Hello, how may I help you today?
I need to talk to a manager because I just got billed for something I never ordered.
I am so sorry that happened Can I please have your full name or account ID?
Joyce WU
Thank you Additionally, can you please provide me with your username, email address, and order ID?
so much information! jw127105 jw127105@email.com order ID - 5594067811
Thank you

Please give me a moment to review your order

I've reviewed the other and determined that this was indeed a mistake and you should not have been charged
Thank goodness I can't fit into Guess jeans
Give me a moment to process your credit please

A credit has been successfully issued to your account. Is there anything else I can help you with today?
NO that is it, thank you
Thank you so much and I apologize again for the mistake. Have a great day