Hi, what can I do for you?
I recently returned some items and forgot to include a jacket I also meant to return. Can you help me add it to my refund?
Sure, can I have your full name, email address and order ID
Sure. It's Joyce Wu, jw102375@email.com The order ID is 5037190000
What item did you want to add to the return?
It's the Calvin Klein jacket that was $69
THank you. and how much was the original refund?
Originally it was $100, so it should be $169 after adding this jacket
Okay, I have made that change, anything else you need today?
Nope, that's it. THank you!
Have a good day