Good afternoon, how can I help you?
Hello there? I'm sorry to rush but it's a bit of an emergency I can't seem to remember my password, and I need to sign in to check an order status
sure No problem!
Oh yay! Thank you
Would you give me your name or account ID please
Yes I can just one second here let me see if I remember it
sure!
So I can't remember if I had a specific number ID but my username is chloezhang041
Don't worry, with your username I can help you your full name please
Also my name is Chloe Zhang lovely to meet you and have your help
A pleasure to help you miss Chloe
Why thank you, the pleasures all mine.
Ok, I will not be able to recover your old password but I will generate a new one
That's totally fine
Would you give me your pin number please
Hmmm a pin number? I don't seem to have that information anywhere near me would you be able to take anything else? I think I remember my secruity question answer if that helps?
Do not worry, it is for security that we make this requirement So I will ask you a security question, what is your mother's maiden name?
That would be Singh
lxb949h82m Here's your new password
Oh thank you!
No problem Miss Chloe
I can finally check this order, I've been trying all morning you've been amazing
I'm glad to help you have a good day!