Hello how can I help you today?
Hi. I ordered these jeans, but I don't like they way they fit.  I'd like to return them for a refund
Okay, can I have your full name?
Joyce Wu
And your username, email, and order ID?
Username: jw455665  jw455665@email.com Order ID: 2230381597
May I ask your membership level Joyce?
silver
And when did you purchase the item?
sept 29 17 nope sorry sept 17 2019
No worries, do you happen to have the receipt?
i have my order statement
Are they still in original packaging?
no
One moment please! Well I'm sorry to say this, but you're outside the return window and without a receipt I can't do anything for you.
ok i'll have to look for the receipt
Is there anything else I can do for you today?
no that's it
Well then have a nice day!