Hello, how can I help you today?
Hi, I got an e-mail from you guys about my shipment, and it had a different shipping address than the one it should So I want to figure out what's going on I'd like to confirm the shipping address if posible?
Okay, I can help you with that. First can I have you account number or full name?
Joyce Wu is my full name Hello?
I am still here, please be patient.

Do you have an order ID?
2870280681
The order address has been updated.
Ok?
Is there anything else I can do for you?
Nope that was it, I guess
Have a nice day.