Hello, how may I help you today?
I had a question about my subscription. I want to keep it, but I'm not sure when my payment is due.
Of course let's see what we can find out about this.
Okay
May I have your full name or account ID?
Yeah, my name is Sanya Afzal
And to verify your identity, may I have your account ID and order ID?
My account ID is DKV445W8UH and my order ID is 8539469942
Fantastic, let me pull up your status, one moment.

So your subscription is active and your due date was yesterday for $14.
Oh, oops! Can I pay it now?
Of course, first let me give you a link that you can always look this information up yourself and save yourself some time.
Sounds good, thanks
There we go.  Now let's get this amount taken care of.
Okay
So I will put this $14 on the credit card on file and get it into the system.
Perfect! I didn't want to have to get my purse out.
All done.  Is there anything else I can help you with today?
No, that's everything.
Thank you and you have a wonderful rest of your day!