Hello! How can I help you today?
Hi I was trying to log into my account to look into an order status but I forgot my password so it won't let me in
Sure, give me one second and i can help you recover your password
ok thanks
Can I have your full name and account ID please
My name is Alessandro Phoenix and my account ID is alessandrophoenix497
I'll also need your username

alright. I got your account pulled up. Do you know your username?
yeah alessandrophoenix497
I can not retrieve your password, but I can make a new one for you.
ok that's fine lets do that
Do you have your pin number?
Yes do you want it?
yes, please
772172
5xkhh0cbocr is your new password
OK awesome I'll try to log in with that
Is there anything else I can help you with today?
No that was it, thank you!
You're welcome! I hope you have a great day.