Hi.  How can I help you?
I got charged 178 dollars, while I only paid for 1 jeans. I got double charged.
Ok Can you tell me your name, your account ID, and the order ID from this order?
Sanya Afzal, my account id is OIG21JAPQ8, order id is 4945986658
Your order only had one pair of jeans but an extra charge?  Or did the order have an extra pair of jeans on it?
The former one.
Ok, we can refund the charge How much was the extra charge?
89 dollars
Ok, you've been refunded
Thanks.
Is there anything else I can do for you today?
no
Ok, I'll end this chat now