Hi, how can I help?
Hello. My husband says we lost my subscription and I don't know why. I was at Bronze level and I want to keep it.
May I have your full name or account ID?
I'm Crystal Minh
OK, it does appear your subscription was removed.
How do I get it back?
I apologize for our error and I can restart it for you.
Oh great, thanks!
Can you check our website and see if you are re-subscribed?
ok.... yep there it is!
Great, is thee anything else I can do for you today?
No that's all, thanks so much!
Have a wonderful day.