hello
Hello, thank you for contacting us today! Before we get startedcan I have your First and last name?
My name is David Williams
Thanks so much David. What can I help you with today?
I wanted to buy boots by Michael Kors but i have found that your price is much higher than your competitors.
I'm sorry to hear that. Lets see what I can do to help.
Ok it would be much appreciated.
Sure thing, this was a competitors pricing correct?.
$54 is your price
How much was the competitors price?
35
That is a pretty large difference. We use an algorith to set our prices so it's mostly out of our control but I completely understand your frustration. Can I have your account ID and Order ID please? algorithm*
My account ID is MBTMZFPTCF. My order # is 6738491485
Thank's so much. I'm going to let our team know about the price discrepancy.

Was there anything you would like me to do in addition to this?
I really wanted to take care of this today. Otherwise I can cancel and go with them.
Alright,  If you would like I could provide a promo code to match the price, would that be fine?
Yes
sure thing, one moment.

Okay David, here is your promo code and I apologize for the inconvenience. FB5F3 Is there anything else I could help you with today?
Thank you so much that will be all.
Have a great day and thank's for shopping with us!