Hi there, how can I help?
Hello. Can you help me? My name is David Williams
Sure, happy to help! What is going on?
I need to get a refund for a shirt.
Ok I see. What is the reason for the refund?
This Michael Kors shirt doesn't fit well so I want to return it
Ok got it. I'm happy to help with that. Can I have your account ID and order ID?
My account ID? I have the Order ID 3029079731. I paid by credit card
Ok that works! How about your email and username?
username davidw99 and email address davidw99@email.com
Great, thank you! What is your membership level?
I'm silver okay
Perfect. And now what is the purchase date?
I bought it on 12-11-2019
Great, that's still within 6 months, so that makes it easy! No receipt needed.
Good to know. Thanks.
I'll need to have you go ahead and print a shipping label. Can I have your address please?
8935 Circle Drive, Jacksonville, TX 56223
Would you like to make the return by mail, in store, or at a drop off center?
Can I drop it off at my post office?
Of course. You are all set! Is there anything else I can do?
Thanks, so am I getting refunded $64 plus tax?
Yes it will be the full amount that you paid plus tax.
Ok, do I print the shipping label here at home?
Yes The information for the label has been entered, so you can do so at your convenience
Good, that's all then. Thanks
Great, have a great day!