hi how can i help you
I am thinking about buying some trousers, but I am not sure of the fit.  Can I return them if they are not what i need?
sure let me check

depends on your membership level, what is your membership?
Bronze
Bronze members are allowed returns for purchases made in the last 90 days.
Is this true even if I buy them on sale?
yes, that;'s true!
Okay great.  Do you include a shipping label?
you can come back here and i can send you one if you need it
Do I need to get an authorization number to send something back?
nope, youre good
Great.  I think that is all I needed to know.  Now I can go back to my shopping.  Thanks for your help Have a good day.
have a good day!