Thank you for contacting AcmeBrands! How can I help you today?
I've been trying to order these jeans, but they are out of stock.  Any idea when I can get them?
I'm sorry to hear that an item was out of stock. First could I have your name or account ID?
Joseph Banter
Thank you, Joseph. Which jeans are out of stock?
the tommy hilfiger ones
I'll send a report to our purchasing department to let them know that this item continues to be out stock so that they can make better purchasing decisions.
thanks
You're welcome. The item may not become available until the beginning of the next month when new stocks are available.
ok any way i can pre order it?
Yes, I can back order the item for you and then it would ship out to you as soon as it's available.
oh perfect! thanks
Should I use your credit card that is on file with us?
yep, that works
You're order's been placed. Is there anything else I can help you with today?
no that covers it, thanks again
You're welcome. Enjoy your day!