Hi, how can I help you?
I just wanted to check on my order.  It seems as though the payment went through paypal and I wanted it on my credit card
No worries, may I have your full name, account ID, and order ID?
Chloe Zhang, ID 8HZYG93O5X, Ord ID#2427902850
Do you know the status of your order? Miss Zhang, are you still there? Do you know the shipping status of your order?