hi how can i help you?
Hi I have a question about my account I just got an email and it said that a premium subscription was added but I didn't add it to my account
okay let me check! what;s your name?
Joyce Wu
you heard about this from eaml
yes I was charge $40 for the premium subscription but I never agreed to it
This was a scam email! If you check the from email, it wont be from our account
omg a scam email?
yeah!
so my account wasn't charged?
weve been having an issue with that lately no ! it was spam
ok, boy I better check my account then
doyou need anything else?