Hello. How may I help you?
Hi i want to return my order i ordered the wrong size jacket
I can help you do with that. May I have your name please?
Joyce Wu
Thank you Joyce. I will also need your user name, email and order id number please.
joycew28  joycew28@email.com 8946225212
Thank you. One moment while I pull up your order.

Thank for waiting. I can go ahead and process this return for you. How would you like to return the item?
Can i ship it back
Absolutely. I will need your address, and I will send you a shipping label for you to print out.
cool to my email?
Yes. Just print it up and ship the item back to us. I will process your return here.

Is there anything else I can help you with today?
nope that is all thanks!
You are welcome. Enjoy your day.