Hello, how may I help you?
I was looking at some Guess boots yesterday and went I went to try to buy them today, the price was higher than it was yesterday.
Sorry, I can look into that. Could I get your name, please?
Joyce Wu
Thanks, Joyce.

I'll also need your Account and Order ID.
KLWRA6FDPW  5405231028
Our prices dynamically change based on an algorithm and there is generally nothing we can do.
so you aren't able to offer me the price they were yesterday?
I can give you a promo code to bring the price down to that level.

The promo code LGGTZ
ok, i've made a note of that to apply it in the shopping cart.
Is there anything else I can do for you?
that is all i needed.
Have a great day!