hello. how may I help you?
Yes i just got an email, it look like not the right item or shipping and i'm just trying to make sure what i order is what been shipped to me
Okay. What is your full name and account ID please?
Albert Sanders and account id is I4HKNPTRXT  is
Thank you. What is your order ID?
2459821467
Thank you! I Have verified your identity. Now to verify your purchase may I have your user name and email address?
sure, as934642 is my username and my email is as934642@email.com
Thank you! You want to make sure everything is correct with your recent purchase and shipment correct?
yes
It seems that everything is normal. THe email sent was an error. I am sorry about this. Is there anything else I can help you with?
that will be all
Have a great day!