Hello, how can I help you?
Hi, I am looking for information on your refund policy. I might need to return some things.
Refunds are available for items that haven't been sent out yet for shipping. All you need to do is have your order ID, username, and email address when requesting the refund.
Oh okay, sounds easy. I just wanted ot know about refunds in case I change my mind about an item. Thank you!
You're welcome, do you need anything else?
No, that's all thanks
Okay, have a nice day.