Hi, how can I help you?
Hi
hi!
I want to make a complaint I was charged for an order and I didn't make any purchase
ok, I'm sorry about that. I can definitely help with that. May I have your name please
Sanya Afzal
Thanks for that, can I have your username, email address and order ID please?
Username: sa135733 Email Address: sa135733@email.com Order ID: 4757070665
Thank you - and do you know your membership level?

your membership level please?
Gold
great! how much were your charged?
$84
ok, I have gone ahead and refunded you the $84 - again very sorry for that accidental charge. Was there anything else I could help you with?
That will be all. Thanks
you're welcome, have a great day!