Hello and welcome to AcmeCorp.  How can I help you today?
Hello there. I'm having an issue with the sire at the moment.
Yes, what seems to be the problem?
I'm trying to navigate through the different sections but it's running really slow for some reason do you think you could help me?
I'm so sorry to hear that.  I'm going to write a report up right away to let our team know so they can fix it.
Thank you, was there anythign we could try right now?
Yes sure. Can you try visiting another site for me and see if you're getting the same slow speed.
sure thing, give me one second. Oh, it actually looks like everything is running slow :(
Yeah, that looks like a problem with your internet connection then.  You should call your ISP and see if they can do something about the speeds.
Alright I'll do that right now. Thank you for your help!
Great.  Is there anything else I can help you with today?
No thats it
Have a wonderful rest of your day then!