Hello, thank you for contacting AcmeBrand. How may I help you?
I would like to check on my shipping staatus as I have not received my package yet
I'm sorry to hear your package hasn't arrived yet. I'll happily look into it fir you. Could you provide me with your name please?
David Williams
Thank you David. I was able to pull up your account. Could you also provide me with your Username, Email and Order ID so I can validate the purchase?
davidw71, davidw71@email.com, 6168844736
Great, I was able to pull up the purchase.
Great
Normally it takes a couple of days for items to arrive but it can take up to 7 days. How long have you been waiting for your order?
5 days so far
Since only 5 days have passed I would have to suggest waiting a couple more days. If you still havent received the order feel free to contact us again and we'll gladly re-ship the order to you.
Ok no chance of getting it reshipped now?
5 days is a little bit too early to have a reshipment sent out but if it still isnt there in a couple of days we will 100% reship the item to you immediately.
Ok thanks
No problem David. Was there anything else I could help you with?
That is all I needed
Thank you for shopping with us. Have a great day!