Hello, how can I assist you today?
Hi. I can't get into my account because I don't know my password
I can help you with that. All you need is your password so you can access your account, correct? To begin I have to pull up your account. Can I get your full name or your account ID?
David Williams. Do you want my pin number instead?
I'll pull up your account first.

Do you know your username?
I do not
Let me look up your username. Can I get your zip code and phone number?
67164, phone number is (118) 855-9675
Thank you. I just had to verify your identity. Your username is dwilliams1. You will need this anytime you log on to your account.

I am not able to get your password but I can generate a new one for you. All I need is your pin number.
Ok. 817298
Great. Your new password is bpn81kjnzfw You should be able to log on now. Is there anything else I can help you with?
No, that's it. Thanks
Have a great day. And don't hesitate to contact us if you need anything else.