hello how can i help you today?
I have a current refund being processed and wanted to see if I could add another item to it.
i see, so you would like to refund another item today?
Yes and add it to that current refund if I could
understood, what is the reason for return if i may ask?
Currently it was supposed to be for 100$, the item I'd like to add was 79$ they didn't seem to fit right Could be a difference in manufacturer sizes or something
understood may i please have your full name to pull up your account?
Albert Sanders
thank you i will also need the following :username, email, and order id, so i can process this
as832851 as832851@email.com 1005370205
and what was the brand and type of item?
Michael_Kors boots
and you said your previous refund was $100, with the boots an added $79?
before adding the 79
what was your refund amount without boots?
100 before adding the boots
i have processed your reund is there anything else i can help with today?
no that was it thank you
have a nice day