Hi, how can I help you today?
I wanted to change the phone number on my account because it's wrong
Ok, I can help you with that
The number at the end is off by one.
Ok so you just need to change your phone number in your account, correct?
Yes
Ok, one moment please
Okay thanks
Your welcome, can I get your full name or Account Id please?
Sanya Afzal
Can I have your correct phone number please
(038) 362-0745
Next, I just need to validate your identity with 3 pieces of information
Okay what do you need
They can be: zipcode, telephone number, PIN, Username, password, email or Order ID
Zip is 77175 Email  is sa373955@email.com Pin is 288492
Ok great! Is this the correct number you want placed on the account: (038) 362-0745
Yeah that's it
Ok your number has been updated in the system
Thanks a lot
Everything should be correct now. Your welcome Is there anything else I can help you with today?
No, that'll be it. Thanks again
Your welcome, Have a great day Goodbye