Hi! How can I help you today?
hi i would like to change my address in my account can you help me?
Yes, one moment please
my street number is off by 1 for some reason
Ah, no problem. Can I please have your account id?
username you mean? davidw56 if thats what you meant?
No no, I need either your full name or account ID. I will need your username later though
David Williams
great!

What's your current address?
0344 2nd Avenue, san Lima, TX 49481
Can I please have your zip? Oh wait, it's there. Nevermind. sorry about that.
49481
May I please have the order ID?
i didn't order anything i just wanted to change my address in my account because it was off my one number
Oh, my apologies, I'm going to need either your phone number or PIN number
838230
No no I understand, I just need a few things to verify the account
ok finally. simple inquiry turns into a mess
I apologize sir.
no need to apolgize. Thank you. That's all i needed done
Great! Anything else you need today before we disconnect?
nope. have a good day
thank you, you too.