Hello, thank you for contacting AcmeCorp, how may I help you today?
I'd like to know why the price dropped so much yesterday on the Tommy Hilfiger Jeans now.
Ok, to verify the price was lower yesterday?
Yes. You can reference order ID 1556877189
May I have your full name and account id please?
My name is Norman Bouchard and my account iD is PGVKAEXQED
Thank you Norman.
Can you please tell me what that is?
After looking into the system, our prices sometimes change and is based on a pricing algorithm.
So there's no actual market-driven or supply chain reason for it?
It is driven by both and is very dynamic.
If that's the case, I'd appeal to let me purchase at the lower price that I already saw.
I do apologize, I am not able to do that but I can generate a promo code for you.
What amount is the promo for?
The amount is for 20% off. Would you like the code?
Yes, please
Y2K20
Thank you
Is there anything else I can do for you today?
No, that's all for now. Thank you.
Your welcome. Thank you for contacting AcmeCorp, please be safe and stay well.