Thank you for being an AcmeBrands customer! How may I help you?
Hi, I'm having trouble with your site
What is happening?
it's so slow I can't really use it to do anything
There are a few things we can try. First, are you able to pull up other websites at a normal speed?
yes, all other websites are working normally
Okay. Can you try logging out and logging back in again?
it's just yours that is REALLY slow ok, i tried that and it did not fix the problem
I understand. Can you close all of the other tabs and programs you have running at the same time? Sometimes everything running in the background can slow things way down.
I followed your instructions and closed all other programs, but the issue is still not resolved
Okay. The other options we have now are to submit a report to the website team to fix it, or I can make a purchase for you. Which would you prefer?
submit a report, please thank you
Done! Is there anything else I can help you with?
nothing else, today. thanks for your help
You're welcome! Have a nice day.