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500 code on package installation #13044

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setni opened this issue Oct 21, 2016 · 7 comments
Closed

500 code on package installation #13044

setni opened this issue Oct 21, 2016 · 7 comments

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@setni
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@setni setni commented Oct 21, 2016

Description

500 code on package installation

Steps to Reproduce

  1. Go on preference->package->install
  2. Try to install atom-autocomplete-php@0.19.4 or php-twig@4.0.0

Actual behavior: Unable to download https://www.atom.io/api/packages/atom-autocomplete-php/versions/0.19.4/tarball: 500 Internal Server Error Application error

Versions

You can get this information from executing Atom 1.11.1.

@OlegsHanins
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@OlegsHanins OlegsHanins commented Oct 21, 2016

Same problem on Atom 1.11.2 for Mac.

apm install remote-edit
Unable to download https://www.atom.io/api/packages/remote-edit/versions/1.8.24/tarball: 500 Internal Server Error Application error

Also sometimes return 503
Unable to download https://www.atom.io/api/packages/remote-edit/versions/1.8.24/tarball: 503

@nathansobo
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@nathansobo nathansobo commented Oct 21, 2016

Taking a look.

@AlexandruB
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@AlexandruB AlexandruB commented Oct 21, 2016

Same problem on Atom on Windows 10. version 1.11.2

@nathansobo
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@nathansobo nathansobo commented Oct 21, 2016

Heroku is experiencing an API outage due to a DDOS which is the most likely culprit. It is preventing us from logging in to view logs, preventing further diagnosis. Let's give the Heroku engineers time to resolve the issue and see if Atom.io recovers. It may be intermittent in the meantime.

@sensiblemedia
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@sensiblemedia sensiblemedia commented Aug 23, 2017

Seeing 500 error when attempting to install packages on new install of Atom on OSX 10.11.6

$atom --version
Atom    : 1.19.3
Electron: 1.6.9
Chrome  : 56.0.2924.87
Node    : 7.4.0
@nathansobo
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@nathansobo nathansobo commented Aug 23, 2017

I think GitHub's tarball serving was having issues this morning. Is it working now @sensiblemedia?

@lock
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@lock lock bot commented Mar 31, 2018

This issue has been automatically locked since there has not been any recent activity after it was closed. If you can still reproduce this issue in Safe Mode then please open a new issue and fill out the entire issue template to ensure that we have enough information to address your issue. Thanks!

@lock lock bot locked and limited conversation to collaborators Mar 31, 2018
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