Thank you for shopping with AcmeBrands! How may I assist you?
I want to check my order status, you're charging me for another fee.
Okay, let's find out what happened. May I have your full name to pull up your account?
Chloe Zhang, just tell me the status of my subscription.
I'm sorry, you don't want to know about the fee you asked about earlier?
No, I just want to my gold subscription is up to date.
Okay, let me find out. I'll just need your account ID and order ID to verify your identity fully.
EPWPSAEGIW, and order ID is 6091044746
You are overdue by one day and owe $55.
Let me pay it now, to keep my subscription activated.
No problem. Is it okay to use the credit card on file?
Okay, is that all?
Yes, you're good to go!
great, thanks!
Is there anything else you need?
No, that's all
Okay. Have a great day!