Hello, how can I help you today?
I wanted to know what was happening with my refund.
Okay, let me check on that. Could I get your name or account ID?
Chloe Zhang
So you've already initiated a refund and want to check on its status right?
Yes. I'm wanting to order something else and want to make sure my refund is on there.
I'll just need your username, email address and order ID please.
chloezhang415 Chloezhang415@email.com Order ID: 3771997660
Thank you.
My refund should be $100. I want to make sure I have that before ordering this jacket for $59.
I'm glad to tell you that your refund is complete and will be payed online.
Oh, great, thank you so much for all your help.
That was the method that you used to initiate the refund, are you okay with that method?
Yes!
Great, can I help with anything else?
That was it. Thanks so much.
Have a wonderful day!