Hello! How can I help you today?
hello I want the premium subscription, but it looks like it wasn't added to my account
Ok, let me look into that for you. Have you paid for it already?
I thought I did can you check what you show on your end? I am a guest member at the moment  Alessandro Phoenix
Thank you Alessandro, let me pull up your account.

Can I have your account ID and order ID please
I don't have one yet?  I am using guest for now do I have to register before I can get the premium subscription? trying to order some Calvin Klein jeans
Yes, you do. You can have a subscription without an account. I'm sorry. Can you please clarify for me. Are you trying to place an order, or wanting to know the status of your premium subscription?
I want to know the status of my subscription before I place any order
Yes, I can't do that without your account ID and order ID.
but you said I need to create the account first, right? okay, will do~  thanks that's all I needed
Ok. Have a great day.