Hi, how can I assist you today?
Hi, I need to check the status of my order please My payment method seems to be wrong
What's your full name, please?
Rodriguez Domingo
Can I have your account and order IDs?
Account ID: E48MRAEC7J Order ID: 0951301839
I've pulled up your account. I would like some further clarification about what you need help with today. Can you try rephrasing your request?
Yes I'm having and Issue with my order. I need to know my order status - due to the payment method being wrong. Does this help at all?
Okay, let me look into it a bit more, okay?
sure
What's the shipping status of the item?
Order Received
Okay, there's still time to change your payment method then. How did you want to pay for the order?
Credit Card
I've made that change for you. Is there anything else I can help you with today?
that's great, thank you No, that is all I needed
You're welcome. Have a great day!