Hi, how can I help you?
Hi, The website seems to be running really slow lately and I am unable to use it. Is there a solution?
Is it happening when you visit other websites?

Also, do you have other tabs open or other programs running on your computer?
No just yours no nothing else open
I can notify our IT department about the issue.

Have you tried logging out of our site and logging back in>
Tried that. It didn't help
I could attempt to submit you purchase on my end.
I'm just trying to browse right now.
Ok. I apologize for the inconvenience and our team will be looking into the issue. Is there anything else I can do for you today?
Thank you for your help. I will try the site later. That is all for now.
Have a nice day.