Hello, how can I help you?
I really need to make a purchase but my credit card is being rejected
Let's try a couple troubleshooting options. Can you check if your card is expired for me?
no its not expiried
Can you log in and out of your account please
ok i logged in and out now what?
Can you try to make the purchase again please
i tried it still isn't working
I can go ahead and make the purchase for you. Can you provide me your credit card number, expiration date, and the brand and item you want to purchase?
no I'd rather get my account fixed. I'll try calling the credit card company
Okay, would you mind trying to enter the card information one more time to see if that works?
ok Ill try again wow it worked this time!
Excellent! I'm glad to hear it
thanks for being so helpful
Is there anything else I can help you with?
no that was it
Have a great day!