Hi there, how can I help you today?
hi, i need to ask for an extension on my premium subscription, i need some time to come up with to pay the bill
OKl let me see what I can do. What is your full name please?
sanya afzal
And I need your account ID
WBTXQNKAX9
Sanya, what level membership do you have?
silver
do you have an Order ID so that I can verify your identity?
yes its 6362435151
thanks, that's all fine. I am able to extend you for one day. OK? I mean as long as you are not more than 1 day late When is the due date?
3/30/2020
That is fine, thank you
thank you
THank you for calling before it was due! that makes all the difference. Is there anything else I can help you with today?
you're welcome and no that is all i need for today
great. thank you for being a member! Have a great day!