Hello! How can I be of assistance to you today?
Hi, I recently received my order and my husband doesn't like the jeans, so I want to return those.
No problem, I can help with that! Do the jeans have any defects?
It's actually out for delivery I saw online, but I showed them to him online. Is there anything that can be done about this situation? There are no defects, he just doesn't like the look.
To get started initiating a return, can I get your full name or account ID?
Sure, it is Chloe Zhang.
Thank you Chloe! Can I get your username, email address, and order ID?
User name ChloeZ, email is czhang@email.com and order ID is 9605836271.
Alright Chloe, I have confirmed your purchase. How would you like to receive your refund? Would you like a direct refund to your credit card?
Yes, that would be great!
Can I have you confirm the purchase amount and credit card number?
Purchase amount was $49 and the card is 8410000000001111.
Thank you for that information! Is there anything else I can help you with today?
No that was all I needed, thanks for your help!
Have a nice day!