Hi, how may I help you?
I need to cancel an order please.
No problem. May I have your full name or Account ID
Norman Bouchard HOMATYRRRJ
What is your Order ID?
2163033303
What is the shipping status of your order?
Delivered  but I havent received it yet
What is your membership level?
Bronze
I can offer an immediate refund. Once the item arrives, notify us to receive a shipping label. How much was the cost of the order?
$84
You're all set. Is there anything else you need today?
No
Then have a great day!