Hi! How can I help you today?
I would like to find out how much my outstanding bill adds up to?
Sure, I can help you with that! Can you give me your full name and account ID?
Joyce Wu and Acct ID is 4EZQDSWGWI.  I really like this subscription and would love to keep it.
I'm glad you're happy with the subscription! I will also need your order ID and then I will be able to pull up your outstanding balance.
ok 7593251568
Joyce, it looks like your subscription is inactive. This means that there is nothing due today. If you would like to update your subscription, I can send you the link to your account so that you can do that. Would you like that link?
I would like to re activate it, how much would that cost? Working on my budget don't ya know.
I definitely understand! Especially in today's times. I am having trouble pulling up the subscription pricing info. I can send you the link to access your account to see the pricing.
ok please send me the link.
Do you know your username to login?
no I am a guest at the moment, should I have a username already?
No, if you're still a guest you wouldn't have one. Go to the link i sent and you can create your new account! Is there anything else I can help you with today?
ahh, ok then. I will get credit though for having tried the subscription, yes?
yes you will.
ok then, well thank you so very much then. Be well.
You're very welcome! Have a great day.