Hi, thanks for contacting AcmeBrands, how may I help you?
Yea, so I have this subscription right? But I don't have money to pay for the extension quite at this moment Can we just pause the account for awhile?
I'll see what I can do for you To get started, can I get your full name?
Crystal Minh
Ok, Crystal.  The first thing I need to do is verify your identity Can I get your account ID and an Order ID?
Account ID: 1GPEMYBO7M Order ID: 3804906281
OK, that looks wonderful.  Eveerything passed It sounds like you want an extension on your payment, is that right?
Yea, I mean that sounds about right
Now that depends on your member level, so my next question is what is your membership status?
I am just a guest
Unfortunately, we only give extensions to gold members If you want some sort of exception, you will need to discuss with a manager
OK, let me talk to the manager then
I will need your phone number, and the manager will call you later
Phone Number: (381) 376-2118
Ok, the manager will reach out to you after reviewing your account
Ok, yea, that would be great if we could just pause the service I'll still pay, just not quite right now
I understand things may be difficult right now Best of luck to you
Ok, thanks Bye
You're welcome, have a nice day