Hi how can I help you
Hey I wanted to buy these boots from Calvin Klein but they are way over priced.  I can buy them much cheaper everywhere else.  What give?
Let me look into it for you Can I get your full name?
Joyce Wu
And where did you see a lower price?
At Calvin Klein.com
The prices on our site are dynamically changed by an algorithm Do you have an order id?
Order ID: 9029996363
And account id
Account ID: DIXNYR52HX
The prices on the site are managed by an algorithm and I don't have a way to change the price
O.k. thanks for checking on me.  I guess I'll purchase elsewhere.
I can offer you a promo code QLND3
Thanks I'll take it.
Anything else?
THat's all thanks.
Have a nice day