Hello, thank you for contacting us today. How may I help you?
Omigod, I need help. I completely blanked on my password, and I can't get into my account now. Can you help? My name is Crystal Minh
Oh sure thing, let's try to get a temporary password for you so you can log in
Whew, that would be great. Thanks.
Alright, I was able to pull up your account. Do you have your username available?
I remembered that part! It's crystalminh446
great!  one moment

Alright, and do you have your security PIN still?
No I don't know that But maybe can I give you my security answer?
Not a problem. I'll ask your security question instead. What is your mothers maiden name?
Cool! It's Ahmed.
Alright

Perfect that answer is correct. The temporary password for your accound it : tdbsf11jq8e is*
Alright, that works for me! Thanks for your help.
Don't forget to change it after logging in to something you remember, Was there anything else I could help you with?
That's it!
Have a wonderful day!