Hi I would like to make a return. I seem to have gotten the wrong size.
Okay, I can help you with that.  May I have your full name, please?
Norman Bouchard
Okay, Mr. Bouchard, may I have your Username, email address, and order ID?
Sure my username is nb837079 Give me a minute to get that order ID 1973693016 Oh yes and my email address is nb837079@email.com
Thank you.  Are you a Gold, Silver, or Bronze member?
bronze
May I have the purchase date?
It was October 17, 2019
Do you have a receipt for the order?
Yes I do
Wonderful. May I have your full address?
7635 Primrose Ave  La Fayette, TX 94654
How would you like to process your return:  by mail, in-store, or drop off center?
By mail please
I will send you an email with the return shipping label so that you can print it and use it for the return.
OKay great
May I help you with anything else?
That's it, thanks
Have a great day!