Hello, how can I help you?
I want to return my michael kors shirt because it had a stain
May I have your name or your account ID?
Rodriguez Domingo
And can I get your username, e-mail address, and the order ID?
rdomingo381 rdomingo381@email.com Order ID: 8362781185
Thank you. What is your membership level?
gold
As a Gold member you have unlimited returns.
yay!
May I have your address so I can create a shipping label?
6829 Circle Drive  Newark, NY 72444
Would you like to return by mail, in store, or at a drop off location?
in store
Ok, you will receive an e-mail with your return label very soon.
great thanks
Is there anything else I can do for you today?
Nope that's all
Have a great day.