Hello what can I do for you today?
I forgot my password. Can you help me?
Yes I can, give me a moment and I'll have everything I need to help.
thanks
Can I have your full name?
Crystal Minh
And can I have your username?
crystalm929
Well I can't get your old password, but I can generate a new one for you so you can get back into your account and set a new one of your choosing.
that's fine, thanks
I'm going to need either you pin number or the answer to your security question to give you one though. Do you have either of those? Either one is fine
yup, Pin is 504514
Your new password is exk08bsbsbt Is there anything else I can do for you?
cool, thank so much, that's all, have a great day
Thank you as well, and have a wonderful day!