Hello welcome to customer care unit
Hi I have a question about an order I made. It was a birthday gift but it turned out to be too big. How do I return it or exchange it?
I am very sorry for the inconvenience Send me your Fullname or account id
Albert Sanders ID is 4646792389
Now I need to validate your purchase
its the Michael Kors shirt
Send me your Username, email address and order id
username is as389878 email is as389878@email.com ID is 4646792389
What is your membership level?
guest
When did you purchase the item? The date
12/24/2019
the date is too far to initiate a refund
oh no, what's the return policy? in terms of timing
Refund is only possible for purchase made within the last 30 days
so I know in the future oh that sucks. there's just too much stuff going on right now you know?
There is another solution. Do you have the receipt?
I think so. It should be in the drawer somewhere
Then there is hope for a refund for you
oh great! what should I do then?
I need you to give me your full address
ok it's 4155 Brushwick Dr  La Fayette, WA 678
Add the zip code
00678
Which process option do you like
what do you mean?
By mail, In store or Drop off center
mail
Successful
great thanks
It has been initiated I am happy to be of help Would that be all for today?