Hi. How can I help you?
Hello! My name is Chloe Zhang.
Hi, Chloe
I want to see what I've boughten in the past
Ok
Where can i access my history? Hello are you there
Yes
Ok thanks. There is a charge on my billing statement that hasn't been taken off yet
Ok
I already completed the return. My name is Sanya Afzal
Can you tell me your username, your email address, and the order ID from the purchase?
sa109028 5874890740
Ok, what is your email address?
sa109028@email.com
Your refund is currently in progress
Ah ok thank you!
The refund was initiated by phone
Ok perfect thanks for the status
Of course. Is there anything else I can do for you today?
nope!
Ok, I'll end this chat now