Hello, how can I help you?
yes i would like to check the status of my subscription I would also like to know when the annual fee is due and if its due today i would like ti go ahead and pay it
Sure, I can check on that for you. Can I get your full name, account ID, and order ID please?
yes my name is Norman Bouchard and my account id is  0GGCFEU4T6 oh and my order id is 4154794276
Hello, it looks like your subscription is still active. However, you have a balance of $14 that was due yesterday
okay i would like to go ahead and pay that
Okay, do you want to sue the credit card on file?
yes, please
I have successfully renewed your subscription
thank you
Anything else you need?
that will be all
Have a great day