Hello, how may I help you today?
Hello, my name is Norman Bouchard and I recently receive a promo code via email. When is this code valid?
Please give me a moment to look up that information for you. Have you already tried using the promo code?
No I haven't.
Ok Your promo code is already valid and you should be able to use it right away. Please try to use the promo code within 7 days of receiving it. It will expire after 7 days.
Awesome! I will do that. I have something in mind already :)
Promo codes work on all items in store except on jewelry. Is there anything else I can help you with today?

Thank you. Have a great day!