Hi, How can I help you today?
Hi! I would like to change the payment method for the account because it is not showing up right. Thanks!
Not a problem, give me one second please Can I please have your name or your account ID?
Sure.  My name is Joseph Banter.
Great, thank you!
Thanks!
Can I please have your Zip, phone number, and username so I can verify your identity?
Sure, my zip code is 75260, 814-123-4567, and username is forge31.
thank you so much
Thanks!
Ok, and what would you like the new address to be? Oh no no, my bad not the address, sorry The new payment method, please
It's ok.  I want to change my primary payment method to my Visa card.
Ok! I apologize for any confusion. Your account has been updated, is there anything else I can help you with today?
No prob.  the website would not let me select it when I was checking out. No that is it.   It worked!!  Thank you so much for your help!!
Thank you! Enjoy the rest of your day!