Hi! Thanks for contacting Acme. How can I help you today?
I'm having trouble today, my promo code isn't working
Sure, let me look into that for you. May I get your full name?
Joseph Banter
One second, Mr. Banter.

When was the promo code issued, Mr. Banter?
It was 9 days ago
I see, our promo codes are only good for 7 days. That's why it's not working for you.
Oh, it was telling me it was invalid.  Can I still get the discount?
Can I get your membership level?
Bronze
Just one moment. Because we place tremendous value on our Bronze level customers, I'm happy to provide you with a new code!
That's awesome!  Thank you!
Here is your new code and remember to use it within the next 7 days: 1T9TF
Thank you!  I will go use it now
Is there anything else that I can do to help today?
That's it, thank you again
Have a great day and thanks for shopping Acme.