hi i cant get into my account
Hello, how may I help you today?
i forgot my password can you help mek
I can certainly help you with that. Can I please have your full name and username?
my name is Albert Sanders i dont know my user name i have my pin number though
We will need to recover your username first. Can I please have your zip code and phone number?
88831 (828) 326-3812
Thank you.

Your username is asanders1.

Due to security concerns, I am unable to recover your current password, but I can generate a new password for you. Can you please tell me your PIN number or the answer to your security question?
Pin Number: 337861
Your new password is ghdl1evdo4 Is there anything else I can help you with today?
that is all thank you!
You are welcome. Thank you. Have a great day!