Hi! Acme customer support, this is Joe. How may I help you today?
I want to know how long premium membership lasts once I get it because I want to buy some stuff.
I'll be happy to give you that information, can I get your name to start?
Name: Norman Bouchard
Just a moment, Norman.

Our memberships run on a calendar year schedule. So, if you qualify in 2020 it won't run out until December 31, 2021.
Okay
Does that make sense to you?
Okay Yes
Is there anything else that I can help you with today?
No
It's my pleasure. Have a great day, Mr. Bouchard.