Hi! Thanks for contacting Acme support. How can I help you today?
I'm wondering why the promo code you gave me is returning invalid it has been more than a week but didn't see an expiration
I can look into that for you. May I have your full name?
Crystal Minh was 20% off and not wokrking
I see. One moment, Ms. Minh.

May I ask when the promo code was issued?
I'm looking at it now and it's been 8 days maybe I wait too long..
Yes, our promo codes are only good for 7 days.
ohh darn
Hold on, I may still be able to help you.
well any way I could get another one. as I wasn't going to buy jeans without the discount ok
I just got approval to send you a new code!
glad to hear I'll use this one quicker
Here is your new 20% promo code: 0ZKIV
thank you so much
Is there anything else I can help you with today?
that's it hope you have a nice day
Have a great day and thanks for shopping with Acme!