Hello, how may I help you today?
I am interested in a product, but I need more information on it.
What is the product you are interested in?
It is a Michael Kors shirt.  It is light blue with a collar.  It has a price of $74
What would you like to know about this product?
I would like to know how to remove a stain from the shirt.  In particular, I'm looking at how to remove pasta sauce from the shirt if necessary.  You see, I'm a chef at a pizza restaurant and I intend to wear the shirt to work.
Ok, no problem. Give me a moment please.

Is the stain fresh or has already dried?
This is hypothetical, but let's say fresh.
If the stain is fresh and wet, you can simply rinse it in cold water and immediately wash it.
Ok great - I think that answered my question.  Thank you very much.
Is there anything else I can help you with today?
No I really appreciate your help.
Thank you. Have a great day!