Hello. How can i help you today?
Hi. I have a premium subscription but I need more time to get money to pay for it because of being unexployed due to Covid-19. Is it possible to get an extension?
lets look into this Hopefully we can find a resolution Your asking for an extension on your premium subscription?
Thank you so much. Yes.
Can I get your full name and account ID?
Joyce Wu 9527UZSAVI
what is your order ID?
4721886626
what is your membership level?
It's Bronze.
Okay I'm sorry to say but bronze members are not eligible for extensions. This isn't something we are able to do for you.
But I really need it. I'm in a tight spot. Is it possible to speak to the manager?
Unfortunately it is not. Have a great day