Hello, how may I help you today?
I need to change the number on account. It is off by one.
I just want to make sure I am understanding what you need. Was something entered wrong?
Yes phone number was off by one digit
Ok, you just want to update your phone number we have on file?
yes
I can help you with that. Can I get your full name or account number?
Joseph Banter
Please give me a minute while your account loads.
is it done?
I just need to verify your account. Can you give me your current phone number?
(137) 992-5571
I have to verify your account. Can I also get you zip code, email address and Order ID of a previous purchase?
53666 josephbanter981@email.com 7230755577
Great, you identity has been verified. Can I get the correct phone number now?
(137) 992-5571
Your account has been updated with the new number. Is there anything else I can help you with today?
no
Thank you so much, have a great day!