Hi, how can I help you today?
hi there
Hello
i would like to upgrade my shipping please i recently bough a pair of jeans and i need them right away
Ok, I can help you with that
great
So you want to speed up delivery and have your items arrive faster, correct?
that's right
Ok great. Can I have your full name or Account ID please?
Norman Bouchard
Ok Mr. Bouchard, I just have to verify your identity
ok
Can I have your Account ID and Order ID please?
IS5RY3KMTO 5975735149
Great. What is your Shipping Status?
4017 Circle Drive  Raleigh, CA 67028
Thanks, that's your address. Do you know the Shipping Status of your order?
oh sorry  In Transit
No problem

Ok I have good news and bad news. The bad new is your item is out for delivery so it's too late to pay for faster shipping. The good news is that the item should be arriving today or tomorrow since it's out for delivery
well I guess that saves me some money at least i hope it gets here soon
Yes, at least you will get it quickly without paying more. It should be there very soon! Within a day it should be there Can I help you with anything else today?
alright, well thanks for your help nope i'm good
Your welcome, have a great day
you too
Good bye