Hi! How may I help you today?
yes, hi. i'm checking on the status of my refund
I would be glad to assist with that.  Can I have your name
crystal minh
Thank you. Can you provide me with your username, email address and order ID also
username is cm888440 order id is 2814500581 email address is cm888440@email.com
Thank you! I am showing that your refund is completed.  It was done by chat 2 days ago.   Please allow 3-5 business days for your refund to appear on your billing statement
oh great! thanks so much. i'll keep an eye out for it
Great! Did you have any other questions today?
no thanks
Thank you for contacting AcmeCorp! Have a great day