Hi, thanks for contacting Acme. Can I help you?
I am thinking about getting a jacket and had a few questions about it first.
Sure, I'd be happy to help you. Can I get your first name to better address you?
Sure, my name is Albert.
Thanks Albert. So what did you want to know about our jackets?
I am looking at a Guess brand jacket. I need to know the washing instructions, like if it needs to be dry-cleaned or if I can put it in my washer.
Sure, let me get that info for you. One moment.

You are all good to wash that jacket in the washer and dry in an electric dryer. Make sure you keep it set to low though, or it can cause shrinkage.
Thank you so much!
Not a problem! Can I help you with anything else?
No, that's all I need!
Awesome, well I'm happy I was able to help you out! Have a great day!
You too!
Thanks, bye!