Hello, thank you for contacting AcmeCorp, how may I help you today?
I wanted to get into my account, but can't because I forgot my password.
I would happy to help with your password.
Thanks
May I have your full name or account id please?
I don't have that with me Crystal Minh Sorry, I obviously have my name but not account id
Do you have your username?
I don't have my username
So we need to create your username first. I need to verify your identity. Do you have your zipcode and phone number?
Zip: 2507 Phone Number: (419) 279-0473
Thank you. Your username is cminh1
Great!
I am not able to get your old password so we need to create a new one.
Okay
May I have your pin or security question answer?
Pin Number: 906770
your new password is: w8k3buls6h Is there anything else I may help you with today?
Great, Thanks! That is all
Your welcome, Thank you for contacting AcmeCorp, please be safe and stay well.