Hello, how may I help you today?
Hello, I hope you can help me today I am trying to search a pair of jeans but the search bar is not working, it is just a spinning wheel I have tried several times now
I see, well let's see if we can do something about this. Let's try a couple of troubleshooting steps that usually fix the problem.
Thank you it's driving me crazy ok
The first one is logging out of your account completely then logging back in, then try your search.
Ok it is still just a spinning wheel
No problem, the next is a little more involved.  Try clearing the cookies from your browser.  Do you know how to do this?
Yes I do, hang on
Just hit Settings, More Details, then Clear Cookies.
Ok it looks like it is starting to load now
Oh fantastic!  Yes it is almost always a cookie issue but I try the logout method first.
Thank you so much for your help
Apologies for your inconvenience. Is there anything else I can help you with today?
No thanks again, have a good day
You have a wonderful rest of your day!