Hello. Thanks for contacting AcmeBrands! How can I assist you?
hi, i never recieved my package can you check on my shipping status
Yes, I can. Could you provide me with your name and account ID?
Chloe Zhang 5JVVFMZLEH
Thank you, Chloe. Which order ID is delayed?
6623083483
Give me one moment while I find the order for you.
ok thank you
Could I also have your username and email address used to place the order?
chloezhang391 chloezhang391@email.com
Thank you.
no problem
I apologize but the order has not yet shipped, but it is being prepared for shipping. We're working diligently to get all orders out in a timely fashioin.
ok i have been waiting for 5 days already can you express ship it
Yes, I can change the shipping to express so that once it does ship it will be quicker to arrive to you.
ok great
I've upgrading your shipping on that order. Once again, I apologize for the delay. Is there anything else I can help you with?
nope thats it, thank you
You're welcome. Enjoy the rest of your day.