Hi how can I help you
i am very upset I got charged twice for the Michael Kors boots I just bought! I don't pay for a premium subscription for this type of treatment.
Let me help you with that
Ok help me get my money back please. are you still there?
Yes, just one moment please and we will get this resolved
ok this is the slowest service ever
Can you tell me, have you recieved the item yet or did you just get an email confirmation of the order showing two items?
I received one pair of boots and a bill for two pairs.
OK, let me get your full name As well as your account id and order id
Albert Sanders Account ID: JG2H0N1PFE
Ad the order id and we'll be all set
Order ID: 5088627192
OK I see the error is on our end and I will fix it for you What was the price on the duplicate item?
79 dollars
All right a full refund has been made to your account
thanks. I still think I'll cancel my premium subscription this company is awful
I'm sorry for the snafu Anything else I can do for you today?
thanks for helping. have a good day.
you too