Hello. How may I help you today?
Hi, I just saw an email that has a different shipping date than I was previously told.
Let me look into that for you. Can I have your name, email, and order ID please?
My Name is Albert Sanders. Email is asanders587@email.com and my account ID is AK9SG9YUOF
What date do you prefer and what date is in the email?
The order ID is 9300682566 It was supposed to be shipped by tomorrow afternoon.
I see. Also, what is the email address?
The Michael Kors boots are amazing!
Oh sorry I see it One moment while I check into this. Do you have the username?
ok, thanks. I'm guessing you guys are busier than normal. Took me a while to contact you. Yes, my username is asanders587
I am seeing that the order will ship as requested. It is just an error with the email. I will send a new email to reflect. Is there anything else I can help you wiht?
I think that does it. Thanks!
Great and sorry for the confusion.