Hi! How can I help you today?
yes I lost my phone that I use for two factor authentication how can I get back into my account to check my orders
Sure, I can help you with that. Do you have access to the email address used for 2 factor authentication? That's where the recovery link will be sent.
aphoenix12@gmail.com yes
Okay and what is your full name?
Alessandro Phoenix
Okay, the recovery email has been sent. I will also send you a link about security best practices because that is so important.

Is there anything else I can help you with?
that was all thanks
You're welcome. Have a great day!