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| <HTML><HEAD><TITLE>Retail management - retail sales - retail marketing tips for | |
| retailers - managers and salespeople in retailing - selling</TITLE> | |
| <META Name="description" Content="Business solutions for | |
| retailers. For retail business owners managers and | |
| salepeople with tips on retailing and retail sales and marketing retail | |
| management selling and advertising."> | |
| <META Name="keywords" Content="retail management, sales, marketing, | |
| retail, retailer, retailing, retial, retialing, retialer, retail | |
| selling, selling, selling retail, promotion, advertising, management, | |
| selling, sales, small business, merchandise, merchandizing, promotions, | |
| promotional, salesman, salesperson, customers, prospects, customer | |
| service, discount store, department store, discounting, discounters, | |
| personnel, manager, mall, malls, shopping, shoppers, inventory, cash | |
| flow, surplus inventory, close-out, closeout, liquidation, liquidate, | |
| Liquidators, store, loss prevention, small business, training, employee | |
| theft, employee turnover, hiring, firing"> | |
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| <BODY BACKGROUND="http://www.retailernews.com/blutile2.gif" bgcolor="#FFFFFF" TEXT="#000000" LINK="#0000FF" VLINK="#800080" ALINK="#FFFF00" BGPROPERTIES=FIXED> | |
| <TABLE WIDTH="580" BORDER="0" VSPACE="0" CELLSPACING="0" CELLPADDING="0"> | |
| <TR> | |
| <TD WIDTH="11" VALIGN=TOP> </TD> | |
| <TD WIDTH="100" VALIGN=TOP><P><BR><BR><BR><BR><A HREF="features.html" onMouseover="img_down('link1'); window.status='Read this month\'s feature articles'; return true" | |
| onMouseout="img_up('link1'); window.status=''; return true"> | |
| <IMG SRC="http://www.retailernews.com/images/artup.GIF" WIDTH="100" HEIGHT="20" ALT="Articles" NAME="link1" BORDER="0" VSPACE="0"></A> | |
| <A HREF="archives.html" onMouseover="img_down('link2'); window.status='Read articles from previous issues'; return true" | |
| onMouseout="img_up('link2'); window.status=''; return true"> | |
| <IMG SRC="http://www.retailernews.com/images/arcup.GIF" WIDTH="100" HEIGHT="20" ALT="Archives" NAME="link2" BORDER="0" VSPACE="0"></A> | |
| <A HREF="article_search.html" onMouseover="img_down('link15'); window.status='Search for articles by keywords'; return true" | |
| onMouseout="img_up('link15'); window.status=''; return true"> | |
| <IMG SRC="http://www.retailernews.com/images/searchup.gif" WIDTH="100" HEIGHT="20" ALT="Search" NAME="link15" BORDER="0" VSPACE="0"></A> | |
| <A HREF="cgi-bin/suid/%7Eretailer/config.cgi" onMouseover="img_down('link4'); window.status='Read\/Post to the Retailer\'s Forum/Bulletin Board'; return true" | |
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| <A HREF="xchat.html" onMouseover="img_down('link6'); window.status='Chat with other retailers from around the world'; return true" | |
| onMouseout="img_up('link6'); window.status=''; return true"> | |
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| <A HREF="http://retailernews.com/classifieds/viewads.html" onMouseover="img_down('link8'); window.status='Buy\/Sell/\Trade\/Hire\/Get a Job!'; return true" | |
| onMouseout="img_up('link8'); window.status=''; return true"> | |
| <IMG SRC="http://www.retailernews.com/images/votup.GIF" WIDTH="100" HEIGHT="20" ALT="Classifieds" NAME="link8" BORDER="0" VSPACE="0"></A> | |
| <A HREF="http://dss-sites.com/" onMouseover="img_down('link10'); window.status='Need a Website Designed and\/or hosted? We can help'; return true" | |
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| <IMG SRC="http://www.retailernews.com/images/webup.GIF" WIDTH="100" HEIGHT="20" ALT="Web Services" NAME="link10" BORDER="0" VSPACE="0"></A> | |
| <A HREF="http://retailernews.com/cgitext/postcard/cardcenter.html" onMouseover="img_down('link11'); window.status='Send a digital postcard to your favorite customer or prospect'; return true" | |
| onMouseout="img_up('link11'); window.status=''; return true"> | |
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| <A HREF="linx.html" onMouseover="img_down('link12'); window.status='Other sites of interest to retailers'; return true" | |
| onMouseout="img_up('link12'); window.status=''; return true"> | |
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| ALT="Shop Online:"> | |
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| <A HREF="http://www.retailernews.com/cgi-bin/suid/retailer/anacondapipe.pl?passurl=http://www.amazon.com/exec/obidos/tg/electronics/browse-electronics/-/172455/" onMouseover="img_down('link16'); window.status='Shop for the best prices on computer peripherals and accessories.'; return true" | |
