Hello how can i help you
Hi, I'm having trouble with paying with my credit card. Can you help me? When entering it, it seems to keep getting rejected.
Of course. I can help. Can I get your name or account id.
Name: Chloe Zhang
Okay I pulled up your account, chloe. Now we can get to the troubleshooting.
Sure.
Please try to entering your card details once more. Sometimes people mistype it.
Ok, I'll try., I have done it over and over though. All right, it's still not working though.
Okay, now please try to log out then log back in again.
Ok, give me a sec. I'll do it, please don't leave though.
I will be here.
Ok, That worked, thanks. I think That's all I need. Goodbye.
OkayHave a great day!