Hi.  How can I help you?
i am not sure my refund has been processed so i want to check on that.
Ok Can you tell me your name, your username, your email address, and the order ID?
David Williams  davidwilliams432  davidwilliams432@email.com  1281821907
Your refund is currently in progress and was started online
what payment method is being used for the refund?
online payment
i have multiple payment types that i used online.  my refund is going to which one?
Would you like to change the payment method?
i'd like to know which payment method i used the refund will be going to.
It says "online"
ok.  i'll keep an eye on both types i use online then and see where it shows up.
Is there anything else I can do for you today?
that is it.
Ok, I'll end this chat now