Hello. How may I help you today?
Hello I recently ordered Jeans from Guess for 59 dollars because I got an email saying a different item will be delivered. My order number is 0425200784
Does the order show correctly when you log into your account?
Yes it does.
Can I have your name and account ID please?
Joseph Banter  OBDOWMMO8O
Thank you Joseph. Let me look into this for you. One moment please.

Can you verify the account ID and order ID. I am unable to find these.
Account ID: OBDOWMMO8O Order ID: 0425200784
These are not pulling up in the system. Does the email match the order ID and account ID?
I'm not sure. My email is josephb8@email.com it maches with my account ID
I am showing there may be an error with that email from our end. Can you tell me the shipping status?
it is out for delivery
Joseph since the item is out for delivery, lets wait until you receive the package. If the item is wrong then we can process a return.
Okay, should I email you guys to process the return?
You can contact us the same way through chat and we can take care of it for you.
Sounds good thank you
You are welcome.