Hi! How may I help you today
I ordered a pair of boots and decided I didn't like them.  I want to see if you can stop the order before it ships and issue a refund.
Sure! I can assist with that.  Can I have your name?
Rodriguez Domingo
thank you and your order id and account id please
Order ID: 9534649420 Account ID: 5BWSMRUSZY
Thank you and what is the reason for the refund
I didn't like them
What is the shipping status
I literally just bought them.  I was hoping you could stop them before they ship
ok, does your shipping status say order received or in transit
I am not seeing a shipping status on my order statement
Ok, what is your membership level
Silver
How much was the item
$64
Ok, I have stopped the order and issued a refund Is there anything else I can assist with
No that is all.  Thank you!
You're Welcome! Have a great day