Hello, how may I help you today?
Hi i just got an email stating the awesome benefits of the different subscriptions. Based on my level it seems im missing about 40 bucks worth of credits from a promotional package i got
Sorry to hear that, I'd be happy to assist. Can you give me your account ID?
Shoot right now i dont have that
That's ok, can I have your full name?
Joyce Wu
Thank you, let me record the source of your credits in the system real quick.
K thank you
Thanks for your patience, Joyce. It looks like the credits should have gone through, so this is likely an interface error. Can you try logging out and back into your account?
Let me see Hmm i see it now!
Glad to hear that! Is there anything else I can help with?
No thank yo
Great, enjoy the rest of your day!