Hi what can I do for you?
Hello, I am trying to use a promo code on this order but it keeps coming back as invalid
I am sorry, can I have your name?
Sure, it's Crystal Minh
When did you get the code?
I received it in an email 8 days ago
Oh, I am sorry to inform you that promo codes are only valid for 7 days. What is your membership status?
I am a guest, is there any way to get that discount today?
I am sorry, I cannot help you any further Be on the look out for promo code in the future and don't forget to use them within 7 days.
Ok well thank you for checking on that for me and have a good day
Thank you, you too