Hello, thank you for contacting AcmeBrands. How can I help today?
I have a promo code that i am invalid I received the code 2 days ago
Let me see if I can help. Can I have your full name or account ID please?
Chloe Zhang
Let me check the system about this issue.
ok
Can I have your membership level?
Guest
Thank you. As far as I can tell, this promo code should be valid.  If you are getting an error that it is invalid it may be because the code has already been used. Is there anything else that I can help you with today?
Okay, That will be everything
Thank you ,have a great day!