Hello! Thank you for choosing AcmeBrands. How may I assist you?
Hi! My name is Norman Bouchard and I want to change the name on the account because it is currently spelled incorrectly!
Sure thing Norman, glad to assist you. One moment!

What is the current, incorrect spelling on the account?
So on my end, I see my last name being spelled with a double A. My last name only has one A as in Bouchard. Could you maybe just remove the extra A? I'd greatly appreciate it!
Sure thing! So it's presently misspelled as Norman Bouchaard?
Yes!
May I ask you to provide some information to verify your identity, please? I'll need any 3 of the following: Zip Code, Phone Number, PIN, Username, Password, Email Address, or the Order ID of a previous purchase.
Yes of course. My Address is 4830 Brushwick Dr Newark, MI with a Zip Code of 10965. The email associated with my account is nb608477@email.com.
Great! I just need one more piece of verifying information, please.
Oh ok. My username is nb608477.
Perfect. And to confirm, the correct spelling of your name is Norman Bouchard?
Yes that is correct! Thanks!
All set! Is there anything more I may help you with today?
No that's all I need help with! Thank you so much for your help!
Thank you so much for contacting AcmeBrands customer service. Take care!