Hi there, how can I help you?
I must have mistyped my address when I registered.  The street address is wrong.
OK, what is your name and account ID please?
Joyce Wu.  It will take me a second to get my account ID.  Hold on. Hmm.  I don't seem to be able to find it.  Will my username work?
Hi Joyce, yes, that will help; Also, if you could give me your zipcode and email?
joycewu9@email.com 98201
I have been able to verify your account. What is the correct address please?
7628 Brushwick Dr Raleigh, MI 98201
Is there something else I can help you with today?
Awesome.  That'll do. Thanks!
Great, thanks for being our customer & have a great day! Good-bye!