How can I help you today?
I was trying to check on my acct online, but I can't get into it. Can you help with that?
Okay, give me a moment and I'll have everything I need to help you!
Thanks
Do you need your password? Or your account name?
I actually cannot remember my username
No worries. Can I have your full name?
Rodriguez Domingo
Can I have your zip code and email?
rodriguezdomingo418@email.com zip code 62838
Okay it says here your username is rdomingo1
OK, I will try that
Is that everything you need today?
I think so, I will get back in touch if I still can't log in
Everything should be fine though Have a nice day!