Hey, I’m Donny. How can I help you today?
I cannot get into my account
I'm sorry to hear that. Let me help What is the issue in accessing it?
I lost the phone that I use for 2 factor authentication
No problem. I can get that reset for you What's your full name?
Cystal Minh Crystal
And what is your email?
I don't have one
Alright. No problem as long as you have your account PIN
No, no PIN
Okay could you just verify your mother's maiden name please?
Ahmed
Okay one moment please

Make sure to keep your accounts safe by continuing to use 2 factor authentication. I will send a link to your email associated with your account.

Is there anything else I can do for you today?
No, thank you
Awesome. Have a wonderful day!