Thank you for being an AcmeBrands shopper! How may I help you?
Hi, I need to check the status of my order. I only ordered one item but my email confirmation says I ordered two.
Okay, let's find out what happened. May I have your full name?
Joseph Banter
May I also have your account ID and order ID to verify your identity?
Account ID: MP5BGAKC9G Order ID: 8053003897
I have checked our system and found out that the email you were sent was wrong. You were only charged for one item.
Thank you for checking on that. Can you send me another confirmation email that is correct?
Sure! I'll send that out shortly. Is there anything else you need?
Thank you. That is all I needed today
Okay. Have a great day!