Hello, how may I help you today?
I wanted to check the status of my order. The delivery time is wrong and I'd like it changed.
May I have your full name or account ID?
Joseph Banter HBMS0GTXPZ
And may I have the order ID?
9922846956
I apologize, there was an error on our end. Would you like ti changed to an evening delivery?
Yeah that's fine I just need something accurate
This will ensure the item is delivered between 5-8pm.
That's great thanks.
Is there anything else I can help you with today?
No that fixes everything. Thanks for your time
Have a great day.