hi I can help you today what are you looking for?
i have signed up for premium subscription
great is there an issue?
yes, i have a question about the status because i want to make sure my subscription is active
ok so you would like the check the status of your subscription?
i want to know if my previous payment went through
can I have your full name or account id please
and when this will be reflected on my account ok, sure Name: Chloe Zhang
do you have your account id? and order id for your previous payment>
Account ID: RTHQKOJPX7 my order id ... ok, i found it Order ID: 5514823934
ok, let me check the status of your payment for you
yay, thanks
what is the shipping status information that you have?
hmm, it doesn't say?
ok I have verified that your payment went through and your subscription is active
oh great! that's all i need to know then
let me give you a link so that you can look for it yourself in the future

do you know your username?
no, i do not
your username is hchen1
ok, thanks that's weird, maybe my husband's name
ok is there anything else I can help you with today?
no, that is all
great have an awesome day