Hello, how can I help you today?
Because of recent health rules My income changed and I have to modify my shipping details.. I think I need to cancel an order.
Sure, I can help you do that. First, I need your full name or account ID please.
I also ordered a slightly different item than I wanted. I just want to get a refund on the Calvin K. shirt. Account ID: 1UB0JWZ2HV
and your name?
It's probably easiest to just cancel the whole order for me. I'm Rodriguez Domingo
OK, I can do that for you. Finally, I need the order ID for the order you wish for me to cancel for you.
7119625508
Alright, do you know the current shipping status of the order?
It seems to be listed as "Out for delivery"?
Alright, since it is already out for delivery, I can not just cancel the order.  What membership level are you?
silver
OK, so what we can do is this. I can refund your purchase price, and then you will need to return the item once you receive it. When you get the package, just contact us again, and we will get you the return label. Does that work for you?
Sure, I guess. I'll do that then, goodbye.
How much did the order come out to? So I can refund the payment.
282 is what the items cost, I can't remember shipping etc. though.
It is fine. When you get the package and the invoice, we can refund the entire amount then.
Ok, got it, goodbye.
Have a great day.