Hi, thanks for contacting Acme Brands. How can I help you today?
Hello, I would like help about returning an item.
Sure, I'm happy to assist you.
I have a Calvin Klein jacket that I want to return
Can I get your full name and account ID please?
My name is Sanya Afzal and my username is sanyaa32
Great, thank you. Can I get your e-mail address and order ID as well please?
My email address is sanyaa32@email.com and my order id is 8360153865
Great, thank you. What was the reason for the return of the jacket? Was it the wrong color or something of that nature?
I didn't like the color of it
Ok, no problem. Can I get your membership level please?
My level is Bronze
Ok great, thanks. Is the jacket still in it's original packaging?
Yes, it is
Ok, excellent. We can get that return setup for you then.

Can I get your address so we can get a shipping label sent out to you?
yes 6800 Woodshore St, Brighton, TX 20496
Awesome, thanks. One moment

How would you like to ship your return back to us? We have three options: By mail, in store, or drop off at a shipping center
By mail is fine
Excellent. You will receive an e-mail from us with a shipping label you can print out to return that jacket to us. Is there anything else you needed help with?
Sounds good Nothing more, thank you for your help!
Alright then, I'm happy to have assisted you today. Have a great day.