AcmeBrands, how may I help you?
I want to cancel second item from my order because I picked the wrong size
Let me help you with that. Could I have your full name or account id?
Sanya Afzal
Thank you Could I have your account id and order id to verify your identity?
account id is YEDECLUMKL, order is 0313221847
Thank you What is the shipping status?
Order Received
I would like to offer you a refund, could you tell me the cost of the item?
94 dollars
The item was removed from your order and a refund of $94 was made.
Thanks!!
Can I help you with anything else?
no
Have a good day.