Hello, thank you for contacting us today. How can I help you?
Hello I have a question regarding a credit to my account that I did not receive Would it be possible for you to help me sort that out today?
I should be able to help Did my last message not go through? it seems to have dissapeared on my end. I was asking if you wanted to check a refund status
I only received the one with the hello, but that's fine I understand now and yes The credit is regarding a subscription refund
Thats odd but lets see what I can do to help.
Thanks!
First can I have your Full name to pull up your account?
Yes it's David Williams
Let me check with the system to see if there was an error.
No problem, take your time
Alright, it does indeed look like a problem on our end. Do you know how much the credit was for?
Yes it was $40
Alright let me go ahead and process that for you.
Cool! Thank you
Alright the promo code I'm about to give you will add $40 to your account UJJLC Is there anything else I can help you with today?
No that's it, thank you for your time! Appreciate it
Thank you for shopping with us, Have a great day!