Hello, how can I help you?
HI! I would like to know about your different membership levels.  I need to buy somethings
Sure.

The membership levels are bronze, silver, and gold. Anyone without a membership is a guest member.
What are the benefits of each level?
All members can attend the annual holiday party and have free flights within the US. Specifically, bronze members save on shipping and have some promo codes. Silver members have all those benefits and can have agents make purchases on their behalf as

Silver members can also cancel orders at any time. Gold members get all of that, along with unlimited refunds and the benefit of the doubt whenever a purchase dispute arises.
Thank you for all that information That is very helpful
You're welcome, do you need help with anything else?
No thank you
Okay, have a nice day.