Hello, thank you for contacting AcmeBrands. How can I help you today?
I need to return this jacket.  It is the wrong color
Can I have your full name or account ID please?
Crystal Minh
Thank you Crystal. I also need your username, email address, and order ID.
cminh935 cminh935@email.com 4159740459
Can you confirm your membership level please?
gold
Great! Gold members are allowed unlimited returns. Can I have your address please for the shipping label?
7566 1st Ave  Brighton, CA 2103
And finally, how would you like to process your return?
back to my credit card Can I drop the return in the mail
That is perfect.

You are all set now.  Is there anything else I can help you with today?
no thank you
Thank you, have a great day!