Hi, how can I help you?
Hi, I'd like to check in on my account and what types of shipping I can get please
Okay, can I have your name
Sure, it's Albert Sanders
What membership level are you?
I am a Gold level
You save on shipping fees with a gold membership
How about international shipping?  Is that included?
Yes it is included
Perfect, thank you!
Is there anything else I can help you with?
That is all for today, have a good one!
Thanks you too