Hello, how can I help you?
Hi!I need to return an item because it has a stain, please help!
Of course, happy to help you today. Can I start with your name?
Rodriguez Domingo
Thank you. So sorry to hear about the issue.

What is your username? I just need your username, email, and order ID to find your information
username: rodriguezd083 email: rodriguezd083@email.com order id: 6949865578
Great. What is your membership level?
Guest
Ok thank you. When was the purchase made?
2019-10-31
Ok I see. Typically the return needs to be within 30 days for guest members. But do you have the receipt?
I do and the original packaging
Wonderful You can make the return with the receipt. We'll have you print a shipping label. Can I have your address please for the shipping?
7419 Kennedy St  Newark, TX 10180
Great. How would you like to process the return? By mail, in store drop-off, or drop off center?
mail please
Perfect, we are all set! You can print the shipping label for the return.
thank you!
Is there anything else I can do?
Have a great day!
Great, you too!