Hello, how may I help you?
I would like to update my Primary payment because it not showing up correctly
Let me help you with that.
ok
What is the problem with the payment method?
it not the correct information
Could I have your full name or account id?
Joyce Wu account id: WE34T67
Could I have your order id to verify your identity?
Order Id 234578
Please wait one moment trying to verify identity
ok
Could I please have your full name, account id, and order id again, I am having trouble verifying your identity?
Joyce Wu Account WE34T67 Order ID 234578 All i'm trying to do is update my debit card information tho the correct info
I apologize for the wait, while the system pulls your information could you tell me your shipping status?
processing
thank you

Processing like order received or in transit?
not recieved. Because i haven't paid for it because my payment method which is paypal at  the moment isn't corredt so i'm trying to change that to my debit card
Please wait one moment.
ok
Has the payment been rejected by the website and shown as invalid?
yes
Can you try entering the information again?
Card # 1345 4567 4566 exp date: 12/23  cvs:345 this is  my card info. Can you please update it in your system
Order has been updated to your correct payment information.
thank you
Can I help you with anything else?
tthat will do it
Have a good day.