Hi! How may i help you today?
I placed an order and there is an additional fee on there that I can't figure out what it is
Ok, i can look into that for you Can I have your name
Joseph Banter
Thank you. Can I have your account id and order id
Account ID: QJMA3TYBM4 Order ID: 6275241744
How much was the amount
50
What is your membership level
Bronze
Thank you.  I do apologize.  I see we did make an error.  I have removed the $50 charge from your order Is there anything else I can help with today?
Thank you!  That is all
You're Welcome! Have a great day