welcome! how can I help you?
Hi! I bought a pair of jeans just now. I though I will be needing it tomorrow but looks like we are going to stay at home for the week. So can I move the shipping to next week delivery I am not in a hurry to get the item
i understand. let me check what is your name please?
Alessandro Phoenix
so are you hoping to save on shipping fees?
yes.
i get it. I need your account & order ID please? and the shipping status
Account ID: ZSVEAKEP8P Order ID: 5118775340 it is delivered
sorry, can't help you there..what is your membership level please?
guest ohcan you do something?
since it has already shipped, it is out of our hands
oh.. Ok then
apologies
It's ok
next time, if you can ask us a bit sooner, we would be happy to help with that.
Ok. good to know
is there anything else?
I am good now Thanks
ok. hope you stay well!