Hi, how can I help you?
Hi i need to remove one of the jackets i ordered. I just realized its the wrong size
ok, I can help with that one moment please So you want to return one item?
Yes i didnt get them yet though uh its in transit now i just checked
ok, so probably you will want a refund Can I have your full name or Account ID please?
Oh like when it comes Rodriguez Domingo
yeah, you can send it back
oh ok
did you order two items and you meant to only order one?
No i meant to order the second i just realized its the wrong size though
ok, thank you Do you have your Username, email and Order ID?
3666274911 I only have my account id with me also
ok, one moment
Hello
Can I get your Order ID Also?
3666274911
Account ID?
WSJSLVEHPJ
do you know your membership level?
I dont think i have one
no problem how much did the item you want refunded cost
59
ok, there's a shipping label in your account
Wow thank
print it out and mail the item to us if it arrives at your address please you're welcome Can i help with anything else?
No thank you
Have a good day