Hello, how can I help you?
Hi. I returned an order but I have not seen the credit yet.
What is your account ID?
I don't know
What is your full name?
Chloe Zhang
What were the credits for?
Calvin Klein jeans
Please try to log out and log back in again.
Um to get my credit I log out and back in?
This is a customer interface error.  The credit is on your account.  You need to log in and out. Sorry, log out and then back in.
Well, no, I should see the credit on my credit card. That has nothing to do with logging in and out of my account.
One moment please. The credit has been applied.  You need to contact your credit card company.  I apologize for any inconvenience.