Hi, there.  How may I help you?
Alessandro Phoenix here. I have a promo code that's only 5 days old, and it's already coming up as invalid when I try to use it to place an order.
Oh no!  It shouldn't do that.  I can help you get a new one.
Thanks, I appreciate it
I'm checking the system about this error.

Okay, so the system is telling me that there is no error on our end.  May I have your membership level?
Silver
Here is a new promo code, Mr. Phoenix.  RQPS7 May I help you with anything else today? Have a great day.