Hello! Thank you for contacting us today. How can I help you?
I cannot log into my account
Sure I can help you with that. Can I get your name please?
because I lost my phone to verify Chloe Zhang
Alright. Can I get your email address so I can email you the reset code instead?
Here you are chloez63@email.com
Perfect. Thank you. Just to be safe you should follow the best practices for security. I'll send you a link in regards to these practices as well as your reset code.

Can I help you with anything else today?
I think I am good now
Thank you and have a great day!