hi
Welcome to AcmeBrands. How may I help?
I would like to know the status of my order I ordered an Item but received a confirmation mail stating I ordered 2 items
OK. let me check. One moment. May I have your full name or account id
Joseph Banter
Thanks Joseph, I have pulled up your account. What is your account ID and order ID?
okay Here's my Account ID : U3ET18RIVF Order ID: 4214347972
Thanks. I have verified your ID

I checked our system and the email was wrong. You will only be charged for the one item.
Thanks for that.
Anything else I can help with today?