Hello, how may I help you?
Hi. I heard something about my account possibly having 40 dollar in credit and i want to check. maybe from a promo package i bought
Okay, could I get your name, please?
yes, it's Sanya Afzal
Thanks, Sanya.

Let me check your account here.

I do see the $40 credit added to your account. If you refresh your account you should see it. Is there anything else I can help you with?
oh great, thanks. No i don't need anything else.
Have a great day!