Hello, how can I help you today?
yes i would like to check the status of my $100 refund. and i would like to add an item to the refund
Glad to help. May I have your full name please?
Chloe Zhang
thanks Chloe.
my acount id is AFR564F and my order is 2050246926
So you want to add an item to your existing refund, right?
yes, correct
Can you please let me have your username, email address and Order ID to validate this purchase? I got your order id already.
cz668733 is my username and my email is cz668733@email.com
Perfect. Which particular item you want to return?
the $64 Calvin Klein boots
thanks.

So the total refund would be $164 and it has been updated in your account.
okay thank you
Great, is there anything else that I can help you with?
that will be all
Have a nice day!