Welcome to AcmeBrands, how may I help?
Hi! I received my item but it is the wrong size So I would like to return it please
OK. Let me check that for you. May I have your full name and account ID
Rodriguez Domingo
OK. I have pulled up your account
I do not have the account id handy. Would you need any other information?
I will also need your username, email address and order ID
Username: rd090208 rd090208@email.com Order ID: 7299267295
OK. I have validated that information. What is your membership level?
Gold
Ok. gold members get unlimited returns. I can help.
Thank yoyu
I will need your street number, street name, city, state, and zip
sure 1400 Primrose Ave  Baltimore, MI 94385
Excellent. I have entered that into our system. How would you like to process the return?
Thanks
By mail, In store, or Drop off center?
I can drop it off to a drop off center
Very good. I made a note, and you are all set.
Thank you
Anything else I can hep With?