Hello how may i help you
Hi, I accidentally ordered a second item that I didn't want on my order I chose the wrong size
You want me to take the second item off?
Yes please
Has it shipped yet?
I was browsing it and didn't mean to make the purchase Shipping Status: Out for Delivery
You want to return it?
One moment I guess that's the only option since it's out for delivery? My goal was to remove the second item from my order though
That is not possible since it is out for delivery, Can I get your name please.
Rodriguez Domingo
Now can I get your account id and order id to verify your identity
Account ID: 6LPX8SP3YG Order ID: 5278011093
What level member are you
Guest
Unfortunately being guest. You will have to call back to process a return of the item after it arrives.
Ok, I probably should have called you guys sooner about this issue
It is okay! Do you need anything else?
No, that all. Have a great day
Have a good day as well.