Welcome to AcmeBrands. How may I help?
Yes i would like to check the status on my order. I just noticed that my delivery time is wrong and needs to be changed
OK. Let me help.
ok
What was wrong about the delivery time?
It was the time i asked for it to be delivered. I told them the time when i knew i would be at home
OK. What was the original time, and what time does it need to be changed to
its saying in the afternoon between 2pm-8pm and i need it in the morning time
OK. I can certainly help with that. What is your full name and account ID?
Rodriguez Domingo and my Account ID: TQ4P5YCVW6
Thanks. I have pulled up the account. I now need the order ID
1955393869
Thanks. Identity verified.

What is the shipping status?
Its saying out for delivery
I'm sorry. The item is already on its way and nothing can be done to change the time. Anything else I can help with?