I want to an additional item to my order.
Sure, I can help with that. What is your full name, account ID, and order ID?
Alessandro Phoenix 2DX5KOFYDT 7563023703
And what is the shipping status on the order?
Delivered
Okay, and what is your membership level?
Bronze
Okay, unfortunately since it has already been delivered, I cannot update the order. You'll have to place a new order through the website.
okay, I understand.
I'm sorry I couldn't help you further. Do you need anything else today?
That's all!
Okay, have a great day!