Hello. How can I help you today?
There seems to have been an extra fee added to my order I am trying to find out why
Ill take a look for us. May I have your name please?
Joseph Banter
Can you tell what the fee is from?
its showing as a misc fee thats why I am unsure
Can I also have your account ID and Order ID?
3238630437 7AZNLOY2HA
I see it now. It appears to be an error on our end. Im going to go ahead and remove that for you. Can you confirm how much?\
I appreciate that, good thing I let you guys know 10$
Ok Im sorry about that. I have removed that fee and refunded it back to you.
thank you for the help
No problem. Have a nice day.