Thanks for choosing AcmeBrands! What can I do for you today?
HI, I received a promo code 5 days ago and now that I'm trying to use it it says its invalid.
I'm sorry to hear! Let me take a look for you. What is your full name, please?
Crystal Minh
Thank you, Crystal. One moment, please.

I'm very sorry for the inconvenience! It looks like this is a problem on our end.

I have generated the following new promo code for you, which should work: L8F6Z Can I help you with anything else today?
Glad it wasn't just user error.
No, this was our fault, apologies.
Thank you I have the code written down now. That is all for today.
Okay, have a great day!