Hello, I am having difficulty with purchasing.
Hello, what is your name?
David Williams
What is your issue?
My cart won't update when I try to add items.
Try logging in and out and see if it still happens.
I did.
Did the same thing happen?
Yes it did.
Is the item out of stock?
It's the $59 Guess shirt. Were you able to update my cart? Hello?
One moment please.
Alright.
I will have to update your order here.  Can I have your credit card number and expiration date?
It's saved in my account. Can you access it? I will just try to log out again. Ok it looks like we figured it out!
Is there anything else I can help you with?
No, thanks!
Thank you and enjoy your purchase!