Hi, thanks for shopping with us! What can I help you with today?
The website is so slow! I'm trying to shop but I can't get anything to load.
I'm sorry, I'm sure that's frustrating! I can help walk you through some steps that might help it run faster.

First, try logging out of your account and back in again.
Okay. I did that, it's still slow : (
Can you try closing all the other tabs in your browser, as well as anything running in the background?
Okay will do Still lagging, won't load images.
Hmm, are other websites running smoothly?
Yes they seem to be.
I'm sorry for this, I'm not sure what is wrong with our website! I will send a message to our website team so they can work on it. In the meantime, I can make the purchase for you if you'd like.
Okay, thanks. I'd like to order the Tommy Hilfiger jeans, they are $99.
Great, I can get that set up for you! What is your credit card number and expiration date?
4523 5688 4567 3333 exp 12/23
Thank you, those jeans should ship out shortly! Again, I apologize for the inconvenience! Is there anything else I can do for you today?
that's everything!
Ok, you have a great day!