Hello. How can I help you today?
Well, I'm having a very odd day today The weather here is so odd! Snow in April can you believe it? And then I got a strange email from you It says that I ordered two Michael Kors shirts But I remember only ordering one shirt Can you help me figure this out?
Hmm Ill be happy to take a look into this. May I have your name please?
Sanya Afzal
Can I also have your Account ID and Order ID?
yes, of course JXYPFWHDKO 9049951997
Im looking at your order now. I can see a purchase and charge for one shirt. It appears that the email was wrong.
Then why did my email say I had two? Can you please confirm that I will only receive and be charged for one shirt?
There was an error on the email I just confirmed it. I checked the order and see a purchase and charge for one shirt.
All right, good
If you check your bank account you will see a charge for one shirt.
That's what I wanted to hear
Great. Anything else I can help you with?
Yes, you're correct. I see that now
Awesome.
No. You've addressed my concerns
Sorry about the email Have a great day.