Hi, how may I help you?
I have a shipping question
I can help with that
I have a couple of packages going to Japan. Can you tell me the cost?
Yes, you want to know the cost of international shipping, correct?
yes
Ok, one moment please Can I have your full name or Account ID please?
Joseph Banter JBYURII45
Let me check if your account lets you ship to Japan for free

Ok, unfortunately your account does not offer you free shipping internationally at this time I'm going to send you a link with what is offered by your subscription to help with any other questions you may have.

Keep shopping with us and you will eventually be able to upgrade to an account that does have free shipping. Can I help with anything else today?
so the link will include all international rates?
Yes, it has all the information on shipping rates to Japan and elsewhere
cool, thanks, that's it then
Have a great day!