Hello, how may I help you today?
Hi, I'm trying to cancel the shipping on my order. I accidentally ordered the wrong item. My name is Sanya Afzal
Very well, let's work on this immediately.

Do you know the shipping status of your order currently?
It is in transit
Finally, let's validate the purchase.  Would you please tell me your username, email address and Order ID?
Sure thing Username: sanyaafzal502 Email Address: sanyaafzal502@email.com Order ID: 1059826378
Thank you so much for that information. So you would like to cancel the order correct?
Yep, just want to get this cancelled as soon as possible Awesome, thanks!
And there we go.  The order ID 1059826378 is cancelled.
Thanks for your help
Is there anything else I can help you with today?
Nope, that's all
Thank you so much for being a customer and you have a great rest of your day!