Hi! How may I help you today
Hi I was charged for an order that I never placed
Sure I can help with that Can I have your name
Alessandro Phoenix
Can I have your username, email address and order id
Email Address: alessandrop614@email.com  Username: alessandrop614 Order ID: 7778560408
what is your membership level?
Silver
I am not showing any errors on our end.  I am showing that all charges are correct.
oh well I never placed an order
I am showing an order was placed and there is no error.  I can not issue any form of credit for this
ok
Can I answer any other questions
No
Have a great day