Hello So I wan to check the status of myaccount apparently there is a mistake
Hi, I can help with that.  Do you know what type of mistake there may be?
My subscription was added but I dont really want it I would like a refund for the $40
Does it look like you were billed twice?
No just that the subscription was added to my account and got charged $40
Can I have your full name and account ID please?
yes of course so my name is David Williams and I dont really know the account ID sorry
No problem, just a moment please.

How were you alerted to the subscription being added to your account?
I got my billing statement and noticed this then
OK, Can I have your username, email address, and Order ID?
I dont have my user or email address I can give you my billing address though Address: 1031 2nd Ave  Monterey, TX 43800 I dont know if thats helpful are you there?
Yes, I am still checking my system.
ok
Do you have your membership level?
yes its Gold
Due to your gold member status we will go ahead and process the credit for $40. Is there anything else I can help you with today?
Thanks a lot no that would be all
Thank you, have a great day!