Thank you Hello How can I help you? Hello Are you still there? After a few minutes of inactivity, this chat will be closed Hello
Hello Sorry had an internet glitch
How can I help you?
I am hoping to check the shipping status on an order
Ok, let me check that for you. Could I have your full name or account id?
My name is Alessandro Phoenix
And can I have your account id and order id?
Account ID: KFBUGY1SMJ Order ID: 5560711448
Thank you Let me check on that purchase. Could I have your user name and email address?
Sure alessandrophoenix362 alessandrophoenix362@email.com
What is the question about your status?
I am wondering where in the shipping process it is because I have not received it yet
So you want to know if has been shipped yet?
Yes, if it shipped and if there is any info on where it may be
Th order is still processing and has not yet shipped.
Okay that makes me feel better
It should be finished processing soon.
Great thank you
Is there anything else I can help you with?
Not right now.
Have a nice day.