Hello, how can I help you?
Hi there, I'm having a bit of an irritating issue today. I have a promo code, but when I enter it into the site, it's showing up as invalid
I'm very sorry to hear that. Can I please have your name?
Norman Bouchard
Thanks Mr. Bouchard, and how long ago did you receive this promo code?
I believe I got it 5 days ago
Okay, I'm going to check out system for you. What is your membership level, Mr. Bouchard?
Thank you so much for your assistance. I am a Silver level member
Okay, I will generate a new code for you.
That sounds perfect!
Here is your new code SW93W. Can I help with anything else?