Thanks for contacting AcmeBrands! How can I help you today?
Hi! I was hopping to manage my shipping details because we have moved to a new address I would like to cancel the order placed
No problem, I can help you with that. Could you provide me with your name and order ID?
David Williams Order ID: 1651723669
Thank you. To clarify, you want to cancel an order and not update the shipping address?
Yes. I apologize I would like to cancel the order I ordered the wrong item by accident. I dont know what i was thinking
Okay. What is your account ID?
Account ID: A8PSOFBM8R
I understand. What is the shipping status of your order?
Delivered
What is your membership level with us?
bronze
Since your a Bronze member, I can give you a refund immediately and when you receive the item you can contact us again for a shipping label for the return.
Thank you I appreciate it
No problem. What was the items you'll be returning? You can just give me the total.
Micheal Kors shirt and a tommy hilfiger jacket 94 789 94 & 89
Okay, give me one moment to update the order with the information.
thank you Thank you
Your method of payment will be refunded a total of $183. Don't forget to contact us again once you receive the shirt and jacket for a return label. You're welcome. Is there anything else I can help you with?
thats all. Thank you
Great, I hope you enjoy the rest of your day!