hiya
Hello! What can I help you with today?
hi, i just wanted to check on my order status. the delivery time isn't right, and i need to make a change to it
Ok, I can check on that for you. What is your name, account ID, and order ID number?
Crystal Minh, Account ID: KF6QBGXGLG, Order ID: 4602556933
Thanks! One minute please

Has this order shipped yet?
it's currently out for delivery
I'm sorry, since the order is already out for delivery there is nothing I can do to change the delivery time.
oh.  hmmm well, i guess that's it then
Again, I apologize. You have a nice day.