Good afternoon, how can I help you?
I currently have the premium subscription and i need to pay for it. I really like it and i want to keep it active.
sure, one moment would you give me your full name or account ID Sir are you there?
yes sorry! my dogs were barking!
don't worry
my name is Chloe Zhang my account id is H9TWHMTAGR
additional to this would give me your order ID
it is 8784500642
Will Miss Chloe pay for the entire year?
sure i can do that how much is it?
$ 99!
ok i can do that
this was charged from your card associated with the account.

all set Miss Chloe! a pleasure to help you