Hi. How can I assist you today?
i want to check on my order the cost of shipping was WAY too hig
What's your full name?
Norman Bouchard
Can I have your account and order IDs as well?
TLBZWRUTGM Order ID: 6503669776
I was able to pull up your account. I understand you feel the cost of shipping is too high. Can you clarify what you mean by "check" on it?
i want to check the stauts of the order and cancel it and get a refund bc the shipping is exorbitant
Okay so by status, do you mean where is it in the shipping process? Or what?
yes
I've got it. Unfortunately, I cannot access the status. Can you see whether the order is listed as order received, in transit, out for delivery, or delivered?
Shipping Status: Out for Delivery
Okay Unfortunately, because it's already on its way, all I can do at this point is refund you for part of the shipping costs.

I've refunded your account for $8 to try to offset some of that cost.
thank you!
I hope that result was satisfactory for you.
that is!
Is there anything else I can help with?
nope, thats all have a good day
Awesome. Have a great day!