Hello How can I help you?
Hi, i would like to check the status of a shipped item. I a notification by email saying order arrived today, but i have not received anything *got
Ok, let me look that up for you.
okay
Could I have your full name or account id?
Alessandro Phoenix. My account id is KHUWVF8B0D
And can I have the order id, username, and email address?
order id: 8413365066 | username: aphoenix161 | email: aphoenix161@email.com
It was supposed to arrive today?
i guess all the email says is order arrived today, but i don't have it
Sometimes the packages are marked as delivered by mistake but it can take up to few more days to arrive. If it still has not arrived in a few days, let us know so that we can resolve the issue.
okay, thank you
You are welcome. Is there anything else I can help you with.
no that will be all, thank you again for you help
Have a nice day.