Hello, how can I help you today?
I never received my order it was from January can you check why it's late?
I'm sorry to hear that, let me look into the matter. Could I get your name or account ID?
Sanya Afzal
Could I also get your username, email address and order ID please?
sanyaafzal537 sanyaafzal537@email.com 7115855948
Thank you. So how many days have you been waiting for this order?
months, it was ordered january 4th oh wait my bad I was looking at the wrong order. it's been about 5 days
Okay, thank you.

Sometimes a package can be marked as delivered by mistake but still be on the way. You should get your order in a day or two.
okay, great thank you!
Can I help with anything else?
no that's it
Have a nice day.