Hello, how may I help you today?
I wanted to report that there seems to be a serious issue speed wise with the website
I am so sorry about the slow speed you are experiencing with our website.

Can you please try logging out of your account and logging back in?
It didn't seem to change anything
Can you please try visiting amazon.com and see if it loads slowly too?
that seems to load fine
I apologize for the inconvenience, but can you please try closing all other tabs on your browser and any programs running in the background?
yes that seems to have helped
I am glad that your issue is resolved, and I apologize again for the inconvenience you experienced. I will make sure to write up a report and notify our website team.

Is there anything else I can help you with today?
thanks for the help, now i can get back to shopping
You are welcome. Thank you. Have a great day!