Hi, how can I help you?
I never got my package and am trying to figure out what happened.
Okay, I can help you with that. Can I have your name and account number
David Williams 281927167
Thank you, give me a moment.

To validate the purchase, I will need your username, email address, and order ID.
dwilliams858 dwilliams858@email.com 7099920600
Thank you, how long have you been waiting for the package?
its been 5 days, and I paid for the 2 day shipping
Would you like to cancel the order and get a refund?
Could I have the order sent again? I would still like the item
Yes, I can take care of that for you. Can I have your address please.
4254 Brushwick Dr  Newark, WA 59875
What was the item that your ordered?
Jeans, a jacket and a shirt
What brands were they?
Tommy_Hilfiger for the jeans and shirt Guess for the jacket
Your items have been reordered, is there anything else I can do for you?
that was it, thanks so much.
Have a good day.