Hello, how can I help you?
The charge on my bill that was supposed to be reversed still hasn't been taken care of yet.
I'm sorry for this, could I get your full name before we take care of this?
Alessandro Phoenix
Did you already return an item and still not receive your refund?
yes its been over a week
Okay, to pull up the purchase I'll need your Username, Email, and Order ID.
alessandrophoenix102 alessandrophoenix102@email.com 0926851265
Thank you, one moment. How many days has been exactly since you returned it?
nine
Okay, I'll send you your credit right now.
thank you
Your refund should show up in your account now. Is there anything else I can do for you?
that is all thank you
Have a wonderful day!