Hello! Thank you for contacting us today. How can I help you?
Can you let me know why your site is running so slow?
Oh my. I can look into that for you. Can I get your name please?
It's really frustrating and hard to use right now. If there's updates or something happening, it might be better to shut it down and get it done with first, Sure, Joyce Wu is the name
Thank you, Joyce. Let me quickly send a notice to our website team and then I'll see if we can resolve it.
Ok.
Okay, Joyce. Can you please try to visit another website and them user ours again. I just want to verify it is not your internet first.
It's not me, I just went to Jezebel and it's running just fine. I refreshed yours just now and it's loading on a blank screen.
Hm. Okay. How about closing all other tabs and any other programs you may have running currently.
I've done that, but it's still not making a difference.
Okay. The last thing we can try is having you log out and log back in to your account.
I'm using Google Chrome right now after I was using Safari, so it's not a browser issue either. I tried that, and still slow. Sorry. But you did say you let your IT team know?
Okay. I could make the purchase for you if you'd like? Yes I did let my IT team know that there is an issue.
That's okay, I can wait for a little bit longer then and see if it's better later. It's not an emergency or anything, it's just frustrating.
Okay. I got a message back and our website team is aware and looking into it as we speak. I apologize for the inconvenience.
Perfect. I'll just get back in later.
Can I help you with anything else today?
No worries, first world problems, lol That's all I needed. Thank you for your help.
Thank you and have a great day!