Good afternoon, how can I help you?
Hi, I'm trying to buy something but my cart isn't updating when I add the boots
oh, do not worry we will do a series of steps and we will see which one manages to solve the problem
ok
Let's first try refreshing the page and adding the item back to the cart.
ok, that didn't work
ok, are you trying to log out or log back in?
okay, that worked. Thanks!
I'm glad to hear it a pleasure to help you