I am trying to log into my account but I can't. I lost the phone that was called for the 2FA
Hi there, no problem. Happy to help you reset that! Can I please get your full name or account ID, so that I can pull up your account?
Joseph Banter
Okay Joseph, I've pulled up your account. Can I have your email address on file, please?
jbanter2@email.com
A link to reset it is on the way. In addition, I'll send you some best practices for security going forward.

Is there anything else that I can help you with today?
Nope that's it. Thx
Okay, have a wonderful day!