How can I help you today?
I need to return my item. It's the wrong size.  My name is Joseph Banter
Okay, let me help you with that.

Can I have your username, email, and order number?
Email Address: josephbanter408@email.com  Username: josephbanter408 Order ID: 6962144408 It's the Tommy Hilfiger Boots for $64.00
What's your membership level?
Guest
When did you purchase them?
Purchase Date: 2019-11-26
Do you still have the receipt?
yes
Okay, then I can help you with this
but not the original packaging
Can I have your full address?
1303 Lexington Ave  Newark, TX 68808
And would you like to process this by mail, in store, or at one of our drop off centers?
store
Okay, everything on my end is done and everything you need to do will be in the email. Is there anything else I can do for you today?
Great thanks thats' all
Then have a nice day?