how may i help you?
Yes, I was charged for an order I never placed and would like to see why
i see, if i understand correctly, you are inquiring about an item you were charged for but did not order?
Correct
i can help with that may i please ahve your full name to pull up your account
Rodriguez Domingo
may i also have the following to verify the purchase: username, email, and order id
rodriguezdomingo528 rodriguezdomingo528@email.com 2933029918
thank you

it looks like this was an error on our end, i must aplogogize do you have the dollar amount of the product you were charged for?
Could we please get that reversed? $49
yes, i am reversing it now
Thank you!
ok, i have refunded the amount of the item we mistakenly sent is there anything else i can help with today?
No that is all.  Thank you again
have a nice day!