Hello. Can I help you with anything today? Hello. Still there? Can I be of any assistance?
Yes, my credit card keeps getting declined. I checked with my credit card company and they said there’s no problem on their end.
Im sorry to hear that. We do have a couple options to try and solve this issue. One moment and we can try some of them.

May I have your name please?
Crystal Minh
Thank you Crystal. Can I first have you log out and then back in to try again?
of course.
Can you let me know if that worked or not?
no, that didn’t work.
Ok. Can you verify that the card has not been expired for me?
the card hasn’t expired.
Thanks for trying those for me. I can make the order for you if you would like.
Yes, would you do that?
Of course. What are you looking to purchase?
a guess jacket
What is the credit card number and expiration date?
123456789012  expires 10/2021
Thank you Crystal. Hold while I process your order.

We will have your jacket shipped out as soon as possible. Be sure to check the status on your account. Anyhting else I can help you with Crystal?
no, that’s excellent. Thank you.
You are very wlecome.