Hi, how can I help you?
Hello, I'm thinking about buying some items, but I would like to know your refund policy before doing so.
Okay sure. Anything specific you would like to know about it?
Just the general policy
Refunds are only available for items that have yet to be shipped. They will be issued for any valid purchase with confirmed order ID, customer username, and customer email address. Please make sure that you have this information if requesting a refund. Returns are a different issue, would you like to know about that?
Okay.
The policy on returns depends on your membership level. Gold members are allowed unlimited returns. Silver members are allowed returns for purchases made in the last 6 months. Bronze members are allowed returns for purchases made in the last 90 days. All other membrs are allowed returns for purchases made in the last 30 days. DOes that answer all your questions?
Okay, that sounds good. Thanks for the help.
Can I do anything else for you?
No, that's all I needed to know.
Have a nice day