Hello, thank you for contacting AcmeCorp how may I help you?
I'm trying to buy some clothing but the search bar is taking forever to load. Is there something going on with your servers?
I would be happy to check on that for you. Are you having problems with just the search option or is the entire website acting slow?
no idea. I'm just stuck at the search bar it's just spinning
No results are found correct?
no it's just a spinning wheel really frustrating because I wanted to see if you had a tommy hilfiger shirt in my size
We have options so you are able to get into the website correct just not able to search?
that's right
First I will write a report up a report to notify our internal team.

Next can you try to clear out your cookies in your internet to see if that helps?
oh ok hold on no that didn't seem to work
Can you try to search for a different item to see if that works?
no that didn't work. Still spinning
Can you try to log in and log back out of your account please?
ok hold on hey that seemed to work! the search is working fine now
Great, I am so happy that worked for you. Is there anything else I can help you with today?
that's it thanks so much
Thank you for contacting AcmeCorp, you have a great day.