Hello, thank you for contacting us, how can I help you today?
hi, the item i bought is overpaid compared to the competition. I would like to figure out why is there a price discrepancy?
Sure thing. Im certain I'll be able to help with that. Can I have your First and last name please?
Alessandro Phoenix
Thank you very much, this is an inquiry about a competitor price discrepancy correct?
yes
Alright, can i please have your Account ID and Order ID?
Account ID: 7ONTAJ5TP2 | Order ID: 5329662736
Thanks so much. The prices on our products are determined by an algorithm. Often times the prices will change and update based on the information we have available. I'm very sorry for any inconvenience this may have caused..
Okay, i just wanted to understand why the price were different. Thank you for allowing to understand more about this.
Not a problem, always feel free to come to us with any questions or concerns you may have. Was there anything else I can help you with today?
Thank you and i will. No that is all i needed help with.
Thank you for shopping with us. I hope you have a great day!