| onMouseout="img_up('link16'); window.status=''; return true"> | |
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| <A HREF="http://www.retailernews.com/cgi-bin/suid/retailer/anacondapipe.pl?passurl=http://www.amazon.com/exec/obidos/ts/browse-video/169657/" onMouseover="img_down('link17'); window.status='Shop for computer and software training videos.'; return true" | |
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| <A CLASS="item" HREF="http://www.retailernews.com/horoscope.html">Read Your Daily Horoscope HERE</A></P> | |
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| <A TARGET="_blank" CLASS="item" HREF="http://www.retailernews.com/stock.html">Get Stock Quotes and Analysis HERE</A></P> | |
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| NAME="top">Retail Articles From Past Issues</A></H1>(after the page has | |
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| <TABLE WIDTH="420" CELLSPACING="0" CELLPADDING="0" BORDER="0"><TR><TD ALIGN="center"><STRONG><FONT COLOR="#0000FF" SIZE="4"> | |
| <A HREF="#retail_management">Retail Management</A> | <A HREF="#retail_selling">Retail Selling</A> | <A HREF="#sales_management">Retail Sales Management</A></FONT></STRONG></TD></TR> | |
| <TR><TD ALIGN="center"><STRONG><FONT COLOR="#0000FF" SIZE="4"> | |
| <A HREF="#loss_prevention">Retail Loss Prevention</A> | <A HREF="#marketing">Retail Marketing</A></FONT></STRONG></TD></TR> | |
| <TR><TD ALIGN="center"><STRONG><FONT COLOR="#0000FF" SIZE="4"> | |
| <A HREF="#employee">Employee Management</A> | <A HREF="#online">Online Retailing</A> | <A HREF="#motivation">Motivational</A></FONT></STRONG></TD></TR> | |
| <TR><TD ALIGN="center"><STRONG><FONT COLOR="#0000FF" SIZE="4"> | |
| <A HREF="#service">Retail Customer Service</A> | <A HREF="#financial">Financial Issues</A></FONT></STRONG></TD></TR> | |
| <TR><TD ALIGN="center"><STRONG><FONT COLOR="#0000FF" SIZE="4"> | |
| <A HREF="#technology">Retail Technology</A> | <A HREF="#merchandising">Retail Merchandising</A></FONT></STRONG></TD></TR></TABLE><BR><BR> | |
| <BR><P><H1><A NAME="retail_management">Retail Management:</A></H1> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/799/phillips799.html">Who's the REAL Boss?</A></FONT></STRONG>—by Rick Phillips<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/janet499.html">Working With Your Spouse—For a Profitable Business & a Happy Marriage</A></FONT></STRONG>—by Bob Janet<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/azar399.html">The Top 10 Most Common Mistakes that Retailers Make</A></FONT></STRONG>—by Brian Azar<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/199/nelson199.html">The 12 Most Important Lessons In Specialty Store Retailing</A></FONT></STRONG>—by Bob Nelson<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/nelson399.html">When Should You Call A Consultant?</A></FONT></STRONG>—by Bob Nelson<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/199/connor2199.html">Plan for Greater Retail Success in 1999</A></FONT></STRONG>—by Tim Connor<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/phill118.html">The Customer Is Always Right... and Other Retailing Myths</A></FONT></STRONG>—by Rick Phillips<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/knb998.html">10 Ways to Jump-Start Your Business!</A></FONT></STRONG>—by Rich Kizer and Georganne Bender<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/898/boone898.html">What Happens to Your Business if You Die Without a Will?</A></FONT></STRONG>—by Norman M. Boone, MBA, CFP<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/898/satri898.html">Employers Must Act On a Sexual Harassment Complaint</A></FONT></STRONG>—by Daniel R. Satriana, Jr.<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/azell798.html">How to Get the Most Out of Trade Shows</A></FONT></STRONG>—by Alan J. Zell<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/colum798.html">The Customer IS Always Right... Sometimes</A></FONT></STRONG>—by Bob Langdon<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/doud798.html">Tips for Successors as They Take Over the Family Business</A></FONT></STRONG>—by Ernest J. Doud, Jr.<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/phill798.html">How to Give Your Store an Unfair Advantage</A></FONT></STRONG>—by Rick Phillips<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/riebe798.html">Succession Planning For Business Survival</A></FONT></STRONG>—by H. F. Riebesell, Esq.<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/satri798.html">Don't Ignore Sexual Harassment At Your Store</A></FONT></STRONG>—by Daniel R. Satriana, Jr.<BR> | |
