Hi
Hi! How can I help you today?
I'm Joseph Banter
How can I help you, Joseph?
I'm calling to complain because the promo code I'm trying to use is being declared as invalid...
Oh no! I'm sorry to hear that. When was the code issued?
What could have happened I got the code 8 days ago
Our promo codes are typically only valid for 7 days from the date of issue. But let me check my system to make sure.

What is your membership level?
Wow So I'm past the validity day Silver Is there something you can do
You are, which is why it is invalid. However, since you are one of our valued members, I would be happy to generate a new promo code for you!
Okay. Thanks a bunch
Your new promo code is 8ONGH. Make sure you use it in the next seven days! Is there anything else I can help you with?
I ll just use it Immediately.
Perfect. Anything else you need?
Not at all. Thanks for the help
You're very welcome! Have a great day.