Hi! Thank you for contacting Acme today. How may I help you?
Hi.  My name is Joseph Banter.  I cannot login to my account because I forgot my password.  Can you assist please? My Username is jbanter0
Sure I would love to assist with that

Can I have your email address
I unfortunately do not have that information. My phone number is (246) 051-5698 if that helps.
Not a problem.  Do you have your account pin number or security question answer
My security answer is Alexander
Thank you for all that information.  I am not able to see you old password for security reason.  I can generate a new one for you
ok
Your password is w4z59qd0zl
ok Thank you for your help.
Is there anything else I can help with today
no
Thank you for contacting Acme today and Have a great day