Hello, thank you for contacting AcmeCorp, how may I help you today?
The delivery time on my order seems to be wrong and needs to be changed, could you check the status of that?
I would happy to. Do you need to change the time?
yes
May I have your full name and account id please?
ASF2Y7F8DY Rodriguez Domingo
Thank you Rodriguez, may I have your order id please?
1863591253
Thank you. Let me check our system.

I do apologize, I do see an issue, when do you need to change the time?
Well I had it set to ship at a certain speed and that doesnt seem to be the case now
I do apologize do you need it changed to morning or evening time?
evening would be fine
Again, I do apologize, I have updated the time. Is there anything else I may do for you today?
that was everything thanks
Your welcome. Thank you for contacting AcmeCorp, please be safe and stay well.