Hello! Thank you for contacting us today. How can I help you?
hi i want to check my orders online but i cant get into my account i forgot my password!
Oh sure! I can help you with that. Can I have your name please? I'll need your username as well please.
Norman Bouchard i dont know my user name!
That's okay, Norman. Let's get you your username quickly also. Can I get your zip code and phone number?
25930 Phone Number: (888) 332-5401
Okay perfect. Your username is nbouchard1. Now let's get your password.

I can't get the old password but I can generate you a new one.
great thanks
Can I get your PIN number or your security question answer?
504132
Perfect. Here is your new temporary password: 2zctyo8t6sa Can I help you with anything else today?
thats all ! thanks!
Thanks. Have a good day.