Hello, how can I help you today?
Hi I have a problem trying to complete my purchase. I've been trying to put in my credit card details but it's not accepting it.
Oh no, that is frustrating. Just to clarify, you can't get your credit card to work on the site?
yeah, I keep trying and it keeps saying my card is invalid but it's not
There are a few things we can try. May I ask who I am speaking with today?
Rodriguez Domingo
Okay Rodriguez, can you try logging out of your account and then logging back in?
ok hold onn no that didn't work
Alright, can you just double check the expiration date of your card and make sure it has not expired?
it definitely didn't expire. I made a purchase on a different site today
Can you try entering the credit card information again?
ok hold on no, still the same issue
That is really odd. Would you like me to make the purchase for you?
ok that would be gerat its the michael kors jacket for $84
Great, can I also get your credit card number and expiration date?
99875556241459885 10/2024
Alright, it went through for me! Sorry about the issue you had with out site today.
ok hope it'll work next time
You should be receiving your jacket soon. Is there anything else I can help you with today?
that's it thanks for your help
Thanks and you have a great day Rodriguez.