Hi! How can I help you today?
I ordered a shirt and the description said it was apple green, but after receiving it, it looks more sage.I'd like to return it.
I'm so sorry that you're unhappy with the product. I would be happy to help. Can you please give me your full name or Account ID?
My name is Albert Sanders.
Thank you, Albert. Can I have your username, email address, and Order ID?
My username is albertsanders813, email is albertsanders813@email.com, and the order ID is 5110435718
What is your membership level, Albert?
silver
And was your purchase made within the last 6 months?
yes
Perfect. You qualify for a return. I will need your full address for the shipping label.
My address is 1285 Lexington Ave, San Lima, NY 60040
Thank you. Would you like to drop off the product in-store, at a UPS dropoff center, or send it by mail?
I can drop it off in store.
Great. The address for the store is 448 Fairview Drive, San Lima, NY 60040. You can print the label and drop it off there. Any questions?
No, that is all I have for today. Thanks.
You're welcome. I'm glad I could assist you. Have a great day!