Hello, how can i help you
Hi there, I returned an item but I haven't been refunded yet
Okay, to start could i get your full name account ID and the order ID
sure, my name is Alessandro Phoenix Username: ap170516 Order ID: 1079462223
Thanks, i also need your email adress
ap170516@email.com
Okay it looks like your refund is currently in progress and you initiated it online. You should be getting credited for it soon sorry about the delay
ok, thanks so much that's all I needed
Your welcome, have a nice day!