how may i help you today
Hi. I just bought something. When is the shipping date?
to confirm, you are inquiring about a order delivery date?
Yes
ok, let me help you with i need your full name to pull up your account
Albert Sanders
and i need the account id# and order # to check the shipping status please
as012197 is my account ID. 5206399177 is my order ID
i cant seem to verify that account id #, could you double check it is correct?
I'm sorry. OTZP1AARPB is my ID
thank you i have verified your account may i have your username and email adress associated with the account in order to pull up the shipping status?
as012197, as012197@email.com
does your order show that it is still processing? or did you recieve an email with any shipping info or notices?
I got an email saying that I'd be getting it tomorrow afternoon It says it's delivered, but I never got it
i see it seems that email was sent and correct the shipper has marked the delivery as complete is it possible a family member brought the package in, or you recieved a slip of delivery notice for pickup at local location? oh, my mistake i must apoligize that email was sent in error the order should arrive on the originally expected date of delivery your order looks as expected on our end i am trying to say, apologies it should be delivered soon if that is unsatisfactory, there are several things i can do to remedy the situation however, i must apoligize, that email was sent in error, your order will arrive on time
Okay then. Thank you
aside from that is there anything i can help you with
No, that's all
thank you and have a nice day