Hello, how can I help you today?
Hey I'm trying to add something to my order I already placed I forgot to put it in my shopping cart earlier
Okay, let me see what I can do to help you with that. Can I have your full name?
Sure it's Chloe Zhang
And your account and order ID's?
GYKKBYQROX is my account ID Let me find the order ID, one moment please It 's 1634129963
What's the shipping status of your order?
It's saying in transit
Can I ask your membership level?
Sure, it's bronze
I'm sorry to say this but since it's already left our warehouse, and you're only a Bronze member, there's nothing I can do for you.
Really? You can't add it to my order?
Well I can't add something to an order that we no longer have. And I can't create a new order for you.
I see, thanks anyway
Is there anything else I can do for you?
No, that was it. Thank you.
Then have a nice day!