Hi, how may I help you today>
Hello I need help accessing my account It seems I forgot my password
That's no problem. May I have your full name or Account ID?
Chloe Zhang
All right, so I also need your phone number and email address to verify your account.
2370118598 chloezhang@email.com
What is your username?
cz482332
All right. I'm going to create a new password for you so you can access your account. Afterwards, you can change it.
ok ty
Okay, so your password is k0nj38f4cdr. Is there anything else I can help you with?
Ok thanks for your help! no that was all
Have a nice day. Thank you for shopping with us.