hi
hello
I checked my credit card bill today and you guys charged me twice for the subscription fee
Really sorry about that
yes can you please give me a refund
Please give me your full name
Joseph Banter
Give me your account id and order id
account id SVZJ4LLWHK order id 7845504129
I have verified your identity
good job
What is your membership level?
Silver
How much were you charged?
I was charged $99 twice
A refund has been processed for you
thanks
You are welcome Would this be all for today?