Hello, and thanks for choosing AcmeBrands! How can I help you?
Hello I am inquiring about my annual subscription fee. When is it due, please?
I'll be happy to check that for you. Can I please get your full name to pull up your account?
Albert Sanders
Thank you.

Okay Albert, I've pulled it uip. Can you please send me your account ID and order ID, so that I can verify your identity?
Account ID: 0GGRNVX3RV Order ID: 3893604640
Thank you.

Great, got it verified!

Your due date is in three days. I'll send you a link so that you can access this on your own in the future, as well.

Do you know your username so that you can access that?
No I don't know it
Your username is asanders1, and you can use that to log in and check. Can I help you with anything else today? If not, I hope you have a great rest of your day, and thanks for being in touch!