Hello! How may I help you today?
Hi, I need some help with a return item as I bought the wrong color. I thought the yellow would go with my shoes but it was a horrible match.
Okay, you're needing to return a product due to wrong color. I would be happy to help with that. I'm sorry to hear that, sometimes it truly is difficult matching colors. May I have your full name please?
I agree, my name is Rodriguez Domingo The order ID is 5628345898
Thank you, and may I have your username, email, and order ID?
rd997746@email.com
Thank you, one moment please.
Username - rd997746
Okay, how would you like to receive your refund? We offer refunds through gift card, check, or credit card.
Just back on credit card please.
Alright, I will need your account ID.
Username: rd997746 Silver member That was all I needed just the return. You have been great help, thanks.
Alright, I will also need to know the product price that is being returned.
Amount: $49 Thanks, that was it.
Have a great day.