Hello, thank you for contacting AcmeCorp, how may I help you today?
Hi.  My name is Alessandro Phoenix.  I would like to do some online shopping today,  but your website seems to be running really slow.
I do apologize Alessandro. Is it the website in general or is it the search option?
The problem is the website in general.
Ok lets try a few options. Can you please check another website to make sure it is not the connection?
Other websites are running at normal speed.
Ok. Can you please close all tabs in the browser and make sure all background programs are closed?
OK.  I will try that. I closed all other tabs and programs, and now the website is running normally.
Great, is there anything else I may help you with today?
That is all for today.  Thank you so much.
Your welcome. Thank you for contacting AcmeCorp, please be safe and stay well.