Hello, how may I help you today?
Yes i would like to check the status of my order because it seems to be an extra fee added for no reason
I am so sorry to hear that. I will do my best to resolve your issue. Can I please have your full name, account ID, and order ID?
Crystal Minh and account id is O7RTPPTKY3 Order ID: 3663165886
Thank you. Please give me a moment to review your account.

I sincerely apologize. It looks like we made a mistake and added an extra shipping fee to your order.
ok
Can you please tell me how much you were overcharged?
$64
I've removed the extra fee from your order. You will not be charged. Is there anything else I can help you with today?
ok, great thank you, that will be all
You are welcome. Thank you. Have a great day!