Hi! How can I help you today?
I need to leave town on an emergency.  I'd need to change the shipping details on an order.   Can you help me?
Yes, I can help you! Can you give me your full name and Account ID?
Chloe Zhang is my name.   My account id is WH2CYIIR13
Thank you, Chloe. What does the shipping status say for your order?
It says "Delivered"
Okay, can you give me your username, email address, and order ID?
My username is chloez60.    My email is chloez60@email.com.   My Account ID is WH2CYIIR13
Thank you for that info. Can you tell me your order ID? That should be different than the account ID
My order is is 2336809170. No that is the address I ordered from.   I need to change it to my neighbors since I have to leave town on an emergency.
Okay, what address do you want to update the order with?
c/o Smith 6325 2nd AVe Jacksonville, MI 32184
Okay, your order has been successfully changed. Is there anything else I can help you with?
no.   thanks so much!
You're welcome! have a great day.