Hello, Thank you for contacting us. How may I help you today?
I wanted to check my order but I lost my phone and I need it for two factor authentication.
I'm so sorry to hear that. Let's try to get your 2FA reset for you. Can I have you full name please to pull up your account?
Sanya Afzal
Thank's so much Sanya. Ill need a litle more information before we get this resolved. Do you have your E-Mail address available?
I don't remember which email address i logged on with. I do have a pin number though
Oh awesome I was just about to ask for that. Go ahead and provide me with the PIN
100305
Did you need me to provide you with the e-mail address on file? I'll be sending the information you need to reset the authentication there.
Sure, that would be great.
Alright, the E-mail is SAfzal31@gmail.com Also here is a link for our guide on best practices with the current security system we use.
Thanks. That is very helpful.
Was there anything else I could help you with today?
No, you were a great help, thanks!
Thank you and thanks for shopping with us. Have a great day!