Hello, how can I help you?
Hey, I totally forgot my password. Can you help me out? I feel like such a knucklehead
Of course. It happens all the time, no worries. Can I start with your full name or account ID please
Yeah, my name is Norman Bouchard
What is your username?
I forgot that too!
Oh no. Well let's start with that. Can I get your email address, zip code, and phone number to recover that please?
My phone number is (345) 606-1981 Address is 5009 Lincoln Ave  Baltimore, NY 53745
Thanks. Your username is nbouchard1
Okay, great Now, how about that password?
I will have to reset your password for you. Can you provide your Pin # or the answer to your security question so I can do that for you?
Yeah, my security answer is Martinez
Thank you. Your new password is kns2d7b89ng
Okay great thanks so much
Is there anything else I can help you with?
That was it, thanks
Have a great day