Hi! Thanks for contacting Acme support. How can I help you today?
Hi i got an email saying my subscription was cancelled i wouldnt mind extending it so i can order some things by the end of the week
I can look into that for you, may I have your full name?
Albert Sanders
One moment Albert. Albert, can I also get your Account ID and Order ID?
Account ID AAS1233d5 I dont have an order id i just want my subscription renewed
Okay, one moment Albert. Do you think your subscription was cancelled by mistake?
no
What did the email say, Albert?