Hello, thank you for contacting AcmeBrands, how may I help you?
Hi there, I need to return an item.
Absolutely, what is the reason for the return?
They are the wrong color. I needed solid black for a costume party but these have red and white stripes on them.
I understand.  Can you provide me with your full name or Account ID?
My name is Chloe Zhang
Great, can you also provide me with your username, email address, and Order ID so that I can validate your purchase?
My username is chloez00, my email is chloez00@email.com and my order ID is 6928252899
Thank you - can you confirm your membership level please?
Silver
What date was your order placed?
2019-09-21
Do you have your receipt or the original packaging?
I have neither.
Unfortunately without the reciept or the original packaging, we are unable to accept returns that are over 6 months old. Is there anything else that I can help with today?
Well that's too bad. I guess I won't be doing any purchases here anymore.
I certainly do apologize.  Is there anything else I can assist you with today?
I guess not.
Thank you and have a great day!