Hi, I just placed an order but I need to remove the 2nd thing on my order. I think i chose the wrong size.
Hello! Thank you for contacting us. Let me look into that for you. Can I please get your name?
yes, it's Alessandro Phoenix
Thank you, Alessandro. Can you also provide me your username, email address, and the Order ID?
ok, it's aphoenix@email.com , my username is aphoenix  and the order id is 7494854496
Perfect, thank you. Do you know what your membership level is?
yes, it's bronze
Was the purchase made within the last 90 days?
yes, i just made less than a week ago
Perfect that is within the time period limit so we can make that return for you. Can I get your address please? Are you still there?
yes, sorry my address is 1108 Kennedy St. Neward WA 53241
And how would you like that return processed? We can do it by mail, in store, or at a drop off center.
mail would be fine
Great. Is there anything else I can help you with?
nope that is it, thanks.
Thank you and have a great day!