HI! Thanks for contacting the Support team. How can I help you today?
I'm pretty worried, I haven't paid my subscription payment yet. I'm ready to purchase some items but I don't think my subscription payment has been processed. should I just skip shopping for now? Should I go ahead?
Sure, so you want to check on the status of your payment? I can help you with that.
Ok, great. Do you need info?
Can I have your Full name?
Rodriguez Domingo Phone is (444) 845-9908
The standard subscription cost is $99. Is that how much you'd like to pay?
I can't pay that yet because that is on a credit card that hasn't posted my payment yet. Can I have an extension on that payment before I post it?
Okay, can I get your account ID?
I don't have that. (I'm at work at not at my usual computer with passwords on it).
Okay, one moment please. Do you have your username?
I'm sorry I don't.
Okay, I can see that you owe $14 on your acccount. Would you like to pay that today?
I'd rather try to get an extension to pay later.
I can't give you an extension without your Account ID.