I just checked 3 other brand, they offer the same product for 30 dollar less. Can you tell me what's going on?
hi there sure our competitors have a better price is that the issue?
yes
what is your name please? I will see what I can do for you
Joseph Banter
can I have the order information please - account & Order ID?
Account ID: TMFREIXQRN, order is 6324970533
thanks

yes the system verified that there is not a lot that I can about pricing unfortunately we do not price match
Thanks for the info. I understand your policy regarding price match better now.
I wish that we could!
Well, your team should.
suplly systems are running amok at the moment
I see
hope things get back to normal soon
I hope too.
is this going to cause hardship for you?
not much. just looking for price match option.
will you be able to make this purchase?
yes.
we would like to keep your business
I will research more about which brand to buy depending on price concern.
well how about a discount code then?
I would appreciate that.
would that keep you with us?
if its 20 percent discount atleast.
OK, that is something that i can do, we want to retain you as our customer

Z1BN9
Thanks!
my pleasure. we have to help each other when we can nowadays! is there anything else?
we sure do. nothing else.
good bye then