Hello, how may I help you today?
Can you help me get into my account?
What problem are you having?
I cant get my user name to work
I see, so let's see if we can recover your username. So may I have your full name or account ID?
Norman Bouchard
Thank you and may I have 2 of the following:  zip code, phone number or email address?
77817 (011) 420-1567
Thank you.  One moment. So here is your new temporary username, you can change it as you wish after you log in. nbouchard1
thanks!
Is there anything else I can help you with today?
no that is all.
Thank you and you have a wonderful rest of your day!