Hi, how may I help you?
Hello. I was going to place an order but I noticed the item I want is more expensive today then it was yesterday.
Okay, I can look into that for you. May I have your name please?
sure, it's Norman Bouchard
May I have your Account ID and Order ID?
yes, my account id is PCW70FVGLT and my  order id is 0247721534
So, unfortunately, our prices will change once in a while, even from day to day.  This is due to the algorithms that our system uses to determine price.
well do you have a promo code or something to lower the price?
Yes, I can absolutely get you a promo code.

WB6Y4
awesome, thanks
You're welcome!  Anything else today?
No, that's it thanks
Have a great day!