How can I help you?
I got charged for an order I never placed!!!! $74 on my credit card
Sorry to hear that. Can I have your name so I can pull up your account?
Norman Bouchard
Can I have your username, email and order ID?
Username: nb026189 Order ID: 8296952291 I'm very upset about this
I'm sorry and will help you with this. What is your email?
Email Address: nb026189@email.com
Can I please have your membership level?
guest
Sorry, our system is showing this was a customer error and I'm unable to issue a refund.
I did not order or receive these! Please take the charge off.
I do apologize, but at the guest level the system doesn't allow me to. Is there anything else I can help with?
transfer me to a supervisor please hello?
Okay, I will have a manager call you by end of day. Is there anything else I can help you with.