Hello, thank you for contacting AcmeBrands. How can I help you today?
Hello, I have previously returned a item and my billing statement is showing that the charge has not been reversed yet.
I can certainly help look into this for you. Can I have your full name or account ID please?
Crystal Minh
Thank you Crystal.  To pull up your purchase can I have your username, email address, and order ID?
cminh079,  cminh079@email.com,  2810961499
How many days have you been expecting your refund to be posted?
Five days now
What is your membership level?
bronze
Unfortunately, I will not be able to be of immediate help with this issue. Generally refunds are posted within 7 days.
Ok so I need to wait a few more days
Check back after 7 days have passed and if your refund has not been posted then, please check back with us.
Ok thanks
Correct. Is there anything else I can help you with?
Thanks that is all
Thank you, have a great day!