Hi there my name is Joseph Banter.
Hi, there.  How can I help you?
I am currently a premium member but I don't have enough money to pay off the fee yet. I have lost my job right now. Could I get an extension so I will be able to pay?
Okay, so you are a Gold member and you want a payment extension?
yes
May I have your Account ID and Order ID?
WASDOOJH4H order: 1684284780
Good news!  Since you are a gold member, you qualify for an extension.
Yes! Thank you that is great Thank you.
You are very welcome.  Can I help you with anything else?
Nope! That's all.
Have a wonderful day!