Good afternoon, how can I help you today?
Hi, want to check the status of my account
I'd love to help you. What were you wanting to know about your account?
The subscription I have was moved from the account? I got a weird E mail My name is Chloe Zhang
So you got an email saying your subscription was removed? Let me pull up your account and look in to this for you Chloe.
I DO want the account and don't want it removed.
Yes of course! Let's get to the bottom of this.

I'm looking up the problem right now.

It does seem that the subscription was removed Chloe. But not to worry, I am going to reinstate it for you.

Can you see that it is active again?
Ok, Great. I'll check.
Great, it might just take a few minutes to show up. Is there anything else you need today Chloe?
That's fine, I believe you'll do it. I'm all set. Thanks so much. Goodbye.
Thanks and have a good day.