Hello, how can I help you today?
Wow. I am so frustrated. I got this promo code five days ago. I am trying to use it, but it says it is invalid. I hope you can help.
Okay, can I have your full name?
Joseph Banter
And just to be sure, you said you got this code 5 days ago?
Yes, FIVE days ago. This is ridiculous.
Well let me check the system to see what the problem is, Joseph.
I really need the discount. It is not a good deal otherwise.
Can I ask for your membership level?
I am a guest.
Well according to the system that code works just fine, and since you're a guest there's not much I can do for you here.
That's it? That's how you treat guests? I think you should make an exception and give me the discount. Otherwise, I will shop elsewhere.
The code should work just fine. There's always the chance there's some kind of error on your end. And I'm not authorized to do that. Sorry again.
Let me try the code again. Still not working. There is no error on my end. You can't give me the discount?
I'm sorry I can't. Is there anything else I can do for you today?
No, that is all. I am going to WalMart for a jacket.
Okay then, good luck with that. Have a nice day!