Good afternoon and thank you for contacting AcmeBrands! How can I help you today?
I placed an order and the promo code isn’t working
I apologize for your inconvenience. Could you give me your name?
Crystal Minh
Okay, Crystal, I've pulled up your account. When did you receive the promo code that you're trying to use?
9 days ago
Your promo code is out of date. What membership level do you have us?
Bronze
Great! Since you're a Bronze member, I'll be able to give you an updated promo code. I'm sorry that the first one sent didn't work correctly.
thank you but I really wanted to apply discount to this order is there any way you could make an exception
You're new promo code is HCQ7N for 20% off. Have you already completed an order today or are your items still in your cart?
I already placed an order. 7510627542
No problem, I can apply the discount to your existing order. What was to total of your order?
$59
I've applied the promo code to your account and your new total is $47.20.
thank you do much.
You're welcome. Is there anything else I can help you with today?
Have a great night and rest of your week! I really appreciate it
Thanks, I hope you do, too!