how may i help you?
Hi! I want to add a shirt to my existing order
i can help add an item to your existing order if you wish first i need your full name to pull up your account
Albert Sanders
i also need your account id and order id
HY5FAQZBWK 6131191646
what is the shipping status?
In Transit
what is your membership level
Gold
since your item is already out for delivery, we will send a rush order with your new item what was the item you wanted to add
sounds great
i will use the card on file for payment
perfect
what was the name of the item you wanted?
Tommy_Hilfiger shirt
a Guess Shirt? ok

ok your shirt is on the way, anything else i can help you with today?
no thank you
have a good one