Hello, how can I help you today?
Hi, I want to return an item, the color isn't what I thought it would be. Can you help?
Glad to help. May I have your full name please?
Crystal Minh Username: crystalm411
thanks Crystal. Can you please let me have your username, email address and Order ID to validate this purchase?
Email Address: crystalm411@email.com Order ID: 6184509735 I have Gold membership, for just this reason.
give me a second.

Great, gold members get unlimited returns. Can you give me your full address so that I can print the shipping label for the return?
7777 Primrose Ave  Newark, WA 71621
and how would you like the return?
I'll just mail it back from my home.
Good. You can go ahead and print the shipping label now and proceed with the return.
Great, I'll do that. I appreciate it and goodbye.
You are welcome. Is there anything else that I can help you with?
no, not now.
Have a nice day!