Hello there! How can I help today?
Hi.  My name is Rodriguez Domingo.  My Account ID is O8LMFTMXTF.  I believe I was charged twice for my subscription fee.  Could you check this please?
Of course, I'm sorry for the trouble! One moment, please.

What is your order ID?
My Order ID is 2684941034.
Thank you! And what is your membership level, Rodriguez?
Bronze
Thank you.

Unfortunately, I'm showing on my end that there was not a billing error. I believe that the confusion is due to the fact that this year's subscriptions are more expensive. I'm very sorry for the inconvenience.
Hmmm...Ok.
Is there anything else that I can help you with, though?
That is all.  Thanks.
You're welcome, have a nice day!