Thank you for shopping with AcmeBrands! How may I help you?
I'm having a hard time getting my payment to process.
I see. What error are you getting?
It is saying my credit card has been rejected.
There are a few things we can try to fix this. First, please check the expiration date and see if it needs to be updated. That tends to sneak up on people!
The card isn't expired.
Okay. Can you log out of your account and log right back in? Sometimes that fixes the problem.
let me try
Okay
that did it!
Wonderful! Is there anything else I can help you with?
Thank you. I'm good.
Okay. Have a nice day!