6224686652 Oops I apologize. Hello! Thank you for contacting us today. How can I help you?
Hello I am calling to check on the status of a refund, can you help me with that?
Absolutely. Can I have your name please?
Sure it's Chloe Zhang
Thank you, Chloe. And you just needed the status today correct?
Well I have already completed my return so I'm checking to see if the refund was issued, I don't see the reversal on my billing statement
Perfect. Can I get your username, email address, and the Order ID?
chloez13, chloez13@email.com, 7751954355
Great! Thank you. Okay let me look into that really quickly here Chloe.
Thank you
Okay, Chloe. It does look like the refund is in progress which means it should be finished up here in the next day or so. It looks like you initiated that refund online so that can take a couple extra days sometimes.
Oh I see, that makes sense. Thank you so much for clarifying
Can I help you with anything else today?
No thanks again, have a good day
Thank you and have a great day!