Hello. How may I help you today?
Hey you guys charged me for something i didnt buy
Oh no. Let me take a look and help you out. May I have your name?
Alessandro Phoenix
Can i also have the username, email, and order ID?
5782405857 alessandrop633  alessandrop633@email.com
So sorry about that. Looks like there was an error on our part. I am going to give back credit for this order.

YOu should see this fixed within a business day.
Thank you
Anything else I can help you with?
That should be it youve been great
Thank you and have a great day.