Hi, I'm Danny from ACME. How may I assist you today?
Hi Danny. I need to make a return.
Sure, that's no problem. May I have your full name or Account ID, your username, email address, and Order ID.
sure, it's Chloe Zhang. I don't know my account id, my username is cz823340, my email is cz823340@email.com and my order id is 3447907111 the color of the boots weren't the same shade of brown that i pictured them to be
Oh, I'm sorry to hear that. I've pulled up your account and validated your purchase. Now I just need to verify your membership level.
it's silver
When did you purchase the boots?
on the 2nd of february
Since you purchased them within six months, your Silver memberships allows you to return it with no hassles! Now, all I need is your full address to send you a shipping label.
ok my full address is 9223 2nd ave monterery wa, 65514
All right. How would you like to return the boots? By mail, in one of our stores, or via a drop off location?
mail will work
Okay, you should be able to print your shipping label and return the boots. Is there anything else I can assist you with?
nope that's it
Have a great day! Thank you for being an ACME customer.