Hello, thank you for contacting AcmeBrand. How may I help you?
I am trying to access my past purchases online but I forgot the password and Hello hru sorry
Not a problem. Let's see if we can get your password reset for you. Can I have your full name please?
Why, thank you luv
Always happy to help!
:) I am relieved that you could I was hoping you could help me get back in while I found the time to take a look.  I have been meaning to for a while but keep forgetting
Of course, To start out I'll just need your Full name and there will be 2 or 3 followup questions.
ok I will try to past the test Joseph Banter what you got
Thank you Joseph. I was able to pull up your account. Do you have your username available and if you could you provide me with that?
nice on the first question too oh wait there's more lol
Haha
yes of course I think it's joseban2852 but my son helped me with it so not 100% certain sorry
No problem, when I enter it it will automatically be checked to see if it's a valid username.

Alright everything looks good. Just one to 2 more questions.
ok
Do you have your Security PIN available?
638513
Great let me take note of that and generate a temporary password for you.
ok thank you
Alright, the temporary password is gkpxouetq2u. Be sure to go to your profile and update it to one you'll have an easier time remembering. Was there anything else I could help you with today?
Ok will do thank you Have a good day
No problem. Thank you for shopping with us. Have a great day!