Hello, how may I help you today?
I returned an item and it still hasn't been reversed off my card.
I am so sorry to hear that. I will do my best to resolve your issue. Can you please provide me with your full name, username, email address, and order ID?
Albert Sanders Username: asanders199 asanders199@email.com Order ID: 1584582110
Can you please tell me how long you have been waiting for your refund?
about seven days
Do you feel that it has been more or less than 7 days?
more
I sincerely apologize for the delay you experienced in receiving your refund. I will process your refund immediately.
I appreciate your help.  Thank you very much.
You are welcome. Is there anything else I can help you with today?
No, that is all I needed.  Thanks.
Thank you. Have a great day!