Hello, how can i help you today
I need to check on my order because the delivery time is wrong
Okay sure, could i get your full name account ID and your order ID pleaase i will also need your username and email adress
Alessandro Phoenix XHCRU2OB9D  2780958129
Okay it looks like there is no issue with your shipping time. It is on schedule and will arrive within 5 days as is standard shipping
ok then
Is there anthing else i can help you with
No, thank you
Okay, have a good day