Hi I'm trying to check on my account but I can't. Can you help? My phone broke. I use it for 2 factor authentication
Hello, how can I help you?
My phone broke and I can't log into my account I use the phone for 2 factor authentication
Hello, how can I help you? Okay, let's try and reset that for you Can I get your full name or account ID?
David Williams
What is the email address on the account?
dwillilams3@email.com
THank you. I am going to email a reset code to this email address. I am also going to send you a link to security best practices, I suggest reading that over!
ok thanks
Is there anything else I can help you with?
that's it
Have a great day