Hello! What can I help you with today?
Hi there. I would like to remove an item from my order. I accidently ordered the wrong size. I was only thinking of buying it but didnt mean to acually purchase.
No problem, can I have your name please?
Joseph Banter
Can I also have your account ID and order ID number?
Account ID: 1PWGLQ3DHA Order ID: 4672594082
Thank you, do you know if the item has shipped yet?
It says delivered
Ok, then we will need to begin a return. Can I please have your username and email address?
jbanter7 jbanter7@email.com
Great, thanks! What is your membership level and date of purchase?
Guest Date of purchase: March 5, 2020
Do you still have the receipt?
Yes
Perfect. Can I please have your address to print off a shipping label?
3659 Brushwick Dr  Monterey, CA 37793
Also, would you like to return by mail or in store or a drop off location?
by mail please
Ok, that should be all set to be returned! Is there anything else I can help you with?
Perfect, thank you. That is everything.
You're welcome!