Hello! I am Rodriguez Domingo
Good afternoon, how can I help you?
I want to return my item that I bought it is the wrong color! I didn't buy this one....I needed it for a wedding but now it's ruined. My order is 3870254856
Ok I understand Mr. Rodriguez, let me help you with your problem. do not worry.
ok thanks!
Your full name or account ID please
Rodriguez Domingo
one moment please Ok, sorry for the delay Would you give me your username, email and order ID
rd490728@email.com rd490728
order ID please
3870254856
thanks!

Ok everything in order, it would indicate your level of membership Mr. Rodriguez
Bronze Can I return it now
when you make the purchase Mr. Rodirguez
2019-12-18
Oh Mr. Rodriguez, your purchase was over 90 days ago.
Ah ok
With its current level and the return time expires for your order I am sorry.
Ok thanks that will be all
I hope I can resolve your situation at the wedding.
ok
ok, a pleasure to help you
yup
have a nice day!