Hi! How can I help you?
Hi. I recently signed up for your subscription service. My wife told me that the subscription was removed though which doesn't seem right.
Sure, I'd be happy to help with that! May I start by getting your name please?
Sure. It's Joseph Banter.
Thanks, next I'll need your account ID and order ID please
Unfortunately I don't have that information.
ok, not a problem. I am showing your subscription is active and has a due date of tomorrow with $14 due was there anything else I could help you with tonight>?
Hm. That doesn't seem right. My spouse clearly said that the subscription was removed.
do you know how she found out about that?
I'm not sure. I just know my spouse told me that the subscription was removed which shouldn't have happened.
I'm guessing she misheard that information - you have nothing to worry about, it is all set and there are no extra charges
Oh perfect! She's wrong as usual.
haha, it happens! anything else I could do?
Thank you for your help! That was all.
you're welcome, have a great night!