Good morning, how can I help you today?
Hello, I am wanting to purchase an item but yesterday when I looked at it, it was much cheaper
Oh, that is so frustrating, let me look in to this for you. Can I get your full name or Account ID?
Joyce Wu
Thanks Joyce, I'll just pull up your account.

You said the item was cheaper yesterday?
Yes it was
Joyce can I get your Account ID and Order ID to verify your identity?
X4RB5XVOWQ,  7627085386
Thanks Joyce. Unfortunately our pricing algorithms sometimes change the price of an item. This can be caused by many different factors. It is quite common for prices to change daily.
Ok I see Is there anyway I can get a promo code or something? To make up for the change in price?
I can do that for you Joyce, just one moment.
Thanks
VQHTB
Thank you very much
Just use that code for 20% off.
Great!
I'm glad I could help. Is there anything else I can do for you today?
That is all
Thanks Joyce, have a good day.