Hi how can I help you today?
yes i trying to get information on the status of my premium subsription
Sure. Can I have your name please?
sure, its Alessandro
What specifically can I help you with in regards to the subscription?
is it active or not and if its not how much do i need to pay to get it back active
Can I have your full name, Account ID, and Order ID? Ill be happy to look into it for you.
Alessandro Phoenix,account id is LUWG2CB4B2 and the order id is 7114570511
Thank you Allesandro. Hold one moment while I pull this info up.
ok
I am showing that your subscription is active. Payment was made yesterday for $55.
hmm okay maybe my spouse paid on it yesterday. thank you so im good to go?
Ill send you a link to sign in and from there you can check the status.

But you are good to go.
ok, great!
Is there anything else I can help you with?
no, thats it
Great. Have a nice day.