Hello
Hi, this is Acme Support. How can I help you?
I forgot my password. Can you help?
Absolutely. I will need your full name and username.
Sanya Afzal is my name Username is safzal57
Alright, I can't give you your old password but we can set a new one. Do you know your PIN?
My pin is 5385 Do you need anything else
Your new temporary password is 78bnbwfnuaa, you can use that to login to your account and set another password that is easier to remember. Was there anything else I could help you with, or did you have any additional questions? Are you still there?