Hello, how can I help you
I want to return the boots I ordered. The color is much different from what I expected.
I'd be happy to help you with that. Can I get a name
Yes, Chloe Zhang
Okay, chloe I now need to validate purchase. Can I get a username, email and order id
My order id is 3978200954 chloezhang782@email.com My user name is chloezhang782
Thank you, everything looks good. What level memeber are you
I think silver level
When did you purchase your item
September 9 of last year.
Okay, you will be able to make the return!  I will need to make your shipping label now. Can I get your address
4103 Kennedy St  Brighton, WA 6274
Thank you! Do you w ant to process your return by mail?
Sure.
Thats all i need, your return will go through did you need anything else?
No, that's it. Thanks so much!
Have a great day