Hello, how may I help you today?
I want to create to my existing order a item*
Would you like to add an item to your existing order?
yes
Sure, no problem. Can I please have your full name, account ID, and order ID?
Joyce Wu UMIWZZOEN9 8868686270
Thank you. Can you please tell me the current shipping status of your order?
Out for Delivery
Can you please tell me your membership level?
Bronze
I sincerely apologize, but I am unable to add an item to your order because it is already out for delivery.
I understand.
Is there anything else I can help you with today?
no
Thank you. Have a great day!