Hello, how can I help you today?
Hi! I had placed an order but the payment method seems to be wrong. I was hoping you could check the status of the order for me
Okay, let me check on that for you. Could I get your name or account ID?
Albert Sanders
I'll also need your account ID and order ID.
Account ID: W9ZSNCF9ZP Order ID: 5910589843
Thank you. Can you tell me what the shipping status for the item is right now?
Order Received
What payment method would you like to use?
The credit card on file please
Okay, Mr. Sanders I've updated your payments to use the credit card on file.
Thank you
Can I help out with anything else?
Thats all. Thank you for your help
Have a nice day.