Hello, how can I help you?
i would like to check the order status because the cost of shipping was too high. cancel the order and would like a refund
Hello, have you already started the refund? Are you wanting to know the status of the refund?
no but i would like to start the process if possible
Can you provide me your full name or account ID please
Norman Bouchard. TIZHRLV5IC
Thanks. Can you also provide me your username, email address, and Order ID
nb246753. nb246753@email.com . 2517593520
Thank you. What type of refund would you like?
have the money refunded onto my card
What was the price of the order?
$84
I have processed the $84 refund to your card. Is there anything else I can help you wihth?
that is all
Have a great day!