Hello. How may I help you today?
Hi there. I was looking at an item on your website that I was thinking of purchasing, but I realized it is way overpriced compared to other similar items on the market. Why is there such a discrepancy?
I see. Let me take a look. May I have your name please? What item are you looking at?
I'm looking at the Michael Kors Jacket
May I have your name please?
My name is Alessandro Phoenix
Can I have your account ID and Order ID?
Sure. The account ID should be CTJSDDOFKP and the order ID is 5532574094
Sometimes prices just differ depending on if sales are going on and the market.
Well, this is well above what other sites are charging for this item. Is there anything you can do about this such as a price match?
The only thing I can do is offer a promo code.
Okay and for what amount would that be
It would be for %20 off
Okay that would be good
You can use this code at checkout. NR777
Perfec
Anything else I can help you with?
No, that was quite easy. And I appreciate you honoring me as a subscriber Thanks a lot
Great. Have a nice day.