Thank you for contacting Acme Brands! How can I help you today?
Hello. I have an issue with your website. It's really slow today. I don't get it. It's so slow I can't do anything on it Can you help me fix it? Please?
Yes, I can assist you in getting it working again. I'm sorry for your inconvenience.
Oh great
Can you try logging out of your account and back in to see if it improves?
Sure thing Oh no. That's not working. It's still really slow
Okay. Can you try another website and let me know if it works? It could be that your internet connection is having problems.
Sure Hmmm...That's not it. I tried my favorite website, CNN.com. It's working just fine I think my connection is okay
Alright. Close all of your browser tabs and all programs running in the background for me and try our website again please.
Okay I'm trying it now Oh wow!!! That worked. The website is really fast now I should have thought of doing that Thanks so much
Great! Something running in the background must have slowed our site. Is there anything else I can help with?
No, that was it Thanks, computer expert!
You're welcome! Have a great day!