Hi! How can I help you today?
Hi, I just have a quick question
Sure!
When does your fall collection arrive?
I will find this out, one moment please.

Hm, do you mean the spring collection? Oh! I see, never mind. My apologies. The fall collection arrives on October 3rd!
October 3rd, that sounds good. Hopefully I'll be able to show off some new clothes outdoors by then.  Thanks for your help.  That's all I needed to know
Great, thank you for contacting AcmeCorp and have a good day!