Hi
Hi, How can I help you today?
I want to return an item I got the wrong size How do i process the return
Can I have your name? I will initiate the process.
Chloe Zhang
Thank you.

Can I also have your username, email address and order id?
chloez97 chloez97@email.com 4452200948
What is your membership level?
I'm a guest
What did you purchase the product?
A Tommy Hilfiger Boot
When did you purchase it?
December 26
Do you have receipt of the purchase?
No. I dont
i apologize for the inconvenience, it will not be possible to issue a refund due to our company policy. Do you need anything else?
Im not asking for a refund i want to return the item
We can't issue a return of the product due to purchase being over 30 days old. Is there anything else we can help you with?
Okay That will be all
Have a great day!