Hello there, I was wondering if it were possible to  talk to someone who can help me with my account?
Hi, I can help you. What kind of problem were you having?
So I recently had a subscription refunded to me but have noticed that I never got the credit back in my account?
I can help you recover missing credit on your account.
Oh that's great!
Could I please have your full name?
Certainly my name is Rodriguez Domingo
Hi Rodriguez, you say the credit is missing from your subscription, correct?
Yes, it should be about $40 dollars?
Yes, let me just check on the status of the credit.
Alrighty, take your time.
Okay, you do seem to be missing the credit. I'll give you a $40 promo code that you can use as compensation.
Oh thank you! My wife will be so pleased.
Your promo code is WIYUH
Alrighty I've copied that down.
Is there anything else I can do for you today?
I do believe that's all thank you so much, we were starting to get worried.
My pleasure! Have a great day