Good afternoon, how can I help you today?
I would like to check the status of my order because the payment method seems to wrong
I can look in to that for you. Can I get your full name or Account ID?
Joyce Wu
Let me just pull up your account Joyce.
ok
Thanks Joyce. Were you just wanting to change your payment method?
Yes, but is there you can find out what payment was used on the order? a way
Let's look in to this. I need your full name, account Id and Orde I Sorry. Order ID to verify your account
Order ID: 7921095386 Account ID: 0S1UA35MES Name: Joyce Wu
Do you have a shipping status Joyce?
Shipping Status: Delivered
What made you think your payment method was wrong Joyce? Since it has already been delivered I can not see the method used. But you should have already been charged and should see where it went. I can not change the payment method for this delivery but can for future deliveries.
OKay so its too late, thank you for all your help I understand
Sorry about that Joyce. Have a great day.