Hello, thank you for contacting Acmebrands how may I help you?
I lost my phone for 2 factor authentication and now I can't access my account. Help!!
I would happy to help.
thanks
So you are no longer able to access your account?
I can't complete 2 fator authentication to access account, so no *factor
Ok one moment please
thanks
May I get your full name please?
Joyce Wu
Thanks Joyce May I get your email addressd?
jw995179@email.com
Thank you. I will send a reset code to your email.
awesome
In order to be safe, I will also send you link about security practices.
thank you
Is there anything else I can help you with?
No thanks. I'll check my mail now
Great, have a nice day.