Hi!
Hello, how can I help you today?
Yes, I need to return something.
What is your name?
David Williams
What is the problem with the product?
So, I bought this fancy shirt for my daughter's birthday, but when I got it, it had this nasty black stain on it I can't give it to her like this :(
When did you purchase the item?
On the 9th of July
Are you currently a member?
Yes, I signed up to be a Gold member!
What is your username?
davidw25
Is the product in the original packaging?
Yes, I could see the stain without even opening the package
Do you have your receipt?
I have the piece of paper that came with the shipment? It says order statement at the top...
I can issue a return for you.  I need your shipping address.
Sure, it's 6417 Lexington Ave, La Fayette, VA 30459
Would you like to have your return issued to you by mail, in store, or at a drop off center?
By mail - I bought online because there aren't any of your stores near me
Okay, send your item back with the receipt to the address on the package you received it in.
OK.
Thank you for being a Gold member. Is there anything else I can help you with?
No that was it. Thanks for your help.
Have a great day!