AcmeBrands, how may I help you?
i am having problems getting the items i want  you always seem to be out of stock!
Let me help you with that. Could I have your full name or account id?
Albert Sanders, do not have act id
That is fine I am going to message the purchasing department so that they can look into this problem.

I am sorry that you were having issues finding things in stock, but the department will look into it and fix it.
why can't they keep things in stock? all i want is a pair of boots now but am looking for more!
They will look into the problem and will fix it so that we have more items in stock. I can offer you a promo code to use when you come back and the items are back in stock.

The following promo code can be used for all of our products, CW9LV Can I help you with anything else?
can you contact me via email when all boots from tommy hilifiger are available?
Sure, let me put a notification on your account. Are the boots the only item unavailable or are there others
what will the promo code for me?
CW9LV
what will it do for me?
Give you a 20% discount on any item.
yes just boots for now.
What is the brand of the boots?
Tommy_Hilfiger
Would you like to backorder the item?
most certainly
Your boots have been back ordered using the credit card on file. As soon as it is back in stock we will ship it to you. Can I help you with anything else?
is there a time expected for restocking?
Normally every month we restock, but since the purchasing department is looking into it, it could be sooner. Can I help you with anything else?
i certainly hope so i need them soon for an important hike
Ok
no we are done  thank you
Have a good day.