Hello, how can I help you?
Hi can I remove the second item from my order because I purchased it by accident and it’s the wrong size
Sure, just one second Can I get your full name or account ID so I can pull up the order?
Joseph Banter
How much did the item you want to return cost?
94
I've refunded you the cost of the incorrect item. Is there anything else I can help you with?
Thanks. That’s all
Have a great day.