Hi, how may I help you?
Hello. Can you help me with an issue with your website?
Sure, what is it?
I just got a new computer, so maybe the issue is on my side But when I try to search for things on the site, all I see is a spinning wheel This is so frustrating! I can't search for anything
I see, let's try a few different things to fix it. Could you try logging in and out and then searching?
Yes I'll do that Hmmmm....that didn't fix the problem I still see the wheel
I see, could you try clearing the cookies? Going into 'More Details' in your browser will give you the option.
Yeah I know how to clear cookies Let me try I just cleared them. Unfortunately, the wheel is still there and I can't search
I see, I have notified the team of your issue. We can try one more thing to fix the problem, if not I can try to fix it manually.
Okay
Could you try searching for a different item? And then the original one again.
Sure thing Okay, that worked! I don't understand why, but the search is functioning normally now Thanks so much!
Great! So glad, anything else today?
No, that was it
Have a great day!