Hello, how can I help you today?
Hey, I forgot my password!
Glad to help. May I have your full name please?
Thanks, Joyce Wu
thanks Joyce. Can I also have your username?
It's joycew10
I will generate a new password for you. But I need to have your PIN number first.
My pin is 967643
The new password is 63uc6q19pdm.
Ok noted. Thank you.
You are welcome. Is there anything else that I can help you with?
That's it.
Have a nice day!