Hello, how may I help you today?
Hello, I am having an issue with my order
May I have your full name or account id?
My name is Chloe Zhang, my username is czhang21
What is exactly your issue with your issue?
When I try to search for a Calvin Klein shirt, I get unrelated results.  I just want to order a Calvin Klein shirt, but the search isn't working
Okay, you may try logging out and then back in to see if it works.
ok, let me give that a try I'm sorry, I tried that and the search still isn't working
Next, you may try clearing out your cookies.
Let me try clearing my cookies That seemed to work, my search is now working properly
Great, is there anything else that I can be of help?
No thank you
Excellent, have a nice day!