Hello and welcome to AcmeCorp, how can I help you today?
Hi, I'm interested in some CK Boots, but the website says that they are unavailable. Do you have any in stock, size 9?
I'm sorry for that, let me look into this for you.  Can I get your full name please?
yes, Sanya Afzal
I will let our purchasing department know that they boots are out of stock so they can get them back in stock for you.
Okay, thanks
Is there anything else I can help you with today?
No, that's all.  Thank you
Okay great, hope you have a nice day!