good afternoon, how can I help you?
I was charged for an order I never placed.
oh I see, would you give me your full name or account ID
Norman Bouchard
additional to this would you give me the order ID, email and username please
normanbouchard757@email.com Username: normanbouchard757 Order ID: 8805193447
everything in order, let me now verify this error with the system.
ok
indeed it was a mistake on our part, to compensate let me return the credit for this bill. and sorry the inconvenience.
Thank you
all set
wonderful
a pleasure to help you