Hi! How can I help you today?
Hi I'd like to check that I was charged the correct shipping amount for my order. The amount charged is excessive.. I'd like a refund please.
Sure, I can help you with that. Can I please have your full name, username, email address, and order ID?
Alessandro Phoenix alessandrophoenix513 alessandrophoenix513@email.com 8894005686
And what is the shipping status of the order?
delivered
Okay, since the item has already been delivered, I can give you a partial refund for the shipping cost.
ok Thank you
I have issued the refund to your account. Is there anything else I can help you with today? You're welcome!
That was all! Have a nice day!! :)
You too!!