Hello, how can I help?
Hi, I bought this shirt but I want to return it please
Sure thing, just a return on the shirt in question?
yep
Can I ask the reason for the return?
actually, I don't have it yet. I was hoping to get a refund before it ships
Alright, thanks for that information that helps me out Can I have the full name or account id?
Alessandro Phoenix
Alright I have the account up now, can I know the username, email address and order id?
aphoenix838 aphoenix838@email.com 3417220443
How would you like that refunded?
PayPal works
I can do it to the credit card that it was charged through?
i paid for it by PayPal though?
Typically paypal payments are linked to a credit card. So it would actually be refunding the card.
well it says right here on my order that it was charged to my PayPal that is where I would prefer it. the amount is $99
I understand that, some customers choose to use paypal to avoid inputting their card info on the site.
exactly can't be too careful nowadays has that gone through now?
yes

The refund has been sent
great. thanks
is there anything else I can help with??
no thx
have a good day