Ho how can I help you?
Yes i would like to check the status of mty account I believe i have some criedt missing $40 dollars worh worth
Oh ok, this is a pending refund?
no credit from discounts on my premium subscription It should be a subscription refund
Thanks for clarifying.  Let me get your full name to look it up
Its  Crystal Minh
The credit is showing up in your account on my end, it must be a problem with the user interface.  Can you please try logging out and back in again to see if it shows up
ok, one sec. Okay i can see it on my end now Thank you so much
You're welcome, have a nice day