Hello. How can I help you?
Hi, I placed an order 9 days ago and I still haven't received my package. I was wondering if you could resend it.
What's your full name?
Rodriguez Domingo
Can I have your account and order IDs as well?
My account ID is SZJYVNVHAM
That's pretty unusual that you haven't received it, usually orders are delivered within a week. If you give me your address I will resend your order.
My order Id is 5127743526 0063 Circle Drive  San Lima, TX 94216 Thanks so much! I thought there might be an issue.
Can you tell me the brand and type of item you ordered?
I ordered Calvin Klein jeans, a guess shirt, and Michael kors boots.
Those items are being resent to you now. Please do reach out if you haven't received them within 7 business days. Is there anything else I can help with?
Okay thanks, that's all I needed today.
Thanks! Have a great day.