Hello! How can I help today?
Hello, yes please I believe I have been charged for a premium subscription I did order
Let me check on that for you.
Thank you
What is your full name, please?
Joseph Banter
Thank you, Joseph. And how did you hear about this error?
Sorry I misspoke earlier, I di not order the subscription
No worries, I figured that's what you meant!
I seen an email regarding this
Okay, let me check on this for you.

So I've taken a look, and it seems that the email you received was not from us.
So you can confirm that I have not been charged or signed up for this subscription?
We unfortunately have people who try to scam others by using our name sometimes. If you look at the email, you'll notice that our site was not the sender. I've made sure on my end, and there's nothing charged to your account like this. So you're in the clear.
Ah I see what a relief!
Yes! Can I help you with anything else?
Thank you so much for checking on that Have a great day
You're welcome, you too, Joseph!