Hi! Thanks for contacting Acme. How can I help you today?
I am trying to add an item to my cart and the cart is not updating
That's no good. Let me look into that for you. May I get your full name?
Norman Bouchard
Mr. Bouchard, I'm just going to run through a few things that might fix the issue, is that okay?
yes
Great. Let's start by just trying to have you log out of your account and then logging back in.
It still isn't working
No problem, this time can I have you just attempt to refresh the page and see if that helps at all.
still not working :(
Perhaps the item is out of stock. You can check this by looking at the bottom-left side of the product page.
Oh that does look to be the problem.
That explains why it won't let you update your cart.
Sorry to bother you
Not a bother at all! Is there anything else that I can help you with today?
no that is all
Have a great day and thanks for shopping Acme.