Hello, how may I help you today?
Hi, I'm having some trouble getting into my account. I seem to have forgotten my username.
No problem. I can help you with that right away.
Great
Can you please tell me your full name, zip code, and phone number?
Sure my name is Alessandro Phoenix Zip code is 50651 and phone number is (109) 883-8846
Thank you. Please give me a moment to recover your username. Your username is aphoenix1 Is there anything else I can help you with today?
Okay, I think that was it. Let me try to get in. Give me a minute here.
Sure, no problem.
Yes, that was it! Thank you so much
You are welcome. Thank you. Have a great day!