Thank you for contacting AcmeBrands. How can I help you today?
I returned an item and the charge is still showing up on my statement.
I'm sorry for the delay in seeing your credit to your statement. Could I have your name and order ID?
Yes, my name is Alessandro Phoenix The order id is 9260114845
Thank you, Alessandro. Can you give me the username and email address you used when placing the order?
Yes, my username is aphoenix555 My email address is aphoenix555@email.com
Thank you. How long have you been waiting for the refund to appear on your account?
I returned it a few days ago
What is your membership level?
Guest
It typically takes at least 7 days for the refund to appear on your account statement. We ask that you allow more time for the credit to appear.
Ok, I will wait a few more days. Can I contact you later if it doesn't go away.
Yes, please contact us again if you don't see it after a week. Is there anything else that I can help you with?
That is all I needed.
Great! I hope you enjoy the rest of your day.