Hello, how may I help you today?
Hi, I was wondering if you could help me with my order I didn't realize the price of shipping was so high and I really can't afford it. Is there anything you can do?
Sure, no problem. Can you tell me more about your issue regarding your order? I am so sorry to hear that. I will do my best to resolve your issue. Would you like to downgrade your shipping speed?
the speed is fine, it's really juse the cost just*
Can I please have your full name, username, email address, and order ID?
Rodriguez Domingo rodriguezdomingo472 rodriguezdomingo472@email.com 9596074781
Thank you. Can you please tell me the current shipping status of your order?
it's been delivered
I am able to offer you a refund of $8 for the shipping cost. Would you like to have this refund processed?
that's be great, thank you so much!
You are welcome. Your refund has been processed. Is there anything else I can help you with today?
no that was all
Thank you. Have a great day!