Hello, thank you for being an AcmeBrands customer! How may I assist you?
Hi good day, I'm really upset
Oh no, what is going on?
I keep trying to buy this Michael Kors jacket, but it's always out of stock! I've logged on 14 times this week and every time it says it's not in stock. What's going on?
Yes, that is very frustrating. In order to submit a report to the purchasing department, may I have your full name?
Sure it's Rodriguez Domingo I really need the jacket for the fall harvest
I have sent a report to the purchasing department letting them know that they need to fix their projection algorithms to keep things in stock better. I can back order the item for you and it would ship as soon as it is available.
Okay, so any idea when it'll be back in stock then? That would be terrific!
Okay, let me start the process. I think that as soon as the purchasing department reads the report they will place an order for it immediately.
Great
Can we use the credit card on file with your account?
Yeah go ahead
Okay, the jacket will arrive soon. Is there anything else I can do?
That was it, thanks!
You're welcome! Have a nice day.