hi how can I help you
I have signed up for a premium subscription service, and i want to know the status i want to check my shipping status
[ignore] sure one sec can I have your full name or account id?
sure, my name is Name: Alessandro Phoenix
do you mind if I ask why you want to check the status?
i want to check because the shirt never arrived
ok one sec
i've been waiting for over a week now!
can I get your username, email, and order id please
umm, ok
also sorry to hear that
Username: ap661056 Email Address: ap661056@email.com Order ID: 1164102296
so you've been waiting for a week right?
yea, 9 days
ok so we'll basically ship a new order
ok, great!
to do that, I'll need your address
yup, makes sense Address: 5093 Kennedy St  La Fayette, WA 73026
so can you describe for me the brand and type of the product? so I can ship it for you
Guess Shirt
cool that will be shipped again to the provided address
do you have an idea of how long it will take to arrive?
it's gonna be within a week. Should be around 3 days in general
wonderful!
is there anything else I can help you with?
nope, that's it
glad to help. have a nice day!