Hi, how can I help you?
Hi Can you check on the shipping status of my order? I've been waiting 9 days already
okay, 9 days is a long time I can help with that Can I have your full name or Account ID?
Crystal Minh
You just need to check what is going on with your shipment because it's been 9 days correct?
yes
great Can I have your Username?
Not great, but ok crystalminh489
thank you Can I also have your email and Order ID
crystalminh489@email.com 9474903702
Ok, since it has been over a week I think the safest thing is to resend your items in case they have been lost in the mail
ok Please resend the items right away
Can I have your address
I mean today
I will send them out today!
0967 Kennedy St Jacksonville, CA 48978
Do you know what brand items you had ordered?
If they aren't delivered in 3 days, I will be filing a chargeback Guess Jeans for $79
I see them here, one moment
I hope you aren't charging my credit card again
Ok, I've reordered them and they will be sent out within the hour. No your account is not being charged again. I ordered them in the Admin system
ok
I sent them expedited shipping so they should arrive within two day
they better
Sorry about the inconvenience Is there anything else I can do for you today?
no that was it
Ok, Have a good day
ok bye
Bye