Hello, how may I help you?
Hi there! I need to return an item.
Okay, what is the reason for the return?
I bouht this Michael Kors jacket, but I just found that it has a stain on it.
Sure, let's get started on that return. I'll need your full name, username, email address, order ID.
Rodriguez Domingo, and my usrename is rodriguezdomingo486, email rodriguezdomingo486@email.com. The order id is 9236237564
Can I have your membership level please?
Sure, I'm a silver member.
Did you purchase it within the last 6 months?
Yes, I did.
Great, I'll need your address for the return shipping label.
6870 Lexington Ave, Brighton, TX 71048
How would you like to process your return? Options are by mail, in store, or drop off center.
I'd opt for mail
Done, is there anything else you need for today?
Nope, thank you and have a great day.
You're welcome, have a nice day.