Hello, how can I help you today?
hi...I'd like to check the status of my order 9269399258 because I  need to change the delivery time
Okay, let me pull up your account first. Can I have your full name or account id?
Sanya Afzal, 1SUF2KWYQV thank you Is it possible for you to change the delivery time of my order?
Your identity has been verified. Is there anything wrong with your delivery date?
Yes....the boots are out for delivery but I won't be home so I'd like to reschedule for tomorrow at the same time
Sorry that it is too late to change because it is out for delivery.  it it ous Apology that nothing we can do about it.
If you could reschedule for tomorrow at the same time, I would appreciate it. I will be home then.
I'm really sorry that we can't change the time now because it is already out for delivery.