Hello. I have an issue and I really need help
hi, how can I help?
This is so weird and upsetting!
i am so sorry! What is wrong?
I have a large bill from your site. But I never bought anything from you!! I am really upset I need someone to fix this I have a bill for $64 jeans that I never bought
that is not cool let me see what I can find
no, it's not
what is your name?
Sanya Afzal
i need your username, email & order ID please
okay sanyaa94 sanyaa94@email.com 7298363192
and what is your membership level please
Silver
I am so sorry. the system shows that you made this order
I never ordered the jeans!
I am not authorized to do anything about it.
I promise that I didn't What? Well, I am not paying for them
does anyone else have access to your account?
I want to speak to your manager No one else can access my account
Yes, I understand. WE are helpless in this case.
That makes no sense
I will tell my manager to get in touch.
I didn't order these Yes, I need to speak to them
again, I wish that I could help hopefully, my manager can fix this for you. is there anything else?
No, that was it I will wait to hear from you manager
yes.
your* I need to fix this
they are sure to clear this up
okay
bye for now