Hello, thank you for contacting AcmeCorp, how may I help you today?
I can' t seem to figure out this online shopping thing. It's very complicated.
What are your specific issues? Is it the website, search, cart?
I'm trying to buy my great grandson a jacket and it doesn't show up in my cart!
Lets try a few things.
Okay, Do I need to get my reading glasses for this?
Can you check if the item is out of stock?
How do I do that?
You may need those glasses. It will listed on the bottom left hand side of the page.
I see it now! No, it's in stock.
Ok can you refresh the page to see if that works?
Is that the circle button with the arrow?
Yes, was just getting ready to tell you that.
Thanks, I'm so afraid of breaking something.
No worries Did that help
That did it! Now I've got a full cart!
Great, anything else I can help you with today?
That's all sweetie. You are too kind.
Your welcome. Thank you for contacting AcmeCorp, please be safe and stay well.