Hello, how may I help you today?
I would like to check the status of my order.
Sure, are you interested in knowing the expected delivery date or something else?
The payment method is showing up wrong.
Sure thing, I can help with that. Can you send me your account ID?
VMSJFVFH1E
Ok, I have your account pulled up. Can you send me your full name and order ID so I can verify the order?
Sanya Afzal  4801008146
Thank you, everything has been verified successfully. One more question, can you check what the current shipping status is? Is it "Order received", "In transit", "Out for delivery", or "Delivered"?
out for delivery
Thank you. I'd just like to specify, since the item is already on its way, we won't be able to update the payment method for this order, but we can update it now so the new payment method will be used for all future orders. Can you send me the information for the payment method you'd like to use from now on?
Paypal
Ok I've updated the payment method for you. Is there anything else I can help with?
No that's it for today
Great, thank you and have a nice day!