I need to return some boots.
ok, can you tell me why?
They have a stain on them!
oh no! that is unacceptable first I need your name please
That's what i thought! Chloe Zhang
In order to validate the purchase, I will need your username, email & order ID
chloezhang090 Chloezhang090@email.com Order ID: 4207555384
now, our return policy does depend on several things. Are you one of our members?
Oh yes!! I'm a gold member.
OH great! Then you know that you have unlimited returns!
Perfect!! I just want to drop them off in store.
Please give me the address for your shipping label
1534 Circle Drive  Brighton, NY 56386
OK, you should get that label very soon.
Great!
apologies for the trouble. is there anything else?
No problem at all. Thats it. Thanks for your help.
have a great day