How may I help you?
Hi I need to add an item to my order please I meant to add it to the cart earlier but checked out already can you assist It says my order was received can we add
Sure may I have your full name, account ID and order ID to verify?
yes Joseph Banter at 4036 Brushwick Dr 8161345375
May I have the account ID as well?
RDZBWMCRF1 Do you my the order
What is your membership level?
I just have guest membership at the moment
Sorry, we cannot add a new item to the order already done at guest level.
That doesnt make sense just because i am at a guest level i can not add my item youre saying? ok
You can make a new order if you want later, but you cannot add a new item to a completed order. Is there anything else you needed today?
Oh well I tried I really want it.  Okay I will think about making another order although frustrating thanks
No problem. Have a good day!