Hello, Thank you for contacting us today. How may I help you?
Hello, yes, I am expecting my shipment tomorrow, can you confirm it will be here?
Sure thing let me take a look into that for you.
thank you
Could I have your first and last name please?
The name is Norman Bouchard
Thank you Norman. I was able to pull up your account. Could I also have your Account ID and order ID to look up the order?
I received an email that shows a shipping date of three days from now
Great, thank you for providing that information. I was goign to ask about that shortly
BKFTKTQYSZ, 3340757032
Alright I got the order pulled up now I just need to validate it. Could oyu provide me with your Username and Email address?
nbouchard149, nbouchard149@email.com
Perfect, everything looks good. Let me check the order. One moment please.
thank you
It looks like the email was correct and the order won't be shipping for 3 days. I can get that changed for you if you like.
Would you be able to get it here sooner?
Of course, you said you were expecting it tomorrow correct?
That is correct
Alright, I'll get the date changed so you'll receive your shipment tomorrow.
That would be great, thank you so much
No problem Norman. Was there anything else I could help you with today?
No thank you, have a great day
You do the same!