Good afternoon, how can I help you today?
HI I have a question about my account
Alright, I can look in to your account. What were you wanting to know?
I had returned a shirt I bought but I don't see the refund yet. Can you check the status?
I can help you with. Can I get your full name or Account ID?
Joseph Banter
Can I get your username, email address and Order ID so I can validate the purchase Joseph?
jb606221 jb606221@email.com 7472189999
How long have you been waiting for this refund Joseph?
It's been almost a month three weeks
Yes, it should never take that long. What is your membership level?
silver
Just to clarify, you have already returned the item?
yes
This must be a company error. I am going to give you your credit right now.
ok thanks I sent it back over three weeks ago
That is all taken care of and I apologize about that. Is there anything else I can help you with?
no that's it thanks for your help
You should see your credit right away. Thanks and have a great day Joseph!