Hi, can I help you?
Hi, my name's Alessandro Phoenix.  I have a premium subscription service with Acme I'm having a bit of trouble finding the account details, so I was hoping you could tell me how much I owe on the subscription (and I can pay it off right now)
Sure! Just need your account AND order ID, please.
certainly, in that order, they are: BCJGZ56P4R 7364623918
Is due for 14 in three days, it is active now.
ah, I see, that's 14 dollars due in three days?
Right.
okay, is it possible to just charge that to the credit card on file?
It is, would you like to?
Yes, that would be great
Discard refund statement. Your subscription has been renewed. Anything else today?
No, that's everything.  Thanks a lot
Have a good one!