Hello, how can I help you today?
I wanted to check my order status. However, I can't get into my account because I forgot my password!
I see,let me check into that for you.
That would be great.
So, the first and main thing you wanted to do is recover your password, right?
Yes, I need to recover my password.
Okay, could I get your name or account ID?
Alessandro Phoenix. I don't have my account ID.
That should be okay.
Did you find my password?
We do need your username though.
I can't remember that either.
In that case I'll need a ZIP code and phone number.
Phone Number: (644) 186-9296 zip code:20808
Thank you. I've made a new username for you it's: aphoenix1
OK. I just tried to log into my account and it worked. Thank you.
Can I have your PIN number please?
I was able to log into my account with the new username. I do not need any more help.
I'm sorry Mr. Phoenix but in this case I am required to complete one further step.
My PIN is 0884.
I have issued you a new password, it is: 79q1sz6ss2l Can I help with anything else?
No, that is all.
Have a nice day.