Hello! Thank you for shopping with AcmeBrands. How may I assist you?
I need to know if you guys have the right address for me or not because I got an email with an incorrect one for my order
I'll be glad to help you with that. May I get your full name, please?
joseph banter
Thank you, Joseph. You received an email stating that your address on your order was incorrect?
my address is 9100 kennedy and the order email was 9143 kennedy so wondering if it's coming and if it's gone to the wrong place
What is the shipping status on your order? It may be "Order Received", "In Transit", "Out For Delivery", or "Delivered".
it says order received which is concerning
To validate your purchase, may I please get your Username, Email Address, and Order ID?
jb340548 jb340548@email.com 9445200036
Thank you, Joseph. May I also get your Account ID, if you have it?
YNV5A2G36G
Thank you! I have made your requested change to your address, and because it has not shipped yet, you should be all set. Is there anything more I may help you with today?
ok great don't know how that wrong house number got there that's it thank you
I completely understand, and I apologize for the inconvenience. Thank you so much for contacting AcmeBrands customer service. Goodbye!