Hello there! What can I do for you?
Hello, I would like to put in a complaint because there are serveal items that have been out of stock
Okay, I'm sorry to hear that! One moment, please. Can you please let me know your name so that I can pull up your account?
Sanya Afzal
Thank you, Sanya, one moment, please.

I'm very sorry for this stock problem. What I have done is notified our purchasing department, so that they can do a better job of getting it in in the future.
Ok thank you
Can I help you with anything else today?
that is all
Okay, have a great one!