Welcome to AcmeBrands. How may I help you?
I want to know what the status of my refund is because i haven't seen an update.
Ok. let me see if I can help. One moment. May I have your full name or account ID?
Chloe Zhang
Thanks Chloe. I have pulled up your account. I will need your username, email address, and order ID
czhang66  czhang66@email.com  6940428693
Thanks, I have validated your purchase. The refund says it is in progress and you initiated it by online payment. It should show up within the next day.
what payment method will it be sent to after it is finished processing?
It will go back on your credit card
sounds good.
Great! Anything else I can help you with?