Hello, how can I help you today?
hi I received a promo code just 2 days ago but when I am trying to use it it says invalid
Okay, let me see what I can do to help you with that! Can I have your full name?
Chloe Zhang
And you said you got the code 2 days ago?
yes thats correct
Let me check the system to see what the issue is.
Thanks
Okay, yup it looks like there was some kind of error with that code, let me make you a new one.

Your new code is: HTLF1
Thank you
That one should work. Is there anything else I can do for you today?
That is all.. Thanks for the help
Then have a nice day!