Hello, how may I help you today?
I think you are overpricing an item and I'd like to complain.
I am so sorry to hear that. I will do my best to resolve your issue. Can you please tell me more about the item?
I have seen this jacket at half the price elsewhere
Was it at one of our competitors?
yes, I'd like to see if you will match the price so I am not getting ripped off.
Can you please tell me your full name or account ID?
Account ID: V2H4X5FSLF
Can I also have your full name and order ID please?
Chloe Zhang 4745670346
Thank you. Please give me a moment to look into the price discrepancy.
Thanks
It seems that our competitor was running a limited time sale event. I apologize but we do not price match limited time sale prices.
I would like to have some kind of discount so I am not overspending.
As a one time courtesy. I can offer you a 10% promo code.
Thank you.
You are welcome. Your 10% promo code is LFZSH. Is there anything else I can help you with today?
No that will be all. Thank you.
Thank you. Have a great day!