Hi, how can I help you?
HI I want to check the status of my order the delivery time is wrong and I want to change it
May I have your full name, account ID, and the order ID?
David Williams Account ID: V028IDZ92N Order ID: 9727515725
Yes, there does appear to have been an error. Let me change the delivery for you now... Did you want it delivered in the evening?
yes, that should work
Ok, the change is processing and you will receive a confirmation email soon.
thank you
Is there anything else I can do for you today?
no, that is all
Have a great day.