Hi! Thank you for contacting us today. How may I help you?
I would like to double check the status of my refund.
Sure I can assist with that. Can I have your full name?
Joseph Banter
Thank and for verification purposes can I have your username, email address and order ID
jbanter7, jbanter7@email.com, 6309994068
Thank you for all that information.  I show that your refund is in progress.  It was initiated via chat yesterday to your credit card. Please allow 3-5 business days for it to post to your credit card statement
Great. Thanks for your help.
You're Welcome. Can I assist with anything else today?
No, that's it.
Have a great day