Hello. I am really upset with your site I need help
I'm sorry to hear that. What trouble are you having?
Your site is sooooooooooo slow It's really annoying I basically can't use the site at this point Can you help me fix it?
Yes, I'd be glad to. Let me write up a report and send to our website team and then I'll walk you through some steps.
okay
Can you try logging out and back in again?
Okay That didn't work It's still really slow
No worries. Can you close all tabs and any programs running?
Yes I will do that
Did that help?
No It's still broken
Sorry, I can make the purchase for you.
Okay that would be fine
I will need your credit card and expiration date.
I want to buy your $64 guess jacket Can you use the card that's on file, please?
You are all set and can expect your order soon. I apologize for the inconvenience. What else can I help you with?