Hello! Thank you for shopping with AcmeBrands. How may I assist you?
Hello, I have a current refund of $100 pending and I want to add this $74 shirt to it
Of course! Glad to assist you with that. May I get your full name, please
Joyce Wu
And Joyce, what was the original reason for your refund, please?
realized it wasn't what my kid wanted
Completely understand. To confirm your purchase, may I please get your Username, Email Address, and Order ID?
joycewu7   joycewu7@email.com and the order id is 2219655254
Thank you, Joyce. What was the new item you'd like to add to your refund?
Shirt Guess
And it was $74?
correct
Perfect! I've updated your account to reflect a total refund of $174 for those two items. Is there anything more I may help you with today?
thank you very much that's all, have a good day
Thank you so much for contacting AcmeBrands customer service. Goodbye!