Hi! How can I help you?
i would like to know about the items being delivered are the ones on my order statement because i got an email notification implying otherwise
Sure, I can help you with that. Can I have your full name, account ID, and order ID?
Albert Sanders. account id is ZKVW8BLCVX. Order id is 736850686
Which items did the email say you were getting?
a different item instead of the michael kors jeans that is on my order statement
I understand the confusion. I've looked in our system and it seems that there was an error with the email. It looks like your order is correctly showing as just the michael kors jeans. I'm sorry for the confusion! Is there anything else I can help you with?
ok. i would also like to know the status of my shipment
Sure, let me look that up for you. I just need your username and email address.
as145894. as145894@email.com
What does the status of shipment say on your end, Albert?
order received
Okay, perfect, everything is correct in the system. That means that your order has not yet shipped, but should be shipping soon. Do you have any more questions I can help you with?
no that is all
Okay, great. Have a wonderful day!