how may i be of assistance
Hi I had placed an order and I was hoping to add an item to the existing order please I forgot to add it to my shopping cart earlier
if i understand correctly, you wish to add an item to an existing order?
yes please
i can assist you with that
thanks
may i have your full name to pull up your account
Albert Sanders
i will also need your account and order id
Account ID: SYJRVL4QPY Order ID: 9954773433
thank you and do you have the shipment status
in transit
what is your membership level
guest
i apologize, i cannot add an item to an order that has already shipped from our warehouse however, feel free to place the order on our website if you wish
i see. thank you
is there anything else i can assist with today?
thats all. Thank you
have a good one