Hello how can I help you today?
Hi there, I would like to know your refund policy. I am planning on making a purchase, but unsure on one of the items.
Okay, one moment.

Our refund policy is as such. Refunds are only available on items that haven't been shipped. They will be issued on any purchase as long as Order ID, username, and email are provided.
Okay, thank you. I will hold off on purchasing the item I am unsure of.
Okay, is there anything else I can do for you today?
That is everything, thank you.
Then have a great day!