Hi
Hi, how can I help you?
I just placed an order but I accidentally chose the wrong size for the second item and would like to remove it from the order I did not mean to buy the second item and was hoping you could help me modify the account
Okay, can I have your name?
Sanya Afzal
Can I have your username, email address and order ID?
Order ID: 8028265568 I have the phone number does that work?
Do you have your account number?
Account ID: P3JPIGFZ4T
Okay and what is the status of shipping?
Out for delivery
Okay and what is your membership level?
silver
Once you receive the item I can do a refund. You will want to call back at that time and request a return label.
I see. Thank you
I'm sorry, I can refund you now and then you will need to call back for label.
Its a pair of Calvin Klein Jeans for $69
Okay, you are all set. Is there anything else?