Good afternoon, how can I help you?
Can you check my order status online? I lost my phone so I cannot access my account Name: Joseph Banter
sure, one moment just to confirm, do you want to know the status of your shipment?
yes
What do you want to know about your shipment? you got a message saying that there was an error with the delivery maybe
I just needed to see what it was cause I lost my phone the status thanks
ok, one moment please
yep
I am going to review the options to answer your question, sorry for the delay.
okay
Mr. Joseph maybe you want a change of the authentication reset 2 factor I mean
sure
So you have access to your account again. alright
yes thanks
would you give me your email please
jb616910@email.com
ok, I already sent you to the mail so that you can perform the reset and access your account again. In addition to this, let me send you a link with some safety tips to prevent more cases like these.
thanks
all set a pleasure to help you