Hello! How may I help you?
I need to access my account, but I seem to have forgotten my username.
Oh no. May I Have your full name and account ID? I can help you.
Norman Bouchard but I don't have my account id
That is fine! Do you have a zip code, phone number, or email address? I'll need two of those.
54716 is my zip and normanb7@email.com
Thank you. Your username is nbouchard1
Ok great let me try that
Is there anything else I can help you with?
Yep, that works.  That's all I need.  Thank you
Have a great day.