Good afternoon, how can I help you?
Hi! i want to know the status of m y refund that is out there
Sure, one moment please Ok, could you give me your full name or account ID pelase
Norman Bouchard
please

Now could you give me your username, email and order ID
Username: normanb1 Email Address: normanb1@email.com Order ID: 0811710581
Ok everything in order The status of your order is in progress
my refund pleas what is the status of the refund
sorry refund* is in progress
okay great. thank you that is all
The payment method is being done online
great. thanks . have a good day
A pleasure to help you! have a good day too Mr. Norman