Thanks for choosing AcmeBrands! How can I help you?
Hey!   I think the payment on my order is not right, can you check in on it for me?
Sure! What is your full name?
Albert Sanders
Thanks, Albert. One moment, please.
Sure, thanks!
And what exactly is the issue?
I think the payment method is wront wrong
Okay. What is your order ID and account ID?
Account ID: DBK4ZS07RA Order ID: 4691573823
Thank you! What is the shipping status of your order?
Order Received
Okay, it's early enough for me to change it. What is the new payment method you would like to use?
Oh great, can we use the credit card I have on file?
Do you have the number for it?
Yes, its 2346 7485 3829 3498
Got it! You're all set. Can I help you with anything else today?
That's it, thanks so much for your speedy help!
You're welcome, have a good one!