I never received the product. I am waiting for 9 days.
Hello, sorry to hear that. Could I get your name, please?
Joseph Banter
Thank you, Joseph. I also need your Username, Email, and Order ID to look up the order.
jbanter8,jbanter8@email.com,1884471384
Thank you, let me see here.

Sorry for this, we need to ship you a new order. I can do this right away if you provide me with the address.
1733 Kennedy St Baltimore, NY 46565 The order is Tommy Hilfiger Jacket
Thank you, one moment.

Alright, you're all set. Is there anything else I can do?
no
Have a good day!