Hi I want to make a complaint
Good afternoon, how can I help you? oh sure
The promo code I'm using is being declared as invalid
tell me about it
And I attempt to get a discount with the promo
I see, one moment please would you give me your full name or account ID
Albert Sanders
Usually the codes last only a week, when do you have the promo code?
I got the code 2 days ago
oh I see, let me check with the system
Okay. Thanks
ok, let me know your membership level to offer you more help.
Silver
ok, it seems that the code had an error out of our hands but let me generate a new code for you
Okay. Thanks
GUS2U
Thanks
here you are, I'm sorry for the problems caused
It's okay. Thanks
a pleasure to help you have a nice day