Hello! Thank you for shopping with AcmeBrands. How may I assist you?
Hi there, I just wanted to check my account or get in there to see more info on something I ordered, but I can't get into my account because I can't find my phone anywhere to use two-factor authentication.  Can you help me?
Oh no! I'm so sorry about that. I'll be glad to help you. May I get your full name, please?
Thank you.  Sure, it's sanya Afzal.
Would you kindly provide your email address, so I may send you a reset code?
Sure!  It's sanyaa50@email.com
Perfect! A link will emailed to you for the code reset. We also recommend some best practices for your account security; those details will be in the email as well.
Thank you so much I really appreciate that a lot.
Is there anything more I may help you with today?
No no, that was all, thank you so much for helping me out today. :)
You're very welcome Sanya, glad to assist you. Thank you so much for contacting AcmeBrands customer service. Goodbye!