Hello, how may I help you today?
looking to return and item because it is the wrong size can you help?
I am sure we can.
How do I do it? I have never returned something before
First may I have your full name or Account ID?
ok Crystal Minh 3436360290
Thank you for that, now I will need to validate your purchase.  May I have your username, email address and Order ID?
reaaly? ok cm369893 cm359893@email.com anything else it was ajacket
Yes your Order ID please.
gave it already
343 number?
yea yes
Just one moment
no worriesssss
There we go. Do you know your membership level?  Either gold, silver, bronze or guest.
yeah its silver
And did you order this in the last 6 months?
I did
Fantastic, you are eligible for a return. All I need now to get this started is your full address so I can print you out a shipping label.
2310 Circle Drive  Baltimore, MI 6062 hello?
One final question.  You can return this in three ways.  By Mail, you can go In Store or to a Drop Off Center.  Which do you prefer?
mail would be best
And you are all set.  Just mail it back with the shipping label.
tahnks have a good one
Is there anything else I can help you with today?
nope
Thanks and have a great rest of the day yourself as well!