How may I help you?
I feel so dumb! I forgot my username Too many websites and too many usernames I guess
i see, you need help recovering your username, I can assist with that today may i have your full name to pull up the account
Sure, it' Chloe Zang
ok, i need 2 of 3 out of the following to verify you zip code, phone #, email address
zip code is 27155 email is chloez47@email.com
looks like you spelled your last name wrong, but I've got you
Oh no! How embarassing! Sorry about that
your username is now czhang1 is there anything else i can assist with?
I need to make sure I can log in Can I try that real quick?
go ahead
Yep, I'm in! I'm looking at my order right now
have a nice day!