Hello. How may I assist you today?
HI, I would like to add an item to my order but I've already checked out
Okay, what's your full name?
Rodriguez Domingo
Can I have your account and order IDs please?
Account ID: WZZLGZK8X5 Order ID: 9022395185
What's the shipping status of the order?
out for delivery
What's your membership level?
Silver
So unfortunately, because the order is already on its way, I will not be able to add an item. However, I can order the item for you and we will ship it to you as soon as we can. I hope that works for you :)
Okay. Thank you for looking into it. I can order it myself but thank you for the offer.
What is the product you'd like?
A pair of Jeans by Tommy Hilfiger
It was easy enough to create a separate order. Depending on your delivery carrier, they might even arrive at the same time. Is there anything else I can help you with today?
Oh awesome! I didn't realize how easy it was for you. Thank you! That is all for today
Great. Thanks for your time. Have a great remainder of the day!