Thank you for contacting Acme.  How may I help you today?
Hi.  My name is Chloe Zhang.  I was wondering what the benefits of premium membership are.  Could you explain them to me?
Certainly.  All of our premium members get an invitation (and free airfare) to our annual extravaganza, and from there the benefits keep increasing Bronze members save on shipping and get periodic promo codes.  Silver members get all of that plus the option to cancel orders at any time. Finally Gold members, our most valued, get unlimited refunds, and they can always dispute transactions with no questions asked
Great.  Thank you for all that information.
You're very welcome.  Is there anything else I can help you with?
That was it for today.
Okay, glad I could help. Have a great day