Hi, how are you doing today?
Fine, just having problems with your website.
I'm sorry! What is the problem?
I want to check on an order but the website doesn't seem to be working.
Is it running slow, or is the search not working?
it is running extremely slow
Hmm, I may have a couple of tips that can help the website run a little smoother. Are other websites running at normal speeds?
yes they are
Could you please try closing all the other windows you have open, as well as things that are running in the background?
okay, give me a moment to try that. okay, i've done it and it didn't work. Any other suggestions?
You can try logging out of your account and back in, that might help.
let me try that. one moment. that actually worked! the site is running great now!
Great, I'm glad that worked for you! Can I help you with anything else?
no, that was it. thanks.
You're welcome, have a wonderful day!