Hi I have an issue with my order
Good afternoon and thank you for contacting AcmeBrands! How can I help you with your order?
I really want to buy these cool Tommy Hilfiger boots They are $79 but i forgot to add them to my order Can you help me? I want you to add them to my existing order
Yes, I can help you with that. Could you give me your name and order ID please?
Sanya Afzal 7004276110
Thanks, Sanya. I'll pull up your account.

And what is the order ID of the order you would like updated?
7004276110 I still told you that lol *just
My apologies, I mean your account ID attached to the order.
Oh, okay It's 2K6JDKQO2X
Thank you. Do you know the shipping status of this order?
It says "Delivered"
Unfortunately, it's too late to add another item to this order since it has a delivered status. What membership level are you?
Guest
In order to receive the product, you would need to place a new order for the item.
Oh, okay So I need to order the boots seperately? And there's no way for me to add them to my other order?
Yes, you'll need to start a new order. I apologize for the inconvenience. Is there anything else I can help you with today?
I guess that makes sense if the order already shipped I guess I will go and order the boots right now Thanks for your help. I understand why you can't add the boots to my order I don't need anything else
You're welcome. I hope you enjoy the rest of your day.