Thank you for shopping with AcmeBrands! How may I assist you?
I want to remove the phone tied to my account, I have lost the phone.
I can help you with that. May I have your full name?
Joseph Banter
What is the phone number currently on the account?
(649) 596-9571
May I have your zip code, PIN, and username?
1860 143312 I don't have the username
How about an email address?
I dont have that either
Okay. Just to clarify, were you want to change the phone in your account to a new one or reset the authorization?
reset the authorization to remove the two factor authentication
Okay, we're almost done. I'll send the new link to reset the 2fa to the email on file.
thanks
I'll also be sending you a link on security best practices for your review to make sure you're being as safe as you can.

Is there anything else I can help you with?
that was everything thanks
You're welcome! Have a nice day.