Hello, how can I help you today?
Hello. Can you tell me what happens if I'm late on a subscription payment?
Happy to help, may I have your full name please?
Chloe Zhang
thanks Chloe.
I want to buy some clothes for a job interview, but I haven't paid my subscription.
Got it. I need to verify your identity first.  I  need your account id and order id please.
Hmm I don't have either. My address is 8978 Kennedy St  Newark, CA 1255 and my phone is (913) 173-1617
give me a second.
Ok
A late fee will be charged for any late payment for a subscription service.
Damn. How much?
What is your membership level?
Guest
then the fee is $2.00 per day past the monthly payment deadline.
Oh that's not bad. Okay.
Great, is there anything else that I can help you with?
Nope that's all, thanks!
Have a nice day!