Hi! how can I help you today?
Hello You might have heard of me. I am Sanya Afzal and I run a very popular Instagram shopping account I ordered some clothes from your site to feature on my account But there is an issue with my order
I'm sorry to hear that. I would be happy to help. What is the issue with your order?
I got a bill for shipping that's $65 That's crazy! That's way, way too high I am an important fashion influencer and I don't deserve to be treated like this I want a refund ASAP
I understand. I want to resolve this for you. Let me pull up your order. I will need your account ID and order ID please
Fine My account is TFTYPNVQ9Y My order is 6203945955 Ugh this is so tedious. I should have asked my assistant to do this
What is the shipping status for the order?
I think it's in transit
And what is your membership level?
I'm a Bronze member
Okay! Well since it is already in transit, I can't change the shipping time, but since you are a valued member, I will immediately credit your account for the amount of shipping.
Good! I finally get the respect that I deserve
I have credited your account. I'm sorry for the inconvenience. Is there anything else I can help you with?
You know, I'm feeling generous today. I might post a positive review of your company on my Instagram
I appreciate that! I'm glad I could resolve this for you.
Yes. I am glad also I don't need anything else. I have a photo shoot coming up, so I gtg
Okay, have a great day!