Hi Thank you for contacting us today. How may I help you
Hi, this is Joyce Wu.  I'm a Gold member there, but unfortunately I need to return an item. I was sent the wrong color boots
Sure I can assist with that Joyce Can you provide me with your username, email address and order id?
Sure, in that order they are: joycew72 joycew72@email.com 4010306903
How would you like your refund?
A refund to my debit card would be great
How much was the purchase?
$59 for Michael Kors boots
A refund has been processed to your credit card Is there anything else I can assist with
No, that should be fine, thank you
You're Welcome! Have a great day