Hi, how can I help you today?
HI I AM HAVING PAYMENT ISSUE WITH MY ORDER order
Ok, can I have your name or Account ID so I can pull up your account please?
i am David Williams David Williams davidwilliams047
Ok, thank you. One second please.
ok
Ok, I was able to verify your account. So you're having an issue with your payment method?
yes
Do you have your order ID available?
Order ID: 4053805307 my order status
Do you know the shipping status of your item?
yes
Has the item shipped?
no please check from end and let me know the status
So is the item in shipping status "order received"?
ok
I can enter a new payment method for you since the item has not shipped yet.
yes please
What is the new payment method you would like to use?
cash on deliver
Ok, your payment method has been updated Is there anything else I can help you with today?
no thankyou
Thank you!