Hi! How can I help you today?
Hi I want to view your shopping history online. However, you cannot access your account because you forgot your password.
I will help you recover your password. What is your full name or account ID? Are you there?
Name: Norman Bouchard
Great What is your username? Are you there? I will close the chat in one minute.
Username: normanb8
great

what is the account PIN number or account security question? The security question answer* Hello?
354209
Your new password is rqxbby18d9 Have a great day!