Hi, how may I help you?
yes i would like to check the status of my refund  and paymeny method payment
Sure, may I have your username, email, order ID and full name to check?
sure, one moment username is jbanter2, email is jbanter2@email.com , order id is 5635862798 and my name is Joseph Banter
Your online refund is in progress currently. It should arrive by this week, if not please contact us.
do you have my payment method as credit card?
I have confirmed it as credit card.
ok, great. thank you
Anything else today?
that will be all
Have a good one!