Hello, thank you for contacting AcmeCorp, how may I help you today?
Hello, I think the shipping address on my order is incorrect.  Can you check that for me?
Yes I would happy to look into this for you.
Is the address it will be delivered to: 9637 Circle Drive  San Lima, CA 89259
May I have full name or account id please to pull up your account?
David Williams
Thank you David, do you need to change your address?
No, I just need to make sure that is the address I have down for shipping
Did you receive an email stating the address was wrong?
I received an email that showed the wrong shipping address And it says it has been delivered, but I dont have it
So just to make sure I am following correctly, you received an email with the wrong address, item states delivered, but you are missing correct?
Yes, so I just wanted to see if the address they shipped to was: 9637 Circle Drive  San Lima, CA 89259 Which is my correct address.
Thank you may I please have your username, email address, and Order ID?
Username: davidwilliams620 Email Address: davidwilliams620@email.com Order ID: 9787591740
Thank you David, let me check our system.

I sincerely apologize, the email you got was in error. Your address is correct on file.
ok, that's a relief.  I will try and hunt the package down.  I live in a large apartment building so I'm sure it's here somewhere.  Thanks for your help.
No problem, I apologize about the delay. Your most welcome. Thank you for contacting AcmeCorp, please be safe and stay well.