Hi! Thanks for contacting Acme support. How can I help you today?
Hi.  My name is Joseph Banter.  I was wondering if you could tell me about the benefits of premium membership?
I'd love to Mr. Banter. Just one moment while I bring up that info.

The first benefit is an invitation to our annual holiday extravaganza! It has an open bar and we offer free flights from anywhere in the US. Bronze members save on shipping fees and also have access to promo  codes. Silver members can have purchases and returns initiated by customer service reps. and Gold members get unlimited refunds. Does that sound awesome to you?
Yes it does.  Thank you for the information.
My pleasure. Is there anything else that I can help you with today?
That is it
Have a great day and thanks for shopping with Acme!