AcmeBrands, how may I help you?
Hi, name's Chloe Zhang.  I just received an order from you, but it's the wrong size, so I need to make a return
Sure. Let me help you with that. Could I have your full name or account id?
Full name is just Chloe Zhang, no middle name
Could I have your username, email address and order id to validate your purchase?
czhang85 czhang85@email.com 3931939226
Thank you Could I have your membership level?
Silver
Has the item being purchased within the last 6 months?
Yes, it was on December 29th
And if so do you have the receipt or is in its original packaging?
and it is in its original packagin
Ok Could I have your address to create a shipping label for your return?
0272 Circle Drive  La Fayette, WA 8318
Thank you
Yes, my zip really does only have four digits, and the number begins with a 0 (I live in a van, down by, the river)
And how would you like to return it, by mail, in store, or drop off center? weird
I could drop it off at the store, that seems easiest
Of

You should be receiving the shipping label by email and you just need to drop it off at the center when you can. Can I help you with anything else?
No, that was everything, thank you
Have a good day.