Hello, how may I help you?
Hello, I need to check to see if my order has been sent out yet please
Sure, could I get your full name, please?
Sure it's Alessandro Phoenix
Thanks,  Alessandro. I'll also need your Username, Email, and Order ID.
alessandrop415, alessandrop425@email.com, 9739354493 It has been 9 days since my order and I am certain the shipping info originally said 3 to 5 days
Thanks, let me just pull up your account here

Are you sure that's the email, it's alright if you don't know it
the email is alessandrop415@email.com Sorry about that
Thank you.

We can ship a new order for you because it's been so long since you placed
That would be great
I'll need that address.
0051 Primrose Ave, La Fayette, CA 46603
And what was the item you had ordered?
Calvin_Klein shirt $89
Okay, another was in on the way. Sorry for any inconvenience. Can I do anything else for you?
No thank you so much for your help todday, have a good day
Have a good day!