Hello! Welcome to AcmeBrands., how can i help you?
I want to make purchases but I was late on my gold level subscription payment
Do you want me to help you pay it? What is your full name?
i don't have the money to pay right now Chloe Zhang
OKay so what would you like me to do? Do you want an extension? what is your account id and order id?
I need to buy clothes for my new baby. I just need to know what happens when your late on a payment an extension would be perfect 6998 account id i don't have an order id i haven't placed one yet
Great, what was your previous subscription, gold right?
yes it was
good news! gold always gets an extension
awesome. thank you so much.
You should now have your gold status with an extension to order things Do you need anything else?