Hello, what can I do for you?
i ordered an item but there seems to be a wrong payment method. Can you help me?
Okay, I can help you. Can I have your name and customer ID.
my name is David Williams and I don't have my customer ID but I have my order number. Will that work?
Yes, can I have the order number.
The order number is 4160765001. Thanks! Do you need any other info?
Has the item already shipped?
Oh, yes it has. I double checked. It seems that all is okay. I just need to change the phone number on my account. It is off by one digit.
Okay what is you phone number
The number now listed is 979-114-7747. I need it to be 979-114-7757 Thank you so much! Also, I love the coat!
Your phone number has been changed. Is there anything else I can help you with?>
No and thank you!
Have a good day.