How, can i help you
hi
Hello, what can I do for you.
I made a purchase but now I have decided that I do not want it anymore. I would like to request a refund please
Do you want to do a return?
Yes please
Is there a defect with the product?
no I just changed my mind about it
Can I get a name please
Sanya Afzal
Can I now get your account id and order id
Order ID: 1279677246 I do not have the account id handy
Can i get your email address and username then
sa416431@email.com Username: sa416431
Okay thank you. Have you already received the product?
no i havent yet i wanted to cancel it before it ships
Okay , thats what I needed to know.  I will go ahead and cancel and give you a refund. Would you like that refund in a gift card, check or back to credit card?
credit card please
To do a credit card i will need your account id, which you said you don't have?
yes gift card is fine
Can I please get your address.
3747 Brushwick Dr  Newark, CA 82411
Thank you I will go ahead and send refund now.
thank you
Can I help you with anything else?
The amount should be $59
I added 9 more dollars to it.
thank you thanks for your help
Is that all?
yes plese please
Have a great day.