Hello
Hello, how may I help you?
I wanted to remove the second item from my order i accidentally chose the wrong size
Sure, can I have your full name please?
Joyce Wu
May I have your username, email, and order ID?
Order ID: 9026398508 I don't have my email and username but i do have an account ID would that be fine?
Okay, what is your account ID?
Account ID: TECQWPZUMG
Has the order already shipped?
not yet wait sorry about that it said In Transit
Okay, and may I know your membership level?
Silver
Great, I can give you a refund for the wrong item right now. After your order gets there, call customer support back to start the return. How much did the item cost?
$89
Done, just get back to us when you receive your package. Is there anything else you need?
nothing else that is all thank you
Okay, have a nice day.