How may I help you?
Hi, I want to remove an item from my order because I chose the wrong size.
Sure! What is your full name?
Norman Bouchard
May I now have your username, email and Order ID to verify?
I don't have my username or email but my order ID is  7138047651
Okay, what is the shipping status of the order?
Order Received
So you want to return the item now since it was now received?
Sure
May I ask for membership status?
Gold
Okay, would you like to send it back by mail? If so, please give me your address for the return label.
7397 Woodshore St  San Lima, NY 80305
Alright! Your return label will be sent to you. Anything else today?
Nope, that was all. Thank you
Have a good one!