Hello, how can I help you?
Hello.  I noticed that my address was incorrect I need to change it, please.
Absolutely. May I have either your full name or account ID to pull up your account?
Yes.  My name is Albert Sanders.
And could you confirm the old address on your account?
Yes.  The old address is:  4570 Primrose Avenue
Alright, I just need to verify your identity. I need 3 of the following: ZIP code, phone number, PIN number, username, password, email address, or order ID of a previous purchase.
Sure.  My zip code is:  77827, email address is:  albertsanders423@email.com, and user name is:  albertsanders423
Verified, thank you! What would you like your address updated to?
The correct address should be 4571 Primrose Avenue.
All done! Is there anything else I can help you with today?
That is it.  Thank you so much for your help today.
Absolutely! Have a wonderful day and let us know if you have any other questions.