Hi, how can I assist you?
Hi there. I just wanted to confirm my shipping address because I got an email saying that I live in Tahiti, when I am actually in New York. Is my package on route and is it being delivered to 7743 Kennedy St?
May I have your full name and account ID?
Phone Number: (555) 380-2981  Member Level: Guest  Email Address: normanbouchard454@email.com  Account ID: YMVEZCHS8K  Username: normanbouchard454 Order Statement  Purchase Date: 2020-02-19  Order ID: 5771582589  Address: 7743 Kennedy St  San Mateo Sorry about that please disregard My name is Norman Bouchard and my Order ID is 5771582589
It's ok...I need most of that information anyways...
Haha okay, I was trying to cut and paste the order ID number but it accidently copied and pasted everything. Sorry about that!
Ok, the order is to be delivered to 7743 Kennedy. My system shows the correct address, there must have been some error in our e-mail program.
Okay, perfect. Thanks for checking into this for me.
I apologize, the process is automated and there may have been a programming error.
No proble at all
Your order should arrive correctly, feel free to contact us with any other concerns.
So long as my order is coming to the right address, I am content. Thanks again
Is there any thing else I can help you with?
No that's everything. Thank you!
Have a good day.