Hi how can I help you
I have a question regarding a recent order I made I ordered one item but I just got my email confirmation and it shows two
OK let me look into that Can I get your full name, account id and order id
its Alessandro Phoenix My Account ID is QFDQA6LWKM My Order ID is 7778172735
Ok I've looked this up in our system It looks like that was just an error in the email
ok good
You were only charged for one item
so I'm not charged twice right?
Correct
great that's a relief
Anything else I can help you with?
no that's it thanks!
Have a nice day