Hello
Hi, I need to schedule a return.
Give me more information about this
Sure, I hate the color of the jacket I bought and I'd like to never look at it again.
problem is the item color
exactly
Give me your Full name
Crystal Minh
I need your username, email address and order id

Are you there?
yes sorry cminh747  cminh747@email.com 6259115339 Sorry about that, I had a drink spill on my desk!
You don't need to apologize. Everything is fine What is your membership level?
bronze
What is the purchase date?
2019-12-21
The date is too long
uh oh
Do you have the receipt or original package?
I do have the receipt, but not the package.
The receipt is enough You are eligible for a return
Great
Give me your full address
0509 Kennedy St  Baltimore, TX 33929
How would you like to process your return?
Can I mail it in?
sure
let's do that then
All done
thanks
Will this be all for today?