Hello, how may I help you today?
I'd like to complain about a price that is too high compared to another one price that I found elsewhere. I'd like to figure out what's going on
I see, well let's see what we can do about this. So you found a price for item on another website that was better than ours correct? *an item
yes that is correct
May I have your full name or Account ID please?
7QEH0FRCTN is my ID
I will have to verify the order, so may I have your full name and Order ID?
Sanya Afzal, 0640055752
Thank you for that.  What happens is we have pricing algorithms that change dynamically all the time.  I apologize for that, but it is out of my control.
I'd like to get the difference refunded please.
I am afraid I cannot do that but what I can do if offer a discount via a promo code.
that would be okay
Certainly, give me one moment.
thank yu
Here is your promo code, this should adjust the price quite fairly:  05WH6
I appreciate it
Is there anything else I can do for you today?
no that is all thanks again
Thank you for your business and have a wonderful rest of your day!