Hello. How may I assist you today?
I would like to confirm the shipping address on my order.
Can I have your full name please?
Chloe Zhang
Chloe, can you give me a bit more information about why you want to know which address was used? For instance, do you need to change it? Did you receive incorrect information in an email? et c.
I received an email notification. Is the order being shipped to 2194 Brushwick Dr?
Let me check. I will need some more information from you. Can I have your account and order IDs pleae?
Y0GKLIWIIB  2528752795
Can I also have your username and email address?
chloez86    chloez86@email.com
I was able to find your purchase. I am going to take a look. Just a moment please.
ok
It is not being sent to that address. I will go ahead and change the address for you though.

I'm so sorry about the mixup, but I have changed it to the address you noted.
Thank you
Can I help with anything else?
No, that's all
Okay then. Have a great day!