HEllo! How can i help you today
I was checking on my order status because the cost of shipping was too high. Could I get that shipping waived with a refund?
let me check What is your full name?
Chloe Zhang
Whats your order id, user name and email address
Order ID: 0865338172 Username: chloezhang225 Email Address: chloezhang225@email.com
What's your delivery status? shipping*
It is delivered. But the shipping cost was too high. I am a valued member and would like a refund.
I can give you part of your shipping back
OK. That is fine. Thank you.
Does that work for you? do you need anything else?