Hello, how can i help you?
I need to get into my account but I lost my phone and cant get the authentication
I will be happy to help you with this issue. Can i get a name please?
Chloe Zhang
Thank you now can i get your email address so I can send you the code?
czhang66@email.com
This code will help you reset your 2 factor auth

I have sent it to you I willl also send a link on how to practice the best security measures to keep yourself safe!

Can I help you with anything else4?