How may i help you today
I need to check a shipping issue cause the cost was too high
i see
Name: Joyce Wu  Phone Number: (377) 445-5566  Member Level: Guest  Email Address: joycewu2@email.com  Account ID: BHMTQV5VAS  Username: joycewu2
i can definitely help you with the issue of the shipping cost being too high and let me pull up your account with the info you provided unprompted for some reason

i will also need your order id #
Order ID: 7344773516
thank you and what is the shipping status?
out for delivery
since the item is out for delivery already, the best i can do is refund the standard $8 shipping fee back to you is that ok?>
yes
you have been refunded, anything else i can assist with?
no
Have a nice day