AcmeBrands, how may I help you?
Hi my subscription was removed but i still want it
Let me help you with that. Could I have your full name or account id?
Norman Bouchard
Could you tell me how you heard that the service was removed?
Email
Thank you Let me check the system

The service was removed by mistake, let me add it back to your account.
Thanks
I am sorry that it happened. Can you see the service back on your account?
yes it’s all good now
Can I help you with anything else?
that’s all
Have a good day.