Hello. How can I help you?
Hi. I changed my mind about an item. I'm hoping you can refund me before it ships out.
Sure, what's your name?
Rodriguez Domingo I decided I really can't afford the jacket anymore as my hours have been cut.
Can I have your username and email? I totally understand, these times are difficult for many of us.
rdomingo549
Sorry, and your order ID too please.
Rdomingo549@email.com Order ID: 0715778661
Okay, how would you like the refund back?
I paid with my Paypal, can you put it on that?
Yes. Can I have your account ID too please?
2OCRI1OR4Z
How much was the item?
$94
Okay, I am refunding your Paypal for $94 Can I help you with anything else today?
Oh, thank you so much! That was all I needed today.
Awesome. Thanks for reaching out. Have a good night