Hello, how can I help you today?
I would like to check the status of my order because it seems like my shipping was way too high
Sure, let me look into it. First, I need your full name and account ID please.
David Williams, Account ID: M2JPZRA25W
Alright, next I need your Order ID
Order ID: 6242584353
Do you know if the item has already shipped or not? You should have an email with the status of the order
Shipping Status: Delivered but i haven't received anything for you guys
Alright, if it is marked as delivered you should be getting the item in the next day Sometimes the carrier marks an order as delivered before it actually is dropped off at the door I can not downgrade the shipping to lower the costs at this point since it has already shipped out and is out for delivery
If i don't get it by tomorrow i would like to cancel my order and get a refund
Sure. If you have not received it by end of day tomorrow, just let us know and we can cancel the order and give you a full refund
Okay thank you
No problem. Is there anything else I can do for you today?
no that will be all
You have a great rest of your day.