hi, how can I help you?
My package still hasn't shown up. It's been nine days! It was supposed to be a gift for my nephew's birthday.
I am very sorry to hear that! let me see what I can find out. What is your name please?
Alessandro Phoenix
let me check if I can find that order. What is your username, email & Order ID please?
My username is aphoenix445 My email is aphoenix445@email.com Order ID: 7685970825
well there it is. I agree that 9 days is too long & you should have it by now. how about I ship you a new order, will that help?
You can do that? That would be awesome
what is your address please?
2255 2nd Ave
it is the least we can do. Birthdays are special!
San Mateo, CA 20634
we want you to retain favorite uncle status!
Hahaha Me too!
and what are you giving the lucky boy?
It's a Calvin Klein shirt he's been wanting for a long time
Nice!

alright. Please let us know if that does not arrive very very soon. is there anything else?
Nah, that's all. I appreciate the help. My nephew will be happy!
Have a great day!