Hi, there.  How can I help you?
Hello... I just looked at my account and realized that my address is wrong. It should be 9217 Kennedy St and not 9218 Kennedy St Can you help me fix it?
Absolutely.  May I have your full name or Account ID?
Sanya Afzal
Okay, I've pulled up your account. Just to verify:  the correct address is 9217 Kennedy St., correct?
yes it is
Great.  To help you change the address, I'll need 3 of the following:
sure
Zip, phone #, PIN, Username, Password, Email address
my zipcode is 2297 Username: sanyaa30 Email Address: sanyaa30@email.com wow.. that is more than 3
Is 2297 correct for your zip code?
phone: (267) 345-6789 yes
Great, I'm going to change the address on your account.
Thank you
I've updated your address.  Is there anything else I can do for you today?
I am good now. Thank you so much for your help
You are very welcome.
thanks. bye
Thank you.