Hi.  How can I help you?
I want to return an item I purchased it's the wrong size.
Ok, can you tell me your name, your username, your email address, the the order ID from this item?
Joyce Wu Username: jwu11238 Email Address: jwu11238@email.com Order ID: 2746782585
What is your membership level?
Guest
What is the purchase date from the item?
Purchase Date: 2019-10-06
Since it was purchased more than 30 days ago, it can't be returned
Well that's a bummer, but I understand.  I'm sure I can find someone to give it to. Thanks for your time
Is there anything else I can do for you today?
That's all I need.  Have a good day.
Ok, you too