Hi! How can I help you?
Hi, I recently placed an order and I would like to upgrade it to overnight shipping as I need it ASAP.
Sure, I can help you with that. Can I have your full name and account ID?
David Williams Account ID: 0N8XAPF8SD
Thank you, David. Can I also have your Order ID?
Order ID: 6572086687
Thank you. And what is the shipping status of your order?
Delivered
Okay, since the order has already been shipped, it's impossible to update the shipping method. However, with that status, your order should arrive today, if it hasn't already.
Okay, thank you. I will check my mailbox in a few hours and see if it has showed up.
Okay! Anything else I can help you with, David?
That is everything. Thank you!
You're welcome! have a great day.