Hello, how can I help you today?
yes i would like to check the status of my account. It looks like a premium subsription was added to it and i did not want this
Happy to help, may I have your full name please?
Albert Sanders
thanks Albert.
wlcome
Let me check the system, just a second.
ok
To verify your identity, I also need your account id and order id please.
Account id is WE345GT67 i don't have an order i its showing that you guys took $40 for this. And since i never sign up for it i would lie a refund please
got it. just a second please. Can I have your username and email address?
username is ASanders1 and email is ASanders@gmail.com
Okay, how do you want the refund?
put t on the card i have on file with you guys
Is it a credit card?
yes , all the info should all ready be on my account
A refund has been made to your account.
okay thank you so much for your help
Great, is there anything else that I can help you with?
that will be all
Have a nice day!