Welcome to AcmeBrands. How may I help?
hi, i was charged for an order but i never bought anything
OK. I can help.
ok great
It was an order for an item?
yes it says i bought a calvin klein shrt but i did not
Ok. May I have your full name or account ID?
Joseph Banter
OK. I have pulled up your account, joseph. May I have your username email address and order ID
Username: josephb6 Email Address: josephb6@email.com Order ID: 4535425307
Thanks. One moment.

What is your membership level?
gold
Thank you very much. We value our gold members and I will correct this.
ok perfect
OK. I have added a credit to your account.
ok perfect thank you
You're welcome. Anything else?