Hi, how can I help you?
I'd like to know if I still have my subscription service. I want to keep my discounts.
I can look at that, can I have your name?
Crystal Minh
Thank you, can I have your account ID and order ID?
SB6ACDMIKE and 6808413332
You account is still active, but you do have an account balance of $14 and it was due yesterday.
I would like to pay that
I can send you a link so you can log and make that payment if you would like
I want to activate it that would be great
Is there anything else I can do for you?
that is all
Have a good day