Hello, how may I help you today?
Hi! I was unable to access my account because i lost my phone and use for two factor authentication
Would you like to reset your two-factor authentication?
I was hoping you could help me log in
Yes, no problem. But we need to reset your two-factor authentication first. Can you please tell me your full name or account ID?
Rodriguez Domingo
Can you please tell me your email address so that I can send you the reset code?
rodriguezd759@email.com Thank you
I've sent you the reset code to your email. Please use the code to reset your two-factor authentication, and you should be able to log-in again.
Thank you so much
Please try to keep your account safe by following our guide on best practices for security.
Appreciate it
I've sent you the link to the guide. Is there anything else I can help you with today?
Thats all. Thank you
Thank you. Have a great day!