Hello! How can I help you today?
Hi, I recently ordered a pair of jeans from your website I was only charged for one pair but my order confirmation shows two pairs of jeans I want to verify what my order is
I'm sorry to hear that. Give me one second and I'll look into that for you. Can I have your full name or account ID please
My name is Chloe Zhang
Thank you Chloe!

Now I need your Account ID and Order number
My account ID is IK690RUZ8G and my order number is 8785825751
Oh no. It looks like you are correct, and we made an error. Lets fix that for you.
Okay, do you need anything from me
How much were you overcharged?
Oh no, I wasn't overcharged I was charged for the one item I ordered But my order confirmation shows two items I just want to make sure that I'm only receiving the one I ordered
Oh, my mistake. Was it already shipped?
Yes, I think so
You'll have to wait until the item is received and then contact us again. Is there anything else I can help you with today?
So there's no way to verify how many items I'm getting?
No. I can't see that right now, sorry.
Okay then If I receive two my mistake will I need to return the extra?
I'm not sure right now. You will have to contact us again once you receive your order.
Okay
Sorry I couldn't be of more help. Is there anything else I can help you with today?
No, that's all
Have a great day!