Hi! How can i help you today?
Hi, I'm hoping you can help me.  I was charged for an order that I didn't actually buy.  I'd like to get to the bottom of this please
oh wow let me look for you what is your name
It's Crystal Minh
can i please have your username email adddress and order id
cm680455 Email Address is cm680455@email.com 5365801710 is the order ID
You're right!

you should be all set
Oh wow, thank you for resolving this!
the money has been refunded to your payment method
Perfect
do you need anything else
That was weird, but I'm happy it's solved I'm all good now, thank you
bye