Hello. How may I be of assistance for you?
I got an email confirmation stating I bought two items when I only ordered one Can you check the status of my order?
Let me take a look. May I have your name please?
Chloe Zhang
Can I have your account ID and Order ID?
KNV1D08Q5M 8347898704
Ok Chloe. I pulled you order up on my end. I am seeing that the email was incorrct. incorrect
Thank god, i sure didnt want to be charged for that.
Yea there should only be an order for one. We only charged you for one. You can verify with your bank also. Sorry about that. Sometimes the emails get messed up. I have escalated to the correct department. Anything else I can help you with?
I appreciate the help that was all
Great. Have a nice day.