AcmeBrands, how may I help you?
I need to check the status of my order
Sure is there a problem with your order?
please will you change the delivery time?
Lets see what we can do. Are you wanting it changed from morning to evening?
yes please. How did you know!
Yes Could I have your full name or account id?
Crystal Minh
Could I have your account id and order id to verify your identity?
FGGCFHPCSM 8395241904
Thank you Let me check the system to see if we can change the delivery time.

We can change it according to the system.
perfect
I have updated your order with the right time.
yes, it shows in transit, i hope that is ok
That is fine. Can I help you with anything else?
that is all, thx
Have a good day.