Hi! How may i help today?
I’d like cancel my shipment and get a refund Rodriguez Domingo
Sure! I can help with that.  Can I have your name?

Thank you Can I have the account id and order id
22SPBVQZVL 0195527993
What is your shipping status
Guest
Do you know your shipping status.  Is it in transit, out for delivery or delivery delivered*
out for delivery the shipping was too high
OK, so you are just wanting the shipping cost removed or you want to cancel the order?
Well I’d like a refund
Ok, Since the order will be arriving at your doorstep at any moment I can not refund. What I can do is offer you a refund oof the $8 shipping cost

Is there anything else I can help with today?
no thank you I appreciate it
You're Welcome! Have a great day