Hello, thank you for contacting AcmeBrand. How may I help you?
I want to check my order status online but I cannot access my account because I forgot my username.
I'm sorry to hear that; Let's try to get your username recovered. Could you provide me with your full name so I can pull up your account?
Name: Sanya Afzal
Thank you Sanya. To verify your identity I'll also need 2 of the following. Your zip code, phone number or email address please.
Zip code is 54949, Phone Number: (770) 075-5186
Great! everything looks good. One moment while I get your username. SAfzal1 is the username associated with your account. Was there anything else I could help you with today?
No
Thank you for shopping with us. Have a great day!