Hello, how may I help you today?
Hi, I bought a Jeans. I need bill. Could you send me my address, please.
Are you wanting to find out whether we have the correct address?
My username is nb115510
Thanks! May I have your full name as well?
No I need  invoice. I lost Norman Bouchard
May I have your email address and order ID?
Email Address: nb115510@email.com I have no Order ID, sorry
Okay. Are you looking for information about your subscription? I'm not sure that I can send you another copy of the invoice but I will keep looking.
Oh thank you
What is your account ID?
nb115510 and I want another copy of the invoice.
I am speaking with my supervisor, please hold for a moment.
OK
I'm sorry, I am not able to access the system that allows me to send out another copy. Is there anything else you need?
Ok, No
I apologize I wasn't able to help. Have a nice day.