Hi, how may I help you?
Hi I want to confirm the shipping address on my order because I got an email notification implying otherwise
Ok, I can help with that So you placed an order, but it looks like it's going to be shipped to the wrong address, correct?
Yeah
Can I have your full name or Account ID please?
I want to check the status of my shipment
ok
Chloe Zhang Account ID: SOGGXPZH92
Can I also have your Order ID please
Order ID: 3016346192
Can I also have your Username and Email?
Username: czhang59 Email Address: czhang59@email.com
thank you Let me check our system about the email you received
Okay
Do you remember what address the package is supposed to be shipped to
Yeah 8784 Lexington Ave  Baltimore, CA 83998
Our system is showing the email was a mistake and that it is shipping to Lexington Ave as expected Sorry for inconveniencing you!
Okay then No problem
Can I help with anything else today? You can expect your package sometime in the next 2 days Have a great day!
OKAY. THANKS
You're welcome