Hello, how may I help you today?
Hi, I'm having a problem with your website. Everything I am interested in is out of stock, and this isn't the first time.
I am sorry to hear this, let's see what we can do about it. May I have your full name or Account ID?
Yeah, it's Chloe Zhang
So just to clarity the items show out of stock not something like "no results found" correct?
Right. Jeans? Out of stock. Jackets? Out of stock. Socks? OUT.OF.STOCK. It's aggravating!
Thank you I was just asking for clarification.
Ok
So the first thing I will do is write up a report on your behalf to the Purchasing Department.  One moment,
Ok
I can tell you still seem a little upset and I apologize for this.  What I can do is generate a promo code for your next purchase.
That would be nice, I appreciate it!
Sure just one moment.

Here is your promo code, it should generate you a nice discount:  RKPE1
I'll write it down so I don't forget. Thanks!
Of course, is there anything else I can do for you today?
No, that's all.
Again my apologies and I hope you have a wonderful rest of your day!