Hello, thank you for contacting AcmeBrand. How may I help you?
hiya i ordered some jeans but need to return because they're the wrong size can you help?
Not a problem. I'll do what I can to help with the issue. Could you give me your full name please?
Chloe Zhang
Thank you Chloe. I was able to pull up your account.
thanks
Could you also provide me with your Username Email and Order ID please?
Email Address: cz218789@email.com Username: cz218789 Order ID: 6638274982
Great I was able to validate the purchase as well. Could you tell me your Membership level as well as the purchase date for the jeans?
Guest Purchase Date: 2019-10-15
And do you have a receipt?
yes
Great! I'll be able to go ahead and set that return up for you.
thanks
I'll need your mailing address so I can get a shipping label set up for you. Could you provide me with that?
2219 Lincoln Ave  Baltimore, CA 59515
And how would you like to do the return. By mail, In store, or at a drop off center?
mail please
Great you're all set Chloe, you'll get a shipping label soon.
thank you
Was there anything else I could help you with?
that was it, thanks again
No problem. Thank you for shopping with us. Have a great day!