Hello, my name is Donny. How may I assist you?
Hello I ordered some Tommy Hilfiger boots yesterday for $89  and see that they are way cheaper today. Why is this? I would like to get refunded the difference if possible
This is due to a sale that is running as of today. Let me get that started for you.
Okay
To start I will need your account name or account ID please.
Joyce Wu Account ID: JSEX7PPUAJ
Thank you. One moment please.

and just need your order ID now if you have it
Order ID: 2077905660
Thank you. I am  now verifying the account

Now to verify the purchase I need your username and email address please
Username: jw082196 Email Address: jw082196@email.com
Thank you. I have validated your purchase and will now move on to the refund. Just a few more moments here. Which method of payment would you like your refund issued to?

Are you still there?
Yeah, sorry Thank you for the refund.
It's okay.
The system seems to be lagging out. Everyone at home bogging down the internet.
The refund hasn't been issued just yet. Would you like your refund issued to your credit card? I understand. My internet is being quite slow as well.
Well, when I came back I see I have a different customer profile now with different info
okay let me just access your account one more time to insure your refund gets issued to you properly.
okay
is your account ID still JSEX7PPUAJ ?
No, the system refreshed on me and gave me totally different info. buggy
Sorry about that. What is the new account ID?
Well, my new problem is that I am thinking about buying a product and want more info on it.
No worries. Just one moment Which product would you like more information about?
A Calving Klein shirt that is priced at $59 dollars. White shirt with black lettering.
And what kind of information can I get for you about the shirt?
What I want to know is how do I wash it?
I searched for cleaning information on this shirt and have found this... Even though the shirt is of high quality, it can be washed like most other garments. Toss it in the washer and dryer like you would with anything else and wash normally. It is recommended to use color guard with bleach detergent to keep the colors lo
Awesome, thank you.
My pleasure. Is there anything else I could help you with today?
That's all, Great job!
Thank you. I hope you have a great day and stay healthy out there :)