Hi there! Welcome to AcmeBrands support. What can I help you with?
Hi! I was calling to check the shipping status of my order
Sure, I'd be happy to assist you. Was there something in particular you wanted to know about your shipment?
Yes. i has been 9 days and I still have not received my order
Ok, sorry to hear that. I can check on that for you. Can I get your full name please?
Rodriguez Domingo
Can I get your account ID and order ID as well please?
Account ID: FJBLNKU5KK Order ID: 5202092018
Thanks, one moment while I pull that up.
Thank you
Can I get your username and e-mail address please?
SUre Username: rodriguezdomingo645 Email Address: rodriguezdomingo645@email.com
Thanks. So you said its been 9 days and you still haven't received your order, correct?
Thats right. I would like you to resend the order please
Ok, since its been over 7 days, I can go ahead and resend that for you. I apologize for the inconvenience.
Thank you
Can I get your address please?
2794 Kennedy St  Monterey, TX 99801
Can you tell me what items were in your order so we can resend them?
Sure. There was a Guess shirt for $84
Anything else, or just the shirt?
Just the shirt. Thank you
Ok, I went ahead and set that up to be resent. Once again sorry for the inconvenience. Can I help you with anything else today?
Thats all. Appreciate it Thank you
Not a problem, happy to have been of assistance. Have a fantastic day!