Hi, how my I assist you today?
Hey, I want to view my shopping history, but I can't
Umm, what seems to be the problem? What have you tried so far?
Well, i want to login but I forgot my username
Oh, I can help you with that Can I get your name first?
Crystal Minh
Ok Crystal, I will need to verify your identity first to make sure it is the right user Can you give me 2 out of the 3: zip code, phone number or email address?
Sure, my phone number is (809) 760-0332 and my zip code is 71782
Great, these all passed! You have been verified!
Well, that's good
OK, your username is cminh1
oh, is that it? Must be some default username then
yes, this is a default setup sometimes used when customer's have no officially set one up when you login, please feel free to update it
ok, will do
is there anything else i can help you with? Nope, that's it *or nope that's it
Haha, yea the second one nope that's it
Great, have a nice day then!