Hello, how can I help you today?
Hi I have a question about my account
What kind of question do you have about your account?
I wanted to check on the the status of my premium subscription
Let me look in to that for you. Can I get your full name or Account ID?
Crystal Minh
Thanks Crystal. What were you wanting to know about your subscription today?
when does it expire?
I can look this up for you Crystal. Can I get your Account ID and Order ID to verify your identity?
XDBGSYBUXC 6134676725
Thanks Crystal. I pulled up your information. You have an amount of $49 due tomorrow.
ok is is possible for you to pay for it with the card on file?
It sure it. I also just sent you a link so you can look this up yourself in the future. Do you have your username so you can log on? One moment while I get this paid for you.
great thanks
Were you wanting to pay the full $49 today?
yes
Alright, it is paid in full. Is there anything else you need today?
great thank you! I'm good now
Thanks, you have a great day Crystal!