Hello, how can i help you today
Hello, I would like to see why there seems to be an extra fee added to my order
Sure, to start could i get your Full name or Account ID please
Crystal Minh
Sorry i will need both and the order ID
728WIO1MSX, 7398300240
Okay looks like that fee was a mistake on our end I have went ahead and removed that from the order
Ok, great
Is there anything else i can help you with?