Hello and thank you for contacting us today. How can I help you?
I want to get rid of the second item from order. I accidentally chose the wrong size. I had been thinking of buying it but didn't want to actually get it now.
Sure I can help you with that. Can I get your full name or your Account ID please?
Q6VLPFBAPP
Perfect. Can I also get your name, username, email address, and order id?
My name is Chloe Zhang. I don't know my username. My email address is czhang@gmail.com and my order id is 0867025956.
Perfect. Thank you, Chloe! Do you know what your membership level iss?
Yes, silver.
Perfect. Do you have a receipt for this order?
No, I didn't keep it.
Alright what was the purchase date?
I can't remember exactly, sometime last week.
Excellent! Because it was within the last 6 months we can go ahead and return that item for you. Can I get an address for the shipping label?
Yes, 2718 Brushwick Dr  Baltimore, TX 88958
Thank you! Would you like the return processed by mail, in store, or at a drop off center?
In store will be great!
Great. Is there anything else I can help you with today, Chloe?
No, that's all I needed.
Have a great day!