Hello, how can I help you today?
Hi! I'd like to keep my premium membership. When is it going to expire and when do I pay to extend it?
Glad to help. May I have your full name please?
Rodriguez Domingo
thanks Rodriguez. Give me a second.

Can you please let me know your Account ID and Order ID to verify your identity?
HL7WNWAPHU 1212550269
Your identity has been verified.

Your membership status is active and the amount due is $20 tomorrow.
Ok. I'd like to pay now please
I can provide you with a link so that you can look it up and pay the fee.
Cool
Or you still want me to pay the bill for you?
nah
Do you have your username for logging in?
No, I do not
Your username is rdomingo1.
Thanks!
Great, is there anything else that I can help you with?
no
Have a nice day!