Thank you for contacting AcmeBrands! How can I help you today?
I have been trying to make a purchase but my credit card keeps getting rejected
I'm sorry to hear that. Could I please have your name?
Norman Bouchard
Nice to meet you Mr. Bouchard. Have you tried to enter your credit card information again since getting the rejection?
three times
Okay. Log out of your account and then log back in and try to complete your order. Does it still reject your card?
yes, still rejected
I see. Can you check the information on the card that you're using and make sure that the expiration date hasn't passed?
okay, duh sorry, it expired last month
You'll need to contact your credit card company to get a new card to place the order or simply use a different form of payment to successfully place your order. Or if you have another card, I can place the order for you directly.
I will do that. I think I have the new one here somewhere No thanks, I want to keep the same card on file in the future. Thanks for your help.
You're welcome. Is there anything else I can assist you with today?
Nope, that should do it.
Great! Hope you enjoy your day.