Hello, thank you for contacting AcmeBrand. How may I help you?
I want to return the item below because it is the wrong size.
I'm sorry you received the wrong size Item, let me do what I can to help with that. Could you provide me with your Full name so I can pull up your account?
Name is Norman Bouchard
Thank you Norman. So I can check on the purchase, could you also provide me with your Username, Email and Order ID?
Username: normanb3, Email Address: normanb3@email.com, Order ID: 5803902032
Thank you Norman, I was able to pull up the order. Could you tell me the purchase date and your membership level as well?
Purchase Date: 2019-11-04, Member Level: Bronze
Alright do you have your receipt or the original packaging?
Yes, Product: Jeans  Brand: Tommy_Hilfiger  Amount: $74
Great, since you have the receipt I'll be able to set up the return. Please note that under our policy without the receipt or original packaging you only have 90 days to make a return. I'll be sending you a shipping label so I'll need your address. Could you provide me with that?
9992 Brushwick Dr  La Fayette, TX 4741
And would you prefer to do the return By mail, In store, or at a drop off center?
by mail
Alright you return is set up and you should receive the shipping label soon. Was there anything Else I could help you with?
No
Thank you and have a great day!