hi, how can I help?
Hi, I'm trying to do some shopping, but the website is running really slow Glacially slow, even.  Is there an outage today?
ok, let;s try a few things I am sorry for the trouble. First, have you tried loading any other pages?
That's okay.  Everything else seems to work for me, including this site, so I think it might be a problem in the servers (Yes, other pages are working)
OK. Please close your other tabs, if you don't mind
Okay, everything is closed except the shop and the chat
is it any faster? or still laggy? you couls next try to log out & in again
it hasn't even loaded yet, so I'd say there's no noticeable change even if it was a bit faster, I still won't be able to shop at this speed
makes it hard to log out then!
hm, indeed Although, it's still worth a try
let me know - I can send a message to our team
and ... that seemed to work
we need the site to be working, after all
I won't take it personally, but the site seemed really eager to get rid of me
great well thanks for letting us know!
let me try to log back in now.  And, success!
is there anything else?
No, that was everything.  Thanks
have a good one!