Thanks for contacting us today! What can I do for you?
Hello hello hello! Crystal Minh here. Got a question about paying off the rest of my subscription balance. Can you tell me how much is due?
Sure thing, Crystal. One moment, please.

Can I please have your account and order IDs?
Account ID: PDHBOWOMRU Order ID: 2718187225
Thank you, one moment, please.

Your subscription is not currently active, and today is the due date, if you want to activate it for $20. Would you like to do that?
YES! I'm going for Gold and I want to get activated!
Sounds good, shall I use your card on file?
$20, no problem. Yeah, just throw it on that card.
Done! So that you can manage this on your own in the future, if you want, I'm sending you a link that will let you do so. You will need your username for that, though. Do you know it?
Sure do!
Then you're all set. Can I help you with anything else today?
Thanks a lot for your help. That's all I needed to do today.
You're welcome, have a good day!