Hello, thank you for contacting AcmeBrands. How can I help you today?
Hi, my name's Albert Sanders I need to dispute a bill, because it looks like I was charged twice for my subscription
Hello Albert, what can I help with?

Alright, can I have your account ID and order ID please?
AK7PJGMGQO 6771568000
And what is your membership level?
Guest
Thank you, let me check our system.

Our system has confirmed I will be able to issue you a refund, what is the exact amount that appears incorrect?
It looks like I was double-billed on a $40 charge
I have issued the refund of $40.  Is there anything else I can help you with today?
No, that should be everything.  Thank you very much for your help
Thank you, have a great day!