good afternoon, how can I help you?
Hi. I was hoping you could tell me the status of my refund.
sure one moment ok, would you give me your full name or account ID
My name is Alessandro Phoenix.
additional to this would you give me the order ID, username and email please
Order ID: 9457548523 Username: aphoenix058 Email Address: aphoenix058@email.com
everything in order, let me check how the return is currently
Thank you!
ok, currently the refund is in progress and the payment method is being processed online.
Oh perfect. I just wanted to make sure it was in progress!
not problem a pleasure to help you