Hello, how can i help you?
Can I delay my subscription payment?
You want an extension?
Yes. I won't be getting a paycheck this month.
I will be happy to help you out with this. Can I please get a name.
Joyce Wu
I have found your account Joyce wu. I will now need your account id and order id to verify your identity
Account ID: XRU6MBJHP6. Order ID: 2621786777
Thanks now can I get your memebership level?
silver
When is your payment due?
I think it draft from my card on the 3rd
I am afraid I will unable to provide you an extension then. With silver members we can only do one day late before extensions.
I would like to speak to a manager about my issue please.
Of course.  Can I get your phone number so I can set up a call from management?
(186) 372-1256
Okay, they will be calling you shortly, do you need anymore help?
No I will wait for the call
Have a great day.