Hello, how can I help you?
Hi! I was wondering if you could help with my subscription payment?
Sure, can I have your name?
David Williams
Are you wanting to make a payment?
Actually, I was wanting to see if I could get an extension on the due date.
Okay, can I have account and order ID?
The account ID is SLT6MFWMIQ My order ID is 6146691662
Thanks, and what is your membership level?
Currently it is guest
I'm sorry, but we don't allow extensions at the guest level.
Is there any way to get it approved? Maybe with a manager's OK? I really want to renew, but won't have the funds available until next week
I can escalate to a manager and one will call you back. What is your phone number?
Thank you! It's (522) 674-4823
A manager will call you back later today, is there anything else?