Hello How can I help you?
hello I'm checking on the status of my subscription I want to make sure it is still active
I will be glad to help you with that. Could I have your full name or account id?
Chloe Zhang
Could I have your account id and order id?
account ID is VWIVTOQ91L my order number is 7893897385
Thank you

Your subscription status is not active.
I would like to reactivate it please
The amount due is $14 and I twas due yesterday
can you charge my credit card on file please
Sure
when will my subscription be active again?
It will be active again within 24 hours.
wonderful thank you for your help
Is there anything else I can help you with?
no, that will be all. thank you
You are welcome Have a nice day