Hello, how may I help you today?
yes i would like to check my shipping status because i still haven  haven't received my order
i see, so you wish to check your shipping status of a missing order, i can help with that today! May i please have your full name to pull up the account?
yes,  Sanya Afzal and my account id is YR211HH1T6
thank you
welcome
i will need your username, email, and order id to pull up the shipment do you have them?
my username is sanyaafzal963 and order id is 366427312. email sanyaafzal963@email.com
hmm, i can't seem to find that order id they are usually a bit longer, could you double check it for me
3664273121
thanks and how many days have you been waiting for your item
9 days
i see, it can take up to a week to ship, but 9 days is erroneous, we will send a new shipment to you now
thank you
i will need your full address to which we will ship the order for you
9421 Lexington Ave  La Fayette, NY 86993
and lastly, the name of the items in your order
Sanya Afzal
no, the brand and type of ITEMS in your order was it a particular kind of boot, or shirt? perhaps jeans?
yes the Tommy Hilfiger jeans, sorry
I have reshipped your order, can i help you with anything else today?
thank you, that will be all
have a good day!