Hello, how may I help you?
Hi i have a question about a promo ccode I just made a purchase and tried to apply the promo code but it said it was invalid I just got this 2 days ago
Okay, you are needing help with a promo code, correct?
yes
I will need your full name and account ID, please.
Albert Sanders My user name is asanders393 ID is 5728780111 It was for the Michael Kors jacket
You said the system marked it as invalid, right?
yeah
Okay, one moment while I check the system.
ok thanks
According to the system, there isn't an error. However, if you give me your membership level, I should still be able to help.
ok my member level is guest
Unfortunately, since you are not a regular customer, there is truly nothing that can be done about this issue. I apologize.
oh no are you sure?
I am sure, Mr. Sanders. I am sorry.
ok then thanks for trying
Is there anything else that I can do for you?
I'm not going to buy the item no that's it
Again, I apologize for the inconvenience. Have a great day.