Hello. What can I do for you today?
Hi, I can't access my account because I forgot my password. Can you help me reset it?
Absolutely. Let me start by getting your name.
Norman Bouchard
Thank you Mt Bouchard. I will also need to get your user name and pin.
Okay, my username is normanb5 and my PIN is 192647
Thanks again. It looks like I will have to issue you a new password. Give me a minute to issue you a new one.
Sure thing
Your new password is: snk2gwscpv Was there anything else you needed today?
Okay great, I'll go log into my account now. That's all I needed, thank you!
Yiu are welcome. Have a great evening.