Hi, how may I help you today?
Hello, I was trying to buy some boots today but my cart never updates after I add the boots, what's going on?
You have trouble with your cart not updating?
Yes that's right.
Ok I can try to help you with that.
Great
Could you try reloading the site and adding the item again?
Okay, I tried that, but it didn't seem to work.
I see, have you tried logging out and back in again?
Oh, that seemed to fix it, thanks so much!
Oh perfect, is there anything else I can do for you today?
No, that was it, thank you so much for your help!
Great, have a nice day!