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<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML//EN">
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<meta name="GENERATOR" content="Microsoft FrontPage 3.0">
<title>The Credit Valley Hospital - Programs and Services</title>
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<body bgcolor="#FFFFFF" text="#000000" link="#001058" vlink="#19640A" alink="#000000">
<table border="0" cellspacing="20" width="583">
<tr>
<td valign="top" width="97"><img src="services.gif" alt="Programs and Services" WIDTH="75" HEIGHT="100"> <p align="center">Programs<br>
&amp; Services</p>
<p align="center"><a name="disabled" href="Default.htm" webbot-href="--WEBBOT-HOME--">The Credit Valley Hospital
Home Page</a></td>
<td valign="top" width="442"><h5 align="center">The Credit Valley Hospital</h5>
<p><font color="#001058" size="7"><a name="programs and services">Programs &amp; Services </a></font></p>
<p><font size="2" color="#001058"><a href="#ambulatory">Ambulatory Care</a>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<a href="#matcare">Maternal Services</a></font></p>
<p><font size="2" color="#001058"><a href="#marketing">Community Relations &amp;
Communications</a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a href="#mental">Mental
Health Services</a></font></p>
<p><font size="2" color="#001058"><a href="#critical">Critical Care&nbsp; </a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a href="#occupational">Occupational Therapy</a></font></p>
<p><font size="2" color="#001058"><a href="#diabetes">Diabetes Education&nbsp; </a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a href="#oncology">Oncology</a></font></p>
<p><font size="2" color="#001058"><a href="#imaging">Diagnostic Imaging</a>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a href="#pharma">Pharmacentre</a></font></p>
<p><font size="2" color="#001058"><a href="#emergency">Emergency </a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a href="#physio">Physiotherapy</a></font></p>
<p><font size="2" color="#001058"><a href="#food">Food Services</a>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<a href="#psychology">Psychology</a></font></p>
<p><font size="2" color="#001058"><a href="#healthr">Health Information Management</a>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a href="#seniors">Rehab Day Hospital</a></font></p>
<p><font size="2" color="#001058"><a href="#home">Home Dialysis Unit</a>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a href="#rehabilitation">Rehabilitation</a></font></p>
<p><font size="2" color="#001058"><a href="#inpatient">In-Patient Pharmacy</a>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<a href="#renal">Renal Programme</a></font></p>
<p><font size="2" color="#001058"><a href="#Infection Prevention &amp; Control">Infection
Prevention &amp; Control </a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<a href="#socialwork">Social Work</a></font></p>
<p><font size="2" color="#001058"><a href="#Laboratory">Laboratory Medicine</a>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a href="#speech">Speech and Audiology</a></font></p>
<p><font size="2" color="#001058"><a href="#library">Library</a>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<a href="#spirit">Spiritual &amp; Religious Services</a></font></p>
<p><font size="2" color="#001058"><a href="#matcare">Maternal Care</a>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<a href="#medical">Surgical Unit</a></font></p>
<p><img src="new.gif" alt="new.gif (1033 bytes)" WIDTH="36" HEIGHT="16"><a href="#The Credit Valley Rehabilitation Centre"><font size="2" color="#001058">The Credit
Valley Rehabilitation Centre</font></a></p>
<hr>
<p><a name="ambulatory"><font color="#001058" size="5">Ambulatory Care</font></a></p>
<p><b>Facts:</b></p>
<p>The number of outpatient visits to the Ambulatory Care Department in the 1998/99 fiscal
year were approximately 42,000.</p>
<p><b>Features:</b><br>
The Ambulatory Care Department provides multidisciplinary care in the following
specialties:<br>
Gynaecology clinics which include infertility, colposcopy and LEEP; Medicine clinics which
include endocrinology, pain, epilepsy, rheumatology and recovery for procedures carried
out in imaging such as biopsies; and surgical clinics which include plastics, vascular,
general, fracture, breast and ophthalmology.&nbsp; The ophthalmology clinics include laser
treatments, eye, ultrasound, fluoroscein angiography and visual field studies.</p>
<p><font size="5">Endoscopy</font></p>
<p><strong>Facts:</strong></p>
<p>The number of outpatient visits to the endoscopy suite in the 1998/99 fiscal year
exceeded 4,700.</p>
<p><strong>Features:</strong></p>
<p>The endoscopy suite provides a variety of diagnostic procedures; gastroscopies,
duodenoscopies, colonoscopies, flexible sigmoidoscopies, ERCP's, bronchoscopies and other
procedures to control haemorrhage in the gastro-intestinal tract as well as dilatation and
haemorrhoid banding.&nbsp; The portability of the systems allows procedures to be done at
the bedside for patients in the critical care areas of the hospital.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="marketing"><font color="#001058" size="5">Community Relations and
Communications</font></a></p>
<i><p>We&#146;re the people behind the scenes who help to make things run smoothly.</p>
<p>We focus on relationships internally and externally&#133;</i><b></p>
<p>Here&#146;s What We Do</b><i></p>
<p>We Help To Get The Message Out Through&#133;</i><ul>
<li>Patient Information brochures (explaining what to expect of a certain procedure,
services provided, self-help/self-care assistance etc.)</li>
<li>News Releases </li>
<li>A Credit To Your Health, our eight page community newspaper</li>
<li>A Credit To Your Health video presentation on Roger&#146;s Cable</li>
<li>Annual Report / Annual Meeting in June of every year</li>
<li>CVH&#146;s Web site at www.cvh.on.ca</li>
<li>Special purpose videos</li>
<li>Advertising</li>
</ul>
<i><p>We Also Do Community Events and Tours Such As&#133;<ul>
</i>
<li>Our Community Education Night Health Series which runs from September through June</li>
<li>Special Events/Open Houses: such as our bi-annual Teddy Bear Picnic</li>
</ul>
<i><p>We&#146;re Also Video Producers&#133;<ul>
</i>
<li>Writing, producing and directing our own A Credit To Your Health video series</li>
<li>As well as other special purpose videos</li>
<li>And we sell video footage for external purposes</li>
</ul>
<i><p>We&#146;re the &quot;liaison&quot; with&#133;</i><ul>
<li>Community </li>
<li>Media </li>
<li>Social service groups</li>
<li>Many other health care organizations and associations</li>
<li>Municipal, Provincial and Federal government representatives and agencies</li>
<li>And we have a Community Relations Officer (CRO) who greets and assists our patients and
visitors as they come through the main lobby</li>
</ul>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="The Credit Valley Rehabilitation Centre"><font size="5">The Credit Valley
Rehabilitation Centre </font></a></p>
<p>The Credit Valley Rehabilitation Centre is here to help those on the road to recovery.
