Thanks for contacting AcmeBrands, how may I help you?
I want to check the status of my account
Ok sure, what do you want to know about your account?
I have a shipping question
And what is your question?
I want to know if my account includes free shipping
Is this free shipping to out of country?
Yes
Ok, i will need to get your name or account ID first
name is Alessandro Phoenix
Ok, let me check the system

Yes, i have just checked and your account does offer free international shipping
Great!
Also, common questions such as this can be found in our FAQ I will send you a link
Wonderful, thanks so much
Is there anything else you need?
That is all
great, have a nice day!