Hi.  How can I help you?
Hi! I am expecting a refund and I wanted to check if I could add another item to it I would like to return an item and was hoping you could add the refund to a refund am expecting already
Ok Can you tell me your name, username, email address, and the order ID that your refunding?
Norman Bouchard Username: nb061621 nb061621@email.com Order ID: 6492899890
What item would you like to return?
A Calvin Klein shirt
Ok

What is the price for this shirt?
99
Ok, and what was the amount of the previous refund?
$100
Ok

Ok, your refund has been updated
Thank you
Is there anything else I can do for you today?
Thats all. thank you
Ok, I'll end this chat now