Hello. Thanks for contacting the customer support team, how may I help you today?
Hi.  I need to return an order because it is the wrong size.
I can help with that. Let's start by getting your full name.
Albert Sanders I've gained a lot of weight since being quarantined and now they are too small :(
I'll just need some info to bring up that purchase.
Ok what do you need
Can I ask for your username, email address and Order ID?
Email Address: alberts6@email.com  Username: alberts6 Order ID: 7027102902
perfect Next, can you tell me your membership level?
Bronze
When was the purchase made, Mr. Sanders?
2020-02-22
No problem, Bronze members get 90 day, no hassle returns!
Great!
I'll need your address so that I can print out  a shipping label.
6448 Primrose Ave  Raleigh, CA 1080
How would you like to return the item, by mail, in store or at a drop off center?
By mail please
of course

I've sent out the label for you to use to return the item.
Perfect.  That's all I need today.  Thanks for your help.
I'm always happy to help. Have a great day!