Hello, what can I do for you today?
Hi this is Norman Bouchard i returned my order which was order i.d. 3890553989 but i haven't got the charge reversed yet
Okay, give me a moment and I'll have everything I need to help you!
ok thank you
No worries. Would you say you're trying to check the status of your refund?
yes
Can I also have your email address?
normanbouchard946@email.com
And username?
normanbouchard946
Okay, your refund is in progress at the moment
ok so i should have it within probably a week?
Actually one quick question.
ok
How long have you been waiting for this refund? Just double checking something, no worries if you're unsure
roughly a week i thought the day my return was completed the charge on my credit card would get reversed but since it didn't i thought i'd ask the status
Okay, you initiated this through a phone call so that's the source that will be credited when it gets back to you
ok thank you
So yeah, you should have it soon. Is there anything else I can do for you today?
no thank you. thanks
Have a nice day!