Hello, how can I help you?
Hey there. Well, I signed up for one of the premium subscriptions but I'm not too sure. What is the status of my current subscription? Are you there?
Can I please have your full name and account number?
yup, it's Sanya Afzal and it's NGPQB70YIR
Okay, Ms. Afzal, You're subscription is active and $49 is due today.
Ok, so when was my last payment that went through? Ok well nevermind then, I'll just pay the fee.
Okay, would you like a link to your account?
Sure that will be okay. thanks, have a good day
Here's a link so you can login and manage your account. Do you know your username? Is there anything else I can assist you with?