Hi. How can I help you?
I would like to check the status of my refund
Ok Can you tell me your name, your username, your account ID, and the order ID from this order?
Joseph Banter   josephbanter602     0063069653
Also can you tell me your email address?
josephbanter602@gmail.com   Order ID should be 0062069653
Your refund is in progress, it was started online
Can you tell me the payment method being used?
It was the credit card associated with your account
Ok, so I should be getting it pretty soon?
Yes, you should get it within a few days
Ok, thanks for your help
Of course.  Is there anything else I can do for you today?
no, thank you
Ok, I'll end this chat now