Hi, how can I help you
hi, I'm thinking of buying something but I'm curious about your refund policy
Okay what would you like to know about it?
what is your refund policy?
Refunds are only available for items that have yet to be shipped. They will be issued for any valid purchase with confirmed order ID, customer username, and customer email address. Please make sure that you have this information if requesting a refun Does that answer your question? Hi, are you still there?
hi sorry about that okay, that makes sense, thanks
Did you need anything else?
nope
Okay, have a nice day