Welcome to AcmeBrands. How may I help you?
Hi I want to the details of package, Whether is shipped or not? I want to know the details of package, Whether is shipped or not?
OK. May I have your full name or account ID
Norman Bouchard
OK. Your account has been pulled up. Did you want the item faster, and wanted a different shipping speed?
Yes
OK. I just need your account ID and order ID
Can you my name to check that? Norman Bouchard
I need zip code, phone number, and email address
Phone number: 705 605-3052 zip code: 28848
OK. Your identity has been verified. What is your shipping status
I did not know that yet and i have not receive any mail from you
OK. It has not been received yet.

I recorded your shipping status. Because it is already on its way, it will arrive in a day or so. I cannot expedite it at this point. Anything else?