Hi! How can I help you today?
Hi, I want to return these boots, they had a stain on them.
I apologize. What is your full name or account ID?
Sanya Afzal
Great, and what is your username, email address, and order ID?
Username: sa414285  sa414285@email.com Order ID: 4434988886
I appreciate this information. What is your membership level?
I'm a Silver member
I see, and how long ago was the purchase?
It was about 5 months ago, december of last year I just never got around to looking at it until recently
That is fine, as long as it is under 6 months What is your address?
9554 Lincoln Ave  La Fayette, NY 83926
And lastly, how do you want to process the return?
By mail would be good
You are all set! Is there anything else I can do for you today?
Great, thank you so much for the quick help! That's all I needed. Have a great day
You too!!