Hello, how can I help you today?
would like to buy but i can not do so because my credit card keeps getting rejected
I'm sorry to hear that, let me look into this issue for you.
ok
Could I get your name please?
Crystal Minh
Please try entering the card details one more time, Ms. Minh.
ok will do this now and will let you know
Okay.
still not working.. what else can we try?
Let's try logging out then back into your account.
ok will do this now it works
Great! Can I help out with anything else?
that is all
Have a nice day.