Hello, how can I help you today?
Hello, I would like to get on my account to review some things but I cannot access it due to losing my phone and not being able to do the two fact authentication
I see, let me see if I can help you with that. Can I get your name or account ID?
Joseph Banter
Mr. Banter, I'll need your email so that I can send you a reset code.
josephbanter671@email.com
It's a good idea to follow best practices for security I'm going to send you a link about this topic.
Ok great thanks
Okay a code has been sent to your email, are you satisfied this resolution?
Yes I am
Can I help with anything else?
That is all
Have a great day.