Hi how can I help you
Hi, I can't log into my account I don't remember my password
Ok I'll help you with that What's your username
I'm not sure, I signed in as a guest can you use something else to find my account?
yes can I get your full name, address and email
Joyce Wu 9975 Primrose Ave, Baltimore MI 40852
and email too please
I'm not certain which I used Would my phone number work
yes
125-782-0875
Ok your id is jwu99 do your have your PIN
is it a number? or like a security question?
either one
I think it's Alexander
ok great For security reasons I can't give you a password in chat so I'm going to generate a new password which will be emailed to you
okay, perfect thanks so much!
Ok it's done Anything else tonight?
No, that was all
Have a nice evening