Hello, thank you for contacting AcmeCorp how may I help you?
Hi. I would like to get the status of my refund because I have one more item to add to it.
I would happy to help. May I have your full name or account ID please?
Chloe Zhang
Thanks Chloe and may I ask why you are returning?
It doesn't fit
Oh no,  may I please have your username, email address, and Order ID?
czhang98     czhang98@email.com    2867446459
What item would you like to add on to this return?
It's a Michael Kors jacket
How much was your original refund and how much is this item?
The original refund was $100 and this jacket is $84.
Great, so a total of 184 will be refunded is there anything else I may help you with today?
No, that's all. Thank you.
Thank you for contacting AcmeCorp, you have a great day.