Hello. How may I assist you?
Hello. I need to check my account for my info about my order. But I can't get past the two factor authentication because I no longer have the same phone number I used it. used to*
Gotcha. What's your full name?
its Rodriguez Domingo
What's your email address Rodriguez?
it's rdomingo@email.com
Okay, I am sending you an email to reset the 2 factor authentication. I am also going to send you a link about best practices for securing your account.
ok, thank you
Do you know your username?
no i don't
its rdomingo1 Can I help with anything else?
no that will do, thanks
Great. Have a wonderful day!