Hello, thank you for contacting AcmeBrand. How may I help you?
Can you check to see that my order is going to the right address? My confirmation shows my old address. Order confirmation, sorry. I hope it's just a glitch
Sure thing. I'll be happy to check into that for you. Could you please give me your Full name so I can pull up your account?
Yes, full name is Sanya Afzal
Great, I was able to pull up your account. I'll need to look up and verify the order. Could you first provide me with your Account ID and the order ID?
Account ID is ODUPNL5BEC Order ID is 0773848544
Great I found the order, now could I have your Username and Email address to verify it?
Username is safzal55 email address is safzal55@email.com
Everything looks good. And you were checkign to see if the address was correct?
Yes. Do you need my current address?
Yes please so I can check to see if they match.
7165 Primrose Ave  San Mateo, NY 4309 is my current address Can you check that that's where it's shipping to?
Will do let me check with our system.

The address we have on the order seems to be off one digit. would you like me to switch it to the one you gave me now?
Yes, please. I must've fat-fingered something when I entered it in or something.
Not a problem it happens sometimes.
Sorry about that. Thanks for fixing this for me.
I went ahead and updated the address. Was there anything else I could do for you today?
No, that's it. Thank you for your time, and sorry again.
Thank you for shopping with us. Have a wonderful day!