Hi, how can I help you?
Yes im looking at my account and i see i was charged for an order i never bought
I am so sorry about that. Can I have your name?
Crystal Minh
Can I also get your username, email address, and order ID?
crystalminh749, order id 2540170116 and my email is crystalminh749@email.com
I am very sorry about that, it was an error on our part. What was the amount you were charged?
$49
Okay I have refunded your account. I am sorry about that.
thats okay, thank you
Can I help you with anything else?
that will be all
Okay, have a good day