Hello. How may I help you today?
Hello. I need to check my order. I see a fee that's been added on for no reason and I need to check it.
Yea lets take a look at that. May I have your name please?
yes, it's Rodriguez Domingo
And no idea what its for correct? Can I have your account ID and Order ID?
no i don't know what it's for. my account id TIGKUNK70E and the order id is 6171617687
I apologize. It looks like a company error. Let me remove that for you.
ok thank you
How much was it for?
it was for 5 dollars
Ok I can confirm that. One moment please.

Ok I removed that extra fee. Anything else I can help you with?
no that's it, thanks
Great. Have a nice day.