hello, how can I help you today?
i need to change my payment method
great, to get started, can i please get your name or account id?
my name is Joseph Banter my account ID is 8965846
Ok, thanks Joseph I will also need to get your Order ID
my order ID is 6584765
wonderful all those items are verified! Did you order anything that might have already shipped? any products?
Yes i ordered a Michale Kors jacket
OK, so your payment method will only apply to new items, but now the jacket is that ok?
yes please
great, now that i have verified your identity, what is the desired new payment method?
My new payment method will be Visa credit card
ok, great, that is complete do you need anything else?
no that is all i need thank you
wonderful, have a nice day!