Hello I have a problem with my account
Okay, what seems to be the problem
I forgot my password! I am so annoyed that I can't remember it Can you show me how to get into my account?
No worries, I can help you with that Can I ask your full name?
Crystal Minh
And can I ask your username?
crystalm922
Okay, so I can't recover your old password, but I can make a new one so you can get into your account and manually change it to whatever you'd like. To do that I'm going to need your PIN though.
Oh no I can't remember that either I do remember my security answer Would that work?
Was just about to ask Yes that will.
LOL great minds :) It's Martinez
Your new password is: n2zy3iknwcc
Oh, I will try that now
Is there anything else I can do for you today?
That is good! I got into my account. I don't need anything else Thank you!!
Have a nice day!