Hello, can I help?
hi i seem to have a problem with my payment on my boots order
I'll be glad to help if I can. First, can I get your full name and account ID?
Chloe Zhang where is my account id? would that be my order id?
Your order ID would also work, I think.
0821275943
Ms. Zhang, the system shows that you have an amount of $49 due today.
yes. i believe the problem is i listed the wrong payment method.
Would you like to change the payment method?
yes i would.
How would you like to pay? We accept credit, debit, and Paypal.
i believe i was supposed to recieve a refund. i'd like it to be through paypal
The order has been updated with Paypal.
thank you
Is there anything else I can do for you today?
that is all
Thank you for your business.. Good bye.