Hello. How may I help today?
Hi i want to know what my premium status is I want to see what benefits i get with shipping my next item
I can find that out for you. Can I get your name?
David Williams
Thank you Mr Williams. And, what is your membership level?
Silver
Thank you. Give me a minute to pull that up.

Alright Mr Williams, silver membership comes with several perks, and a discount on shipping fees is included.
Ok so i will get the discount on my next order?
Yes, it will apply to all orders made while you are a silver level member.
Thanks for your help
You are welcome. Did you need anything else today?
No thanks
Then have a great day.