HI! How may I help you today?
yes i just received an email stating that the premium subscription was added to my account even though i didn't want it
I am sorry that happen.  Can I have your name?
Norman Bouchard and i also see it charged me the $40, so i would like a refund
I actually do not see anything being added to your account.  I do not see an email from us.  It was a scam.  If you look at the link they sent, you will notice it is not use.  I would highly recommend deleting that email Was there anything else I could assist with today?
oh okay, so everything is good on my account?
Yes it is.
ok, thank you for your help and that will be all
You're Welcome! Have a great day