Thank you for being an AcmeBrands customer! How can I help you?
Hi. My name is Sanya Afzal.  My order ID is 7683492650.  I would like to return the Michael Kors boots because they are the wrong color.
Okay, I can help you with that. I may need another piece of information. Let me pull up your account first.

May I also have your email address?
My email is safzal37@email.com
I'm sorry, I also need your username.
My username is safzal37.
What membership do you have?
Gold
Great! Gold level members have unlimited returns, so we can get this going for you. May I have your full address?
7249 Kennedy St, Baltimore, MI 83185.
How would you like your return processed? You can do it by mail, in a store, or at a drop off center.
mail please
Okay, your return has been processed. You will receive your shipping label shortly to return your item. Is there anything else you need?
Thats it thank you.
You're welcome! Have a nice day.