Thank you for choosing AcmeBrands! How can I be of service today?
I would like to check the status of my account because I believe there is some missing credit worth $40
I'm sorry to hear, let me check on that for you right away. What is your name, please?
Joyce Wu
Thank you, Joyce. And where was the credit supposed to originate?
promotional package
Got it, thank you.
welcome
It looks like the credit has been posted to your account. Sometimes you need to log out and back in to see it. Can you try that, please?
Okay I tried and I can see the credit now, thank you for your help today
You're welcome, can I help with anything else?
That is everything
Okay, have a great day!