welcome, how can I help?
I just wanna know if the shipping cost is included in the display cost
are you one of our members?
yes. i am a gold member
yes, we waive shipping for our gold members.
great. Can I get the status of my shipment?
do you have a question about an order?
Yes I want the shipping stats of my t-shirt *status
ok, what is your name please?
Joyce Wu
can I ask you why you are checking, is there a problem?
No problem, I wanna confirm the status
OK sure. I need you account & order ID please
IVMKH1BQNO 7360794099
Fine. Now, I need you username and email please
jwu19087 jwu19087@email.com
the system was able to verify that. can I ask if you received an email about this shipment?
yes
you did get an email?
yes
and what did it say?
order received. i wanna confirm this
isee

yes, the system confirms that your order is received
ok thank you
is there anything else?
nothing else
ok, have a good day