Hi how can i help you today?
I want to return a pair of boots I just bought because they had a stain on the left boot near the heel. I am disappointed because I loved them!
What is your name and account id?
My name is Rodriguez Domingo and the order id is 2749351017
Can i have your username, emial address?
my username is rd904776 and my email address is rd904776@email.com
What is your membership level?
it is gold
Great, Gold members are allowed unlimited returns. I need your full address please
Perfect. I would like to exchange them. Do you have another pair in stock? I would return them and would like another pair sent to the same address that is 9419 brushwick drive, san lima, mi, 90724
how would you like to process your return? Options are: By Mail, In Store or Drop off center?
in store would be perfect since I have one near my house
You are all set to return and place a new order. Let me know if you need anythign else.
That is all for today. Thank you for your patience! Have a good day!
You too!