Hi there, thanks for contacting AcmeBrands. How can I help you?
My page won't load I have been stuck on the search for a jacket I wanted to look at but the page is stuck on load mode
Ok, I can help you out with that. Can I get your first name to better address you?
Crystal Minh
Thanks Crystal. So are you having problems with the search only, or the website in general not loading?
I don't know, both everything is stuck
Ok, sounds like the website is loading too slow. Can you try logging in and out of your account?
sure, just a sec nothing still loading
Can you try visiting another couple websites and see if those load? Could be that your internet as a whole is having problems and not just our site.
okay those are loading fine
Ok, sounds like its a problem on our end then. I'm going to write up a report and send it to our Website Team to look into and fix.
thanks, is there anyway you could place the order for the jacket for me then
One more thing you can try that might help is closing any other tabs you have open, and any other programs running. Sometimes those can cause a slowdown since our website is memory intensive
Okay, I will try that
Ok, let me know if that worked. If not I can go ahead and place the order for you.
Still not working
Ok, what is the item you want to purchase?
Guess jacket $59
Ok, thanks. Can I get your credit card number?
5940392837483746
Thank you. And the expiration date?
09/20 thanks
Great, thanks. I went ahead and placed that order for you. We apologize for the issues with our website. Is there anything else you needed help with?
that's it, thanks
Excellent. In that case, have a fantastic day!