Hello How can I help you?
Hi! How are you? I'm having some trouble with my cart When I add a jacket, it doesn't update! :(
I will be glad to help you with that.
Thank you so much!!
Can I have your full name or account id?
Sure thing Crystal Minh email address? crystalm548@email.com
No need yet
Oh, sorry. I spoke too soon. :P
Have you tried refreshing the page and then adding the item?
I did, but that didn't seem to help. It won't show up even then. I can try it again, if you give me a moment.
Ok, could you log out and log back in?
Sure, I'll do both.
Thank you
So, the refresh didn't work. I tried a few times. I'm going to log off and back on.
ok
Pardon me for a minute. Long day at work! I hope your day isn't too long and you're off soon!
No problem
I've gotta re-enter my password.
Take your time
Thank you! Well, that one worked! Logging on and back off seemed to do the trick. :) I should have thought to do that
That is great
Thank you so much for your help!
Is there anything else I can help you with/
Nope, you've been great. Thank you for your help!
Have a nice day