welcome to AcmeBrands, how can I help you?
Hi! I was charged for an order I never purchased
oh no! what is your nameplease?
Albert Sanders
sorry Mr Sanders. how did you find out? Do you have an order ID?
0138422200 It was on my billing statement
was this added on to an order?
no
i see. I am so sorry. Let ms see what our system has on this, do you have your account id?
No just my order id
do you have your username?
albertsanders624
and your email address please?
albertsanders624@email.com
hmm, are you one of our members?
Gold
OK, in that case, the Gold member is always right & I can refund you the amount
thank you
do you have the amount?
64
your account has been refunded. is there anything else today?
No thank yoyu
thanks for being our customer & have a good day!