Hello, how can I help you?
Hi i need to access my account but I forgot my user name. Can you help?
I can help with that! Can I get your full name please?
Chloe Zhang
Thank you. Can you also provide your zip code and email address?
02326 czhang6@email.com
Thank you. Your username is czhang1
oh great thank you!
Is there anything else you needed?
no that's it thanks againn
Have a great day