Thanks for contacting AcmeBrands, how may I help you?
Hi, my cart is not updating when I try to add these boots What is going on?
OK, I can look into that for you

To start, can you please try again with a different pair of boots? Please remember to refresh the page first
Ok, i just tried that and the other pair of boots doesn't add either
Interesting ...

Can you check to see if the boots are out of stock?
I don't think so but the one i just added is definiteley still available, so that shouldn't be the issue
Ok, this might be a cookie issue then.  Can you try to log out and then log back in?
ok, gimme a second i hope my browser remembers my password because I certaintly don't remember it
Oh, I can help you with that if needed if you forgot your password
Yea, I'm out, but I can't remember it what is the password?
Can I get your full name and username?
David Williams username is davidw14
Would you happen to have a pin number?
I think its 9090
Great, your temporary password is 0zl1jzu66vio
Ok, cool that worked
Amazing, and what happens when you try to add your boots?
yea, working on that oh my goodness, that works too! Thanks!!
No problem, glad to be of service :) Remember to reset your password to something you can remember
Will do
Anything else I can help with today/
nope, that's it
Great, have a wonderful day!