What's the refund policy?  I'm a bronze member - Joyce Wu
Hello. How can i help you today? I'd be more than happy to help answer that. One moment please
Great thanks
just to clarify is it refund or return policy you are asking about?
Hopefully I won't have to refund anything, but just in case it doesn't fit my daughter.   REFUND policy
Okay thanks for your clarification
I've had trouble with things getting damaged in shipment before
Our policy with refunds are that items that have yet to be shipped can be refunded. Item's that have been shipped would fall under our return policy.
O.k. good to know.  Thank you That's all I needed.
All right. Well Thanks for reaching out and have a great day!