Hi, there.  How may I help you today?
Hello So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?
Okay, I can look into that for you.  May I have your full name please?
Thanks my name is Sanya Azfal
Thank you, Ms. Azfal.  May I have your Account ID and order ID?
yes of course Account ID: H9EVJOF0GD Order ID: 35541228743
The system is having difficulty verifying your identity.
Order ID: 3554122874 sorry seems the ID I entered was wrong Account ID: H9EVJOF0GD
Thank you.  Can you please spell your first and last name again for me?
sure its  Sanya Afzal
Great!  I've verified your identity. Are you a Gold, Silver, or Bronze member?
I am a Gold member
Okay, our system indicates that you are actually a Silver member.
Really? are you sure?
The system is going haywire right now.  It finally verified that you are a Gold member.  Sorry about that!
Dont worry about it I understand
You can definitely get an extension.
great lets do that then those are great news
I have extended it for you. I hope things get better for you.  Is there anything else I can help you with?
no that would be all thanks
Have a great day.