customer.htm

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<title>Customer Notice</title>
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<p>M-HIP CUSTOMERS</p>

<p>McDermitt-Humboldt Internet Provider (M-HIP) <em>A non-profit company owned and
operated by McDermitt High School students. We have two goals: </em>

<ol>
  <li><em>To Provide meaningful entrepreneurial learning experiences for students.</em></li>
  <li><em>To Provide cost effective Internet services to residents of Humboldt County
    previously excluded from having access to the net.</em></li>
</ol>

<p>PROGRESS REPORT-3-10-99

<ul>
  <li>M-HIP is a legal company registered and licensed with the State of Nevada.</li>
  <li>We have created and formally adopted company by-laws and Constitution. These documents
    have been submitted tot he State of Nevada.</li>
  <li>All meetings of the Board of Directors are open to the public. Agendas will be
    appropriately posted for public information.</li>
  <li>M-HIP has 92 customers signed up and operating.</li>
  <li>Customers will not be billed for services prior to the 15th of every month.</li>
  <li>Service has been interrupted on two different occasions so far. Both incidents have been
    the result of technical equipment failure. Our primary equipment provider has been prompt
    to send replacement equipment so delays in service were held to a minimum. We apologize
    for any inconvenience.</li>
  <li>We have had problems acquiring installation software necessary to hook our customers up
    the NET. Countless complaints and phone calls on our part has not seemed to speed up the
    process.</li>
  <li>Other stuff.</li>
</ul>

<p>CUSTOMER SERVICE</p>

<p>We sincerely hope to provide professional service to all our customers. The primary
service we provide centers around the actual hookup of your hardware to the NET. </p>

<p><u>Service we can provide includes:</u>

<ul>
  <li>Sending software that will enable you to install the system.</li>
  <li>Talking you through the installation process.</li>
  <li>Giving advice concerning the hardware capacities necessary to achieve adequate internet
    service.</li>
</ul>

<p><u>Service we can not provide includes:</u>

<ul>
  <li>Assisting with the installation of out-of-date or inadequate equipment. We are not
    equipped to make old, under-powered equipment perform like new.</li>
  <li>We will not offer service if the equipment does not have the following minimal
    specifications: </li>
</ul>

<p>1. 845 megabytes of 65k ram with CKL megs of hurt for anyone who can not understand
this crap. </p>

<p>2. Etc.</p>

<p align="center"><font size="5"><strong>WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANY
PERSON FOR ANY REASON.</strong></font></p>

<p>&nbsp;</p>
</body>
</html>
	<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML//EN">
	<html>

	<head>
	<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
	<meta name="GENERATOR" content="Microsoft FrontPage 3.0">
	<title>Customer Notice</title>
	</head>

	<body bgcolor="#FFFFFF" background="IMAGES/HIPBrick2.jpg">

	<p>M-HIP CUSTOMERS</p>

	<p>McDermitt-Humboldt Internet Provider (M-HIP) <em>A non-profit company owned and
	operated by McDermitt High School students. We have two goals: </em>

	<ol>
	<li><em>To Provide meaningful entrepreneurial learning experiences for students.</em></li>
	<li><em>To Provide cost effective Internet services to residents of Humboldt County
	previously excluded from having access to the net.</em></li>
	</ol>

	<p>PROGRESS REPORT-3-10-99

	<ul>
	<li>M-HIP is a legal company registered and licensed with the State of Nevada.</li>
	<li>We have created and formally adopted company by-laws and Constitution. These documents
	have been submitted tot he State of Nevada.</li>
	<li>All meetings of the Board of Directors are open to the public. Agendas will be
	appropriately posted for public information.</li>
	<li>M-HIP has 92 customers signed up and operating.</li>
	<li>Customers will not be billed for services prior to the 15th of every month.</li>
	<li>Service has been interrupted on two different occasions so far. Both incidents have been
	the result of technical equipment failure. Our primary equipment provider has been prompt
	to send replacement equipment so delays in service were held to a minimum. We apologize
	for any inconvenience.</li>
	<li>We have had problems acquiring installation software necessary to hook our customers up
	the NET. Countless complaints and phone calls on our part has not seemed to speed up the
	process.</li>
	<li>Other stuff.</li>
	</ul>

	<p>CUSTOMER SERVICE</p>

	<p>We sincerely hope to provide professional service to all our customers. The primary
	service we provide centers around the actual hookup of your hardware to the NET. </p>

	<p><u>Service we can provide includes:</u>

	<ul>
	<li>Sending software that will enable you to install the system.</li>
	<li>Talking you through the installation process.</li>
	<li>Giving advice concerning the hardware capacities necessary to achieve adequate internet
	service.</li>
	</ul>

	<p><u>Service we can not provide includes:</u>

	<ul>
	<li>Assisting with the installation of out-of-date or inadequate equipment. We are not
	equipped to make old, under-powered equipment perform like new.</li>
	<li>We will not offer service if the equipment does not have the following minimal
	specifications: </li>
	</ul>

	<p>1. 845 megabytes of 65k ram with CKL megs of hurt for anyone who can not understand
	this crap. </p>

	<p>2. Etc.</p>

	<p align="center"><font size="5"><strong>WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANY
	PERSON FOR ANY REASON.</strong></font></p>

	<p> </p>
	</body>
	</html>