Thank you for contacting us today. How can I help you?
the promo code I wanna use is being called invalid
I'm sorry your having issues with our promotional code. Can I have your name or account ID?
Norman Bouchard
When were you give this promotional code, Norman?
2 days ago
Alright, give me a moment to check our system regarding the issue.

I'm sorry but it looks like you were given the incorrect promotional code. I'm happy to provide you with a new one to use on your order.
cool
Please use the code 44WR6 during checkout to receive 20% off of your next order.
thanks
You're welcome. Can I assist you with anything else?
no
Great, enjoy the rest of your day!