Hi I need your assistance
Welcome to AcmeBrands. How may I help?
I bought a shirt from you guts you guys sorry But I need to return it
OK. I can help with that.
I have lost a ton of weight on a diet and it doesn't fit anymore It's the wrong size I didn't think my diet would work so I bought it in a big sie But the diet did work :)
Congratulations on the weight loss. Sure, let me help with that.
Okay thanks
May I have your full name and account ID
Sanya Afzal sanyaafzal432
OK Sanya. I have pulled up your account. Next I will need your username email address and order id
Okay sanyaafzal432@email.com 2771268817 It's the $99 Tommy Hilfiger shirt
OK. Got it. What was your username again?
sanyaafzal432
Thanks. I have validated your purchase.
Okay, so can I return it?
What is your member level
bronze
What was the purchase date?
2020-01-07
Do you have the receipt as well?
Yes, I have it I don't have the original packaging, though Is that a problem?
No problem.
Okay great
I just need your info so we can get you a label Full Street address City state and zip
2480 Lincoln Ave  Baltimore, TX 13026
Thanks. I have made a note.
So you will send me a label to return it?
Would you like to process by mail, in store, or drop off?
I would like to return it in the mail
Excellent. I have made a note and a label will be in your email shortly. Anything else I can help with?