Hello and thank you for reaching out to us! What can I help you with today?
Yes i would like to return and item because the one i received has a stain on it
Oh no! I'm very sorry to hear that. Let me look into this for you.
ok
Can you confirm your Full Name and Account Id for me?
Yes its Chloe Zhang and my Account Id is WE345ER3
Thank You! Alright the next step here is pull up your specific purchase. Can you confirm your username, email address, and order ID for me?
My Username is : czhang93. Email Address: czhang93@email.com and my order id is  0341554642
Can you confirm your membership level as well?
Yes its gold
Thanks! Good news is that we are going to be able to process your return. We will need you to print out a shipping label Can you confirm your address for the label?
Okay thank you Yes my Address: is  6430 1st Ave  Brighton, WA 50959
Great. And would you like to process this return by mail, in store, or at the drop off center?
in store please
Great. You're all set. Feel free to drop the item off in store at your earliest convenience. Is there anything else I can help you with today?
okay, thank you. That will be all
Great. Have a good day!