Hi! Thank you for contacting AcmeCorp today. How can I help you?
Hey I wanted to check the status of my order because the payment method seems to be wrong
Sure I can look into that for you.  Can I start with your full name
This is my Account ID: 78PQAL4JTF  Alessandro Phoenix Order no 0215501496
Thank you.  Give me a moment while I verify your account
It show that it’s out for delivery but I have not yet received it but can I change the payment option
Since your order is out for delievery already, I can not change the payment method for that order.  But what I can do is change it for future orders What would you like it updated too
ok thank you no that’s fine
Just to clarify, you do not want to update for the future?
no I will do it my self thank you
Ok, no problem. Can I help with anything else?
no that’s all
Great! Enjoy the rest of your day