Hello, how can I help you?
Hey I just need to check on my shipping status. I didn't receive my package. It's been about 9 days. Hello?
Let me check on that for you. What is your full name or account ID?
Ok, Z8UTFWUGAN
Thanks. To validate your purchase, I will also need your username, email address, and order ID please.
alberts3,alberts3@email.com, 1828282128
Thank you! How long have you been waiting for the item?
9 days
That is much too long. I will go ahead and ship you out a new item for you. Can you provide me your full address and the brand and type of item you purchased?
Okay great thank you! 9704 Lincoln Ave  Monterey, MI 55386 $69 Tommy Hilfiger Jeans
Great! I went ahead and placed that order for you. It should arrive within 3-5 business days.
Thank you so much I appreciate your help
Is there anything else I can help you with?
No that's all
Have a great day!