Hello, how can I help you?>
Hi I have a question about my account
Surem what is your question?
I'm signed up for the premium sub service but I don't remember when it expires. can you check on that for me?
Sure, can I have your name please?
Chloe Zhang
So just to confirm, you want to know when your next bill is due?
that's what I wanted to check I don't know how to do that
Okay, can I have your account ID and order ID?
EQ0GBYA3EY 7631812893
Your due date is tomorrow and you owe $49. Would you like to pay it?
yes can you do that? you can use the card on file
Okay you are all set
great thanks
I am also going to send you a link, so you can check this in the future,

Is there anything else I can do for you?
that;s it
Have a nice day