Hello, how can I help you today?
i want to make sure that the shipping cost includes the displayed cost i got an email saying otherwise
Glad to help. May I have your full name please?
Name: Chloe Zhang
thanks Chloe. Give me a second.

Can you please let me have your username, email address and Order ID to validate this purchase?
Username: chloez73 Email Address: chloez73@email.com Order ID: 1744598370
thanks.

What is the status of the shipping?
Shipping Status: In Transit
Okay, I can offer to waive the fee on your shipment.
thats perfect!
the fee has been waived. Is there anything else that I can help you with?
thats lal~!
Have a nice day!