Hello
AcmeBrands, how may I help you?
Norman Bouchard here I want to return an item
Let me help you with that. Is there a reason that you want to return an item?
Yeah they arrived with a stain its a pair of boots
I will be glad to help you.
thanks a lot for the assistance :)
Could I have your username, email address and order id to validate your order?
yeah I can do that Email Address: nbouchard523@email.com Username: nbouchard523 Order ID: 4157383304
Thank you What is your membership level?
its Bronze
Has the boots been bought within the last 90 days?
No, not within the last 90 days
According to policy, only items bought within the last 90 days can be return for bronze members. I would like to apologize but we cannot initiate a return at this time.
I understand I guess I will have to deal with that stain then
Can I help you with anything else?
I really like the boots so no problem no that would be all
Have a good day.