hello
Hi I was trying to access my account online but I have lost the phone I use for two-factor authentication. I was hoping you can help me access my account
Do you want to reset your two factor auth? Give me your full name
Norman Bouchard
I need your email address so I can email you the reset code
I have my phone number. Can you work with that?
No. I need your email address
nbouchard@yahoo.com
I have mailed the reset code to your email address
Thank you
To be safe I would advise you to also follow best practices for security
Appreciate it. Thank you
I will send a link about security best practices

Done Would this be all for today?