Hello, how may I assist you today?
Hello. I am unsure about my subscription status.
What is your full name?
Chloe Zhang
Thanks Chloe. What specifically about your subscription are you wondering about?
I did not get a bill but I think I owe some money. I don't want to lose my subscription.
Okay I will see how much you owe. Before I check that, I'd like to just quickly verify your identity. Can you please provide your account ID and also an order ID?
Account ID: SBT247MJ0R, Order ID: 7725401900
Thanks for that information. I will check to see how much is due for your subscription now.
Thanks1
Your balance is $49.
Ok I thought so. I will pay it now.
Okay, do you have a credit card number you want me to use?
You can use the one on my account if it's there.
I will do that.
Perfect! Thanks so much!
The payment of $49 has been made. Did you know that you can access this information online in the future?
Yeah I just felt like talking to someone while in quarantine. ;-)
Okay great! I sent you the link to your account just in case! :)
Thanks! Have a great day.
Is there anything else I can help you with today?
Nope that's it.
Thank you for your business, have a wonderful day!