Thank you for shopping with AcmeBrands! How may I help you?
I wonder is I can stop an in transit order? I just realized I ordered the wrong item
Oh, I see. What was wrong about it?
wrong size
May I have your full name?
Norman Bouchard
May I have your username, email address, and order ID?
Username: normanb1  normanb1@email.com Order ID: 8479375273
What membership level do you belong to?
silver
When did you buy it?
3/1/20
We can't stop the shipment, but we can get it ready for you to return when it arrives. May I have your full address?
2781 Woodshore St  Raleigh, CA 97506
How would you like to return it? Via mail, in a store, or at a drop off center?
store is fine
Okay. They're ready for you to take it back. Is there anything else you need?
No, thank you!
You're welcome! Have a nice day.