good afternoon, how can I help you?
Hi! I purchased an item from your website but it never came. Can you check the status please?
oh I see, could you give me your full name or account ID
Crystal Minh
additional to this would give me the order ID, email and username please
Order ID: 9212644527 my email is crystalminh764@email.com and my username is crystalminh764
everything in order, how long have you waited for the product?
It has been a week oh sorry 9 days to be exact
I understand we are sorry that you have to go through so much when receiving your order, let me order a new shipment. would you give me your full address
4475 1st Ave  Monterey, NY 59390 Thank you. Yeah... I really want it as soon as possible.
ok I just need to tell me the brand and type of the product
It is Michael Kors Jeans the price is $84
all set!
Thank you. Appreciate your help
a pleasure to help you have a nice day