Hi, How can I help you today?
Hi I am calling about an item that I recently purchased
Okay, is there a problem with the item?
no i do not like the color
Would you like to return the item?
Yes
Can I get your username?
jw126769
I'll also need your email address and the Order ID.
jw126769@email.com 5188460579
Great, how would you like your refund?
Cash please
I can credit it back to your credit card, if that's okay?
ok
And can I get your account ID Hi! Are you still there?