Hi! How can I help you?
I need to change my shipping details. The clothes are ugly and I need to return them. They are already delivered. My name is David Williams
Okay, I can process a return for you. Can I have your username, email address, and order ID, please?
dwilliams565 dwilliams565@email.com 2284702924
And what is your membership level?
Silver
What was the purchase date?
January 8 2020
Okay, and what is your address? I need it for the shipping label.
Of course! It is 8984 1st Avenue, Jacksonville, WA 2172
Thank you, David. Last question: do you want to send it by mail, drop it off in store, or at a drop off center?
Lets do the mail. I'm trying to social distance at this time.
Understood!

Okay, you're all set. The shipping label will be sent to your email. is there anything else I can help you with today?
Thank you so much! Have an awesome afternoon-- That was all I needed.
You're welcome! Have a great day.