Hi. Thank you for contacting the client support, how may I help you today?
Hello, I am not able to access my account because I seemed to have forgotten my password
I'd be happy to help you with that. Can I start by getting your name?
David Williams
Mr. Williams, can I also get your username?
davidwill055
For security reasons I can't access your password, but I can create a new one for you, Is that what you'd like me to do?
That would be fine
Sure, can I please get your PIN?
My security answer is Alexander
That works too. Just a moment.
thanks
Here's your new password: 34hcb4ukl3j Is there anything else that I can help you with today?
that is all
We appreciate you shopping with us, have a great day!