Hi! How can I help you?
I want to check on my shipping because the cost of shipping was too high im a gold membre and never had to pay this much for shipping
Sure, I can help with that. Are you wanting to cancel the shipment or get the shipping fees waived?
shipping waived
Okay, I will need your full name, account ID, and order ID, pelase please*
Norman Bouchard Account ID: MYFRBZATFE Order ID: 0114230028
And what does the shipping status on the order say?
Shipping Status: Out for Delivery
Okay and do you see the amount you paid for shipping?
No I do not
Okay, I have it on my end. I will send the refund now!
Okay, thank you
Your refund has been sent. Is there anything else I can help you with?
That is everything, thank you again for helping me
You're very welcome. Have a great day!