Hi! How may I help you today?
I would like to check my account about an order but I lost the phone number I used for the two-factor authentication
Sure! I can help with that Can I have your name?
dw254568
That is your name?
David Williams
Thank you and what is your email address
dw254568@email.com
In order to reset your account, I will email you a code to reset your account access
Okay
I suggest reseting your password asap. I am also sending you a link about best security practices

Is there anything else I can assist with today>
Perfect thank you for your time. That is all.
You're Welcome! Have a great day