Hi! How can I help you today?
Hi, I want to check my account status. I think a subscription was added to my account even though I don't want it.
Okay, I can look into this for you. What is your full name?
Crystal Minh
And how did you hear about this issue?
I received an email
Okay, it looks like we didn't send you an email about this which means it was most likely a scam email. You can check the sender and you should see that it isn't from our AcmeCorp marketing team. Is there anything else I can help you with today?
Ah okay, they must've been trying to get my credit card information. Nope, that's all. Thank you.
Exactly. There are many scams out there. Be careful! You're welcome! Have a great day.