Hi! How can I help you today?
I ordered a coat and a pair of boots. Can you confirm that these are the items being shipped? I received a confirmation and it wasn't clear to me what is being shipped.
Sure, I can help with that. Can I get your full name, account ID, and order ID?
Chloe Zhang Account ID: AN0RQTRHZA Order ID: 9473445904
Okay, I have verified your order. What did the email say? Did it give a quantity of each item or anything?
It wasn't specific about what was being sent. I want to make sure it is the coat and boots I had a hard time viewing it and the text was choppy
Yes, it looks like that is exactly what was ordered. The coat and the boots. Is there anything else I can help with?
No, that is it!Thanks
You're welcome! Have a great day.