Hi, how can I help you?
Hi I need to check status of my order because the delivery time needs to be changed
Okay, can I have your name?
Norman Bouchard
What change did  you want to make to your shipping?
The delivery time needs to be changed.. it is incorrect
Okay but did you want to make it later or sooner?
later
Can I have your account ID and order ID?
73KM5UPREN 3438689825
What is the shipping status?
out for delivery
I am sorry, if it is out for delivery there is nothing I can do.
Oh okay thanks
Sorry about that Is there anything else I can help you with
Nope
Have a good day