Hello! How may I help you?
Hi I have a problem accessing my account. My phone broke and I am using it for 2 factor authenticatoin
Oh no. Let me help you. May I have your full name and account ID?
Albert Sanders DSKEM45ELR
May I have your email address?
alberts3@email.com
I have sent the two factor authorization link to your email address.
ok thanks for that
I have also sent you a best practices pdf Is there anything else I can help you with?
that's it
Have a great ady!