Hello! How may i help you?
Hi! I ordered some boots but the cost is way too high. Is there anything we can do? The shipping cost, I mean.
Let me look. May I have your full name and account ID?
Chloe Zhang, PCUZ1QX86J
Thank you May I now have your username, email address, and order ID?
czhang65, czhang65@email.com, and 8424849783
What is your shipment status?
It's in transit
Since it's in transit the only thing I am able to do is waive your shipment fee. Is that okay?
That would be great, thanks
It's updated! Is there anything else you need?
Nope, that's all. I appreciate your help!
Have a great day!