Hello, how may I help you?
Hello I just received an item but I would like to return it for a refund, can you help me with that?
Sure, could I get your name, please?
I'm sorry I misspoke, the item I am requesting a refund for has not arrived The name is Norman Bouchard
May I ask the reason for the refund?
Well I changed my mind almost as soon as I placed the order
I understand, Norman, it happens to me often. Could I have your Username, Email, and Order ID, and we can get this sorted for you.
normanb0, normanb0@email.com, 8737473365 Thank you so much, I wasn't sure if I could be refunded before it ships out
We still have time. Would you like the refund sent to a Gift Card, Account Balance, a paper check, or to a credit card?
A gift card would be great
Okay, I'll just need an address to send it to.
6613 Lincoln Ave, San Lima CA 21286 Thank you so much for your help today
My pleasure, one last thing, could you confirm the refund amount in dollars?
$99
Okay, you're all set. Is there anything else I can do?
No thank you, have a good day
Have a good day!