HI
Hello! Thank you for shopping with AcmeBrands. How may I assist you?
I have an item I want to return because the size is wrong
I'll be glad to help you with that. May I get your full name, please?
Norman Bouchard
To continue assisting you, may I please get your Account ID and Order ID?
Order ID: 7121269704 my member level is guest I do have a username though
Thank you, and your email address, please?
nbouchard603@email.com
Thank you, Norman. Do you happen to know your purchase date?
2019-12-30
Because your purchase date is beyond 30 days, you would need to have a receipt in order to make a return. Do you still have your receipt?
no, but it is in the original packaging, and I have the order id
I'm so sorry, Norman. Unfortunately without a receipt, we cannot process your return at this time. I apologize for the inconvenience. Is there anything more I may help you with today?
all right, wait. I have found the receipt
Perfect! To generate a shipping label for you, may I get your full address, please?
Address: 6747 Lexington Ave  Newark, NY 16624
How would you like to complete your return? Your can opt for By Mail, In Store, or your nearest Drop Off Center.
mail
You're all set! The return label and details for how to complete your return will be sent to you by email. Is there anything more I may help you with today?
no, that is all.  Thank you
Thank you so much for contacting AcmeBrands customer service. Goodbye!