Thank you for being an AcmeBrands customer! How may I help you?
I am trying to order the Guess Jeans and they keep showing out of stock.  I am gold level and would like to know if there' s any way to get these jeans
Let's see what we can do! May I have your full name?
Norman Bouchard
I will write a report for the purchasing department to let them know they need to do a better job of keeping items in stock.

I passed the report along so they should be back in stock soon.
Can I be notified when they are?
Yes, or I can back-order them for you so they will ship as soon as they are available.
Oh that will be even better.  Thank you
Can we use your credit card on file?
yep please
The order has been made and they'll ship as soon as they are back in stock. Is there anything else you need?
Nope that's all.  Thank you!
You're welcome! Have a nice day.