Hello. How can I help you today?
I got an item yesterday and it turns out it was the wrong color Id like to return it Crystal Minh is the name on the account
Sorry to hear. Lets see if we can get that processed. May I have your name please?

May I have the username, email, and account ID please?
crystalm558 crystalm558@email.com Xskdj329
Oh I need the order ID also? Thanks
7580179875
What is your membership status?
Guest
When did you make this purchase?
it just got here today
When was the date of purchase? Do you still have the receipt?
2020-4-7 yes and its in the packaging
Ok since you have the receipt I can process the return. May I have your address?
7226 Brushwick Dr  Newark, CA 43242 can i return it by mail?
Yes. I will send you a return label you can print.
great
Ok you should receive the label by email. Anything else I can help you with?
no that was all
Great have a nice day.