Hello, how can I help you?
Hi.  My name is David Williams.  My Order ID is 5783929258.  I would like a refund for these Calvin Klein boots for $54.  The wrong size was shipped to me!
May I have your e-mail address? And your username please?
My username is davidw85.  My email is davidw82@email.com.
What is your membership level?
Gold
Ok, as a gold member you have unlimited returns. May I have your address for the shipping label?
2353 2nd Ave, Jacksonville, WA 80627
How would you like to return the item? You can return by mail, in store, or at a drop-off center.
mail please
Ok, your return has been processed and a shipping label will be e-mailed to you shortly.
thank you
Anything else I can assist you with today?
That's it thank you
Have a wonderful day.