hello
Thank you for contacting Acme.  How may I help you today?
i would like to liik at returning a recent purchase.
Certainly.  May I ask the reason for your return?
It's color is incorrect. I also think one leg is longer than the other?
Oh, I'm sorry to hear about that.  We can definitely get this squared away May I ask your full name to begin with? and then you username, email address and order ID
Rodriguez Domingo I dont have the order ID can you look it up for me
I'll see what I can do do you have your username and email address?
rodriguezdomingo978 rodriguezdomingo978@email.com
Okay, I can see your details even without the order ID I'll just need to check if the return period is still open.  May I have your membership level?
Guest How are you doing today how is the weather
Okay, for a guest member, we allow refunds up to 30 days after the date of purchase
how long have you been with the company? may i process a return and a refund with a prepaid shipping label?
It's a little rainy out here, but nothing unusual for April.  I've been here since I got back from 'nam Yes, I can send you a shipping label if the purchase is no more than 30 days old or if you have the receipt, either one will work I guess I'll just need a mailing address so that I can send this label to you, then
when was my order placed?
according to our records, it was placed 28 days ago, so you're still in good shape
7878 Lexington Ave  San Lima, CA 37540 is my mailing address may i begin the process for a refund?
You can indeed, I'll just record some more details on my end
awesome
okay, the return has been entered into our system.  As soon as you are able, use the shipping label to send that back to us, and a refund will be issued Is there anything else I can help you with today
awesome thanks for the help nope that was all
Great.  Have a good day.