Hi, how can I help you?
Hello, can you check the status of an order for me. The payment says debit card but I payed with my credit card.
Can I have your name please?
Chloe Zhang
Can I get your account ID and order ID?
My account ID is SU5GLQ3JJT My order ID is 1844680843
Can you tell me the shipping status
It says out for delivery
I am sorry, I cannot change it for this order but I can change it for future purchases.
So my debit card was charged?
I cannot see that information, but if the email you got says that then I am going to assume it was.
You can't remove that charge and then charge my credit card?
I cannot, I am so sorry.
I'm very disappointed Is there anything you can do to make this up to me? I think this is completely your fault.
I am sorry you feel that way, I cannot help you further. Have a nice day