Hello! Thank you for contacting us today! How can I help you?
Hi there, I'm thinking about buying some boots, and I was wondering if you could give me more info as far as what the lace color is.  Is it black or dark brown?
Of course! Can I get your name please?
Sure!  It's Joyce Wu.
Thank you, Joyce. Let me get that information for you.
Thank you very much.
Okay, Joyce. So we use a very high-end leather for our boots and 90% of the boots are black. To go along with the boot color the laces are also black. Black has been deemed more stylish for this season. However... some of them are designed to wear a bit so they will have a dark brown touch over time. You can find on our website which products will wear like that. Is there any other information I can help you with today?
Oh I see!  Okay that answers my question then.  That's the only question I had for you; thank you so much for answering it for me. :)
Thank you and have a great day!