hello
Hello. How can I assist you today?
Yes! I am trying to order a pair of boots as a gift to my spouse. The only problem is I received a promo code about five days ago and I know it should still be good, but when I try to enter it, it comes back as "invalid".
I can try my best to get to the bottom of this. Can I have your full name, account ID, and order ID?
yes. My name is Joseph Banter, order id is 0706609323. I am not sure what my account id is though. Is that my username?
Your username and order ID are different. I've pulled up your account without it though.
Oh great, thank you
How old is the code?
i received it 5 days ago
Okay, I just asked because they generally close after a week.
yes, my code should still be valid then
You're correct. I've created a new promo code for you to use. It is QLMKZ Is there anything I can help with today?
Oh great, thankyou Great, it seems to have worked. Thank you so much! That is all I need today.
Awesome, have a great day!