AcmeBrands, how may I help you?
Hello, I'm trying to get some information about this Michael Kors jacket. How would I remove a wine stain from it?
Let me find out for you.

I am sorry that you got a wine stain. To remove the stain, wet a cotton cloth and dap at the stained area. Then sprinkle salt on the area and let it sit for five minutes. Then pour boiled water on the stained area. And last you washed in the washing machine in the hottest water setting.
Ah okay, guess I'll go get started on getting that stain out of there.
When drying, line dry or use low-heat dryer
Thank you for the quick answer!
No problem Can I help you with anything else?
Nope, that was it. I should get started now. Have a great day.
Have a good day. Hope you get the stain out.