Good afternoon, how can I help you today?
Hi! I'm trying to figure out if there is a way to order a particular item that seems to be out of stock at the moment
I'd be happy to look in to that for you. Can I get your full name or Account ID?
sure, my name is David Williams
Thanks David. I'll just pull your account up.

What item were you trying to get David?
It's the white guess shirt listed for $84
David, I am going to write up a report and send it to the Purchasing department so they can get a better handle on how much is needed!
thank you so much
In the meantime, would you like me to order the item so it is shipped to you as soon as it is in stock?
that would be great, yes!
I'll do that for you right now. One moment please.
okay thanks :)
Should I put this on the card you have on file?
yes, that'll be fine thank you
I have back ordered the shirt for you David. Hopefully it arrives soon. Is there anything else you need today?
no, that was all! Thank you again
Thanks David, have a great weekend.