Hello, how are you doing today?
Hi! Good. How are you?
I'm good! How can I help you?
I was calling to see if I can move my shipping to next week delivery You see I am trying to avoid any shipping fee
I can check on that for you, can I please have your name, account ID, and order ID to get started?
Albert Sanders Account ID: DWJKCADJD5 Order ID: 5237637905
Thank you Albert. Do you know the shipping status of the order?
it says in trnsit
It looks like it's too late then, I'm sorry. What is your membership level?
Gold
Well great news! Since you're a loyal customer, we can credit your account for the amount of shipping. I will get that set for you! Is there anything else I can help you with today?
thank you so much
You're welcome
That is all. I appreciate your help
Ok, you have a great day!