Hi! How can I help you today?
Hi, I sent back my return but I never got my money back the charge is still there
I see, just a moment please. Can I please have your full name or account ID
Sanya Afzal
Great, to pull up your order I'm going to need your username, account id, and order id please.
9273998946 safzal28 I dont know my account ID
That is fine, can I have your email address?
safzal28@email.com
Great, how long have you been waiting for the refund to show?
I think around a week since I sent it back
So 7 days, alight alright*

I have credited you the money. Is there anything else I can do for you today?
that's all, thank you!
Great, we appreciate your business with AcmeCorp and have a good day!