Hi how can I help you
I'm SO upset
Oh no, tell me whats wrong
I was so excited to get this shirt, and there is a big stain on it
Do you want advice on stain removal or do you want to make a return?
return please
ok Can I get your full name, user name, email and order id please
Chloe Zhang cz121791 2109710138 is the order ID
and your email please
cz1212791@email.com
great. And what is your membership level?
bronze
How long ago was the purchase made?
2 months
Ok great you're within the return period.  I just need your full mailing address to generate the return label.
sure
Also please state if you want to return by mail, in store or drop off center
it is 4982 2nd ave, jacksonville,NY 68809, and by mail please
Great, a retrun label will be sent to your email.  You are all set.  Anything else today?
no thats it
Have a nice day