Hello, what can I help you with today?
I have a pending refund and want to know the status. I want to return this coat and want the cost of that added to my pending refund.
No worries let me look into that for you
My pending refund is $100 and this coat is $64
Can I have your full name?
Sanya Afzal
And your username, email, and order ID?
Email Address: sanyaa08@email.com  Username: sanyaa08 Order ID: 2400755580
Okay, your refund is still in progress. Hopefully it should be done soon That is the status of your refund
Okay, will this coat be added to it?
Give me a moment and I'll sort that out for you. What's the exact item?
Michael Kors coat $64
And just to be sure $64 And your previous refund was $100? For a total of $164
Yes, thanks!
Okay, it's all been sorted Is there anything else I can do for you today?
That is all!
Then have a nice day!