Hello and welcome to AcmeCorp.  With whom do I have the pleasure of speaking with today?
David Williams
Hi David.  How can I help you today?
I'm trying to find out why my search bar isn't working
Sure, I'll be happy to help you with that.
I'm trying to look up items and nothing working. Its a little frustrating
First, can I ask you to log out / log in to your account and try the search bar again.
okayone second nothing still not doing anything
Okay.  Next, can I ask you to clear your cookies and try searching again.
YAY! that may have fixed it. It seem to be working now
Oh, great, I'm so happy.  Can I help you with anything else today?
no that will be all, thank you so much for your help
You are so welcome.  Hope you have a wonderful rest of the day.