Hello. Can I help you with anything today?
Hi! I am having trouble accessing my account Can you help me login? I lost my phone
I am sorry to hear that. Is it a password issue or website issue?
So, I can't use regular account authentication
Oh I see. I can help with that. Can you give me your full name or Account ID?
Rodriguez Domingo
I will get you back in there.
Thanks!
Rodriguez can you also get me your email address. We will use that since you lost your phone.
rdomingo228@email.com
Thanks. One moment while i get you set up.

You should receive an email to gain access to your account again.
Fantastic! Let me try now
I will also send you an account safety link
What is that?
Just a link that has proper online account safety tips.
Oh, OK.
Is there anything else I can help you with today?
No, thanks, that is all
Great. have a nice day.