Hello. How can I assist you today?
I am trying to search for a dress shirt but it keeps bringing up boots
Hmm, that's odd. What happens if you log out and then back in again?
the same thing, I had tried twice. let me try again still the same
Okay. Have you cleared your cookies?
yesterday
Can you try again now?
sure
If they were just cleared, they shouldn't take too long to clear again :)
done same issue
Can you try searching for a different item, such as "Prada handbag"?
one moment okay that checks out
Sure. Now what happens if you look for the shirt again?
okay that's crazy, there is the shirt
Sometimes the search function just gets a little bit confused. I am glad that you were able to fix it.
thanks
Is there anything else I can help with?
nope, that's it
Have a great day!