Hello! How may I help you today?
I was supposed to have received a refund, and I don't see it yet.
Sure let me help you with that.
Thanks
Can I have your Order ID, Username & Email address please
Sure.  Hold on.
Take your time.
dwilliams745@email.com 7912746268 I think my username is dwilliams745, but I'm not sure.
You were correct, that was your username
Awesome. Thanks.
Ok, it looks like it's in progress
How is it going to be refunded?
Let me check that for you
Thanks.  I ordered this in July of last year.  Is the refund method stage coach?  :)
Ha! I would hope not. I'm just checking with the system right now
Thank you.
I'm sorry for the technical delay. I promise I'm still hear looking into it for you
Okay.  Thanks.
It will be going to your credit card on file
Perfect.  Thank you.
You are most welcome! Is there anything else I can help you with today?
Nope. That'll do.  Thanks!
Have a great day!