Hello, how can I help you today?
Hi, I was thinking about buying a pair of Tommy Hilfiger jeans.  Can you tell me the best way to remove a grass stain from them?
Glad to help. May I have your name please?
Sure, I am Joseph Banter
thanks Joseph. give me a second.

You may soak a household sponge in undiluted white vinegar and dab lightly on the stained area. then dry with paper towels and repeat the treatment as needed.
can I then wash and dry them?
Sure, you can wash your jeans in the washing machine and launder as usual, using the washer's cold water setting.
can I dry them in the machine or line dry?
You can dry them in the machine.
Okay, great.  Thanks for your help.  Have a good day
Great, is there anything else that I can help you with?
no thanks
Have a nice day!