hello??
Hello, how may I help you?
I was charged for a $79 shirt but I never bought it
Okay, sorry for this. Can I have your name, please, and we can get this sorted out.
Chloe Zhang
Thank you, I'll also need your Username, Email, and Order ID.
chloezhang824 username chloezhang824@email.com order ID 1246736986
Okay, I just need to check your order here.

This does appear to be our mistake. I'll reverse the order and get your credit back to you now.
okay thank you so much.
You're all set. Sorry for the trouble. Is there anything else I can do for you?
that's all, have a good day
You too!