Hello, how can I help?
Hello there I would like to dispute my bill I was charged twice
Okay, may I have your full name? I will also need your account ID and order ID Hello?
yes my name is Joyce Wu my account id is Q0SJI0CA8L Order ID: 4342802764
Thank you, what is your membership level?
I'm a gold member
Excellent, and how much extra were you billed? We will credit you right away.
i was billed twice for 49$ when i only bought the one item for 49$
Okay, I have refunded the $49. Is there anything else you need help with?
that's it, thanks for the help!
Thank you and have a nice day.