Hello, how can I help you today?
Hi! I changed my mind about my recent purchase. Can I return it and get a refund?
Glad to help. May I have your full name please?
Crystal Minh
thanks Crystal. Give me a second.
sure
Can you please let me have your username, email address and Order ID to validate this purchase?
Username: cminh709 cminh709@email.com Order ID: 2316602133
Perfect. How would you like your refund?
back to my card please
Can I have your account ID to proceed?
FHB34ROAFE
thanks Crystal. Can you let me know the amount to be refunded?
$69
A refund has been made to your account.  is there anything else that I can help you with?
Thanks That's all
Have a nice day!