Hello
Hello how can I help you today?
I would like to check my order status I forgot my password and cant access my account
Okay You've submitted two problems, which do you wish to focus on today?
I guess resetting my password is the best solution so I can self help in the future My name is Albert Sanders
Am I correct in understanding that you wish to recover your password so you can check your status on your end?
Yes
Okay one moment please

Can I get your username please?
asanders869
Although I cannot retreive your old password I can generate you a new one

Can I get your pin number? Hello? We have a large line of customers waiting. If I don't hear from you soon I will have to disconnect this chat.