Hello, thank you for contacting us today. How may I help you?
I am not at all happy. A pair of Calvin Klein boots are out of stock. Can you tell me when you will have them available?
I'm sorry that the boots you wanted were out of stock. Just to be sure was that the only item you were looking for that was out of stock?
Yes, that was the only item.
Thank you for clarifying for me. I'll see what I can do to help. Could you provide me with your Full name please?
Sanya Afzal.
Thank you Sayna. I was able to pull up your account.

I'm goign to go ahead and put a back order on the boots for you so we can get them in stock ASAP
That would be good. The sooner the better. Can I get them delivered?
Sure if you would like we can set up an order ahead of time and they'll ship to you the second we get them back in stock
OK. That would be fine.
Alright, should I use the credit card that you have on file?
Yes, you can use that one.
Alright, you're all set. you'll receive a confirmation email shortly and when the item comes in it will be sent strait to you. Was there anything else i could help you with today?
No, that is all.
Thank you for shopping with us. Have a wonderful day!