Hello. How can i help you today?
Hi. I'm trying to place an order but your site is so slow I can't stand it. It's pretty much unusable.
I'm so sorry to hear that let me see what I can do to help you./ were going to run through some troubleshooting steps to see if we can resolve this for you Can you log out and back into your account for me and try again?
ok sure hold on for a minute
No problem take your time
ok that didn't work, still slow
Can you try using a different website and see if that website is also slow?
yes ok other websites are working fine
Okay Will you try closing out all the other tabs on your browser, as well as any extra programs running?
ok well that seemed to help a little
Enough for the website to be usable?
yes
good to hear just to be safe I will submit a report for someone to look at. Is there anything else I can do for you today?