Hello! What can I do for you?
Hello, I would like to find out when the annual fee is due for the premium subscription?
Sure! What is your full name?
Sanya Afzal
Thank you Sanya, one moment.

And what are your account and order IDs?
B7YXPOKNDK, 5578191998
Thank you!

Your subscription is active, but you had a $14 bill that was due yesterday. Would you like to pay that today?
Ok can I go ahead and pay that yes please
Sure. With your card on file?
yes
Done!
thank you
I'm sending you a link to the site where you can manage this on your own in the future if desired.

You will need your username to log in, though. Do you know it?
I do
Great, then you're all set! Can I help you with anything else today?
that is all
Okay, have a great day!