Hello and thank you for contacting us today. How can I help you?
Hi. Could I upgrade to overnight shipping
Sure. Can I please get your name?
Chloe Zhang
Thank you Chloe. Can I get your Account ID and Order ID as well please?
EONZTRWVDK 1329421075
Perfect. Can you please provide me with the shipping status of the order?
Out for Delivery
Unfortunately as the order has already shipped it is too late to upgrade. The item should likely arrive today or tomorrow though. Can I help you with anything else?
OK. That works. Thanks
Thank you and have a great afternoon!