Hello. How may I assist you today?
I would like to confirm the shipping date
Sure, what's your name?
I'm supposed to receive it tomorrow, but I got an email saying otherwise
Okay. Can I have your name please?
Albert Sanders
Can I also have your account and order IDs as well?
FVBP74SRQY Order ID: 3691688426
What are your username and email please?
asanders619@email.com asanders619
I found your account and order. Just a moment, I will check to see when it is scheduled to arrive.
Would I be getting my item tomorrow or it's being delayed?
Just a moment, I am going to check that now.

Hmm, it does in fact appear to be delayed in our system. However, I will do my best to change it in our system to try to make sure you get it tomorrow.

Hopefully it still gets there tomorrow, if it doesn't please do reach out again.
would I be getting it tomorrow?
Hopefully. I cannot say for sure.
okay
Sorry about that. Let us know if you don't get it. Can I help with anything else?
That's all
Thank you for getting in touch. Have a good day