Hello! How may I help you?
Hi!   Can you help me return an item please?
Oh yes! May I have your full name and account ID please?
Great!  I'm Alessandro Phoenix Account ID is GUIGIDEUG
Thank you. Why are you wanting to return this product?
I bought it to help me blend into the snow, but it's the wrong color
Oh that's not good. May I have your username, email address, and order ID?
Yea, a white one would have been better alessandrophoenix224 alessandrophoenix224@email.com
Ah yes unless people are relieving themselves outside.
Order ID is 7350831975
What membership level are you?
Guest
Thank you. When was your purchase date?
It was 2020-03-12
Do you still have your receipt?
I do!
Oh great! We can return the item with the receipt.
Oh that is such a relief
May I have your address to print out a shipping label?
7417 Circle Drive  La Fayette, CA 20442
Thank you. How would you like to process your return? Mail, in store, or drop off center?
I will bring it into the store that way I can get the other color
Great! We have your return all set up Is there anything else I can help you with?
Perfect!  That's it for today, thank you
Have a great day.