HI
Welcome to AcmeBrands. How may I help?
I want to check on my shipping status as my package never arrived yet it has been 9 days
OK. Let me check that for you. What is your full nae or account ID? name
Sanya Afzal Account ID: MYEUVMDXML
May i have your username, email address, and order ID
Username: sa069434 Email Address: sa069434@email.com Order ID: 9925755340
9 days is way too long. I will ship out a new one ASAP. WHat is your full address?
Address: 1567 Lincoln Ave  San Mateo, WA 350
And what was the brand name and type of item?
Product: Jacket  Brand: Tommy_Hilfiger
OK. I have sent out a new shipment. Anything else I can help with?