Hi! How may I help you?
Hi, I am trying to make a purchase but my card keeps getting declined
Have you tried logging out of your account and back in?
I did yes, a couple of times but it still didnt work
Is the item out of stock? You can find this information on the bottom left of the product page.
It says there are 2 left in stock
OK. I can make the purchase for you - I just need your credit card details and the brand and item you want to purchase.
I want to buy the Tommy Hilfiger jeans $69 please
I need your credit card number and expiration date and I can purchase those for you!
Ok. thats great thank you.
Can I have that information?
I dont have it to hand, sorry
I'm so sorry you're having this issue but there doesn't seem to be anything I can do to help you :( Can I help you with anything else?
No thats fine thank you
Thank you for shopping with us!