Hi, how can I help you?
Hello, I searched a pair of jeans yesterday and put them in my cart to order today but the price is higher from yesterday, why is that?
sure, let me check. Can I have your name and account ID please?
Sure it's Chloe Zhang, ZTNIPDY3MI
and your order ID please?
1386790025
Thank you! Sometimes our prices do change online depending on demand. We use algorithms to determine pricing, unfortunately it something that's out of my control
I was surprised to see that today, as a Gold member is there any way to get a promo or discount on the item?
sure, here is a promo code for 20% off

AQLNX
Great, I really appreciate that Thank you for solving that for me
no problem! anything else?
No thanks again, have a good day
you're welcome, you too!