Good afternoon, how can I help you today?
I'm hoping you can help me find out where my order is.
I can look in to this. Can I get your full name or Account ID?
Crystal Minh XJ01T3MGWY
Just one moment while I pull up your information Crystal. Were you just expecting your order to have arrived and it hasn't?
I've been waiting 9 days now.
It should not take that long. Lets get to the bottom of this.
thanks
Can I get your username, email address and Order ID?
cm296659 cm296659@email.com 1877078098
I looked up your order and you should have received it since it has been 9 days. I can ship a new order for you.
That would be wonderful
Can I get your address?
0621 Lexington Ave  Baltimore, MI 86342
What was the product you ordered Crystal?
Tommy Hilfiger Jeans
I have just ordered that for you. They will ship out right away and you should receive them tomorrow.
That's great. Thanks so much
Is there anything else I can help you with today?
No you've done all you can.
Thanks Crystal, enjoy your jeans and have a great day!