hi
Hi. Thanks for contacting client support, how may I help you today?
The cost of shipping is too high I think there is an issue I would like a refund on the shipping fee
Okay, let's look into that. May I get your full name?
Rodriguez Domingo
I just need to verify that purchase. Can I ask for your username, email address and Order ID?
Username: rodriguezdomingo578 Email Address: rodriguezdomingo578@email.com Order ID: 8327583656
Also, what is the shipping status on that order?
Shipping Status: In Transit
I'm going to go ahead and waive that shipping fee for you.

Just like that, the shipping fee is gone! Is there anything else that I can help with today?
thank you so much. That is all for today
Thanks for being an Acme customer, have a great day!