Hi! How can I help you today?
Hi I have a question about an order I am trying to make
I see, what is it?
I'm trying to make a purchase but my credit card keeps getting rejected.
My apologies, have you tried to renter it?

Are you there?
yes Just tried again and it didn't work
What about logging out then in?
oh I didn't try that hold on hey that worked! it took my credit card
Great! Is there anything else I can do for you today?
that's it thanks for your help
No problem, have a good day!