Hello, thank you for contacting AcmeCorp, how may I help you today?
Hi I ave signed up for a premium subscription shopping service, which offers benefits such as expedited shipping and special discounts. I have questions about the status of your subscription because I want to keep my subscription.
Yes I can help you with. Do you want to make sure your status is still active?
Yes I want to find out when the annual fee is due. I want to pay this fee if the due date is today.
May I have your full name and account id please?
Name: Crystal Minh Account ID: EMF8CX6G8X
Thank you Crystal and may I have your order id please?
Order ID: 2048543424
Thank you. Let me check our system for you.

Your status is active and it shows that 14 is due today.
Ok I would like to pay this
I will send you link where you are able to look this up.
Ok thank you
Do you know your username?
No
I will make one for you. cminh5 And you would like to pay the 14 correct?
Yes
That will be paid with card on file. Is there anything else I may do for you today?
No but thank you
Thank you for contacting AcmeCorp, please be safe and stay well.