How can I help you?
Hi, I need to return an item because it just doesn't fit.
Okay, sorry to hear that. Can I have your name?
yes, it's albert Sanders
Great and I need your username, email and order ID to validate your purchase. Are you still with me?
yes my username is asanders610, my email is asanders160@email.com and my order id is 0343895317
Okay, and what is your membership level?
guest
Mr. Sanders, when did you make the purchase?
02/08
Do you have your receipt, Mr. Sanders?
yes
Okay, great. I will need your full mailing address so I can send you a return label.
sure it's 0035 Lexington Ave San Mateo CA 18001
And lastly, how would you like to return it?
by mail is fine
Okay you are all set. Just print the label and mail the package back. What else can I help you with?