Hi! How can I help you today?
Hello, can you help me with upgrading my shipping I want to get my order as soon as possible
Sure, I can help you with that. Can I please have your full name, account ID, and order ID?
My name is Joseph Banter Account ID: Z9YPVZDFVY Order ID: 6136684420
And what is the shipping status on your order?
Oh! it looks like it's received. Maybe my wife got it at home.
Okay, that means it hasn't shipped yet. It will say delivered once you receive it on your end :)
ahhhhh
What is your membership level?
Silver
Okay, it will be $20 to upgrade the shipping. Would you like me to charge the card on file?
yes please
Okay, your order will be shipped out within the next 24 hours! Is there anything else I can help you with?
that's it thank you!!! I really appreciate it
You're very welcome! Have a great day.