Hi! How may I help you?
Good afternoon! I was hoping you could assist me with some. I recently placed an order, but have since recieved an email confirming the order with the wrong payment method. As such, I just want to check the status of this order and ensure it is still being processed.
I see, let's check! May I have your full name, account AND order ID please?
Sure thing. My name is Crystal Minh, my account ID is TD7JPMU50F, and my order ID is 7923367556
Could I also get username and email to check?
I honestly cannot remember my username (I have way too many accounts!) and I'm not sure what the email address for the account is, but it is probably crystal.minh@email.com
The email you got was incorrect, everything is fine with the order. The email was sent in error.
Okay, phew!
I'm glad it was an error, is there anything else I can help you with today?
No that's everything. Thanks!
Have a great day!