hello, how can I help?
Hi I want to check on an order status on the website, but I can't remember my username So I cant log in to access my account
I would behappy to help you with that. What is your name?
David Williams
and you need to check on the status of your order, is that right?
Yeah, but I want to do it myself online but when I try to do so, its asking me to sign into my account and I forgot my username so I can't sign in
oh ok. let's find your username
Can you tell me what my username is? Awesome, thank you
I will need your address and email
okay my address is: 0576 Brushwick Dr Raleigh, TX 88835 and my e-mail is davidwilliams940@email.com
Thank you, the system was able to verify you. Your username is dwilliams dwilliams 584, excuse me
Ok, excellent. I'm really bad about remembering all my different usernames and passwords I appreciate the help!
i know what you mean. should we check on that order? is there something else I can help with?
Oh, thats okay, I should be able to do it myself now so you can help people with more pressing issues. I don't want to take up any more of your time! Nope, I think we are all set now, thanks so much!
we appreciate your being such a loyal customer, have a great day!