Hello, how may I help you today?
Hello, I have been trying to access my account however I seemed to have forgotten my password
I am sorry to hear this.  Let's see what we can do to get fixed.
Thank you
May I have your full name or account ID?
Rodriguez Domingo
May I next have your username?
rdomingo254
Thank you.  Now I cannot recover your current password, but I can generate a new one for you and you can change it.
That would be great
To do this, I will either need your PIN number or answer to your security question.
Alexander
Great, here is the generated password, again change as you see fit once you are in your account:  sv5stq32d4
Thanks a bunch
Of course, is there anything else I can help you with today?
That is all
You have a wonderful rest of your day!