Hello, how can I help you?
Can you check on my order? I don't think my payment went through.
sure, can I have your name please?
Sanya Afzal
Thank you - why do you think the payment did not process?
I don't know. It didn't seem to accept my credit card when I ordered.
ok, can you try it again for me and let me know if it works?
I don't want to try it again. Can you see what the status is on my shipping?
sure, I'll just need your account ID and order ID
account is BBKV4LBWGK order is 0477826324
Thanks, can I have your email address and user name as well please?
I don't have an email address on file or a username.
It looks like your order processed just fine. Did you get an email stating otherwise?
I didn't get any email. I just wanted to know if everything went through okay. Thank you for checking for me. That's all I needed to know!
yes, it all looks fine on my end! Have a good evening, thanks for chatting!