Hello, how can I help you?
Hello I messed up my order and I need to fix it I am so stressed out these days and I ordered the wrong size by mistake I need to remove this Tommy Hiligier tshirt from my order Can you help me? Hello??
Aww, sorry. Can I please have your name?
Sanya Afzal
Can you please provide me with account number and order number?
Okay my account is 85AWJT6XDR my order is 6640586878
What is the shipping status?
I got the order Can you fix my order?
Yes, how much was the item? What is your membership level?
I'm Brozone Bronze, sorry The item I don't want is a $94 shirt I want to remove that from my order
Okay, I have refunded your account.
Oh, great!!! Thanks so much
You will receive a shipping label to return the item.
Oh, okay
Is there anything else?