hello
Hello, how can I help you today?
I want complain
What is the specific question you have?
because i was charged for the order below even though i  never bought anything
May I have your full name or account ID? I cannot assist you without more information.
Chloe Zhang
And may I have your username, email address, and the order ID?
Phone Number: (199) 157-2477 cz196945@email.com Username: cz196945 Order ID: 7541971298
Ok, there does appear to have been a mistake on our part. I will enter the information in and give the credit back to you, just a second...
ok thank you
Ok, the charge should be reversed. I aplogize for the inconvenience and I hope you will shop with us soon.
thank your help
Is there anything else I can assist you with today?
no thanks bye
Have a good day.