Thanks for choosing AcmeBrands! What can I do for you today?
Hi I have a premium subscription and I wanted to check the status of my account
Sure thing. What would you like to know? Subscription status?
I believe I have some missing credits worth $40
I'll be happy to help you with that. Can you please tell me your full name, so that I can access your account?
I was supposed to have received the credit from the deal with a previous purchase Sanya Afzal
Thank you, Sanya, one moment, please.

I have checked, and this is a valid error.
Thank you
It's $40, so I will add that back.
Appreciate it
To get the credit back, please use this promo code: JRSP0
Thank you
This will give you a $40 credit. Can I help you with anything else? Sorry for the issue!
Thats all. Thank you very much
You're welcome, have a great day!