I want to add an additional item to my order.
Welcome to AcmeBrands. How may I help? OK. You placed an order and want to add another item?
exactly.
OK. One moment. What is your full name or account ID?
Sanya Afzal EB3GLIKL2D
Thanks Sanya, I have pulled up your account. I now need your order ID
9201170588
Thanks, I have verified that info. What is the shipping status?
Out for Delivery
What is your member level?
Silver please add Guess Shirt
OK. I added the Guess Shirt to your order. Anything else I can help with today?