Hello, how may I help you?
Hi! I want to return an item because it is the wrong color
I can help with that. Can I get your full name or account ID please?
Crystal Minh
Thank you. Can you also provide your username, email address, and order ID.
crystalminh973 crystalminh973@email.com 9153043952
What is your membership level?
Bronze
When did you purchase the item?
2020-02-10
Perfect, you can go ahead and return the item to us. I will be providing a shipping label to you. Because of this, can I get your full address?
8937 Primrose Ave  Raleigh, NY 44883
How would you like to return the item? By mail, in store, or the drop off center?
mail
Perfect, I have processed the return for you. Is there anything else you needed?
no thank you
Have a great day!