Hello, how may I help you?
Hello I need more info on my order status I got an email and I dont get it
Okay, can I have your full name?
The shipping status says delivered now I need to know the address it was delivered to my email says something different Joseph Banter Does it say delivered?
Let me check that for you, I'll need your account ID and order ID.
8437717205 ZIIIZRH5JE
I'll need to validate your purchase with your username and email address
jbanter6@email.com  jbanter6
I see, so the address on the email was wrong? What is the correct address for the delivery?
please confirm for me was it sent to 4746 Woodshore St  Baltimore, CA 60580
Unfortunately it was sent elsewhere, I will update the order to have it shipped to your correct address.

I'm very sorry for the inconvenience, your order should arrive very shortly.
Wait, So it was not sent to 4746 Woodshore St Baltimore, CA 60580 ???
No, it was not.
oh boy
The package will be collected and re-shipped to your correct address.
Wow okay
I'm very sorry! Is there anything else you need today?
As long as it is fixed now, I suppose not thanks though
Okay, thank you for your patience. Have a nice day.