Thank you for contacting Acme.  How may I help you today?
Hi My name is Albert Sanders and I have some questions about my subscription
Okay, I can help you with that.  What would you like to know?
I  would like to keep my subscription but I am not sure how much I owe or if Im in risk of losing it due to time
Okay, if I could gather a bit of information from you, I should be able to check on your account status May I have your Account ID and Order ID?
Account ID: K6HWC6JPND Order ID: 3474200758
Okay, Mr. Sanders, it looks like your subscription is currently inactive due to an outstanding balance of $14 If you'd like, I can reactivate that for you right away
I would like that yeah. I will pay that balance right away
Okay, may I simply charge that to the credit card that you have on file?
Yes if you can do that then it will be great
Okay, your account should be reactivated shortly.
Thanks
I'll also send a link to you via email that should allow you to check up on subscription status right from your account
Ok, I'll make sure to check it every once in a while.
Okay, and for now, you are all set Is there anything else I can help you with, while we're here?
thanks for your assitance
You're welcome
thanks
Have a great day, Mr. Sanders