Hello, how may I help you?
Hi. I'm trying to make a purchase on your website but my credit card keeps getting declined. Can you help me?
Sure, can you try to re-enter the card information one more time please?
Sure give me one second to try again. Hm. Unfortunately it's still not working.
Can you try to log out of your account and back in?
Sure. One second again! Oh that seems to have fixed it!
Great I'm glad it is working! Do you need help with anything else?
That was it. Thank you so much!
You're welcome! Have a nice day.