Hello, how can I help you?
Hi I'm trying to check my shipping details of the order. I need to change the address. I just moved. Can you help me with that?
I can help you with that. Can I get your full name or account ID please?
My account ID is ITWHAUBNMR. Name's Chloe Zhang
What is the current address listed on the account? I just need the street number and name
Okay, the current address is 3164 1st Ave  Newark, NY 65002
Thanks. In order to verify your info, I will need 3 of the following items from you; zip code, phone number, PIN Number, username, password, email address, or order ID.
Okay, my phone number is (688) 239-2400 Order ID is 0782052130 Email address is chloez97@email.com
Thanks. What is the new address you would like added to the account?
It's gonna be 1405 W. 80th St, New York, NY 10001
I have updated your address in the system and you are good to go!
Great, thanks a million
Anything else you needed?
That was it, thanks again
Have a great day!