Hi! Thank you for shopping with us today. How can I help you?
I’m here to see if I could return a jacket I bought from you guys it appears to be a little to small
Sure I would be more then happy to help with that Can you provide me with your full name
great
Could you provide me with your full name so that I can pull up your account
Sanya afzal
Thank you for that information Could you also provide me with your username, email and order id
Sanyaa48 0088248102 sanya48@email.com
Thank you, you account has been pulled up and verifed. How would you like your refund back You can request it back via gift card, value to your account, paper check or credit card
Check
Thank you and how much was the jacket? Also I will need your full address to mail the check too
$89 Sorry put the refund on credit card
Sure, no problem

I have issued a refund to your card Is there anything else I can assist with today
9505 primerose qvesqn Lima mi 81839
Thank you for your address! Since you actually wanted to put it on your credit card I did not need it anymore I have issued you a refund of 89 to your credit card.  Is there anything else you need assistance with today?
No that is al thankntou
You are welcome.  Have a great day