Hello! How can I help you today?
Hi, I want to check on my shipping status.
Sure. Did you get an email stating it was different?
No, but I never received it.
Ok. I can help you with that. Can I have your name or account ID please
IWATBOFHFB
Ok. I have your account pulled up. Give me one moment please
ok
Can I have your full name and order ID please
Joseph Banter 8947023652
Now can I please have your username and email address
jb402404 jb402404@email.com
Thank you

It looks like your order is on schedule and should be arriving shortly. However I don't have access to the exact time.
Ok, so it's on its way?
Yes, it is.
Thanks!
I hope you have a great day.