Hi! How may I help you today?
hey I'd like to add an item to an order I already completed if that's possible
Sure! I can help with that.  CAn I have your name please?
I'm Joyce Wu want to add the michael kors jacket to recently completed order
Can I have the account id and order id
PQMCNPTUUE 3637681378
What is your shipping status
it says 'order received'
What is your membership level
Silver level
I have added the item to your order.  Is there anything else I can help with today?
that easy huh no that's it thanks a lot
Yes it was :) You're Welcome. Have a great day