Welcome to AcmeBrands, How may I help?
a subscription was added to my account and I did not want it
OK. Let me look into that for you. What is your full name or account ID?
Name: Joyce Wu
Thanks. How did you hear about this issue?
my wife
OK. I have removed the service. Were you charged for it already?
no yes actually I need a refund
OK.
thanks
I have sent the refund. Anything else?
no that is all I need
Have a great day!