AcmeBrands, how may I help you?
i would like to have access to my account to check information on order but can not do so since i forgot my username
Let me help you with that.
ok
Could I have your full name or account id?
Chloe Zhang
And to verify your identity could I have your zip code and phone number?
69613. 101 042 9455
Thank you Your user name is czhang1
thank you. will login in now.
You should be able to access your account now. Can I help you with anything else?
that is all
Have a good day.