Hello, how can I help you?
HI I have a general question I was thinking of buying some clothing but was wondering what your refund policy was
We can only issue refunds if an item has not been shipped yet.
so once it's shipping and let's say it doesn't fit me I can't return it? shipped
We also require a confirmed order ID and the customers username and their confirmed e-mail address.

Return policies are dependent on membership level. Gold, the highest tier, has unlimited returns.
ok I'm at bronze right now
Bronze members have 90 days to return a purchase.

So you have time to try it on!
ok that helps yeah I have to try it on immediately
Is there anything else I can answer for you today?
that's it thanks for clarifying the policy
Have a great day and I hope you enjoy your clothes.