Hello, thank you for contacting AcmeCorp, how may I help you today?
Hi I wanted ot add a pair of boots to my current order. I forgot to add them before I checked out
I would happy to help. May I have your full name and account ID?
Sure my name is Norman Bouchard  the account ID is JWHFYKCNUU
Thank you Norman, may I have your order id please?
sure its 5538745081
What is the shipping status?
Order Received
May I have your membership level?
yeah. I'm a gold member
What was the item you needed to add?
It was a pair of Tommy Hilfiger boots.
I went ahead and added to your order, is there anything else I may help you with today?
Awesome thank you, that was all
your welcome. Thank you for contacting AcmeCorp, please be safe and stay well.