Hello, how may I help you today?
I want to get a pair of jeans
I would be happy to help you with that. Have you picked a pair you would like to order?
I did the guess jeans
Did you just need help placing the order?
yes
I can help you with this. Can I get your Full name or Account ID. Hello? Are you still there?
yes chloe zhang
Let me pull up your account and help you with the Chole.

Did you want to add these jeans to another order?
no
I can order the Guess jeans for you Chloe.

Do you know your membership level?
In the past I go the same jeans but they didn't fit right. no
Were you wanting information about how jeans fit?
just in the past i got the wrong size
Would you like me to order you the same jeans in a different size? Or are you wanting to exchange a pair of jeans?
no not at this point what is your return policy ok I good thanks for your help
Ok, if you decide you would like anything else, please do not hesitate to contact us!