HI, What is the refund policy?
Hello, how can I help you today? May I ask who I am speaking with today. I will look up the refund policy for you.
Chloe Zhang
Thanks Chloe. One moment please. Refunds are available for items that have not been shipped yet. If you need a refund on an item we just need your Order ID, username and email to make sure there is a valid purchase. Did that answer your question Chloe?
Okay. Yes. That answers my question.
Great, was there anything else you needed help with today?
That is all.
Thanks Chloe, enjoy the rest of your day.