Welcome to AcmeBrands. How may I help?
HI.. I enrolled in the membership program but I am not sure when the payment is due. Can you help me check it?
Sure. One moment. You are talking about your subscription?
yes
OK. What is your full name or account ID?
Joyce Wu
Thanks, I have pulled up your account. What is your account ID nd order ID and
Account ID: CRRQ6JAV05 Order ID: 1912844098
Thanks, I have verified your ID.

Your subscriptio is active and no payment is due at this time. Anything else I can help with?
Ok. can you check when is it due?
Sure. It is due in three days. $49

Use the link provided in the future, to check whenever you need to.
That is great. Thank you
You're welcome. Anything else?