Hello, how may I help you?
Hello, my name is Norman Bouchard I just realized that my subscription is removed against my consent I still wanted it and not sure why
Okay, I'd be happy to look into this for you
Thank you
May I ask, how did you find out about this?
I received an email Saying it was removed
Okay, let me check our system here.
ok
It says here that your service is still active. The email your received was most like a scam or phishing attempt and was not sent from AcmeCorp. If you check your service you should see it's still active
Ok perhaps it was a scam. Thank you for checking into it for me!
Does it appear to be working?
Yes I can now see it hasn't been removed
Okay, anything else?
nope! that's it
Have a great day!