| <BR><BR><Font size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/nance698.html">Legal Steps to Protect Your Family and Business Now</A></Font></STRONG>—by Charles Nance<BR> | |
| <BR><BR><Font size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/obarski698.html">Five Secrets From a Secret Shopper</A></Font></STRONG>—by Anne M. Obarski<BR> | |
| <BR><BR><Font size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/azell698.html">Make Every Month Christmas!</A></Font></STRONG>—by Alan J. Zell<BR> | |
| <BR><BR><Font size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/waltz698.html">Are You Ready for the Christmas Selling Season?</A></Font></STRONG>—by Andrea Waltz<BR> | |
| <BR><A HREF="#top">Back to Top</A><BR><BR> | |
| <P><H1><A NAME="retail_selling">Retail Selling</A></H1></P> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/799/connor799.html">Use Psychological Debt to Close More Retail Sales</A></FONT></STRONG>—by Tim Connor<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/799/waltz799.html">Help Your Customers Buy!</A></FONT></STRONG>—by Andrea Waltz<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/799/fenton799.html">PROVE IT! — Presenting Product with Passion, Pictures and Proof</A></FONT></STRONG>—by Richard Fenton<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/popyk499.html">Trying to Sell What You Don't Have?</A></FONT></STRONG>—by Bob Popyk<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/rea499.html">Beyond So-Called "Consultative" Selling</A></FONT></STRONG>—by Bob Ayrer & Ray Considine<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/shay499.html">Retailers: What is it You're REALLY Selling?</A></FONT></STRONG>—by Tom Shay<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/fenton499.html">Is Retail Selling Mostly Art? or Science?</A></FONT></STRONG>—by Richard Fenton<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/fenton399.html">How to Ask For the Sale—And Get It!</A></FONT></STRONG>—by Richard Fenton<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/dolan399.html">Let's Just Split it Down the Middle</A></FONT></STRONG>—by John Patrick Dolan<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/slutsky399.html">Leave Voice Mail Messages That Get Returned</A></FONT></STRONG>—by Marc & Jeff Slutsky<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/davidson399.html">Go Beyond Positive Thinking to Reach Your Goals</A></FONT></STRONG>—by Jeff Davidson<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/popyk399.html">How Excited Are You About What You Sell?</A></FONT></STRONG>—by Bob Popyk<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/coach399.html">"What I'd Like to Do Now Is..."</A></FONT></STRONG>—by Hilton Johnson<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/199/sobczak199.html">Tips for Negotiating Successfully By Phone</A></FONT></STRONG>—by Art Sobczak<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/199/coach199.html">Make More Retail Sales With Better and Consistent Prospecting Calls</A></FONT></STRONG>—by Hilton Johnson<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/199/popyk199.html">The Magic In Greeting Your Customers by Name</A></FONT></STRONG>—by Bob Popyk<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/coach118.html">Ten Tips For Turning Incoming Calls Into Retail Sales</A></FONT></STRONG>—by Hilton Johnson<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/rea118.html">Are you listening to me? 6 Steps to closing more sales!</A></FONT></STRONG> —by Bob Ayrer & Ray Considine<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/sobc118.html">Here's a Sales Secret Everyone Doesn't Know</A></FONT></STRONG>—by Art Sobczak<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/sobcz998.html">How to Follow-Up On Telephone Inquiries</A></FONT></STRONG>—by Art Sobczak<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/popyk998.html">Do You Have Customers Who Fear "Transaction Time"?</A></FONT></STRONG>—by Bob Popyk<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/azar998.html">Salesmen: Want to Earn a Doctor's Salary? Be a Sales Doctor! </A></FONT></STRONG>—by Brian Azar<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/berk998.html">How to Give a Better Group Presentation</A></FONT></STRONG>—by Susan Berkley<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/898/fento898.html">How to Sell MORE to Every Customer With Transitioning</A></FONT></STRONG>—by Richard Fenton and Andrea Waltz<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/898/sobcz898.html">How to Avoid Price Battles With Customers</A></FONT></STRONG>—by Art Sobczak<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/898/coach898.html">My Top Ten Favorite Closes</A></FONT></STRONG>—by Hilton Johnson | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/berkl798.html">How to Play Your Voice Like a Finely Tuned Instrument </STRONG>(and skyrocket your sales!)</A></FONT>—by Susan Berkley<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/coach798.html">The Top Ten Strategies For Making Big-Ticket Retail Sales</A></FONT></STRONG>—by Hilton Johnson<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/davidson798.html">How to Communicate Better to Sell More</A></FONT></STRONG>—by Jeff Davidson<BR> | |
