Hi! How may I help you today?
My wife let me know that it looked like our account never got our promo credit of 40$ on our subscription She apparently had bought some promo package that was supposed to give it
Oh no! Let me look at that for you. What is your name?
Alessandro Phoenix
I do see where you were suppose to get the credit.  I do apologize that it did not happen.  I have generated you a promo code for $40 OJP7D
Thank you, that was super quick
Is there anything else I can help with today?
I really appreciate the help, that was everything
You're Welcome! Have a great day