Hi
Hello! Thank you for choosing AcmeBrands. How may I assist you?
I have a problem with my promo code Can you help me?
I'll be glad to help you with that. Would you provide your full name, please?
Crystal Minh So, the issue is that your site says the code is invalid I don't know why. You sent me this code, so it should be good
I completely understand your frustration, Crystal! Typically, our promo codes have about a 7 day expiration.
I only got the code 2 days ago It should be good still
2 days, got it. Let me check on that for you!
okay I am a Gold VIP with you guys, so I expect to be treated better than this
Thank you sincerely for being such a great customer, Crystal! You are absolutely right: our system returned that your promo code *should* be valid.
Okay
Let me generate a new one for you.
All right
Great news! I've been able to generate a new code for you worth 20% off your order. The code is "3JU4C". Is there anything more I may help you with today?
Okay, thank you I just entered the code and it gave me the discount thanks for fixing it. That is all I needed
Wonderful! Thank you so much for contacting AcmeBrands customer service. Goodbye!