Hi! How may I help you today?
Hi! My husband told me that my subscription was removed from my account and I still want it
Oh, I can certainly help you look into that. Can I have your full name and/or account ID first?
Joseph Banter
Thanks Joseph! I've pulled up your account. So you heard about this issue from your spouse, right?
yes
Let me check our system to see if this was an error...

Looks like it was an error! I apologize for the confusion, let me make sure that your service gets reinstated.
Thank you
Done! Can you check to see if the service is back on now?
Yes! I see it thank you so much.  That is all today
Okay, no problem! Have a great day!