welcome, how can i help you?
Hi I have a general question about subscription. Can you tell me more about the premium membership?
certainly
I was thinking of getting a few items but just wanted to see what benefits it'll give me
were you interested in the benefits on offer?
yes
well we have levels of bronze, silver and gold. Bronze members get promo codes plus cheaper shipping. Silver have more options for canceling orders. And, Gold level has the most perks - unlimited refunds. Everyone gets invited to our annual party with open bar Does that tell you what you wanted to know?
how do I get to each level?
it is based on your purchase history
and how much do I need to spend?
it is more of a rewards program

over $500 - Bronze $1000 - Silver $2000 - Gold in the previous year
ok cool that's good to know
there is also a short questionaire for gold members is there anything else you would like to know about today?
that's it thanks
ok have a good one