Hi! How may I help?
Well I wanted to check how my orders coming along but I lost the phone I use to visit the site now my home pc won't let me 2 factor authenticate..
Do you want shipping status?
yes but i'd also like to be able to log in so need to reset something too
May I have your full name, and email to verify?
ok I'm David Williams davewills@email.com
A link will be sent to your email to reset your two-factor. Anything else today?
ohh ok I see it I'm back in, thats all I needed for now thanks
Have a good day!