Welcome to AcmeBrands, how may I help you?
Hello- I have an order that I need to change the shipping on. I would like to move the shipping to next week delivery so that I can avoid paying any shipping fees.
Sure. I can help. May I have your full name or account ID?
Chloe Zhang
OK, Chloe. I have pulled up your account. What is your shipping status?
Out for Delivery
OK. I have made a note of that. May I have your username, email address and order id?
I don't remember my username, and I don't have an email address but my order ID is 3171421927
OK. I will need your zip code and phone number then
62954 zip code and phone number is (027)767-1728
OK. I have sent in the verification. You want to change the date for next week?
Yes.
OK. Let me do that. Yes. We have updated the date. Was there anything else I could help you with?