Hello, Thank you for contacting AcmeBrand. How may I help you?
Can you check the shipping status of my order? It's been saying it's In Transit for over a week now and that can't be right. I had expedited shipping and was supposed to get it in 24 hours
Sure thing. I'll be glad to help with that.
Cool. What do you need from me?
Could you provide me with your Full name please?
Norman Bouchard
Thank you norman. I was able to pull up your account. To validate the purchase I'll also need your Username, Email and the order ID please.
Account ID is AOZI42ND6E and Order ID is 6641361412 I don't have an email address because i'm old and this is hard enough. I can give you my phone number though if you promise you won't call it all the time. My phone number is 664=698-0084
Thank you one moment.

Let me check with our system

And you said the order was in transit?
Yes. It was for my wife's birthday, and now it's passed and she thought I didn't get her anything. I got yelled at.
Alright it looks like the date was scheduled wrong let me get that changed to today.
Okay.
try to get that to you as soon as possible.
Thank you. Guess better late than never.
Was there anything else I could help you with and sorry for the incovenience.
No, that's it for now. Thank you for your time.
Have a good day!