hello! how can I help you today?
Hi! I need my order as soon as possible! Can you upgrade me to overnight shipping
sure, I'd be happy to help you with that
Crystal Minh
thanks Crystal, can I have your account ID and order ID please?
sure Account ID: R3IVMXYS7W Order ID: 5740458932
Do you know the shipping status?
Delivered
Since it has been delivered unfortunately I would not be able to upgrade the shipping speed - the good news is that your package was already delivered! Is there anything else I can help you with?
Oh I did not realize it was delivered this morning.  It was at my door. Nothing else for today Thank you
haha, not a problem! glad you found it, have a great day!
You too
you're welcome!