Hello, how can I help you today?
I was hoping to check on the status of an order i placed
Sure. Let me help you with that. Are you checking its shipping status?
Yes please Im considering cancelling my order because the shipping rate is too high could this be a mistake? can you check?
I will check on that for you right now. One moment please. Can I have your full name or account ID?
Crystal Minh
Can I have your username, email address and order ID please?
cminh919 cminh919@email.com 7799350144
Thank you. One moment please. Are you aware of the shipping status of your order?
It says out for delivery
As the product is out for delivery, I can no longer cancel your order, but I can refund some of the shipping cost.
I'd appreciate that
Would it be okay with you to have $8 refunded off your order?
Thats fine Thank you
You're welcome. I hope you will continue to shop with us in the future. Can I help you with anything else?
Nope thank you
No problem, have a great day!