Hi! This is Acme customer support. How may I help you today?
Hi. I'd like to get some information about my subscription fee. Is there any way to get an extension on the due date?
It's my pleasure to look into that for you. May I start by getting your full name?
Sanya Afzal
One moment, Ms. Afzal.
Thank you
I just need a bit more info. Can I get your Account ID and your Order ID?
Sure. My account ID is CJGPUKRABA and my order ID is 2167925065
And the issue is that you'd like to delay paying your subscription fee for a little while, is that correct?
Correct
Got it, what's your membership level, Ms. Afzal?
Gold
We value our Gold members very highly at Acme. I'm happy to give you an extension. Just a moment while I put that into our system.
That is great! Thank you!
You are all set and have nothing to worry about in regards to that issue.
Thank you so much!
Of course. Is there anything else that I can help you with today?
That is all.
Thanks for shopping with Acme!