good afternoon, how can I help you?
Hello I want to know the status of my subscription if its still active
sure, one moment please could you give me your full name or account ID
Chloe Zhang Account ID: MT8TRG2TGI
additional to this would give me the order ID
Order ID is 7470634585
ok everything in order, let me check with the system

Ok, your account is currently active. I will also send you a link with information relevant to this topic.
Thanks
a pleasure to help you have a nice day