Hi, how can I help you?
Hello! I cant seem to get into my account. I forgot my password and cant find a link on the website to do it
Ok, I can help you with that
awesome!
Can I have your full name or Account ID
Chloe Zhang
Great, can I have your Username
I dont know that either :(
No problem
I have a pin number for my account i wrote down though!
that will help
can i share that with you or is it secret?
You can keep your PIN secret for now.  I just need your zip code, phone and email Two of those will be enough
(385) 654-4375 WA 70902 and my email is czAAAAAANG@me.com
Thank you
Thank you :D
Okay your Username is czhang1
excellent, if i use that to log in will it prompt me to redo my password? .retre .bobr sorry about that!
No, I will help you reset the password here first No problem Okay, to reset your password I will need the PIN you were talking about earlier.
but you just told me to keep it secret! all this online stuff is so confusing. 755208
Yes it is! You can change the PIN after we are done if you want it to be a secret again.
I trust you, you seem like a good person.
Thank you! Ok here is your new password: aj61rilw14f Now you should be able to log in
thats gonna be a fun one to remember! Thank you so much for helping me.
Your welcome! you might want to change to an easier password. Have a great day
You too!
Good bye