good afternoon, how can I help you?
Good afternoon I need to know more about your Calvin Klein shirt
sure, what do you want to know about it
I want to know if the shirt would shrink after wash
ok, one moment please

Ok, there is a possibility that they will shrink and it would be washing clothes in hot water (or drying them using hot air) I recommend that you wash those garments in cold water.
That makes sense. Thanks for the info.
a pleasure to help you have a nice day