hi, i want to know the state of my refund hello?
Of course. Can I start by getting your full name or account ID?
Alessandro Phoenix
Can I also get your username please?
yea Username: aphoenix389
Thank you for that! Can I also get your email address?
sure, it is aphoenix389@email.com
Great, I appreciate that. Last thing I need is your order ID.
Order ID: 1521315909
Hold on one second while I verify that for you.
you need to get my refund amount before giving the refund :)
Which item are you returning?
jacket it costs $94
Have you started the return process yet?
not yet ok, at this point, just keep in mind what flow you think it is then [End Conversation] and select "not complete" and you should see the correct answer aftewrads
Okay, so I think I already have my answers mostly of where I went wrong anyway, so this will be really helpful. Flow should have been that question at the start instead of assuming it was a status check. Ending and then I can read on where it went wr wrong.