Thanks for contacting Acme.  How may I help?
Hello. I want to verify and double check my shipping details. My name is Chloe Zhang my account ID is QSL9TB66GN my order ID is 1245242922
Okay, and were you asking about your shipping status?
Not the status, but my delivery details. My address needs to be changed.
I see.  I can update that for you

and what is the current status of your order? Is it "Order Received", "In Transit", etc.
The current status is delivered.
Unfortunately, that means that the item has already arrived at the original shipping address
Maybe, can I change the address on file?
Yes, I can do that for you for all future orders
Okay, can you please set my address to be 6174 Kennedy St  Brighton, MI 7222
Okay, your account has been updated Is there anything else I can help you with today?
thats it.
okay, have a good day