AcmeBrands, how may I help you?
yes i just read an email stating that my subscription was added to my account even though i do not want it
Let me help you with that. Could I have your full name or account id?
Rodriguez Domingo and account id is ADF4567YH
Let me check the system about the subscription.

According to the system, the subscription is not added to the account. The email must have been a scam email. You can check the sender information on the email to see that it is not from the official AcmeCorp marketing team.
okay, thank you
Can I help you with anything else?
that will be all
Have a good day.