hi
Hello, how may i help you today?
I want to check the status of my order but I've forgotten my password
Oh I am sorry to hear that, let's see what we can do about this. May I have your full name or account ID?
Crystal Minh
Next, may I have your username?
Honestly, I don't know what I used
No problem, we are going to need that so I will need some additional info to get it. I will need 2 of the 3 for the following:  zipcode, phone number or email address
93091 (480) 518-8723
Fantastic, let me get this for you.
thanks
So it appears your username is cmin1
Thanks can you reset my password for me
Yes I can reset it, I just need one more piece of info to allow me to do so.  A PIN number or answer to your security question.
I have my security question but not my pin Security Answer: Alexander
Either one is fine

And here we go.  Here is your temporary password, change it as you see fit: l39qxlaxpll
Thanls so much will do
Is there anything else I can help you with today?
That's all for now
You have a wonderful rest of your day!