Hi, there.  How may I help you?
Hi! I am leaving on a ski trip tomorrow but I realized I have NOTHING to wear! I need to shop ASAP and I need my new stuff before I leave. How much would overnight shipping cost?
Oh how fun!  I can look into that for you.
Okay, great.
So, for items 5 pounds and under it is $39.99.  10 pounds or less is $54.99, and all items over 10 pounds ship for $69.99.
That sounds fair.
Do you live in Alaska or Hawaii?
No, in Michigan.
Okay, great.  There's an extra charge for those folks.
I lucked out!
Can I help you with anything else today?
No, that's everything. Time to shop!
Have a safe trip and have fun shopping!