Hello! Thank you for contacting us today. How can I help you?
I wanted to buy a pair of booties. Yesterday when I looked, the bootie was 15 dollars less than it is today.
Let me look into that for you. Can I get your name please? Are you still there?
Yes,  This Norman Bouchard  I am a bronze member
Thank you, Norman. So the booties were 15 dollars cheaper yesterday?
Yes. Today they are showing at 99 dollars. Can I please get a credit?
Can I get your Account ID and Order ID?
The account ID is TPVL6ADPQW The order is 0424979278
Thank you, Norman! Sometimes pricing algorithms do change the price of the item from day to day.
Can you give me the same price as yesterday?
I can give you a promo code for a discount if that would work?
Perfect!
Here is your promo code: G3ML6 Can I help you with anything else today?
Thank you!
Thank you and have a great day!