Hello, how may I help you?
Hey, How dare you issue me a code that does not work! I am livid right now
I understand your frustration, I'll do my best to help you right now. Can I have your name?
My name is Norman Bouchard
Do you happen to know when you received the code?
I got this code 5 days ago! Why cant I use it? I had my eyes set on these boots but the moment i input the code and it said invalid! My heart was broken.
There was a mistake in the system. I'm very sorry for the frustration.

I have generated a new promocode for you: MC9MS This one should definitely work on your boots.
Oh yes I will take this new code and my rage will be calmed. As long as I can get these boots for a discount. Thank you.
Thank you for your patience. Is there anything else you need?
No, thanks.
Okay, enjoy the rest of your day and those boots!