Hello, how can I help you?
Hi there. I want to buy a shirt online and my credit card keeps getting rejected. Do you know what is wrong with it?
Let's see if I can help. Can I get your Account ID or full name?
David Williams
OK, David, have you tried logging out and logging back in?
Yes, it didn't work. The card is just coming up as invalid.
Have you checked the expiration date on your card?
Yes, it doesn't expire until next year.
Could you try entering the information one more time? Maybe there was a glitch.
Okay, it seems to be working now. I guess I might have misread a number.
Great! Is there anything else I can help you with?
That was all! Thanks for the help!
OK, have a nice day!