Hello there how can i help you today?
Hello. I purchased a promotional package that was supposed to come with a $40 credit, but I don 't see it in my account.
Okay, to start could you give me your full name and account ID please?
My name is Crystal Minh. I don't know my ID, sorry.
Okay it looks like the credit is indeed missing one moment please
Ok
Okay Here is your promo code for $40 credit. XAX91 Is there anything else i can help you with?
Oh that was super easy, thanks! Nope that's it!
No problem, have a nice day!