Hello, :) How can I help you today?
Hello I was wondering if it was possible to move my shipping date to next week delivery?
I would love to look into that for you. Just so I understand correctly, you have a current order scheduled for delivery and you want to move that delivery date forward?
yes i do thank you
Okay, can I get your first name or account ID? I will also need an order ID after I pull up your account.
sure my account Id is EZWDZNCRPE my order if is 8238516728 id i meant
All right, and can I confirm your first and last name please?

Yes I will need your Full Name, and the current shipping status from you. From there I will be able to determine our options.
my name is Crystal Minh the shipping status is in transit
Thank you very much for your patience today. I have looked into your order. And unfortunately it looks like the item is on it's way to you. We can always upgrade the delivery timeframe of an order before it ships. But once it is in transit it does be