Hello. How can i help you today?
Hi I would like to check my account status I believe I am missing $40 worth of credits.. Can you please assist?
Okay.
My credits came from a one time deal with a previous purchase.
so your supposed to have credits on your account but they appear to be missing? Can I get your full name please?
yes sanya afzal
Okay it looks like the credits are still there you may be experiencing a website bug not showing them
oh great!
will you log out and back in please and see if that updates it for you?
ok thank you for confirming sure that worked!
Awesome! is there anything else I can do for you today?