Hello, how can i help you?
I'm thinking of buying some sweatshirts.  My member level is gold.  What is your return policy?  My name is Joyce Wu.
I'd be happy to help you.

Our return policy for gold members are unlimited returns. There are no time limit or anything. Returns are always allowed.
Okay,thanks.
Do you need any more help?
No, thank you.
Okay, have a great day.