Hello, how can I help you today?
Hi! I'm browsing on the website but it loading very slowly - to the point where I really can't even shop
No worries let me see what I can do to help. Have you tired any other websites to see if it's just us or on your end?
It just seems to be your site.
Okay then, have you tried closing all your other tabs and programs and trying again?

A lot of different things can cause slowdowns
I closed out the other things I had running and it still seems slow - is there anything else I can try?
Can you try logging out and logging back in again?
I will do that... I think that worked - it's loading much faster now.
That's great to hear. Is there anything else I can help you with today
Nope - that's it!
Well then have a nice day!