AcmeBrands, how may I help you?
Good morning! I am interested in buying a couple things for my boyfriend, but I'm not sure if the items will fit or he will like them (he's very picky!), so I was wondering what your return policy is.
Let me help you with that.

Our return policy depends on your membership level. Could you tell me your membership level?
I have bronze level status
As a bronze member you have up to 90 days to return a purchase.
And that is a full refund on the item(s)?
Yes
Ok perfect thank you!
Can I help you with anything else?
No that's everything. Thanks again!
Have a good day.