Providing therapy for musculoskeletal, multiple trauma and catastrophic injuries, the
Rehabilitation Centre specializes in individualized, immediate access to professionals in
a range of professional disciplines, specifically for Motor Vehicle Accident patients and
for those with Insurance Coverage.</p>
<p>For referral information, please call us at 905-813-6181.<br>
Business Hours: Monday to Friday, 8:00 a.m. to 6:00 p.m.</p>
<p><strong>Our Programs Provide:</strong><br>
Immediate access to appropriate multidisciplinary services.<br>
Individualized assessment by registered professionals specializing in soft tissue, trauma
and complex, and head injury management.<br>
Emphasis on early intervention and progression of treatment to promote early return to the
client's pre-injury activity level (clients will enter the appropriate programme matching
their state of recovery).<br>
Frequent verbal and written communication and final report discharge.<br>
Family involvement to include education, case conference, discharge planning and
follow-up.</p>
<p><strong>Our Specialized Services Include:</strong><br>
Medical and Neuropsychological Assessments as required;<br>
Cognitive, Speech and Language, and NeuroMotor Rehabilitation;<br>
Pain Management and Biofeedback Intervention;<br>
Post Traumatic Stress Disorder Management;<br>
Hydrotherapy Intervention;<br>
Functional Capacity Evaluation;<br>
Massage Therapy;<br>
Orthopaedic Physiotherapy Assessment/Treatment;</p>
<p><strong>Our Multidisciplinary Team:</strong><br>
Physicians<br>
Psychologists<br>
Occupational Therapists<br>
Physiotherapists (manual therapy trained)<br>
Speech and Language Pathologists<br>
Nurses<br>
Dietitians<br>
Pharmacists<br>
Massage Therapists<br>
Kinesiologists<br>
Social Workers</p>
<p><strong>Admission Process:</strong><br>
The screening process initiated by a verbal or written referral consists of:<br>
A general review of the client's status.<br>
Clarification of rehabilitation needs.<br>
Summary of assessment and treatment needs.</p>
<p><strong>The Screening Defines:</strong><br>
The appropriateness of the Rehabilitation Programme.<br>
The costs of recommended assessment or treatment plan.</p>
<p><strong>Musculoskeletal - Soft Tissue Injury Programme</strong><br>
The Programme consists of physical therapy intervention with consultation from other
disciplines as required.</p>
<p><strong>PHASE I:</strong><br>
Intervention and treatment incorporates education and pain relieving modalities
(Electrical therapies, Ultrasound, Hydrotherapy, hot and cold therapies).<br>
Initiation of early individualized functional movement exercises and mobilizations to
improve range of motion and flexibility.</p>
<p><strong>PHASE II:</strong><br>
Progression of individualized active exercise programme to include strengthening in
functional movements and endurance training.<br>
Focus on restoring client's physical ability to match the pre-injury activity level.</p>
<p><strong>Multiple Trauma - Complex Injury Programme</strong><br>
The Programme is an extension of the physical therapy intervention programme (as outlined
above) plus the following activities as required.&nbsp; Pain management intervention may
include:<br>
- education, biofeedback training, hypnosis, <br>
- structured group activities and behavioural strategies.<br>
Functional capacity and ergonomic evaluations at home or at job site.<br>
Treatment and prevention of repetitive strain injury.</p>
<p><strong>Catastrophic - Acquired Brain Injury Programme</strong><br>
The Programme provides a fully comprehensive multidisciplinary focus with the following
services as required.<br>
Physical assessment of neuromuscular status with treatment focusing on maximizing the
client's mobility and functional level.<br>
Assessment of a client's cognitive abilities with treatment directed at re-establishing
pre-trauma levels of functioning.<br>
Functional capacity evaluation, work conditioning, job or home site analysis and
management of the return to work process.<br>
Short term psychotherapy to reduce anxiety and disability related to trauma.<br>
Assessment, treatment and management of clients with deficits in speech, language or
hearing in order to maximize communicative functioning.<br>
Individual, marital and family counselling, and discharge planning to promote psychosocial
adjustment and coping skills.</p>
<p align="center"><a href="#programs and services">To Top</a></p>
<hr>
<p><a name="critical"><font color="#001058" size="5">Critical Care:&nbsp; ICU/CCU</font></a></p>
<p><b>Facts:</b></p>
<p><font face="default">In the 1998/99 fiscal year, 442 patients were admitted to ICU and
390 patients were admitted to CCU.</font></p>
<p><b>Features:</b><br>
The eight-bed Intensive Care Unit and eight-bed Coronary Care Unit support patients from
surgical, cardiology, medical, oncology, renal and maternal child programmes. With access
to state-of-the-art equipment, care is provided by a multidisciplinary team including
physicians, nurses, nutritionists, pharmacists, respiratory therapists, physical and
occupational therapists, social workers and chaplains.</p>
<p>The Intensive Care Unit provides services that include cardiac monitoring, hemodynamic
monitoring and ventilator support, continuous veno-venus hemodialysis and peritoneal
dialysis.&nbsp; The Coronary Care Unit provides services that include cardiac monitoring,
recovery from heart attacks and other cardiac supports, temporary transvenous pacemaker
insertion, heart muscle biopsies, bundle of HIS studies and cardioversions. &nbsp;
Education for both patients and their families is a large component of care in the
