Welcome to AcmeBrands. How may I help?
Yes i can't seem to access my account because i forgot my username
OK. I can help
great
May I have your full name or account ID
sure,  Crystal Minh and my account id is WBH45FG57
OK. I have pulled up your account. I need your zip code and phone number now
okay, my number is (346) 735-7557 and my zip code is 12367
Great. I have verified your ID Your username is cminh1
great thank you sooo much for your help
You're welcome. Anything else?