Hello, thank you for contacting us today. How can I help you?
yes I have signed up for a premium subscription shopping service, which offers benefits such as expedited shipping and special discounts. BUT i would like to dispute my bill because i got charged twice for something me  bought.
Oh I'm really sorry to hear that you got charged twice.
yes
It sounds like you might have been charged for something you never bought.
yes
Can I please get your account ID or Full name so I can pull up your account?
Sanya Afzal
In order to verify the purchase I'll also need your Username, Email Address and Order ID, could you provide me with those please?
Order ID: 3060915932 Account ID: ATQND383ZC
Alright I think I made a mistake it actually sounds like this might be directly related to billing  thanks for that information. I'll be using the details provided to verify your identity.
oh ok
Alright looks like that is in order lets see what we can do to get the billing issue fixed. First can I ask your membership level?
Member Level: Bronze
Alright let me check to see if there was an error
ok
It looks like the billing amount was actually correct. I apologize for it being higher than expected.
ok thank for the help
Was there anything else I could assist you with?
no thanks
Thank you for shipping with us and I'm sorry for the inconvenience. Have a great day!