Hello! How may I help you?
What's your refund policy I haven't ordered yet but I may be here soon
Of course. That is good information to know before ordering :)

Refunds are only available for items that have yet shipped. To get a refund will you need a valid order ID, username, and email address.
How many days do you allow for refunds
You can have until your item ships to get a refund. As soon as it ships, you'll need to do a return instead.
Gotcha so if I were to place an order I can get a refund if the item have not shipped yet.  Okay that's good info
Is there anything else I can help you with?