Hello, thank you for contacting AcmeBrands. How can I help today?
HI! I need to check on my shipping My shipping cost was way to high on my last order
Can I have your full name or account ID please?
Joyce Wu DAZD3JEUOF
OK, can I have your username, email address, and order ID?
jw273345 jw273345@email.com 5206048754
What is the shipping status of your order?
In Transit
OK, I can waive the fee on your order.

You will see the fee removed from your order in 3 - 5 business days. Is there anything else I can help you with today?
thank you nothing else
Thank you, have a great day!