Hi I feel so silly I forgot my password Can you help me get into my account please? hello????
Yes, I can help you with that.
great
What is your full name?
Sanya Afzal
And what is your username?
sa285175
I cannot recover your old password, but I can generate a new one. I need either your PIN or the answer to your security question to do so.
That's fine my pin is 163051
ib0rg6jxnxj is your new password.
okay let me try that
Is there anything else I can help you with?
Oh, great I was just able to log in!!!! Thank you
Yay! Happy to hear that.
I don't need anything more
Okay, I'm glad I could help. Have a great day!