Hello, how may I help you?
Ugh. I wanted to check on an order but I forgot my username!
Okay, I'll help you get your username back. Can I have your full name?
Norman Bouchard
Thank you, I will need two of the following: zip code/phone number/ email address
(571) 609-1256 80530
Great, looks like your username is nbouchard1
Perfect! Thanks so much!
You're welcome, is there anything else you need?
That was it. You have a good day!
Okay, you too!