Hi
Hi, thanks for contacting Acme.  How may I help?
i want an item, but it seems to be out of stock can i get a idea of when i cna order it
Oh, I'm sorry to hear that.  I'll put in a report to our purchasing department, and if you'd like, I can place a back order for you, so that you will get it shipped as soon as it arrives
yes that would work
okay, may I ask your full name or your account ID to begin with?
Norman Bouchard
and which item were you looking for today?
Shirt Michael_Kors
Okay, I'll put in a notice with the purchasing department, and hopefully this won't happen again
cool
and as for your back order, may I go ahead and use the credit card that you already have on file?
yep and the same address as well 3710 Brushwick Dr  Brighton, MI 23967
and the shipping details as well, I presum--ah, excellent you read my mind

Okay, you're all set for now.  As soon as we get a shipment, we'll send that order right out to you
cool
Is there anything else I can help with in the meantime?
nope
Excellent, have a great day, Mr. Bouchard