hi how can i help you?
Hi there. Can you tell me the status of my account, I have a shipping question.
SUre, what is your name?
Joseph Banter
Are you asking about an open order?
no, I want to know if my account has free shipping from out of the country.
I see. Are you one of our members?
yes, i'm a silver member
excellent, and yourm embership is current?
yes i believe so
well our silver members do qualify for free shipping
even out of the country?
hmm, well I don't see anything specifically about that, sorry. should i get one of our team to get intouch with  you about that?
sure, that sounds fine, thanks
A member of our team will get in touch with you asap. Is there anything else?
nope, that's all i needed.
thanks for being our customer. have a great day