Hi how may I help you today?
Hi, I need to change my shipping date Can I move it to next week?
I see. Have you already made the order?
Yes, my ID is 8953115982
Thank you. May have your full name also please?
Alessandro Phoenix
Thank you Allessandro. Hold just one minute please While I look into this.
No problem
The ID above, is that the order number?
Yes
Do you also have your account ID?
9VBUGI3DJI
Thank you so much for verification. Let me check on the status of this order.
Thankyou
Do you know the current shipping status?
Shipping Status: In Transit
Seeing that the item is already in transit we are unable to make changes to the delivery date.
I see. Thankyou for your help anyway!
I am sorry about that. Is there anything else?