Hello, how can I help you?
Hi I'd like to return Tommy Hilfiger boots below because it is the wrong color
Sure, I can help with that. Can I get your full name or account ID?
Name: Joseph Banter
Thank you. Can I also get your username, email address, and order ID please?
Username: josephbanter371 Email Address: josephbanter371@email.com Order ID: 1691913253
What is your membership level?
Silver
When did you purchase the item?
2020-01-12
Thanks, you are eligible for a return. I am going to provide you with a shipping label to mail it back to us. Can I get your full address for the shipping label?
5395 Kennedy St  San Lima, MI 75584
How would you like to return the item? By mail, in store, or a drop off center?
mail
Thank you. I have successfully initiated the return. Is there anything else I can help you with?
No but thanks
Have a great day