Hi, how can I help you?
Hello there! I signed up for premium subscription but I forgot when the payment is due. Can you check and if it is due, can I pay my balance? My name is Crystal Minh
Sure, let me look into it.

Can I also have your account ID and order ID?
Account ID: ISPR7WIBBQ Order ID: 4392625265
Your payment was due yesterday. But good news, nothing was due
Oh, did I pay?
I guess, it says $0 due
So I am good with my subscription, right?
yes, your subscription is good.
Thank you then
Can I do anything else for you?
That's all Thanks Have a great day
Thanks you too