Hey, I’m Donny. How can I help you today?
Hey, I'm Alessandro Phoenix. I want to order something but every time I put the item in the darn cart, the cart won't update so I can't check out!
Alright. Let me look into that for you, Alessandro.

Looks like the first step is to refresh the page and try adding the item to the cart again.
Okay give me a minute Yeah, that didn't work
Okay. Next step would be to log out and log back into the account.
One second
Sure
Ah, yes, that did the trick! I'm able to put the item in my cart now.
Awesome! I'm glad I could help
Me too! I was getting really frustrated haha
Is there anything else I could do for you?
No that will be all
Haha I hear that man Great, have a good one!
You as well :)
Thank you!!