Hi, how can I help you?
Hi, I was charged for a jacket even though I never ordered it. My name is Alessandro Phoenix
I am sorry about that

zcam I have your accoutn ID and order ID?
I don't have my account ID But my order ID is 9843603471 My username is ap716139
What was the amoutn you were charged?
$64
Your account was credit 64. Is there anything else I can do for you? Hi are you still there?
No that was it, thank you!
Have a nice day