hello how may i help you today
hi there i would like to see what the status is of my subscription i signed up for the premium level and want to make sure I am still current with it because i want to see if all the benefits are still goo *good
Ok, so if understand correctly, you want to check your membership status is still premium in order to see if you still have benefits
i do yes but i am also not sure on when the annual fee is due? im not sure if i put it on auto pay
i can check that for you as well, and you can make payment if need be
and if i didnt i dont want to lose my status with the premium level
first i need to pull up your account
oh ok
may i have your full name and account #?
not sure if the annual fee has been paid yet sure
understood, we can get that solved today
Rodriguez Domingo
i will also need your order id for the next step of verification
cool ok good to know! acct ID PCOQUARNIH and order ID is... 9730817887 and what else did you need? im sorry
thats all for now, thanks
oh good
Ok
If the annual fee is due currently I want to make sure to pay it
It looks like your subscription is not active, with a payment due tomorrow of $49
oh shoot! good thing I checked. ok I for sure would like to pay that today
i sent you a link that allows you to check your suubscription status and payment in the future you will need to log in using your username, do you know your username? if not i can give it to you after that i can get this payment processed for you
oh ok great, so if I pay today , will I retain all the premium subscription benefits?
yes, that is correct
actually if you have my username that would be great, I do not have it in front of me right now what is it?
rdomingo1
great thanks. logging in now ok im in
no need, thats just for the future to check the status sorry for the confusion now you said you wanted to make a payment? i can process that for you now
thats ok I just thought you wanted to take the payment now?
yes, i will do it from my end to ensure it goes through
ok yes please do
in the future you can use the link though ok
I see
the amount is $49
ok
do you have a credit card number you want to use?
yes
or do you want to use the one on file ok, may i have it please
the one on file would be perfect
understood
can you just use the one on file?
yes, I have used the one on your account and paid the fee in full
great!
is there anything else i can help you with today
that was easy no I think I am done but thanks for the help!
have a good day?