Hello, how may I help you today?
hey I need to make a return b/c you sent me the wrong size is a michael kors jacket 2 sizes too small
Okay, can I have your full name please?
rodriguez domingo
Thank you, I will need your username, email, and order ID to look up your purchase.
rdomingo023 rdomingo023@email.com 7967235974 still haven't opened packaging could see it was too small right away
Okay, good thing you didn't open it. What membership level are you?
guest level hope thats ok
Did you purchase it within the last 30 days?
it says i bought 3/14/2020
Or do you have the original receipt? Unfortunately the original packaging alone isn't enough for guest members.
yeah its all in there
Okay great, it has been just a bit more than 30 days, but if you have the receipt you can still make the return.
that's a relief
I'll need your full address please.
6068 2nd Ave Raleigh, WA 39584
How would you like to make your return? Options are by mail, drop off center, or in-store
I'll go to drop off center
Great, a shipping label will be sent to you. You can put it on there and drop it off at your convenience. Is there anything else you need?
that's all thank you for helping me
You're welcome, have a great day!