Welcome to AcmeBrands. How may I help?
Hi.  My name is Rodriguez Domingo.  I was wondering what the cost of gift wrapping is?
Sure. Let me check.

The price of gift wrapping is 4.99 per item but it varies if it is oversized. You can also add a message of 300 characters.
Ok thanks for checking on that for me.
A separate message for each item must be specified. You're welcome. Anything else, Rodriguez