Hi, how can I help you?
Hi so I'm in the process of getting a $100 refund for a product that ended up being delivered torn, and the second item also came here ripped. Would you be able to also add this product to the refund?
Sure, can I have your name please?
Thanks so much for the help, my name is Joseph Banter
Can I also collect your unsername, email address, and order ID?
Sure thing let me grab those for you josephb9, josephb9@email.com, and 4761732120
What item would you like to return
They're a pair of Michael Kors boots for $74
How much was the cost of the other item your returned?
$100
That amount will be refunded to you. I am sorry about the damaged items. Is there anything else I can help you with?
That is more than enough thank you so much you're seriously a saint. I hope you have an amazing week
Thank you, you too!