Hi! How may I help you?
Yes. I purchased a Michael Kors shirt from you, but it arrived with a stain. I'd like to return the item and get a refund, an exchange or a credit for future purchase. I intended to wear this shirt on an outing I hand planned, but I couldn't do so due to the damage. Sorry, misspelling (had planned).
I'm so sorry to hear that! Just let me gather some info and we can get this straightened out. What is your Order ID, username, and email? This chat will be automatically disconnected after a few minutes.
Order ID: 4837181728 Username: jw577523 Email Address: jw577523@email.com
Would you like to provide your credit card number to have it refunded there or would you prefer store credit? We could also do a paper check.
Credit card.
Ok, what's the number?
111111111111
Well, that wasn't what I meant to do. Haha Can I help you with anything else? This chat will be automatically disconnected after a few minutes.