Hello, how can I help you today?
Hi! I was calling because I was charged for the order even though I never bought anything
I'm sorry about that, let me look into this matter for you.
Thank you
Could I get your name or account ID please?
Sanya Afzal
I'll just need your username, email address and order ID please.
sanyaafzal800 sanyaafzal800@email.com Order ID: 6051607581
Thank you.

Could I have your membership level with us please?
Bronze
I'm sorry, the system isn't showing any errors for this order. Unfortunately I can not help you regarding this issue. Can I help with anything else though?
No. thats all I needed to resolve today
Have a nice day.