Hello, how can I help you?
Hi, I have a problem. I signed up for your premium subscription shopping service, but I can't afford it this month. Do you accept extensions?
I will be happy to see what options we have for you. First I need your full name, account ID, and order ID.
My name is Joyce Wu My account ID is NUHXANYUYD I don't have an order ID
Ok thank you. One moment please Do you know what your membership level is?
yeah, I'm a gold member
Good news - as a gold member you are able to get an extension.
incredible! Thanks for your help
No problem! Did you need anything else?
nope that's all. Thanks!
Good to hear. Hope you have a good day Bye