Hello, how can i help you today
I need to check on my refund and find out if the Guess Boots i returned was added to it can you help? hello?
Sorry about that Could i get your full name please
Norman Bouchard
I will also need your username email adress and order ID
normanb2@email.com  normanb2
Okay that is enough, it looks like your refund is still listed in progress and was initiated in and will be carried out online The funds should be returned to your account soon
ok, guess it is just a slow process, thanks
No problem again sorry about the delay. is thtere anything else i can help you with
no, that will do it.
Okay, have a nice day