Hello, thank you for contacting AcmeCorp, how may I help you today?
Hi!  I am hoping to check on the status of my refund
I would happy to help you. Have you already started your return?
I did
May I have your full name or account id please?
My name is Joseph Banter
Thank you may I please have your username, email address, and Order ID?
josephbanter816@email.com Username: josephbanter816 The order ID is Order ID: 4103093957
Thank Joseph. I do see your refund is still in progress and was initiated online. It should be 2 to 3 more days.
Oh perfect, can you remind me which payment method I used>
Yes, it will go back to the card on file. Is that ok?
That should work!
Do you have anymore questions for me today?
That's all for today, thank you so much
Your welcome. Thank you for contacting AcmeCorp, please be safe and stay well.