Thank you for being an AcmeBrands shopper! How may I help you?
Hi! I need to make sure my shipping address is correct I got a weird email saying something else
Okay, let's find out what is going on. May I have your full name?
Norman Bouchard
Thank you. May I also have your account ID and order ID?
ELOXUX944L 4868114165
Now to validate your purchase, may I have your username and email address? I'm sorry, I know I am requesting a lot of information.
nbouchard730 nbouchard730@email.com
Thanks! I'll search the system to find out what happened.

Fortunately, the email you were sent was incorrect. Everything in your order looks just as it should.
Great, thank you so much
You're welcome! Is there anything else I can help you with?
no thank you
Okay. Have a wonderful day!