Hello. How may I assist you today?
I was charged twice for my subscription
Okay. What's your name?
Alessandro Phoenix
Can I have your account and order IDs please?
3Z7F0IRNLF 9974263074
What's your membership level, Alessandro?
Silver
I can give you a refund of $10 for the charge.
I would appreciate it
I've refunded your account $10.
thanks for that
Is there anything else I can help with?
that was all thanks
Great. Thanks so much for your time. Have a great day!