Thank you for shopping with AcmeBrands! How may I help you?
I am trying to use a promo code but it's sayig it's invalid. I only got it 5 days ago.
That's an issue, let's see what happened. May I have your full name?
It's Joseph Banter.
What is your membership level?
Bronze.
I'll just generate a new one for you so you don't have to worry about it. One moment, please.

Your new promo code is R97MG and you can use it on your next purchase.
Great, thanks so much!
You're welcome! Is there anything else you need?
Nope, that's all, have a good day!
You too!