Hello. How can i help you today?
I need to return an item that is the wrong size
Oh no I'm sorry to hear that I'd be more than happy to see if we can arrange that. Can I get your full name and account ID?
Name: Rodriguez Domingo No account ID
Okay thanks I'm going to pull up your order can you give me your username, email, and order ID?
Username: rodriguezd823 Order ID: 1428210875 Email Address: rodriguezd823@email.com
Great and what is your membership level?
silver
What was the purchase date?
2019-11-09
Okay You will be able to return the item as it is within our six month period
thanks
Can I get your full address including city state and zip code?
Address: 1936 Circle Drive  Raleigh, NY 61052
This will be for the return shipping label
okay
alright and do you wish to return this by mail, in store, or at the drop off center?
in store
Okay Please feel free to drop the item off when it is convenient for you is there anything else I can help you with today?
no
Okay well have a great day!