Hello! How may I assist you?
Hi, this is Norman Bouchard, I'm a Gold member, and I just wanted to ask a quick question about an item
Hello Norman, I'm glad to assist you today. Which item did you have a question about?
I'm looking at the $49 Guess shirt it's a little hard to tell from the photo.  Do you know how long the sleeves are?
Which shirt size are you interested in, please?
I guess medium would suit me
Excellent! The sleeve length on the medium size $49 Guess shirt is 34 inches. Is there anything more I may assist you with today?
Ah, that sounds perfect.  And no, you've answered all my questions, thanks.
Wonderful, thank you for contacting us and have a great day!