Hello, how can I help you today?
I am in trouble with my payment. I can learn your late fee What is your late fee?
I understand, let me find out about that for you. So you will be late on your subscription payment, is that right?
I can not pay my Order bill
I see, could I get your name or account ID please?
Account ID: XJHUNWXCXJ my first name is Joyce My last name Wu
Thank you, please hold for a moment.

A two dollar fee is charged for every late day past the deadline.
Ok thank you very much
Is there anything else I can help with?
No thank you
Have a nice day.