Thanks for choosing AcmeBrands! How can I help you today?
My brand new promo code is not being accepted.
I'm sorry to hear! What is your full name, please?
David Williams
Thank you, David. Let me check on this for you.

What is your membership level?
gold
Thank you. Good news, I can create a new one for you!

Apologies for the inconvenience, but this one should work now: SZB5C
oh good
Can I help you with anything else today?
That is all I needed thank you
You're welcome, David, have a good one!