Hello, thank you for contacting AcmeBrand. How may I help you?
Hi. I was going to purchase an item on your website, but then I realized it is WAY overpriced compared to other places selling the same item. So, I was wondering why there is such a big discrepancy.
I;m sorry to hear that. Let me look into the pricing for you. Could you give me your full name please?
I'm Rodriguez Domingo
Thank you Rodriguez. I was able to pull up your account.

Could I also please have your Account ID and order ID?
Yep. My account ID is MCYEWLADRS And the order ID should be 6731496084
One moment

Great everything looks good there. Our pricing is determined by an algorithm that monitors the prices of items current.y rather than done by hand so sometimes the prices can jump up or down by amounts more than normal. I'm sorry for any incovenience this may have caused.
But this seems to be an exorbitant price compared to other competitors. Is there any way you can price match what they are offering?
Again I'm sorry. I can provide you with a promo code for the price match.
Would that promo code be significant or like a 2% reduction in the price
In this case it'll be 20% off.
Okay that sounds reasonable. Could you please do that for me.
Sure thign one moment.

Alright your promo code is A21GD Was there anything else I could do for you today?
Do I just use it when I am making the purchase - like at check out?
Yes, you'll simply enter that code in the "promo code" box at checkout
Okay great. Thanks
No problem. have a great day!