Hello My phone was lost and thus I can't use two-factor to log into my account, can you help with this
Yes, I can help I'll send a code to your email so you can reset the two-factor
alright that will work
Can you tell me your name, your email address, and your PIN number?
Alessandro Phoenix, alessandro@email.com and that pin is going to be 857961
Don't forget to follow best practices for security so you can stay safe

I will send a reset code to your email address
thanks for your help it worked
Sure Is there anything else I can do for you today?
no that is all have a good day
Ok, I'll end this chat now