hello, how can i help you
My name is Norman Bouchard and I was charged for an order but I never bought anything. The order ID is 9455493865
Okay. I will be happy to help you out with this unfortunate issue

Okay, i found your account. I will need your username and email to confirm the identity
thank you normanb1 normanb1@email.com
Okay, I will need to ask the system whether or not this is an error on our end.
thank you
It says it is not an error. Can I get your membership level
Guest
Unfortunately that being the case. We will not be able to help you with this issue.

This seem to be an error from you. I am sorry. do you need anything else.
i didn't purchase this order. i want a refund
I cannot give you one. I am sorry.
ok.
have a great day