Hello, thank you for contacting us today. How may I help you?
Hello I am curious of shipping status for package never received
Oh that doesn't sound good let's try to find out what happened to the package. Could you give me your Full name and Account ID please?
Joyce Wu H12AR1BTOH
Thank you, I was able to pull up your account. One moment please. Alright, to validate the purchase could you give me your Username, Email and Order ID please?
joycew45 joycew45@email.com 0075588543 michael kors shirt
Thank you, everything looks good there.
i hope so it has been 9 days now
Please note that items can take up to 7 days to arrive. Great I was just about to ask that thank you.

Since it has been more than 7 days I'll gladly reship the order to you Could I have your full address please?
thought it may habe been too long 1873 2nd Ave Raleigh, WA 85003
Alright, I'm having the item sent out to you right away. Was there anything else I could help with today?
glad to hear no thank you have a good day
You do as well. Thank you for shopping with us!