Hello. How can i help you today?
hi i was wondering about the status of my subscription because i am thinking about keeping it'
Okay. I'd be more than happy to look into that for you. Give me just one moment
ok
Okay just so I understand correctly your currently looking into the status of your subscription? Are you looking to see if your most recent payment went through?
yes i would like to keep it so i was wondering when my payment is due
Okay I can help with that
ok great
Can you confirm your full name and account ID for me?
Joyce Wu WVMR17YTSM
Can you also confirm the order ID for your subscription?
0484224953
Okay It looks like your due date was yesterday
ok great can i make a payment today
Okay the amount due is $14 Can I use the card on file to make this payment?
yes please
Okay Your payment has been made is there anything else I can for you today?
nope thats it
Great have a great day!