how can i help you today?
i want to change my address since it seems to be broken
if i understand correctly, you are having an issue changing your adress on your account due to an issue with the website?
something like that i just want to change the address since the number seems to be wrong i don't want my jacket delivered to the wrong place last time my neighbors got my stuff and it was embarassing to go ask them for it
oh i see, so you wish to change the shipping adress on an order you placed?
yea, sure i want to change the address in my account
ok i can help you with that, may i get your full name please? in order to pull up your account, so we can get your address changed
yes Joyce Wu
Thank you in order to change your adress, i first need you to confirm for me your current adress
yea, you'll see that the address is 9911 Lincoln Ave but it should be 9912 Lincoln Ave Jacksonville, CA 67886
i will need some information to verify your identity in order to process the adress change i need any three of the following: zip code, telephone number, pin code, username, password, email adress, or last order ID #
my password is xWUorYpO order id is 3820219450 Username: jwu32889
thank you and to confirm, you wish the new adress to be 9912 Lincoln Ave, Jacksonville, CA 67886
yes! that's where i live :)
Ok! I have changed the adress on your account, is there anything else I can help you with today?
that's it!
thank you and have a nice day