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Hello, I would like to know about how to remove gum from the sole of the Tommy Hilfiger boots
Okay, I can help you with that
Great
I'll just look it up in our product manuals, one moment please

so it seems like the old folk remedy was true, if you have some peanut butter handy, that's the best way to remove gum if you just rub the PB generously over the gum, and then let it sit for 10-15 minutes, the gum will become soft enough that it can be scraped off
That sounds easy enough
then some soap and water will take care of any leftovers
Ok thanks very much
You're welcome.  Is there anything else I can help with today?
that is all
Okay, have a great day