Hi, how can I assist you?
Hi there, I think there is something wrong with the site. Every time I try to search for something, 0 results come back.
Hmm, can you try to log out and log back in?

Did it work?
No, it did not
Okay, try to clear your browser cookies. That might fix it.
I also tried that and it didn't help.
Interesting, I will let the website team know about this so they can apply a fix.
Great, thank you so much
What was the original search for? Maybe searching something else would work? Trying to diagnose the cause of the issue.
I was looking for Michael Kors boots I just tried searching for some jeans and that seems to work okay, maybe it was just the boots.
Interesting. If you really need the boots, I can make the purchase for you.
Hmm nah, on second though, I'm not sure I like them very much.
Okay then, is there anything else you need help with today?
No, that is all, thank you very much for your help
Okay, have a nice day.