critical care setting.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="diabetes"><font color="#001058" size="5">Diabetes Education</font></a></p>
<p><b>Facts:</b><br>
The Diabetes Education Centre is open from 0800-1600 hours Monday to Friday and during the
evening from 1830-2100 hours when the evening group program is in progress, (three
evenings per month), patients are accepted with a written referral from a registered
physician.<br>
Programs for diabetes management include three half-day group education sessions, group
evening programs, individual counseling and ongoing follow-up care. This past year the
Diabetes Education Centre registered over 5,700 patient visits.</p>
<p><b>Features:</b><br>
The Diabetes Education Centre at The Credit Valley Hospital provides assessment,
counseling and education to both inpatients and outpatients with diabetes mellitus (Type 1
and Type 2) and gestational diabetes.<br>
The philosophy of the Diabetes Education Program focuses upon education, teaching, and
information sharing. The philosophy encompasses the belief that improved patient
understanding, increased patient awareness, health promotion, and professional input into
patient problem solving can, and does lead to an improved quality of life for the patient
with diabetes.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><font color="#001058" size="5"><a name="imaging">Diagnostic Imaging</a></font></p>
<p>The Diagnostic Imaging Department will perform over 100,000 examinations this year.
This total consists of:<ul>
<li>18,000 ultrasound exams</li>
<li>5,000 nuclear medicine exams</li>
<li>8,500 C.T. exams</li>
<li>5,500 mammography exams</li>
<li>65,000 x-ray exams</li>
</ul>
<b><p>Features:</b></p>
<p>The Imaging Department at The Credit Valley Hospital is equipped with state-of-the-art
technology which allows us to provide the best service possible to our community. Imaging
services are provided on an inpatient, outpatient and emergency basis. Emergency coverage
is offered 24 hours a day, seven days a week. The majority of imaging examinations are
performed digitally which allows the information to be stored by a computer system. These
images can be transferred electronically to many areas of the hospital, to your doctor's
office or other medical institutions. </p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="emergency"><font color="#001058" size="5">Emergency</font></a></p>
<p><b>Facts:</b><br>
Provides optimal level of emergency care to all patients through immediate triage
assessment prioritization and intervention. </p>
<p>Provides Emergency Care 24 hours a day, seven days a week.</p>
<p>Annual patient visits are 60,000.&nbsp; The Credit Valley Hospital Emergency Department
is among the busiest &quot;ER's&quot; in Metro and 905/GTA.</p>
<p><b>Features:</b></p>
<p>Recent expansion of the Emergency Department was completed in 1998 to increase
treatment spaces to 34 within three patient care zones.</p>
<p>Care Centre One:&nbsp; Provides care for emergent, acutely ill patients, e.g. Trauma,
Resuscitation, etc.</p>
<p>Care Centre Two:&nbsp; Provides care for urgent priority patients requiring care and
treatment.</p>
<p>Care Centre Three:&nbsp; Provides a Clinic Environment for ambulatory patients
presenting with non-urgent patients.</p>
<p>Quick Response Program:&nbsp; QRP staff provide early intervention and discharge
planning to assist patients and families to manage care at home with appropriate supports
and community services.</p>
<p>Crisis Intervention Team:&nbsp; The Crisis Intervention Team functions as an integral
part of the emergency team for management of patients and families presenting with
psychosocial problems.</p>
<p>The type of care provided in the &quot;ER&quot; has shifted over the past several
years, with more clinical intervention, diagnostic testing and observation care being
provided in the &quot;ER&quot; in place of admission to a hospital bed whenever possible.</p>
<p>Paediatric visits are one-third of the visits to &quot;ER&quot; or approximately 20,000
per year.&nbsp; The high volume of&nbsp; paediatric patients requires additional resources
and specialized skills among the multidisciplinary team for children and families.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="food"><font color="#001058" size="5">Food Services</font></a></p>
<p><b>Features:</b><br>
Cook/Chill Food Production All food production is completed in five days for seven days'
service<br>
Skylight Meal Services Operating a &quot;Front Door Barbecue&quot; cart during the summer
months. Permanent Pizza &amp; Pasta Bar, and Bakery &amp; Coffee Cafe. Serving 1,200
customers daily with 600 at lunch service. Nutrition Assessment and Education Ontario
College of Dietitians' Registered Dietitians provide nutritional expertise for renal,
oncology, paediatrics, general medicine clients. Patient meal choices by computerization
patient meal selections are computer-driven. To accommodate individual food preferences
and dislikes, each patient/client is contacted within 24 hours of admission by a food
service representative or a volunteer.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="healthr"><font color="#001058" size="5">Health Information Management</font></a></p>
<p><b>Facts:</b><br>
More than two million lines of medical information is transcribed each year.&nbsp; A full
range of centralized transcription services are available, including:&nbsp; history and
physical examination reports, consultations, operative reports, pathology reports, x-ray
reports, etc.</p>
<p>Approximately 300,000 copies of patient-related information are sent out each year.
