Hello, how can I help you?
Hi hi!    Can I please get a refund on the last item I bought?  I changed my mind
Okay, can I get your full name, username, email address and order ID?
I'm Crystal Minh Email Address: crystalm634@email.com Username is crystalm634 Order Id is 4866547338
Okay, how would you like to receive your refund: gift card, paper check, credit card refund or add value to your account?
Please add the value to my account
How much should the refund be for?
It's $49
Is there anything else I can help you with?
That's all, thanks a million!
No problem, have a great day!