Hi, how can I help you?
I wanna check the status of my account cause my subscription was removed from my account I need help hello?
Hi, sorry I can do that for you. Can I please get your full name or account ID?
Rodriguez Domingo I dont have an ID handy
That's fine. How did you find out about your subscription removal?
from spouse
I'll check the system to see how this happened.
okay
Good news, our system says your subscription is still active!
cool thanks
Can you see the subscription on your account now?
yes thats all I need bye
Great, thank you!