Thank you for contacting Acme.  How may I help you today?
hi! I was calling to resolve a problem I have..
Okay, I'll see what I can do for you
I was trying to buy an item but when i checked this morning the price was much higher than it was yesterday It was much cheaper yesterday I was hoping you can help me with it
Yes, I'm sorry to say that our prices are set by algorithms, so they can change quite often. I'm afraid it's mostly out of my control when the prices change
There must be something you can do I am a silver lever member and have been a loyal customer
Well we definitely appreciate our loyal Silver members, so if I could trouble you for some information, I can send a promo code that will cover the difference
thank you
May I ask your full name, account ID, and Order ID?
Albert Sanders Account ID: OXN1WVDER9 Order ID: 0176496412
Thanks, Mr. Sanders

Based on the account details, the code M7QIM should cover the difference in prices for you
Thank you. I appreciate your help.
You're welcome.  Is there anything else?
That is all. Thank you
Excellent.  Have a great day