Hello, how can i help you
I want to upgrade my shipping status to overnight
I will be happy to help you with that. Can i get your full name.
Crystal Minh
I found your account crystal. Now can i get your account id and order id?
account id is NVYMS0FBPE and order is 9341523388
I verified your identity now can i get your shipping status
In Transit
Unfortunately since it has already shipped I will be unable to upgrade it. However there is a chance it could arrive tomorrow anyway. I apologize for the incovience. Can i help you with anything else?
no
have a great day.