Hello, how may I help you today?
Hello, I was charged for an order that I never purchased
You are needing to dispute a purchase that was never made?
Yes please
May I have your full name and account ID?
Albert Sanders and my order is is 2264796943
In order to validate your purchase I will need your username and email.
albertsanders151, albersanders51@email.com
The system says there is not an issue. May I have your membership level?
guest
Unfortunately, since the system says there is no issue and you're a guest, there is nothing that can be done.
I clearly have an order that I never placed
I am sorry, Mr. Sanders.
How can we get to the bottom of this?
There is truly nothing that can be done.
Ok well thank you
Will that be all?
that is all
Have a good day.