Hello, how may I help you today?
My shipping cost was to high on my last order
I am so sorry to hear that. I will do my best to resolve your issue. Can you please tell me more about your issue regarding your shipping cost?
I just want to cancel and get a refund because of that
Ok. Can you please tell me your full name?
Crystal Minh
Can you please provide me with your username, email address, and order ID so that I can pull up your order details?
cm038653 cm038653@email.com 8669587364
Thank you.
You’re Welcome
Can you please tell me the current shipping status of your order?
Order Received
I am able to cancel your shipment. Would you like me to go ahead and do that?
Yes
Your shipment has been cancelled successfully. Is there anything else I can help you with today?
No thank you
You are welcome. Thank you. Have a great day!