Hello, thank you for contacting AcmeBrands.  How may I help you today?
Hello! I wanted to check on the status of an order. Order ID # 6365242015
Sure - are you looking for and update on the shipping status of this order or something else?
I don't think the order was sent, or maybe it was sent to the wrong location. I ordered them on 12/5/19. I would like the items to be reshipped to me.
OK, it sounds like your item has just not arrived yet.  Can you provide me with your full name or account ID?
Sanya Afzal, account AVVVCKU4OU
Thank you - do you also have your username and email address?
Isn't that information in my account that you pulled up? Username is safzal18 the address associated with the account should be safzal18@email.com
Thank you, based on the information you have provided I will be able to ship a new order. Can you provide me with the address you would like this shipped to?
Thank you! The address is 6604 Lincoln Ave  San Mateo, NY 13517
I have updated the address.  What was the exact brand and type of product you ordered?
There were two items Guess boots and a Michael Kors jacket
Great, this replacement order will be shipped out shortly.  Is there anything else I can help with today?
Nope, that's it. Thanks!
Thank you and have a great day!