Hello. We appreciate you reaching out to us today. How can I help you?
Hi these shipping costs seem real high i need to check my order
Okay let's look into that for you. Can I please get your name or Account ID?
DOTVVB8DXL
Thank you. Can I please get your name as well? Were you interested in downgrading the shipping to next week to save on those shipping costs?
Rodriguez Domingo i want to know why they are so high now
Sure. Let me look into that for you. Can I please get your username, Email Address, and Order ID?
I already did that rd878475 sorry i got confused
Can I please have your username and the email address associated with the account as well
rd878475@email.com my username is right there
I need the Order ID as well. You provided me with the Account ID before. Do you have the Order ID?
2550227727 I also gave you my user name
Yes I see that. Okay, can you tell me the status of the delivery? Rodriguez, can you please provide me the status of the delivery?
its coming now
To save you on the shipping costs I could just cancel the order if you would like?
Will it arrive in time? and what discount am i getting
I'll give you a refund on the shipping just this once of $8.00. Is that sufficient?
Am i getting it still sent though?
Yes it will arrive in the same timeframe.
Is the price going to continue being this hight? high sorry
The shipping cost was determined by the weight of the object.
Ok well thank you for your help
Thank you have a great day.