Good afternoon, how can I help you today?
I regret to inform you that I may have broken your website.
I'm sure you didn't break it, but I want to help you fix it! What seems to be the problem?
All I see is a spinning wheel when I try to search for something.
Is it just the search that isn't working? Or is the whole site slow?
Just the search, I think.
There are a few things we can try to fix that. Can you try logging off and then logging back in?
I still just see the spinning wheel
Can you clear the cookies on our computer?

If you don't know how to do that just let me know.
That worked perfectly. Now I can see my jeans!
Oh, I'm so glad! Is there anything else you need today?
That's all. Thanks for the help!
Thanks, you have a great day!