Hello, how may I help you today?
Hi, I would like to upgrade my shipping to overnight
You would like to upgrade your order so you can receive your order overnight. Is that correct?
yes
Okay, may I please have your full name or account ID?
Sanya Afzal is my name order id 6767402150
I will also need your account ID, please.
91JNHFQRR3
Thank you. Do you know the status of your order?
it is in transit
I'm sorry, since it is already in transit, it is too late. However, this means you will most likely receive it within the next two days.
Can you contact the shipping company to expedite it? I really need this overnight It is a gift for someone's graduation
One moment please and I will see if anything can be done. Unfortunately there is nothing that can be done at this time. I apologize.
OK thanks for your help though
Is there anything else that I can do for you?
Nope that's it
Have a great day.