Hello, how can I help you today?
Hi! I had a question about the subscription
I can help you with that. What were you wanting to know?
I wanted to know what happens if one is late in making the subscription payment
Do you currently have a subscription with us?
Yes I am a Gold member
Can I get your full name or Account ID?
Sanya Afzal
I pulled up your account Sanya. It is currently active but you have a payment of $55 due in 3 days.
Oh okay
We really value our Gold members and if you think you can't make the payment we can look in to getting you an extension.
Oh. In case the payment gets delayed, is there a penalty or such?
Did that answer your question? Let me look in to this a little more. One moment please.
Thank you
Gold members can always get an extension with no penalty. Were you needing an extension? As I said, it is not due for another 3 days.
Sounds good. No thats fine. I do have 2 more days to make a payment right ?
Yes. was that all you needed today then?
Yes. Thank you
Thanks, you have a great day.