Hi, how can I help you?
Hi...I am curious about how much I have to spend, or pay, to keep my premium subscription. Can you help me?
yes I can help with that So you want to know how much is due if you want to keep your subscription?
yes please
Can I have your full name or Account ID please?
Crystal Minh and the account id is HEVVXPIQCL
thank you Can I have your Order ID also
it is 7480518740
Let me look in your account, do you know your membership level?
it is silver
ok thank you It looks like you owe $20, and your bill was due yesterday Would you like to pay it and renew for another year?
If I pay today, would that be okay?
Yes I can do that now
Thank you so much for your understanding!
Of course! Ok you are paid up for another year. Thanks for being a loyal customer
Thank you so much!
I sent a link so you can log in from home and check your account status You just need  know your Username to log in
perfect!
You're welcome. Can I help with anything else?
nothing else...have a good day and thank you again!
You too! Good bye