Hello, thank you for contacting us today. How may I help you?
Hi I'm interested in buying some ladies boots but I want to know if the laces are dark brown or black
Alright, it sounds like you would like a little more information about boots that we sell.
Yes exactly
Let me go ahead and try to find that information for you

Okay, looking at the information the laces are going to be black.
OK awesome! That's all I wanted to know thanks!
Almost all of our boots themselves are also black themselves because the purchasing team feels this is more appropriate for the season. Would you like to know a little more or have any other questions for me?
No that's it, thank you!
Thank you for shopping with us, have a great day!