Hello, how can i help you today
I returned an item and payment has not been reversed yet
Okay let me look into that could i get your full name or account id please
Alessandro Phoenix
i will also need your username email adress and order id
Username: alessandrop224
Okay i am seeing your refund as being in progress. It looks like we got to the refunded item and are just processing your refund so a few days more sorry.
thanks
Is there anything else i can help you with?