Thanks for contacting us today! How can I help?
Hi, I made an order there, but I got an email that makes it sound like the shipping date is wrong
Sorry to hear! Let me take a look.
I thought it should have been arriving tomorrow afternoon
What is your full name, please?
Crystal Minh
Thank you, Crystal. And how about your account ID and order ID?

Also, what did the email say the delivery time would be?
The email said next week
Okay. What are your account and order IDs, for account verification, please?
6GEEXGVV4A 4355469243
Thank you. I will also need your username and email for purchase validation.
cm180602 and cm180602@email.com
Got it, thanks!

I'm very sorry about this error. It looks like it was an error with our shipping department, but I'm going to have it expedited to you, so you should now receive it tomorrow afternoon. One moment, please, while I put that in my system.

All set! Can I help you with anything else? Sorry again for the inconvenience!
No, that was everything.  Thanks a lot
You're welcome, Crystal, have a good day!