Hi how can I help you
Hello, I wanted to change my shipping to next week delivery, can you help?
Yes I can What's your full name
Joseph Banter
Just a moment
Alright
OK what is your account id and order id
FLB9ZMTFBJ, 5820571836
OK is your shipping status Order Recieved, In Transit, Out for Delivery or Delivered
Delivered
What is your membership level?
Gold
OK sinnce the item was already delivered I can't change the date but as a perk for being a gold member I can add a credit back to your account for the shipping fee.
Oh okay, that would be great.
Anything else?
No, that was everything.
Have a nice day