Hello, how may I help you?
Hello, I would like to know what the refund policy is as I am looking to purchase something for my husband
Sure, I can tell you about that. Could I get your name, please?
Chloe Zhang
Hi, Chloe. We can only refund items that have not yet been shipped. But otherwise, we will refund you if you provide a valid Order ID, username, and email address. Is there anything else I can do for you?
That is all
Have a great day!