Hello, how may I help you?
Hi! I received my jacket today but apparently there is a yellow stain on the chest. Can I return it?
Sorry, but we should be able to return it for you. Could I have your name?
Rodriguez Domingo
Thanks, Rodriguez. I'll also need your Account and Order ID.
Order ID: 3667768821 and my acc ID is 3456789
Thank you, now just your Username and Email, please?
rodriguezd504@email.com and my username is rodriguezd504
Thank you. May I know your membership level?
Gold
Okay, we can get that returned right away. Could I have your address to send the shipping label?
It is 3059 Lexington Ave  Brighton, TX 51018
Thank you, and would you like to send it back by mail, in store, or at a drop-off?
by mail please
You're all set, is there anything else I can help with?
That will be all Thanks
Have a good day!