Hi, how can I assist you today?
Hi I need to make my payment for the subscription service
Okay, let me look into that for you.
Thanks, the name is Crystal Minh
Are you having problems paying at this time? Or did you just want to go ahead and pay for it now?
I just want to know how much I owe and how I can pay it
I see, so there are two actions you want to take today, is that right?
Well I just need to pay it
Okay, so did you need to find out the amount due? That would be a separate action.
no, just pay balance
It's important for you to find out the amount due, is that right?
no I will pay whatever is due
Could I have your account ID and order ID please?
JXKNFDYRZT 2687872547
Thank you. How much you want to pay today? The standard subscription is $99.
then yes, 99
Do you have a credit card number on hand?
yes 6666 6666 6666 6666
Okay Ms. Minh your subscription has been renewed. Can I help with anything else today? If there is nothing else I'll wish you a good day day. Goodbye.