Hi, how can I help you today?
I'm having a problem with your search bar
I understand, the website has been having some issues today.
I'm trying to find a pair of boots but the search brings up jeans
I have some ideas which might straighten it out. First off, can you try logging in and out?
ok hold o n
No problem.
no that didn't work still getting strange results
Can you try searching for a different item? Such as, "Prada handbag"?
ok hold on
Sure.
no that didn't work. I'm still gettng strange results
Please try clearing your cookies.
ok hold on
You bet.
hey that worked!
Yay! I'm glad.
The search works now
Is there anything else I can help with?
you're a miracle worker! that's it
Great. Have a good day :) Glad I could help!