Hello
good afternoon, how can I help you?
I wanted to check the status of my order because I only ordered one time but I got an email that saids I ordered two
sure, could you give me your full name or account ID
Name: David Williams Account ID: T6EZIRYV0J
in addition to this could you give me your order ID
Order ID: 8818564987
everything in order, let me check with the system.

ok, it was a company mistake sorry for the inconvenience
it's all right thank you for looking up the information
would you tell me the shipping status Mr. David?
sure it's In Transit
ok, when the order reaches the address reconnect with us to process the return.
sure I will
all set then  a pleasure to help you Mr. David