Hello, how can i help you
HI there Im kind of confused. I thought we get benefits for being premium. Whats the status of my account cause it seems to be removed
You think the service has been removed by mistake?
Yes i didnt want it removed
I will be happy to help you out with this issue. Can I get your name
Alessandro Phoenix
Now how did you find out about the issue?  was it through email, spouse or news
yea it was news i read
I will check the system to see if this is an issue on our end
Thank you
This is indeed an issue on our end. I will return to you the lost of service.

Your service has been reinstated. I am sorry for any inconvenience Can You see the service?
Yes thanks you seeems to be good
Okay, do you need anything else.
No youve been great thanks
Okay, have a great day