Hi, how are you doing today?
Hi. Well. I'm a bit upset. The cost of my shipping is so high!
Let me see if I can do something about that for you, what is your name?
My name is Joseph Banter.
Thank you. Also, what is your username, email, and order ID?
Email Address: jbanter3@email.com Username: jbanter3 Order ID: 9086231605
What is the shipping status on your order?
Oh man. It says Delivered. It must be at my house.
No problem! It will be too late to waive the fee, but I can refund the amount to your account for you. One moment while I get that set up.
Thank you so much.
No problem! That refund should be all set for you. Is there anything else I can do today?
That was it. Thank you!
You're welcome, have a great day!