&nbsp; Millions of pages are scanned into CVH's optical system, to be merged with the
electronically created information for viewing in the on-line patient record.</p>
<p><b>Features:</b><br>
The Health Information Management Department performs the following functions regarding
the information relating to patients:<ul>
<li>ensures receipt of records</li>
<li>signs records in/out</li>
<li>files and retrieves paper-based patient records (1985-1996)</li>
<li>provides records to authorized users, upon request</li>
<li>scans and indexes hand-written documents</li>
<li>analyzes records for completion according to relevant legislation</li>
<li>maintains an incomplete record management system to assist physicians in ensuring
mandatory data capture</li>
<li>codes all records accordingly to the ICD-9-CM classification system</li>
<li>abstracts relevant data from patient records, for submission to the national reporting
agency (CIHI)</li>
<li>provides statistical analysis services</li>
<li>handles requests for release of information</li>
<li>provides copies of patient information to authorized recipients, for purposes of ongoing
patient care</li>
<li>transcribes dictated reports for inclusion in the electronic health record</li>
</ul>
<p>Recognized leaders in the electronic record progress, Health Information Management at
CVH is among the first hospitals to institute hospital-wide electronic signature for all
transcribed reports.&nbsp; They have two work-from-home projects underway:&nbsp; medical
transcription and coding.&nbsp; Within the next few months, they will extend their coding
to include Emergency Room information.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="home"><font color="#001058" size="5">Home Dialysis Unit</font></a></p>
<p><b>Facts:</b><br>
Each patient is assigned a primary nurse as they join the program. The nurse will assess
and plan the care program with the patient and family. Each patient completes a customized
in-hospital education programme before performing their own home dialysis. &nbsp; The
program currently has 95 patients.</p>
<p><b>Features:</b><br>
Provides a program of nursing care, education and support for patients with end stage
renal disease who wish to perform their own dialysis at home.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="inpatient"><font color="#001058" size="5">In-Patient Pharmacy</font></a></p>
<p><b>Features:</b><br>
Point of use and automated tablet counter technology utilized as part of the drug
distribution system. Comprehensive intravenous admixture service including chemotherapy
and total parental nutrition. Drug Use Evaluation programme ensures cost-effective and
quality pharmaceutical services. Pharmacists are an integral part of the multidisciplinary
team and provide patients with pharmaceutical care. Consolidated pharmaceutical
procurement has been introduced to achieve effective inventory management. Fully
computerized pharmacy system which is integrated with many other hospital modules.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="Infection Prevention &amp; Control"><font color="#001058" size="5">Infection
Prevention &amp; Control</font></a></p>
<p><strong><font color="#001058">Facts:</font></strong></p>
<p><font color="#001058">The Infection Prevention &amp; Control Unit is managed by the
infection control officer, and laboratory program manager.&nbsp; Infection control
practitioners are responsible for ground level investigation and control, and work in
close harmony with the Microbiology Laboratory.&nbsp; An infectious diseases specialist is
also available for consultation.</font></p>
<p><strong><font color="#001058">Features:</font></strong></p>
<p><font color="#001058">The Infection Prevention &amp; Control Unit's mandate is the
prevention and control of nosocomial (hospital-acquired) infection in patients, staff and
visitors.&nbsp; This is achieved through continuous surveillance, epidemiological
investigation of clusters of infection, education, consultation, policy and procedure
development in liaison with hospital programmes and research.</font></p>
<p><font color="#001058">Patients in-hospital, who are found to have infections of certain
types may be isolated in various ways, and visitors and family may be requested to assist
by paying special attention to handwashing.&nbsp; These time honored
&quot;containment&quot; techniques for infections are simple but powerful, and are
increasingly important as all health care facilities face the challenge of organisms that
have become resistant to many antibiotics.</font></p>
<p><font color="#001058">The CVH Infection Prevention &amp; Control Unit would like to
remind you to get your Influenza A (flu) shot if you fall into one of the following risk
groups, or have close contact i.e. family member, with someone who falls into one of the
following risk groups.&nbsp;&nbsp; (The flu shot is given <u>every year in the autumn</u>.):</font><ul>
<li><font color="#001058">persons age 65 or older</font></li>
<li><font color="#001058">anyone with chronic heart, lung or kidney disease</font></li>
<li><font color="#001058">anyone who lives or works in a nursing home</font></li>
<li><font color="#001058">anyone with diabetes, cancer, a blood disorder or an immune
problem</font></li>
<li><font color="#001058">children and teenagers (ages 6 months to 18 years) who have been
treated with acetylsalicylic acid (aspirin) for long periods</font></li>
</ul>
<p><font color="#001058">Persons who fall into the above high-risk categories can go to
their family physician for the flu shot, free of charge.&nbsp; All others, including
contacts may purchase the vaccine at their local pharmacy.&nbsp;</font></p>
<p><font color="#001058">As well, persons who fall into the following risk groups below
who have not had the pneumococcal vaccine can get this shot at the same time as the
Influenza vaccine:</font><ul>
<li><font color="#001058">persons over age 65</font></li>
<li><font color="#001058">adults and children over 2 years with:</font></li>
<li><font color="#001058">chronic heart, lung or kidney disease</font></li>
<li><font color="#001058">nephrotic syndrome</font></li>
<li><font color="#001058">cirrhosis of the liver</font></li>
<li><font color="#001058">alcoholism</font></li>
<li><font color="#001058">diabetes mellitus</font></li>
<li><font color="#001058">chronic cerebrospinal fluid leak</font></li>
<li><font color="#001058">HIV infection and AIDS</font></li>
<li><font color="#001058">other immunosuppressive diseases</font></li>
<li><font color="#001058">no spleen or a spleen that does not work properly</font></li>
<li><font color="#001058">sickle cell disease</font></li>
