Welcome to AcmeBrands. How may I help?
Hello my name is Norman Bouchard and I would like to check the status of an order specifically the payment method is wrong
OK Norman, I can help.
Ok thanks
OK, I have pulled up your account. I will now need your order Id and account id
ok so my Account ID: CWHSW1OTD1 and my Order ID: 5315626406
Thanks. I have verified your ID What is the shipping status?
it says its delivered
The new payment method will only apply to future orders since it was delivered. Do you want to proceed?
Yeah thats ok, I guess its too late for this order lets proceed.
OK. What payment method would you like to use?
Credit card
Very good. I have updated your account. You are all set. Anything else, Norman?