Hello
Hello, I would like to remove an item from my order as we decided we did not like it
Alright Whats your name and account number?
Albert Sanders G88JTYIJZQ
Alright and could I now just get your order ID?
3350562053
Thanks. Has the order already shipped?
Yes it is out for delivery
And what level membership do you have?
gold
Thanks

I can offer a refund right now and you can return the item when it ships to you
Ok great thanks
When the item arrives call customer service to get a shipping label printed and they will take care of you from there.
Ok awesome
And finally how much was the item being returned?
$64
Alright, I just initiated the refund of $64 back to your account. Is there anything else I could do for you today?
Thanks that is all
Awesome! Have a great night.