Hi.  How can I help you?
I want to return an item as it is the wrong color
Ok, what item is it?
a tommy hilfiger shirt
Can you tell me your name, your username, your email address, and the order ID for this item?
Crystal Minh cm275867@email.com cm275867 5160926919
What is your membership level?
Guest i bought it 2020-02-29
Do you have a receipt?
I do yes
Ok, can you tell me your address so we can print a shipping label?
0213 Woodshore St  La Fayette, MI 91969
Would you like to return it by mail, in a store, or at a drop-off center?
mail is fine
Ok, your return is processing You can print the shipping label and send it by mail
thanks
Of course Is there anything else I can do for you today?
thats all
Ok, I'll end this chat now