hello
Hello, I need to return an item I purchased as it is the wrong color
okay I will help you start the process Give me your full name or account id
Alessandro Phoenix
Now I need to validate your purchase I need your username, email address and order id
ap020256, ap020256@email.com, 1098147804
Validated! What is your membership level?
Gold
As a gold member, you are qualified for a return
Great!
I need your full address for the shipping label
3281 Lincoln Ave San Mateo, CA 10014
How do you like to process the return? By mail or in store or drop off center
Mail is fine
Done I have completed the process. You can successfully return the item
Thank you
Would this be all for today?