Hello, how can I help you?
I want to know the state of my refund because I want to double check the status
Okay, let's check on that. Can I get your full name or account ID?
Full name is Joseph Banter
Great. I will also need your username, email address, and order ID please
Username: jbanter0, Email Address: jbanter0@email.com, Order ID: 0059688060
Thank you. It looks like the status is still in progress and you initiated the refund by chat
Okay
Is there anything else you need?
No
Have a great day