Hello, thank you for contacting us today. How may I help you?
What is up? I need help resetting my password, please.
Sure thing, let me help you with getting that reset.
Sweet!
Could you give me your full name or account ID so I can pull up your account?
Albert Sanders
Great I was able to pull up the account. Do you have your username available?
Shoot, no I can give you my PIN if it helps?
No problem, we'll recover your username first then get back to resetting the password. For the username I'll need 2 of the following. Zip code, Phone number or Email address.
Ahhh, sure. Zipcode 60616 Phone number is (350) 685-4295
great that all looks good. I was able to verify your identity. Your username is asanders1
I'll make a note of it!
Alright now back to the password reset, you mentioned you have a pin number?
Yes, it's 937071
Perfect. one moment while I generate a new password for you.

The temporary password for your account it: i4wn2ew42o be sure when you log in to check your profile and change it to one you'll remember
Awesome. I'll change it after I log in.
Was there anything else I could help you with today?
That's it, thanks!
Thank you and have a great day!