Hello and how may I help you today?
Hiiiii there. So umm. I'm a bit upset about this but it seems an item I'm wanting to buy today was cheaper just yesterday.
I'm sorry for that, could I start by getting your full name please?
See I was waiting for my paycheck to come in to make sure I had the money-yes of course it's David Williams See it's a gift for my son who's going on a trip and I'd really like to still get it, but it's so much more now.
Hi David, you said it was cheaper yesterday, correct?
Yes indeed
I'd be happy to look into this for you, could I also have your account and order ID?
Sure thing, thank you so much. So my ID is WDNTA09UBF And my order ID is 6997153445
You're right, sir. The item was cheaper yesterday but our algorithm dynamically updates our prices and it's generally out of our control.
So there's nothing at all you can do? I mean i've been subbed with you guys forever and my son really needs this for his trip.
I can offer you a discount code to use on the purchase.
That would be wonderful
The discount code is O20AA . Is there anything else I can do for you today?
Not at all, you did eveything I needed. I'm very grateful
Thanks and have a good day