Hi.  How can I help you?
Hi, my name's Crystal Minh, Bronze member
Hi, Crystal!
I need to check the shipping status of an order
Ok
I've been waiting for 5 days now, and I haven't received my order
Can you tell me your account ID and the order ID?
Yes, in that order they are: NOBF9FR6SG 2511543417
What is your email address?
crystalm895@email.com
Can you tell me your username?
crystalm895
Your purchase is still being shipped normally, you should get it soon
Ah, I see.  Well if it's already on it's way, I guess I can wait a bit longer
Yes, you should see it soon Is there anything else I can help you with today?
No that should be all.  Thanks for your help.
Ok, I'll end this chat now