Hello, how may I help you today?
Hello, I didn't receive my money after I already returned the product.
I am so sorry to hear that. Can I have your full name or account ID please?
My full name is Joyce Wu
Can you please tell me your username, email address, and order ID so that I can verify your purchase?
My username is jw745006, my email address is jw745006@email.com, and order ID is 4316085224
Can you please tell me how long you have been waiting for your refund?
It has been 4 days
Do you know your membership level?
It is Gold
Refunds may take up to 7 days, but since we highly value our Gold members, I can process your refund right away. Please give me a moment.
Thank you!
I've successfully processed your refund. Is there anything else I can help you with today?
No, Have a great day!
Thank you. Have a great day!