Hello, how can I help you?
Hello, I'd like to check the shipping date on an order I placed. Here is the order ID 9086486490 Can you confirm the shipping date?
Yes, did you receive an email indicating something was wrong?
Yes, I got an email implying it might not have been delivered. Or that it would not ship at the correct time so I just wanted to confirm the status and date of the delivery.
I can help with that. To begin, can I get your full name and Account ID please?
Chloe Zhang Account ID is JIEV5PIUVX
Thank you! Can I also get your email address and username to validate this purchase?
cz279749@email.com cz279749
Hello, it looks like we did have an issue on our end. It doesn't look like this order was delivered correctly. I am going to send out a new order and upgrade it to overnight shipping. The item should arrive on Friday, April 3rd.
Great, thank you
Is there anything else I can help you with?
No, that is all Thanks for your help
Have a great day!