Hello, how may I help you today?
Hi, i need to return an item due to the wrong size received.  Thanks.
I am so sorry to hear that. I will do my best to resolve your issue. Can you please provide me with your full name, username, email address, and order ID?
David Williams Username: dw670584 dw670584@email.com Order ID: 6679276099
Thank you. Can I also have your membership level please?
guest
Can you please tell me the date of purchase?
01/20/20
Do you still have the receipt?
yes
Your order is eligible for return. Can you please tell me your full address so that I can email you a return label?
9052 1st Ave  San Lima, NY 91405
Would you like to return your order by mail, in store, or at a drop off center?
in store is fune fine
Your return process has been started. Please bring your order to one of our store locations at your earliest convenience.
Will do, thanks.
You are welcome. Is there anything else I can help you with today?
no, thank you
Thank you. Have a great day!