Hello, how can I help you today?
Hi! I received a promo code nine days ago, but when I try to enter it, I get a message saying it is invalid.
Glad to help. May I have your full name please?
Sanya Afzal
thanks Sanya.

Since the code was issued nine days ago, it is now out of date.
That is too bad. I was not informed of an expiration date. Can I be issued another?
Give me a second.
ok
No worries, I will issue a new promo code to you.
Thanks!
the new promo code is 64T9M.
Wonderful, thank you!
You are welcome. Is there anything else that I can help you with?
That is all! Thanks!
Have a nice day!