Hello, how may I help you?
hi I was looking at purchasing an item yesterday. When I logged in to buy this morning the price is much higher. It was a lot cheaper yesterday
Let me see if I can find what happened. First, may I have your full name?
Chloe Zhang
Thank you. So the price is higher today than it was yesterday?
Yes. Much
Okay. What is your account ID and order ID?
Account ID: HYPYB3YF2R Order ID: 3182519752
I'm sorry, the price yesterday was correct. Sometimes the price changes due to a change in demand or by order of the brand.
I see So can you correct it?
I can't change the price, but I can offer you a promo code to use on your next order. Would that be okay?
Sure. Thats fine
Enter MPSYV at checkout and you will receive a discount. Is there anything else you need today?
Thank you Thats all. Thanks for your help
You're welcome! Have a great day.