Thank you for contacting AcmeBrand, how may I help you today?
Hi, I am thinking of buying an item and would like to know the price of adding my name to one of the items.
Looks like you want to know the price of having your item stitched with your name.  I can look into this for you.

The personalized stitching will cost 30 cents per character for the first 15 characters, 20 cents per character for the next 15, and 10 cents per character for any additional characters. Is there anything else I can assist you with today?
No. You answered my question. Thank you.
Thank you and have a great day!