HI, what can I do for you?
Hi there, i'm having trouble adding things to my cart.  It doesn't seem to be updating
Okay, I can help you troubleshoot, Try refreshing the page first.
Hmm, I just tried that.   Still isn't working.  Other ideas?
log out then back in
Ok, I've logged out and am back in, still isn't working
Can you see if the item is still in stock?
I will check It looks like it is out of stock, I forgot to check!
Oh no worries, sorry it is out of stock Check back as things are stocked every week Is there anything else I can do for you?
Ok, I will do that for sure.  That is all for today.  Thank you for your help!
Have a great day!