Hello, this is AcmeBrands customer service. How may I help?
Hi, I'm trying to make sure the correct order is shipping to me. The email confirmation looks different.
Okay, can I have your full name, account ID, and order ID?
Joyce Wu Account ID: 2BY3PDHSMB Order ID: 8014522202
I will need to validate your purchase with your username and email address please.
Username: jwu13895 jwu13895@email.com Are the items that got shipped the tommy hilfiger boots?
Yes, they are the Tommy Hilfiger boots. The email you received was incorrect.
Okay great! That's all I needed to know. Thank you
I'm glad we solved that for you, have a nice day.