hello
Hi How can I help you?
There seems to be wrong with my account Why was a subscription added to my account? I never authorized it
Sorry about this Can I have your full name or account id?
Rodriguez Domingo
How did you hear about this addition?
from the news this morning
I will check my system for this problem

Everything is normal with your account. You have nothing to fear. No service was added to your account. You must have misunderstood the news
oh
There are no extra charges
Ok thank you.
Will this be all for today?