hello, how can I help you?
Hi, I'd like to return the shoes I just got. They are the wrong size.
OK, what is your name please?
Albert Sanders
in order to validate your purchase, i will need your suername, email & Order ID username that is
albertsanders254@email.com, username is the same (albertsanders254)
also your membership level, please
The order ID is 0400498280, my membership level is guest
and what was the purchase date?
2019-12-23
do you have the receipt?
I should have it if it was included in the box.
well, in order to return the item, we will need a receipt
Well, everything is still in the original packaging, so if a receipt was mailed, I will have it.
this is because it is more than 30 days OK, great then what is your address for the shipping label?
5695 Kennedy St  Newark, MI 51239
thanks

what would you prefer - to return by mail, at a dropp off center or in the store?
By mail would be best for me
OK, you are all set. is there anything else?
Will you email me a shipping label?
yes
Great, then I think that's it!
great, have a good one!