Hi, how may I help you?
Hey, is there maintenance being done on the site? It's running so slowly.
Let me make a report to our website team and they can check on it

I can also help you to fix the issue
Yes please It's just totally unusable and I can't buy the boots I need
Sorry about that, can you try closing other tabs in your browser and let me know if that helps with the issue?
Yes I'll try
ok
That didn't help =(
ok, Can you log out of your account and then log back in? This will often fix the problem
Sure Yes, that worked!
Great!
Thank you so much
You're welcome! Can I help with anything else today?
That's all for today
Have a great day