Hello, how may I help you today?
Good morning . I see on my account my name is misspelled
Alright, may I have your full name and account ID?
Albert Sonders but you have it Albert Sanders I don't see my account id . Can you look it up by my name please Great . Can you please correct my name
Yes, sir. One moment please.
Thank you
I will need 3 of the 7 following pieces of information: your zip code, telephone number,  PIN, username, password, email address, or previous order number.
Just to clarify you have changed last name from Sanders to Sonders correct zip code is 40300
I will be able to change your name after I verify your identity.
my password is m1WpzHfy my telephone number is 514 543 9751
One moment please.

There we go.
Great thanks so much . Have a great day.
Will that be all?
yes
Okay, have a great day!