Hi, how can I help you?
Hello my name is Joseph Banter I want to buy a jacket  but my credit card gets rejected I tried it 4 times and no luck
I see, have you checked the expiration date on the card? Perhaps it is too old?
No, thats not it its still valid
Have you tried to log out and log back in?
Yes I have tried that no luck there
And you've already tried to re-enter the card information again, correct?
No havent tried that maybe I should tried it hold on let me check if that works Ok so it worked
Okay, great! I'm glad its working. Do you need help with anything else?
No , that would be all thanks
Okay then, have a nice day.