Hello, how can I help you today?
Hey I need to confirm what day my order will be shipped. The email is unclear about it.
Glad to help. May I have your full name please?
Chloe Zhang
thanks chloe.

Can you please let me know your Account ID and Order ID to verify your identity?
UR7GCPF2T7 and 0109440381
thanks.

Perfect. Can you please also let me have your username and email address  to validate this purchase?
cz652539 cz652539@email.com
Sorry that there has been a problem with our system processing your order. What is your preferred delivery day?
That'smok That's ok Anytime
Okay, your account has been updated and your order should be processed properly. . Is there anything else that I can help you with?
Thank you so much. No that's all thanks!
Have a nice day!