Hello, thank you for contacting AcmeBrands. How can I help you today?
Hey I'd like to upgrade something I bought to overnight shipping. Turns out, I really need it quicker
Sure, can I have your full name and account ID?
My name is David Williams, and my account ID is IKQ5BWDGOE
And can I have the order ID of the order in question?
That'll be 7395071550
What is the shipping status of your order?
It's saying in transit
Unfortunately at this point in the shipping process it is too late for us to upgrade to overnight shipping. Your order is likely to arrive today or tomorrow regardless. Is there anything else I can help you with today?
Ah, I see. No, that was it I suppose. Thanks for the help.
Thank you and have a great day!