welcome, how can i help?
Hello, I cannot access my account because I forgot my password. I wanted to view my online history. Can you help me?
sure, what is your name please?
My name is Rodriguez Domingo
thanks, and your username?
my username is rodriguezd869
now, if you have your PIN, I can generate a new password for you
I do not have my PIN, is there anything else I can give you?
sure, we can use a security question - what is your mother's maiden name?
Singh
Here it is - 4f4ift2yfrx might be a good idea to change it asap... is there anything else today?
Awesome, thanks for your help. Will do. And no, that is all
have a good one!