Hello, how can i help you today
Hi! I wanted to know why I got charged twice for my subscription to be a premium member two times on my bill.
Sorry about that, could i get your full name or account ID
Albert Sanders JUTIKTHLLX
Okay, and lastly could i get the order ID
2821309066
Okay  yeah looks like our system bugged out and double charged you sorry I will refund you that amount sorry
Ok great. That was really weird that it happened.
Yeah i'll talk to someone about that, is there anything else i can help you with today?
No that's it.
Okay, have a nice day