Hello, how can I help you today?
Hi, my name is Norman Bouchard, I have a premium subscription with your site I want to keep that subscription active, but I can't seem to figure out how to pay my subscription fee.  Can you help with that?
May I have your full name or your account ID?
Yes, account ID is RBLJX7WXQO full name Norman Bouchard
And do you have an order ID?
7961309604
Ok, a standard subscription is 99 dollars for a year. Would you like to pay the full amount today?
That sounds good, yes, I'd like to pay it now, if possible
Would you like to use the credit card on your account or enter a new card?
The one on my account would be perfect
Ok, your account is renewed for another year. Is there anything else I can assist you with?
No, that was everything.  Thanks for your help
Have a wonderful day.