Hi! Thank you for contacting AcmeCorp today. How may I help you?
Hi! I want to buy something on the website but my cart is not updating when I add the item
Ok, Let's figure out what is going on.  Can I have your name?
Joyce Wu
Thank you! Give me one moment please
ok
Let start by refreshing the page and then re adding the item agin
Ok, let me try that That did not seem to work
Hmm, lets try to log out of your account and back in.  Let me know if that works for you
Actually, that worked for me.  Thank you so much
Great! You're Welcome! Is there anything else I can assist with today?
No thank you
Have an amazing day