Hello, how can I help you?
Hello. My spouse was saying that I should check my account because I may have 40 dollars in credits. It may have been from a promo package i got recently.
Okay, can I have your full name?
yes, it's Chloe Zhang.
Just to confirm, you believe that your account had $40 in credits added to it?
yes, I was just checking to see.
I'm afraid that your spouse must have been mistaken, no credits were added to your account.
oh ok, thanks, figured id check.
No problem, is there anything else you need today?
He doesn't know what he's talking about. nope that is it, thanks.
Okay, thank you and have a nice day.