Hello, thank you for contacting AcmeBrand. How may I help you?
Yes i would like to check the status of my refund  and to make sure its going to the right payment methond
Sure thing I'll be happy to look into that for you. Could you provide me with your Full name please?
Sure thing its Crystal Minh
Great I was able to pull up your acocunt. I'll need to also find the details for the refund. Could I have your Username, Email Address and Order ID please?
My username is cminh403, email is cminh403@email.com and order is is  4378210519
Alright I was able to pull up the refund details. Your refund is currently in progress. The payment method is listed as by chat.
okay, great! thank you so much for your help today
was there anything else I could do for you?
that ill be all
No problem. Thank you for shopping with us. Have a great day