good afternoon, how can I help you?
Hello, I was trying to log in to my account but I have lost the phone for the two factot authentication
oh not problem. would you give me your full name or account ID
Joseph Banter
additional to this you would give me your email to sent the reset link please
josephbanter022@email.com
ok I will send the email with the reset link for your account. In addition to this I will send you a link with security measures to avoid situations like this in the future.
Thank you very much
a pleasure to help you have a nice day