Hello! Thank you for shopping with AcmeBrands. How may I assist you?
I was trying to check the status of my refund
I'll be glad to help you with that. May I get your full name, please?
Alessandro Phoenix
To validate your purchase, may I please get your Username, Email Address, and Order ID?
ap962594 ap962594@email.com 4802475667
Thank you, Alessandro. I'm seeing from the system that your refund is currently in progress, and you initiated it by email.
correct
Did you have any other questions about the status of your refund that I may assist you with?
how long is it supposed to take?
Unfortunately I'm unable to see the expected date that your refund will clear. If you would like, I can escalate your question to our management team for further clarification.
alright i guess i will just give it a couple more days
Your patience is greatly appreciated! Is there anything more I may help you with today?
that was all
Thank you so much for contacting AcmeBrands customer service. Goodbye!