| <BR><BR><Font size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/connor698.html">Time For a Quarterly Goals Check-Up</A></Font></STRONG>—by Tim Connor<BR> | |
| <BR><BR><Font size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/coach698.html">The Top Ten Retail Sales Leads Generators</A></Font></STRONG>—by Hilton Johnson<BR> | |
| <BR><BR><Font size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/arbuth698.html">Selling to Personality Types: Truth or Fiction? | |
| </A></Font></STRONG>—by Scott Arbuthnot<BR> | |
| <BR><BR><Font size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/langdon698.html">Salespeople: Ask and You Shall Receive</A></Font></STRONG>—by Bob Langdon<BR> | |
| <BR><BR><Font size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/think.html">What to Do When the Prospect Tells You, "Let Me Think About it and Get Back to You..."</A></Font></STRONG>—by Bob Langdon<BR> | |
| <BR><BR><Font size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/refer.html">A Painless Way to Ask for Referrals</A></Font></STRONG>—by Bob Langdon<BR> | |
| <BR><BR><Font size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/newway.html">A New Way to Look at Prospecting</A></Font></STRONG>—by Bob Langdon<BR> | |
| <BR><A HREF="#top">Back to Top</A><BR><BR> | |
| <P><H1><A NAME="sales_management">Retail Sales Management:</A></H1></P> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/arbuthnot399.html">How to Get Your People to WANT to Sell</A></FONT></STRONG>—by Scott Arbuthnot<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/azar118.html">The "At-Leaster" Phenomenom</A></FONT></STRONG>—by Brian Azar<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/fent118.html">Retailers: Challenge Your Salespeople to Fail!</A></FONT></STRONG>—by Richard Fenton<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/fento998.html">How Far is TOO Far When Going for the Add-On Sale?</A></FONT></STRONG>—by Richard Fenton<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/rea998.html">Sales Managers: Beware of the Sales Saboteurs in Your Midst!</A></FONT></STRONG> —by Bob Ayrer & Ray Considine<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/898/arbut898.html">Sales Coach or Expert? Which One Are You?</A></FONT></STRONG>—by Scott Arbuthnot<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/arbut798.html">Four Winning Attitudes For Retail Sales Managers</A></FONT></STRONG>—by Scott Arbuthnot<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/conno798.html">Want to Hire Better Salespeople? Hire Attitudes—Then Teach Skills</A></FONT></STRONG>—by Tim Connor<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/fento798.html">Help Make Your Salespeople "Response-Able" | |
| </A></FONT></STRONG>—by Richard Fenton & Andrea Waltz<BR> | |
| <BR><A HREF="#top">Back to Top</A><BR><BR> | |
| <P><H1><A NAME="loss_prevention">Retail Loss Prevention:</A></H1></P> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/unise399.html">The Financial Impact of Shoplifting</A></FONT></STRONG>—by Robert DiLonardo<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/berl118.html">Why Do Shoplifters Steal... And Why Do So Many Continue To Steal Even After Getting Caught?</A></FONT></STRONG> —by Peter Berlin<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/unise118.html">The Facts About Shoplifting—Who, What, Where, and When</A></FONT></STRONG> —by Robert DiLonardo<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/berl998.html">Retailers Can Collect "Civil Damages" From Shoplifters</A></FONT></STRONG> —by Peter Berlin<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/unise998.html">Dealing With Shoplifters — Source Tagging Will Save the Retailer $$$</A></FONT></STRONG> —by Robert DiLonardo<BR> | |
| <BR><BR><Font size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/tfs698.html">Are Your Employees Robbing You Blind?</A></Font></STRONG>—by Marshall Goldberg<BR> | |
