Hello
Hi! I thought that I put a shirt in my order but apparently I put a pair of jeans Can I return or exchange the item? I don't need the jeans now and probably going to wear a shirt more often since we should stay at home.
Okay Can I have your full name or account id please?
Alessandro Phoenix
What do you want with the order now? Return or exchange shirt for jeans
A CK shirt
One last question Do you want to add to your order or did you order two items and you want to cancel one?
Just cancel the jeans please
Can I have your account id and order id please
Account ID: TFBF1GMMOS Order ID: 2243470859
What is the shipping status of your order?
It is out for delivery
What is your membership level?
Bronze
I need the product brand and type
CK shirt it is a t-shirt
A purchase order has been placed for the shirt. I couldn't cancel the initial order becaus it was already out for delivery
So I need to return the jeans?
yes
Can you give me a return label? hello?
Hello You will need to give me your full address
6683 2nd Ave  Newark, NY 24360
How do you want to process the return?
by mail please
By mail or in store or drop off center ok

Done
Ok Thank you
Have a nice day