How can I help you today?
I lost the phone I used to shop on your site now I need to authorize my new phone
Okay, can I have your name?
ok alessandro phoenix alessandrophoenix199
Or you wanting to reset Two-factor Auth?
yeah that's exactly it I think with my new phone
Okay, no worries. I will need your email to send you a code.
alessandrophoenix199@email.com
Okay, I've sent the reset code to your email. You should also be sure to practice best practices to protect your account.

Here is a link that will help with that. Can I help with anything else?
that's all for today thank you
You're welcome.