Hello! Thank you for contacting us today. How can I help you?
Hi! My name is Alessandro Phoenix. I completely blanked on the password for my account. Can you help?
Oh for sure. Can I get your username as well please?
alessandrophoenix697
Perfect. Thank you, Alessandro. I cannot provide the current password but I am able to create a new one for you. Can I get your PIN or the answer to your security question please.
Sure, no problem. The security answer is Singh
Thank you! Alright Alessandro. Here is your randomly generated password: 8v17ttftka4. You can sign in with that and then the site will prompt you to create a new one. Can I help with anything else today?
Perfect. That's it, thanks!
Thank you and have a great day!