Hello, how may I help you today?
I'd like to confirm the shipping address on my order
I'd be happy to help, could you please provide me with your full name or account number?
Chloe Zhang
Do you perhaps need help changing the address on your order?
Can you give me the shipping address you have for my order?
Oh, yes. May I have your Account ID and ORder ID?
Order ID is 9255758025
Thank you. And just your account ID please.
CHLDP2YJ7V
Great, I have verified your identity. Now I just need to confirm this was a valid purchase, Could I please have your username?
cz409696
Thank you I will also need your email address
cz409696@email.com
Perfect, your purchase has been verified. Now allow me to check the shipping address
Thanks, and give me the status of the order as well
What was your question regarding the address?
I just need to confirm the shipping address, so can you give me the on you have on file? Confirm shipping address
I can help you change the address but I am unable to confirm it for you My apologies. Is there anything else I can help you with today.