Hello, Thank you for reaching out to us today. How may I help you?
Hi I would like to dispute your bill because you got charged twice for your subscription
Oh I'm so sorry to hear that. Let's look into it and see if there is anything we can do.
Thank you
Could you provide me with your Full name and account ID please?
Rodriguez Domingo 7XJSCIGP8R
Thank you Rodriguez. I was able to pull up your account. Could you also provide me with the Order ID so I can verify your identity?
Order ID: 1171512550
Great. Everything looks good and I was able to pull up your order. Could you tell me your membership level please?
guest
Alright, one moment while I check with our system
ok
Unfortunately, this charge was not in error. You noted it was a double charge so it is likely that the previous bill was charged later than normal. I'm sorry for any inconvenience this may have caused.
can you verify that for me?
I would suggest contacting your bank just to double check but this is all I can do on my end.
i would like to speak with a manager
Sure thing I'll go ahead and transfer you to a manager momentarily.
thank you
Was there anything else I could help with at the moment?
nope
Thank you for shoppign with is and again I'm sorry for the inconvenience. One moment while I transfer you.