Hello, how can i help you today
I got charged twice for a subscription
Okay sorry about that, could i get your full name account ID and order ID please
SRULI74VDQ and 4173850065
Okay looks like you were charged twice. How much were you charged so i can go ahead and refund you
I'm not sure
Okay well standard sub fee is $99 so i will refund that

Is there anything else i can help you with today
that's all, thanks
Awesome, have a great day