Hello! How can I help you?
Hi, I have been calling you with no reply so far. My charge has not been reversed yet Despite having complete the refund process
Sure, I'd be happy to help with that! May I have your name please?
Sure Joseph Banter
Thanks, was this from a previous purchase?
Yes, that is correct
Ok, can you tell me how much the credit was supposed to be?
$94
OK, I'm really sorry this took so long, here is a promo code in the amount of $94 to credit you
Ok perfect, thanks for your attention
Is there anything else I can help with tonight? you're welcome!