good afternoon, how can I help you?
I'm having problems getting the search function to work I'm looking for a jacket, but when I search its just a spinning wheel, it doesn't take me to the product page
I understand, just to verify when it hits the search engine it throws a search error?
no, it is just a spinning wheel, there is no error code
I think this may be a problem with page speed, let me give you some solutions.
ok
you would give me your name just so I can refer to you correctly. ^^
Chloe Zhang
Ok Miss Chole First as it is a problem on our part I will write a letter to the website team.
ok
Now, have you already tried to log out of your account and log back in?
Ok, I logged out and logged back in I still see the spinning wheel
ok let's do the following, try to enter other website pages?
ok, I'm loading another web page
also other website apart from ours. I will wait
ok, hm... the other website seems to also be giving me a spinning wheel
Ok it seems that you have internet connection problems which prevents you from browsing any page.
ok, so I need to get my internet checked then?
exactly, if you have a product in mind that you wanted to buy I can make the purchase for you. but if you just wanted to browse and see. I recommend that you check your connection.
ok, I want to browse, so I will check my connection
not problem a pleasure to help you
thank you
have a nice day!