Hi I got a calvin klein shirt but my email says I got two
Hello. How can i help you today? Okay So you ordered one but received two? Or the email says were sending you two?
The email The package might be outside, let me see Oh yeah, the order is here. I don't know if they're both in there or not. I haven't opened it up yet
Okay give me just one moment and I will look into this
thanks
No problem Can I get your full name and account ID?
Alessandro Phoenix CKDY1ZN8WO
Okay great, can I get the order ID?
2110582437
Okay it does look like we made a mistake
ok
and the shipping status is delivered?
yes
okay how much was the extra shirt? we will refund you
89
okay I have issued you a refund
thanks
is there anything else I can help you with today?
nope thanks
have a great day!