hello! how can I help you?
Can you tell me my order's shipping status?
sure, I'd be happy to, may I have your  name please?
Sanya Afzal
Thanks! I'll also need your account ID and order ID
Account ID: 60RO89QSMF Order ID: 6865933220
great and your username and email address please?
sanyaa12@email.com Username: sanyaa12
thanks! did you get an email to make you think there was an issue with the shipping?
no I just haven't gotten it yet
ok, how long have you been waiting?
about 5 days, and I wanted it over nighted
what is the current shipping status?
um. that's what I asked you. I don't know
ok did you pay for overnight shipping?
ithink
because if you didn't it will take up to 7 days Can you check?
it says shipping is $12
ok, that was just regular shipping. You will have your package in the next 2 days was there anything else I could help with today?
Okay I will look out for it. Thanks
great, have a wonderful day