Hello, thank you for contacting AcmeBrand. How can I help you?
Yes, when I try and find something, the results are unrelated. Can you help me?
That's odd and sounds like it might be an issue with cookies actually. But let's try a few things to see if we can get it working. First could you try logging in and out of your account for me?
ok, thanks Ok, I will done
Any better?
no, anything else?
Okay wanted to get the simplest thing out of the way. Lets try clearing your cookies next.
ok
In your browser window there should be a more details button
ok, found it.
use that to try resetting the cookies.

did that help at all?
Yes, that seem to do the trick. Thanks
No problem! Did you have any other questions or concerns I could address today?
no, thanks
Have a great day and thank you for shopping with us!