Hi, how can I help you?
Hello, I would like to check my status of my order because I received and= email saying I ordered two items instead of one. I only want ont
Okay, can I have your name please?
Chloe Zhang
Thank you

Can I have your account ID and order ID please
2FJ9VTE6LA, 6640809218
I am sorry, this was a mistake on our part. Can you tell me the shipping status?
delivered
Okay, you must come back to the chat and ask to start a refund then. Is there anything else I can do for you?
That is all
Have a nice day