Hello. Thank you for contacting Acme. May I have your name please?
Alessandro Phoenix
Thank you Alessandro. How can I help you?
I'm having trouble with my cart.  Every time I try to add something, it doesn't show up in the cart.
Okay, I can help you. Have you tried refreshing the page and trying again?
No, I'll try that, one sec No luck, the cart still isn't updating
Okay, try logging out and logging back into your account.
Will that disconnect me from this chat?
No
Ok, hold on I'll try that That worked!
Great! anything else I can help you with?
Nope - thanks so much for your help!
have a great day.