Welcome to AcmeBrands. How may I help?
The promo code I am trying to use is being declared as invalid.
OK. Let me see what I can do. One moment. May I have your full name or account ID?
Name: Albert Sanders
Thanks Albert, I have pulled up your account. How long ago was the code issued?
9 days ago
OK. Seems like it was an error on our part. One moment while I fix it.

Please use 89SOP promo code.
Okay
Anything else I can help with?