Hello, I'm Danny from ACME. How may I assist you today?
Hi! Funny thing happened to me. My cart won't let me put the item. Can you help?
Sure, that's no problem. Is it just one item?
yes. A pair of jeans
Have you tried refreshing the page and trying to add them to the cart again?
Yes I did
Does the jeans description page say that it is out of stock. If they are, they can't be added to the cart.
let me see Yeah apparently it is out of stock sorry for the trouble
Ah, there we go. Would you like for me to find out when they will come back in stock?
yes please
What is the brand of the jeans?
Calvin Klein
Okay, so I spoke to our team and jeans are usually refilled at the beginning of every month. Is there anything else I can help you with?
ok  thanks
Have a great day! Thank you for being an ACME customer.