Thank you for contacting Acme Brands. How can I help you?
Hi.  My name is Norman Bouchard.  I am trying to put a Calvin Klein jacket for $94 in my cart, but the cart is not updating.  Can you help?
I'm sorry your having problems with our online store, Norman. Can you log out and then back in again to see if it fixes the issue?
Ok I will try that. It didn't work.
Alright. Can you go to the shopping cart page and click the refresh button one more time to see if it will update now?
Ok Refreshing the page solved the problem.  I can now see the item in my cart.
Great! Is there anything else I can help you with?
That is it for today.
Okay, enjoy the rest of your day!