hello?
Hello, can I help you?
I think I may have been charged for my subscription twice.
Sure, let's take a look. What is your full name?
Alessandro Phoenix
Next, I need your account ID and the order number please.
Order ID: 4127565052 Account ID: HXFSOAYENL
and what membership level are you?
Guest
Alright. I looked over your account and there does appear to have been an error. What was the price you paid for the subscription?
$40 is what I was expecting but it charged me that twice.
Alright, I have refunded the double charge to the credit card you have on file. Sorry for the double charge. Is there anything else I can do for you?
Thank you I appreciate it. That's all I needed.
No problem. You have a great day.