Hey, I’m Donny. How can I help you today?
Hi Donny, I'm Joyce Wu. I was hoping to upgrade to overnight delivery. I'm just so excited to get my order.
Absolutely. Let me check that out for you. Could I get your account ID and Order ID please?
Account ID: 37KDFEV3R0 and Order ID: 5251358849
Thanks Joyce One moment while I validate a few things

And have you recieved an update on your order yet?
My shipping status is just saying order received at this point.
Awesome! And what is your membership level?
Just Guest at this time.
Alright. Is it okay to charge your credit card $20 to upgrade your shipping?
Oh for sure! My dog just got back from being shaved at the groomer and I thought this shirt would be perfect to keem him warm since it snowed again. So I need it ASAP. I'd pay anything for Mr. Scruffy.
I completely understand. I would also do anything for my dog :) Your order has been updated and should be shipped to you tomorrow
That's all I needed today. Mr. Scruffy and I thank you!
And I thank you :) Hope you and Mr. Scruffy have a wonderful day. Enjoy the shirt!!