Hi! How can i help you?
Hello. I cannot seem to log in to see my online shopping history. I have lost the phone for my 2 step authentication and dont know what to do now.
Sure! Can i have your username ?
My name is Norman Bouchard.
What is your email?
I do not have that information at this time. I need to get that from you. I can give you my address, my member level, and my security answer if that will help at all.
Yes! I am going to aks you a security question, what is your mother's maiden name?
Alexander
I will resend the pin to the address saved on file. and reset the code with that email does that work?
That will help a lot. Thank you for your help.
Great! Do you need anything else?
No, not at this time. If I keep having issues I can come back?
definitely. have a good day