Hi! How can I help you today?
Hi, can you please tell me the status of my refund?
Sure, I can help you with that. Can I have your full name, username, email address, and order ID, please?
Joyce Wu joycewu1 joycewu1@email.com 6049098349
Okay, it looks like your refund is in progress. I see that you initiated the refund through chat yesterday. Usually, it takes a few days for the refund to be complete. Is there anything else I can help you with?
That was all, thanks!
You're welcome! Have a great day.