Hello, thank you for contacting AcmeBrands. How can I help today?
I had signed up for the premium subscription, can you check my status on that as I want to make sure I keep it?
Sure - are you wanting to know if your payment went through so your subscription is still active?
Well I want to know when it is due
OK, I can look up your renewal date. Can I have your full name and account ID?
Chloe Zhang B8XTUT1VA5
Thank you Chloe, can I also have your order ID please?
1096503022
I see that your due date is tomorrow.
Alright good thing I checked
I can also send you a link that will allow you to check the status yourself moving forward.
that would be useful thanks
Do you have your username? You will need it to log in and check the status.
yes I do
Great, is there anything else I can help with today? Thank you ,have a great day!