How can I help you?
Hi there! I want to check up on the status of my subscription. It looks like it got removed from my account, but I still want it!
Sorry to hear that. Did you receive an email?
Mmmm, it heard about it on the news.
Can I please have your name?
Norman Bouchard
I am going to check the system for you now.
Great!
I see you are correct and our system made an error on your account. I'm going to get this fixed right way.
Whew! That's a relief!
Can you see that I've fixed it?
Looks like it, yes! Thanks so much for your help.
You're welcome. Is there anything else I can help you with?