Good afternoon, how can I help you? Sir, are you there?
Hi, i had a return but you guys never refunded me and the account says my return is complete
I see, one moment please
Ok
ok, sorry for the delay
Its fine
would you give me your full name or account ID.
David Williams
Now could you give me your username, email and order ID please
Username: davidwilliams952 davidwilliams952@email.com 0043600739
Ok everything in order, Mr. David how long ago did you do the refund?
2 weeks
Ok, I'm sorry you waited so long Mr. David. We will resolve the situation now.
Ok great Its ok
all set Mr. David
Ok gteat thanks so much! Great
again sorry for the inconvenience. have a nice day!
No proble.  You too
With this you already have your credit back. bye!