Hi, how can I help you today?
HI, I was looking to find out how I can keep my annual subscription active
Of course, happy to help. Can I please start by getting your full name or account ID?
Alessandro Phoenix is my name, and my account ID: MSNU9VW06H I have a premium subscription already I was wondering what the fee is to keep my account active?
Ok I see. Let me take a look for you. Do you have an order ID for your subscription?
No I am currently  gold member
No worries! It looks like your subscription actually was due to renew yesterday, with the amount of $55 due. Would you like to pay that now?
Great, I would like to pay that fee, and I will be able to still have the benefits of expedited shipping and  special discounts right?
Of course! We appreciate our gold members! Do you have a credit card number to use? Otherwise I can use the card on file.
Please use the card on file
Great, and you would like to pay the $55 now?
Yes
Perfect, the payment has been made. Is there anything else I can assist with?
So this fee is good for a year now right? I see it is an annual fee, so I assume I am good for a year from now right? It is an annual subscription
Yes, the subscription is annual Is there anything else I can help with today?
Okay, thanks for the help,and have a great day. No further assistance needed.
Great, thank you!