Hello, how may I help you?
Hi I think I might have some missing credits worth $40
Okay, can I have your full name? I also need to know where the credits originally came from.
and I want to check the status of my account Rodriguez Domingo
Did you receive them from a promo package, subscription refund, or previous purchase?
from a promotional package that I bought
According to the system, your credit is in your account. There must be a problem with the customer interface. If you log out and log back in, you will see the credit there. Is there anything else you needed help with?
Hm No, that's it for today
Okay, thank you and have a nice day.