| <BR><A HREF="#top">Back to Top</A><BR><BR> | |
| <P><H1><A NAME="marketing">Retail Marketing:</A></H1></P> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/799/janet799.html">Why You Need a Repetitive Sales and Marketing Plan that Builds Relationships and Trust</A></FONT></STRONG>—by Bob Janet<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/799/nicastro799.html">Write on the Money: the Ten Commandments (plus five) | |
| of Highly Profitable Sales Letter Writing</A></FONT></STRONG>—by Ernest Nicastro<BR></A> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/799/nelson799.html">Build Your Marketing Plan Upon Multiple Pillars to Make Your Business Stronger!</A></FONT></STRONG>—by Bob Nelson<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/799/knb799.html">Building Relationships—And Sales—Through Your Store Newsletter</A></FONT></STRONG>—by Rich Kizer & Georganne Bender<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/nicastro499.html">How To Write A "Smooth-Flowing" Sales Letter</A></FONT></STRONG>—by Ernest W. Nicastro<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/barrett499.html">How to Write Successful Ad "Copy"</A></FONT></STRONG>—by Sue Barrett<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/pinskey499.html">Sell More With Free Advertising!</A></FONT></STRONG>—by Raleigh Pinskey<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/knb499.html">Profiling Your Customers Leads to Increased Sales</A></FONT></STRONG>—by Rich Kizer and Georganne | |
| Bender<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/column399.html">Which Would You Prefer: More Traffic or More Sales?</A></FONT></STRONG>—by Bob Langdon<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/reece399.html">How to Put the Profit-Producing Power of Couponing to Work for You</A></FONT></STRONG>—by Thom Reece<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/shay399.html">Setting Your Retail Store Apart From the Competition</A></FONT></STRONG>—by Tom Shay<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/199/column.html">Nine Low-Cost/No-Cost Retail Christmas Promotions</A></FONT></STRONG>—by Bob Langdon<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/popy118.html">Does Your Yellow Pages Ad Make You See Red?</A></FONT></STRONG>—by Bob Popyk<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/slut118.html">Business Cards Can Connect You To More Customers</A></FONT></STRONG>—by Marc and Jeff Slutsky<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/knb118.html">Selling to Boomers: The Power Consumers</A></FONT></STRONG>—by Rich Kizer and Georganne Bender<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/898/slutsk898.html">Be Careful When Planning Cross-Promotions</A></FONT></STRONG>—by Marc and Jeff Slutsky<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/898/popyk898.html">Are You Inadvertantly Alienating Your Customers?</A></FONT></STRONG>—by Bob Popyk<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/nelso798.html">Secret Tips and Techniques For Creating a Big Volume Sale</A></FONT></STRONG>—by Bob Nelson<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/popyk798.html">Checked Your Credibility Quotient Lately?</A></FONT></STRONG>—by Bob Popyk<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/slagl798.html">Do Promotional Products Really Work?</A></FONT></STRONG>—by G. Stephen Slagle<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/slutsky798.html">Make ALL of Your Employees Salespeople</A></FONT></STRONG>—by Marc & Jeff Slutsky<BR> | |
| <BR><BR><Font size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/popyk698.html">Are Advertising Specialty Items Really Effective?</A></Font></STRONG>—by Bob Popyk<BR> | |
| <BR><BR><Font size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/nelson698.html">Confused About Promoting in the "90s? Take the POWER Retailing Quiz</A></Font></STRONG>—by Bob Nelson<BR> | |
| <BR><BR><Font size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/davidson698.html">Using Press Releases to Promote Yourself and Your Store</A></Font></STRONG>—by Jeff Davidson<BR> | |
| <BR><A HREF="#top">Back to Top</A><BR><BR> | |
