hello, how can i help you today
HI! I was looking at a product and I see that the price listed is much higher than available otherwise on other sites It is way overpriced
so if i understand correctly, you are inquiring about our storewide pricing policy today?
no The item am looking at buying
what is the item?
The same item is way overpriced compared to the competition
and may i get your name please?
It is a Tommy Hilfiger shirt Joyce Wu
thanks joyce, let me look into this issue of the pricing on the tommy hilfinger shirt for you
Thank you
Ok it seems our pricing is set by our suppliers, so if it is slightly more expensive I must apologize, there is not much I can do
So you cannot price match?
we will give it a shot let me pull up your account
thanks
may i get your account id?
Account ID: C01SVLUHFF
May I also have your order number?
Order ID: 2088848220
Thank you As I stated before, Our pricing systems are dynamic and set by our vendor, there is not much leeway that we can give
Sure. So you cannot price match. Is that correct?
I can make an exception one time only since you were unaware of our pricing policy
Thanks. I appreciate it
if you would like, I can give you a promo code to add to the order so the price will match on the shirt ok one moment please
Thanks
The code is 25DBF
Thank you
no problem, is there anything else I can help you with today?
Thats all Thank you
have a good one