I want to make sure I am getting shipped the boots I ordered
Good afternoon, how can I help you? sure, one moment please Did you receive an email indicating an error?
Yes I just want to check the status of my shipment
alright, would you give me your full name or account ID
Norman Bouchard
additional to this would give me your order ID also ID account please
KOWHG5KCAR
Order ID please Mr. Norman
4401875487 sorry I thought you said account ID
everything in order, don't worry it usually happens let me check with the system about your boots
thanks
it looks like the mail was correct and there was an error with your boots let me fix it for you
thank you thanks
With this I already changed the boots and you will receive the correct ones.
awesome!
a pleasure to help you have a nice day