Hello, how can I help you today?
Hey there, I can't get into my account because I lost my password.   Is there anything you can do?
I'm sorry to hear that. Let me try to help you. One moment please. May I have your full name or account ID?
Thank you, my name is Joseph Banter
Thank you Joseph. Can I have your username?
jb243708
Thank you. I can't recover your password but I can generate a new one.
That should work, thanks
I will need your PIN or the answer to your security question.
I recall my security answer is Ahmed
Thank you. Your new password is 75zqbmm5cr6
Great, I will use that to login
Great! Is there anything else I can help you with?
That is all for now, thank you again
You're welcome. Thanks for being a customer and a have a wonderful day!