I forgot password. I also don't know my usernam. e*
Okay, I can help you with that. I will need a few pieces of info to verify your identity. What is your full name, email address, and phone number?
Alessandro Phoenix (683) 867-9621 zip code is 31235
Okay, your username is aphoenix1 I cannot retrieve your old password, but I can generate a new one. I just need your PIN or the answer to your security question.
Alexander security answer
1m2b8szd784 is your new password.
thanks
Is there anything else I can help you with today?
no
You're welcome! Okay, have a great day.