There was an extra fee added to my order.
What's your name?
Rodriguez Domingo
Can I have your account and order IDs?
STS5UCGTBM,5216151071
What's your membership level please?
Guest
Thank you for that. It looks like a processing fee that we have had to tack onto orders for the last month or so.
okay, I understand.
Given the COVID19 issue, there are some serious issues within our supply chain, and we also want to pay our workers hazard pay. So sorry about that.
oh okay
Can I help with anything else?
no
Okay. We appreciate your business. Have a great day!