good afternoon, how can I help you?
Hi, I'm tryingto look at my order history but I cant access my account anymore.I lost my phone last night Do you think you'll be able to help me?
Of course, do you just want to add a new phone number to the account?
Well no, I use 2 factor authentication and since I dont have my phone I cant access the app
ok thanks for clarify, so let's do a reset, this will send the information to your email.
awesome! what information did you need from me?
first, you would give me your full name or account ID. please
Sure thing, my name is Albert Sanders
now would you give me your email
Oh no thats not good. That email was stored on my phone and I don;t remember it offhand.
ok don't worry let's help you with this too. would you give me your pin number
thats great to hear! yeah I have my pin its 684829
ok, the email will be sent so that you can reset your data. will arrive in a short time In addition to this, let me send you a link with tips about security for your account, so be better prepared for these scenarios if you like.
Ok thank you. could you provide me with the email address? I remember the password.
sure, I'm going to provide you with the email. Albertlht43@gmail.com
Thank you so much!
here is also the link with safety tips
I'll be sure to look at it
a pleasure to help you! Have a nice day