Hello, how can I help you?
Hi! I would like to upgrade my order to overnight delivery please. I realized I need the item sooner than I thought I was hoping you could help me with it
Okay, can I get your full name, account ID, and order ID?
Alessandro Phoenix
Also, do you know the shipping status of your order?
Order ID: 9249675610 Account ID: OV2SGXQHVX It says in transit
I'm sorry, if the status is in transit, the item has already been shipped, so we can't make it any faster But the good news is that it will probably get there today or tomorrow Is there anything else I can help you with?
That is all. Thank you for your help.
Okay, have a great day!