Hi, how are you doing today?
Hi, I forgot my username and I need to access my account.
No problem, I can look that up for you! What is your name?
Sanya Afzal
Thanks Sanya. In order to verify your identity, I will need some information from you. What is your zip code and email address?
77696 is my zip code.  I don't know the email that is associated with my account.  But I have a phone number if that helps?
Yes, phone number works great!
Phone Number: (753) 731-8447
It looks like your username is safzal1
Great thank you for the help!  Can you hold for a second while I see if that works?
Sure!
Yes, it works!  That's all I needed today.  Thanks again
You're welcome! Have a great day :0