Hello! Thanks for contacting AcmeBrands. How can I help you today?
Hello. I am searing for a man's shirt and when I use the search bar, it doesn't work and I get 0 results. Can you help?
Yes. I'm sorry that the site isn't working correctly for you. Could I have your name?
My name is Rodriguez Domingo. I am getting very frustrated with this search.
I understand, Mr. Domingo. Let's try a few things and see if we can get it resolved. Have you tried logging out of the site and then logging back in to search again?
Yes, I have tried that and it doesn't work.
Okay. What item are you trying to search for?
A man's shirt by the brand Michael_Kors
Try to search for a different product. Try "Prada Handbag" instead and let me know the results.
I tried that and didn't get any results. I want a man's shirt, not a handbag.
I understand that you want a man's shirt but trying for another product allows me to narrow down the possible issues with the site. It appears that it's with the search itself and not the product listing now.
Yes, I agree. I didn't get any results with the handbag, either
Give me a moment and I'll sent our Website Team a report to inform them of the issue.

Did you try to clear your browser cookies as well?
I just cleared my browser, and now I am getting results. Thank you so much for your help.
That's great! Is there anything else that I can help you with today?
No, that is all. Thank you.
You're welcome. I hope you enjoy the rest of your day, Mr. Domingo.