Hey
Thanks for contacting AcmeBrands! How may I help you?
I just noticed a charge on my card from y'all but I haven't even bought anything
I'm sorry for the trouble! I'll take a look for you right away.
Please do
What is your full name, please?
My username is asanders295 albert Sanders
Thank you, Albert. And what is your email address and order ID, please?
2905637944
Got it, thanks! Let me check with the system.
I always buy from y'all and this is the first time I've had a problem
I'm very sorry, Albert, you're correct, this charge was made in error. I will fix this for you immediately.
Awesome! Wow customer service is top notch!
I have credited your account, and you should see the refund processed shortly. Again, sorry for the trouble. I do what I can! Can I help you with anything else today?
No thank you
You're welcome, have a good rest of the day!