Hello, thanks for contacting AcmeBrands. How can I help today?
Hello, I need to get an extension on my subscription as I do not have the funds to pay it right now.
Sure thing, can I have your full name and account ID please?
Albert Sanders
Thank you Albert, I will also need your account ID and order ID.
SQ8X7RKOO7, 1478998421
And what level is your membership?
Silver
How many days late are you on your subscription?
2 days
I'm sorry, I am only able to offer silver members an extension that are 1 day late. I will escalate this request to my manager.
Please
Can I have your phone number so that they may contact you directly?
That would be great (100) 040-9852
I have notified the manager and asked that they call you as soon as possible. Is there anything else I can help you with today?
Thanks That is all
Thank you, have a great day!