Hello, how can i help  you.
Hi, I would like to move my shipment to next week delivery. I will not be around this week.
Okay, I will be happy to help you with that.
Thank you.
Can i please get a name.
Joseph Banter
Okay i just found your account. You would like to change delivery time correct?
Yes please.
I will need to verify your identity first. Can I get a name, account id and order id
Joseph Banter Account ID: LWNHNNY0IR Order ID: 8146768278
Now can I ask for the status of the shipment currently?
Delivered
Im afraid there is nothing we can do about it then.
Oh okay, i guess thats all.
do you need anymore help?
That is everything.
Okay have a great day.