Hello, how can I help you today?
Hi Can I check the status of my account?
Sure let me check that for you.
I want to know if my account includes free international shipping Hello?
I'm here please hold just a moment. Could I get your name or account ID?
yes Albert Sanders hm
Do you know your membership level with us?
Guest
Okay Mr. Sanders let me just check our system about that.

I'm afraid your account does not include free international shipping.
Oh, ok then THanks for the info
Any further questions about this can be answered by the link I'm sending you.
all right
Can I help with anything else today?
no, that's it
Thank you and have a good day.