I want to check the subscription status.
Okay, can I have your name please?
Norman Bouchard
Can I have your account ID and order ID please?
FDDS8E7BVS,9238751247
It looks like your subscription is ending today, and you will need to pay $14 to keep it active. I will send you a link so you can check this yourself later
I would like to pay it now
Sure, do you want me to charge the card on file?
using credit card on account yes
All done, is there anything else you need help with?
no
Okay, thank you and have a nice day.