Hello and thank you for contacting AcmeBrands. How can I help you today?
Hi do you do price adjustments?
Have you found a competitor that has a better price than us?
Your Michael Kors Jeans are $74, but I have a 25% off coupon at Macy's. Do you honor that?
Let me pull up your account first. Can I have your name or account ID please?
Sure--my account ID is 57VRRXAQMY
And your name?
Sanya Afzal
I've pulled up your account Sanya. Have you already purchased the Michael Kors jeans from us?
Yes, here's my order ID--2141915345
Thank you.

Give me one moment while I locate your order.
thank you
Unfortunately, prices do change and it's outside of my control. We are unable to honor a coupon or promotion provided to you that can only be used at a competitor's store or website. Our prices change on items dynamically.
Ok, please cancel my order.
I'm sorry to hear that you would like to cancel your order. I'd be happy to give you a promotional code to use on your next order with us, instead of cancelling your existing order.
No, thank you. You're not willing to adjust the price, and that would be rather simple to do. Please cancel my order, as I don't plan on shopping here any longer. Thank you for cancelling my order. Have a good day!
Your order has been cancelled per your request. I'm sorry to hear that you'll no longer be one of our customers. Is there anything else I could help you with?
Other than deleting my account, no. This chat has been unproductive, so I'd prefer to just end it now, thanks.
Okay. Enjoy the rest of your day, Sanya.