Thanks for choosing AcmeBrands! How can I be of assistance today?
I cannot access my account because i forgot my password
No problem, I'm happy to reset it for you. What is your name, please?
Chloe Zhang
Thank you, Chloe, and what is your username?
chloez48
Thank you.

I can't get your old password back, but I'm going to make a new one for you that you can then change to whatever you like. I'll just need either your PIN or security answer for verification.
OKay, that will be fine Pin Number: 89502
Here is your new password: y3wi8a0uog Can I help you with anything else today, Chloe?
Okay, thank you That is everything for today
You're welcome, have a great day!