Hello. How may I assist you?
I can't get into my account
Is it because you need your username, password, or two-factor authentication?
Username
Okay. What's your name?
Joyce Wu
Can I have your zip code and email address?
62630  joycewu9@email.com
I've found your account. Your username is jwu1
Great. Thank you.
Is there anything else I can help with?
No, that's it
Thanks for reaching out. have a great day!