Hi! How can I help you?
I wanted to check the status of my order as the delivery time seems to be wrong it was supposed to be two day shipping but it is listed as 3-5
Okay, I can check on that for you. Did you receive an email stating the different shipping time?
yes I did
Okay, I'll need some info to pull up your account and other specific order. Can I have your full name, account ID, order ID, username, and email address, please?
Joseph Banter 6CXLRXOFVR 8151586455 jb28239834 jb28239834@email.com
Okay, it looks like the email was correct. I'm sorry about the error. I can go ahead and change the shipping to two days. Just give me a moment.

Okay, your order has been updated. Is there anything else I can help you with?
thanks for the help with that that was everything
You're welcome! I hope you have a great day.