Hello, how may I help you today?
I got charged for a guess shirt but I never bought it.
You are wanting to dispute this purchase since it was never made?
Yes, please
I will need your full name or account ID.
Joyce Wu
Now I will need your username, email, and order ID.
my username is joycew53 My email is  joycew53@email.com The order id is 2611979303
Will you please tell me your membership level.
gold
Thank you. Our system says that this was not a company error, however since we value our repeat customers so much, I can go ahead and give you the credit.
Well, I never ordered the shirt so there must have been an error somewhere. Thanks though
Will that be all for today?
Yes, that's all I needed.
Have a great day!