Welcome to AcmeBrands. How may I help?
Hi....I got a promo code by email 6 days ago and I am trying to buy a jacket but the promo code comes up invalid. Can you help me with this please?
Sure. Let me check on that for you. May I have your full name or account ID?
Sure...my name is Sanya Afzal
OK Sanya. I have pulled up your account. Let me check on that in our system.
thank you
It says there may be an error on your end. May I get your membership level?
it is gold
Thanks for being a valued gold member. Let me finish this up for you.
thanks again I love a good bargain!
Okay. I have generated a new promo code. Please use MJTNT
Perfect! Thank you for your help!
Anything else I can help you with?