Hello, how can I help?
I just wanted to check on the status of my refund
May I have your full name or your account ID?
Joyce Wu
And I will need your username, email address, and the order ID.
jwu56075 jwu56075@email.com Order ID: 3159068710
My system shows that your refund has been completed.
Was that refunded to my credit card?
It may take a moment for this to appear on your statements. Yes, the card on file.
Okay.  Thank you
Is there anything else I can answer for you today?
No that is all
Have a good day.