Hi, how can I help you?
Hi I have a question about a promo code
sure, what is your question?
I'm trying to apply it to my order but it's being declared invalid. Can you help?
Yes, I should be able to help with that One moment please Ok, so when you try to use the Promo code it says it Invalid, correct?
yes
Can I have your full name or Account ID please
Rodriguez Domingo
Do you know how many days old the Promo code is?
yeah I got it 9 days ago
Ok, it's probably not working because the codes are only good for 7 days I still might be able to help you
ok great I didn't realize it was only good for a week
Yes, they are usually good for 7 days. However, our system says I can make you a new Promo code now!
oh great
you must be a loyal customer

Here is your new Promo Code: GQD6X
great thanks so much!
you are welcome! Can I do anything else today?
I'm going to use it now! that's it
great! Have a good day and enjoy shopping