HI! How may I help you today?
i'd like to make a return
I can help with that today. What is the reason for your return
there was a stain on it
Sorry about that.  Can I have your name?
Norman Bouchard
Can I have your username, email address and order id
Email Address: nb042125@email.com  Username: nb042125 Order ID: 3910084682
What is your membership level
Guest
What is the date of purchase
2019-11-27
I do apologize but the return is out of our 30 day return window.  Unfortunately, I can accept the return Is there anything else I can assist with today?
no that's it
Thank you for contacting us.  Have a great day