Thank you for contacting AcmeBrands. How can I help you?
Hi, I'm just checking on the status of my refund.
I can help you with that. Could you provide me with your name or account ID so I can pull up your account?
David Williams
Thank you. I'll also need your username, email address and the order ID to locate the refund please.
Email Address: davidwilliams043@email.com  Username: davidwilliams043 Order ID: 6508278264
Your refund that was processed by chat is in progress. Once it's complete, the refund will be applied to the credit card that you used when placing the order.
Great, do you know how long that usually takes?
I can take up to 7 business days but people often see it applied to their accounts sooner.
Thanks for the info.  I'll keep and eye out for it.
You're welcome. Is there anything else that I can help you with?
That's all.
Great! Enjoy the rest of your day.