Hello! How can I help you today?
Oh hi, thank god someone's actually there last person I tried to contact never responsed. So I'd like to return an item because it arrived with a stain.
I can help you out with that, no problems! Can I get your full name?
Heck yeah, you're a life saver. And My name is Crystal Minh
Okay, I just need a little more info. Can I get your username, email address and Order ID?
You sure can. It's cm110975 with cm110975@email.com And the order ID is 5662346846
Perfect. Can I ask you your membership level?
Yes it's Gold
Awesome, Gold members get unlimited returns!
Awww yeah!
Can I get your full address?
Sure thing it's 1391 Primrose Ave  San Mateo, NY 67035 I know it's just a cat sweater and he won't care about the stain, but it just feels weird to keep it.
Very understandable, and how would you like to return the item?
In store would be fine, if that's okay Also cat *boot. Sorry
You're all set to return the item. Is there anything else that I can help with today?
I think you're all done thank you
Have a great day, Crystal!