Hi, is the shipping date still tomorrow for my order?
How may i help? i see, you wish to check the status of your shipment date, I can assist with that what is your full name so i can pull up the account
Rodriguez Domingo
thank you and were you wanting to change the delivery time to evening, or did you recieve an email indicating there may be an issue with shipment/
it said next week in the email
i see thanks May i have the account id and order id to access the shipment info?
RKAER1BBCV 9016326703
thanks may i also have your username and email
rodriguezd859  Order Statement rodriguezd859@email.com
thanks

ok lets see ehre

ok looks like there is an issue on our end I must apologize for the inconvience I have a few options to rectify the situation I can update the shipping date for you, I believe that is the best course for now
no worries thank you
So I will change the delivery date for tomorrow does that work?

I have fixed the issue and your order will be shipped tomorrow. Is there anything else I can help with?
that is it
Have a nice day!