Hello! Thank you for shopping with AcmeBrands. How may I assist you?
I returned an item, but the but the charge is still there.
I'm so sorry for the inconvenience! I'll be glad to help you with that. Would you provide your full name, please?
Joseph Banter, my username is josephb3
Thank you Joseph, one moment please. To confirm, you already returned the item, but you have not yet received your credit?
Yes, that's right.
To validate your purchase, may I please get your Username, Email Address, and Order ID?
josephb3, josephb3@gmail.com, and ID 6846991665 hello?
Validating your purchase so I may assist you further! Joseph, may I ask how long you've been waiting for your refund to show up?
about a week
One moment, please! May I ask for your membership level, Joseph?
silver
Thank you. Because you have been waiting for 7 days, I will go ahead and process a credit for you.
okay, thanks.
Is there anything more I may help you with today?
that's all, thanks
Thank you so much for contacting AcmeBrands customer service. Goodbye!