Hi, I just got a notice that my item was out for delivery, but it said it was a shirt ad not the Calvin Klein jacket I ordered.
I can look into that for you. Can you give me your full name, account ID, and order ID?
Alessandro Phoenix Account ID: GFLQRYJPUB Order ID: 6767133822
Thank you, Alessandro.

What is the shipping status of the order?
Out for Delivery
Oh I'm sorry. You already said that.
I just want to make sure the right thing is being delivered.
It looks like there was a mistake with your order and the wrong item is int he package. Since it's out for delivery, we can't do anything until it arrives. Once it arrives, you can contact us again and we can generate a return for you. I'm very sorry for the inconvenience.
Okay, that's what I was afraid of.
Let us know when it gets there and we will be happy to get it resolved. Is there anything else I can help you with?
No, that was all. Thank you!
You're welcome! have a great day.