Thanks for contacting AcmeBrands! How can I help?
Hi, I ordered the wrong item by mistake and would like to return it.
No problem! Can you please send me your full name so that I can pull up your account?
Chloe Zhang
Thank you, Chloe. And what is the issue with the item?
Wrong size.
Got it. Happy to help. To validate your purchase, can you please send me your email, username, and order ID?
czhang52@email.com Username: czhang52 Order ID: 9267683496
Got it, thank you! When did you place this order?
12-30-19
Okay, and what is your membership level?
Gold
We appreciate your loyalty here! I'll be happy to process this for you right away. I'll generate a return label for you now. What is your shipping address?
3362 Circle Drive  Newark, TX 67490
Got it, thanks! And would you like to process this by mail, or in store/at a drop off center?
by mail please
Great, you're all set! Can I help you with anything else?
That is all, thank you!
You're welcome, have a great day!