How may I help you today?
I received my item that I had purchased for my daughter, but it had a stain on it, and I'd like to return it.
i can initiate a refund due to a stain for you today, if you wish
Yes, thank you.
i will first need your full name to pull up the account
My name is Crystal Minh
thank you
You're welcome
i will also need your username, email address, and order number to pull up the order
My username is crystalminh758, my email is crystalminh758@email.com, and my order number is 5777534560 Hello?
sorry one moment i am pulling it up now
Thank you.
and what is your membership level
My membership level is gold
ok i can process this return for you now apologize for the delay
Thank you!
since you will print the shipping label, i need your full adress
My address is 8575 Primrose Ave, Raleigh MI, 42583
and would you like to return the item by mail, in store, or at a drop off point
I can just mail it.
ok you are all set is there anything else i can help with
No, that was it!
i wish you a good day