Thank you for contacting Acme.  How may I help you today?
Hello My name is Norman Bouchard and I would like to check the status of an order
Certainly, I can help you with that Are you inquiring about a product order, or a subscription?
Ok thanks well I want to access the status because I forgot my username
Oh, I see, yes, I can help you with that right away. I'll just need to gather some information from you so that I can confirm your identity and retrieve your username
Ok
May I ask for any three of the following items: I'm sorry, any two of them will be sufficient Zip code, Phone number, and/or Email address
Address: 8030 Lincoln Ave  Jacksonville, WA 73551 Phone Number: (477) 657-7321
There we go, I see that your username is nbouchard1
Ok thank you
Do you have your password handy?  If not, I can issue you a temporary one that should get you into your account
Yes I do have the password,
Ah, I'm glad to hear it.
I will access my account now thanks
You're welcome.  And unless there is anything else I can assist you with, may you have a great day