Welcome to AcmeBrands. How may I help?
Hello, I want to return the Calvin Klein boots I bought because it is the wrong size
OK. Let me check. One moment. May I have your full name or account ID
Yes My name is Sanya Afzal
Thanks Sanya, I have pulled up your account. What is our username, email address, and order ID?
Okay My username is safzal88, email is safzal88@email.com, and order id is 2540190377
Thanks. I have validated your purchase. What is your member level?
It is Guest
Do you have the receipt?
I have the receipt from the box
Great. What is your full address?
It is 0957 1st Ave  Newark, MI 58376
Would you like to return by mail, in store, or drop off?
I will return it to the store if possible Can I do that
Yes.
I will do that then
OK. I have updated your account. Anything else?