how may i help you today?
Hey, I'm trying to find out some answers about my subscription Like what kind do I have
if i understand correctly, you would like to check the status of your subscription to see if it is active?
Yes and find out what benefits it has.
i see, i can assist you with that today
Great!
just to clarify, you are asking about an already existing subscription, or would you like to know the benefits of different subscription tiers?
Both I want to know about my existing subscription and what benefits my subscription has
great! first i will need your full name and account id to pull up the account
Ok my name is Chloe Zhang Account ID is SMBYQD0UU9
and lastly may i have your order id
My order ID is 9471897873
thank you one moment
Excellent, I'm waiting
it looks like you do have a subscription active, there is a balance of $14 due tomorrow to keep it active
Okay, yeah I want to pay to keep it active.
ok, do you have a credit card youd like me to use, or shall i use the one on file
Use the one on file, that's fine
ok i have taken care of that
Excellent, thanks for your help with that.
is there anything else i can help you with today?
That was it, thanks again
have a good day