Hello, how can I help you today?
hi, i am trying to use a promo code but it says it is invalid
Okay, let me look into that for you. Can I have your full name?
Norman Bouchard
And when was the code issued to you?
spring2020
No what date was the code issued?
9 days ago
Okay, our codes typically only last 7 days, but I'll look into this for you.

Can I ask your membership level sir?
guest
Well if your promo is out of date and you're only a guest, there's nothing I can do for you. I'm sorry.
isit out of date?
Well if it was issued 9 days ago it would be.
oh ok thank you
Is there anything else I can do for you?
nope thats it
Then have a nice day!