Hello, how can I help you today?
I need to remove an item from my order.  My husband changed his mind My ame is Crystal Minh
thanks Crystal.

So did you just order one item?
2 items.  I just need to remove 1.  MY Account ID: 1JZ2QQSEKI  Order ID: 4996756007. The shipping status is ORDER RECEIVED
Got it. Give me a second.

So you would like to get back a refund, right?
I want to remove the Shirt by Michael Kors for $54.00 Yes a refund
Okay. what is the shipping status?
order received
Good. I can offer you the refund right away.
Thank you it was 54.00
the refund has been made and your item has been removed from your order.
Great thank you That's all I needed
You are welcome. Is there anything else that I can help you with?
that's all have a nice day
Have a nice day!