Hi how can I help you
i signed up for a subscription and i was charged twice for it instead of once.
OK I can fix tat, what's your full name
Chloe Zhang
Account id and order id please
LD7AOEZVBY  3383800001
What's your membership level?
gold
We value our gold members so of course I will refund this for you. What was the overcharged amount?
$69
The refund has been made Anything else today?
that is all i needed.
Have a nice day