Hi there
Thank you for contacting AcmeBrands, how can I help you today?
I have an issue and I need your help I am a senior and my memory isn't what it was You know, getting older and all that lol I'm 78 I need to check my order But I plum forgot my username
Sure, I can help with that.
Things like this are happening more and more can you help an old man out?
First, to recover your username I will need your full name or account ID.
Okay I'm David Williams At least I still know my own name!
Thanks, I will also need 2 of the 3 following pieces of information - zip code, phone number, or email address.
Oh okay one moment My number is (223) 654-2642 My email is davidw92@email.com I use email even though I'm a senior lol
That's great!

Alright - your username is dwilliams1. Is there anything else I can help you with today?
Oh of course What didn't I remember that? Why i mean I will try to login right now Oh, okay I just logged in!!! Great
Great!
That's all I needed today thanks so much
Thank you sir, and have a great day!