Hello, how may I help you today?
Looking to see what happened?  I only ordered one thing and it says I ordered two?
I see so you got an email saying you ordered two items but you only ordered one correct?
Yes
Let's investigate.  May I have your full name or account ID please?
yes, Rodriguez Domingo
Now may I have your account ID and Order ID please?
EMYBJJW4ZC 6595839441
Fantastic, one moment I will check with the system.

Ah it seems the email was in error.  You will only be charged for the original item your ordered.
great so I don't need to do anything else?
Apologies for the confusion.
no worries
No it will be just fine, you will only get charged for the original item, our system made an error Is there anything else I can help you with today?
thats it
Thank you for your business, have a wonderful rest of your day!