Hello, thank you for contacting AcmeCorp, how may I help you today?
Hi! A few weeks ago, I returned an item but I can still see the charge in my credit card statement. Can you fix it?
Ok, I would happy to look into this for you. And the item was already returned correct?
Yes. I think you should have received the item by now.
May I have your full name or account ID? To pull your account. Hello, are you still there?
Chloe Zhang My acc ID is Chloe345
Thank you may I please have your username, email address, and Order ID?
Username: cz221970 cz221970@email.com and my order ID is 1878617284
Thank you, how many days have you waited for your refund?
12, I think
I do apologize, I will fix this.
It's ok. Thank you
I have given back the credit, is there anything else I can do for you today?
That's all. Appreciate your help! Thanks a lot
Thank you for contacting AcmeCorp, please be safe and stay well.