Hello
Hi! how cna i help you
Hello, I would like to check on an order status.  I think the shipping cost is outrageous.
okay! i can help
If it can't get changed I would just like to either cancel or get a refund.
what is your first name/ and account id and order id
David my account ID is ZQDKG7OF1Y my Order ID is 3343532642
Whats your last name
Williams
what is the shipping status?
it says In Transit
Do you want me to cancel the order?
Yes please
Do you need anything else?
Great thanks a lot.  You should give some feedback to your bosses that the shipping costs are too high! But yes that is all, thank you.
i will give that back!