</ul>
<p><font color="#001058">Your family doctor is the best source of information as to
whether or not you should have these vaccines.&nbsp; Additional information can be found
on the Internet:</font></p>
<p align="center"><font color="#001058"><a href="http://www.gov.on.ca/health/english/pub/immun/inf.html">Influenza vaccination</a> </font></p>
<p align="center"><font color="#001058"><a href="http://www.gov.on.ca/health/english/pub/immun/pnem.html">Pneumococcal vaccination</a>
</font></p>
<p align="center"><a href="#programs and services"><font color="#001058">Top</font></a></p>
<hr>
<p><a name="Laboratory"><font color="#001058" size="5">Laboratory Medicine</font></a> </p>
<p><b><u>GENERAL OVERVIEW</u></b> </p>
<p>The Department of Laboratory Medicine at the Credit Valley Hospital serves both an
inpatient and outpatient population, performing over two million tests annually. The state
of the art laboratory provides all services to assist the physician in diagnosing
patients. </p>
<p><b><u>TRANSFUSION MEDICINE</u></b> </p>
<p>The role of transfusion medicine is to provide compatible blood and blood products for
medical and surgical patients as well as to perform prenatal and post-partum blood
grouping antibody screening for obstetrical patients. </p>
<p><b><u>HAEMATOLOGY</u></b> </p>
<p>The role of haematology is to test for changes in blood cells in diseases such as
anaemia infection and leukemia. This includes examinations of peripheral blood and bone
marrow. In addition, this department tests the blood clotting mechanism. </p>
<p><b><u>HISTOLOGY/CYTOLOGY</u></b> </p>
<p>The histology/cytology department has the responsibility for the preparation of all
tissue specimens and body fluids removed at surgery, by needle biopsy or aspiration. The
prepared tissue is examined by a Pathologist, who then makes a diagnosis. </p>
<p><b><u>MICROBIOLOGY</u></b> </p>
<p>The Microbiology Department is responsible for the isolation, identification and
subsequent antimicrobial susceptibility testing of bacteria, fungi, and pathogenic
protozoa. </p>
<p><b><u>CLINICAL CHEMISTRY</u></b> </p>
<p>The chemistry department involves testing in the areas of routine chemical
constituents, enzymes, lipids, protein, protein electrophoresis, therapeutic drug
monitoring, diabetic management, hormone analysis, routine urinalysis and profiles of
abusive drugs. </p>
<p><b><u>GENETICS</u></b> </p>
<p>This division includes clinical and laboratory services.&nbsp; Families are referred
for assessment, counseling and testing of many possible genetic conditions.&nbsp; The
programme also offers prenatal diagnosis.&nbsp; In this Regional Cytogenetics Laboratory
human chromosomes from various tissues are analyzed.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="library"><font color="#001058" size="5">Library</font></a></p>
<p><b>Features:</b><br>
The library's collection focuses on clinical medicine with supplementary items in nursing,
public health and other allied health fields. There is also a specialized consumer health
collection which has approximately 300 items and a vertical file collection on medical
information for the layperson. The collection is available to the public for reference use
only.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="matcare"><font color="#001058" size="5">Maternal Care</font></a></p>
<p><b>Features:</b><br>
One labour room six labour/birthing rooms, The labour/birthing rooms closely resemble the
home environment with family involvement encouraged. Two delivery rooms/ORs one assessment
room one recovery room</p>
<p>The Obstetrical Nursing Unit offers 39 beds in 27 rooms (19 one-bed rooms, six two-bed
rooms and two four-bed rooms).</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="matserv"><font color="#001058" size="5">Maternal Services</font></a></p>
<p><b>Facts:</b><br>
Prenatal Education includes: Sibling and multipara classes (refresher). Parenting and
postpartum. Tours of obstetrical area. Caesarean section classes. Early pregnancy. Labour
and birth preparation.</p>
<p><b>Features:</b><br>
Pre-registration for all births. Genetic counseling . Amniocentesis. Post-partum Clinic.
Breast-feeding support.</p>
<p>Click here for <a href="articles/maternal.htm">An Introduction to
New Mothers &amp; Babies at The Credit Valley Hospital</a></p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="mental"><font color="#001058" size="5">Mental Health Services</font></a></p>
<p><font size="4"><strong>2D Inpatient Psychiatry</strong></font></p>
<p>In 1998/99, the psychiatric team provided inpatient mental health services to enable
the acutely ill patient to achieve optimum health, wellness and integration back into the
community.</p>
<p>The role of the 2D multidisciplinary team is to deliver specialized programs to Peel
residents with severe, acute mental illness or mental health problems.&nbsp; To support
this role, emergency services, short-term inpatient assessments, stabilization, short-term
treatment and discharge planning are core components of the 2D inpatient psychiatric
program.</p>
<p>Multidisciplinary care and treatment were provided for approximately 500 patients, with
an average length of stay of 14.23 days per patient.</p>
<p>The mental health population is particularly vulnerable because of the nature of their
problems.&nbsp; Most experience significant difficulties achieving the basics in life,
such as shelter and job, as well as appropriate treatment and community support.&nbsp; The
2D Nursing staff focus on providing individual and group therapy (goal setting, wellness,
life skills, focus, activity, relaxation and exercise) to facilitate improved patient
functioning in activities of daily living, adult social, recreational and employment roles
and activities.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="occupational"><font color="#001058" size="5">Occupational Therapy and
Therapeutic Recreation</font></a></p>
<p><b>Facts:</b></p>
<p><font face="default">9,684 inpatient; 8,890 outpatient visits to occupational therapy;
6,540 inpatient; 545 outpatient visits to Therapeutic Recreation.</font></p>
<p><b>Features:</b></p>
<p><font size="4"><strong>Occupational Therapy</strong></font></p>
<p>Assessment and treatment in order to promote, develop or maintain function and
independence in daily living skills. Inpatient and outpatient services for individuals of
all ages, with impaired functioning due to physical injury or illness, psychiatric
illness, psychological problems, developmental delays or the aging process. Interventions
are directed toward physical function, sensory retraining, activities of daily living,
