Hello
Hi, I'm Danny from ACME. How may I assist you today?
The item was cheaper today, compared to yesterday? Why this keeps happening?
An item you're interested in is cheaper today than yesterday and you want to know why?
yes
What item are you interested in?
jeans
Did you purchase it yesterday?
yes
Okay, let me see what I can do. What is your full name or Accound ID?
Joyce Wu
Can you please give me your Accound ID as well as your Order ID.
IGQOT6NWNK 1353314508
So I've refunded you the difference of the price. Our pricing algorithm changes the price on items, so that's why the price of items drop sometimes. Is there anything else I can assist you with?
no
I'm sorry for all the trouble. Thank you for being an ACME customer! Have a great day!