Hi, how can I help you?
Hello, I never received a package and would like to know the shipping status of it.
Ok, I can help with that Can I have your full name or Account ID please?
Norman Bouchard and my id is J9AE4UGVUF
So you ordered an item and it never arrived?

Can I get your Username, Email and Order ID also please?
My username is nbouchard535, email is nbouchard535@email.com, and my order ID is 8238732818
And how many days ago did you order the items?
About 2 months ago
that's a long time

I'm going to go ahead and resend your order in case it was lost in the mail. Can I have your address where you want it shipped to?
Please ship it to 4505 Kennedy St San Lima, CA 98830
And what item was in the order? what brand clothing?
Guess Shirt, Calvin_Klein Boots, Michael_Kors Jacket
Ok, I have them all reordered and am sending them out expedited shipping. They should arrive in two days. Sorry for the delay!
Okay, thank you
you're welcome. can I help with anything else? Have a great day