Hello, what can I do for you?
Hi, this is Joyce Wu, gold member I'm thinking of buying a few items, but I want to see if my cart qualifies for free shipping
Okay, I can check for you

The items in your cart qualify for free shipping with a shipping time of five business days if the total pre-tax cost exceeds $25.00. Otherwise, there is a flat shipping fee of $4.99 for the entire cart. If you need your items to arrive sooner, you may request overnight shipping, which has a weight-based pricing system. Does this answer your quesrion?
Yes, that's excellent.  Thank you that was all I needed, I can handle the rest by myself
Okay, have a nice day