Thank you for contacting AcmeBrands. How can I help today?
Hi! I did a return a few days ago but it's not showing the charge as reversed on my billing statement.
OK, so are you needing the status of your refund?
yes, why is it not showing up on my billing statement?
Let me take a look into this for you.  First can I have your full name and account ID please?
yes, it's Joseph Banter and I don't have my account id.
Can I have your username, email address, and order ID?
my username is josephbanter213, email is josephbanter213@email.com and order id is 6783288152
Thank you - how many days has it been since you returned your item?
like 3
Thank you, can you confirm your membership level please?
um, it's guest
Sometimes refunds can take up to 7 days to be posted to your account.  At this time, I am not able to expedite that timeline, however if you still have not received your refund in 7 days please do not hesitate to reach back out to us. Is there anything else I can help you with today?
ok, great thank you! i was just a little worried but I feel better now. Nope that's it.
Thank you, have a great day!