What can I do for you today?
I'm trying to login to my account, but I can't access it because I lost the phone that is set up for 2 factor authentication
Okay, can I have your name?
Chloe Zhang
And your email address?
chloez94@email.com
You will get an email that will allow you to log in

Is there anything else I can do for you?
Ok great. That's all.  Thanks.
Have a good day