Hello, thank you for contacting us today. How can I help you?
Hiya! The website is so SLOW that I can't use it. Can you help me with that?
Yes I can. Give me a second

Can you first try to log out and back into the website
Just a moment... Okay, I tried that, but it's still really slow...
Have you tried visiting any other websites today? are they slow?
Yes, I have visited other site, and they're fine.
Ok, I have notified the website team of the issue.  They will look into it.  Please try again in about 5 mins
Okay, I will thank you so much.
You're Welcome! Is there anything else I can assist with?
Nope, that's all!
Thank you for contact AcmeCorp. Have a great day