Hello, How can I help you?
I want you check my account. But I lost the phone for two factor authentication. So I can't get into the account.
Okay i will be happy to help you out! Can I get your name and account Id?
David Williams, pin number 474378
Great, Can I get your zip code, phone number and email adress? It is okay if you are missing one of those. Just need to verify your identity.
Zip code 87483. phone number 5300702725
Now I will need your email so I can email you the reset code!
davidwilliams1974@gmail.com ok
Great, That should do it! The problem should be solved now.I will also be sending a link to your email to help you practice better security!

Do you need anything else?
no
Okay, Have a great day!