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<title>In the Pacific Theater, Telemedicine is "Akamai"
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<h1>In the Pacific Theater, Telemedicine is "Akamai"
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<h3>Source: <a href="http://www.dtic.dla.mil:80/afps/">American Forces Press Service</a></h3>
<p>
By Douglas J. Gillert
<p>
<a href="http://www2.tamc.amedd.army.mil">TRIPLER ARMY MEDICAL CENTER</a>, Hawaii
<p>
Clever; smart; best
at something. That's a rough translation of the Hawaiian word
"akamai" and why planners chose the word as the title for a major
telemedicine project in the Pacific theater.
<p>
Akamai is one of a roughly half-dozen telemedicine projects
Tripler and other components of the U.S. Pacific Command are
testing for the assistant secretary of defense for health
affairs. Air Force Lt. Col. Tony Gelish, project director, said
the primary goal of Akamai is "customer service, whether they are
health care providers or the patients" in areas of the theater
where health care is limited.
<p>
"Tripler is reaching out and asking the question, 'How can
we improve our customer support?'" Gelish said. "'Telepresence
is a great way, because it's less expensive than moving patients
or assigning additional [health care] providers."
<p>
Three objectives guide the project:
<ul>
<li>Conduct telemedicine and digital imaging throughout the
Pacific, including ships at sea;
<li>Evaluate telemedicine's impact on patients and health care
providers and on military readiness;
<li>Investigate applications of emerging telemedicine
products, technologies and services.
</ul>
<p>
Currently, Akamai fields two basic services. The first is
teleconsultation. This uses full-motion, real-time video and
allows doctors to consult with other medical personnel in remote
areas. It is being used primarily on Kwajelein Island. The second
is a concept called "store and forward."
<p>
The latter allows health care providers at distant locations
to store information by modem to a computer file, using the
Digital Satellite Network. Specialists at Tripler can then
retrieve the information and evaluate it, Gelish explained. They,
in turn, store the results of their evaluations and treatment
recommendations for later retrieval by the attending provider.
The concept eliminates barriers created by the Pacific Ocean's 10
time zones.
<p>
"Over 24 months, we performed more than 300 telemedicine
consults," Gelish said. "About 95 percent of those could be done
by 'store and forward.'"
<p>
The concept impacts military readiness, Gelish said. "For
example, with telemedicine we may be able to treat a sick crew
chief at Kunsan [Air Base, Korea] instead of evacuating him. That
means a lot to the commander trying to launch [fighter aircraft]
sorties.
<p>
"Usually, all that doctors [at understaffed locations] need
is 'telementoring,' and their level of confidence goes up." With
Akamai's store and forward capability, he said, "an experienced
subspecialist is looking over your shoulder 24 hours a day."
<p>
As a result, Gelish said, medical evacuations decrease, and
physicians can make smarter, earlier decisions about the level of
care their patients need. In this way, he said, the services and
the individuals both benefit.
<p>
The ongoing telemedicine project supports operations in
Micronesia; Coast Guard ships at sea; Hickam Air Force Base,
Hawaii; and Madigan Army Medical Center, Wash., the next nearest
major DoD medical center. The project includes a deployable
telemedicine unit at Hickam, and technicians now are installing a
medical diagnostic imaging support system to provide picture
archiving and communications to support digital radiology at
Tripler and remote sites.
<p>
The 15th Medical Group, Hickam, is using the first
deployable teleradiology unit in the world, said then-group
commander Col. Horace Carson. Teleradiology, Carson explained,
reduces the cost of obtaining X-rays by replacing expensive film
with basically free digital images. The process also saves time.
<p>
"Before, couriers had to hand-carry film X-rays to Tripler
Army Medical Center (about a 30-minute drive from Hickam), where
radiologists could read them and provide evaluations," Carson
said. "Now, we have T-1 [telecommunication lines] directly to
Tripler and can transmit the images immediately."
<p>
Master Sgt. James North, noncommissioned officer in charge
of radiology at Hickam, said the deployable telemedicine unit can
endure any field conditions. "Temperatures aren't a factor
because we don't have film to protect," he noted. Besides sending
digital images back to Tripler, he said, medics in the field can
print the image on normal bond paper.
<p>
Akamai is in the fourth year of a five-year contract set to
expire in fiscal 1997. Three contractors are demonstrating their
equipment, Gelish said, and evaluators will determine which
products best suit the delivery of telemedicine in the Pacific
region. Since the contract began, he added, more than 300
consults have occurred.
<p>
Early on, providers in the field resisted "outside advice,"
Gelish said. "But after using it awhile, they like it a lot."
<p>
The project will expand to Okinawa and Guam this summer, and
then to Korea, he said. The main islands of Japan, which already
have a robust medical system, don't need Akamai, he said.
<p>
With the Western Pacific lined up, Akamai is now also
pointing back toward North America. A new hospital currently
under construction at Elmendorf Air Force Base, Alaska, will be
completely digital, Gelish said. Akamai, he said, will help make
this next building block in military medicine "clever, smart and
best."
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