Hello and welcome to AcmeCorp.  With whom do I have the pleasure of speaking with today?
Norman Bouchard
Hello Norman.  How many I be able to assist you today?
I tried to log into my account but i forgot my username
I'm sorry to hear that.  I will be happy to help you get back into your account. I'll need to verify your identity first to proceed.
ok
Can I have 2 of the following please: zip code, phone number, email address?
zip code is 99871 phone number is 335 050-6907
Great, your all verified. Your username is: nbouchard1
ok thank you very much
Great.  Is there anything else I may be able to assist you with today?
no i'm good now. thank you
Wonderful, hope you have a great day!