Hello! How may I help you today?
Hey there. I think my shipping cost was way too high and i need to check on my order status.
Alright, may I have your full name, Username, Email and Order ID in order to verify this? Thanks!
yes, it's Joseph Banter, my email is jb357010@email.com and my order ID is 1820302146 Is there anyway to get that shipping refunded? I'm a loyal customer and I think i deserve it.
Of course, what is your membership level status? Also, do you have a username by chance?
I have a silver membership level and my user name is jb357010
How long have you been waiting for your order?
Oh I already got it.
I'm sorry, no refund for the shipping cost may be done unless it has not yet been received.
Well that's a disappointment. Thanks anyway.
We can still cancel the order at this point. Unless you do not wish to do so.
I already recieved it so I dont' want to cancel the order. That's all I need. thanks.
Have a great day!