hello?
Hello, how can I help you?
Yes, I want to check on the status of my premium subscription shopping service.  Do I need to make a payment before it is activated?
Let me check that for you, can I have your full name, account ID, and order ID/
Joseph Banter Account ID: NJ8N9YQDWP Order ID: 0020283275
Your subscription is already active, but it will be deactivated tomorrow if you do not make a payment by tomorrow.
ok, how much do i owe?
Your fee is $55, I will send you a link that shows this information to you next time. All you need is your username.
ok great.  thank you
You're welcome, is there anything else you need?
nope, that covers it.  thanks
Okay, thank you and have a nice day.