AcmeBrands, how may I help you?
I would like to check an order please.
Let me help you with that. What would you like to know about your order?
Received an email saying I ordered two items but I only ordered one. Help.
Let me check that for you. Could I have your full name or account id?
Account ID: WKKVCJCWJK
Could I have your full name and order id to verify your identity?
Alessandro Phoenix, Order ID: 5480354319
Thank you What is the shipping status of the order?
you are welcome
What is the shipping status of the order?
it says delivered, but I haven't seen it yet.
Ok What is your membership level?
guest
Thank you.
you are welcome
The package should be there soon but please be patient because sometimes it is marked as delivered by mistake. When it gets there you need to call back to start the return proccess. I am sorry that we can't do anything yet.
does my order say one or two items?
Two items. You will have to start the return process for the second item if you don't want it.
Ok then I will call back when I receive it. Thank you.
Can I help you with anything else?
No that is it for now. Be well.
Have a good day.