Hello, how may I assist you?
Hi I want to check on my order because I only ordered one item, but the email confirmation says I ordered two
Okay, I'll check up on that for you. Can I have your full name, account ID, and order ID?
Rodriguez Domingo Account ID: 2ZMJRKPWLF Order ID: 6382484504
Looking at your account, you were only charged for one item. The email confirmation is wrong and you can ignore it.
Oh thank you, that is a relief!
You're welcome, is there anything else you need?
No that's all for today, thank you
Okay, have a nice day!