Thanks for getting in touch with AcmeBrands! How can I help?
hi! I bought a  pair of jeans for my boyfriend's birthday, but accidently bought the wrong size and I want to return them.
Okay, I'm happy to help you with that. Can I get your full name, please, so that I can pull up your account?
david williams
Thank you, David. While I pull that up, can you please provide for me your email address and order ID, so that I can validate your purchase?
dw766252@email.com order 2234302366 oops sorry wrong order number order 2234302362 that's the right one
No worries. And lastly, can you give me your username, please?
dw766252
Great, got it! When did you purchase the item?
march 3 it took a long time for the item to ship
Okay, and what is your membership level?
guest
Okay. Do you have a receipt?
yes it was emailed to me
Okay, then I can process the return for you! Can you please provide me your full address for the return label?
2357 circle drive, la fayette, tx 19833
Thank you. And how would you like the return to be processed?
on my original credit card
Sure, but do you want to do it by mail, in store, or at a drop off center?
oh. is it free if I do it by mail? or is there a charge?
There is no charge for by mail.
i would prefer mail if it's free
Done! You're all set, then. You should be receiving the return shipping label shortly. Can I help you with anything else today?
no that's everything thanks
You're welcome, have a good day!