Hi, I am having issues with my cart.
Hello. How may I help you today?
The cart is not working when I want to purchase an item.
Oh I am sorry about that. Let me look into this for you. Please hold.
Ok I will wait.
So, if I am understanding correctly, the cart does not update when attempting to place an item in it?
Correct. Could the item be sold out?
Its possible. Are you having this issue with any other items?
I have not tried any other items to place in the cart, on the Tommy Hilfiger Boots at $94.00.
First can I get you to refresh the page and try adding the item again?
Ok did that and still not adding to the cart.
How about logging out and signing back in?
Let me give it a try. Oh wow it is working now.
I can wait while you attempt your purchase to make sure it goes through.
Ok I am processing now as it appears in the cart.
Wonderful. Is there anything else I can help with?
Great it worked and my item is being shipped. Thanks a million, that's all.
No problem. Have a great day and thanks for shopping with us.