Hello, how can I help you?
Hi there. I placed an order for some jeans and they just got here and they're the wrong color.
I am sorry to hear that. I take it you would like to initiate a return then? Can I get your full name please?
Yes I would please and certainly my name is Sanya Afzal
Alright. To pull up your order I need your username, the email tied to your account, and the order number.
Alright in order, sanyaa00, sanyaa00@email.com, and lastly 5698553546
Great, and what membership level are you?
Bronze Such a shame they were the wrong color, i didn't know jeans could be purple. If they weren't for work I'd have kept them.
Yeah, I could see that opening some eyes at work I take it that the purchase was made in the last 90 days?
Just a few, maybe next halloween party. And yes it was.
Alright, I am getting your return all set up. To process it, I will need your full address next.
Sure thing it's 2147 Lincoln Ave  La Fayette, TX 36799
Last, how would you like to process the return?
Over mail okay?
We can do by mail, store returns, or a drop off box sure
Sweet, as much as my wife would laugh at me taking it to the store, maybe mail is safest
Sure thing. You are all set on the return
Awesome thank you
Is there anything else I can help you with?
I think that's everything thank you so much
No problem at all. You have a great rest of your day.