Hey
good afternoon, how can I help you?
Crystal Minh here greeting you I have a problem with my account
A pleasure Miss Crystal
I cant seem to access it and I really want to order a jacket the pleasure is mine
You have entered all the correct information at the moment of entering the account and do not enter it?
Yes I have but lets check Username: crystalminh607 Password: 1716Cats maybe the user name is wrong?
let me check sorry the delay
No problem
I could send you an email with a reset for your account if you like
yes I guess that works for me Email Address: crystalminh607@email.com
perfect with this you can reset your username and password. Please give me your full name or account ID.

sorry, the habit
dont worry about it lol
Ok with this I already sent you the reset link to your email. In addition to them, I send you a link with security practices so that you have more tools against situations like these.
Ok thank you very much
That would be all ! you can check your email Miss Crystal not problem have a nice day