Hi
Hello, how can i help you today
I want to make a complaint
Sorry that you are having an issue, go ahead.
The charge on my billing statement has not been reversed even after completing the return What's the cause of the delay
Sorry about that, could i get your full name username email address and order ID please
Rodriguez Domingo Username: rd985103 Email Address: rd985103@email.com
Okay, and how many days has it been since you initiated the refund
5 days
Could i have your membership level please
I'm a Guest
Okay, sadly i cannot give you the credit now. If the refund has not gone through in two more days then contact us again and we will go ahead and credit your account.
Okay. I will do that Thanks for your help
Okay, sorry about the issue and have a good dya