Hello, how can I help you today?
Hi, I got an email today saying that the items being delivered are different than what I ordered
Okay, give me a moment and I'll see what I can do to help with that.
Okay
So you have an email saying you're getting the wrong items and you want to know if there's an error in your shipping?
Yes
Can I have your full name?
Chloe Zhang
And your account and order ID?
Account ID is DWXYEP4VKR and order ID is 7758620126
And to cross reference the particular purchase I need your username and email.
My username is chloezhang449 and my email is chloezhang449@email.com
Okay so you want me to double check to see if you're being shipped the correct items yes?
Yes
Well then I've got some good news, it seems that our system got some item codes mixed up And you're actually being sent what you ordered But it accidentally told you you were getting something different So everything should be completely fine on your end!
Awesome, that answers my question. Thank you!
Is there anything else i can do for you today?
Nope, that's it
Well then have a nice day!