Hi how can I help you
I forgot my password and was wandering if you could help?
Yes just a moment Can I get your full name and user name
Norman Bouchard user name normanbouchard883
Thank you I can reset your password for you.  Do you have your PIN or the answer to youe security question?
My pin is 3742 My security answer is Alexander
Fantastic

Here is your new password 2hy43b7wx9j
Thank you so much!
Anything else?
I think that is all!
Have a nice day