Hello, how may I help you today?
hi I want to find a shipping issue I had Found the cost of shipping to be high
Can you please tell me your full name or account ID?
Alessandro Phoenix
Thank you. Is this about an order you already placed?
yes it is The shipping fee is quite high
Can you please provide me with your username, email address, and order ID so that I can pull up your order?
higher than usual alessandrophoenix504@email.com alessandrophoenix504 Order ID: 2072284329
Do you know the current shipping status of your order?
it says out for delivery
Unfortunately, I am unable to make changes regarding your shipping cost because the order is already out for delivery. However, I am able to refund you the $8 shipping fee.
That's better Thanks for that
Your refund of $8 has been processed. You are welcome. Is there anything else I can help you with today?
No. That's all
Thank you. Have a great day!