Hi how can I help you
My delivery time isn't right, I don't believe, and I just wanted to check and see when my boots would get here, for sure.  Can you help with that?
Yes Full name please
My name is Alessandro Phoenix.
Account id and order id
Account ID MVQGACY8IQ and my order ID is 4620420941
Do you know your shipping status?
It says it's out for delivery, but no actual date as far as when it will be here and the expected date is wrong.
I'm sorry, if it's already out for delivery then it's too late to change the delivery time
Oh that's okay I just wanted to see when it would actually be delivered.
Sorry I couldn't help you further Anything else today?
If I can't change it at this point, I mean. No I'm assuming it will be here today since it can't be changed.  I hope. Thank you. :)
Have a nice day