hello, thanks for contacting AcmeBrands
Hi, i would like to know the status of my order
Sure, what would you like to know about it?
The delivery time seems to be wrong, so i would like to change it
Sure, let me look into that for you To get started, can I get your name or account ID?
Rodriguez Domingo
ok, i will now need your order ID and account ID to verify your identity
Order ID: 7268723705 Account ID: BK0LMJYKBB
Those all look great! Let me check the system to see if this is a valid error

I will need to see if the item has already shipped
It says it is In Transit
So sorry, but since it is already in transit, there is not much we can do
So what's going on?
The listed time is indeed incorrect, but since the item has shipped, we can't change anything
Hmm, i might not be home when it arrives then!
So sorry for that, we will resend it the next day and I can arrange a new time for delivery
ok, can you change it to an early morning delivery tomorrow?
sure, i can do that for you

ok, your delivery time will be noted if it is not successful today is there anything else i can help you with?
nope, that's good thanks for being understanding
no problem, thanks for being a valued customer of AcmeBrands! have a nice day!