Hi! How can I help you today?
Hello my name is Joseph Banter and I need help accessing my account. I have forgotten my password.
No problem

What is your username?
jbanter5
Great, and whats the PIN number for this account? I cannot recover the password but can generate a new one.
772620 that's fine
Your new password is 4cgdnn7hb44, is there anything else I can do for you today?
That's everything. Thank you.
Great, thank you for contacting AcmeCorp and have a good day!