Thank you for shopping with AcmeBrands! How may I help you?
I want to know if my item was shipped. I got an email about it.
What did the email say?
that shipping status changed?
Okay, let's find out what happened. May I have your full name?
please check the shipping status for the item Crystal Minh
Now may I have your account ID and order ID to further verify your identity?
UNXTSYXKXC,5088245488
Thanks! I'm checking the system now.

You are right, it looks like there is an issue. I will change the date to the correct one.

Your item's shipping is back on track. Is there anything else you need?
no
Okay. Have a wonderful day!