Hello, thank you for contacting AcmeBrands.  How can I help you today?
I am having trouble accessing my account. I can't seem to figure out the password.
Sure, I can help reset your password. Can I have your full name or account ID?
David Williams
Do you have your username?
no i don't
Can I have your zip code, phone number, or email address? I need 2 of 3.
(847) 683-0121 76378
I see that your username is dwilliams1
okay. I'll write that down
OK, to generate a new password for you I will need your PIN or the answer to your security question.
alexander is the answer.
Here is your new password: jukhvgg9zm Is there anything else I can help with today?
great. That's all thanks!
Thank you, have a great day!