Hello, how can I help you today?
I think the I used the wrong card when placing my order
I can look in to this for you. Were you just wanting to change your payment method on an order?
I wanted to use the card on file
Can I get your full name or Account ID?
Joseph Banter 9700594851
Thanks Joseph. I pulled up your account. Were you jsut wanting to change the payment method on an order?
yes I would like to change the payment on this order yes
Can I get the Order ID from you Joseph?
use the card on file instead please
I'll need the Order ID to verify your identity.
9700594851
I'm sorry, I thought that was your account ID. Can I also get your account ID?
yes  7KBZWAC0ZY
And what is the shipping status of this?
its in transit
Great, I can change the payment method to the card on file for you. One moment while I do this please.
thank you
Alright, it is all done. Is that all for you tonight Joseph?
it is thanks so much for your assistance
Glad I could help. Have a good evening.