hello, how may i help you today
Hi! I wanted to ask about the status of my subscription.
i can help you with that
great.
first i will need your full name and account id to pull up your account
Crystal Minh QPWZHEZL4O
and just to clarify, you are asking about the status of your subscription (active/inactive), or is this about a due amount?
I want to make sure that it doesn't run out and if I hav a balance, I'd like to pay it.
understood may i have the order id associated with the subscription?
2071739431
I see here your subscription is active, with an amount due of $49 today
okay, let's get that taken care of.
ok, so you would like to pay it in full as i understand
yes
do you have a credit card number you would like to use? if not i can use the card on file
the one on file would be best
one moment and i will get that taken care of for you

ok, your account has had its subscription renewed! is there anything else i can help you with today?
great! thanks for the help. that's all for today.
thank you for contacting chat support, and have a great day!