Hi, how can I help you?
trying to find out why I've been charged for not buying anything you charged my card 74 dollars and I didn't make an order..
Okay, can I have your full name or account ID?
Alessandro Phoenix don't have the account id in front of me right now
That's alright, do you have your username, email, and an order ID?
alessandrop303 5022104117 an order of jeans I never made and don't want.. alessandrop303@email.com
I'm very sorry, the system made an error and accidentally placed an order in your account that belonged to someone else. I will process a credit to your account for the amount you were charged.
ohh jeez glad to clear that up
How much did it cost?
I was charged 74$
Thank you, your charge has been removed. I'm very sorry for the inconvenience!
oh it's alright glad you cleared that up for me
You're welcome, anything else you need today?
that's all thank you
Okay, have a nice day.