A subscription was added to my account which I didn't order
Hello.  I will do my best to help you.
OK
What is your full name?
Alessandro Phoenix OK
What is your membership level?
Guest OK Can we resolve subscription issue? Are you still there?
One moment please.
OK
This seems to be a company error.  Can I offer you a credit?
OK
Is there anything else I can help you with?
No, thanks!
Have a wonderful rest of the day.