Hi, how can I assist you today?
Hi.  My name is Sanya Afzal.  I am having a problem using the search bar on the website. The search results are unrelated to what I type in.
You're not the first person to have that happen today. I have some ideas for helping get it sorted out. Can you try logging out and in?
I will try that now. It still doesn't work correctly.
Okay, how about searching for something else? Please try "Prada handbag"
OK I tried it, and I see Prada handbags.  It seems to be working now.
Awesome! Is there anything else I can help with?
NO
I'm happy to help. Have a wonderful day.