Hi
hello, how may I help you today?
I want to see why the subscription was added to my account.
IF I understand correctly, you are asking about a charge on your account that you did not place, reguarding a subscription, correct?
That's correct.
AHLK9SWDJHBBZ can assist you with that today
all right
now, do you have a subscription normally, and it was upgraded without your input, or was this just a new purchase entirely?
I think it was upgraded without my consent.
I see, i will get this taken care o for you may i first have your full name and account id?
Chloe Zhang and my id is thd865
ok, and did you have an order id # associated with this?
Yes, 6823
I see and what is the level of your subscription membership?
Silver
Unfortuneately, there is nothing I can offer you. Our system shows this order was placed by you legitimately, and as a silver member there is no recourse of action. Your account did legitimately place this order from our end, it is possible that your I apologize that there is nothing further I can do on this matter.
Then, I guess I just have to go with it. Thanks anyway.
thank you and have a nice day