Hello, how can I help you today?
yes i would like to see how i can get my shipping moved to next week?
Sure, let me get your full name or account ID so that I can pull up your information.
Alessandro Phoenix, Account ID: HUQVIUKNXA
Great, next I need the Order ID
Order ID: 5430466369
OK, I have you pulled up. Do you know what your current order status is?
Its saying out for Delivery
Alright, then that means that the carrier already has your shipment and will be delivering it in the next few days.
but i also got a email stating that it was in process Can you look it up and see which it is?
Sure, one moment
ok
To pull up the order status I need your username and email address tied to your account
Username: APhoenix Email,AlessandroPhoenix@gmail.com
Your order looks to be out for delivery and you should be getting it in the next few days. Everything looks good. Is there anything else I can help yo with?
okay well thank you for your help that will be all
have a great day.