Hello! How can I help you today?
Hi I'd like to return an item because it's the wrong size. Can you help?
It would be my pleasure to help you return your item.
My name is Norman Bouchard, phone number 210-524-8560. username normanbouchard785
May I have your full name or id? Thank you.
order ID 498684234
Could I also have your email, please?
normanbouchard785@email.com
Hmm, I'm sorry but I am unable to find that order number. Are you sure that is it?
Order ID: 4989684234 Sorry, I may have typed it wrong before?
There we go! That's quite alright. Do you have a membership with us?
Yes -- Silver membership I wanted to return the Product: Jeans  Brand: Tommy_Hilfiger  Amount: $49. I order the incorrect size. I don't want to reorder right now. I do have them in the original packaging.
May I ask when you ordered them?
Purchase Date: 2019-08-02 I ordered them with a debit card. My address is 5183 Kennedy St  San Mateo, TX 38747
Okay, we will be able to accept the return and provide you with a refund.
Great.
Would you like to return in the store, through the mail, or a drop-off center?
Just return through the mail. Please email a label.
Okay, you should receive the email with the return label soon. Will there be anything else today?
Great -- that's all I need today.
Great! Have an excellent day!