Hi, this is Acme Support. How can I help you?
Hi, I'm wanting to find out the status of my subscription.
Sure! May I have your full name, account ID, and order ID?
Is it still active? Joyce Wu, account ID is PDL3WMLQ10 One second and I'll get a hand on my order ID That order ID you were asking for is as follows - 8005076036
It is still active. You have a balance of $49 due in 3 days.

I've sent a link to your email address on your account with the link to look this up in your online account.
Okay, so what's the due date on my balance there?
3 days from today.
Ok great, thanks a lot. You're a life saver.
No problem at all. Was there anything else I could help you with?
That was it, thank you so much. Hope you have a sun shiny day!
Thank you, take care