Hi! How may I help you today
yesi want to know if the shipping cost is included in displayed cost, because i got an email notification implying otherwise
Sure! I can assist with that Can I have your name
Chloe Zhang
Thank you can I have your account id and order id
sure my account id is OEGVL7VBZG and my order id is  2562848720
Can I also have your username and email address
chloez48 ans my email is chloez48@email.com
Thank you for all the information

I see that everything is correct on the order.  You can disregard that email you received.  It was in error Does that answer all your questions today?
okay, thank you for your help that will be all
You're Welcome! Have a great day