Hi, thank you for shopping with us today! How can I help you?
Hi, I need to return an item due to it being the wrong size, thanks.
Ok, I can help get that started for you! First, I will need your name, username, email address, and the order ID number please.
Joyce Wu Username: joycew37 joycew37@email.com Order ID: 0658648801
Thank you. Also, what is your membership level?
bronze
Was the purchase made within the last 30 days? If not, is it in the original packaging or do you still have the receipt?
No, not within 30 days but yes to the rest.
Ok, perfect! Can I please have your address in order to create a shipping label?
2160 Woodshore St  Baltimore, TX 68873
And would you like to return in store, by mail, or at a drop off center?
I can return in store
Great! That order should be all set for you to return now. Is there anything else I can do for you today?
No, thank you for your help!
You're welcome, have a great day!