Hello, how can I help you today?
My promo code is being declared as invalid.  I got this code 2 days ago
Okay, can I have your full name?
Sanya Afzal
And to be clear you got the code 2 days ago?
yes 2 days ago
Let me check the system to see what the issue is.
thanks
Okay, yeah I can see the issue. I'm going to invalidate that code and issue you a new one that should work.
O.k. thank you.  That will be helpful
Your new code is: 27J2K
O.k Great I'll try that.
Is there anything else I can do for you today?
That's all.  Thank you very much.
Then have a nice day!