Hello, how can I help you today?
I received this pair of boots but they are scuffed I want to return and exchange them for a new pair
No worries, can I have your full name?
Alessandro Phoenix
And your username, email, and order ID?
alessandrop451 alessandrop451@email.com 0958465818
Okay, and what's your membership level?
bronze
When did you purchase the boots?
this last week
Okay, that's within the last 90 days so you're good
I havent even worn them. I opened the box and the scuff mark is immediately noticeable cool
Can I have your full address?
9866 Woodshore St.    Newark, Tx 77115
So how would you like to process this return, by mail, in store, or at one of our drop off centers?
mail
Okay, everything else you'll need to do will be in the email with the shipping label I sent you. Is there anything else I can do for you today?
awesome nope, thanks
Well then have a nice day!