AcmeBrands, how may I help you?
I signed up for the premium subscription shopping service and was charged twice for it.
Let me help you with that. Could I have your full name or account id?
Norman Bouchard
Could I have your account id and order id to verify your identity?
Account ID: Y5Z7AQQPDT Order ID: 8530151377
Thank you What is your membership level?
Gold
How much more were you charged?
I was charged $79 twice
The amount f $79 was refunded to your account. I apologize for the error. Can I help you with anything else?
That's ok.  I'm glad it was taken care of so quickly nope that is all
Have a good day.