Hi, how can I help you?
I was trying to make a purchase but for some reason my cart wouldn't update when i add the item into it so i am unable to make the purchase
Sorry you are experiencing that I should be able to help
thank you
Your welcome One moment and I will find a few solutions Ok, so the cart doesn't update when you try to buy something correct?
yes it just wouldn't add
First, can you double check and make sure the item isn't out of stock it's written on bottm left of the page
the item is in stock
great Next can you try refreshing your page, sometimes this fixes the cart issue
hmmm okay let me try did not work sorry
No problem Okay, can you try logging out and then logging back in. This will frequently fix the cart issue
sure. let me try
okay
it worked thankn you
Great! You're welcome Can I help with anything else today?
thats all. thank you so much
Your welcome, have a great day