Welcome to AcmeBrands how may I help you?
The item i bought was much cheaper yesterday, what is going on?!
Sure, I can help you with that To get started, can I get your name or account ID?
It is Rodriguez Domingo
I first need to check that you are talking about a valid order Can i also get your account ID and order ID?
Not sure what you need it for, but the account ID is CT7EGNSZM7 Order ID is 2083093770 now can you do something about the price of this shirt? it shouldn't be $59!
So sometimes the prices fluctuate throughout the week, this is largely out of my control
Ok, so what is in your control?
What membership level are you?  Maybe I can offer a promo code?
I am silver
Ok, I have created a code for you that can give you 20% off. VUSMM
wonderful
is there anything else i can help with?
No, that is all
Great, have a wonderful day and i hope you look great in your shirt!