Hi, how can I help you?
Hi, I was hoping to extend my premium subscription. I need an extension on my bill. Money is pretty tight right now and I need some time
ok, you want to get an extension so you can pay at a later time, correct? Can I have your full name or Account ID please?
Sanya Afzal
thank you I need to pull up your order. Can I have your Account ID and Order ID please?
Sure My account id is WCC065JCJF Order ID: 5696712699
thank you Do you know your membership level?
I'm a gold member
that's great newws

Our gold members are always able to get an extension
Great, knew that gold membership would be useful
for sure! Ok, it's done and you have an extension.
Thank you very much, that's all I needed
Can I help with anything else today? Have a great day!