Hello, how may I help you today?
Good afternoon! I already purchased a CK shirt but I forgot to add the boots. Can you help me please?
Sure, could I start by getting your full name, please?
Joyce Wu
Hi Joyce, I'll also need your Account ID and Order ID.
Account ID: VBZKSVWEES the order ID is 1644320746
Okay, and may I know the shipping status of your order?
It says order received Can I still add another item?
Yes you can! What item would you like me to add?
A CK boots. the price is $59
I've added to boots to your existing order. Is there anything else I can do for you?
That will be all. do you need my credit card?
We used the one on file from the order.
ok. sounds good.
Have a good day!