Hello, how may I help you?
Hello I would like to purchase something on the website but my credit card keeps getting rejected when I go to purchase
Okay, can you try to re-enter the card information?
I have tried that
Can you try to log out and log back in? It might work after that.
That did not work either
Can you check the expiration date on the card? Maybe it might be too old.
Ok, I think that actually might be the problem
Okay, glad to see we found what was wrong. A new card will work fine. Is there anything else you need today?
That is all I needed thanks
You're welcome, have a nice day.