Hi! How can I help you today?
Hey I'm trying to buy something buy my card keeps getting declined, what's going on?
Sorry to hear you're having issues. I'd be happy to help. Let's start with you logging out and back in and see if that resolves it. Sometimes that will do the trick.
I definitely have available credit on the card. Okay, I'll give that a shot. One second here
No problem, just let me know :)
No, that didn't work. Still not taking my card.
Okay, we have a couple more things we can look at. What about the expiration date on your card? Is that still valid?
Oh my, well I feel silly. It expired last summer! I feel like a total knucklehead, I'm sorry I wasted your time.
Hey, it happens! Don't worry about it. I'm glad I could help you figure it out! Is there anything else I can help you with today?
That was it, thank you so much
You're very welcome. have a great day!