Hello, thank you for contacting AcmeCorp, how may I help you today?
Hello, I would like to dispute a bill because I was charged twice for the premium subscription
I do apologize, I will look into this for you. May I have your full name or account id?
Crystal Minh
Thank you Crystal, may I have your account id and order id please?
MFFIWDRZ1P, 4629793730
Thank you and may I have your membership level please?
guest
Thank you, let me check our system.

How much were you overcharged for?
49.99
You were charged twice correct?
yes
I have issued a refund for the overcharge, I do apologize for this. Is there anything else I may help you with today?
Thank you, that is all
Thank you for contacting AcmeCorp, please be safe and stay well.