hello, how can I help you
Hi I have an issue logging into my account my phone isn't working anymore. I used it for 2 factor authentication
Okay, I can reset it for you. Can I have your name?
David Williams
And your email address?
dwilliams32@email.com
Do you gave your pin number?
662272
Okay, I am going to send you a link to your email and it will reset your account.
ok great thank you!
Is there anything else I can help you with?
that's it
Have a good day