Hello, how can I help you today?
I wanted to check the status of my refund and how I would receive it
I can look into that for you. I'll need a few pieces of information from you first. Can I please have your name, username, email address, and order ID.
Chloe Zhang cz664037 cz664037@email.com 5012183420
It looks like your refund is still in progress. It was initiated online. Does that sound correct to you?
yes, is it going to be put back on my debit card?
Yes, it will go back on the debit card you used to make the purchase.
Great thanks for the help, that covers what I was looking for
Perfect! Can I help you with anything else today?
Nope, thanks again
Have a great day!