Hey, I’m Donny. How can I help you today?
Hello I was. charged on my billing statement and it has not been reversed even though I have completed the return of it
I'm sorry to hear that. I'd be glad to help get that fixed for you.
ok
Can I get your full name and account number please?
Sanya Afzal I do not have my account number on me right now
No problem. One moment please

Alright now I just need to validate the purchase.
ok
Could I get your username, email and order ID please?
Username: safzal42 Email Address: safzal42@email.com Order ID: 1697177242
Thank you. One moment while I get that verified please.
ok
Alright that's all verified.
great
How long has it been since you returned the item?
2 weeks
okay thank you one moment while I get that in to the system
okay
Your order has been updated and your refund should now be on it's way back to you.
Okay, thank you for that
No problem. Is there anything else I could help you with today?
That is everything
Awesome. Have a great day :)
you too
Thank you