hi
Hello, how can I help you today?
My Promo code is saying invalid when I try to use it
I can look in to that for you. Can I get your full name or Account ID?
Chloe Zhang
When did you receive the code Chloe?
8 days ago
Promo codes are usually only valid for 7 days, this is probably why it isn't working.
I see
What is your membership level Chloe?
is there anything you can do Bronze
I'm going to go ahead and generate a new code for you!
Great! thank you!
This one should work - OBDNJ
Great, thank you!
was there anything else I could help you with Chloe?
Nope that's all
Thanks, you have a good evening.