| <P><H1><A NAME="employee">Employee Management:</A></H1></P> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/799/obarski799.html">Four Proven Ways To Get a Grip on Great Retail Employees!</A></FONT></STRONG>—by Anne Obarski<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/arbuthnot499.html">Where to Find Retail Ideas Aplenty</A></FONT></STRONG>—by Scott Arbuthnot<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/connor499.html">Retailers, Beware These Interviewing Pitfalls</A></FONT></STRONG>—by Tim Connor, CSP<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/giacalone499.html">Do Your Employees Deserve Raises—Or Acting Awards?</A></FONT></STRONG>—by Robert A. Giacalone, Ph.D.<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/fenton2399.html">Don't Hire Great Retail Employees... Steal Them!</A></FONT></STRONG>—by Richard Fenton<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/giacalone399.html">Using Exit Surveys Effectively in Retail Organizations</A></FONT></STRONG>—by Robert A. Giacalone, Ph.D.<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/connor399.html">Employee Reviews Are Opportunities</A></FONT></STRONG>—by Tim Connor<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/199/waltz199.html">How to Conduct More Effective Employee Reviews</A></FONT></STRONG>—by Andrea Waltz<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/199/shay199.html">Store Owners: Allow Your Managers to Manage</A></FONT></STRONG>—by Tom Shay<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/199/azar199.html">10 Mistakes Managers Make When Interviewing Retail Sales Applicants</A></FONT></STRONG>—by Brian Azar<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/199/fenton199.html">To Touch More Retail Customers, Teach Your Associates to Be an Extension of YOU</A></FONT></STRONG>—by Richard Fenton<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/conn118.html">Teach Your Employees to Think For Themselves | |
| </A></FONT></STRONG>—by Tim Connor, CSP<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/slutsk998.html">How to Recruit Top Retail Employees: A Few Ideas You Might Not Have Thought Of</A></FONT></STRONG>—by Marc and Jeff Slutsky<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/wing998.html">How to Deal More Effectively With Employees and Save Big Money on Headache Medication</A></FONT></STRONG>—by David Wing<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/conno998.html">The Secrets to Making Employee Reviews Worthwhile</A></FONT></STRONG>—by Tim Connor, CSP<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/carloni998.html">How to Turn Your Employees Into Team Players</A></FONT></STRONG> —by Lou Carloni<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/waltz998.html">Retailers Beware: Don't Take Your Top Producers For Granted</A></FONT></STRONG> —by Andrea Waltz<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/898/wing898.html">Is Employee Leasing the Solution to Your Company's Problems?</A></FONT></STRONG>—by David Wing<BR> | |
| <BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/anjolais798.html">To Find More Paying Customers, Take Good Care of Your "Internal" Customers</A></FONT></STRONG>—by Dawn AnJolias<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/roche798.html">Actively Seek Out What Bothers Your Employees About Their Jobs—And The Organization</A></FONT></STRONG>—by Bill Roche<BR> | |
| <BR><BR><Font size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/fenton698.html">Do You Know Who Your REAL Customers Are?</A></Font></STRONG>—by Richard Fenton<BR> | |
| <BR><A HREF="#top">Back to Top</A><BR><BR> | |
| <P><H1><A NAME="online">Online Retailing:</A></H1></P> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/column199.html">Is 1999 the Year You Finally Put Your Retail Business Online?</A></FONT></STRONG>—by Bob Langdon<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/199/davidson199.html">Make the Internet Work for Your Business</A></FONT></STRONG>—by Jeff Davidson<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/column998.html">Retailing on the Internet—WITHOUT a Website</A></FONT></STRONG>—by Bob Langdon<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/898/column898.html">Online Retailing: The Secrets to Success Are In the Details</A></FONT></STRONG>—by Bob Langdon<BR> | |
| <BR><BR><Font size="3"><STRONG><A TARGET="_blank" CLASS="item" HREF="http://dss-sites.com/about.html">How to Put Your Business Online Without Going Broke or Insane</A></Font></STRONG>—by Bob Langdon<BR> | |
| <BR><BR><Font size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/column698.html">Customer Newsletters Don't Have to Be Expensive to Be Effective</A></Font></STRONG>—by Bob Langdon<BR> | |
| <BR><A HREF="#top">Back to Top</A><BR><BR> | |
