Hello! Thank you for reaching out to us today. How can I help you?
I would like to check the status of my order
Sure! Can I please get your name or Account ID?
Crystal Minh I think it has sthe wrong payment information
Thank you for clarifying, Crystal! Can I get your Account ID and Order ID please?
Act: GI9EU5PE5F and Order 0547776524
Perfect! Can you please tell me what the shipping status is?
Out for Delivery but it hasnt arrived Thank you
Okay, Crystal. So it looks like because the order is already out for delivery we are unable to change the payment method for this order, but we could set up the new payment method for any future orders. Would you like to do that?
NOt at this time but thatnk you!
Of course! Is there anything else I can help you with this afternoon?
No, yoiuve helped tremendously!
Thank you, Crystal! Have a great day!