Hello, how can I help you?
I need to see about changing my primary payment method.  I placed an order and it is not showing up correctly
I'm sorry to hear that. Can I please have your name?
Joyce Wu
Thanks Ms. Wu, can I please have your current payment method?
Debit Card
Thanks Ms. Wu, can you please very your pin, zip code and username?
pin 3741 zipcode 42131 username joycew63
Perfect, and what is the new payment method you would like to use?
Credit card please
Are you sure that is your username?
yes,  joycew63
That isn't matching, what is your email address please?
joycew63@gmail.com
Your payment method has been updated. Is there anything else?