Herro
Hello, thank you for contacting us today! How may I help you?
Is it possible to delay the shipping of my order to next week? I don't want to pay the shipping fee
I should be able to help you with that. Let's see what we can do. Could you provide me with your Full name please?
Sanya Afzal
Thank you Sanya. I was able to pull up your account. Could you also provide me with your Account ID and order ID so I can look up the order?
order ID is 9720635502 account id is WAYEV1CXWN
Great. I was able to find it. Next could you tell me the shipping status?
it's already out for delivery but I can refuse it when it gets here
Nono, I wouldn't want you to do that. Out for delivery is too late to delay but let's see what else we might be able to do. What is your membership level?
Gold
Great!

I'm actually going to refund you the full shipping amount.
oh that's awesome
Thank you so much for being a gold member!
thank you
Alright all set. Was there anything else I could help you with?
no, that was all thanks again
Thank you for shipping with us. Have a great day!