Hello, how may I help you?
I am looking at the Michael Kors jacket on your website and it's priced at $59.  Other sites are selling it for $39.  Do you guys price match?
We don't, but if I could get your name I could send you a promo code.
Rodriguez Domingo
Thanks, Rodriguez. I also need your Account and Order ID
Account ID: 1HCCPREB10 Order ID: 4024403353
Great, one moment.

Your promo code is XD9KM Is there anything else I can help with?
No that is all for today.  Thank you
Have a good day!