Hello! Thank you for shopping with AcmeBrands. How may I assist you?
The billing statement is still showing my charge as not being reversed I already did the return
I'll be glad to help you with that. May I get your full name, please?
Sanya Afzal
Thank you, Sanya. To validate your purchase, may I please get your Username, Email Address, and Order ID?'
sanyaa77 sanyaa77@email.com 1532846951
Great! Your purchase has been validated. May I ask how long you've been waiting for your refund?
Its been over a week
May I get your membership level, please?
Silver
I sincerely apologize that you've been waiting over-long for your refund! I'll go ahead and update your account now with your expected credit.
thank you
Is there anything more I may help you with today?
that was all
Thank you so much for contacting AcmeBrands customer service. Goodbye!