Hello! How can I help you?
Hello. I just want to make sure I got this right. is it right that the shipping fee is $15?
well that depends
I think it is way too high
i see
I was charged $15 for shipping fee
let me check. what is your name?
Alessandro Phoenix
can i please have your account & order IDs?
Account ID: IIOZDL9HYU Order ID: 1509331098
excuse me, I also need y ou username & email
Username: aphoenix407 Email Address: aphoenix407@email.com
what is your shipping status?
it is received
order received? then allow me to waive the shipping fee for you this time
Great. Thanks Appreciate your help
is that all you wanted today? glad that I could! have a great day!