How may I help you today?
I'm trying to use my promo code but it's not working.  It keeps coming up invalid.
I am sorry that is happening.  Can I have your name?
Rodriguez Domingo
How long have you had the promo code
I got it 5 days ago
What is your membership level
gold
I do apologize again for the error.  i have generated a new code for you 4BRFO Is there anything else I can assist with today?
That's it?  And you're sure this one will work?
Yes it will
Thanks!
You're Welcome! Have a great day