Hello, how can I help you?
Hi. I need to check on the shipping status of an order because I never received it. I've been waiting 9 days
Okay, can I have your full name please?
Alessandro Phoenix
Thank you. I will need your username, email, and order ID.
aphoenix151, aphoenix151@email.com 5100749356
Your item should have already arrived, so there has been a mistake. I will ship a new item to you. Can I have your address please?
4891 Primrose Ave  Newark, WA 25032 So you will resend the order?
Yes May I have the brand and product type please?
Product: Jacket  Brand: Guess, Product: Jacket  Brand: Tommy_Hilfiger  Amount: $49, Product: Shirt  Brand: Calvin_Klein
Excellent, your order will be sent to you in the next two days. Is there anything else I can help you with?
No thank you
You're welcome, have a nice day.