| <P><H1><A NAME="motivation">Motivational:</A></H1></P> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/899/column799.html">Dealing With Stress, Doubt, and Burnout</A></Font></STRONG>—by Bob Langdon<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/799/keller799.html">Find the Key to Your Security</A></FONT></STRONG>—by Jeff Keller<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/keller499.html">Self-Esteem: Your Key To Personal Power!</A></FONT></STRONG>—by Jeff Keller<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/connor2499.html">Living Between the Peaks and Valleys</A></FONT></STRONG>—by Tim Connor, CSP<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/davidson499.html">Visualize Your Success to Make it Real</A></FONT></STRONG>—by Jeff | |
| Davidson, MBA, CMC<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/199/connor199.html">Unleash the The Power of Positive Thinking</A></FONT></STRONG>—by Tim Connor<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/keller399.html">Tolerance—Strength or Weakness?</A></FONT></STRONG>—by Jeff Keller<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/199/keller199.html">Confront Your Fears and Grow</A></FONT></STRONG>—by Jeff Keller<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/kell118.html">Create Positive Mental Pictures to Make 1999 Your Best Year Ever</A></FONT></STRONG>—by Jeff Keller<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/kelle998.html">Build Your Success By Recognizing Others </A></FONT></STRONG>—by Jeff Keller<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/coach998.html">Take Your Sales to New Heights With These Seven Proven Self-Motivators</A></FONT></STRONG>—by Hilton Johnson<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/898/kelle898.html">How Are You? Your Answer Says a Lot About You</A></FONT></STRONG>—by Jeff Keller<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/898/conno898.html">It's Hard to Soar Like an Eagle When You're Surrounded by Turkeys</A></FONT></STRONG>—by Tim Connor, CSP<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/keller798.html">The Secret to Being "Lucky"</A></FONT></STRONG>—by Jeff Keller<BR> | |
| <BR><BR><Font size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/keller698.html">Get Out There and "Fail"!</A></Font></STRONG>—by Jeff Keller<BR> | |
| <BR><BR><Font size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/archives/anjolais698.html">Are You In It For theLong Run? Finding Your Balance Can Help You Go the Distance</A></Font></STRONG>—by Coach Dawn AnJolais<BR> | |
| <BR><A HREF="#top">Back to Top</A><BR><BR> | |
| <P><H1><A NAME="service">Retail Customer Service:</A></H1></P> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/799/brice799.html">Ten Customer Service Policies to Take Your Retail Business to the Next Level</A></FONT></STRONG>—by Stacy Brice<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/799/popyk2799.html">Is Your Automated Phone System Costing You Business?</A></FONT></STRONG>—by Bob Popyk<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/phillips499.html">Little Things Mean a Lot in Retail Sales</A></FONT></STRONG>—by Rick Phillips<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/799/column499.html">Are You Alienating Your Customers Without Even Knowing It?</A></FONT></STRONG>—by Bob Langdon<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/phillips399.html">Who's the REAL Boss?</A></FONT></STRONG>—by Rick Phillips<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/199/phillips199.html">Want More Ideas on How to Increase Retail Sales and Profits? Ask Your Customers!</A></FONT></STRONG>—by Rick Phillips<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/obarski399.html">Treat Me Like an Old Bag—Please!</A></FONT></STRONG>—by Anne M. Obarski<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/199/nicastro199.html">Take a Proactive Approach to Customer Retention With an | |
| Organized "Customer Aftercare" Program</A></FONT></STRONG>—by Ernest Nicastro<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/199/knb199.html">Basic Training and Beyond</A></FONT></STRONG>—by Rich Kizer & Georganne Bender<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/shay118.html">Developing Retail Employees That Show Their Concern for Customers</A></FONT></STRONG>—by Tom Shay<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/obar118.html">Clothes Might Make the Man but Clothes Do Not Make a Customer </A></FONT></STRONG> —by Anne M. Obarski<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/phill998.html">Listen to Your Customer — She's Trying to Tell You How to Sell to Her</A></FONT></STRONG>—by Rick Phillips<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/brice998.html">Customer Service: Give Your Customers a Straight Answer Up Front</A></FONT></STRONG> —by Stacy Brice<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/obar998.html">Surprise Your Customers With the Unexpected</A></FONT></STRONG> —by Anne M. Obarski<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/898/phill898.html">Complaints Welcome Here</A></FONT></STRONG>—by Rick Phillips<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/898/golds898.html">Understanding the Real Reason Customers Buy</A></FONT></STRONG>—by David Goldsmith<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/teldr798.html">Who's to Blame For Poor Customer Service?</A></FONT></STRONG>—by Nancy Friedman<BR> | |
