Hello! How can I help you today?
hello I think there is a mistake with my order I ordered only one jacket but the email I got says that I ordered two
Oh no. I can help you with that. To pull up your account I'll need your full name or account ID please
Sanya Afzal
Thank you Sanya. Now I'll need to verify your identity. Can I please have your account ID and order ID
my account ID is D3GIYZCFII and the order # is 7288047556
Thank you! Let me check the system to see if this was an error.

Looks like the e-mail was a mistake. You were only charged for one item.
oh ok
Is there anything else I can help you with today?
i was scared for a bit no, that was all
I completely understand. I hope you have a great day. Sorry for the confusion.