I'd like to upgrade my shipping to overnight delivery if possible.
I'd be glad to look into that for you. Can I have your name?
Chloe Zhang
Can I also have your account ID and order ID?
Account ID: UKZJKULDPL Order ID: 5772560152
What is the current shipping status?
It says In Transit
It is too late to make changes, but the good news is you should receive it today or tomorrow.
Great, thank you!
Can I help you with anything else?