Hello! Is there anything I can do for you today?
I need to check the status of my order. I also want to change the delivery time.
May I ask for the reason of the delivery time change?
I won't be able to receive it that day.
One moment please. Are you wanting to receive your shipment sooner or later?
Later would be great.
Sounds like you are needing to downgrade then. May I have your full name or account ID?
93KLUTIMVK, Sanya Afzal
Thank you

May I also have your Order ID?
5336840549
Do you know whether your order has shipped yet?
Yes, it's out for delivery
Unfortunately, since your shipment is already out for delivery, it is too late to change the date.
OK, thanks for your help.
Is there anything else?
Would it be able to change the time of that deliver?
Let me see.

Unfortunately I am also unable to change that.
Ok, thanks for checking. That's all I needed.
Have a great day.