Hello, how can I help you?
Hi, I think I have a problem with my subscription
What seems to be the issue?
Sure, I was going to check my status on my profile but it is not available
Let's check the status of it for you
Like it was removed, kind of a bug or something
Can I get your full name, account ID, and order ID?
Sanya Afzal I do not find the other information, perhaps it was something related to me deleting the cookies
What exactly do you need from me?
I want you to tell my subscription because I cannot find myself Because I read a news that some of your services were removed
In order to get the information on your subscription, I need your account ID and order ID Who did you hear this from?
I read it from Buzfeed
Hello, it looks like you may have misunderstood the news piece. I can assure you that there is nothing to worry about and we haven't removed any services or added any charges
Ok, thanks! Have a good day
Is there anything else you need? You too!