Hi! How can I help you today?
I need to return an item because it doesn't fit
No problem. Can I please have your full name or account ID?
Crystal Minh
In order to validate your purchase, I need your username, email address, and order ID.
cminh692    cminh692@email.com   3041150113
Fantastic. What is your membership level?
bronze
What is the purchase date?
09/21/2019
Hm, that is more than 90 days.
yes
Unfortunately we cannot issue a refund since it is over that time period. Is there anything else I can do for you today?
No, that's it
Great, thank you for contacting AcmeCorp and have a good day!