Hi, how can I help you today?
Hi i seem to have a problem on my payment. Do  you accept paypal?
I can help you with that. I will check if we accept paypal now. Are you having a problem paying with your credit card?
yes, i have tried twice but failed. hopefully it would be easier with paypal.
I can help get your credit card working at checkout if you'd like?
yes please
Does it say Invalid when you are checking out?
yes
Ok great, I can help.
thanks
Your welcome. First we will troubleshoot a couple steps. Can you double check your card's experation date and make sure the card is not expired?
12/21 is the experation date
Ok great. Next go ahead and log out and then log back into your account please.
sure
thank you, let me know when you are logged back in
i am back
Ok, can you try entering your credit card information again to see if that helped?
Got it! Thanks for your help.
Great! Is there anything else I can do for you?
no thanks
Ok, Have a great day good bye