Hello, this is Amy from ACME. How may I assist you today?
Yes i would like to check the status of my shipping. I still haven't received my order
Okay, that's no problem. May I have your full name and Account ID?
Crystal Minh and account is FXC0RJPJEW
Now I need your username, email, and Order ID.
username is cminh200, email is  cminh200@email.com and order id is 9756380298
How long have you been waiting for your package?
5 days
It's possible that the package will be delivered in the next few business days. Please give it a few more days.
okay, i can do that. If not i'll just contact you guys again thank you for your help
No problem. Is there anything else I can help you with?
that's it
Thank you for being an ACME customer. Have a splendid day!