Hi! How may I help you?
HI! I wanted to discuss a bill I had signed up up for a premium subscription shopping service but I got charged twice.
Alright, may I have your full name, Account ID and Order ID to verify?
Joseph Banter Account ID: ZRIUKBKQRD Order ID: 8426325273
What is your membership level if I may ask?
Gold
Alright, we may remove this extra fee due to your status. How much was the extra fee?
14.99
The extra fee will be removed. Is there anything else I can help you with?
Thats all. Appreciate the help
Have a good one!