Hi! How may I help you?
Hello, I would like to return a jacket I bought since it has a stain
Let's help with that! First I need quite a bit of info, may I have your full name, username, order id, email AND membership status?
Joseph Banter  josephb3 Order ID is 3975284575 josephb3@email.com I am Bronze level
Thanks so much! One second.

When did you purchase the item?
On November 25 last year
Do you have the original packaging or receipt?
Yes it is in original packaging I don't have the receipt but it should be in your system
Alright, please give me your address to make the shipping label. Would you like to drop it off by mail?
0160 2nd Ave  Monterey, TX 47283 Yes I can drop it off by mail
The shipping label will be sent to you, anything else today?
No that's it
Have a great day!