AcmeBrands, how may I help you?
I received an email that I had a premium subscription service, but I never signed up for it, I do not want it
Let me help you with that. Could I have your full name or account id?
Chloe Zhang
Let me check the system.
Thanks
Your account does not show the premium subscription, the email must be a scam email. You can check the information from the sender, it will show it is not from the official AcmeCorp marketing team.
Great, that clears it up.
Can I help you with anything else?
That is all!
Have a good day.