Hi! How can I help you today?
Hi! Can you help me with my account?
Sure, what do you need help with?
I need to change my payment method. The last time I checked it was paypal and I don't use paypal anymore. Can I change it to credit card?
Sure, I can help you with that. Can I get your full name, account ID, and your order ID?
Joseph Banter Order ID: 7373331442
Great! And what is your account ID?
Do you mean username? jb590878
Okay, thank you Joseph. What does the shipping status say on your order?
It is not delivered yet.
Does it say "In transit" or "Out for delivery"? Or just "order received"?
in transit
perfect! I can update the payment method for this order and future orders. What is your credit card info?
3456 6789 7890 8907 Thank you.
Great, your payment has been updated. can I help you with anything else?
That will be all Thanks
Thanks Joseph! Have a great day.