Thank you for contacting Acme.  How may I help you today?
Hi I was trying to make a purchase but I realized that the item that I want to buy is way overpriced on your site compared to the competition Its a pair of Guess Jeans
Oh, I'm sorry to hear that May I ask your name before we begin?
Chloe Zhang
Thanks, Ms Zhang.  And had you already placed an order when you noticed the price difference?
no. I wanted to buy it
Ah, I see
I was going to place an order when I realized the price difference
Unfortuanately, our prices are determined by an algorithm that sets the price based on many factors, almost all of which are out of my control
But I have been a loyal member and I was hoping you could help me
Yes, I can see your account history as we speak.  Due to your status with us, I should be able to get you a promo code that will cover the difference for this order One moment please
Thank you I appreciate your help
The code JSU7I should serve your needs Sorry about that delay.
Thank you
Is there anything else I can help you with today?
Thats all. Thank you
You're welcome.  Have a great day