Welcome to AcmeBrands. How may I help?
Hi, I have a subscription and I want to make sure that I've paid my fee.
Sure. I can help. I can check if it is active May I have your full name or account ID
BJAPCAPWBN
OK your account was pulled up. I need your full name now and order ID
Alessandro Phoenix 9770726988
Thanks. I verified your ID

Yes. Your subscription is active and the due date is tomorrow. But, $0 is due We already received the payment. Thanks.

Here is a link to check it online whenever you need it
Can I pay for the next month in advance?
Let me check into that.
I don't know about my job because of the virus, and I want to make sure it stays active.
Yes. You can access the link above and manage that. Do you know your user ID?
No I do not
It is aphoenix1 Anything else I can help with?
Okay, so can just use the link to pay and use the username?
Yes. that is correct. Use your username at that link.
Thank you for helping me.
You're welcome, have a great day.