Hi, how can I help you?
OK I have this promo code but now I find out it is invalid! What in the world is going on???
I'm sorry that's happening for you, I can certainly help figure things out. May I have your full name and account ID?
Myname is Alessandro Phoenix and account ID is not known, just order ID. Will this take long??
Not at all. Do you happen to know when the promo code is from? They are generally only valid for 7 days.
Two days ago is when I got the code so it should not be invalid already.
Do you know your membership level?
I do, it is Gold
Alright, I created a new code for you. It is WI1PQ and is valid for 7 days. It is good for 20%.
Oh thank you, God Bless
Absolutely, is there anything else I can help you with today?
That's all dude
Have a wonderful day, let us know if you have any other questions