Hello! How may I help you?
Hi! I was calling to check the shipping status of my package. I still haven't received it. Its been 9 days already
I am sorry to hear that. I will look this up. May I have your full name and account ID please?
Norman Bouchard
Thank you Norman. May I have your username, email address, and order ID to verify your purchase?
Username: normanbouchard056 normanbouchard056@email.com Order ID: 4443209634
Thank you. And you said it's been 9 days correct?
Yes it has
I will send you a new item since you've been waiting so long. May I have your home address please?
Thank you. I appreciate it 1177 Lincoln Ave  Brighton, MI 27137
What was the brand and type of item you purchased?
Michael Kors shirt Michael Kors Jacket Calvin Klein bootd boots
All three?
Yes please All 3 items
The purchase is done. You'll receive your item within the coming week. Is there anything else I can do for you?
Thank you Thats all. Thanks
Have a great day.