Hello, how can I help you?
Hi, I signed up for the premium subscription but I don't think I can afford it this month. Is there a way to get an extension?
Let me look into that for you. Could I get your name?
Sure it's Rodriguez Domingo
Thank you.

Do you have an order placed at this time?
I don't have an order.
Okay, what is your membership level with us?
silver
Thanks for that info. How many days late will you be for the membership?
like a week
I'm sorry, I'm afraid I can't extend your membership.
why not?
Unfortunately I can only offer the extension if you are only one day late.
Can you have a manager contact me about this?
Please hold for a moment. I'll just need a phone number that we can call you at.
ok it 1970624191
Okay, our manager will give you a call in a short while.
thanks, that's all i need for now.
Great, so that will be all for today?
yup, thanks
Have a good day.