Hello, how may I help you today?
I would like to cancel the second item I ordered. I didn't mean to order the second item.
You are wanting to manage your order so you can cancel an additional item?
Yes. I accidentally ordered two items that are the exact same. I just wanted to order one of those.
Okay, may I please have your account ID and full name?
Account ID: 935IU4SKTF Sanya Afzal
Now I will need your order ID.
2230568276
Do you know the status of your shipment?
Is says Order Received
How much was the item? Are you still there? This chat will terminate in 3 minutes.
$94
The amount has been returned to your account and the additional item has been canceled.
Great. Thanks!
Will that be all for today?
Yes
You are very welcome. Have a great day!