Hello, and how may I help you today?
Hello! I would like to see about requesting changing my delivery date to next week to avoid the shipping fee's for expedited shipping
I can help you, could I please have your full name?
Norman Bouchard
Hi, Norman. You want to downgrade your shipping to avoid higher fees, is that correct?
That is correct, yes
Okay, I will also need your account and order ID.
my account is VQWMIES5GN order id is 8126637489
Ok, I've verified the order. Could you please tell me the shipping status?
It says delivered now that i check it, but i do not have the product yet
I'm sorry, it's too late to change the shipping speed. What level member are you?
I am a gold member. Seeing as how it has already shipped, i understand that it can not be changed. I am not unreasonable It would be very kind of you to take care of me in this situation, but i do not feel it is necessary to be honest. :)
Well we can credit back your account for the shipping fee.

Is there anything else I can do today?
That would be amazing of you, and certainly gather all my good will That will be all, thank you very much and be safe
Thanks and have a great day!