Hello, how may I help you?
I ordered some jeans. There was a big stain on the knee! It was so disgusting. I would like to return them. Can you help?
Sure, can I have your full name?
Joyce Wu.
I'll need your username, email, and order ID now.
Username: jwu81305  jwu81305@email.com Order ID: 6441434763
Thank you, what membership level are you?
guest
Did you purchase the item within the last 30 days, or have a receipt for it?
Yes, I have a receipt.
Great, I will need your full address for your return shipping label.
8541 2nd Ave  Brighton, NY 89089
Do you want to process your return by mail, in store, or drop off center?
By mail.
Great, your return will be done by mail. Is there anything else you need today?
No, that is all.
Okay, thank you and have a nice day.