Hello! Thank you for shopping with AcmeBrands. How may I assist you?
I wanted to check the status of my refund
I'll be glad to help you with that. May I get your full name, please?
Joyce Wu
Thank you, Joyce! Were you inquiring about anything specific regarding your refund? Or do you just need the status and payment method?
When will be receive it?
Thank you, Joyce. To validate your purchase, may I please get your Username, Email Address, and Order ID?
Email Address: joycew40@email.com  Username: joycew40 Order ID: 7100817849
Perfect, thank you! It looks like your refund is currently in progress, and it was initiated by phone.
Yes, so when will I get it?
Unfortunately I am unable to see when it will be completed, only that it's currently in progress.
Okay.
Is there anything more I may help you with today?
That is all
Thank you so much for contacting AcmeBrands customer service. Goodbye!