Hello, how can I help you today?
Hello! I have returned something but I don't see the charges reversed on my account
So you have already returned an item but have not received the credit yet? I can look in to this for you. Can I get your full name or Account ID?
correct Alessandro Phoenix
Can I also get your username, email address and Order ID to validate the purchase?
alessandrophoenix185, alessandrophoenix185@email.com, 9199712094
How long have you been waiting for the credit Alessandro?
2 days
It can often take up to 7 days. What is your membership level?
gold
Since you are a gold member I don't want to keep you waiting! I am going to go ahead and give you that credit right now.
thanks! I'm all set
You should see the credit within the hour as I just submitted it. was there anything else I could help you with today? Great, you have a good evening!