Thank you for contacting AcmeBrands! How can I help you today?
Hello, I want to add a item to my order.
Okay. Could you provide me with your name or account ID please?
Joyce Wu
I'll need you to verify some additional information on your account. What is order ID and account ID number?
Account ID: B4SXY4TV18, order is 6800220115
Thanks and what is the shipping status of your order?
Out for Delivery
Unfortunately, it's too late to add an item to the order because it's about to arrive to you. What is your membership level with us?
Gold
As one of our Gold members, I can ship you the new item right away with no shipping fees. I'd be happy to do that if you provide me the name of the item.
Michael Kors shirt.
I've placed the order for Michael Kors shirt and use the method of payment on your account. Is there anything else I can help you with today?
Thanks for the help! That's all.
You're welcome. Have a great day!