Hello, how can I help you today?
I want to check the status of my account because I have a shipping question.
Okay, what seems to be the question?
Does my account include free shipping from out of the country?
Let me look into that for you. Can I have your full name?
Name: Rodriguez Domingo
Let me check your account.

Good news, your account does offer free international shipping. I'm also going to send you a link to the FAQ where you can look things like this up in the future.

Is there anything else I can do for you today?
No
Then have a nice day!