Hello, how can I assist you today?
Hi there, I'm trying to get in to my account but I forgot my username. I had it on a piece of paper but I think my dog ate it. :(
Okay, I can help with that. Can I get your name or account ID please?
Alessandro Phoenix
Could I get your ZIP code and email address?
Unfortunately I don't have that information either. I have my phone number...
Okay, let me get that please.
(629) 404-2010 I don't seem to have all the information you need... Oh, my zip is 11102
Great, that will sure help!
Sorry, I forgot my zip for a second as I just moved.
I understand, I'm terrible with remembering numbers. I've made a new username for you it's: aphoenix1
Great, that is all I needed. Thanks for all your help. Hope you have a great day!
Have great day and don't be too hard on that dog!