Hello, how can I help you today?
i am unable to log in with two-factor authentication because I lost my phone.
Glad to help. May I have your full name please?
Chloe Zhang
thanks Chloe.

I will email you the reset code. What is your email address?
chloez31@email.com
I am sending you the reset code to the email address saved on file.
ok, i'll check my email.
Here is a link about security best practices. You can visit them for best practices for security.

Is there anything else that I can help you with?
that is what i needed.
Have a nice day!