AcmeBrands, how may I help you?
Hi
Hello
I was hoping to change the shipping to next week delivery for my order
Sure. Let me help you with that.
I was hoping to avoid paying the shipping fee
Could I have your full name or account id?
Chloe Zhang Account ID: 7JLB8GLURX
Let's see what we can do.
Thank you
Could I have your order id?
Order ID: 7583597293
Thank you What is the shipping status of your order?
Now that i see it it says order received
Ok

Could you tell me your membership level?
Gold
Let's change your shipping date to next week.

Your order has been updated so that your shipment arrives next week. Can I help you with anything else?
Thank you That is all. Thank you
Have a good day.