Hello, how can I help you today?
i want to check the status of my shippmnet i got an email saying that the shipping date was worng
Alright, I'll look in to this for you. Can I get your full name or Account ID?
Name: Joseph Banter OVVVBR1WEU Order id is 1414557308
Thanks Joseph. And you received an email and the shipping date was wrong?
yes so i want to confirm
Let me just verify your account.

I have to validate this purchase to look in to it. Can I get your username and email address please?
jb484005 Email Address: jb484005@email.com
Unfortunately it seems you are correct and there is an issue with the shipping date. I'd be happy to fix this for you though.
thank you
Did you just want me to change the date?
yeh please then i must run
Alright Joseph. I updated it and it should be arriving when you originally expected it.
thnk you so much have a great night
Was there anything else I could do for you today?
nope
Thanks, you have a great night too.