Hello. How may I assist you today? Can I have your full name please?
Hi.  My name is Chloe Zhang.  I have a question about shipping.
Thank Chloe. What's your question?
I am interested in purchasing this Calvin Klein jacket for $79, but I need to know the cost of overnight shipping.
Overnight shipping is weight based. If it's under 5 lbs, it will be 39.99. It's 54.99 for orders up to 10 lbs. Then it's 69.99 for anything above. Unless you live in Hawaii or Alaska, in which case, it's $10 more per category. We don't ship outside o of the U.S. either. Does that answer your question?
Ok.  Thanks for answering my question.
Great. Can I help with anything else?
That is it for today.
Thanks. Have a good day!