Hello, how may I help you today?
Hi! I would like to change my phone number on my account. It's off by one digit.
Sure, let me get right on that for you.  May I ask who am I speaking with today?
Thanks! My name is Alessandro Phoenix.
May I have the phone number that you currently have listed?
My correct phone number is (751) 395-4762. The one I have listed is (751) 394-4762, just need to change the 4 to a 5.
Thanks, so much.  And if you don't mind, I need to verify your identity with 3 things. First, may I have your zip code?
Sure! Zip code is 94435.
Thanks.  Second, may I have your user name?
My username is ap028425.
Great.  Last, may I have your email address?
Email address would be ap028425@email.com.
Great, you're all verified.  I'm changing this for you right now.
Thanks so much for your help! I really appreciate it.
Okay, your phone number has been updated. Is there anything else I can assist with your today?
That's all I need at the moment. Thanks again!
You're welcome, have a wonderful rest of the day.