Hello! Thank you for contacting us today. How can I assist you?
I need to change the delivery time. Can I check the status of my order?
Sure. Can I get your name please?
Sanya Afzal
Thank you, Sanya. Can you please provide me the Account ID and Order ID as well?
DDHOW9Q5K8 and 2475490027
Great! Alright. Were you hoping to change the delivery from morning to evening or vice versa?
Evening please
Is the delivery time incorrect on your order?
yes I'd like to change it
Perfect. It does look like there was an error in our system so I can get that fixed for you.
perfect!
Okay I have changed the delivery time to be in the evening now instead. I apologize for the inconvenience.
no worries
Can I help you with anything else today?
thank you that is all
Thank you and have a great day!