Thank you for contacting AcmeBrands! How can I help you today?
I would like to check on my shipping status because I never got the order
Did you get an email indicating something was wrong with your order?
yes but when I look at my order statement it has no shipping status on it.
Alright, can I have your name and account ID please?
Joyce Wu EEUNHAEZ37
And what is the order ID of the missing shipment?
3821726147
How long has it been since you placed the order?
2019-12-21
My apologies. That's been much longer than expected. Can you give me your email address and username to find the order?
jw749932@email.com jw749932
I'm going to ship you a new order for your products, but I'll need your shipping address.
Okay, thank you 9581 Primrose Ave  San Lima, MI 38156
What items were included in your order?
Product: Boots Brand: Tommy_Hilfiger Amount: $94
Thank you. Give me one moment to process the new order.
Ok
I've placed a new order for the boots and you should receive them in the next few days. Is there anything else I can help you with today?
No that is everything, thank you for helping and understanding me Have a great day by he way the
You're welcome. I hope you have a great day too!