Hi, how may I help you?
I want to purchase Tommy Hilfiger Boots but I see the one I want is out of stock. Are you there/
yes Ok, I can help with that
Thank you
Sure Can I have your full name or Account ID please?
Alessandro Phoenix
thank you

I will let our purchasing department know that item is out of stock so they can get on it and do a better job
Will the boots be ordered for me?
Yes, I can back order them for you and then they will ship to you as soon as they come in stock
That would be fine. Could you send me a confirmation of that please
Yes one moment, let me make the purchase for you
Can you verify the price please
Ok, an email confirmation has been sent to you with the price. They were purchased inside your account so I can't see that information. You paid for them, I also can't see your credit card info
That's fine. Is there an estimated shipping date?
they will ship expedited 2 day shipping once they are in stock. It's estimated they will be in stock at the end of this week
Thats great. Thank you for your help
you're welcome Can I do anything else today?
No thank you
Have a great day