Hello! Thank you for choosing AcmeBrands. How may I assist you?
I am Crystal and I want to check the status of my last order
Hi Crystal! I'll be glad to help you with that. Your full name, please?
It seems the payment method is wrong Crystal Minh My full name is Crystal Minh
Thank you so much Crystal, one moment please!
Alright then
May I please get your Account ID and Order ID? Crystal, did I lose you? Ma'am? Crystal, I will need to disconnect our chat in 60 seconds if I don't hear from you.