Hi, how can I help you?
Hi the item I recently received had a stain. I would like to return it.
ok, I can help with that Can I have your full name or Account ID please?
Joseph Banter
Can I have your username, email and Order ID?
Username: jb822783 Email Address: jb822783@email.com Order ID: 4814285628
Do you know your membership level?
Gold
Ok, great You get unlimited returns as a gold member
That's great news!
Yes, we value you as a customer! I will send you a shipping label to print out so you can return the item to us for free. Can I get the address?
0798 Woodshore St  Raleigh, NY 83356
How would you like to process your return? By mail? Or In Store or At a Drop off Center
mail would work
ok

Ok, your return is complete! Just mail us the item at your convenience
Sounds great. Thank you so much
you're welcome Have a great day!