good afternoon, how can I help you?
I am having a problem with your website
What is it about?
It's running so slow that I can't use it.
Ok, let's do a series of steps to find out what the current problem is.
ok
already trying to log out and log back in?
I did that once but it didn't help
I understand, you already try to browse other websites and see how you navigate on it?
Yes, it's not my connection.
OK, will you have several tabs open along with other programs while browsing?
yes i do. let me shut everything else down and try again.
Ok, I'll wait for you to notify me if it worksOk, I'll wait for you to notify me if it works sorry for that
Ok. I shut everything else down and logged out and in and now it's working okay
I'm glad you could solve your problem!
Thakns for your help
a pleasure to help you have a nice day