I would like to know more about a product
Okay, I'd be glad to help. Which product?
Product: boots Brand: Calvin_Klein I would like to know is the lace black or dark brown
Sure, let me check on that for you.
ok
The laces on the boots are black. Our purchasers decided on black because they thought black was more stylish.

Would you like to know anything else about the boots?
Okay, thank you for the information That will be everything
You're welcome, have a great day.