Hello, how can i help you today
HI there, I need to make some changes to my order.  Can you help me change some shipping details please?
Sure, to start could i get your full name account ID and order ID please
Rodriguez Domingo my account ID is CH1QW72V0H Order ID: 6156128402
Okay, and what is the current shipping status on your order
It says "Out for Delivery"
Okay, and what would you like to change
I need to change the shipping address, this was supposed to go to my brother in New York city
okay can you give me the new adress please
Sure, its 3648 First Street, NY NY 67381
Okay done, is there anything else i can do for you
That's all, thank you for such prompt and easy help!
No problem, have a good day