Hi! Thanks for contacting Acme support. How can I help you today?
Hi I would like to know more about a product because you are thinking about buying it. It is a Tommy Hilfiger boots
Okay, which product are you asking about? got it. Can I have your name please?
Name: Joseph Banter I would like to know if  the lace color black or dark brown?
Okay Joseph, I can look that up for you.

The laces are black on those shoes.
Ok thank you
They are very stylish!
Great
Is there anything else that I can help you with today?
No but thank you
Have a great day and thanks for shopping with Acme!