Hello! How can I help you today?
I would like to double check the status of my refund. I have yet to see it in my bank account.
Sure I can help you with that. Was it a return?
yes it was
Can I have your full name or account id please
Albert Sanders
Thank you Albert.

Now I'll need your username, email address and order id please
alberts3@email.com alberts3 Order ID: 2351587445
Your refund is in progress and you should be seeing it in your bank account soon. How long ago was it initiated?
Okay, thank you. This was a week ago.
Yes, you should see it soon. Is there anything else I can help you with today?
That is everything, thank you.
I hope you have a great day!