Hello!!!
Thank you for contacting AcmeBrands. Can I please have your name?
I am really annoyed with this site right now I need someone to help me as soon as possible
I'm sorry your having trouble with our site. Could I have your name?
My name is Joseph Banter
Hello, Joseph. What part of the site are you having trouble with?
uggh i'm so annoyed so, i will tell you what happened Your site messed up my order and sent me the wrong thing to apologize, they gave me this discount code I'm trying to use it right now but it says it's invalid ???? Why??? I don't even know why I'm still using your site you can't do anything right sorry, sorry I don't mean to yell I'm just frustrated
I understand your frustration, but I'll be able to help you with it.
okay
First, let me pull up your account.

How long ago did you receive your promo code from us?
9 days ago
Okay. The code may be out of date. What was the promo code?
The code was DISCOUNT20
Alright, give me one moment while I check it.

Yes, the promo code is out of date. But I'm happy to provide you with a new code to use on your order, if you give me a moment.
Okay Yes, please do that
Your new promo code for 20% off is QX31F. Just enter it in the promotional code box during check out of your order and click the Apply button for the discount.
Okay I am going to try it right now
Is there anything else I can help you with? Okay, no problem.
The code worked!!!
Great!
Well, that makes me feel a little better I am sorry that I was harsh with you in the beginning That's all I needed
No problem, it can be frustrating but I was happy to resolve the issue for you. I hope you enjoy the rest of your day.