Hi, how can I help you?
I would like to check on the status of my order because I got a email sayin I ordered two items when I ordered only one item
Okay, can I have your full name?
Sanya Afzal
Can I have your account ID and order ID?
Account ID: I4AHT9DMVR Order ID: 5477508200
Thank you, what is the shipping status of the order?
Delivered
What is your membership level?
silver
I can offer you a refund on the item.
Okay
How much was the extra item?
$74
Great, a shipping label will be sent to you to return the extra item. Is there anything else you need?
That is everything
Thanks, have a great day.