Hello, thank you for contacting AcmeBrand.  How can I help today?
Hi! I would like to know more about these shoes I am looking at
I can help with that - what  your question about the shoes?

Are you still there?
I want to know if the shoes are waterproof
Most of our boots are waterproof, but was we have a wide range of boots for sale the best way to confirm is to check the guarantee that i attached when you purchase the boots. Is there anything else I can help you with today?
Thank you! There is nothing else today
Thank you, have a great day!