Hello, how can I help you today?
Hey.. I'm trying to make a purchase and my credit card keeps getting rejected.
I'm sorry about that, let me check on this for you.
I know I have credit available. The site just keeps saying that it's invalid.
Could I have your name please?
David Williams
Please try to input the card details one more time Mr. Williams.
Okay.
Did it work that time?
Yep same thing, invalid. No it didn't. sorry.
Please log out of your account then back in to try again.
Alright... Nope. Didn't work.
Could you check your card's expiration date please?
Yes. It matches.
You're sure the card isn't old then?
Positive. I'm going to log out and then refresh the page again. There we go. It went through. Thank you so much for your help.
That's great! Can I help with anything else?
I'll go ahead and make my purchase. No that's all!
Have a nice day.