AcmeBrands, how may I help you?
i am having problems with the cart.
What sort of problems?
I put stuff in and it does not update
Ok Let me help you with that.

Can you refresh the page and try again?
let me try still not working
Can you log out and then log back in and try to add an item to the cart?
ok hold a sec yep that worked thanks
That is great Can I help you with anything else?
that is all i needed
Have a good day.