Hello, how can I assist you?
I want to return an item as it has a stain.
Sure, what's your name?
Joyce Wu
Can I have your username, email address, and order ID, Joyce?
jw634473 jw634473@email.com 9241611703
What's your membership level?
Bronze
When did you purchase it?
it was bought 2019-12-16
Okay, do you have the receipt?
yes
Great. In order to send you a shipping label, I will need your full address so I can put it on there.
8515 2nd Ave  La Fayette, CA 60698
Do you want to return it by mail, in store, or at a drop off center?
by mail for the return if I could
Okay, you should be receiving your shipping label shortly. Is there anything else I can help you with?
that was all
Okay then. Thanks for being a customer. Have a great day!