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| Access to Electronic Information, Services, and Networks: | |
| an Interpretation of the LIBRARY BILL OF RIGHTS | |
| INTRODUCTION | |
| The world is in the midst of an electronic communications | |
| revolution. Based on its constitutional, ethical, and historical | |
| heritage, American librarianship is uniquely positioned to address | |
| the broad range of information issues being raised in this | |
| revolution. In particular, librarians address intellectual freedom | |
| from a strong ethical base and an abiding commitment to the | |
| preservation of the individual's rights. | |
| Freedom of expression is an inalienable human right and the | |
| foundation for self-government. Freedom of expression encompasses | |
| the freedom of speech and the corollary right to receive | |
| information. These rights extend to minors as well as adults. | |
| Libraries and librarians exist to facilitate the exercise of these | |
| rights by selecting, producing, providing access to, identifying, | |
| retrieving, organizing, providing instruction in the use of, and | |
| preserving recorded expression regardless of the format or | |
| technology. | |
| The American Library Association expresses these basic principles | |
| of librarianship in its CODE OF ETHICS and in the LIBRARY BILL OF | |
| RIGHTS and its Interpretations. These serve to guide librarians and | |
| library governing bodies in addressing issues of intellectual | |
| freedom that arise when the library provides access to electronic | |
| information, services, and networks. | |
| Issues arising from the still-developing technology of | |
| computer-mediated information generation, distribution, and | |
| retrieval need to be approached and regularly reviewed from a | |
| context of constitutional principles and ALA policies so that | |
| fundamental and traditional tenets of librarianship are not swept | |
| away. | |
| Electronic information flows across boundaries and barriers despite | |
| attempts by individuals, governments, and private entities to | |
| channel or control it. Even so, many people, for reasons of | |
| technology, infrastructure, or socio-economic status do not have | |
| access to electronic information. | |
| In making decisions about how to offer access to electronic | |
| information, each library should consider its mission, goals, | |
| objectives, cooperative agreements, and the needs of the entire | |
| community it serves. | |
| The Rights of Users | |
| All library system and network policies, procedures or regulations | |
| relating to electronic resources and services should be | |
| scrutinized for potential violation of user rights. | |
| User policies should be developed according to the policies and | |
| guidelines established by the American Library Association, | |
| including GUIDELINES FOR THE DEVELOPMENT AND IMPLEMENTATION OF | |
| POLICIES, REGULATIONS AND PROCEDURES AFFECTING ACCESS TO LIBRARY | |
| MATERIALS, SERVICES AND FACILITIES. | |
| Users should not be restricted or denied access for expressing or | |
| receiving constitutionally protected speech. Users' access should | |
| not be changed without due process, including, but not limited to, | |
| formal notice and a means of appeal. | |
| Although electronic systems may include distinct property rights | |
| and security concerns, such elements may not be employed as a | |
| subterfuge to deny users' access to information. Users have the | |
| right to be free of unreasonable limitations or conditions set by | |
| libraries, librarians, system administrators, vendors, network | |
| service providers, or others. Contracts, agreements, and licenses | |
| entered into by libraries on behalf of their users should not | |
| violate this right. Users also have a right to information, | |
| training and assistance necessary to operate the hardware and | |
| software provided by the library. | |
| Users have both the right of confidentiality and the right of | |
| privacy. The library should uphold these rights by policy, | |
| procedure, and practice. Users should be advised, however, that | |
| because security is technically difficult to achieve, electronic | |
| transactions and files could become public. | |
| The rights of users who are minors shall in no way be abridged. | |
| (See: FREE ACCESS TO LIBRARIES FOR MINORS: AN INTERPRETATION OF | |
| THE LIBRARY BILL OF RIGHTS; ACCESS TO RESOURCES AND SERVICES IN | |
| THE SCHOOL LIBRARY MEDIA PROGRAM; and ACCESS FOR CHILDREN AND | |
| YOUNG PEOPLE TO VIDEOTAPES AND OTHER NONPRINT FORMATS. | |
| EQUITY OF ACCESS | |
| Electronic information, services, and networks provided directly | |
| or indirectly by the library should be equally, readily and | |
| equitably accessible to all library users. American Library | |
| Association policies oppose the charging of user fees for the | |
| provision of information services by all libraries and information | |
| services that receive their major support from public funds (50.3; | |
| 53.1.14; 60.1; 61.1). It should be the goal of all libraries to | |
| develop policies concerning access to electronic resources in | |
| light of ECONOMIC BARRIERS TO INFORMATION ACCESS: AN | |
| INTERPRETATION OF THE LIBRARY BILL OF RIGHTS and GUIDELINES FOR | |
| THE DEVELOPMENT AND IMPLEMENTATION OF POLICIES, REGULATIONS AND | |
| PROCEDURES AFFECTING ACCESS TO LIBRARY MATERIALS, SERVICES AND | |
| FACILITIES. | |
| INFORMATION RESOURCES AND ACCESS | |
| Providing connections to global information, services, and | |
| networks is not the same as selecting and purchasing material for | |
| a library collection. Determining the accuracy or authenticity of | |
| electronic information may present special problems. Some | |
| information accessed electronically may not meet a library's | |
| selection or collection development policy. It is, therefore, | |
| left to each user to determine what is appropriate. Parents and | |
| legal guardians who are concerned about their children's use of | |
| electronic resources should provide guidance to their own | |
| children. | |
| Libraries and librarians should not deny or limit access to | |
| information available via electronic resources because of its | |
| allegedly controversial content or because of the librarian's | |
| personal beliefs or fear of confrontation. Information retrieved | |
| or utilized electronically should be considered constitutionally | |
| protected unless determined otherwise by a court with appropriate | |
| jurisdiction. | |
| Libraries, acting within their mission and objectives, must | |
| support access to information on all subjects that serve the | |
| needs or interests of each user, regardless of the user's age or | |
| the content of the material. Libraries have an obligation to | |
| provide access to government information available in electronic | |
| format. Libraries and librarians should not deny access to | |
| information solely on the grounds that it is perceived to lack | |
| value. | |
| In order to prevent the loss of information, and to preserve the | |
| cultural record, libraries may need to expand their selection or | |
| collection development policies to ensure preservation, in | |
| appropriate formats, of information obtained electronically. | |
| Electronic resources provide unprecedented opportunities to | |
| expand the scope of information available to users. Libraries | |
| and librarians should provide access to information presenting | |
| all points of view. The provision of access does not imply | |
| sponsorship or endorsement. These principles pertain to | |
| electronic resources no less than they do to the more traditional | |
| sources of information in libraries. (See: Diversity in | |
| Collection Development: an Interpretation of the Library Bill of | |
| Rights) | |
| Adopted by the ALA Council, January 24, 1996 | |
| . |