Thank you for contacting Acme.  How may I help you today?
Yes i was looking on your site at the the different memeberships. And i have some questions
Okay, I can help you with that What were you wondering about regarding memberships?
Yes, i would like to know what are the benefits of premium membership
Okay.  All of our premium members get invitations to the annual holiday extravaganza, with free flights from anywhere in the US.  Bronze members also get lower shipping fees and promo codes. If you qualify for Silver level membership, you get all that, plus the option to cancel orders at any time. Finally, gold members get all the benefits of the other levels, plus unlimited refunds, and the benefit of the doubt if there's ever any order issue

Do you have any other questions about premium memberships?
no that will be all, thank you
You're welcome.  Have a great day