Hello. How can i help you today?
Hello. I need to check my account for more info. I can't seem to remember my password though.
Oh no I'm sorry to hear that I'd be more than happy to help. Can I get your full name please?
yes, it's Crystal Minh.
Great. I appreciate it. Can I get your username as well please?
i don't know that either.
Okay can you provide your zip code and phone number instead?
my zip code is 72283 and my phone number is 394-960-1538
Awesome Your username is CMinh1
ok thank you
Although I cannot retreive your old password I can generate you a new one
ok that will work
Can you please provide me with your pin or the answer to your security question?
the security answer is singh
Great. Your new password is yo63p8ts4i
great, thanks
Is there anything else I can help you with today?
no that is it
have a great day!