Hello, how may I help you today?
hey, I may have a problem I just ordered one shirt, but my email confirmation says 2
Okay, I can help you with this. Could I get your full name, please?
Sure. Chloe Zhang
Thanks, Chloe. I'll also need your Account and Order ID to pull up the order.
My order number is 4288578665
Do you have your account number?
oh, sorry! It is 94XY7A3RCT
Not a problem, one moment while I check the system.
Okay. Thanks
We have in our system that you only ordered one item. The email you got was sent in error. But don't worry, you only ordered one.
Oh, good. I was afraid I'd have to send one back. Thanks for your help!
Is there anything else I can help you with?
No, thanks. Have a good day!
Have a good day!