How may I help you? are you there?
Hi I’m trying to add something to my cart but it won’t update Hello?
yes i can assist you with your cart not updating today, may i have your name please?
Alessandro Phoenix
I have some troubleshooting steps we can go through, when you are ready Alessandro first, try to refresh the page and add the item again
Hmm that didn’t work
ok, now look at the item page, does it say out of stock somewhere toward the bottom left of the page
no it’s in stock
ok, now try logging out, then back into your account, and adding the item
ok that worked thank you
Great! Is there anything else I can assist you with ?
that’s all
Have a nice day!