Hi, how can I help you?
I completed a return over a week ago and have still not received the credit on my billing statement
I'm sorry to hear that. I would be happy to look into this for you. Can I have your full name so that I can pull up your account?
Rodriguez Domingo
Can I also have your username, email address, and order ID?
rodriguezd444 rodriguezd444@email.com 9319495118
Thank you. Let me check the refund status for you.

I just applied the credit to your account and it should show up in the next 2-5 business days. Is there anything else I can help you with?
Thanks for the help, no that was all
You're welcome! Have a great day.