Thank you for contacting AcmeBrands. How can I help today?
Hi, I want to do some shopping there, but the website is running really slowly.  Glacially, even Other pages seem to be working for me, including this chat window.  Is there an outage today?
Hmmm....can you try to log out of your account and log back in?
um, I can try ohh, it doesn't even seem to want to log out Yeah, that doesn't seem to have helped
Are you able to visit other websites without speed issues?

Are you still there?
Yes, sorry other websites are working for me I suppose I could just try Acme on a different connection
OK, I will write a report to our website team to notify them of the slow speeds.
Sorry, I was fiddling with my phone and I didn't see your question And, the Acme site seems to be working on my smartphone data connection I don't know what the problem is on my laptop, though.  So thanks for letting the IT team know
Yes, I'm not sure why the connection may make a difference, but I will make note of this to our IT team. Is there anything else I can help you with today?
No, I think that's everything.  I can continue my shopping on the small screen Thanks for your help
You're very welcome, have a fantastic day!