AcmeBrands, how may I help you?
Hi I cannot access your account because you lost the phone you use for two-factor authentication
Let me help you with that. Could I have your full name or account id? Hello Are you still there? Could I have your full name or account id?
Name: Joseph Banter
Could I have your email address?
Email Address: josephbanter168@email.com
Thank you The reset code will be sent to your email address. A link for security best practices will also be sent.
Ok great thank you
Can I help you with anything else?
No but thank you
Have a good day.