Hi, how can I help you?
Hi I just placed an order i was wondering if i can change my shipping spped speed
Sure, can I have your name?
Norman Bouchard
Did you want to upgrade or downgrade the speed?
downgrade i want to move it to next week instead of 2-3 day shipping 7-10 day option
Can I have your account ID and order ID?
ZBYN7WAAR1 4796666626
Thank you and can you tell me the shipping status?
Order received
What is yoru membership level?
Gold
Yoru order has been updated. IS there anything else I can help you with?
nope that will be all thanks
Have a nice day