Hi, how may I help you?
i received an email saying my shipping address was invalid si i need to check on that.
ok, I can help with that Did you already place an order and now it looks like it might be shipped to the wrong address?
was the package shipped to Woodshore St?
let me check. Can I have your full name or Account ID please
Albert Sanders Z8HQJJVD8K
Can I get your Username, email and Order ID please
albertsanders470  albertsanders470@email.com  2233444813
thank you, let me check our system about your order

Good news! Everything looks good with your order so the email was incorrect. IT's going to be shipped to Woodshore St and doesn't show any problems on our end.
ok, the email notice have must be sent in error.
Yes, it may have glitched and sent it to you. Sorry for the inconvenience You can expect your package in a few days
sounds good.
Can I help with anything else today?
that is it.
Ok, have a great day!