how amy i help you?
Hi I have an issue with my refund
what is the issue you are having with your refund?
I want to add this calvin klein shirt to my refund You guys already owe me $100 for some other returns And I want to make sure that I can return this shirt and add the value of the shirt to my existing refund
i see, so you wish to add the calvin klein shirt to the rest of your refund today?
yes I don't like the shirt anymore can you help me please?
yes i need your full name to pull up your account
Albert Sanders
I will also need your Username, Email address, and order id, to pull up the order for refund
albertsanders228 albertsanders228@email.com 6100265455
thank you You wished to add the Calvin Klein Shirt to refund correct?
yes
Lastly, what was the amount of the refund currently, and how much was the shirt (for refund)
I have $100 right now The shirt was $94
alright, thank you

I have processed the additional refund for you please return the item in addition to the others for refund is there anything else i can help with today?
Great So I will get $194 back, right?
correct
thanks!! That's all I needed
no problem, have a good one