Thank you for contacting Acme.  How may I help you today?
hey my friend's birthday is coming up and I want to buy her a few things. When is your spring collection available?
The spring collection started on April 3rd, so you're right on time
oh perfect! I hope shipping is quick as I left everything to the last minute
Yes, we do offer expedited shipping.  I hope you find everything you are looking for Is there anything else I can help with, or would you like to get back to your shopping?
I'm going to shop. thanks!
You're welcome.  Have a great day, and a great birthday, indirectly ;)