Good afternoon. I recently purchased Tommy Hilfiger boots (order ID 3585632408) in the amount of $59.00. I have sense found out that I grossly over paid and need to see if this was the correct price?
Sure. Let me check that for you. May I have your full name and account ID?
Norman Bouchard Acct #L0MUHDT78F
Ok, I have pulled up your account, Norman. Just to clarify, did you find a better price at a competitor. Is that what you want me to look into?
Yes, it is way overpriced compared to the competition
Ok. I confirmed that on our end. Let me just access another area of your account.

Ok. I have successfully validated that information. Sometimes our prices go up and down. It is based on an algorithm due to seasonal demand.
Ok, so it is not a set price?
No. The prices are set due to our algorithm. It can fluctuate from time to time.
Can you price match to the competitors?
As a valued customer, we can help you with this order. Please accept Promo Code LPE5R Is there anything else I can help you with, Norman?
That is fantastic. Thank you very much!
You're welcome, Norman. Anything else?