Welcome to AcmeBrands. How may I help you?
Yes. I placed and order but won't be home and I need to change the address.
Ok. May I have your full name or account ID
My name is Joyce Wu. my account ID is 4YBBOXFKB8
Ok Joyce. I have pulled up your account. I just need your current address.
Can you change that address? my correct address is 12307 charlotte st, kc, MO 64146 for shipping.
Is this the new address or original (mistake) address
This is the address where I will be when the package arrives. I will not be at my home and would like the package shipped to the above address, please.
OK. I just need to first verify your home address.
3553 Primrose Ave. La Fayette, MI 23595 Thank you! So the address has been changed for this shipment?
OK. I will need your zip code, telephone number, and user id
23595, 774-808-5851, and 4YJBIXFKB8
and just the order id I need now
6904646557  Thanks!
OK. I will make the update. Just a few more seconds.
Thanks! Have a great day!
Your account has been updated with the shipping address you desired for the order. Anything else?