Hello, how can I help you today?
Hello. I would actually like to return a product due to a stain. How would I go about doing this?
I would be happy to help but I do apologize for that issue. Can I have your full name or account id to pull up the account and get this started.
Yes. Joseph Banter
Can I also have your username, email address and order ID in order to pull up the purchase info?
Yes. My username is josephbanter401 email address is josephbanter401@email.com and order ID is 0963210098 I actually purchased this for a friend of mine.
Alright everything went through just fine, could you confirm what your account level is?
Guest I believe
and do you have a purchase date?
It was purchased on March 11
Great, guests do qualify for returns within 30 days so we are all set. I am going to print out a shipping label for you.
Okay great.
May I have your address?
3710 Lexington Ave Jacksonville, WA 95913
And would you prefer to process this by mail, in store or drop off center?
By mail would be fine
alright that has all been input and we are squared away for that return, was there anything else I could do for you today?
No that would be all. Thank you for your help
Great, always happy to help. Have a good day.