Hello
Hello, how can i help you today
I went out sailing yesterday and I dropped my phone into the lake Now I can't get into my account because that was the phone that I used for the two-factor authentication Can you help me get into my account
Okay. to reset your 2fa im gonna need your full name or account ID and im going to need your EMail
Sanya Afzal sa015576@email.com
Okay, i have sent you a link to your email. So you can reset your two factor authentication. Is there anything else i cna help you with today
Okay let me check that Oh i see the email
Great just follow the steps there and you will be able to get into your account.
I just used the link to reset it and get in! Thanks so much!
No problem, have a nice day