Hello, how can i help you today
Hi, my name's Joseph Banter.  I need to check something on my account, but I've forgotten my password.  Can you help me with that?
Yes of course Could i get your username please
oh, shoot.  I think I've lost that as well
No problem, to get it back i will need two of your zip code phone number and email adress
I couldn't get the lost-password window to work with what I thought was my username, but I know that I have an account there okay, zip is 80247 (445) 325-4793
Okay your username is jbanter1

8l1nvbod3ib , here is your new temporary password you can login and change the password if you would like now
okay.  I'll try both of those ah yes, I'm logging in now.  Thanks for your help
Glad to hear it, is there anything else i can do for you
No, that was all I needed
Okay, have a good day