hi how can I help you?
Hi, I ordered a shirt a while ago and it arrived with a big purple stain on the left sleeve I was wondering if I would be able to return it?
sorry to hear that. What is your name please?
Joyce Wu
in order to validate your purchase I will need your username, email & Order ID
Sure thing. My username is joycew68 Email : joycew68@email.com and my order ID is 4193884697
thank you what brand of shirt is it please?
It's a Guess shirt
and are you one of our members?
Yeah, I'm a gold member.
OK. Please give me your address, so that I can send you a shipping label for the return
Sure thing 0357 Woodshore St  Baltimore, CA 30141
and how would you like to return it? By mail, In store or at one of our dropp off centers?
Umm  Mail would probably be easiest for me.
OK, I was able to take care of that. You will receive your shipping label soon. Is there anything else today?
Great thank you!  thats all I needed :)
great. Have a good day!