AcmeBrands, how may I help you?
I need a refund on order 9100986 purchased 12-24-19 via credit card.  I'm a Gold member safzal45
Let me help you with that.
great!
Is there a reason for the refund?
I don't like it
Got it Could I have your full name or account id?
sanya afzal
Could I have your username, email address and order id to validate your purchase?
9100986790 safzal45 safzal45@email.com
Thank you And how would you like your refund?
credit to my card
Got it Could I have your account id?
don't have my account ID
I need account id for credit card or to add value to your account. Other wise I could send it to you through gift card or paper check.
paper check please
Could I have your full address?
6737 Kennedy St Baltimore NY 86533
Thank you
perfect
What is the amount of your refund?
$59 thanks you've been great. I'm done now
A refund check has been made in the amount of $59 dollars which will be mailed to you. Can I help you with anything else?
no
Have a good day.