| <BR><A HREF="#top">Back to Top</A><BR><BR> | |
| <P><H1><A NAME="financial">Financial Issues:</A></H1></P> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/pehrson499.html">Accounting Tips for Small Businesses</A></FONT></STRONG>—by Marnie Pehrson<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/dfco499.html">Is Your Cash Flow Really Being Managed?</A></FONT></STRONG>—by Patti Person, CPA, MST<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/dberdon499.html">Family Business Owners: Skip the Tax With A Dynasty Trust</A></FONT></STRONG>—by Daniel A. Shapiro, | |
| CPA, J.D., LL.M.<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/199/dfco199.html">Is Your Retail Business Optimally Structured?</A></FONT></STRONG>—by Paul Rosenkranz<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/dbco118.html">Making Your Retail Operation Sizzle</A></FONT></STRONG>—by Michael DeVito<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/stib118.html">How to Measure Your Store's Profitability (or in the words of New York's former Mayor: "How am I doing?")</A></FONT></STRONG>—by Ginny Stibolt<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/998/kunk998.html">Should You Buy or Lease Your Business Vehicles?</A></FONT></STRONG> —by Stephen Kunkel<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/898/tfs898.html">Could an Independent Audit Benefit Your Company?</A></FONT></STRONG>—by Ken Krozy<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/898/sattl898.html">Examining Buy-Sell Agreements For Your Family Business's Health</A></FONT></STRONG>—by Robert M. Sattler, CPA<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/boone798.html">How to Cheat the Tax Man—Legally</STRONG> (Hint: A Gift Now is Worth More Than At Death)</A></FONT>—by Norman M. Boone, MBA, CFP<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/tfs798.html">How to Encourage 401(k) Plan Participation by Your Employees</A></FONT></STRONG>—by Tofias, Fleishman, Shapiro & Co.<BR> | |
| <BR><A HREF="#top">Back to Top</A><BR><BR> | |
| <P><H1><A NAME="technology">Retail Technology:</A></H1></P> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/499/meisler499.html">What's All The Fuss About the Year 2000 Bug—and How Does it | |
| Affect Retailers?</A></FONT></STRONG>—by Jim Meisler<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/meisler399.html">What Does the Future of Retailing Hold for You?</A></FONT></STRONG>—by Jim Meisler<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/199/meisler199.html">Ten Tips for Buying a Retail Computer System</A></FONT></STRONG>—by Jim Meisler<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/buny118.html">Tracking Store Traffic Can Help Boost Your Retail Sales by 20% or More</A></FONT></STRONG>—by Michael Bunyar<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/1198/meis118.html">Computerizing Your Retail Business</A></FONT></STRONG> —by Jim Meisler<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/898/marti898.html">Could the Year 2000 Bug Cost <U>YOU</U> Your Job?</A></FONT></STRONG>—by Larry R. Martinez, Esq.<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/898/stibo898.html">In Search of the Perfect Retail Automation System</A></FONT></STRONG>—by Ginny Stibolt<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/ciuci798.html">Spying on Your Customers: Those with the Best Information Win!</A></FONT></STRONG>—by Jan Ciuciura<BR> | |
| <BR><A HREF="#top">Back to Top</A><BR><BR> | |
| <P><H1><A NAME="merchandising">Retail Merchandising:</A></H1></P> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/399/knb399.html">How to Increase Your "Shelf" Esteem</A></FONT></STRONG>—by Rich Kizer & Georganne Bender<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/898/kizer898.html">How to Make Your Store More "Boomer-Friendly"</A></FONT></STRONG>—by Rich Kizer and Georganne Bender<BR> | |
| <BR><BR><FONT size="3"><STRONG><A CLASS="item" HREF="http://retailernews.com/798/buzze798.html">Take a New Look at Your Store Through Your Customers' Eyes</A></FONT></STRONG>—by Darcie Buzzelle<BR> | |
| <BR><A HREF="#top">Back to Top</A><BR><BR> | |
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