Hello, what can I do for you?
I am getting really frustrated with your site. The items I like always seem to be out of stock.
I am sorry about that. What items were you looking at?\
There are some Tommy Hilfiger jeans for $84 that are nice, but it's happened with other things too It's kind of like your pulling a bait and switch - why have the items on the site if they are not available?
I am sorry you feel this way. I can write up a report to our internal team.

I assure you this is a just a popular item and people buy it up.
I understand it's popular but it seems like a waste of the money I pay for a membership if there aren't enough of the popular items to fill customer orders
I am sorry, there is nothing I can do about this particular situation. I can offer you a discount code for a future purcahse.
Well, I guess that would work. And I really would like for you to pass along my complaints to someone who might be able to do something about it.
It has already been reported, hopefully you will see more items in stock. Here is your promo code for 20% off  EXCOY Can I do anything else for you?
I suppose not, thanks for the discount - hopefully I'll find something to use it on
Okay, sorry about that have a good day