Hi! How may I help you?
HI, I have been trying to order a shirt for MONTHS but it is ALWAYS  out of stock.
May I know what was out of stock, and your full name to verify?
My name is Albert Sanders and it is the Calvin Klein shirt for $49
I have notified the team to check and restock this item.
Ok, thank you.  Can I put it on back order so I get it when it comes in?
You can! May I use the card on file to backorder it?
Yes, please
It has been backordered, anything else today?
That's all for today.  Thank you.
Have a good day!