Hello! How can I help you today?
I'm thinking of buying some items, what are the benefits of a premium membership?
Oh I can help you with that!

All members are invited to an annual holiday party with open bar and flights paid for from anywhere in the US.
Wow
Bronze members get discounts on shipping fees and promo codes.
Perfect, that sounds great
Silver members get Bronze perks and can have agents make purchases for you, and can cancel an order at any time. Gold members get unlimited refunds and you will always be given the benefit of the doubt if you have any issues with your order or transactions. Is there anything else I can help you with today?
No, thanks for the great information
I hope you have a great day/