Hello, how may I help you today?
Hi! I was calling because I am trying to use a promo code with my order but it is being declared as invalid I just received the code 2 days ago Am not sure why this would be happening
I am so sorry to hear that. I will do my best to resolve your issue. Can you please tell me your full name or account ID?
Alessandro Phoenix
Thank you. Please give me a moment to review your account.

I sincerely apologize for the inconvenience you experienced regarding your promo code. It looks like the promo code expired too early due to a system error on our side.

Your new promo code is RTBQU
Oh okay Thank you so much for resolving the issue
You are welcome.
I appreciate your help
Is there anything else I can help you with today?
That is all. Thank you
Thank you. Have a great day!