Hello, how may I help you today?
Hi! I previously signed up for the premium tier and was wondering when it expired.
May I have your full name?
Chloe Zhang
It expires today.
Can I renew for it to stay active?
There is a 55 dollar charge for renewal.
Ok, can you please process my renewal?
Yes you can look up your status and renew at the link I have just sent.
Ok great! Thank you!
Anything else I can help you with today?
No, that's all, have a great day!
You too, have a wonderful day.