Hi! How can I help you today?
Hi.  My name is Crystal Minh.  My Order ID is 342889607.   I ordered this Calvin Klein shirt for $49,  but my email confirmation says I ordered two of them.  I only ordered one.  Can you fix this?
Sure, I can help you with that. Give me a moment to pull your account up. Can I have your account ID as well?
Sure.  My account ID is I8UGGJYL1S.
Okay, I have checked our end of the system and it looks like the quantity is only one. So the email was inaccurate. I'm so sorry for the confusion!
Ok great.  Thank you for checking.
You're very welcome! Is there anything else I can help you with today?
That is all for today.
Okay, have a great day!