Hi, how are you doing today?
I am fine. I need to return an item I bought because it is the wrong size Am I able to return it if it is still in the package?
What is your membership level?
I'm a bronze member
Great news, you can return the item :) Can I please have your name, username, email address, and order ID number?
Great! My name is Joseph Banter; my username is josephb9; my email is josephb9@email.com; and my order ID is 8034546486
Thank you, one moment while I enter that information into the system.

Can I also please have your address to create a return label?
Absolutely, my physical address is 6580 Lexington Ave, Baltimore, MI 5916
Thank you. Would you like to return by mail, in store, or at a drop off center?
I would prefer by mail please
No problem! That order is all set for you to return! Is there anything else I can help you with today?
That will be all for today. Thank you so much for your help!!
You're welcome :)