perceptual/cognitive functions, vocational adjustment, emotional adjustment, splinting,
equipment prescription (wheelchairs, assistive devices).</p>
<p>Inpatient services - medicine, surgery, renal, oncology, cardiac, rehabilitation,
continuing care, special care nursery, inpatient psychiatry. </p>
<p>Outpatient programs - hands and orthopaedics, paediatrics, rehabilitation day hospital,
schizophrenia programme, child and family services, START mental health day hospital and
The Credit Valley Rehab Centre. </p>
<h4>Therapeutic Recreation</h4>
<p>Treatment, education and recreation participation to enable persons with physical,
cognitive, emotional or social limitations to acquire and/or maintain the skills,
knowledge and behaviour that will allow them optimal enjoyment of their leisure time and
participate as fully as possible in society.</p>
<p>Interventions include leisure assessment, leisure education and counseling, leisure
skills development and adaptation, resources for community reintegration, community
outings, participation opportunities.</p>
<p>Inpatient services - rehabilitation, continuing care. </p>
<p>Outpatient services - rehabilitation day hospital and The Credit Valley Rehab Centre.</p>
<p>Palliative Care Program - Music Therapy is available to inpatients to promote mental,
physical, emotional and spiritual health.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="oncology"><font color="#001058" size="5">Oncology</font></a></p>
<p>The oncology programme at The Credit Valley Hospital is committed to caring for those
patients requiring acute chemotherapy and supportive care using a multidisciplinary
approach.&nbsp; The overall goal of the program is to provide comprehensive treatment
within our community.</p>
<p>Our recently expanded oncology clinic operates five days per week.&nbsp; Although
radiation therapy is not currently available, site specific clinics have been established
to facilitate radiation treatment at provincial cancer centres.</p>
<p>Patients requiring inpatient treatment may be admitted to a dedicated oncology nursing
unit.</p>
<p>The Ministry of Health has reaffirmed its commitment to build a regional cancer centre
on The Credit Valley Hospital campus.&nbsp; This centre, the Peel Regional Cancer Centre,
will provide systemic and radiation therapy in addition to surgical oncology.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="pharma"><font color="#001058" size="5">Valley Cornfield Pharmacentre</font></a></p>
<p><b>Facts:</b><br>
Accredited Retail Pharmacy opened in December 1994.<br>
Hours of Operation: 9 a.m. to 11 p.m. Monday to Friday; 10 a.m. to 9 p.m. Saturdays; 11
a.m. to 7 p.m. Sundays; 10 a.m. to 7 p.m. Holidays.</p>
<p><b>Features:</b><br>
Prescription and front shop services are available to outpatients of the hospital, staff
and to the community.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="physio"><font color="#001058" size="5">Physiotherapy</font></a></p>
<p><em><font color="#001058">Physiotherapists focus on evaluating, restoring and
maintaining physical function and movement.&nbsp; Working as your partner and often with
other healthcare professionals, a physiotherapist helps you achieve and maintain optimal
health and well being.&nbsp; Physiotherapists understand how the body works, and encourage
their clients to improve their physical condition and increase control over their lives. </font></em></p>
<p><em><font color="#001058">Specially educated to assess and improve movement and
function, a physiotherapist can help relieve your pain by assessing your physical
condition, diagnosing the problem and then working with you to develop a goal-directed
strategy for change.</font></em></p>
<p><font color="#001058">Physiotherapists at The Credit Valley Hospital work in both the
inpatient and outpatient setting.</font></p>
<p><font color="#001058">Specialized services offered at The Credit Valley Hospital
Physiotherapy department include:</font><ul>
<li><font color="#001058">Outpatient orthopaedic assessment and treatment</font></li>
<li><font color="#001058">Inpatient rehabilitation - neurological, medical and orthopaedic</font></li>
<li><font color="#001058">Inpatient acute care - respiratory, paediatric, medical and post
surgical</font></li>
<li><font color="#001058">Hydrotherapeutic pool</font></li>
<li><font color="#001058">Specialized outpatient fibromyalgia program</font></li>
<li><font color="#001058">Specialized rheumatology program</font></li>
<li><font color="#001058">Ultra violet light for dermatological referrals</font></li>
<li><font color="#001058">Neurological therapy for outpatients</font></li>
<li><font color="#001058">Respiratory therapy for outpatients</font></li>
<li><font color="#001058">Recreation pool program for patients who have been discharged from
active treatment but still would benefit from pool therapy.</font></li>
</ul>
<p><font color="#001058">The physiotherapy department is open from 0730 daily. &nbsp;
Evening hours are available Tuesdays and Thursdays.&nbsp; For more information about our
services or programs, call the department at (905) 813-1571.</font></p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="psychology"><font color="#001058" size="5">Psychology</font></a></p>
<p><b>Facts:</b></p>
<p>Over 9,000 visits annually.</p>
<p>Comprehensive psychological treatment provided within a programme management format.</p>
<p><b>Features:</b></p>
<p>Biobehavioural service providing treatment for individuals with chronic pain problems,
phobias, post-traumatic stress disorder. </p>
<p>Anxiety disorders service for assessment and treatment of individuals with agoraphobia,
panic disorder, social phobia, obsessive-compulsive disorder, post-traumatic stress
disorder and generalized anxiety disorder.&nbsp; Both individual and group treatments are
offered.</p>
<p>Health psychology service for individuals experiencing emotional distress related to
illness and disability. </p>
<p>Neuropsychology service for both children and adults with cognitive, emotional and
personality disturbance due to brain injury. </p>
<p>Parenting groups for community families. </p>
<p>Psychotherapy training for community mental health professionals.</p>
<p>Supervision and training of psychology interns.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><font color="#001058" size="5"><a name="seniors">Rehab Day Hospital</a></font></p>
<p>Provides rehabilitation services to the disabled of all ages, the frail and the elderly
in order to maximize patient independence.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="rehabilitation"><font color="#001058" size="5">Rehabilitation</font></a></p>
