Hi, how can I help you?
hi just looking to inquire about my acount seems there is $40 credit missing
Okay, what specifically did you need to know about? Okay, I can look into that. Can I have your name?
Norman Bouchard
So just to confirm, you returned something and were supposed to receieve a credit, but its not there?
yeah, i had gotten credit from a one-time deal from previous purchase now its not there
Okay, can I have your username, email address, and order ID?
sorry I dont have that information I could give oyu my address does that help
No I absolutely need an email address and order ID. Otherwise I cannot look up the order
but I dont have that information? cant you see info from my name? I am a bronze member
No I cannot. YOu should be able to see that information on the same page as where you would see the credit missing. If you do find that information, you can contact us again and we can help ypu
ok
Have a nice day
let me try to find it and get back to you
Were you going to try and find it right now?
no
Ok well, good luck