hello, thank you for contacting AcmeBrands customer service, how may i help you roday?
I would like to check my account status for missing credits.
If i am understanding correctly, you wish to check your account credits, and fix a missing error?
I purchased some jeans 2 weeks ago and should have received the credits then.
i can help you with that today, may i please have your full name or account id
My name is Rodriguez Domingo
I apoligize for the delay of your credits, One moment while I look at your account
Ok Are any credits showing?
i am determining that as we speak
Thank you
I see, there was an error on our end in the processing
ok
do you know the credit amount that is mising?
I'm not sure but it is for a pair of Calvin Klein jeans for $49
so i can authorize the credit to your account well, the standard credit amount for them is $20, would that be sufficient?
Thats all the information that I have $20 would be perfect!! Thank you!!
I have sent a link in your email with a promo code, for your $20 dollar credit is there anything else i can help with today?
Awesome!!! That will be all. Thank you for your help!!
thank you and have a nice day