hello? is anyone there?
Hi, how may I help you? Sorry for the delay.
Oh hi I had a question about a jacket
Ok great, I can help you with that. What is your question?
It's the Tommy Hilfiger jacket. The one that's for $64?
Ok, can I have your name please?
Sure it's Norman do you need my last name?
No, not right now. Thank you Norman.

I am searching about your jacket, one moment please.
ok
What is your question about the Tommy Hillfiger jacket?
I had two questions The first is do you know how I am supposed to wash this?
Ok I will help you with both of them.
Can I wash it in the dryer? Or does it have to be dry cleaned?
Ok, great. I should have your answers in a few moments. Ok, Norman. The jacket does not have to be dry cleaned.
ok that's good and does it say to what cold temp is it good for?
It can be washed in the washer and then dried in your dryer, however we suggest drying it at low heat to keep it from shrinking. The fabric is durable so it can tolerate being washed and dried at home. One second and I will find out about the water temperature.
ok thanks
your welcome One more second please Yes, it's recommended for cold temperatures that are windy. It's wind proof so it can withstand cold winds very well.
up to what temp?
I'm not sure Norman. Would you like to wait while I try to find out for you?
if it won't take that long ok
Ok, let me see if I can find it.

I'm sorry about the wait Norman I can't find an exact temperature for that jacket. Are you wearing it in extreme temperatures like snow? Or just everyday cold temps?
just wondering when I visit friends in chacago how low it could go
Ok great. I can tell you the jacket has optimal insulation so you retain a lot of body heat and it's wind proof. It should be a great jacket for Chicago!
ok great thanks
Your welcome Is there anything else I can do for you today?
I'm all set. thanks for your help!
Your welcome, have a great day Norman