Hello. How can I help you?
hi there how are you? I am a bit confused on the price on one of your items
I am great! How are you? I will be happy to assist you. Which item?
pretty good thanks for asking! the brown leather Calvin Klein boots
Ok, I will be more than happy to look into that. What is your name?
Joseph Banter, and thank you! did you need my username too?
Thanks Joseph.
you're welcome
Have you already ordered the bootsZ?
no not yet I put them in my cart yesterday. the price yesterday was only $49 I wanted to see if I could get the price that they were when I put them in my cart?
I will certainly look into that.
thank you!!
May I please have your account ID?
sure AK5PYHWAHU
Thank you, I apologize that you saw a lower price yesterday. Unfortunately, the pricing is out of our control. Is there anything else I can help you with?
could you please at least give me a discount based on my Gold level Member status?
Since you are a loyal member, I will be happy to give you a promo code for a discount. Your code is NEOCZ. Is there anything else I can help with?
Great! Thank you! No, I think that will be all for today.
Great. Thanks for being a customer and have a wonderful evening.