Hello, how can I help you today?
Hey, This is a subscription issue.
Glad to help. May I have your full name please?
I want to make sure that my subscription is active. Can you help with that, my name is Crystal Minh.
Sure, give me a second, Crystal.

Can you please let me know your Account ID and Order ID to verify your identity?
Account ID: WRZEXSEJWM Order ID: 3566369860
thanks.
My dog's birthday is next week and he needs a new pair of pants.
Great!

Your subscription is active.
Thank goodness. There's nothing sadder than a dog with no pants.
Yes, I agree.
What is the link for?
Here is a link that you can look up for yourself in the future for your membership status.
Gotcha, I'll do that.
Do you have a username to login?
I don't
It is cminh1.
That looks familiar, thanks.
You are welcome. Is there anything else that I can help you with?
That's all.
Have a nice day!