Hello, how may I assist you?
hi i have a question
Shoot.
i didnt realize that an order I placed was going out today.
Okay.
I wanted regular shipping so I wouldn't be charged teh next day fee
Sure. But?
I wanted to change the delivery statys shipping status
What do you mean by change it? To overnight?
no to regular it's overnight now
I understand.
I didn't want to get charged the shipping fee
What is the shipping status?
out for delivery can you call it back?
Can I have your full name please?
Joseph Banter
Can I also have your account and order IDs?
D07XMH4WXX 8145732409
What's your membership level?
bronze
Unfortunately I cannot recall it, since it is already out for delivery. However, I can credit your account for the fee.
that would work thanks
Is there anything else I can help you with Joseph?
that's it thanks again
Great. Thanks for reaching out. Have a wonderful day.