Hi, how can I help you today?
the item i want to buy was much cheaper yesterday when i checked. i am trying to figure out the price discrepancy can you do something about that?
I understand, let me look into that for you.
ok
Could I get your name or account ID?
Joyce Wu. EJJMGYMDXY
I'll just need an order ID, Ms. Wu.
8774975427
Thank you. Ms. Wu, pricing algorithms change quite often and result in price fluctuations that are out of our control.
ok
Can I help out with anything else today?
that is all
Have a nice day.