Hi! Thanks for contacting Acme support. How can I help you today?
It looks like my subscription was removed. I would still like my subscription to be active.
Sure, I can look into that for you. May I have your full name, please?
Rodriguez Domingo
How did you find out your subscription was removed?
It looked like it was removed on my end.
Did you get a notice of some sort?
No, I didn't. Is my subscription still active?
Let's check on that for you. Can I get your Account ID and Order ID?
I don't have my account ID handy. What about my address?
What makes you think your subscription was removed?
I thought it was. Am I wrong?
I need your account ID to look that up.
I don't have it. I have my address. Should I make up a number at this point?
One moment please.