Hello, how may I help you?
II need a refund because i bought something but i don't want it anymore so i want to refudn it before it ships
Okay, I can help with that. Could I have your full name, please?
Chloe Zhang
Hi, Chloe. Could I also get your username, email, and order ID to pull up the purchase?
Username: czhang94 Email Address: czhang94@email.com Order ID: 1553732700
Thanks. How would you like the refund processed?
to my oriignal credit card
Okay, and what is your account ID?
i dont know it
Do you know the shipping status of your order?