Hi, there.  How can I help you?
Hi, i'm at check out trying ot use my promo code but it keeps coming back as invalid. Was there anything you could do to help me?
Oh no!  Let me check that for you. May I have your name please?
sure it's Joseph Banter
When was the promo code issued?
5 days ago
Okay, so it should still be valid.  I'm going to check the system to see what the error is.
alright thank you.
May I have your membership level, please?
Gold
The error was on our end, so I do apologize.  Here is a new code:  ZQJSK
Aweosme thank you so much
You're welcome.  Is there anything else I can do today?
No thatll be it for me
Have a good day!