HI! How can I help you today?
Hello, I need to change the name on my account because it is spelled incorrectly
Sure, I can help you with that. Just one moment. Are you currently able to access your account?
yes
Perfect, can I get your full name?
Joyce Wu
I need to verify your identity. Can  I get your zip code?
59015
Your telephone number?
236-979-5399
And do you have your PIN?
929388
Do you have your username?
I do not
email address?
not listed
Do you have any order ID's?
9373664466
Okay, what is the proper spelling of your name?
Joyce Wu
Okay Joyce, your account has been updated with the correct spelling. Is there anything else I can help you with?
Thsnk you Thank
Have a great day!