Hello, how may I help you today?
My cart isn't updating when I add something. What's going on here?
I can help you through some steps to troubleshoot this issue
Okay what should I do? I'm trying to buy this Calvin Klein jacket
Your cart doesn't update when you add items, correct?
That's right
Could you try refreshing the page and adding the item again please?
Okay, let me try that. The cart still isn 't updating
Okay, attempt to log out and back in and see if the problem persists.
Let me see if that works. Okay, yeah that did it! Is that it?
Great! Is there anything else you need?
That was it, thanks very much.
Have a good day!