hiya
Hello, thank you for contacting us. How can I help you?
so i have a refund that's already in progress, however, i need to add one more item to it
That shouldn't be a problem. Can I have your first and last name please?
sure it's Sanya Afzal
Alright, So we need to cancel and item and add it to your refund correct?
right, my existing refund is $100, so i'd just need the other item added (the $79 michael kors jeans)
Awesome, thank you for the additional information. Can I please have your Account ID and Order ID?
sure Order ID: 2600248569 i don't have an account id available, sorry
Alright give me one moment to see what I can do to help.
thanks
Sorry for the delay, I'm inquiring with my manager what to do without an account ID.
alrighty, thanks
Okay not a problem Ill just need your username and Email address
sure Email Address: safzal38@email.com Username: safzal38
Alright and the refund was for 79$ for this item?
yes awesome thanks so much
Alright the item was successfully added to the refund. Was there anything else I could help you with?
that was it!
Thank's for shopping with us. I hope you have a great day!