Hi! How may I help you?
Hi! I need to take a look at my order status but apparently I forgot my password. Can you help please?
No problem! May I have your full name and username?
Albert Sanders my username is albert567
May I have your email as well? I will also need the answer to either your security question, or your pin number.
alberts2020@gmail.com the answer is NewYork I forgot my pin number, sorry
pi3j85ih0dr here is your temp password, no problem! I didn't need the pin if I had the security question answer. Will there be anything else today?
great. Thanks. that was easy That's all
Have a good day!