hello how may i help you
I received a promo code just two days ago, and when I try to use it, it's already telling me that it's invalid.
if i understand correctly, you are having issues with a promo code redemption? either way, i can help you today i will need your full name to pull up your account are you there?
My account number is 127301927. And my name is Albert Sanders.
thank you and you said this promo code is only 2 days old?
Yes, I just received it 2 days ago.
let me check the system to find the root of the issue
Thank you.
it does look like there is an issue on our end i will generate a new code for you now
Great, thank you!
6W3GF
Thank you so much!
is there anything else i can do for you today?
No, that was all!
have a good one!