Hi! How may I help you today?
I want to know my refund status.
I can look into that for you. May I get your username, email address and Order ID so I can bring up your account?
Username: joycew90,Order ID: 4420681581 and my Email Address: joycew90@email.com
Just one moment. Your refund is now in progress. I'll credit this through the chat. Does that sound okay to you?
Yes
Perfect, is there anything else I can do for you today?
no
Have a great day!