hello! what can I do to help you today?
Hi, i need my password reset
sure, I'd be happy to help may I have your name please?
Norman Bouchard
Thank you, and your user name?
nbouchard
Great, I won't be able to see your old password but I can generate a new one for you.
that would be grear great
I'll just need your PIN or the answer to your secret question
probably applesauce
perfect, your new password is: pqr5d174fdm Is there anything else I can help you with today?
awesome
It is awesome If there's nothing else you have a fantastic day!