Hello, Thank you for contacting us today. How may I help you?
Hello, I would like to get a refund on an item I bought. I just bought it
Sure thing. What was the reason for your refund?
I changed my mind
Alright. I'll be glad to help. Could you give me your FFirst and last name or account ID please?
Crystal Minh, 1KDRPEVDU5
Thank you Crystal. I was able to pull up your account.
Great
Could you tell me your Username email and order ID please?
crystalm984, 7126945265
and your email address please?
crystalm984@email.com
Okay perfect I was able to confirm the purchase as well. How would you like to receive your refund. We can do it with a gift card, add it to your account or credit it back to your card?
credit back to my card please
And how much was the item you are refunding?
$64
Alright your refund has been set up.
Thank you very much
Was there anything else I could help with today?
That is all
Thank you for shopping with us. Have a great day!