Hello
Hi! Thanks for contacting Acme. How can I help you today?
I want to make a complaint An item I want to buy seems overpriced compared to other retailers
Sure, may I ask what the issue is?
A Michael Kors Jacket
I see. Let me look into that for you. May I get your full name?
Alessandro Phoenix
Just one moment, Mr. Phoenix.

Just to confirm, you was a lower price at one of our competitors, correct?
Yeah
Got it.

I need to verify some information with you. Can I get your Account ID and Order ID?
Acct ID: 7W1DN7VQN7 Order ID : 0820335661
From what I can see in our system, there was a pricing surge on that item. Unfortunately, that does happen from time to time.
Okay. Please do something about it
I don't have the authority to change prices, unfortunately. Is there anything else that I can help you with today?
No. Thanks
Have a great day and thanks for selecting Acme.