Hello, what can I help you with today?
Hello! My name is Alessandro Phoenix I can't use my promo code it keeps saying it is invalid!! I received it 2 days ago and tried to apply it.
I'm sorry, I can look into that for you. One moment please!
Ok thank you.
It looks like that was our fault, let me send you a new code.
Ah ok that must be it!
Here is the new code: KFK6G
Thank you i will use it.
Again, I apologize! You have a nice day