Good morning.
Hi! How can i help you today?>
I'm trying to look up my purchase history but I don't have the phone to log into my acount anymore. for the two factor authentication.
Sure! Let me reset it for you Whats your full name?
it's David Williams.
I need your email address please to reset the code
ok it's dwilliams@email.com
new pin has been sent to your email for best practices, you should follow security protoocol

That link should show you security best practices
thanks. I just no longer had the phone number associated with it and i don't know how to change it.
i changed it to use email instead does that work for you?
yes that will work fine!
great havea. good day