Thank you for contacting Acme.  How may I help you today?
Helllo, I was expecting a pacakge, but it hasn't arrived yet, it has been 9 days and I was told to check back
Oh, I'm sorry to hear that
Joe Banter  account ZKPXMF68R9
If I can gather some information from you, I can check on that order, and possibly even send you another package if this one is missing
order #  9744745967 That's what I was told before...  if it doesn't arrive, you can reship so glad that part is true
okay, since this is a missing item, I will need to ask you your username and your email address to go with that order number
jb626950 jb626950@email.co These boots are a present, and I am running out of time
Okay, I'll send another order out to you right away.
great, and promise, if I end up with two, I will ship one back no, no no 9038 Brushwick Dr  Baltimore, CA 84541
Oh, sorry about that.  Is there a different address than the one on file? Oh, that must have been our problem all along.
don't know anyone in NY???  where did that address come from I must have been hacked can you fix the address asap
Yes, that might be it
OMG!  than you
yes, your address is updated via copy and paste.  Baltimore California, and a zip code that begins with an 8
perfect, thank you
Since there appears to be a problem in our systems today, can I confirm the brand of boots
Tommy Hilfiger  74$
Okay, that order is now ready to go.
most appreciative
Whoever's walking around in new boots in New York, I can assure you that you will only be charged for your original order
lol, that was my next question.  Okay, you righted my world
Is there anything else I can help you with before we depart?
world no, all done
Excellent, have a good day