Hi, how can I help you?
Hello. I signed up for the premium subscription service and wanted to know the status of the subscription
Okay,
Is there anything that's due?
Can I have your name please
Joyce Wu
Can I also have your account ID and order ID?
Yes My account ID is KWX2Z9ZOI0 Order ID: 4665828377
You do not have anything due.
Oh okay.
The account is also not active
Why isnt it active?
I do not know, but I can get your account up to date, if youd like
Yes please
You can pay the subscription fee of 99
Ohh okay.
Okay, you are all set.
Thank you
Is there anything else I can do for you?
That would be all
Have a nice day