Hello, how may I help you today?
Hi I need to check my account regarding an order
Sure, no problem. Can I please have your full name, account ID, and order ID?
David Williams, and I don't have my account ID and I forgot my username I can give you my phone number if that helps or email
Can you please tell me more about what you would like to check regarding your order?
I need information regarding my most recent order
Are there any issues with it?
No, I just don't remember what exactly I ordered. I'm on the road and I don't have my information with me
I apologize, but can you please be more specific?
Can you tell me my shipment date?
Did you receive an email or a notification from us about your shipment?
No Can you pull up my account info with my name, address, and phone?
Before that, I need to know exactly what issue you are having.
My issue is that I ordered an item and I need to know what was ordered, and when it will be arriving. That's what I need. Information about my order, which is in my account, which I cannot access. I don't know how I can be any clearer. My name is David Williams, and my phone number is (496) 270-3984 My address, which is on my order statement as well is 5570 Circle Drive  Raleigh, NY 10373
I am sorry. I am unable to help you. Please contact us at a later time.