Hi there, this is Jack with AcmeBrands customer service. How can I be of service today?
I'm having trouble searching on the website.
I'll be happy to help you with that. What is the nature of the error? The first thing I would recommend, in any case, would be to clear your cookies. Can you try that, please?
well It's just not pulling up searched when i click search what are cookies?
Cookies are pieces of data stored on your computer designed to make your online experience more efficient. However, they sometimes get overloaded. To clear them, click the "More Details" button.
okay, just a second
Sure.
Do I need to restart it. It said to restart my session.
If the cookie clearing didn't work, then yes, try logging out and back in.
Okay. It is still giving me zero results.
I'm sorry to hear. Let me check on other solutions for you. What was your original search item? It may help to try searching for a different item to see if that works.
I was looking for a Tommy Hilfiger jacket
Okay. Can you try a different search to see if it works, such as a Prada handbag?
It pulled up results for that. Are you out of Tommy Hilfiger jackets?
Not as far as I know. Do you mind trying that search one more time now that the Prada search worked?
Okay, it seems to be working now.
Great! Can I help you with anything else?
That'll be all. thanks!
My pleasure, have a wonderful day!