Hello, how may I help you today?
the website is running very slow. Is there anything that can be done about it?
Of course, if you don't mind would you like to try a couple things to see if we could fix this first?
ok
First, let's try logging out, then logging back in.
no change
Alrighty no problem.  Are you able to look at other websites at your normal speed?
yes
Excellent, one last we can try.  You might have a program overload or too many tabs open on your computer.  Would you mind checking and closing those, then trying one more time?
ok, one moment that seemed to do the trick, thank you
Fantastic! Is there anything else I can help you with today?
nope, have a great day
You as well!