how may i help you today
I wanted to see if my premium subscription service is active yet I made a payment a few days ago and would like to know if it went through
i can assist you with checking your subscription is active today, that is correct?
yes
may i please have your full name and account id? in order to pull up the account]
Alessandro Phoenix R4V5KJ8FOM
and do you have the order id for the subscription?
8159784069
It looks like the payment has not gone through, and is due in three days. The amount is $49
can I go ahead and pay that now? add it to my card on file
One moment

ok i have updated and renewed your subscription with the card on file in the future you can check the status at this link using your username is there anything else i can help you with today
that's it, thanks
have a nice out