Thank you for contacting Acme.  How may I help you today?
Hello, How has it been going?
Fairly well, staying safe, as I hope you are What can I do for you today?
My name is Domingo. And i placed an order for a Michael Kohs Jeans I will like to know the status of my order please
Certainly, I can help you with that
I have been trying to check on the website but it's kind of slow
I believe we've talked before, is this Rodriguez Domingo?
Yea. Exactly
Okay, would you say that your main reason for calling in today is the order status?
I want to check for some items on the website but it's really slow
Okay, I can help you with the slow website, if that's at the top of your page, metaphorically speaking are all websites running slowly, or just ours?
It's running slowly
If you open a different website, is it also running slowly
No it's running smoothly .
I see. Can you log out of our site and then log back in.  Sometimes that little reset is all it needs to get it working again
Have tried that several times . Still finding it lagging
Well, in that case, I'll write up a formal report so that our internal team can get to work on fixing the issue.  We have had a few issues with the website today.
Okay, Is their anyway around it? Like if you have the mobile version of the page that works
If the website is still running slowly, even with all other tabs are closed, I could place the order for you manually if you know which item you would like to order, and if you have your credit-card number and expiration date handy, I can take that information down

or you could try the same website on your mobile browser and see if that works. As of now, we do not have a separate shopping app
I don't have the item number off hand but i saw something similar on an ads so am trying to see if it's in stock on your website Okay , i will try and open the page on mobile browser and see if it's going to run smoothly.
Okay.  I hope that works out for you
Yea. Thanks alot Hope you're saying safe?
I'll try, and I hope you do as well.  Have a great day