Hi, how can I help you?
I am confused about my account, can you shed some light on my shipping
Sure, what do you need to know?
I don't know if I have the premium or not... Bronze do i have free shipping world wide? from another country?
Could I get your full name please?
Joe Joe Banter
Thank you, let me just look at your account here.

Your account does offer free international shipping.
super, thanks, thats all i needed to know
You can find this and more answers at our FAQ page here:

Is there anything else I can help with?
awesome and nope
Have a great day!