Hello, Thank you for contacting us today. How may I help you?
Hi. I need to return an item. The size just isn't right.
Not a problem, let's see what I can do to help you get the item returned. Could you provide me with your Full name so I can pull up your account please?
sure, it's Alessandro Phoenix this shirt is just a little too snug on the old beer belly if you know what i mean
Haha I completely understand. In order to validate the purchase I'll also need your Username, Email address and Order Id. Could you provide me with those please?
my username is aphoenix654 and my email is aphoenix654@email.com. The order id is 1528103922
Great, everything looks good. Could you tell me when the purchase date was as well as your membership level?
I purchased it on sept 24 and i have bronze i believe
Alright, do you happen to have the receipt available? Or the original packaging?
Yes, my wife keeps everything!
Great! Let's get that return setup then. I'll be sending you a shipping label so could you provide me with your full address please?
sure it is 9483 kennedy st newark, NY 52541
great, and lastly, how would you like to take care of the return. By mail, In store or at a drop off center?
by mail will do
Alright, the shipping label is on its way and the return is set up. Is there anything else I could help you with?
nope that is it, thanks
Thank you and have a great day!