Hello. What can I help you with?
Hi I am trying to check on the status of an order. It's been months and I haven't received my item
I am sorry for the delay. Let me pull up yur order. Can I have your name?
Chloe Zhang
Thans Chloe. Let me also get your acct id and the order id.
P6YG7BNPCK 9640832219
I now need your user name along with your e-mail
cz877512 cz877512@email.com
I am sorry but it looks like there was a delay on our end. I am going to update the delivery date now if that is acceptable.
to when?
I am requesting immediate shipping, so you will receive the order within days. Again I do apologize for the error.
ok
Your order has been updated. Was there anything else you needed today?
that's it
Thank you and have a good day.