Hi! how can i help you today
Hello. I want a refund
Sure what for?
Just made the wrong choice they were michael kohrs boots
okay! let me check what is ypur name please?
Joyce Wu
what is your username, email address and order id?
joycew91@email.com joycew91 Order ID: 2524710805
Thanks what is your refudn method of choice?
debit card
i can do credit card
okay
what is your aaccount id
Account ID: G8OZJJWJCG
What was the price of the item?
59
Do you need help with anything else?