Good afternoon, how can I help you?
I am very aggravated and I have a complaint
I understand, tell me what you need
Every time that I look at something on your website, it is out of stock. It is extremely frustrating. Don't you people know how to order?
I understand your frustration, let me help you solve the problem
Yes, please do
would you give me your full name or account ID please
Joyce Wu
Now regarding the problem I am already writing a report to our purchasing department so they know what happened and can improve performance.
That's great. I would spend a lot more money with you if you had the items that you advertise.
With this, you will see improvements on the website in a few day, do you think the solution is right? I understand, let's hope the team manages to improve this in the future.
Yes they need to.
Ok, a pleasure to help you Mr. Joyce have a nice day