Hello. How may I assist you?
I forgot the password on my account, could you get me a new one?
Yes What's your name?
Joseph Banter
What's your username?
jb938645
I can't find your old password, but I can make a new one.
that works
To do that, I will need either your PIN, or the answer to your security question.
Alexander
Your new password is u94susm31tb Can I help you with anything else?
thanks for that that was all
Excellent. Have a good night