Hi! Thank you for contacting us today. How may I help you?
i want to check the status of my order there was an extra fee added for no reason and i'm not sure why
I am so sorry to hear that.  Was the fee added on your billing statement?
it seems to be on the order
I would be happy to look at that for you
it's a mystery fee added to the order! My name is David Williams
Can I have your full name?
and i am a gold member
Thank you. Can I have your account id and order id also
Account ID: QLB1VFDQ1F Order ID: 6187268666
Thank you for all that information. I do see an error here and since you are one of our gold members, it will be removed immediately. How much was the fee
15
Thank you! I have removed that $15 from the order
thank you! that's all
Is there anything else I can help with today Have a great day