Welcome to AcmeBrands. How may I help?
I had a question about the shipping charge on my order. It is much higher than I have ever paid for similar items
OK. I can look into this. What was the question about the shipping charges?
Could you see if there was an issue that resulted in increased cost
Let me check.
thanks
It looks like the shipping charges are correct. Was there anything specific you needed?
I just needed to know why it was so high
What is your full name or account ID?
my name is Sanya Afzal
What is your username, email address, and order ID?
My username is safzal53, email is safzal53@email.com. and order ID is 0983963799
What is the status of your shipment?
It says that it is out for delivery
OK. I have credited you a discount on the shipping. Anything else?