Hello, how can i help you?
I never received my order. I am waiting for 9 days.
How many days has it been? Okay Can I get a name please?
Crystal Minh
Okay, Crystal. Now can I get your username, email and order id please.
cm346591,cm346591@email.com,8207658444
Okay, everything looks good. Unfortunately I think your package has been lost however. I will ship a new one asap for that I need your address.
9588 Lexington Ave Monterey, WA 24021 The item is Guess Jacket
Okay I have bought the jacket and they will be shipping out! They should reach you within a week
ok
Do you need any more help?
no
Have a great day.