Hello, i would like to check on the shipping status of my order that has not been received yet.
Thanks for contacting AcmeBrands! How can I help you? Okay, can you please provide me your full name so that I can pull up your account?
Of course! Rodriguez Domingo
Thank you, one moment, please.

Can you please give me your account ID and order ID so that I can verify your account?
sure thing my account is TFMU5WUO6F Order ID: 5299629140
Got it! And lastly, to validate your purchase, your email and username, please?
rodriguezd432 is my user name rodriguezd432@email.com
Got it, thank you. Did you receive an email about your order status?
I did, but the last update was nine days ago. I understand that shipping is uncertain these days, but i paid for the "xtra" shipping.
We apologize for that. We will get a new shipment out to you immediately. Can you provide your full address, please?
Of course, 7744 Primrose Ave  Raleigh, TX 88703
Thank you. And what was the product?
two pairs of jeans and the hilfiger boots
Done! You should be receiving this all promptly. Sorry for the inconvenience. Can I help you with anything else today?
I believe that is all, thank you for your time.
You're welcome, have a nice day!