How may I help you?
Hi I would like to check the status of my order It seems the payment method is wrong
Alright, let's check that. May I have your full name, account ID and order ID?
Alessandro Phoenix tzusl472y9 1225304645
What is the shipping status of your order?
in transit
What is the new desired method?
my card on file
If your method was wrong wouldn't the card on file be wrong?
no my debit card was used I want to use my credit card
It has been fixed, anything else for you today?
no that was all thank you
Have a good one!