Hi! What may I help you with?
Hi I want to check my order I tried to buy one but it says I bought 2
Okay, may I have your full name, account ID AND order ID to verify?
yes Joyce Wu Order ID: 8411520654 Account ID: FNWW6W0HFQ
What is your membership level?
guest
Then I'm sorry, our system indicates it was not an error. And that two items were ordered. You can return them when they arrive if you wish, but I cannot remove the item without it being an error.
Oh no I guess I'll have to return it ok
Anything else I can help you with today?
no, not today
Sorry for the issue, have a good one!