Hi how can I help you
i was charged for an order even though i never bought anything
OK let's take care of that. What's your full name?
Name: Norman Bouchard
And can I get your user name, email and order id
Username: normanb7 Email Address: normanb7@email.com Order ID: 5623321968
What is your membership level?
GOLD
Great, we value our gold members so I have refunded your account the full amount for this order.
thannk yoU!
Anything else today?
nope thats all
Have a nice day