Welcome
Hi! I bought a jacket online but unfortunately  when I recieved it, it had stain on the pocket. Can I return it?
I am very sorry. I will try to help you resolve this issue
Thank you
Please give me your full name or account id
Joseph Banter do you need my order ID?
Now I need to validate your purchase. Give me your username, email address and order ID
Order ID: 8184324738 Username: jb054381 Email Address: jb054381@email.com
Nice

Now I need to know your membership level to ascertain the return policy on your account. What is your membership level?
gold
As a  Gold member you have unlimited access to returns. This is a good news
yay! I like it
Now I will start the return process
Thanks
Please give me your address(street number and name), city, state and zip code
Address: 8876 1st Ave  Brighton, NY 42186
How would you like to process your return? By mail or in store or drop off center?
by mail please
I have initiated a return. All is well now
Thank you. Appreciate your help
Would this be all for today?