Hi, how can I help you?
Hi! I need to return a product because it has a gross stain on it.
Oh no I am sorry about that, Can I have your name?
Chloe Zhang
Thank you, can I have your username, email address, and order ID?
czhang81 czhang81@email.com 8466900733
What is your membership level?
guest
When did you make this purchase?
2020-01-13
Do you have your receipt?
of course
Okay, can I have your address for a shipping label?
9572 Lincoln Ave  Raleigh, NY 12434
Woudl you likme to return in store, by mail or drop off center?
instore
Okay, you can go to your account and print off the shipping label and return in store. Is there anything else I can help you with?
Cool No, that was all
Sorry about the stain, have a nice day