Hi! How can I help you today? Hi, are you there?
Hi I'd like to return the item below because it is the wrong color. It is a GUESS shirt.
Ok, no problem. Can I please have your account ID?
Username: nbouchard327
That is your username, I need your full name or account ID.
Name: Norman Bouchard
Great!

Can I also have your username and order ID to validate the purchase please.
Username: nbouchard327 Order ID: 3067823767
Great, My apologies as I am also going to need the email address.
Email Address: nbouchard327@email.com
Thank you!

What is your membership level?
Member Level: Gold
Great, gold members get unlimited returns!
Great thank you
Can I please have your full address?
9708 Lexington Ave  Monterey, TX 83815
Fantastic, and do you want to process the return By mail, in store, or at a drop off center?
By mail
Great, you're all set. Is there anything else I can do for you today?
No but thank you
Awesome, we appreciate your business with AcmeCorp and have a good day!