AcmeBrands, how may I help you?
Hi I have a problem accessinng my account the paper that had my password got soaked by accident
Do you still have your username?
cm298420
I am sorry that you lost your password, but I will help you out so that you can access your account.
great
Could I have your full name or account id?
Crystal Minh
Thank you Do you have your pin number available or would you like to answer the security question?
Alexander is the security answer
I cannot retrieve your old password but I generated a new one for you, it is 1042cagko4g
oh great thanks so much!
You should be able to access your account now. Can I help you with anything else?
that's it
Have a good day.