Hello! Thank you for contacting us today. How can I help you?
Hello, I recieved an email saying that the shipping cost would be seperate is that true? I already ordered
Sure I can look into that for you. Can I have your name please?
Norman Bouchard
Thank you, Norman. Can I also get your username, email address, and the Order ID?
normanbouchard885, normanbouchard885@email.com, 1785059944
Oh I'm sorry I'll also need your Account ID please.
J7G07IGPYJ
Okay perfect. Let me look into that for you really quickly here.
Thanks
Okay it does look like there was an error. I apologize for that. To resolve that I can change the price for you if that is sufficient?
That is fine
Perfect. Okay I have updated that so the price should reflect what you ordered now. Can I help you with anything else?
Thanks
Thank you and have a great day!