Hello, how can i help you today
I need to verify an order
Okay sure, could i get your full name username account ID and email
I ordered the following items and my email says that I ordered something different Product: Jacket  Brand: Guess  Amount: $84  Product: Boots  Brand: Calvin_Klein  Amount: $99 Joseph Banter josephb1@email.com josephb1
Okay, it looks like there was an error. What is the shipping status on your order
delivered
Okay since it is already delivered you are going to have to wait until you get the item and then start the return process.
OK,  so the items that I ordered were not shipped?
It does not look like it no. Our system must have mixed your order up with someone else i am sorry about that.
Ok,  I will have to reorder the items and contact you when these arrive so i can return them Thank You
No problem, once again sorry about the issue and have a good day