Hello! How may I help you today?
I accidently chose the wrong size on my Tommy Hilfiger shirt. Can I remove that item?
If i understand correctly, you wish to remove a single item, a Tommy Hilfiger shirt, from your order?
Yes, that is right. Are you able to do that for me?
Certainly! May I please have your full name and account ID, so i can pull up your account?
My name is Crystal Minh and my account id is JIZSMZSVCB
Thank you, and may i have the order id as well?
Certainly! 8471681328
Thank you!
You're welcome!
do you know the shipping status of the order?
Order is received
Ok! since the item has not been shipped, I was able to remove the item from the order, and refund the cost to fully refund the cost, i need to know how much the shirt on the order was for in $
Thank you so much! Cost is $84.
Ok, the refund has been processed and the shipment cancelled of the just the shirt Is there anything else I can help with today?
No, that is all. Thank you so much!
Thank you for contacting us, and have a nice day!