Hello, thank you for contacting AcmeBrands. How can I help you today?
what is the current status of my subscription?
I can look this up for you.  May I have your full name or account ID?
Norman Bouchard
Thank you Norman, can I also have your account ID and order ID please?
82EVJDL2N7  2075842622
I am seeing that your subscription is active, and you have a balance of $55 due three days from now. I am also going to send a link to you so that you will be able to access this information yourself in the future.
what is the $55 balance for?
To continue your subscription.
ok.
Also, to sign into your account through the link I provided, you will need to know your username. Do you know what your username is? If not, I am able to look it up for you.
no.
I see that your username is nbouchard1 Is there anything else I can help you with today?
ok.  i'll use that to log in to renew my subscription in a couple of days. you were a big help today.  thanks.
You're very welcome, have a great day!