Hi
Hello. How can I help you today?
i ordered a jacket and it has a big stain on it
oh no. would you like to return it? May I have your name please?
David Williams yes i would like to return it
Can I also have the username, email, and order ID?

Hello?
hi oh davidwilliams075@email.com 7705489902 davidwilliams075
And what is your membership level David?
Gold
Ok great. Lets process that return. What is your address please?
0900 Kennedy St  San Mateo, CA 94955
David I sent you a return label. Please drop in the mail or at the nearest store.
sweet
Anything else I can help you with?
nope that should be it
Great. have a nice day.