hello?
Hello, how can I help you?
Hi, I wanted to check on the status of my order I lost my phone so I can't access my account at the moment. I'm trying to get a new phone but it's been a mess trying to get anything done with the coronavirus
Okay, are you interested in the shipping status or something else?
Just the status and whether it's been shipped out or not
I can help with that. Can you provide your full name, account ID, and Order ID for me please?
my name is Crystal Minh I don't know my account ID. my phone number is 652-785-6229 if that helps I'm a silver member
Okay, I will need your Account ID in order to verify your identity and check the status of the order.
I don't remember my ID
Unfortunately, there is nothing else I can do. Is there anything else you needed help with?
there's nothing else I can provide? I am not home and not sure if I will be there anytime soon. If I know that there's a package coming then I can ask my neighbor to look out for it
Nope, I have to have your Account ID for verification.
there's no other way>
As I said before, no. Have a great day.