hello
Hi I have a question about my account I have a premium subscription but I'm not sure if it's expiring or not. can you help?
yes I can Give me your fullname
Sanya Afzal
Are you late on subscription payment?
I wanted to check on the status if I am late I want to see how much is due and pay it
Give me a moment

We did you play your last subscription?
I don't remember I just realized it now so I figured I would talk to you first
I won't be able to see your subscription status from here
I think it might have been two months ago
but I can inform you about policy on late fee
I remember it was before all this coronavirus stuff came up
Give me your account id and order id
6COPK8U4WG 9900401754
Your subscription will expire in the next 3 days and the due amount is $49
ok can you pay it with the credit card on file?
yes I can
ok great please do thanks for your help
Subscription paid
cool
Would this be all for today?