hi, how can I help you?
Hi there. I wanted to purchase something from your website but every time I add the item to my cart, it does not update.
ok, let's try a few things. first, have you tried refreshing the page?
I just tried that but no luck
is the item out-of-stock?
No it does not appear to be
it would show that on the bottom left-hand side
Ok let me double check No, it's still in stock
OK, then please log out & login again
Ok. One moment Ah yes, that did the trick! Thank you so much
great, i heop everything else works now. Is there anything else?
No that's everything thank you
ok have a good day!