Hello, how may I help you today?
Hi, I'm checking to make sure the costs I have for these items are correct. Are these the correct prices: Tommy Hilfiger shirt $69, Calvin Klein Jeans $64, and Michael Kors Jeans $89?
If you don't mind waiting for a moment, I can see if I can confirm those prices.
Sure, thanks
I need a little more information. Did you search for these items somewhere else and witnessed a lower cost?
I got an email notification that has different prices, so I just wanted to make sure the price I see is right?
Was this an order confirmation email?
Yes, I also would like to know if the items are already being shipped. I hope that the prices are what I saw originally and not what I see email.
Alright, it sounds like you are needing to check on your shipping status. I will need your full name and account ID.
Alessandro Phoenix 2UARBHXPVN
May I also have your order ID?
7578671765
Now I will need your username and email.
alessandrophoenix447 alessandrophoenix447@email.com
Now I will check the system to see if there was an error.

It seems the email you received was correct. You said the prices were different from what you originally witnessed?
Yes. Do the prices you see match what I told you? If they match, I guess I'm good.
The prices being shown are different. The email you received was correct, however. I can go in and change the price for you.
Ok, thanks
Will that be all for today?
Is that already being shipped?
The statement you received you should've had a status listed on it.
Ok, I'll check that. That's all I need.
Have a great day!