Hello, I need to return some Michael Kors boots as they are the wrong size
One moment please. What is your user id?
alberts6
What is your email and your order id?
alberts6@email.com, 7920666525
What is your membership level?
Gold
As a gold member, you have unlimited returns.  Would you like to return the item by mail, in store, or at a drop off location?
Mail
What is your address?  It will be used to make a shipping label.
1150 1st Ave Baltimore, CA 59361
A shipping label has been created.  Just send the item back in the mail.  Is there anything else you need help with?
That is it
Have a nice day!