Hello, how may I help you?
My phone was stolen and now I can't log into my account.
I'm sorry to hear that. What did you need me to help you with?
I can't access my account because I use two-factor authentication.
I can help you with that. What is your full name or account ID?
Sanya Afzal
I am going to send you a reset code to your email address. What is your email?
sanyaafzal1@email.com
Thank you! I have sent you a code to the email address provided. I am also going to send you a link about security best practices, so we can attempt to avoid this issue in the future.
I received the link.
Is there anything else I can help you with?
Nope. Thank you.
Have a great day