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| <html> | |
| <head> | |
| <meta name="FAQ's" content="Frequently Asked Questions about burglar alarm systems. Questions and answers to help you figure out, what's, what."> | |
| <meta name="KEYWORDS" content="burglar, alarms, FAQ's, frequently asked questions,"> | |
| <title>Alarm FAQ's</title> | |
| <meta name="Microsoft Theme" content="none"><meta name="Microsoft Border" content="t"></head> | |
| <body><!--msnavigation--><table border="0" cellpadding="0" cellspacing="0" width="100%"><tr><td><font face="arial, helvetica" mstheme> | |
| <div align="center"><center> | |
| </font mstheme><table border="1" width="647" bordercolordark="#996600" bordercolorlight="#999933"> | |
| <tr> | |
| <td width="353" align="center"><font face="arial, helvetica" mstheme><p align="left"><font face="Verdana" color="#FFFF00"><strong><img src="_borders/alarms.jpg" width="353" height="65" alt="alarms.jpg (16543 bytes)"></strong></font></font mstheme></td> | |
| <td width="302" align="left" bgcolor="#FF0000"><font face="arial, helvetica" mstheme><font face="Verdana" color="#0000FF"><small><strong>Burglar | |
| Fire & Medical | |
| Alarm Systems</strong></small></font></font mstheme></td> | |
| </tr> | |
| </table><font face="arial, helvetica" mstheme> | |
| </center></div> | |
| <p align="center"><a href="products.html"><img src="images/AlarmPics.gif" alt="AlarmPics.gif (2309 bytes)" WIDTH="104" HEIGHT="20"></a> | |
| <a href="pricing.html"><img src="images/Pricing.gif" alt="Pricing.gif (2199 bytes)" WIDTH="100" HEIGHT="20"></a> <a href="specifications.html"><img src="images/AlarmSpecs.gif" alt="AlarmSpecs.gif (2352 bytes)" WIDTH="105" HEIGHT="20"></a> | |
| <a href="howto.html"><img src="images/HowTo.gif" alt="HowTo.gif (2223 bytes)" WIDTH="103" HEIGHT="21"></a> <a href="free.html"><img src="images/FreeStuff.gif" alt="FreeStuff.gif (2314 bytes)" WIDTH="100" HEIGHT="20"></a></p> | |
| <p align="center"> <a href="faq.html"><img src="images/FAQS.gif" alt="FAQ'S.gif (714 bytes)" WIDTH="102" HEIGHT="20"></a> <a href="what.html"><img src="images/News.gif" alt="News.gif (940 bytes)" WIDTH="104" HEIGHT="21"></a> <a href="aboutus.html"><img src="images/about.gif" alt="about.gif (816 bytes)" WIDTH="105" HEIGHT="20"></a> <a href="franchis.html"><img src="images/Franchise.gif" alt="Franchise.gif (2332 bytes)" WIDTH="103" HEIGHT="21"></a> <a href="all.html"><img src="images/AllAdemco.gif" alt="AllAdemco.gif (2361 bytes)" WIDTH="104" HEIGHT="20"></a></p> | |
| </font mstheme></td></tr><!--msnavigation--></table><!--msnavigation--><table border="0" cellpadding="0" cellspacing="0" width="100%"><tr><!--msnavigation--><td valign="top"> | |
| <p> </p> | |
| <div align="center"><center> | |
| <table width="680" height="868"> | |
| <tr> | |
| <td width="150" valign="top" align="center" height="51" bgcolor="#0000FF"><font face="Verdana" color="#0000FF"><small><small><strong> </strong> </small></small></font><a href="Welcome.html"><img src="images/HomePage.gif" alt="HomePage.gif (2372 bytes)" WIDTH="100" HEIGHT="20"></a></td> | |
| <td width="39" height="51" bgcolor="#FF0000"><img src="images/Frequently_Asked_Questions.gif" width="399" height="39" alt="Frequently Asked Questions.gif (4847 bytes)"></td> | |
| <td width="489" height="51" valign="top" bgcolor="#0000FF"><font color="#0000FF"> </font><font color="#FFFFFF">& Answers</font></td> | |
| </tr> | |
| <tr> | |
| <td width="150" valign="top" align="center" bgcolor="#0000FF"><font face="Verdana" color="#FF0000"><small><strong><small>Check the time</small> <small>anywhere (slow | |
