Hi how can I help you today?
Hello. I want some information about the membership levels. I am considering buying some things and would like to know more about membership.
Sure thing, can I get your first name, to better address you?
Sanya
Thanks Sanya! Let me find that info for you, give me one second.

So we have three membership levels. They are Bronze, Silver, and Gold. We try to keep it simple here, unlike some stores that use confusing terms like Platinum, Super exclusive, etc.
Ok. Can you tell me what benefits and rewards are associated with each level?
Sure. All members get an invitation to the annual holiday extravaganza with an open bar and free flights from anywhere in the US. Bronze members get reduced shipping fees and promo codes. Silver members get the same as bronze, plus agents can make purchases on their behalf and they can cancel orders at anytime. Gold members get all the previous, plus unlimited refunds and benefit of the doubt in any and all transactions.
Thank you. Do any of the levels receive free shipping? I am interested in free shipping because I plan on ordering many things.
I can't actually see anywhere where it says specifically free shipping, but there are reduced shipping fees at the Bronze level and above.
How much is shipping reduced?
I can't actually see that here unfortunately, I think it depends on the quantity of items ordered and the overall order price.
Alright. Can you tell me how I become a member?
A percentage of that will be reduced depending on member level.

Sure, you earn it by making repeated purchases over a period of time. If you have made more than $500 worth of purchases within the last year, you qualify for Bronze. Silver is for $1000, and Gold is for $2000.
Good. You have answered all my questions for today. Thank you.
Ok great! Are you sure there isn't anything else I can help you with?
One more question. Are there any special sales or discounts offered for the members?
Not specifically, but you do receive the benefits I specified earlier.
Okay.
Anything else?
No. Thank you.
Excellent. Have a great day!
You too. Good bye.
Bye!