Hello, how can I help you today?
Hello.  I have a problem with an order I just placed.
Happy to help, may I have your full name please?
Joyce Wu
thanks Joyce.

Can you tell me what exactly is your problem, Joyce?
I accidentally entered the wrong payment method.
got it. give me a second please. To verify your identity, I also need your account id and order id please.
WMASCTE3L1 1346947641
thanks Joyce. What is the shipping status of your order?
It says out for delivery
Since it is out for delivery, your old payment method can't be changed. But I can change the payment method for you for future orders.
Oh that's not good
Sorry about that. Do you still want to change the payment method for future orders, Joyce?
No I don't think so.  I can do that later if I place another order.  Just to be sure I understand, does it show that payment has already gone through?
Yes, our records show that it has gone through already..
Ok. Thanks for all your help
Great, is there anything else that I can help you with?
Nope that's it.  Have a good day.
You too.