Hello! Thank you for contacting us today. How can I help you?
Hi there. I got an issue with my account, my name is spelled wrong. Can it be fixed?
Absolutely. Can I get your account ID please?
Let me see here, my username is davidw33, if that'll help you
Can I get your full name?
It's "David Williams" on here
Thank you, David. I just need to verify your identity. Can I get your zip code and phone number please?
My zip code is "6971" (for some reason, there's only 4 digits!) and I don't have a phone #. My email is davidw33@email.com, though
Perfect! Thanks, David! Alright let me just update your name in the system.
David Williamson is my name
Perfect. Okay. Thank you David. I have updated that. Is there anything else I can help you with today?
No that will do it. You made it easy, so thank you! Good day :)
Thank you! Have a great day!