Hello. Thank you for contacting us today. How may I help you?
There is something wrong with your computer
What would the issue seem to be?
i get a message there is a problem with my credit card
Oh alright. Lets see if we might be able to get that problem resolved.
thanks
Could you first check to see if there were any typos in the card information for me?
I know computers glitch all the time maybe it needs a reboot? oh, sorry
Yeah it happens form time to time. I just want to run through a few things to check.
Crystal Minh is the name
This is about your card being rejected correct?
yes
Alright just wanted to be sure. So could you confirm there are no typos with the information and try submitting again for me?
did it work?
It doesnt look like it. Next lets just try logging in and out of your account to reset any latent information that could be interfering and try submitting again.
will I lose my shopping cart?
No your shopping cart will still be there.
I hate to risk it, been told that before, is there any other option? I am a guest member, if that helps
Well one other thing that could be wrong is the card may actually be expired. Could you check the expiration date. Sometimes that's easy to overlook.
duh!  how red is my face now? lol~  thanks
Haha, not a problem. I've done that a few times myself. Was there anything else I could help you with?
no, will get the card updated asap thanks so much
Alright. I hope they get your new card out to you soon. Have a great day!