Hi, how can I help you?
Yes.  I have your XYZ promo code and want to know when it expires.    I'm hoping it will still be good during your spring sale!
Ok. I should be able to help. One moment please

Ok The promo code will expire 7 days after it was issued to you... the expiration date is printed in small font somewhere towards the bottom of the paper Does that help?
Sorry I did not see it.
No problem thats why we are here! Can I help with anything else today?
No but I am disappointed it will not be good for the sale where i wanted to buy a coat.
Also you can use the promo code on anything in store, except jewelry. If you are a gold member, they will give you another code when that one expires
Unfortunately I am a Bronze member.
I understand, they may still extend a code for you. The code probably won't work on items that already have a lowered sale price though
OK.
Can I help with anything else today?
Not today.  thanks!
You're welcome! Have a great day