Thanks for contacting Acme, how may I help you today?
Hi, I needed some information from you I was thinking of buying some stuff and would like to know what happens if I was late on a subscription payment.
Okay, I can look that up for you in just a second

Our general policy is to charge a late fee for any late subscription payments in the amount of $2 per day after the deadline. However, if you are either a gold or silver member, we give you a 5-day grace period, so you won't be charged any fees even if you pay up to five days late
I am a gold member I see Thank you for the information
That's good to hear, so with your gold membership privileges, if you pay even a few days past the deadline, even though it is technically late, you will not be charged a fee
Thank you
You're welcome, and I'm glad I could help. Is there anything else I can help you with?
That's all. Thank you very much
Have a great day