Hello, how can I assist you today?
I would like to check on my order status But i cant because i lost my phone to use two factor authentication
Sure, what's your full name?
Alessandro Phoenix
Okay, do you want me to check the status for you, or would you just like me to reset your two factor authentication? I can do both if you want.
reset my two factor so i can log into my account
Okay, I can do that. What's your email address?
alessandrophoenix525@email.com
I am going to send an email to that account, with instructions for how to reset that two factor authentication so you can log back in.
Okay
Just to be safe, you should follow best practices for security. I am going to send a link to that email as well, in case you have any questions about how to ensure your account is secure.

Is there anything else I can help you with today?
OKay thank, that is everything i needed help with today
Great, have a wonderful day!