Hi
Hello!
How can I help you today!
Can you help me add an item to my order?
Absolutely. What is your full name or account ID?
Great!   I forgot to add it to my cart earlier It's a Guess Shirt
Not a problem, I understand. I am going to need your full name, account ID, and order ID, so I can pull all of this up.
Sanya Afzal IME4G5NC13 is my account id Order ID: 3592052485
Fantastic. What is the shipping status?
It says Delivered
Now, what is your membership level?
It is Gold
Since you are gold member, I will ship this item out to you ASAP!
Wow!  That's so awesome, thanks!
No shipping fee either!
Excellent!
You want to order the Guess Shirt, correct?
Yes please it was $79
I have purchased it and it will arrive soon. Is there anything else I can do for you today?
Thank you so much!  That is all for today
Great! You have a good day now!