Hello, how may I help you today?
Yes, I'd like to check on my payment method for my account
Sure, no problem. Can I please have your full name and account ID?
Alessandro Phoenix
What question do you have about your payment method?
It's not showing the right payment method.
I can look into that for you
Okay
Can you tell me your account ID and order ID?
I don't know my account ID My order ID is 5634514615
Is this regarding the payment method for your existing order? Or do you want to just change the payment method on your account?
Just on the account
Ok, no problem. what is your current payment method?
I think it's debit
Before I can change your payment method, I need to verify your identity. Can you please tell me your zip code and telephone number?
56502  (285) 230-7309
Thank you.
you're welcome
What is your new payment method?
what are my choices?
credit card, debit card, and paypal
I think I'll do paypal
I've successfully updated your payment method to paypal. Is there anything else I can help you with today?
okay thank you nothing else
Thank you. Have a great day!