Hello, how may I help you?
Can you tell me what happens if I am late on a subscription payment?  I am thinking of buying some stuff.
Let me help you with that. So you want to know our policy on late subscription payment?
I am thinking of spending $1000 on some items, so YES
Ok What is your membership level?
Silver
You are allotted a grace period of five days late per month as long as the payment is made withing that period. Otherwise it is $2 per day past the deadline. Can I help you with anything else?
No, that will do it.
Have a good day.