Hi, how can I help you?
Hi, I'm trying to make a purchase but my card keeps getting rejected.
Can you try to re-enter the card information one more time?
sure it didn't work
Can you try to log out and back in?
ok same thing
Hmm, try to check the expiration date and make sure the card is not too old.
yes I have already done that
That's unfortunate. If you would like, I can make the purchase for you.
yes please
Okay, I will need your credit card number and expiration date. I will also need the brand nad item you are trying to buy.
guess boots, cc:5555555555555555 exp: 03/23
Great, I've made the purchase for you. It should be in your order history now. Is there anything else you need help with?
no, thank you!
You're welcome, have a nice day.