Hello, how may I help you today?
Hi! I was looking at buying a Calvin Klein jacket and wanted to get some information on it please
Of course, what would you like to know in particular about it?
I would like to know how to remove a stain from it
Certainly, give me one moment to look into this for you.

So here is what I have found. Wet a cotton cloth and dab it on the area.  Let it sit for about 5 minutes, then pour some boiled water to flush out the stain.
Sounds good Thank you
In the washer use the hottest water setting to remove marks.  When you dry, either line dry or use low-heat on the dryer. Of course, was I able to answer your question then?
Thats very helpful. Thank you
You are most welcome, anything else I can help you with?
Thats all. Thank you
You have a wonderful rest of your day!