Thank you for contacting AcmeBrands. How can I help today?
I was hoping to check in on the state of my refund, just to double check
Sure, can I have your full name or account ID?
David Williams
Can I also have your username, email address, and order ID?
dwilliams957 dwilliams957@email.com 2320774013 is my order ID
I see that your refund is in progress. It looks like you initiated the refund by chat.
Yes, I did that last time, thank you! I really just wanted to double-check
Is there anything else I can help you with today?
I'm all good, thanks!
Great, thank you and have a great day!