Hello! Thank you for shopping with AcmeBrands. How may I assist you?
Can hi
Hello! :)
Can i move hy shipping to next week
I'll be glad to help you with that. Would you provide your full name, please?
Sanya Afzal
To continue assisting you, may I please get your Account ID and Order ID?
DYWI9VUKSF 5284434792
Perfect. What is the shipping status on your order? It may be "Order Received", "In Transit", "Out For Delivery", or "Delivered".
In Transit
I'm so sorry, Sanya. Because the order is already in transit, it's unfortunately too late to change the date. I truly apologize for the inconvenience.
dang alright
May I ask for your membership level, please?
gold
As a Gold member, I will be more than happy to add a credit back to your account for the amount of the shipping fee. Will that work for you?
sure that was better than expected
Terrific! I'll be sure to take care of that for you. Is there anything more I may help you with today?
nope that is all
Thank you so much for contacting AcmeBrands customer service. Goodbye!