How can I help you?
I'm looking at an item that is showing as out of stock. I would really like to have this item. Is there anything you can do?
I'd be glad to check on that for you. What is the item?
Michael Kors jacket
Okay, and what is your name?
Rodriguez Domingo
I can write up a report and let our purchasing department know.
ok
Will that be enough to satisfy you?
yes, i just really need this
I can backorder the item for you and it will ship when available.
that would be great
Can I use your card on file>
yes
You are all set, will there be anything else?