Hi! Thanks for contacting Acme support. How can I help you today?
Hello I have a premium membership and want to make sure it is still in status.
Sure, I can look into that for you. May I have your full name, please?
When is the annual fee due? I want to make sure I haven't missed it. David Williams
One moment, David.
ok
Can I also get your Account Id and Order ID?
YE9CRVBWER 2846416583
Okay, David, I've brought up your subscription status.
Ok thanks
Your due date is tomorrow and the amount due is $49. In the future, you can look up your account info using this link.
Ok thank you for checkng
No problem. Do you have your username?
no
You'll need that to check on your acccont. Your username is: dwilliams1
ok thank you for this!
Is there anything else that you need today?
nope that is all!
Have a great day and thanks for shopping with Acme!