Hi! how can I help you today?
Hello. I am trying to purchase something but my credit card keeps declining. It seems okay on my end so I wanted to see if you had any ideas
Sure, there are a couple of tricks we can try. The first thing you can try is logging out and back in to see if it resolves itself. Sometimes that happens!
Okay let me try! Nope. That didn't resolve it
Okay, and the expiration date is still valid, correct?
Yes
Okay, well I can try to make the purchase for you and see if it goes through on my end. What item are you trying to purchase?
The $99 Tommy Hilfiger shirt
Okay. I just need your credit card number and the expiration date, please
4100220033004567 12/23
Okay, it went through! You'll receive a confirmation message in your email. Is there anything else I can help you with?
Nope. Thank you!
You're very welcome! Have a great day.