Hey Can you help me?
Hi Of course I can  help you What is the issue
I ordered this amazing Tommy Hilfiger shirt from your site. It looks so cool. But I ordered an XS by mistake. I actually am a large. I need to return the shirt It's your $64 tommy hilfiger shirt
I am sorry for the inconvenience
it's my fault you don't need to apologize i just clicked the wrong button, you know?
Can I get your full name or account id
Alessandro Phoenix
Now I need to validate your purchase
okay
Give me your username, email and order id
alessandrophoenix377 alessandrophoenix377@email.com 0679599923
Validated What is you membership level?
I'm a guest
okay What is the purchase date?
I bought the shirt on March 29th
Or do you have the receipt with you?
Yes But I threw out the packaging sorry
You are eligible. You can make a return
okay great
I need your full address
8067 Woodshore St  Raleigh, CA 5093
Complete the zip code
oh sorry 50931
Good

How would you like to process the return? By mail, In store or Drop off center?
I can return it in the store
All completed
so how do I return it?
I have initiated the return process
I wait for the label, and then once it comes, do I bring the shirt to the store?
yes you will
okay i can do that thanks for your help
The return process should be easy from there You are welcome Would this be all for today?