Hi and welcome to Acme customer support. How may I help you today?
When is my current subscription #Up Norman Bouchard LHB37LLYX8
I can look into that. Just one moment Mr. Bouchard.
6846294637
Just a moment while I bring up your status.

I see that your account is currently overdue and you owe $20 immediately to reactivate your subscription.
Oh no I’m so sorry can you please pay with the card on file
No problem, I'll schedule that payment immediately. You can always access this information yourself via this link.
Thanks
Your account is now active. Is there anything else that I can do for you today?
Great No thanks
Thanks for shopping with Acme. Have a great day!