Hello, how may I help you today?
Hey what's shaking? I need to return a jacket, I got the wrong size.;
I can certainly help you with your return. Can you please provide me with your full name, username, email address, and order ID?
Fantastic! I am really glad to hear that. My name is Alessandro Phoenix My username is aphoenix413 and email is aphoenix413@email.com The order ID is 2284756365
Thank you. May I have your membership level please?
Yeah it's bronze
Can you please tell me the purchase date?
Yeah it was December 30 of last year
Do you still have the receipt or original packaging?
I have the receipt but no packaing
Ok, just the receipt is fine.
Splendid
Your order is eligible for return. Can you please tell me your full address so that I can create a return shipping label for you?
When do I get my refund? Yeah it's 4763 1st Ave  Newark, NY 6635
Would you like to return your order by mail, in store, or at a drop off center?
by mail please
Your return process has been started. Please use the return label to mail your order at your earliest convenience. Is there anything else I can help you with today?
Sweet, you're awesome. No that was it, thank you.,
You are welcome. Thank you. Have a great day!