Hello, I'm Danny. How may I help you today?
hi danny! I'd like to upgrade my order to overnight shipping I need to get it ASAP
No problem. Please give me on moment. May I get your name or Account ID.
Rodriguez Domingo Account ID: AGZCJPNEVB
All right, Rodriguez. It sounds like you want to manage your order.
yes
May I have your order ID as well.
I would like to upgrade my shipping I need to get it ASAP Order ID: 0153426910
What is the shipping status of the order?
Shipping Status: In Transit
I'm afraid it's not possible to upgrade your order. However, the good news is that it will most likely arrive either today or tomorrow.
ok, okay... that's great news
No problem. Is there anything else I may assist you with?