Hello, how can i help you today
I want to return an item because it is the wrong color.
Okay sure, could i get your Full name Username Email Adress and Order ID please
Name: Joseph Banter, Username: josephb0, Email Address: josephb0@email.com, Order ID: 4685228823
Okay and how long has it been since you purchased the item and what is your membership level
Roughly four months ago, Member Level: Silver
Okay you can return it. Could i get your Adress please for the shipping label\
6980 Lexington Ave  Jacksonville, CA 18099
Okay and how do you want to return this, in store by mail or at a dropoff centre
by mail
Okay i have sent you the link with the shipping label. Is there anything else i can do for you
no
Have a good day