Hello, how can I help you today?
Hi. I want to make a complaint
Okay, what's the issue?
The promo code I'm trying to use is invalid And I got it 5 days ago
Okay, can I have your full name?
Joyce Wu
And just to be sure you said it was 5 days ago.
Yeah
Let me look into the system and see what happened.

Okay, I can see the issue here. I'm going to invalidate that old code on our end and provide you with a new one.
Okay Thanks
Your new code is: HYPUY Is there anything else I can do for you today?
That will bee all. Thanks
Then have a nice day!