Hello
Hello! How may I help you today!
I would like to return an order. Order ID: 5162280388 Hello?
Okay, what is the issue with the order?
I picked the wrong color
Okay, thank you for letting me know. Can I get your full name or Account ID?
Joyce Wu
Thank you! I have pulled up your account. In order to validate your purchase, I need your Username, Email Address, and Order ID please!
joycewu8, joycewu8@email.com, & ID: 5162280388
What is your membership level with us?
Silver
Thank you for providing me your information! When did you purchase the item?
Sept. 21, 2019
I have good news! Your order is eligible for a return. Can you provide me your street and number, along with the city, state, and zip code please?
7453 Circle Drive  Raleigh, NY 48815
Thank you! Would you like to process your return by mail, in store, or a drop off center?
Mail Thank you
I have successfully processed your return and will send you a shipping label to print off. Is there anything else I can help you with?
Nothing else.
Have a great day!