Hello, how can I help you?
Jo Hi, I'd like to move my shipping order to next week because I want to avoid any shipping charges
Absolutely, no problem at all. May I have your full name, account ID, and order ID?
Name: Alessandro Phoenix Account ID: TPB4QLFF3F Order ID: 2562226558
And did you know the shipping status of your order?
Shipping Status: Delivered
So that means it has already been delivered to the address. I cannot do anything to change it at this point because our system has already marked it as being received by you. May I ask your membership level?
Member Level: Guest
I'm very sorry, but there is nothing I am able to do in this situation. The transaction has been processed, completed, and delivered to your address. Since it is delivered to you, I cannot change anything.
Okay, I understand
I apologize. Is there anything else I can help you with today?
That will be all thank you
Have a wonderful day and please let us know if you have any other questions!