Hello, how may I help you?
well, i just cannot recal my username! please don't judge me!
We here at AcmeCorp do not judge. I'll need your name,  zip code, and phone number or email to verify your identity.
good to know Joseph Banter  36375  (202) 562-2987
Thanks Joseph, let me just confirm this.

Wonderful, your username is jbanter1 Is there anything else I can help with?
oh! how did I forget that! nope, that is all
It's understandable
for you mebbe senility is hard
Thank you. Have a great day!