Hello
Hi, how can I help you?
I have a problem and I need assistance, please
Okay
I want to check my history and see how much I bought But I forgot my password and I can't get into my account
Okay, can I have your name please?
Joyce Wu
And your username?
joycew50
I cannot get your password but I can generate a new one.

Here is your new password 32qx2ytwug4
Oh great Please wait while I try to use that
Is there anything else I can help you with
I want to make sure I get in The new password worked! I am in my account and I see my history now Thanks for your help I don't need anything else
Okay great, have a nice day