Hello, how can I help you today?
I got a shirt from michael kors that was supposed to be blue, however it is gray I wanted to go ahead and return that item it was on order id 3323128564
Glad to help. May I have your full name please?
Joyce Wu
thanks Joyce. Can you please let me have your username, email address and Order ID to validate this purchase? I got your order id already.
joycewu0 joycewu0@email.com
thanks. Give me a second.
sure thing
Your purchase has been verified. Can I have your membership level to proceed further?
guest
Was the purchase made within 30 days?
yes and it is in the original packaging
Great. You can return the item. I will print a shipping label for the return. Can you please let me have your full address?
1170 Kennedy St  Monterey, NY 39508
And how would you like to process your return, by mail, in store or drop off center? thanks for your address.
mail is fine
You can go ahead to print out the shipping label and return the item to us.
sounds good, thanks for the help
Great, is there anything else that I can help you with?
no that was all
Have a nice day!