Hi.  How can I help you?
Hi, I would like to refund the guess shirt I just bought because I have changed my mind.
Ok Can you tell me your name, your username, your email address, and the order ID for the shirt?
Name: Joyce Wu Username: jw206841 Email Address: jw206841@email.com Order ID: 1492917185
How would you like it refunded?  You can get a gift card, value added to your account, a check, or sent to the credit card on file.
credit card on file would be great
Ok, what is your account ID?
Account ID: GJUFGXQIG6
And how much is the price of the shirt?
$54
Ok, the shirt has been refunded to the credit card on file with your account
Thank you
Of course Is there anything else I can do for you today?
that is all for today. thanks for your help
Ok, I'll end this chat now