Hi, how are you doing today?
Hi I would like to return the Tommy Hilfiger boots because they are the wrong size
Ok, I can get that return started for you. Can I please have your name, as well as your username, email address, and order ID?
Name: Crystal Minh Username: cm982068 Email Address: cm982068@email.com Order ID: 3665234775
Thanks Crystal. What is your membership level? Also, what is the date of purchase? Hello?
Silver The date of purchase is 2019-11-27
Ok, great. Can I please have your address in order to create a shipping label?
1106 2nd Ave  Brighton, TX 72692
And would you like to return in store, by mail, or at a drop off center?
Mail
Ok, that should be all set for you to send! Can I help with anything else today?
No but thank you
You have a great day