Hello, how can I help you today?
I want to add an item to my existing order, I forgot to add it earlier
No worries. Let me see what I can do. Can I have your full name?
Norman Bouchard
And your account and order ID's?
Order ID: 3783720205 Account ID: EUIKJCB3NA
Okay, what's the shipping status of your item?
Shipping Status: Out for Delivery
Can I ask your membership level then?
Bronze
I'm sorry to say this, but since the order has already left our warehouses I can't add anything to the order
Oh no.  That's too bad
And since you're only a Bronze member I can't make a new order for you. So there's not much I can do. Again sorry.
Well thanks for trying
No worries. Anything else I can do for you?
That's all thanks
Well then have a nice day!