Thank you for contacting AcmeBrands! How can I help you today?
Hi, I lost the phone I use for two factor authentication and am now not able to access my account to view my shopping history. Can you help me with that?
I'm sorry you lost your phone but I will be able to help you with accessing your account. Can I have your name or account ID please?
I don't have that either Oh sorry. My name is Albert Sanders I skipped over that part at first haha
No worries. I'll be able to send you a reset code by email so you can access your account, if you provide me with your email address.
albert.sanders@yahoo.com
Thank you. You should be receiving the mail shortly, but I always want to remind you to always use the best security practices to protect your account. You can find out more at the link I've provided.
Thank you. I have received the email and was able to log in.
Great! Is there anything else I can help you with today?
That is all for today.
Okay, enjoy your day!