Hi, what can I do for you?
Good afternoon I was wondering if it's possible to move my shipping delivery to next week since I don't want to pay a shipping fee
I can check for you. Can I have your name please?
Albert Sanders
What is your account ID and order ID?
My account ID is 97SORAUJIC Order ID: 2492245636
Can you tell me the shipping status?
It says "in transit"
I am so sorry, it is already on the way to your house and I cannot change it.
Oh okay. No worries. Thank you for your help
Is there anything else I can help you with?
No that would be all
Okay, have a good day.