Hi, how can I help you?
Hi, I'm trying to buy a pair of boots but everytime I try to check out i get an invalid credit card error. Do you think you could help me with that?
Of course! So you've already tried to enter your credit card information multiple times?
Yeah I entered it a few times already.
Can you try logging out of your account and logging back in? Sometimes that fixes it.
Sure let me try that real fast. Give me a second. Still no change :(
Too bad :( Have you checked the expiration date on your credit card?
Oh my im so embarassed.... this card expired literally 3 days ago haha. Thanks for your help. I'll send out for a new one right away
That explains it! No worries. Is there anything else I can do for you?
thats it! thank you
Okay, have a great day!