Hi! How can I help you today?
hello, i'm trying to search on your site but the little wheel keeps spinning and nothing happens. It's very frustrating.
I'm sorry to hear that. I can understand your frustration. I have a few tricks we can try to get it working for you. Can I first have your full name, please?
sure, it's Chloe Zhang.
The first thing you can do is try logging out and logging back in. Sometimes that can fix the issue.
ok give me a second, ill try.
Okay :)
ok, nope that didn't work, still spinning!
Okay, can you clear your cookies and see if that helps?
sure i'll try. i think that worked, i was able to search.;
Oh great! I'm so happy to hear that it worked. Is there anything else I can help you with?
no that's it, thanks
You're very welcome! Have a great day.