Hello there, how can I help you today?
Hi! I want to return an item.  It is the wrong size
No worries, can I have your full name?
David Williams
And your username, email, and order ID?
davidw66 davidw66@email.com 8097969790
And can I ask your membership level?
Guest
Okay, what's your purchase date?
2019-11-07
Do you still have the receipt?
no
Then I'm sorry to say this, I can't do anything for you. You're out of our return period with no receipt.
oh no! I will look for the receipt thank you
Again, sorry. Anything else I can do for you?
no thank you
Then have a nice day!