Hello! How may I help you today?
Hi there. Can you check the status of an order? It's after my expected delivery date
Sure just give me one moment.
Okay
Can I have your full name, account ID and order ID please
My name is Albert Sanders, account ID JYODHTYMBT and the order id is 5682712031
It looks like it's still in transit. I'm so sorry for the delay
Ok. Do you know when it should arrive?
No I do not, you will have to contact the carrier for that information.
Ok, will do. Thanks
Sorry I couldn't be of more help. Is there anything else I can help you with today?
No, that's it. Thank you!
I hope you have a great day!