Hello. How may I help you today?
Hi can i get help with the state of my refund
Sure. May I have your name please?
Norman Bouchard
What would you like to know in regards to the refund?
i want to add an item to my refund i returned some things on order 9712886290
Ok lets see. Can I have your username, email, and order ID also?
and want to add on an item Jeans-Tommy hilfiger normanbouchard915 normanbouchard915@email.com 9712886290
Thank you. One moment please.

And how much will the total refund be?
89$ my current refund is 100 so could i get a refund of 189
Great let me update that.

Alright. Your new refund total will be $189. Anything else I can help you with?
nope that is all
Great. Have a nice day.