good afternoon, how can I help you?
Yes i would like to check the status of shipping because i feel like shipping was to high hello
not problem would you give me your full name or account ID
Sanya Afzal and account id is JZBOWXH5GA
would you give me your full name or account ID not problem

Do you want a refund or just find out if the price was high?
yes i would like to get a refund on the shipping fee
alright then would you tell me the order ID, email and username please
username is safzal81, email is  safzal81@email.com and the order id is  2497678976
would indicate to me in what status is the shipment currently
In transit
ok i will offecer you to waive fee.
great, thank you
with this I hope to alleviate the situation, not problem  a pleasure to help you