Hi.  How can I help you?
I want to return an item because the product had a stain
Ok Can you tell me your name, your username, your email address, and the order ID from this item?
Name: Alessandro Phoenix, Email Address: alessandrophoenix005@email.com, Order ID: 5358694230
Can you tell me your username?
Username: alessandrophoenix005
What is your membership level?
Silver
What's the purchase date for the item?
2020-01-07
Ok, you can return the item Can you tell me your address for the shipping label?
5500 Lincoln Ave  Newark, MI 23928
Would you like to return by mail, in a store, or at a drop-off center?
by mail
Ok, the return is processing.  You can print the shipping label and send the item by mail.
Okay
Is there anything else I can do for you today?
No
Ok, I'll end this chat now