Hello, how can I help you today?
I would like to change the phone number on my account because it is off by one
Happy to help, may I have your full name please?
Norman Bouchard
thanks Norman. What is your current phone number please?
(126) 384-6027
thanks Norman.
welcome
To verify your identity, I also need your zip code and Pin number  please.
zip code: 46348 | I do not have my PIN number on my right now
how about username?
normanbouchard611
Perfect, your data has been verified.
Okay
What is the new phone number?
(126) 384-6027 (126) 384-6028 is the new number sorry about that
No problem. Your new phone number has been updated.  is there anything else that I can help you with?
Okay thank you .. that is everything
Have a nice day!