Hi, i would like to know about the state of my refund
Hello, I would be happy to help you. You're just checking on the status of the refund, correct?
i want to check because i want to add boots to my order i want to update my refund to also include the boots
Do you mean you want to add boots to your order? May I have your full name or account number?
David Williams
Ok I have checked your account. May I have your email and order ID please to verify?
sure dwilliams295@email.com Order ID: 3763463021
And what is your username?
dwilliams295 is it valid?
I have validated your purchase I need the brand and item type that you would like to add to your refund for our records.
tommy hilfiger boots
Thank you, I have recorded the item.
hello, are you there?
One moment, your refund is being processed What is your total refund amount?
ok, it is $84, so the total refund should be $184
Your refund has been processed. Is there anything else today?
that's it thanks!
Have a good day