Hi how can I help you
Hi i want to check the status of my order becuase the shipping cost is really high .
OK let's look into that . What is your full name
Name: Crystal Minh
Great, and can I have your user name, email and order id
Username: crystalminh409 Email Address: crystalminh409@email.com Order ID: 8562554860
Great, and what is your shipping status
Shipping Status: Delivered but the cost was really high and i am a valued customer
OK just one moment

I can offer you a refund of $8 on the shipping
perfect
The refund has been credited to your account Anything else today?
that is all thank you
Have a nice day