Hello, how can I help you?
would like to manage the shipping details since my situation has changed. can i change the shipping order? ordered the wrong item
Let me help you with that. One moment please.
ok
Can I have your full name or account ID?
Albert Sanders. ZWLFE7UYN3
Can I have your shipping status please?
order received i ordered the wrong item on accident
I can help you with that. Let me have your username, email address and order ID and we can fix your order.
albertsanders603. albertsanders603@email.com. 3156293435.
Thank you for that. Now I can change your order.
ok
Your order has been updated.
thank you
Is there anything else I can help you with?
that is all
Then we thank you for being a customer and hope you have a wonderful day!