Hello, how can I help you today?
Hi there, I'd like to make a complaint.   All of the items I need seem to always be out of stock
Sorry about that. May I have your full name please?
Sure...it's Joyce Wu, if that will help you keep active stock on the website
Thanks Joyce. I will write up a report and let the Purchasing Department know about this, so they can do a better job.
Ok, that is a good start I guess
Great. Is there anything else that I can help you with?
That's all, hoping for more stock soon thanks...
Have a nice day!