Hi! How can I help you today
Hi, I was charged for an order that I never made. I need to get this corrected.
Sure, I can help you with that. I just need your full name, username, email address, and order ID, please.
My name is Sanya Afzal My username is sanyaafzal775 My email is sanyaafzal775@email.com And the order ID is 2496450182
Okay, it looks like this was an error and I am crediting your account immediately. I'm sorry for the inconvenience.

Okay, you've been refunded. Is there anything else I can help you with today?
Do you know how the order got into my account?
I do not. I can escalate this to our security team to look into. They'll be contacting you in the next business day.
Okay, thank you. I don't need anything else.
You're welcome. Have a great day!