hello, what can I do for you?
I want to return a pair of jeans.  they aren't the right color
Okay, can I have your name?>
Norman Bouchard
Can I have your username, email address, order ID, and membership status?
normanb5 normanb5@email.com Order ID: 7602702167 silver
When is the purchase date?
jan 21 2020
Okay, great I can process the return. Can I have your address?
4360 Brushwick Dr  San Mateo, CA 20629
Did you want to do the return by mail, in store or drop off center?
ill go to the store you still with me?
sorry yes

Okay you can print off the shipping label in the account and return the item Is there anything else I can help you with?
ok, thanks nope, that is all thanks agian
Have a nice day