Hello, my name is Donny. How can I help you today?
Hello, I have become aware that my subscription for premium service has been removed from my account but I still want it
I'd be happy to help. Could I get your full name and account number to start off?
Alessandro Phoenix
Thank you, Alessandro. One moment
Thanks
Now could I get the account number and order ID from you?
SCJH895MN I do not have an order id at the moment
Okay one moment please

You should be able to follow this link and update your account to keep your premium services Does this information help you?
Great thank you Yes it does
Awesome. Can I help with anything else today?
That is all
Great. Hope you have a wonderful day and stay safe :)
You as well
Thank you!