Hello. Thanks for contacting customer support, how may I help you today?
Hi I have a question about shipping Does my account include free shipping from out of the country?
Sure, I can help with that. Can I start by getting your name?
Sure. David Williams
One moment, Mr. Williams.

Unfortunately, your account does not qualify for free international shipping.
Okay. I'm glad I checked. Thanks for your help
Here is more detail about our shipping policies in this FAQ document I'm sending.

Is there anything else that I can do for you today?
I appreciate your help. No, that's was all.
Thanks for being an Acme customer, have a great day!