Hello, how may I assist you today?
I just bought an item and changed my mind. I would like to get a refund.
Okay. What's your full name please?
Norman Bouchard
Thank you Norman. Can I have your account and order IDs as well?
VIDYUR7AQV   6871922413
Thank you. What is the shipping status of your order?
It doesn't show one yet. I just ordered it.
Got it. Can I have your username and email please?
nb782428   nb782428@gmail.com email.com
Thank you Norman, I found your purchase When you receive your refund, what form would you like it in?
credit card
Okay.

How much is the item you would like a refund for?
$99
I've refunded your card $99. Is there anything else I can help with today?
No, thank you
We appreciate your business, thanks for reaching out. Have a wonderful day!