Hello, thank you for contacting us today. How may I help you?
So I wanted to check on the status of my impending order but I can't get into my account think i could have mixed up usernames as the passwords not wrong
I'm so sorry to hear that, let's try to get your username recovered for you. Could you provide me with your First and Last name please.
I'm albert sanders it's possible I signed up with 'al'
Thank you Albert. I was able to pull up your account. For the recovery process I'll need a few more pieces of information. Any 2 of the following will be fine.  Zip code, Phone number or Email Address.
ok newark ny 75974 328 540 0202
Great, I was able to verify your identity. Let me get your username now. Alright, your username is asanders1
ohh right ok I'm back in and looking at my order. thanks so much!
I'm glad we were able to get the problem resolved. Was there anything else I could help with today?
that'll be it take care
Thank you for shopping with us. Have a great day!