Hello! Thank you for contacting us today. How can I help you?
Hello, I want to return an item. It's the wrong size
Sure! Can I have your name please?
Alessandro Phoenix
Then can I also have your username, email address, and the Order ID?
Username: aphoenix650 Email Address: aphoenix650@email.com Order ID: 0193847805
Thank you, Alessandro. Can you let me know what your membership level is?
I'm a silver member.
Great! And what was the purchase date of the item?
I bought them in November of last year. So I should still be able to return them, it hasn't been 6 months yet.
Perfect. That is within the return window so we can do that for you. Can I get an address for the shipping label please?
9206 Kennedy St  Brighton, TX 25113
Perfect. How would you like that return processed? We can do it by mail, in store, or at a drop off center.
By Mail would be good
Perfect. I have that return all initiated then. Anything else for you today?
That was it, thank you!
Thank you and have a great day!