Hello, how can I help you today?
The charge wasn't reserved, I completed the return.
Okay, let me see what I can do to help you.
I have credit missing.
Can I have your full name?
Alessandro Phoenix
And your username, email, and order ID?
ap009020,ap009020@email.com,7691354586 I have been waiting for 10 days
Beat me to it, hahaha.

Okay, since you've been waiting that long it's likely an error on our end so I'll add the credit to your account manually.
ok
And it's done!
Thank you very much.
Is there anything else I can do for you?
no
Then have a nice day!