Hello, thank you for contacting AcmeCorp, how may I help you today?
Hi I'm having some problems looking for some boots. Is there something going on with your website>
I would happy to check. Are you having a hard time with the search option or the website in general?
it's the search function Like I try to look for boots and I get jeanss I've done it a few times and get different results except for the boots
Ok lets try a few things. Can you clear the cookies in your broswer?
ok hold onn no that didn't work
Can you now try to look for another item such as a Prada handbag and see if that works?
ok hold on
No problem.
no I'm still getting strange results
Lets try logging out and back into your account to see if this fixes the issue?
ok hold on hey that seemed to work! I was able to find my boots
Great, is there anything else I may help you with today?
no that's it
Thank you for contacting AcmeCorp, please be safe and stay well.