Hi, how can I help you today?
My name is Alessandro Phoenix and I wanted to check the status of a package I had shipped.
Okay great What do you want to know about your package sir?
I've been waiting on this package for nine days and haven't received it. What is the shipping status
That is a long time. Let me check on it for you Can I have your Username please?
alessandrophoenix157
Can I also have your email and Order ID?
2047766307 alessandrophoenix157@email.com
You have been waiting 9 days, correct?
yes
Mr. Phoenix, since it has been over a week I think the best thing to do is to ship you a new order. In case it's been lost in the mail Can I have your address please
5848 Primrose Ave  San Mateo, CA 54939 That sounds good.
Do you remember what was in the order? The brand of clothing?
michael kors they were a pair of boots
Ok, I see them here. Thank you
yes
Ok, they will be resent immediately and should ship out later today!
Thank you
Your welcome, sorry you experienced a delay
no problem
Can I help with anything else?
that's it
Ok, have a great day sir