Hi!
Hi. Welcome to AcmeBRands. How may I help?
So I bought a coat and then I just went and lookeda round and another store has it cheaper?
OK. Let me look into that. May I have your full name and account ID?
My name is Chloe Zhang My ID is: YMRIHHQQ3S
OK. I have pulled up your account Chloe.
ok great
OK. I made a note. I just need your order ID
Sure! It's 7836312790
Thanks. I have verified your identity. I do see that our prices were different. Our prices are generated by a computer algorithm that factors in seasonal demand. I am sorry we were not able to beat their price, and hope you are not too upset.
For real? I might just return the item then.
Since we value all of our customers, I will give you a promo code. Just one minute.

Please use promo code 3PVXW
Ok thank you!
You're welcome. And thank you for being our customer. Anything else I can help with?