Hey, I’m Donny. How can I help you today?
hI I want to return michael kors jacket that I bought it doesn't fit
Absolutely Let me help you with that What's your full name?
Albert Sanders
And what is your account ID and Order ID?
Order ID: 2912302544 I don't know my account
okay one moment please What is your username and email?
albertsanders104@email.com albertsanders104
Thank you How would you like the refund sent to you Albert? And what level of membership do you have?
hm gold
okay one moment
transferred to my bank account
okay Could I get your full address for the return label please?
ok 6246 2nd Ave  San Mateo, WA 29664
And how would you like to process the shipment? By mail, in store, or at drop off center?
in store
okay no problem

The return has been initiated. Is there anything else I could do for you today?
No, thanks
Awesome, have a great day!