How can I help you?
Hi, I'm just curious why products are always out of stock. It is very frustrating.
I'm sorry to hear that. What items are you trying to find?
I've been trying to buy a dress for weeks now and it is always out of stock.
Okay, so it's just one particular item that is causing you trouble?
There has been others but this is the most recent that has caused me to reach out.
Sorry about that, can I please have your name?
Joyce Wu
Okay, and Ms. Wu, which dress is it?
its the black short sleeve dress
What brand is it?
tommy hilfiger
I filed a report with our purchasing department.
Thank you so much. I hope to be alerted soon that it is back in stock.
I can back order the item for you so it will ship once it's back in stock.
That sounds like a great option for me.
Can I use the credit card on file?
yes
Done, is there anything else I can assist you with?