hello, how may i be of asssistance?
I have an item that I'd like to add to an order that I've already placed
if i understand correctly, you wish to add an item to an existing order?
sounds right
I can help you with that
cool
first ill need your full name and account id to pull up your account i will also need your order number for the next step
David Williams and R8JHC6HBTU and 4362214293
thank you
sure
do you have the shipping status? for this order currently
it says Order Received is that what you need?
yes thank you
welcome
ok, since your order has not been shipped yet, i can add the item for you
cool
what was the item you wanted to add to the order?
some jeans from Michael_Kors for $99
Ok, i have added the jeans to your order using the payment method on file for the order is there anything else i can help you with today?