Hi, How can I help you today?
I want to check my account status. I think a subscription was removed from my account, but I still want the subscription.
Ok, can I please have your full name or account ID?
Joseph Banter
Your subscription is active, the amount due is $0 and it was due today.
Ok, so it is still active and I don't owe any money?
Correct! I am going to send you a link so that you can check on your own whenever you need!
ok, thanks!
The link is to login to your account, Do you have your username and are able to login?
No, I don't remember my username, I'm not seeing a linke either.
did it send that time?
I see A linke will be sent, in a text bubble but no link. I'm not sure what I am supposed to do.
Oh, that must be how it is, we can just continue as it is. I am going to help you recover your username.
If my subscription is active, I don't think I have any other questions. Ok that would be good
Can I please have your street address and phone number
2019 2nd Ave I don't have a personal cell phone number, just work
That is fine. If you If you'd rather send your email address that is fine too
I only have work email as well, I can't give it out for something like this.
theres no made up email in the gui?
nope
I will have to report that to the researchers, we can just end the chat now then
ok, thanks for your help.
I hope you have a great rest of your day though no problem!