Hello. How may I help you today?
Hi there, I was hoping to upgrade the delivery of one of my recent purchases to overnight delivery because I now need it quite urgently
Sure let me take a look into this. May I have your name please?
Of course. So rude of me not to introduce myself I'm Albert Sanders
Can I have your account ID and Order ID?
My account ID is 6X3VGLQF7E and the order ID is 5056137774
What is the shipping status on this Albert?
It appears to be out for delivery
Oh well then thats great. YOu should get it today then.
Really? Without upgrading the delivery ?
If its out for delivery then there is no fast upgrade. Its out for delivery to you.
So is there any guarantee that it will arrive today, or is that something you are assuming
There is no guarantee. THis would be on the delivery service if something happens. The package is out for delivery.
I see..
Out for delivery means that is literally the last step in the delivery process before it is in your hands. You will get it today. Anything else I can help you with?
Ok thanks no that was all i needed
Great. Have a nice day.