Hi! Thank you for contacting us today. How may I help you?
yes i would like to return an item because i got the wrong color
Sure! I can help with that.  Can I have your name?
Rodriguez Domingo
Thank you! Can I also have your username, email and order ID?

Sorry please ignore that

I'll just need your username, email and order id to verify your account
Username: rd290801 Email Address: rd290801@email.com  Order ID: 0360943220
And what is your membership level
Guest
Thank you can you verify your email for me again.  It does not appear to match what is on your account
rd290801@email.com this is the email i have on file with you guys
When did you make the purchase?
on your site
When was the purchase?
2020-01-10
Thank you.  Since the purchase was longer then 30 days ago, it is not eligible for return.  I do apologize for that Is there anything else I can help with today?
okay thank you
You
that will be all
You're Welcome.  Have a great day