Hello, how can i help you?
Hi, I want to return this coat. I don't really like it.
Has this coat shipped out yet? Or have you just placed the order?
No, I just ordered
Okay I will cancel your order and issue refund. Can I get your name please.
Chloe Zhang
Now i need to validate purchase for that i need your username, email and order id.
Email Address: cz514764@email.com cz514764 username Order ID: 9686716336
Thank you! now how would you like to receive your refund?
Back to my credit card please
and how much was the item you got?
$49
Okay I have issued a refund for you and the item has been canceld.
thanks
Can i help you with anything else?
no, I'm good. bye now!
Have a great day.