Hello, how can I help you?
My shipping address and the address in my email notification do not match
Okay, can I please get your full name, account ID and order ID/ Also, do you know the shipping status of your order?
Joyce Wu Account ID: EZY6JAFF5N Order ID: 6868933306 and it says delivered but I never received it
Okay, I just need to verify your purchase, then I can change the address

Can you please tell me your username and email address?
joycew65 joycew65@email.com
Okay, what address do you want it shipped to?
6529 Brushwick Dr, Brighton WA 43145
Okay, I've updated your order. Is there anything else I can help you with?
Nope that is all
Have a nice day!