Welcome to AcmeBrands. How may I help?
Hello, I need to return an item as it is the wrong color
OK. I can help. One moment. May I have your full name or account ID
Joyce Wu
Thanks Joyce, I have pulled up your account. What is your username, email address, and order ID?
jwu59480, jwu59480@email.com,  0747716792
Thanks, I was able to validate your purchase What is your member level?
Guest
Do ou have the receipt?
I do not
How long ago was the purchase? We are only allowed a return if it is within 30 days.
2020-01-17
I am sorry. Guest members are only allowed returns within 30 days and those 30 days have expired. ANything else I can help with?