Hello. How may I help you today?
Hi, I'm curious about this white CK shirt, does it shrink. It's the Calvin Klein $59 shirt, I need the right size.
Let me take a look for you. One moment.

In order to minimize shrinking you will want to wash them in cold water.
ok, got it, I'll order a larger size, just in case, sometimes I forget. Thanks, I appreciate it, goodbye
No problem. Have a great day.