AcmeBrands, how may I help you?
Hi, i would like to know information about a product
Let me help you with that.
I would like to return an item because it has a stain
Ok Could I have your full name or account id?
Rodriguez Domingo
Could I have your username, email address and order id to validate your purchase?
Username: rdomingo602 Order ID: 0598261718
And your email address?
rdomingo602@email.com
Thank you What is your membership level?
silver
Could you tell if the product was purchased within the last 6 months?
2019-09-20
I am sorry, it was bought more than 6 months ago, so I will be unable to process a return.
Okay thank you for your help
Can I help you with anything else?
No that is everything, thank you again
Have a good day.