hello.
Hello! Can you tell me your name?
Joseph Banter
Thanks, Joseph. What can I help you with today?
I got a refund for a shirt and just wanted to check on its status.
I can help you with that. Can you give me your account ID please?
I don't have my account ID, I can give you the order ID. 5836198403
Ok, let me check on that.

Can you provide me with your username and email address?
jbanter9 jbanter9@email.com
It looks like your refund is complete. The money was refunded to the card you associated with your account.
Oh okay, well thanks for checking on that for me.
Is there anything else I can help you with today, Joseph?
No thanks. Have a good day.
Thank you, you as well.