Hello,  My name is James.  May I have your name?
yes i would like to return a product i previously ordered because it is the wrong size for my son
Okay, I can help with that.  May I have your name and account number?
My name is Albert Sanders and i dont have the account number on me right now but i do the order id number which is 0302719044
I will need your username and your email address to verify the purchase
my username is as380700 and email address is as380700@email.com
What method of refund would you like.  I can send you a prepaid gift card,  put the value on your account,   send a paper check,  or refund your credit card
I prefer to put the value on my account
What is the dollar amount of the purchase?
$54
Can I help you with anything else?
no, that will be all. thank you for your help today
You're welcome.  Have a good day.