Ho what can I do for you?
I want. to check on my shipping because the cost of shipping was too high I would like to know is it. possible for to get a refund on shipping fee
I will look into it for you Can I have your name pleasE?
Norman Bouchard
Thank you

Can I have your username, account ID and order ID
Username: nb281694 Account ID: URR3TSVGYK Order ID: 0766828932
Can you tell me the shipping status?
Shipping Status: Order Received
What was the amount of the fee? Actually I do not need that information I can go ahead and waive that fee for you
okay that will be great
The fee has been waived and you will not be charged for it
okay, thank you
Is there anything else you need?
that will be everything
Have a nice day