Hi
Hello, how can I help you today?
I need to access my account but i lost my phone i use my phone for two factor authentication
Glad to help. May I have your full name please?
Crystal Minh
thanks Crystal. To reset, I will be sending a special code to your email.

Can I have your email address?
cm607106@email.com
thanks. The reset code is being sent to your email address.
Cool let mr try me great i am in
I am also sending you a link for security best practices.

You may follow them for security in the future.
thanks ...
Great, is there anything else that I can help you with?
thats all i need
Have a nice day!