Hi.  How can I help you?
Yes i would like to learn more about an item because i was thinking about buying it
Ok, what item are you interested in?
The Tommy Hilfiger Jacket
What would you like to know?
I would like to know how do you detach the hood ? Is there a hidden zipper
The hood can be detached with five buttons on the collar that attach the hood to the rest of the jacket No zipper
okay thank you for answering my questions
Of course Is there anything else I can do for you today?
that will be all
Ok, I'll end this chat now