Hello, how can I help you today?
I would like to extend my premium subscription
May I have your full name and your account ID?
Crystal Minh Account ID: 9GRGJQCCDQ
And do you have an order ID?
Order ID: 4630092900
Thank you. The subscription is $99 dollars for a year. Would you like to pay in full or put down a partial payment?
I should already have a subscription, I would just like to extend it because I need more time to raise funds
Ok, it will be $49 to extend the subscription.
Will you consider extending the subscription free of charge
Would you like to enter a new credit card or use the card on the account? No, we cannot offer that at this time. A minimum of 49 dollars is needed to extend the service.
Can a manager help me with this?
Can you hold? I will send you to a manager shortly. Is there anything else I can help you with today?
I can hold I don't need help with anything else
Have a good day...a manager will assist you shortly.