Hello, how may I help you today?
Hi, I am trying to check on my shipping status. I never received my boots.
That is not optimal, let's see what we can do about this. May I have your full name or Account ID?
Albert Sanders
May I have your account ID and Order ID/
My order ID is 3752400475
Well, lets try some more identifiers.  How about your Username and Email Address.
as762339@email.com as762339
How long have you been waiting for these boots?
5 days. I'm getting anxious
I see, well currently if you have been waiting for less than a week (7 real days) in our system the package is mismarked as delivered.  It will usually arrive within a couple days. If after 7 days it still has not gotten to you, please don't hesitate to recontact us.
Ook thankd
Apologies for your anxiousness!' Is there anything else I can help you with today?
Nope I think that's all
Thank you and I hope you have a wonderful rest of your day!