Hi, there.  How may I help you?
I forgot my password and cannot access my account history
Oh no!  I can help you with that.
thanks
May I have your full name?
Norman Bouchard
Mr. Bouchard, do you have your Username?
no i do not
Okay, may I have you zip code, phone number, and email address, if possible.
(318) 760-5141 34156 i do not have email
That's okay...

Your username is:   nbouchard1
thank you can you find my password or reset it
Do you have a PIN or the answer to your security question?
Martinez
Here is your password:  63hizs1y8n5
thank you
May I help you with anything else?
thats all i need
Have a good day.