Thanks for choosing AcmeBrands! How can I be of service?
Hi, so I would like to change my shipping speed if that's alright? I accidentally clicked the faster one when i wanted the one for next week so I wouldn't have to pay so much.
Happy to help. Can you please give me your full name so that I can pull up your account?
Sure thing it's Joseph Banter
Thank you, Joseph. To verify your identity, may I please have your order ID and account ID?
Sure thing my order ID is 1055716007 And my Account ID is TRL7BLS54D
Got it, thanks! Can you please tell me the shipping status?
Sure thing, thank you It says Order Recieved
Okay, then changing it will be no problem.
Oh that's so awesome to hear
Just for my records, can you please let me know your membership level?
Sure thing it's Silver
Okay, you're all good to go. Can I help you with anything else?
I think that's everything thank you
You're welcome, have a nice day!