Hi! How can I help you?
Hi, I'm hoping to do some shopping, but the site is really slow today like, glacially slow
I'm sorry to hear that. I can try to help resolve this issue. Sometimes logging out and then back in can resolve the issue. Can you try that and let me know if it works?
Yes, I already tried logging out and in before I came here.  But it can't hurt to try again.
Okay, and while you're doing that, I will go ahead and send a report to our website team to make them aware of the issue. Let me know if it works though.
Yeah, logging out didn't seem to help and this is the only site that's giving me trouble today
Okay, so you've been to other sites and they aren't slow? That answers my next question to you. So...do you have any tabs or programs open that might be causing the slowdown? Maybe try closing those? Having multiple programs running in the background can sometimes make it run slower.
I'll give it a try, but as long as the problem has been noted, I might just come back later
No problem. If you'd like I can make the purchase for you if that doesn't seem to work. Or you can just come back later. Up to you!
I'll close everything, though, before I try again, including this chat window. No, it's nothing too urgent.  I guess I just wanted to vent about it. Thanks so much for listening.
I completely understand and I'm so sorry for the inconvenience. Our website team will be working on this issue in the meantime. I hope you have a great rest of your day!