Hi there! How can I help you today?
Hello, my item is the wrong color and I want to return it.
Sure, I can help with that. Can I get your full name?
Albert Sanders
May I also get your username, email address, and order ID?
Username: as932668
This will help me find your purchase.
Email Address: as932668@email.com Order ID: 5050884937
Thank you. What is your membership level?
Silver
Do you know what date you purchased the item you want to return?
2019-12-21
Perfect! Since that was within the past 6 months, we can process your return.
Great!
What is your full address?
9313 Brushwick Dr  Monterey, TX 42667
Would you like your return processed by mail, in store, or at a drop off center?
in store please
Okay, your order has been processed and the store is now waiting for you to take the item in. Is there anything else you need?
That's it. Thank you!
You're welcome! Have a nice day.