Hi, how may I help you?
Hey so I'm trying to figure out why the search is taking so long. It's just stuck on the spinning wheel, for the like the past 5 minutes
That sounds frustrating
Yes, what can I do?
So the website search function isn't working?
That's right, it just seems to get stuck
I can help fix it with you First let send a report to let our internal team know about the problem
Okay What should I do?
Ok, can you try logging out and then logging back into the account. That can fix it sometimes

did that work?
Okay, give me a second
ok
No, it's still not working
ok, try clearing the cookies from your browser. This often fixes the problem I can explain how if you need me to
Okay, give me a shot here to try that
okay
Yep! That did it. Thank you.
Great! Can I help with anything else?
That was it, thanks very much.
You're welcome Have a great day