Hi
Hi, how can I help you
I want to change the phone number on my account the current phone number on my account is wrong
Ok, I can help with that one moment please Can I get your full name or Account ID please
Norman Bouchard
Can I have the current phone number, the one that is wrong
(783) 062-8185
Next I will need to verify your identity with a few pieces of information Your Zipcode, correct telephone number, PIN, Username, password, email, and Order ID I just need 3 of any of those
my zipcode is 57934 password CIvOwNBY PIN 852046
Thank you those worked Ok, what is the correct phone number you want to put on your account?
it's off by one it should be 8184 instead of 8185
(783) 062-8184?
yes
Ok, the new correct number is now set in your account. Sorry for the inconvenience
thank you
you're welcome Can I help with anything else today?
no, that was all
Ok, have a great day!
you too. bye
Bye