Hello, how can I help you today?
All I'm seeing is a spinning wheel when I'm trying to use the search bar
Okay, give me a minute and I'll have everything I need to help you!
Thanks
So is the site as a whole working slowly or are you getting no results from the search bar?
The search bar isn't working for me
Okay. First I'll write up a report and let our Website Team know.

Now have you tired clearing out your cookies?
Hang on I'll try that. O.k. I did that, but still seeing the wheel.
Have you tried logging out and back in?
Okay, now we are in business.  I think I needed to clear cookies and Log in again.  Thanks for your help. The search bar is back working for me.
No worries, is there anything else I can do for you?
No, you were a lot of help.  Thanks.
No worries. Have a nice day!