Hello, how may I help you?
Hi! I need an refund on this item I brought.  I just changed my mind and I do not want it
Sure thing, could I get your name, please?
Joyce Wu
Thanks, Joyce. I also need your Username, Email, and Order ID to pull up the order.
jw422196 jw422196@email.com 6139090068
Great, now would what would you like as your refund method? Gift Card, account balance, check, or credit card?
credit card on file
Do you have your account ID?
59 BJTQCCTMBI
And $59, got it
yes sorry it was 59
You're all set, is there anything else I can do?
no thank you
Have a good day!