Hello! Thank you for contacting AcmeBrands. How can I help you today?
Hi there. I'm wondering about my subscription
Sure, could you please provide me with your full name or Account ID.
I haven't bought anything from you guys in a while and I'm wondering if my subscription is still active or if it gets deactivated after a while. Sure thing, my account ID is LD543N98LI
No problem. Give me one moment while I pull up your account and check the subscription status for you.
Ok, thanks.
I'm sorry but your subscription is currently inactive. There is a balance of $55 that was due yesterday.
Oh, ok. So if I pay that balance does that reactivate my account then?>
Yes, you can pay the balance and choose to reactivate the same account.
Ok, I get paid on Friday so I will make sure and do that then so I can get my subscription reactivated. Thanks.
Great, we'll love to have you back as a customer. Is there anything else I can help you with today?
No that was all I needed, thank you!
You're welcome! I hope you enjoy the rest of your day. Good-bye.