Hi! Thanks for contacting Acme customer support. How may I help you today?
Yes i would like to pay my subscription fee to keep it active please
I'd love to help you do that. Can I start by getting your full name?
Rodriguez Domingo
May I also have your Account ID and your Order ID so that I can access your account details?
SURE, my account id is RUE4GGWKGG and my order id is 3782228627
Thanks, Mr. Domingo. Just a moment.
okay
I see that your subscription has expired. It required a payment of $20 to reactivate it.
okay, i would like to pay that today i would like you to use the card i have a file
Of course, just a moment while I set up that payment. In the meantime, If you'd like to see your account, you can access it at this link and using your username which is rdomingo1.
okay, great! i will remember that for next time. Thanks
Your payment has been posted to the account and your subscription is now active.  Is there anything else that I can help you with today?
no, that will be all. thanks for all your help,
Thanks for shopping with Acme and please don't hesitate to contact us with any concerns you may have in the future.