How can I help you?
Hello Chloe Zhang in need of your services I want to return a jacket
Is there something wrong with the jacket?
Its the wrong size and also has a stain
Okay, what is your username, email address and order number?
Email Address: chloezhang058@email.com Username: chloezhang058 Order ID: 2884123072
What is your membership level?
Guest
When did you make this purchase?
I made it on the 17th of February
I'm sorry but the return window is 30 days.
I wanted to retunr it sooner but with the whole covid19 issue it has been hard could you see if you can make an exception
Sorry, I'm not able to return it. Is there anything else I can help you with?