Thanks for contacting Acme.  How may I help you today?
search results are unrelated. what is going on? search bar not working
Oh, I'm sorry to hear that.  I have a couple of simple tricks that can sometimes get a search bar to start working again
ok
if none of these work, I can put in a report with the IT team, and maybe even take your order manually
ok. what is the first suggestion?
The search might work if you simply log out and then log back in Sometimes it just needs a quick reset
ok will try this now and will let you know still not working. what else can we try?
There may be a browser issue.  Are you able to clear your cookies (or try logging in on a different browser) and then try the search again?
one second while i try this out. will let you know if it works or not ok it is now working. thank you.
Ah, I'm glad to hear it Is there anything else I can help with while we're here?
that is all
Excellent.  Have a great day