Hello! How can I help you today?
I just received an email about an order I placed.  I didn't place one!!
Ok. Give me one second and I can look into that for you
Thanks!
Can have the Order ID, your Username and Email address please
2691269694 sa087791@email.com Hold on. I wrote down the username somewhere..... sa087791
no worries. Take your time Ok. It looks like there was an error.
Has the item been shipped yet?
No it has not. How much was the order for?
It was for $89.  Why?
I just need to put it into the system.
Oh. Okay.
Ok. I just canceled the order.
Did you credit my account?
So sorry about that. Is there anything else I can help you with? Yes.
I didn't pay for it before.
It's not showing that it was taken out. I just updated the order. So if it was taken out, then you would be refunded. If it hasn't then you don't need to worry about anything.
Oh.  Okay.
Is there anything else I can help you with today?
Nope. Thanks!
Have a great day!