Hi how can I help you
I recently signed up for a premium membership.  My account still says guest.  Can you check the status of when my membership will be active?
Yes, can I get your full name, account id and order id
Norman Bouchard  24P8LSQ73H   Order ID: 7837698480
Your subscription is not yet active.  It looks like $14 is due today and as soon as that is paid it will be active.  Would you like to pay tat now?
No.  I will have to pay that after I get paid later. Well actually.  I have the money now so I can pay it now
OK I have sent a link to your email that will allow youto look that up when you are ready OH OK, do you have a credit card you want to use now or just use the one on file?
the one on file is fine./
OK, it's paid and your membership is now active Anything else today?
No, thats it.  Thanks
Have a nice day