Welcome to AcmeBrands. How may I help?
What is your refund policy?
Ok. Let me check.

Only available if the item has not shipped. If you have your order ID, username, and email, one can be processed. Anything else?
Ok,  so if i order stuff and its the wrong size.  I cant ship it back and get a refund?
Only if you are a gold member. Silver and bronze need a receipt to do that. Without receipt, it has to be within a timeframe, unless gold, unlimited returns.
Ok,  I understand.  Thanks
You're welcome. Have a great day!