Hi my name is Norman Bouchard
hi! hwo can i help you norman
I want to keep my subscription but I'm not sure if it's still active Is a balance due?
sure let me check
ok
can i have your account id and order id
Account ID: 8HZ8EUCSDJ Order ID: 4360725053
youre subscription isnt active
Ok
it looks like you had 14 dollars due yesterday
Can I pay the due amount? I would like to re-activate it
sure
ok
Youre all set your status is now active
Awesome! Thanks so much
do you need anything else
Nope!
You can use that link to check your status