I have yet to receive my package from order id 8626904971
I'd be happy to help you with that! Can I get your full name and account ID please?
Joyce Wu   K9VYMFI9TS
Do you know your user name?
jw717351
any your email address?

I will also need your order ID
jw717351@email.com    the account id wasnt enough?  I gave you the order number in the first line!
I see that I'm so sorry!

How long have you been waiting for your order?
9 days.  I figured it would have been here by now.  I havent even received a tracking number or anything.
OK, I will ship a new order for you, can I have your address please?
1838 Primrose Ave  Brighton, MI 46517
What was the brand and type of product?
Do you know how long this order is going to take to arrive?  They are a gift and I would really like to be able to give it to them on time. Product: Boots  Brand: Guess  Product: Shirt  Brand: Michael_Kors If you have my order id why cant you see what was ordered?
You should have your order in a couple of days Is there anything else I can help you with?
Am I going to get an email with a tracking number when this order reships?
yes, you will
ok.  That should be all I need for now.  Thank you
you're welcome, have a great day and so sorry for the delay!