Hi, how may I help you?
Hi, i am trying to use a promo code but it says it is invalid
ok, I can help with that Do you know how many days old it is? are you there?
8 days sorry
it's ok Can I have your full name or Account ID please?
Joyce Wu
Ok, our system shows that I can create a new Promo Code for you
Ok perfect
Here is your new Promo code: 4HCRU It expires in 7 days
Thank you!
You're welcome! Can I help with anything else?
Nope thats it
Have a great day