hoiw may i be of service
Hi there, I was thinking of buying a few things today, but I noticed that my subscription was cancelled, can you tell me why?
so you are inquiring on your subscription status today i can help with that i need your full name please
Sure, my name is Alessandro Pheonix.
i also need your accound and order id
My account ID is UIQW28745RS8 and I don't have an order ID yet because I'm just trying to buy a few things today but haven't purchased yet.
i need the order id of your subscription to be able to check its status
Ohhh.  Okay.  That is 491RQIPO09
an order id is numbers only
Hmmmm, let me see here.  I must've given you the wrong ID off of my sticky note.
seems that worked
Oh okay thank you. :)
looks like there is an amount of $49 due three days from now with the account being suspeneded until pay
Okay so I can go into my account, pay it and it will work again? Thank you, that's all I needed to know. :)
yes at this link

thank you have a nice day, glad i solved all your issues