Hi, how may I help you?
Hi, I forgot my password Can you help me?
Yes, I cannot give you your password, but I can generate a new one for you
Ok, sounds great
Can I get your name and user name first?
Sanya Afzal and my username is sanyaafzal529
Ok, i've got your account now Sanya Looks like you're a gold member as well
Oh, you bet I am!
AcmeBrands thanks you for your valued loyalty

OK, and as the last piece I will also need your PIN number
Hmm, I don't have one
Well, do you have the answer to the security question?
What is the question?
Mother's maiden name
Ah yes, Ahmed
Ok, here you go qq3xsid9vgb
Oh, that's great
Wonderful, is there anything else I can help you with?
Nope, that's it
ok, have a great day!