Thank you for being an AcmeBrands customer! How may I help you?
Hi, can I add one more item to an order I placed? The order ID is 5945282115
Let me see what we can do! May I have your full name to pull up your account?
Albert Sanders
Thank you. May I have your account ID and order ID as well?
RSEX2AWF4F account id 5945282115 order id
Great! Do you know the shipping status of your order?
it's in transit, so I understand it would have to be a seperate shipment
Okay. What membership level do you have?
i'm a guest
I'm sorry, I can't add to your order since you are a guest. You'll have to start a new one on your own. Is there anything else I can help you with?
so I can't place the order via chat?
That is correct, only premium members can do that.
oh okay thanks anyways
I'm sorry I couldn't be of more help. Have a nice day.