Hello. How can I help you today?
I forgot to add something to my order, and I was hoping I could do it now?
I can take a look and see. May I have your name please?
Crystal Minh
Thank you. Can I have the account ID and Order ID also?

Hello? Can I have the account ID and Order ID also?
Account ID: 2BV9A2TCUM Order ID: 7134890501
What is the shipping status on this order?
In transit
What is your membership level?
bronze
Thank you. Hold one moment please.
ok
Seeing that the order is already in transit. I cant include the new item to this order.
ok, oh well i waited too long
Is there anything else I can help you with?