good afternoon, how can I help you?
Hello, I recently purchased an item from this store and I would like a refund. I don't quite like the fit.
sure, would you give me your full name or account ID
My name is Alessandro Phoenix. My account ID is IV2HVJX2LM
additional to this you would give me the order ID, email and username
My order ID is 2427181343. My email is aphoenix435@email.com. My username is aphoenix435
ok, it would indicate your level of membership.
I am Gold level
ok, would you give me your full address to please
My address is 8253 2nd Ave Jacksonville, MI 41829
To finish, it would indicate how you want to process the return. by mail, in store or drop off center
By mail would be easy for me
all set!  a pleasure to help you
Thanks for your help
have a nice day