AcmeBrands, how may I help you?
Hello!
hello
I have a question about my purchase
What would you like to know?
Is the shipping cost included? I got an email that does not say so.
Let me find out for you. Could I have your full name or account id?
Sure, My name is David Williams, and my acc id is LB71PNDI4N
Could I have your order id?
7363804674
Could you provide your account id again?
It's LB7IPNI4N
Could you provide your username and email address to validate your purchase?
Username is davidw61 and the email is davidw61@email.com
thank you Let me check with the account about your question about your order.

No shipping cost is not included in the order.
That's good to knwo. So, all I have to pay is the product price. Isn't it?
No shipping cost is not included so you have to also pay that.
Ok I got it. Thanks
Can I help you with anything else?
Thank you, and have a great day.
Have a good day.