hello how can i help you
Hi.  My name is Joseph Banter.  I need to check my order status, but I lost the phone I use for two-factor authentication. Can you help me?
sure

what is your email?
My email address is josephb7@email.com.
You shoul dhave gotten a code there to reset For best security practices, please follow these guidelines

Are you able to get in?
Yes.  I received the email and code.  Thank you.
can i help with antyhign else?