hi, i want to confirm my shipping address
Hello, welcome to AcmeBrands! How can I help? YOu would like me to check that we have the correct shipping address on your account?
yes is the address for 7597 Brushwick Drive? i just need a yes/no answer
I can help you with that, what is your name please?
Crystal Minh ok, can you help?
sorry the system is a little slow today

ok, I have updated the address on your account. I should make sure that you don't have any outstanding orders, is that correct?
i have one order for a jacket that is in transit however, i got an email notification saying the wrong address
Ok, let me check that that is going to the correct address. Do you have an order ID?
4006534827
and your email address please?
sure Email Address: crystalminh849@email.com
one moment please

oh i ma sorry, do you know your username?
ok, got it Username: crystalminh849
and the shipping status?
it is in transit i hope it doesn't ship to the wrong location
when is it due to arrive?
not sure my purchase date was a week ago
are you one of our gold members by any chance?
hmm, i am a silver member still pretty high up
perhaps it would be best if we re-send this order
ok, got it
i believe you should have received it by now what do you think?

please tell me what you ordered so that i can sent it again
tommy hilfiger jacket
OK! we will ship that you to you  at  7597 Brushwick Drive at is there anything else today?
great, please end the conversation and mark as "not complete"
will do