Hi.  How can I help you?
I have a question about my account I was just looking over my account and I saw I was charged twice for a purchase a made I made
Ok Does it show one item with an extra charge or does it show extra items?
It just shows the one item but I was charged twice
Ok what is your name, username, email address, and the order ID from this order?
Rodriguez Domingo order id is 0714917766 email is rDomingo1@email.com
Can you tell me your username?
rdomingo1232
What is your membership level?
gold
Ok, I'll update your order.  How much is the extra charge?
89
Ok, the extra charge has been reversed
great thanks so much
Of course.  Is there anything else I can do for you?
that's it
Ok, I'll end this chat now