Hello! How may I help you?
Hello. I have a question about one of your products I'm considering buying.
Which product do you want to know about?
The 69 dollar michael kors jacket;.
What would you like to know?
Is there a way to detach the hood? Is there a zipper that's hidden?
We actually use buttons to detach the hood. 5 of them.
oh ok thanks
Is there anything else I can help you with?
yes, that's it thanks
Have a great day!