how can I help you?
I'm upset because I completed a return and my money still has not been refunded!!
that's not good. Let me look into that for you. What is your name?
David Williams
Hi David. Do you have your order ID?
7770095126
and you account ID?
Where would I find that? Are you still there?
yes, just checking our system, hold on please
ok
I need to find you account ID, bear with me
I just want my refund
are you a subscriber by any chance?
I'm a Gold member
ok that does make a difference. How much is your refund for
$74
There we go.
Finally!! Thank you so much!
YOu should receive your refund so sorry for the delay we value our members, please come back soon
Have a good day
is there anything else today?
No thanks
ok then good bye & have a great day