Good morning, how may I help you today?
Hi I have a question about an order I made.
Alright. What kind of question do you have about your order?
I just tried on the shirt i ordered and it's too small. I'd like to return it
So you received a shirt and it is too small and you would like to return it?
yes
I'd be happy to help you with this. Can I please get your full name or Account ID?
Joseph Banter
I just have to validate your purchase. Can I please get your username, email address and Order ID Joseph?
jb950104 jb950104@email.com 1134267595
Thanks Joseph. What is your membership level?
gold
Gold members get unlimited returns. I'll just need your address for your shipping label.
6837 2nd Ave  La Fayette, NY 71448
How did you want to process this return Joseph?
mail
Great, your shipping label will be emailed to you. We will credit your account as soon as we receive the shirt.
ok great
Is there anything else I can do for you today Joseph?
that's it thanks againn
Thanks, you have a great day!