How can I help you?
Hi I would like to return the Michael Kors jacket because it had a stain
Sorry to hear that. Can I have your name?
Name: Norman Bouchard
Can I have your username, email address and order ID?
Username: normanb5 Email Address: normanb5@email.com Order ID: 8469790065
Mr. Bouchard, what is your membership level?
Gold
Great, gold offers unlimited returns. Can I have your address so I can get a return label to you?
3684 Lincoln Ave  San Mateo, WA 26065
And how would you like to return?
redit Card credit card
By mail?
yes
You are all set. Print the label and return by mail. Is there anything else?