Hello. How can I help you today?
Hi! I'm David Williams.
Hello David! How can I help you?
I want to see when i will get my refund
Sure. I can help you with that.
I still havent got it
Was it a refund for a product defect?
It was really too tight. I don't think the sizing is correct online.
Ok, so you returned an item and haven't received your refund yet. Can I get your account ID please
Yes I didn't like the fit. My order ID 3636261220
I need your Account ID please
There is no such info on my screen. dwilliams247@email.com
Ok. Can I have your e-mail address then please
can you look up by email/
Oh perfect thank you so much
Yes! Thank you.
Can I have your username please
dwilliams247
Ok I have your account pulled up.
Perfecto!
Your refund is in progress and you should be seeing it soon.
Ok, any idea of how much longer? It feels like it's been years!!
No, I can't see that information. I'm sorry.
Ah ok. Oh well.
Is there anything else I can help you with today?
Nope! That's all
Have a great day!