how may i help you today?
Hi there. I just wanted to check the status of my most recent purchase, as the payment method in my confirmation email is wrong.
ok, i can check the payment method on your order for you today i need your full name to pull up the account
Thanks my name is David Williams
thanks dave, may i also have your account and order id?
Sure. My account ID is OOPOWQGYBY and my Order ID is 9916837037
can you check that account number is correct for me?
That is my account ID. I'm not sure what my account number is
id i meant
Yes that is the correct ID
is one of those os supposed to be o?
I'm not sure, it's possible
I se, ive verified it now what is the shipping status?
It has been delivered
i see I am able to change the payment method for future orders, however since the item has been delivered I cannot change payment for this shipment do you wish to change it for future orders? i do apologize for this invonvience
Sure. I'd prefer it to be my Visa credit card
ok

Your future orders will use your visa is there anything else i can assist you with?
No that's everything
have a good one