Hello, how can I help you?
Hey, I need to track my shipment. I haven't gotten it yet. It's been 9 days.
Okay, let me look into that Can I get your full name or account ID?
H2CBAMVPCW and 2772161580
Thanks. Can I get your username, email, and order ID to validate the purchase?
normanb9, normanb9@email.com 2772161580
You have been waiting 9 days, right?
Yes
Thanks. I am going to ship you a new order. Can I get your full address?
Ok great. 2624 1st Ave  Brighton, TX 74594
What was the brand and type of item?
It's the TH shirt, $64
Thanks. I went ahead and reordered the item for you
Far out! Thanks so much.
Have a great day