AcmeBrands, how may I help you?
Hi I have an issue with my shopping cart
What is your issue with the shopping cart?
I've been trying to add some jeans but my cart isn't updatinng with it
Let me help you with that.
ok
Can you refresh the page and try again?
Hold on let me try no it didn't work
Ok

Can you log out and then log back in, and try to add the item to the cart again?
ok hold onn hey that worked! that seems strange no?
Thats great that it worked. No, it happens once it a while.
oh ok gotcha
Can I help you with anything else?
that's it thanks!
Have a good day