I would like help immediately
Hi! How can I help you today?
I am a valued Gold member, but I feel like I am not being treated properly
I am so sorry What is the issue?
Thank you. I am glad to see that someone cares at this company I received a promo code from you awhile ago. It was for Gold members only and I was excited to use it
I appreciate that!
But when I entered it in today, I received a message saying that the code is invalid. This is not okay. I buy a lot from you and I expect to be treated as a valued customer
Oh no! What is your account ID or full name? I will get this resolved I apologize about this
My name is Crystal Minh Thank you. I expect the best from you and I don't feel that I am getting it
I am so sorry Promotions only last for about 7 days, how long has it been since it was issued?
It was issued nine days ago But no one told me about this 7 day period when I received the code So I want to be able to use it
I have generated a new promo code, it is: E9PCE I am very sorry about the issues. Is there anything else I can help you with?
Thank you! You've been very helpful I will use the new code to get my discount I don't need anything else at the moment
Fantastic! Don't hesitate to contact us again and have a good day!