Hello! How may i help you today?
The name on my account is not spelled correctly. I would like to get that corrected.
sure! let me help
That would be great.
What is your name and account id?
My name is Joyce Wu, and I don't have an account ID.
Before i update your name i need to verify your identity, can you please provide 3 of the follwoing zip code, phone number, PIN number, user name, password, emil address, order id
My zip code is 75985. My phone number is (765) 982-8306.My PIN is 223. My username is JWu2. My password is Sunnygirl30. My email address is jwu@gmail.com. I don't have an order ID at this time.
What is the new name that you wold like to use?
The new name is Joy Wu.
Everything has been updated do you need anything else?