Hi! How can I help you?
i want to return tommy hilfiger boots because there was a stain on one of them.
Okay, I can help you with that. Can I have your full name, username, email address, and order ID, please?
Norman Bouchard  nb103874  nb103874@email.com  6869185846
And what is your membership level?
gold
Okay, great. I can process your return. I will need your full address for the shipping label, please
0855 1st Ave  Newark, WA 75655
Would you like to process your return by mail, in store, or at a drop off center?
by mail
Okay, your return has been processed! Is there anything else I can help you with today?
that is it.
Okay, thank you. Have a great day!