Hello, how may I help you?
I would like to make a complaint about how all the products seem to always be out of stock! I am a silver member, but it doesn't do me much good since I can never place an order.
I'm very sorry, can I have your name or account ID to look into this further?
David Williams I am very frustrated and feel like I am just throwing my money away for my membership
David, I'm going to let the purchasing department know about this right now. They'll do a better job of restocking.
I would appreciate it if  you let them know how frustrating it is for customers
I understand the frustration, I can give you a promo code for your trouble.

This promo code can be used in a future purchase for a discount: 52KTK
Thanks for your help.  If anything is ever in stock again, that will be useful.
I'll do my best to get the purchasing department working on restocking. Things have been hectic lately for the company. Is there anything else you need today?
That's all.
Okay, thank you and have a nice day.