Hello, how can i help you?
Hello. I can't get into my account
What is stopping you from getting in?
I don't have my phone any longer that I used for the 2 factor authentication
I will be happy to help you get back into your account can i get your full name.
Chloe Zhang
I found your account Chloe now can I get your email?
chloezhang470@email.com
Okay I will be sending the reset code to that email. I will also be sending a link that will indicate some good security measures that you should be practicing along with it.

with the code you will be able to log in again.
Great. Thanks so much.
Can I help you with anything else?
No, thanks. Thanks for your help!
Have a great day.