Hi, how may I help you?
Hello, the search bar is taking a long time to load. I keep getting a spinning wheel. I would like to know what is going on because it is getting frustrating
Sorry you are experiencing that I can help First, I will notify our website team so they can get to work on it

Next, can you try logging out of your account and then logging back in? This can sometimes fix the issue
Ok let me try that That did not seem to work
Ok Can you try clearing the cookies from your browser? I can explain how if you need me to.
hmm that seemed to have helped. Thank you for your time
Great you're welcome Can I help with anything else today?
That is all
ok, have a good day