Hi, how can I help you?
Hi there! I wanted to check the status of my account to find out whether it includes free international shipping.
Sure, I can look into that for you. Can I have yoru name?
Yes. My name is Normal Bouchard
What level membership do you have?
I have bronze membership at hte moment.
Yes you do qualify for international shipping
Ah, okay.
I can send further FAQ with a link

http://www.AcmeBrands.com/faq
Can I just confirm. That means I cannot send items internationally at all, or it just won't be expedited shipping?
You CAN send items internationally
Oh I do qualify! Sorry, I misread your last message thank you so much for clarifying
No problem Is there anything else I can do for you?
No that is everything Thanks again
Okay, have a nice day!