Hello
Welcome to AcmeBrands. How may I help?
So I have an issue I wrote down my password But I lost the piece of paper So now I can't get into my account Can you help?
Sure. You want to recover your password?
yes
Ok. May I have your full name and account ID
Chloe Zhang I don't remember my ID
That's OK, Chloe. I was able to pull up your account. I now need your username
Oh my god I forgot that too :( so sorry
Ok. No worries. I need zip code and phone number
(635) 617-4421 zip is 41442
Thanks. I was able to verify your identity.
cool
Your username will be czhang1
okay great what about my password?
I am unable to recover the old one but I can generate a new one for you
that's fine
czhang1

Ok. I need the PIn
939934
kec1865pmxh is your new password
okay good let me try to log in
OK
so i was able to log in thanks for fixing this!
Great! Anything else you needed?
nope that's it
Have a great day!