Hello, how may I help you today?
just got an email and it seems $40 is missing from my account
Is this about a missing credit for your account?
Yes, I got credit from a promotional package now it's gone
I am so sorry to hear that. I will do my best to resolve your issue.
tks
Can you please tell me your full name or account ID?
Rodriguez Domingo sorry I cant find my account number can i give you my address
That's fine. I just needed your full name.
great
I've reviewed your account and it seems that the promotional credit of $40 was not properly applied to your account. Please give me a moment to fix this.
ok great
Please go into your account settings and apply the code O86YJ
ok
It will add $40 credit to your account.
give me a second great. seems like i got the credit bakc bcak*
Is there anything else I can help you with today?
back** no thank you
Thank you. Have a great day!