good afternoon, how can I help you?
Hello, I have been attempting to purchase some advertised items on your site.  A great many of them show up as being out of stock after I select to purchase them and try to enter them into my cart.  I have had this happen five times today alone and s several times the last few days
Ok, just to clarify what you told me, have you already tried different products and everyone has thrown that they were out of stock?
Yes, I just tried to purchase a leather jacket, which was advertised at a good price and then was told it was out of stock Then it suggested I look at another jacket that was more expensive.  I am beginning to feel like this is all bait and switch
Ok, I just wanted to check because if each or several products told you this, I was going to notify the purchasing team about the problem.
Which does what for me?
but if it is only for a product I could make it be set aside for you so when it arrives you have it. The general problem is something that affects the entire website so notify the team so they can solve it as soon as possible.
No, I need these products in a short time for gifts.  I can't wait several weeks for it to be replenished.
OK, could you give me your full name please
Joseph Banter
I will send an urgent notification to the purchasing department so they can solve this problem this week.

it's the best i can do to help you Mr. Joseph
Well I appreciate you listening to me.  However, it may be awhile before I return to this site.  Thank you.
would you be okay if I gave you a promo code for the inconvenience?
I would certainly accept one.
VNTI3 sorry for the problems caused Have a nice day
Thank you, what will the promo code provide?
20% on a purchase made 20% off
OK thanks, I appreciate your effort, I am just a little frustrated.  Have a good day.
same for you  Mr. Joseph