Hello, how can I help you today?
Hello, I need to change my shipping details. I've recently moved.
Alright, you just wanted to update your address on your account? I'll need your full name or Account ID to pull up your account.
I ordered something and it says it was delivered. But I believe it was sent to the wrong address.
Oh, so you are missing a shipment? I will still need your full name or Account ID.
Yes Chloe Zhang IDMUVPKCMN is my ID
I have to validate your purchase. To do that I will need your username, email address and Order ID.
Username is chloezhang226 email is chloezhang226@email.com order id is 1397366075
How long have you been waiting for the package?
The order statement says delivered But I moved in that time period.
Yes, sometimes packages are marked as delivered before they actually are. So this really isn't missing, because you moved and believe it went to the wrong address?
Yes That is correct.
Lets get a new shipment out with the correct address then. One moment please.

What is the correct address?
The correct address is 100 Vine Rd Monterey, WA 77409
Alright Chloe, I updated your address and it should be sent to the new address. Was there anything else you needed help with today?
No, that's all. Thank you.
Thanks Chloe, you have a good evening.