Hello
How can I help you?
my name is Joyce Wu I want to check the cost of my order the shipping is too expensive I think its a mistake
Can I have your username, email address, and order id
yea sure user> joycew81 joycew81@email.com Order ID: 2750180912
Thank you

Can you tell me the shipping status you see on your account?
its in transit
Okay I can cancle your order, and you can get the money back
Thanks a lot youve been really helpful
Have a good day