Hi
Hello! Thank you for contacting us today. How can I help you?
I have an issue with my order and I need help
Sure I can assist you. Can I get your name please?
My order is really important to me I'm Albert Sanders
Thank you, Albert. What seems to be the issue with your order?
So I feel silly about this But I want to check the status of my order But I can't get into my account I am so forgetful (I'm getting older you know) And I can't remember my username
No problem at all! I can help you to recover your username.
Okay great
Can I get your zip code, phone number, and email address?
yes My zip code is 56561 My phone number is (156) 740-3640 At least I still remember those lol
Haha! Alright, Albert, now that you are verified I can get you that username.
Great
Your username is asanders1.
Oh great I remember now of course I will try to log in right now
No problem. Can I help you with anything else?
Oh I'm so happy I just logged in
Great! I'm glad it worked!
Now I can check my order I don't need help with anything else Thanks for your assistance!
Thank you for your time. Have a great day!