Thank you for contacting AcmeBrands! How can I help you?
I wanna check my acount cause I might be missing account credits worth 40 dollars
Alright and were the credit from a previous purchase or promotion?
not sure
Well, how about we start with your name and account ID so I can take pull up your account?
Name: David Williams I dont know about my account ID
That's alright, I was able to find your account. Do you know if the credits were from a subscription refund or returned order?
not sure
Why were you suppose to get credits towards your account?
my wife just told me and I was wondering. I dont know
Give me one moment while I look at your account.
okay
And the missing credit was for $40?
yes
There was a credit applied to your account previously but expired. You can use the promo code V59T1 for $40 off your next purchase.
thanks
You're welcome. Is there anything else I can help you with?
no
Great, enjoy the rest of your day.