Hello
Hello!
I am having an issue with the boots that I bought. Sadly they do not fit and are too small.
I'd be happy to help you
I need a bigger size and would like to return/replace them. How can we get this fixed?
Can I start by getting your name and account ID please?
Sure Alessandro Phoenix and the Order ID is 6924302529
Thanks, and you email address?
I actually don't use email
ok, can I have your user ID?
Sure CLWBAYQULN
What was your purchase date?
I'm not sure, it doesn't say on my statement
Do you have a receipt?