Welcome to AcmeBrands. How may I help?
I just want to check on my order because my statement show that I paid with credit card but I didn't think that was the method I had chosen. I just want to make sure the order is good.
OK. Let me check. You think the payment method is wrong? May I have your full name or account ID
David Williams VMUEOE6QJB
Thanks David. I have pulled up your account. I now need your order ID
4377105623
Thanks. I have verified your ID What is the shipping status?
It just says  Order Received
What payment method would you like to use?
The credit card is fine if it went through, I just wasn't sure I actually entered the right information because I thought I chose something else.
Yes. The credit card is fine. Apologies for the erroneous message. Anything else?
No, that's it. So the order is good?
Yes. It is good.