Hi! How can I help you today?
Hi.  My name is Joyce Wu.  I am trying to add items to my cart on this website, but when I do the cart is not updating.  Can you help?
Sure, I can try to help resolve this. There are a few tricks we can try. Have you tried refreshing the page?

Are you still there?
I tried refreshing the page and am having the same issue.  What else can I try?
The next thing to try is logging out and back in. Sometimes that will resolve it.

Just let me know if that works!
Ok.  I logged out and back in again and it is now running at normal speed.
Yay! I'm happy to hear that the issue is resolved. Is there anything else I can help you with today?
No that was it.  Thanks.
You're welcome! have a great day.