Hello and thank you for contacting us today! How can I help you?
There is an item I want to buy and when I looked yesterday, it was cheaper than it is today.
Oh I'm  sorry to hear that. Can I have your name please?
Sure, it's Crystal Minh.
Thank you, Crystal. Can I get your Account ID and the Order ID as well please?
Account ID: U2R1U3CSLA and Order ID: 2311714404
Unfortunately our pricing algorithms do change from day to day and even hour to hour. Price changes are not in our control at all.
Is there anything that can be done?
I can offer you a promo code just this once if that would be sufficient?
Yes, that's perfect!
Okay, Crystal. Here is your promo code for future use: OT0D5. Is there anything else I can help you with today?
That's all, thanks so much!
Thank you and have a great afternoon!