Hello, how can I help?
I have a question about my account
sure thing, what about the account?
I returned an item over a month ago but I still don't see the refund
So you want to check the status of that refund correct?
that's right
Can I start with the full name to bring up the account?
Sanya Afzal
Can I also have the username, email address and order id?
sanyaafzal478 sanyaafzal478@email.com 1872090091
Great I was able to validate that purchase, now let me check on the status of that. It seems to be listed as in progress.
so what does that mean? how long will it take?
As it was a month ago, I will go ahead and take care of it.
oh ok greaet great
it seems it was initiated online correct?
yes
I am seeing here it should be done processing tomorrow. Sorry about that wait.
thanks for your help!
Anything else I can help with?
that's it
have a great day