Hello, thank you for contacting AcmeBrands. How can I help you today?
I would like to double check the status of my refund I would like to know the state of it
Sure, what is your full name or account ID?
My name is Joyce Wu and my account is 4ER45RR
And can you provide your username, email address, and order ID.
yes, my Username: jwu08949 and myEmail Address: jwu08949@email.com.  Order ID: 9443739274
I see that the status of your refund is "In Progress". From what I can tell you initiated the refund by chat.
okay that you so uch, can you tell me how long before it hits me account?
Should be within 2-3 business days. Is there anything else I can help with?
no that will be all, thank you
Thank you, have a great day!