Welcome to AcmeBrands, how may I help you?
hi i was wondering what is happening with my refund and add another item for a refund please
OK, I can help you with those. Can I have your full name or account ID?
Sanya Afzal
OK, Sanya, for your refund status, I need your username, email address and order ID.
sanyaa37   sanyaa37@email.com  7387732295
Thanks! Now I will look up your refund status. It looks like your refund is in progress and that you initiated it online. Would you like to change anything?
i would like a refund on the jeans aswell
OK, I can do that for you. Can I get a reason for the refund?
they dont fit
OK. What is the brand name of the jeans?
Calvin Klein
And what is the amount you need to be refunded?
$84 for the jeans and $100 for the previous refund thank you
Great! I've put that in for you. Is there anything else you need?
thats all
Thanks, Sanya. Have a great day!