good afternoon, how can I help you?
Hello. I bought a Tommy Hilfiger shirt but I saw it way cheaper at Macy's.
oh I will clarify your doubt. first would you give me your full name or account ID please
Sure thing.. Joseph Banter The shirt cost me $94, but I was at Macy's yesterday and saw the exact same one for $74.
additional to this you would give me the order ID and account ID to verify the purchase well.
Order ID: 0707863502, Account ID: KUQPQMPFGB
I understand your concern
Thanks
Thanks for your patience, I just reviewed and it turns out that it is due to the algorithm of our website that will update prices (due to errors or old prices) Sorry this has caused you some inconvenience but it is something out of my control
Can I get a credit for the extra $20 I spent?
sure thing! one moment

T7AZO here you go
Awesome, thanks!
a pleasure to help you have a nice day