Hi, how may I help you?
I would like to check the shipping status on my order because I never received it
ok, I can check that for you Do you know how many days it's been?
9 days
Yeah, it should be there by now. Can I have your full name or Account ID please?
Rodriguez Domingo
thank you Can I have your email, username and Order ID?
rd583203@email.com   rd583203   9739455305
ok, since it's been 9 days I'm going to go ahead and resend you a new order. In case the last one was lost in the mail. Can I have the address to send it to?
1016 Lincoln Ave  Brighton, NY 91939
thank you. And what item was in the order? brand?
Michael Kors shirt
ok, i see it here

Ok, I've sent the order expedited shipping and you should receive it in 2 days. Sorry for the delay!
Great. Thank you.
you're welcome Can I help with anything else?
No, that's it
Have a great day.