Hello, thank you for reaching out to us today. How can I help you?
HI I need to return an item because it arrived with a stain on it.
Oh I'm so sorry to hear that. Let's get that taken care of right away! Can I please have your full name?
Sanya Afzal
Thank you Sanya, I was able to pull up your account. I'll also need your username, email address and order ID in order to validate the purchase please.
Email Address: sanyaa64@email.com  Username: sanyaa64 Order ID: 8315932312
Alright, just a few more things. What is your member ship level? and how long have you had the item?
Purchase Date: 2019-12-01 silver
Do you still have the receipt available?
yes
Perfect! lets go ahead and set up the return. Can I please have your full address so I can get a shipping label ready for you?
2854 Lincoln Ave  Monterey, WA 86601
And how would you like to make the return. By mail, in store or at a drop off center?
mail
Thank you so much, You should recieve an email with the shipping label shortly. Did you have any other questions or concerns today?
great thank you that's all.  have a nice day
You too. Thank you for shipping with us!