Hi, there.  How may I help you today?
Hi I would like to have an item returned.
Okay, I can help you with that.
I got the item, but ended up not liking it
Okay, so there isn't anything wrong with the item; you just want to return it, correct?
yes
Gotcha.  May I have your name please?
Norman Bouchard
Okay, Mr. Bouchard, I will need your Username, email address, and Order # to get the refund started.
Here's mty username normanbouchard829 The order ID is 6133570383 I would like to have my refund before the item ships
Okay, I just need your email address.
normanbouchard829@email.com
Okay, would you like to receive your refund via gift card, credit on your account, a paper check, or back to your credit card?
back to my credit card please
May I have your Account ID?
8URIPE9H1P
What is the amount of the item?
$54
Okay, your refund has been initiated.  May I help you with anything else?
No that's all. Thanks
You're welcome. Have a good day.