Hello, how can I help you today?
I want to return an item because the product had a stain.
Okay, can I have your full name?
Name: Crystal Minh
And your username, email, and order ID?
Username: crystalm960, Email Address: crystalm960@email.com, Order ID: 1965571744
And what's your membership level?
Member Level: Gold
Okay, can I have your full address?
3344 Woodshore St  San Mateo, TX 69457
And how would you like to process this, by mail, in store, or at one of our drop off centers?
By mail
Okay, everything is done on my end. Everything else you need to do will be in the email you'll be sent. Is there anything else I can do for you today?
No
Then have a nice day!