Hello, how can I help you today?
Hi, I wanted to check my shipping status because I never got my package. My name is Joyce Wu.
Okay let me check on that for you. Could I get your username, email address and order ID please?
Username: joycewu8 joycewu8@email.com Order ID: 8122856494
Thank you.
I've been waiting about 5 days since it was supposed to arrive
That does seem like way too long.
Yeah, I needed it last week
And you have been waiting for 5 days, right?
Yes
Sometimes a package is marked as delivered but still takes a couple of days to get to you. Your delivery should get to you in a day or two.
Oh okay. I've just been waiting so long already, I guess I can wait a little bit more.
Can I help with anything else today?
No, that's all. Thank you
Have a great day!