Hello, how can I help you today?
Hello.  I hope you can help me.  I am trying to use a promo code and it keeps saying invalid.
Okay can I have your full name?
Chloe Zhang.  Same as the first president of Rwanda.
When was the code issued to you Chloe?
2 days ago.  I remember because it was Saturday and I was watching Garfield.
No worries then. Let me check the system
I was really excited because it was supposed to be good for 50% off.
Well the system is saying that the code should be valid Can I ask you your membership level?
I want to use it to buy some pants for my chimpanzee.  I already told him that he was getting some and he is excited. I am a guest. It still isn't working
Well since you're a guest and the code seems to be valid on my end, there's nothing I can do for you I'm sorry for your chimp.
Poor Bongo is so sad.  Could you place the order and use the code for me?
Again, no I can't because you're a guest
Ok well I guess he can have my pants and I will go without. Thanks for looking into it for me.
Sorry to disappoint. Is there anything else I can do for you today?
That's all.
Well then you and Bongo have a nice day!