Good morning, how can I help you today?
I completely forgot my password for the account, and I cannot check on an order now
I can help you with that. Can I get your full name or Account ID?
Albert Sanders
Thanks Albert. And you just need your password?
yep
Do you have your username?
alberts9
For security reasons I can't see your password. But I can generate a new one for your Albert. I'll just need your pin number to do that.
I don't have a pin number
No problem, do you know the answer to your security question?
Livingston
Great, your new password is zqmfomg5m6k Is there anything else I can help you with today?
nope, that covers it. thanks!
Thanks Albert, have a great day.