Thank you for contacting Acme.  How may I help you today?
Hello. I have a few questions
Okay, I'll try to get a few answers
I´m thinking of buying a few items for spring but I´m having a hard time with you site CAn you tell me when the spring collection will be available?
Our spring collection just opened up on April 3rd, so you are right on time Do you have some other questions?
Great. Also with most states being under stay at home orders, do you know how much time my order would take to be delivered to Washington?
It would depend on the shipping level that you select at checkout.  We could even offer overnight shipping if you would like.  Otherwise, it might take 3-5 days
That is wonderful. Last question... Will there be any sales to promote the spring collection?
Not at this time, sorry.  Our annual sale runs for the week of January 23rd through the 31st

Is there anything else I can help you with today?
No that´s all thank you very much
You're welcome.  Have a great day