Hi, how may I help you?
hey I always sign in with my phone which is gone now need help getting back in on my new device
Sure. Do you have access to your username and password?
yeah it wants me to authentificate or something i'm safzal38
Sure. What's your full name?
sanya afzal
Thank you. What's your email address?
safzal38@email.com
Okay, I am sending a link to reset the 2 factor authentication now. I am also going to send out an email about best practices for security.

Is there anything else I can help you with today?
oh alright thanks a lot no that's all take cakre care
You too, thanks!