Thank you for contacting Acme Brands! How can I help you today?
Hi I am needing to return an item I just purchased because I changed my mind.
I can help you with that. Could I have your name or account ID to pull up your account?
Norman Bouchard
Thank you. There wasn't anything wrong with the product?
Nothing wrong with it
Alright. I should be able to provide you with a refund, if you just placed the order and it hasn't shipped. Can you verify your username, email address and the order ID for me?
Great thank you! Username: normanb8 Email Address: normanb8@email.com Order ID: 5369992383
I've validated your purchase and you're eligible for a refund. Would you like it by gift card, added value to your account, paper check or to your credit card?
credit card please
Sure. Can I have your account ID?
Account ID: W4HRDGFEEX
And how much was the dollar amount of the item?
$84
I've refunded your credit card $84 for your order. Is there anything else I can help you with?
Thank you. That's it for today.
You're welcome. Have a great day!