Hi! How can I help you today?
Hi, I want to find out if my refund has been processed.
Sure, one moment please. What is your full name or account ID?
Chloe Zhang Order ID: 7732173603
Now, what is your username, and email address?
Email Address: czhang41@email.com  Username: czhang41
Your refund is in progress and was initiated online.
when will I get it do you think?
Hm, There is no way to be sure but it should be completed very soon.
okay thanks that's all I needed, Bye
Great, have a good day!