how may I help you
I have a subscription and need an extension to pay.
i see, so you wish to initiate an extention on your subscription fee i can assist with that today i first need your full name to pull up the account
Crystal Minh
and also your account and order id
Account ID: RRZARJ2JWQ Order ID: 0581419897
thanks what is your membership level?
Gold
ok, i have extended your subscription, can i help with anything else
No that's all.  Thanks.
have a good one