Welcome to AcmeBrands. How may I help?
Hi i'm having a problem entering my promo code it keeps saying it's invalid
OK. I can help. May I have your full name or account ID
sanya afzal
OK. I ahve pulled up your account. Promotions usually last 7 days. Is the code older than that?
yes it's 8 days old which explains this problem
Let me check our system.

OK. It is fine on your end. Let me correct this for you on our end.
ok thank you
Please use this replacement promo code instead. 7FJ1O
thank you very muich
Anything else I can help with?