Hello! Thank you for shopping with AcmeBrands. How may I assist you?
I would like more information about the Guess boots that are $99.
I'll be glad to help you with that. May I get your full name, please?
Alessandro Phoenix
Thank you, Alessandro. What may I help with?
I was wondering if the lace color is black or dark brown?
Sure thing! 90% of our boots are black, and we opt for black laces as well, because they are quite stylish for the season. Occasionally, you may notice that the laces will fade to a more dark brown color over time and with wear. Additional information about the particular product you're interested in may be found on our website.
Okay, great, thank you!
You're welcome! Is there anything more I may help you with today?
No, that is all.  Thank you for your help.
Thank you so much for contacting AcmeBrands customer service. Goodbye!