Hello, how can I help you?
Hello, I would like to return a Calvin Klein jacket as it is the wrong color
Okay, can I have your name?
Joseph Banter
Can I have your account ID and order ID?
My order id is 1724137070
and the account ID?
GKLMU8709L
What is your membership status?
Silver
When was the purchase made?
2019-10-02
Do you still have the receipt?
Yes I do
Or the orginal packaging? Ok great I just need your address for a return label
6184 Kennedy St San Lima, MI 99918
Did you want to do the return in store, by mail, or drop off center?
Mail is fine
Okay great

Okay you can print off the label and return the package to get your refund,
Ok great thanks
Is there anything else I can help you with?
that is all
Okay, have a good day.