Hey I think my shipping cost was too high on my order.
Hello! What can I do for you today?
My name is David Williams
Let me take a look for you.

Thank you, David. To validate your purchase, can you please send me your username/email, and your order ID?
Email Address: davidw18@email.com Username: davidw18 Order ID: 8878907830
Got it, thank you! What is the shipping status?
Out for Delivery
Okay. What I can do is refund part of the shipping, because we don't want our customers to have to deal with unreasonable costs!
Thanks that helps a lot
I have refunded $8 to you, which should appear as a credit on your account! Can I help you with anything else today?
That's all I needed!  Have a great day.
You too, thanks!