existing order?
What's your full name? What are your account and order IDs?
My name is Joseph Banter. My order number is 3435061889 Account: 8TD8JGYO9A
I was able to locate your account with us. Can you tell me the shipping status of the item? I'm sorry, the shipping status of the order is what I meant.
It shows it's in transit
What's your membership level Joseph?
Bronze Is it perhaps too late to add another item to my order?
It looks like it is already on its way to you, so we won't be able to add a new item to the order. You will have to create another order from the device you're using. Is there anything else I can help you with today?
Alrighty. Just wanted to make sure before I started another order. Thanks! No, that's it. Thanks for your help
Sure thing, have a great day!