Hello, how may I help you today?
Hey I'm trying to find out my subscription status. I want to keep, but I need to find out if it's still active first.
Okay, could I have your full name or account ID please?
Last name Sanders, first name is Albert. My account ID is as follows... B34SZNRLQV
Thank you, Albert. I will also need your order ID.
I see, give me a moment please 6455404374
Okay great, I've verified your identity.
That's just peaches!
It says here that you subscription is current inactive. I can provide you a link to your account so that you can pay the balance due in the future.
Uh oh, how much do I owe as it gets?
You actually don't owe anything so I'd suggest checking your account again soon.
Well I want to keep my subscription active. I'll pay it NOW.
Is there anything else I can help you with?
I need my subscription active please Sorry about the caps lock, I wasn't yelling. That was a mistake. Can I just pay you to get it back active? I need it really badly.
I'm sorry but I cannot, if there was an amount due we could pay it  but otherwise I think it will activate soon.
Oh okay, as long as it's going to be active, right?
Yes, to the best of my knowledge.
Okay great, that's what I needed to know. Thanks a million that's perfect.
Okay, anything else I can do today?
That was it!
Have a great day!