Hello, how may I help you today?
i want to make a purchase but can't because my credit card keeps being rejected
Sure thing, there are a few things we can try. First, just to be sure, have you made sure there weren't any typos in the number?
no typos just checked and still being rejected
I see, have you tried logging out and back in? That has been known to fix the problem for other customers.
will try this now and will let you know ok it works
Glad to hear! Is there anything else you need help with?
that is all
Thank you, and have a nice day.