Hi there, how can I help you?
I ordered this jacket but I've changed my mind and I don't really want it
Okay no problem. I'll help you with this issue. One moment please
thanks
I will need to know your order ID, username, and email to up the order.
ID is 2753259260, username is sanyaafzal977 and email is sanyaafzal977@email.com and I just ordered it so I know that it hasn't shipped yet
Ok, I can send you a refund either via a prepaid gift card, by adding value to your account, by check, or refund to credit card. Which do you prefer?
refund to cc so I can go eat some sushi, please
That sounds delicious :) One more thing - can you confirm the dollar amount of your order?
it was $99 thanks, you're a doll
Ok, your order has been refunded. Is there anything else I can help with? No problem!
that's it, have a great night, thanks
Great you too. Bye now