hi how can i help you?
need to add an item to my order that I forgot help?
i see what is your name please?
Rod domingo maybe Rodriguez is wha if on file wha is on file
it would be good if you could tell me your name we wouldn't want to get the wrong customer account would we
I did
please repeat your name for me
Rodriguez Domingo you can call me Rod
thanks. I also need your account & order IDs
5628882649 157YNQ3ABV
OK, Rod, the system has found you. What is your shipping status?
Out for Delivery
i see. then it is a bit late. What is your membership level please?
Silver please help me!
yes, as you are a silver member we can send that item specially
thank thank thanks
what was it you wanted to order?
a jacket
do you have the brand?
Calvin Klein lg grey
that should be with you soon is there anything else today, Rod?
holla! you da best
thanks! all set?
yep!
bfn