Hi, how may I help you?
Hi. I would like to know if my subscription includes free international shipping
Ok, I can help with that One moment please
ok
Can I have your full name or Account ID please?
Norman Bouchard
thank you

No, your account does not include free international shipping at this time I'm sending you a link with FAQ about your account
Okay then
so you can see what is included Can I help with anything else?
No, that's all. Thanks.
You're welcome, have a great day