Hello, how can I help you today?
I need to reset my password Sorry, not my password, my username
No problem, I can help with your username recovery. I need your full name or account ID to look up the account.
Crystal Minh
Thank you. One moment please.
No problem
Now I will need to verify your identity. Please let me know these 3 items: zip code, phone, and email.
2474, 841-652-4050, crystalminh571@email.com
Thanks for that. I have verified your identity. Your username is cminh1.
perfect! thank you
No problem. Did you need help with anything else?
that is all
Ok, hope you have a great day! Bye