Thanks for choosing AcmeBrands! How can I help today?
Hi. I am trying to make a purchase and my credit card keeps getting declined. I can't figure out why because my credit card is working fine for other things.
I'm sorry to hear! Let me help you troubleshoot that. Just to make sure, your card is not expired, is it?
No, not expired
Okay. Do you mind trying it just one more time?
Sure.
Thanks! Please let me know if that works.
No. Still won't go through
Okay. One thing that often works is if you log out of your account, and then back in. Can you try that, please?
Yes, one second while I try that
Thanks.
Ok. Looks like that resolved it! Thank you!
Great! Can I help you with anything else today?
No that is all
Okay, have a nice day!