Hello, how can I help you today?
Hello. I need to check on the status of my order please
Not a problem, can I have your first and last name please?
Crystal Minh
Alright and we're just checking on an orders status.
Yes I think I selected the wrong payment type
Ah I see, I'll need the Account ID and order ID please
I don't have either of those items handy
No problem, Lets recover your account first.
oh and can you check on the stats of my account too because my subscription was removed from my account but I definitely want it
Sure, I should be able to take care of that as well. I'll need your Email address and phone number to recover the account.
crazycatlady@gmail.com phone number is 234-233-5666
Alright your username is cminh1
thanks. That sounds familiar now you say it
Alright now for the order Do you happen to know where the item is shippign wise? I believe it should be displayed on your dashboard on the lower right side?
7212 2nd avenue in washington state.. La Fayette
So the item is still in transit? We can go ahead and get that changed then. What payment method would you like to use instead?
great my credit card that is on file please
Alright and the last thing you wanted to look at was for a subscription?
yes
Alright do you have your account ID number available?
no i don't sorry
No problem. And actually your subscription is still active so there's nothing to worry about
oh great well I was confused by the email then. I think that's all my concerns for today
This was likely a scam email. Be sure to check the sender because it could be from someone claiming to be AcmeCorp and not actually us
ohhhhhhh never thought about that! thanks
No problem, is there anything else I can help you with today?
no that's all thanks
Have a great day!