Thank you for contacting AcmeBrands, how can I help today?
Hello, I would like to return an items as it is the wrong olor
Can I have your full name and account ID please?
Color sorry Alessandro Phoenix
Thank you Alessandro.  To validate your purchase, can I have your username, email address, and order ID?
aphoenix990, aphoeniz990@email.com, 5064663965
And what level member are you?
gold
Great news. Our gold members get unlimited returns. Can I have your address please?  I will need this to put on the shipping label.
5343 Lincoln Ave Brighton, WA 84629
And finally, how would you like to process your return? By mail, in the store, or at one of our drop off centers?
Mail is fine
OK, your return has now been processed. Is there anything else I can help you with today?
That is all thank you for the help
You're welcome, have a great day!