Thanks for choosing AcmeBrands! What can I do for you?
There was a subscription added to my account unknowingly. I don't want it.
I'm sorry to hear! I'll look into that for you. What is your full name, please?
Crystal Minh
Thank you, Crystal. And where did you hear about this issue?
I read it in an email
Okay. One moment, please.

I've just checked the system, and it says that this subscription has not been added. Unfortunately, there are scammers out there who sometimes try to pretend to be us when sending out emails.
oh
However, if you check who actually sent the email, you'll see that it was not us. So be assured that nothing has been added to your account. I'm sorry for the inconvenience, though!
it says AcmesCorp
Can I help you with anything else today?
is that you?
It is, but the address will be an address that is not affiliated with our domain name. It's just someone trying to impersonate us.
oh, thanks for the help, that's all.
You're welcome, have a great day, and stay safe!