<p><b>Facts:</b><br>
Anticipate approximately 25,000 patient attendances per year.</p>
<p><b>Features:</b><ul>
<li>Occupational Therapy</li>
<li>Physiotherapy - Will provide day and evening appointments.</li>
<li>Therapy pool</li>
<li>Cardiac rehab program</li>
<li>Recreation therapy</li>
<li>Rehab day hospital - Provides rehabilitation services to the disabled, frail and elderly
in order to maximize patient independence.</li>
<li>Speech and Audiology - Diagnose communicative disorders, treat patients with
communicative deficits, develop and restore communicative skills. </li>
</ul>
<h3>Rehabilitation Unit</h3>
<p>A 32 bed unit offering two primary programs:&nbsp; acute adult rehabilitation (27 beds)
and acute geriatric assessment (5 beds).&nbsp; The rehabilitation unit is a hospital-based
centre of expertise for the assessment and care plan formulation and implementation to
enable the patient to attain optimum health and independence.&nbsp; The rehabilitation
multidisciplinary team collaborates closely with the community and health providers to
facilitate the ongoing care of our patients after hospital discharge.</p>
<p>In 1998/99, the rehabilitation team provided inpatient rehabilitation programs and
services to enable the physically and cognitively challenged patient to achieve optimum
health and independence.&nbsp; Multidisciplinary care and treatment was provided for 280
patients, with an average length of stay of 39 days per patient.&nbsp; 83% of the Rehab
patients returned home.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="renal"><font color="#001058" size="5">Renal Programme</font></a></p>
<p><b>Features:</b><br>
A 42 station outpatient unit provides hemodialysis treatment. This provides 780 treatments
per week to a caseload of approximately 260 patients.&nbsp; A 27 bed inpatient unit has 13
nephrology beds.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="socialwork"><font color="#001058" size="5">Social Work</font></a></p>
<p><b>Facts:</b></p>
<p>Master's level social workers provide service in 20 inpatient and outpatient programs
throughout the hospital community. </p>
<p>Members of the multidisciplinary team, provide psycho-social assessment, treatment and
access to community services.&nbsp; As well, social workers facilitate discharge plans.</p>
<p><b>Features:</b></p>
<p>Crisis Intervention Team: </p>
<p>Consultation service to ER physicians, providing psychosocial assessment, referral,
brief treatment and follow-up to patients in crisis. </p>
<p>Alcohol and Drug Treatment: </p>
<p>Structured day treatment program for outpatients. </p>
<p>Other components include: information night, relapse prevention, family intervention
series and community outreach. </p>
<p>Quick Response Program: </p>
<p>Helps to avoid unnecessary hospitalization by maintaining individuals presenting in ER,
at home, through community-based supports and services. </p>
<p>Provides mechanism for early identification of admitted patients needing discharge
planning assistance. </p>
<p>Works in conjunction with the crisis intervention team.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="speech"><font color="#001058" size="5">Speech and Audiology</font></a></p>
<h3>Speech-Language Pathology Services</h3>
<p>Special programs include family and staff education, swallowing assessments and
augmentative communication aids.<br>
Services are provided to outpatients (ages preschool to age 5 years, and adults 18+ years)
and inpatients of all ages, individually or in groups.</p>
<p><b><i>Paediatrics:</i></b> The paediatric speech language pathologists in the
department provide assessment, evaluation, treatment and management for preschool children
with a variety of communication difficulties including problems with articulation and
phonology, language, fluency, voice and resonance are seen up until the age of 5 years.
(School-age children are serviced through their school boards).</p>
<p><b>Facts: </b><br>
The department provides services in a regular program, as well as in a team setting in
Child and Family Services.&nbsp; All of our paediatric staff members work in conjunction
with therapists from Peel Regional Preschool Speech and Language Services.&nbsp; This
coordination of staff&nbsp; allows for children to be seen much sooner than in previous
years.</p>
<p><b>Features:</b><br>
A new service delivery model was designed in mid-1998, when the Peel Regional Preschool
Speech and Language Services program was implemented. The goal is to provide improved
services for the previously under-serviced preschool population.&nbsp; Emphasis was placed
on establishing a central referral base and waitlist, combined with coordination of speech
language pathology services throughout the Peel Region. &nbsp; Intensive training
workshops have been established for parents in order to teach family members how to
encourage development of language skills, correct sound production, or fluent
speech.&nbsp; A significant emphasis is placed on home programming.&nbsp; Direct therapy
continues to be available to those children who require a more intensive approach, both in
group formats as well as on an individual basis.</p>
<p><b><i>Adult Services:</i></b> Adult services are provided on an inpatient and
outpatient basis, for communication and swallowing disorders. A variety of communication
disorders are treated, including dysarthria, dyspraxia, aphasia, voice and cognitive
communication difficulties. Patients require a physician referral, and are prioritized
according to the severity of the problem.</p>
<p><b>Facts:</b><br>
Approximately 80 - 90% of the inpatients referred to the speech language pathologists
require intervention around swallowing, in addition to any communication difficulties they
are experiencing.</p>
<p><b>Features:</b><br>
The department also provides services in several team settings, for patients with
communication and swallowing disorders, on the acute care and rehabilitation units
(in-patients) and in the rehabilitation day hospital (out-patients).</p>
<p>The speech language pathologists use a variety of techniques when required for a
complete assessment of a patient's swallowing, which may also involve the use of
videoflouroscopic procedures.</p>
<p>Patients requiring augmentative communication aids may be either directly serviced by
one of our speech language pathologists (for low-tech devices), or the speech language
pathologist may act as a facilitator in the assessment provided by external professionals
(in the case of high-tech aids).</p>
<h3>Audiology Services</h3>
<p>The audiologists provide a wide range of services to a diverse age range of patients.
