Hi! How can I help you today?
I would like to check on my order status, but i cannot access my account because i forgot my phone two factor authentication
OK, I can help you with that. I'll need to send you a special code to your email, is that okay?
yes that is okay
Great, let's start with your full name, please.
Sanya Afzal
Now I need your email address.
sanyaafzal698@email.com
Got it. I'm going to send the reset code to you via that email address.
okay
I'll also send you some info on protecting your account.
okay
That should do it. Is there anything else that I can help you with?
No that is everything, thank you for your help
Have a great day!