Hello, how can I help you today?
yes i would like to remove the second item on my order. I didn't mean to order it
Glad to help. May I have your full name please?
Albert Sanders
thank Albert. Can you please let me know your Account ID and Order ID to verify your identity?
My account id is T6AVI10LY5 and my order is 1880642888
thanks. Give me a second.
ok
Your identity has been verified. what is the shipping status of the item?
order received
Okay, I can remove your unwanted item and  process a refund for you.
great the item is the guess shirt for $69
What is your membership level?
Sliver
After the item arrives, please call back to customer support to get the shipping label for return.
okay,t hanks
The refund has been made to your account.
thanks for your help today
You are welcome. Is there anything else that I can help you with?
that will be al
Have a nice day!