Hello, thanks for contacting AcmeBrands. How can I help today?
Hi I have a question about a promo code
Sure, what is your question?
I tried to enter it but it said it's invalid
OK, can I have your full name or account ID so I can look into this?
David Williams
And how long have you had this promo code David?
9 days I think
In that case your promo code is likely expired, but let me double check the system. Typically our codes are valid only 7 days.
oh no :(
Actually, good thing I double checked. It looks like this was an issue on our end.
oh ok great
Here is a replacement promo code for the one that isn't working. 2NOZ1 Is there anything else I can help you with today?
that's it thanks so much!
You're welcome, have a great day!