Thank you for contacting Acme Brands. How can I help you today?
Hi, can you help with questions about the individual products?
Yes, I can but could I first have your name?
sure, my name is Sanya Afzal
What would you like to know about our products Sanya?
I really like those Tommy Hilfiger boots on your website, but I want to know if they're waterproof
Yeah, those boots are great. Give me a moment to find that information for you.

We have a variety of boots for the different season. Most of our boots are waterproof. The best way to know is by checking the guarantee that comes with your purchase.
Ah, I see I guess I'll check with the manufacturer then.  Thanks for your help, that was all I needed
You're welcome. Is there anything else that I can help you with today?
No, thanks
Alright, enjoy the rest of your day.