Hello, how can i help you?
The shipping seemed to jump up on my order it was supposed to be five dollars not 15
I am sorry to hear about that I will try to help. When did it jump up?
in the email confirmation of the order after I went through the payment the order id in question is 9838222750
Okay, Can i get a name first .
David Williams username is dw774124 dw774124@email.com is the email if you need that
Thank you I found your account. Can i get your account id now to verify.
ULLPBYHY99
Everything looks good so far. Now i will consult with the system to see if valid error.

Yes this appears to be an error on our end I will change the shipping price right now.

I changed it back to what it is suppose to be do you need anymore help?
no that was all
have a great day.