AcmeBrands, how may I help you?
The charge on my billing statement has not been reversed even though I have completed the return
Let me help you with that. Could I have your full name or account id?
Name is Crystal Minh
Could I have your username, email address and order id to validate your purchase?
Username : crystalminh709, email address : crystalminh709@email.com, Order ID: 4922029301
Thank you How long were you waiting for the refund?
I have been waiting for like a day
What is your membership level?
Gold
I have processed your refund. I am sorry for the delay. Can I help you with anything else?
Thanks, no problem
Have a good day.