Hello. How may I assist you today?
Hello, I want to return an item. It's too big for me.
What's your name?
Norman Bouchard
Can I have your username, email address, and order ID please?

Can I have your username, email address, and order ID please?
Username is normanbouchard543 Email is normanbouchard543@email.com Order is 5792868550
What is your membership level Norman?

I was able to find your purchase. May I please have your membership level?
Bronze
Thank you. When did you make your purchase?

What was the date of your purchase?
March 30, 2020
Okay, given that it was within our return window (90 days) you will be able to return it. Since I will need to send you a shipping label, can you give me your shipping address please?
7391 2nd Ave  La Fayette, NY 89240
How would you like to return the item? It can be done by mail, in the store, or at a drop-off center.

How would you like to return the item? It can be done by mail, in the store, or at a drop-off center.
Is there a store near me?
I am not sure, you can visit our website to find the nearest store.
Okay, I'll just mail it back.
Okay. I will send you your shipping label now. Is there anything else I can help with?
No, thanks for the help.
Okay then. Thanks for your time. Have a great day!