Hello, how may I help you today?
Hi, i want to manage my shipping details because my situation has changed. I ordered the wrong item on accident
Sure, no problem. Can I please have your name, account ID, and order ID?
Name: Alessandro Phoenix | Account ID: 12MVGFR64L | Order ID: 4573772730
Thank you

Would you like to cancel your order because you ordered the wrong item?
Yes
Can you tell me the current shipping status of your order?
Shipping Status: In Transit
Thank you. One moment please.

Can you please tell me your username and email address?
Username: aphoenix183 | Email Address: aphoenix183@email.com
Thank you.

I've successfully canceled your order. Is there anything else I can help you with today?
No that is everthing, thank you for all your help today
Thank you. Have a great day!