Hello, how may I help you today?
HI! I would like to return an item because it has a stain
Sure, no problem. I can help you with that. Can you please tell me your full name or account ID?
Chloe Zhang
Before we get started on the return process, I am required to verify your purchase. Can I please have your username, email address, and order ID?
chloez51 chloez51@email.com 936780749
Are you sure that your order ID is correct?
1936780749
Thank you Can you please tell me what your membership level is?
Silver
Can you tell me the date of purchase?
2019-10-10
Ok. We can accept your return.
thank you
Can you please tell me your full address so that I can print out a shipping label for you?
3952 1st Ave  San Mateo, TX 95914
Would you like to return the item by mail, in store, or at a drop off center?
mail
Your return process has been initiated. Please mail the item at your earliest convenience. Is there anything else I can help you with today?
Thank You No thank you
Thank you. Have a great day!