Hello! Thank you for contacting us today. How can I assist you?
I need to access my account but lost phone for two factor authentication
Oh I'm sorry to hear that. I can help you with that. Can I get your name please?
Albert Sanders
Thanks, Albert. Can I please get your email address. I'll have to send a special code to it.
as279055@email.com
Perfect. I will be sending you a link to reset the two-factor authentication. In that link I will also attach a link about security best practices as well for future use.
thanks
Is there anything else I can help you with?
no
Thank you and have a great day!