Hello, how may I help you today?
The Calvin Klein shirt I want is out of stock.
Oh no, I'm sorry to hear about that. Let me look in to this for you. Can I please get your full name or Account ID?
Joseph Banter, username jospehbanter 975
Thanks Joseph. So you were trying to get a Calvin Klein shirt and it is out of stock?
Yes, the order ID is 0626252373
Sorry Joseph, I need a little more information. You ordered this shirt? Our system doesn't let you order it if it is out of stock.
I have an order ID, it's 0626252373
Are you just missing this item perhaps?
Yes, that's the only item.  How can i get it delivered?
Alright, if you ordered it, it is not out of stock. Let me look in to this a little more.
okay
Can I get your username and email address to validate this purchase?
josephbanter975, and josephbanter975@gmail.com
Are you sure that email is correct?
josephbanter975@gmail.com
gmail.com?
email.com, sorry
Let me just try with that!

That was the problem, I was able to verify your identity now. How long have you been waiting for this item?
okay, when will it be shipped?  it's been about a week
Items usually take about 7 days. Has it been longer than 7 days?
It's at 7 days now
If it has been 7 days it should arrive tomorrow!
Great, thanks
If it doesn't come tomorrow please contact us again and we will send another one out.
okay, thanks
Is that all you needed today?
that's all
Thanks Joseph, have a good weekend.