Hello, how may I help you?
Hi there, I would like to check my account for information on the order. But I cannot access my account because I dont have the same phone number for the two-factor authentication.
Let's see if we can reset that for you. What is your full name or account ID?
Rodriguez Domingo
What is your email address? This is what I will use to send you the reset code! Are you still there? Hello I will have to disconnect if you do not answer
Hi there I dont have an email associated to my account actually, sorry its rdomingo@email.com
Thank you. You will be receiving a code to reset your 2FA shortly.
Thank you
I am also providing you a link to security best practices

Is there anything else I can help you with?
That is everything, thank you.
Have a great day