Hello, how can i help you?
hey looking ot return an item it is the wrng size wrong*
I will be happy to help with this issue.
tks
Can I get a name please.
Crystal Minh
I found your account, Crystal. I now need to validate purchase I need your username, email and order id.
cminh134 cminh134@email.com 7113942037
Okay everything looks good. Now what level member are you?
oh i am just a guest it tha tok?
It is, When did you make your purchae. purchase*
2019-12-04 hello?
Unfortunately, You will be unable to return. Guest members can only make a return within 30 days of purchase. I apologize for any inconvenience it may have caused.
oh I did not know that
Can i help you with anything else?
I would have done it sooner is there any way to make an exception
I am unable to do that.
ok well thank you
Have a great day