hello how may i help you today?
Hello. I signed up for the premium subscription shopping service because there are great benefits but I was wondering if I can get an extension because I'm getting paid in a few days and I'll have more money.
i see, you are asking for an extention on your subscription, and I can help with that today first i need your full name to pull up your account
Crystal Minh
i will then need your account id and order id, to pull up the subscription

thank you, now please provide your account id and order id
Account ID: Q9YMTXE90T and Order ID: 0947846928
thank you, and what is your membership level? gold, silver, bronze, or guest? are you there? i will need your membership level to proceed
I'm sorry, bad connection, it's silver.
as a silver member, i am authorized to give a one day extention does that work for you
Can I get a few more days?
i do not have that ability however i can have a manager call you
Yes please
if you wish to, i will need your phone number
(117) 480-5920
the manager will call you back later today is there anything else i can help you with?
Nope, that's all, thanks so much!
have a good day