Hi! How may I help you?
I was charged twice for an item I bought
Oh, no! One moment, please. Can I get your full name or account ID?
Account ID: LSDDSNXQB9
Great. Now, I need your username, email, and order ID to verify your order.
Order ID: 8883306452 I dont have other info
Can I have your full name?
Joseph Bante Joseph Banter
What amount were you overcharged?
I dont know. The coat sol;d for 69. It wasn't that much
It appears that it was our error.
okay
I will refund $69.
okay
Can I help you with anything else?
no
Have a great day!