Hello. How can I help you today?
Hello! i want to return an item because it came the wrong color! I got these sweet sweet boots for a party, and they said NOTHING about being PURPLE
Oh no. Lets see if we can get this done. May I have your name please?
David williams
Thank you David. Can I have your account ID and Order ID also?
sure thing my user name is davidw79
I will also need your username and email.
my order id was 4203784948 and here is my email davidw79@email.com they really are nice boots, but purple.. just does not work for me
What is your membership level David?
guest, but if you wanted to up that to VIP i would not mind
When did you purchase the boots?
the date was february first, of this year
Do you still have the receipt or original packaging?
i do, when i opened the box, i knew i needed to save everything
Great. We will be able to take the return. Can I have your address? I will send you a return label.
Excellent! Can i get the original boots ordered through you too, because i really like these boots, just not in this wild color. Address: 4096 Circle Drive  Monterey, WA 8911
Sure  One moment

Will you be mailing this back to us?
Yes, if required, if not i could sell them on ebay, but i fully expect you need them returned
Ok Ive noted my mail Just ship these back to us and we will refund. Then you can order the right ones.
Excellent, i appreciate all this!
Anything else I can help you with?