Hello, how may I help you?
I want to change the name on my account There is supposed to be only one n in Minh
OK, can I get your full name or Account ID?
Crystal Minh
OK, One moment, please. I need to verify your identity. Can I get your username, Zip Code, phone number, or email address?
username: cminh719 So that is how it will now show up on my account?
Thanks, I need two more bits of information, like Zip Code, password, email address, or an order ID of a previous purchase.
Order ID: 1741161718, zip 3337
Thanks, and to verify, you want to change your name to Crystal Minh, correct?
yes please Thanks!
OK, I have updated that. Is there anything else you need?
nope, that's it
OK, Have a great day!