Hi how can I help you
Hi, I'm upset that an item is out of stock
OK let me look into it
ok.
What is your full name
Joseph Banter
What is the out of stock item
Guess Boots $79
Yes I see those are currently out of stock.  I have sent a report to the purchasing department so  that they can reorder.
ok thanks
Anything else?
Can I get the boots delivered when they are in stock
Yes Is that everything for today?
Yes So they will be delivered to me?
You will have to place the order when they are restocked, then they will be delivered
oh ok that's all
OK, have a nice day