Hello! Thank you for shopping with AcmeBrands. How may I assist you?
Hi, I'm trying to figure out the state of my refund.
I'll be glad to help you with that. May I get your full name, please?
I'm trying to buy a pair of Guess jeans, so can I just add that to my refund? Sanya Afzal
To validate your purchase, may I please get your Username, Email Address, and Order ID?
sanyaa38 sanyaa38@email.com 9163093193
Thank you, Sanya. What is the new item that you'd like to add to your refund?
Guess jeans.
Perfect, thank you. Would you please provide the total of your previous refund, as well as the cost on the Guess Jeans?
My initial refund was $100.  The jeans are $64.
Thank you! Your refund has been updated, and the new item added. Is there anything more I may help you with today?
Thank you!  No that's it.
Thank you so much for contacting AcmeBrands customer service. Goodbye!