AcmeBrands, how may I help you?
I forgot my password and can't access  my account
Let me help you with that. Could I have your full name or account id? Are you still there?
Sanya Afzal
Could I have your username?
S.Afzal
I cannot retrieve the old password, but I can create a new one for you. I will need your pin number.
5255
Your new password is z3tcxjncye You should be able to log in with your new password now. Can I help you with anything else?
no that was all i needed
Have a good day.