There is no restriction on eligibility for service. Services include conventional, sound
field or play audiometry, impedance testing (tympanometry, reflexes and reflex decay),
auditory evoked potential testing for thresholds and neurological concerns.&nbsp; They
also provide hearing aid evaluation for all ages, with selection and fitting of a complete
range of amplification devices.</p>
<p><b>Facts:</b><br>
The audiologists see upwards of&nbsp; 2,800 patient visits per year, of which&nbsp; 60% of
the patients are paediatric (under the age of 16).</p>
<p><b>Features:</b><br>
Infants as young as 3 months of age can be assessed.&nbsp; The department also oversees
the implementation of an Infant Hearing Screening Program which aids in the identification
of hearing impairment at an early stage of development.&nbsp; Follow-up hearing aid
re-assessments of the new hearing aids ensure the desired benefit has been obtained, along
with subsequent monitoring of the hearing and the hearing aid fitting to ensure the
desired benefit has been obtained, and continues, are also part of our audiology services.</p>
<p align="center"><a href="#programs and services">Top</a> </p>
<hr>
<p><a name="spirit"><font color="#001058" size="5">Spiritual &amp; Religious Services</font></a></p>
<p align="left">Spiritual &amp; Religious Services is committed to addressing the
spiritual and religious need of patients, families and staff.&nbsp; We seek to help those
at The Credit Valley Hospital use their own faith, faith symbols and practices to move
them in a direction that is creative, wholesome and healthful.&nbsp; Thus, we endeavour to
generate a warm, caring and trusting environment where relationships can grow.</p>
<p align="left">The co-ordinator of the Spiritual and Religious Services facilitates
meeting the spiritual and religious needs of all patients.&nbsp; On a regular basis,
patient visitation, counseling and support for ethical deliberation is provided.</p>
<p align="left">The secretary of Spiritual and Religious Services is available to meet and
welcome all visitors to the department.&nbsp; She receives telephone calls and referrals
requesting spiritual assistance, will gather information and contact the appropriate
person.&nbsp; The secretary is available to assist you in locating a particular patient
when necessary.</p>
<p align="left">The Spiritual and Religious Services Advisory Committee serves as an
advisory body to review, assess and evaluate pastoral care issues both through the
resources of the Hospital and the religious community.&nbsp; The committee is made up of
thirteen representatives from the faith community and from hospital staff.</p>
<p align="left">The spiritual and religious&nbsp; needs of patients and their families may
be met through patient visitation conducted by:&nbsp; the co-ordinator of Spiritual and
Religious Services; visitors from the department, trained in dealing with visitation,
grief and bereavement; the patient's own religious leader; and representatives from the
patient's congregation.&nbsp; We will contact community faith groups for patients wishing
to receive visits from their religious leaders and take referrals from staff who feel
spiritual support is required for patients and their families.</p>
<p align="left">The spiritual and religious needs of staff may be met through staff
visitation conducted by the co-ordinator of Spiritual and Religious Services.</p>
<p align="left">Weekly Christian interdenominational services are held in the Meditation
Lounge on Sundays at 2:00 p.m.&nbsp; The Meditation Lounge, on Level 2 off the main lobby,
is available to everyone as a quiet place for prayer and meditation.&nbsp; A Christian
Communion service is celebrated on the third Wednesday of each month in Nursing Units 1D
and 1E at 1:15 p.m.&nbsp; A Roman Catholic Mass is celebrated in the lounge on the first
Thursday of each month at 2:00 p.m.&nbsp; A special memorial service is held every two
months for patients who have died:&nbsp; families and staff are welcome to attend this
service.</p>
<p align="left">Chaplains are on call 24 hours a day to provide support for patients,
their families and Hospital staff and volunteers.&nbsp; The co-ordinator is available
Monday to Friday 0830-1630 hours at 813-3984.</p>
<p align="center"><a href="#programs and services">Top</a></p>
<hr>
<p><a name="medical"><font color="#001058" size="5">Surgical Unit</font></a></p>
<p><b>Facts:</b></p>
<p>1B is a 51 bed acute care surgical unit which provides care for the following surgical
services: Ear, Nose and Throat, Dental, Opthamology, Thoracic, Orthopedic, Urology,
Plastics, Vascular and General Surgery.</p>
<p align="center"><a href="preopin.htm">Click here for CVH Surgical
Unit Pre-Operative Instructions</a> </p>
<p align="center"><a href="preop1.htm">Click here for CVH
Post-Operative Surgical Planners (A-Z)</a></p>
<hr>
<p align="center"><a href="#programs and services">Top</a> </p>
<font size="2"><p align="center">Please direct inquiries to:<br>
<a href="mailto:webmaster@thehospital.net">CVH Webmaster</a><br>
The Credit Valley Hospital.<br>
2200 Eglinton Avenue West<br>
Mississauga, Ontario, Canada<br>
L5M 2N1<br>
(905) 813-2200</font></p>
<p align="center"><font size="2">Last updated on <!--webbot bot="Timestamp" S-Type="EDITED" S-Format="%m/%d/%y" startspan -->10/04/99<!--webbot bot="Timestamp" endspan i-checksum="13997" --></font></p>
<p align="center"><font size="2"><i>Copyright © The Credit Valley Hospital</i></font> </p>
<p align="center"><a href="legaldis.htm">Legal Disclaimer</a></td>
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