Hi, I need to change my primary payment method for my account. I'm having trouble having it show up correctly.
Hello. Thank you for contacting AcmeBrands. May I please have your full name or Account ID in order to pull up your account?
Yes, my name is Crystal Minh
Thank you. One moment while I access your account. Okay. Can you please tell me what your current payment method is?
Right now I'm using a debit card
Okay. And what method would you prefer to use going forward?
A credit card I have
Okay. Please hold on one moment while I get this change started for you. Did you recently place an order that this new payment method would apply to?
No, I placed an order using my debit card. I just want to switch it for future orders.
Okay.
great.
Before I can change your payment method I need to verify your identity.
ok
Can you please give me your email address, zip code and telephone number?
My address is 8834 Woodshore St  Monterey, NY 22031
Okay.
my email address is cminh@gmail.com
Okay.
and my telephone number is (973)978-1024
Perfect. Please give me a moment to verify your identity. Thank you for your patience. Okay. Everything looks good.
great
Can you now please give me the credit card number for the credit card you want to switch to?
4392356709284716
Thank you. Just one more moment. And your account is now updated with the new payment method.
great, thanks for your help
You're welcome. Glad to help. Can I assist you with anything else today?
that's all
Okay. Well, you have a great day then. Thank you for shopping with us!
bye!
Bye!