Hello, how can i help you today
I'd like to get account information on an order. I can't access my account because I lost the phone number I use for the two factor authentication.
Okay sure, could i get your full name or account id and your email address please
David Williams I don't have either of the other requested items, sorry. Im a Gold Level mber member
Okay thats fine, i just need you to answer one of the two questions what is your pin number or what is your mothers maiden name
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okay your email adress is dwilliams12@email.com we will send you the link there to reset your two factor
Ok, that'll be great! That's just what I need.
No problem, is there anything else i can help you with today?
No thats it! Thank you for your help
Have a nice da