Hi! Thank you for contacting us today. How may I help you?
Good morning! I'm thinking of making some purchases and am interested in the premium membership. Can you give me some info?
Sure! Can I first start with your name?
yup! It's Norman.
Thank You Norman! Do you have a specific question about the premium membership?
I just wanted to know the benefits of having a premium membership
Sure! With a premium membership you have exclusive access to holiday parties. Our gold members are able to get refunds with needed with pretty much no questions asked You can get exclusive access to promo codes and free shipping.  Who doesn't love free shipping
Wow, that sounds awesome. Can you sign me up??
Give me a moment to pull up some more information for you
ok I'll just take care of it on my own. ThankS1
Ok, not a problem.  You can always sign up on the website at anytime Did you have any other questions today?