Hello, how may I help you today?
Hello, I recently lost me phone. I needed it for the two factor authentication. Now I can't log into my account.
I can certainly help you with that. Can I please have your full name and email address?
My name is Joseph Banter, my emails is JBanter@email.com
Thank you. Please give me a moment to review your account.

I've sent a reset code to your email address. Please use the code to reset your two-factor authentication and log into your account.
Okay, I did that and it worked.
To help keep your account safe, please consider reading our guide on best practices for security. A link to this guide will also be sent to you.
Thank you.
Is there anything else I can help you with today? Thank you. Have a great day!