Hello, what can I help you with today?
I'm trying to buy some boots but the name on my account is spelled wrong. i need help changing it
Ok, what is your full name or account ID number?
my name is crystal minh but on my account it is spelled crystal mihn
Great, thanks! I will need a few items to verify your identity before I can change it. Can I please have your zip code, phone number, and email address?
zip 11716 phone 6227203142 email cm605083@email.com
Hmm, that email  address is not in our system. Do you know either your pin number or a previous order ID number?
I forgot my pin but I ordered some boots a few weeks ago order 0552078249
Great, thanks! I've updated your account for you. Is there anything else I can help you with today?
great thank you! I can't believe I didn't notice I spelled my name wrong until now haha! that's everything thanks!
No problem! Have a great day