HI, how can I help you?
Hi, I need to return something.
Okay, can I have your name please
David Williams
Can I please have your username, email address and order ID
davidw69 davidw69@email.com 8399888813
How would you like to receive your refund?
On my credit card would be fine.
Okay can I have your account ID.
I don't have one afak
Okay you will recieve a credit back to your credit card. Is there anything else I can do for you?
no i'm good. so i just send it back to you?
Yes, you can send the item back.
no shipping costs?
no you can print off the shipping label and the cost is already paid for.
great. thanks a lot!
Have a good day.