HI, how can I help you?
I have a question about my account.
Okay, what is your question?>
I got an email stating that I now have the premium subscription added to my account but I never ordered it I was charged $40 for it
I am sorry about that.
so I wanted to be removed from it and get a refund of the subscription price
Sure, can I have your name please
Albert Sanders
This was a scam email. Do not click on anything and rest assured there was no change to yoru subscription or extra charge
oh there wasn't? and that's scary! so you're sure I wasn't charged the $40?
Yes, I am sure.
ok great that's good to know
Is there anything else I can do for you?
that's it thanks
Have a nice day