Hello what can I do for you today?
hi i got a promo code 8 days ago but it does not work when i try to use it it says it is invalid
Okay let me look it up and see what I can do Can I have your full name?
my name is Rodriguez Domingo
Well as you said, your promo code is 8 days old. Ours are only good for 7 days but let me check the system to be sure.

Can I have your membership level?
it is silver
Since you're Silver I'll provide you with a new code since you're such a regular customer
thank you
Here's your new code LFG3T
thank you for the help
Is there anything else you need help with?
that is all thanks
Have a great day!