hello, how may i help you?
Hi there - I was looking to buy a jacket from your website but I had some questions about it first
If i understand, you are inquiring today about a specific item, namely a jacket?
Yes, a Guess jacket
i can assist you with the guess jacket today may i ask whom im speaking with?
Yes, my name is Rodriguez Domingo
thank you rodriguez and what is the question you had about the guess jacket?
I wanted to know if the jacket is machine washable and whether it will shrink if I wash it
to answer your first question, the jacket can be washed and dried in a typical household washer and dryer, the dryer should be kept on low heat to minimize shrinkage
So it won't shrink?
however, overdrying the jacket will cause it to shrink, so we recommend low heat in the dryer, or line drying it it wont shrink as long as you dont dry it on too high a heat

aside from that, is there anything else i can assist you with today?
Okay, sounds good that's all I needed to know
have a good one!