Hello, how may i assist you?
Hi...I bought Guess jeans recently but when I received them the color isn't the same as on the website so I would like to return them my order id is 3161028116
Okay, I will be happy to help you with that. Can I get your name or account id number?
my name is Rodriguez Domingo and the order id is 3161028116
Okay, now  I will need to validate the purchase. May I get your username and email.
yes it is rodriguezd402 and the email is rodriguezd402@email.com
Great everything was successful. Now what level member are you?
I am silver
Great, what was the purchase date of your product?
I bought it on the 19th of October 2019
I have great news, with the membership level. You will be able to return it. Now in order to print the shipping label I will need your full address.
Here it is....4729 brushwick dr in brighton, MI, 49916
Now how would you like to have your return processed? by mail, in store, or drop off center.
I would prefer in a store because there is one near by my house. Perfect...thank you so much!
Great you should be able to make a return now! Do you need any further assistance?
no everything is perfect. Thank you!
Have a great day!