Hi
how may i help
I need to return an item because its the wrong color
i see, if i understand, i can help you initiate a wrong color item refund today first i need your full name to pull up the account
alessandro phoenix
i will need your username, email, and order id to pull up the order
ap994189 ap994189@email.com 4973477538
thank you
yw
and what is your membership level?
silver
and when was the purchase date?
11/22/19
ok i can initiate a return for you today
ok thank you
i will need your full adress for the return label also how would you like to return, by mail, store, or drop off?
6496 lincoln ave jacksonville ny 17178 return by mail
ok, your return has been processed is there anything else i can do for you?
that was all thank you have a nice day
have a nice day