Thank you for contacting AcmeBrands. How had I assist you today?
I was expecting a refund?
Did you receive a bill that was incorrect?
huh? no, I returned a shirt
Are you checking on the status of your refund or did you receive your subscription bill and the return amount was missing?
double check status order id 8182103718
Okay, no problem. Could you give me your name and order ID please?
czhang28 here's my email if you need it to confirm  czhang28@email.com
Thank you very much.

Your refund that was processed online is currently in progress and will be applied to your credit card used when you placed the order.
oh, ok, taking a bit longer than I thought.  no prob, thanks for helping
You're welcome. Is there anything else I can help you with today?
no
Great, enjoy the rest of your day.