Hey, I’m Donny. How can I help you today?
HI I cannot access my account anymore because I have lost the phone that I used for two-factor authentication i was hoping you could help me log into my account please
Okay no problem Let me help you out What's your name and account ID?
Albert Sanders
Alright Albert. And what is your PIN for your account?
870109
Thanks. One moment please.

I am going to send you a code to your email. Make sure to keep your account safe and continue to use two-factor authorization to best keep your account secure.
Thank you Appreciate your help
No problem. Anything else I could help with?
No. Thank you
You're welcome. Have a great day, Albert!