Hello, how may I help you?
Hello, can you help me log in to my account please, I don't remember my password
Okay, can I have your full name and your username?
Sure it's Rodriguez Domingo, rodriguezd288
I will need your PIN number or your Security Answer to generate a new password for you.
It's 777284
Thank you, here is your new password: 30ff762y7nh Is there anything else you need help with?
Perfect that worked, thank you, have a good day
You're welcome, have a nice day.