Hello how can I help you today? Hello are you there?
yes i want to confirm my shipping address and also check the sttus of my shipment
Okay just one moment So you wish to check the status of your shipment?
yes please
Okay can you please provide me with your Full name and Account ID?
Name: Chloe Zhang Account ID: 6BVSVEUPRN
Okay I have pulled up your account. I will also need your order ID to pull the order
Order ID: 3598040740
Okay great I've pulled up the order. Just to validate the order can you confirm your email address as well? I'm sorry username and email address
Username: cz007396 Email Address: cz007396@email.com
All right I've validated your purchase Just to confirm you want to make sure your order in on schedule?
yes please
Okay it does appear that your order is behind schedule. I can go ahead and update that order for you to ensure it is delivered on time. Will that be acceptable?
yes please thank you
Is there anything else I can help you with today?
thats all
Your order has been updated have a great day!