Hello, AcmeBrands customer service. How may I help?
Hello. I got an email saying a subscription was added to my account even though I didn't add it. Can you check on that for me?
Sure, let me see about that. Can I have either your full name or account ID?
yes, my full name is Crystal Minh.
I've checked your account in the system, and there is no added subscription. That email was likely a scam email. Sometimes scammers send phishing emails to get your payment information.
ok great! that was 40 bucks i thought i lost!
I'm glad we cleared it up, is there anything else you need?
no thank you
Okay, thank you and have a nice day.