Hello, how can I help you today?
I would like to return some boots I bought because they are stained.
Okay, no worries What's your full name?
David Williams
Okay David, can I have your username, email, and Order ID as well?
My username is dwilliams822 email is dwilliams822@email.com The order id is 7055538176
And can I know your membership level?
guest
Okay, when did you purchase the boots?
October 17, last fall
Okay, do you still have the recepit?
No, I didn't hold onto it
If that's the case there's nothing I can really do for you. Without the receipt you're outside our return policy's window for guests.
Shoot, I haven't even worn these. I ordered them for my wedding and just looked and saw the stain. I guess I'll search for the receipt, maybe I'll get lucky.
Maybe! If you find it you can get back to us and I'm sure who ever you get in touch with can help you out. Is there anything else I can do for you today?
No, that's all I needed.
Well then have a nice day!