Hello, how can I help you?
Hello, I want to check out the status of my subscription I did not want to subscribe and it may have been accidentally added to my account
I can certainly take a look for you. What is your full name?
My name is Albert Sanders
Next, I need your account ID and the order number in question
Well, I don't know my account number I just don't want an additional subscription billed to me
To pull up your account and look, I need the account ID. Unfortunately I can not do much without verifying your account.
I see There is no other way to check if a premium subscription was added to my account then?
Not without pulling up and verifying your account I would be happy to forward this request on to a manager if it would help