Hi, how can I help you today?
Hi. I just need to check the status of my order. The payment method is not right.
Okay, I can help with that. I'll need your full name to pull up your account.
Joyce Wu
Hi Joyce. I'll also need your account ID and order ID to verify your identity.
Account ID is NMQFTOS0SU Order ID is 1680831340
Okay looks good, do you know the shipping status of your order?
Yes, it has been received. But the payment method is listed as credit card.
Okay, what new payment method would you like to use?
I paid for it in the store with cash and had it shipped to my house.
Okay, I'll changed the recorded payment method to cash, correct?
Yes. THank you, that is all.
Have a good day!