I forgot my password so I can't login.
Let's find that. May I have your full name, and username?
Yes, Joseph Banter I'm sorry, I can't find my username either. I'm really a mess
It's okay! Let's get your username first. I need 2 out of the 3 things: Zip code, email or phone number.
Ok, I can do that. My zip is 20353 My phone number is (288) 333-6356
jbanter1 is your username.
ok
Now, may I have your pin number? Or you can answer the security question.
I'll take a chance on the question
I can't ask it, you just have to know the answer.
That's hard! Is is doughnut?
Correct! One second.

yqw3m93bs3g is your temp password.
Awesome, thanks!
Anything else today?
That's all I need.
Have a good one!