Hello, thank you for contacting us today, what can I help you with?
Hi, these Guess boots seem to have jumped in price significantly since yesterday.  Was there a sale that just ended? I'd love to be able to but the boots but they are just too expensive now
Okay, Let's see if I can find out what happened for you, to start can I please have your first and last name?
David Williams
Alright, and we're checking up the the price for Guess boots, was there anything else just in case?
No, that is all
One last thing, do you have your account ID available?
XXEJWD36DJ
It looks like the pricing algorithm may have changed the price. This happens occasionally based on a few factors and can affect the prices pretty drastically sometimes.
Would it be possible to honor the old price? or provide a coupon?
I should definitely be able to do that for you. Did you also happen to have an Order ID?
Yes, it is 8695457850 thank you
Alright, one moment please and I'll generate a promo code for oyu.

Alright your promo code is F2NU7. Was there anything else I could help you with today?
That is wonderful, thank you so much! No that is all I appreciate your help
Thanks for shopping with us and I hope you have a great day!