Thank you for contacting AcmeBrands! How can I help you today?
Hi! I need to check the status of my subscription. I want to keep it and make a payment if needed
Okay, I can help you with that. Can you provide me with your name and account ID?
Norman Bouchard YGT71USGFN
Thank you. Can you verify your order ID?
4788594285
Your subscription is inactive. There is an amount due of $20.
Oh no! Can I pay it
Yes, would you like to use the credit card on your account or a new one?
credit card on file
I've billed your credit card the past due $20 and your subscription is now active. You can also check this information at the link I'm providing by using your username and password.
thank you
You're welcome. Do you still remember your username?
yes
Great! Is there anything else I can help you with?
no
Then I hope you have a great day!