Hi, there.  How may I help you?
Hello I have been waiting for a $40 credit from my last purchase but my last email does not show a credit has been applied, can you check this please
Yes, I sure can.  May I have your name please?
Joseph Banter
May I have your Username, email address, and Order ID?
I don't have any of that available, would an address work?
Just to verify, you are checking for the status of your refund, correct?
Yes I don't see the $40 in credits
I have generated a promo code worth $40 in credit for you. 7YJXS
Oh thank you I appreciate that
You're welcome.  Can I help you with anything else?
Nope I'm all set, have a good day
Have a great day!