Hello I would like to return my order because it's the wrong color
Okay, no problem. I can help with that. Can I have your full name, username, email address, and order ID, please?
sure Name: Chloe Zhang Username: chloezhang140 Email Address: chloezhang140@email.com Order ID: 1903854121
Thank you, Chloe. And what is your membership level?
Silver
And when was the item purchased?
Purchase Date: 2020-01-30
Awesome, that's within the return window. That means we can return it with no issue. I will need your address for the shipping label, please
Address: 1571 2nd Ave  San Lima, MI 69879
Okay, and would you like to send this by mail, in store, or a drop-off center?
by mail
Okay, the return label has been processed. Is there anything else I can help you with today?
nothing else that is all
Okay, have a great day!