Hello, how can I help you today?
I want to verify my membership status.
Glad to help. May I have your full name please?
Alessandro Phoenix Account ID: OOPFXEWYU4
thanks Alessandro.
I want to make sure my status is active and current. I have silver
No problem. Can you please let me know your  Order ID to verify your identity?
Order ID: 2962133456
Perfect. Your identity has been verified.

Your status is not active and there is an amount of $49  due today.
Can I pay that on the card you have on file now?
I can provide a link to you so you can look this up in the future.
ok.
Do you still want me to pay it for you now?
please.
Your amount due has been paid.  Do you have a username to login to the link in future?
Yes, I am set now, thanks, goodbye.
have a nice day.