Hi, how may I help you?
I need to confirm my shipping address.  I got an email saying it was going somewhere else. My name is Sanya Afzal
ok, I can help with that

Can I have your Account ID and Order ID?
Account ID: PFTYQXBGWV Order ID: 3071873553
thank you I need to check on your order. Can I have your email and Username?
Email Address: sanyaa79@email.com Username: sanyaa79
thanks you, let me check our system

Ok can I have the correct shipping address?
9214 Kennedy St  San Lima, TX 28091
Ok, It's changed to the correct address. Thank you for contacting us about this issue! Sorry for the inconvenience
Thank you for correcting that.  That's all I needed.
ok, have a great day!