Welcome to AcmeBrands. How may I help?
I want to return the shirt I bought. It doesn't fit me.
OK. I can help. May I have your full nae and account ID?
My name is Chloe Zhang I don't know my account number
OK.

I have pulled up your account I need username email address and order ID
My email address is czhang48@email.com The order id is 3814463364
And the username?
Sorry, it's czhang48
Thanks! I have validated your purchase. What is your member level?
I don't think I have a membership
OK.
I think I just bought as a guest
OK. I made a note. Do you have the receipt?
No, I didn't keep it
Was the item within the last 30 days
I bought it January 19.
I'm sorry. Items can only be returned within 30 days. Anything else I can help with?