Hello, how may I help you today?
I want to check on shipping status since I never got what I ordered I've been waiting 5 days
I am so sorry to hear that. I will do my best to resolve your issue.
thank you
Can you please provide me with your full name, username, email address, and order ID?
Name: Albert Sanders Email Address: asanders085@email.com Order ID: 7219636905
And your username please?
asanders085
Thank you. Please give me a moment to review your order details.
ok
You have been waiting for 5 days?
yes
I sincerely apologize. We have been experiencing some delays with shipping due to the coronavirus pandemic.
all good
Your order should arrive within 2 business days.
thanks!
You are welcome. Is there anything else I can help you with today?
nope!
Thank you. Have a great day!