Hello, how may I help you today?
Hi, I am having issues searching for stuff on you site.  It runs so slowly I can not find anything.
I am so sorry to hear that. I will do my best to resolve your issue. Is the search box not working or is the entire website loading slowly?
the whole site.  when i click on a link it just takes forever to get to the page
I am so sorry about the slow speed you are experiencing with our website.

Can you please try logging out of your account and logging back in?
that didnt make a difference
Can you please try visiting amazon.com and see if it loads slowly too?
It seems to be fine
I apologize for the inconvenience, but can you please try closing all other tabs on your browser and any programs running in the background?
ok give me a sec That seems to have worked.  The site is loading ok now.
I am glad that your issue is resolved, and I apologize again for the inconvenience you experienced. I will make sure to write up a report and notify our  website team.

Is there anything else I can help you with today?
No, that was it. Thanks
Thank you. Have a great day!