I am trying to use a promo code but I keep getting an invalid error?
I'm sorry to hear that. Let me look into it for you. Can I get your full name?
Norman Bouchard
Do you know how old the promo code is, they are only good for 7 days?
Well, that answers my other question.  It is eight days old.
One moment. Can I get your membership level?
bronze
Because you are a valued bronze member, I can get you a new code!
Thank you
Here's your new 20% off promo code: YN83M
I appreciate it!  Thank you.
Is that okay for you? Is there anything else I can help you with?
No, thanks.
Have a great day!