| response but we like it)</small></strong></small></font><p> </p> | |
| <p><font face="Verdana" color="#FFFFFF"><strong><small><small>Our | |
| Response </small></small></strong></font></p> | |
| <p><font face="Verdana" color="#FFFFFF"><strong><small><small>to | |
| </small></small></strong></font></p> | |
| <p><font face="Verdana" color="#FFFFFF"><strong><small><small>Your | |
| Questions </small></small></strong></font></p> | |
| <p> </p> | |
| <p> </p> | |
| <p> </p> | |
| <p> </p> | |
| <p> </p> | |
| <p> </p> | |
| <p><font color="#FF0000"><strong>About Us</strong></font></p> | |
| <p> </p> | |
| <p> </p> | |
| <p> </p> | |
| <p> </p> | |
| <p align="center"> </p> | |
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| <p align="center"><font face="Verdana" color="#FFFFFF" size="1"><b> </b></font></p> | |
| <p align="center"><font face="Verdana" color="#FFFFFF" size="1"><b>Questions about | |
| Monitoring</b></font><font size="2" face="Verdana" color="#FFFFFF"> </font></p> | |
| <p align="center"> </p> | |
| <p align="center"> </p> | |
| <p align="center"> </p> | |
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| <p align="center"> </p> | |
| <p align="center"> </p> | |
| <p align="center"><font face="Verdana" size="1" color="#FF0000"><b>Questions about | |
| Equipment </b></font></p> | |
| <p align="center"> </p> | |
| <p align="center"> </p> | |
| <p align="center"> </p> | |
| <p align="center"> </p> | |
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| <p align="center"> </p> | |
| <p align="center"> </p> | |
| <p align="center"><font face="Verdana" color="#FFFFFF" size="1"><strong>Recently Asked | |
| Questions</strong></font></p> | |
| <p align="center"> </p> | |
| <p align="center"> </p> | |
| <p align="center"> </p> | |
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| <p align="center"> </p> | |
| <p align="center"> </p> | |
| <p align="center"><small><font face="Verdana" color="#FFFFFF"><small><strong>Got Questions</strong></small></font></small></p> | |
| <p align="center"><a href="disc5_frm.htm"><img src="images/Questions.gif" width="94" height="23" alt="Questions.gif (5210 bytes)"></a></td> | |
| <td width="424" colspan="2" valign="top" height="809" bgcolor="#F0FFFF"><table BORDER="0"> | |
| <tr> | |
| <td VALIGN="MIDDLE" ALIGN="CENTER"><font color="#008040"><i><font size="4"><strong>Ask </strong></font><font size="3">The</font></i><b> World Wide Clock</b></font></td> | |
| </tr> | |
| <tr> | |
| <td VALIGN="MIDDLE" ALIGN="CENTER"><form NAME="wwc" ACTION="http://www.onyoursite.com/wwc/wwcstart.htp"> | |
| <input type="hidden" name="text" value="A5057E"><input type="hidden" name="bg" value="F4E4C6"><input type="hidden" name="bgimg" value><p><select NAME="tz" SIZE="1"> | |
| <option SELECTED="SELECTED" VALUE="opps">Select one </option> | |
| <option VALUE="Afghanistan">Afghanistan </option> | |
| <option VALUE="Albania">Albania</option> | |
| <option VALUE="Algeria">Algeria</option> | |
| <option VALUE="American_Samoa">Am. Samoa</option> | |
| <option VALUE="Andorra">Andorra</option> | |
| <option VALUE="Angola">Angola</option> | |
| <option VALUE="Anguilla">Anguilla </option> | |
| <option VALUE="Antigua">Antigua</option> | |
| <option VALUE="Argentina">Argentina </option> | |
| <option VALUE="Armenia">Armenia </option> | |
| <option VALUE="Aruba">Aruba</option> | |
| <option VALUE="Ascension">Ascension Is</option> | |
| <option VALUE="Australia">Australia </option> | |
| <option VALUE="Austria">Austria </option> | |
| <option VALUE="Azerbaijan">Azerbaijan </option> | |
| <option VALUE="Azores">Azores</option> | |
| <option VALUE="Bahamas">Bahamas </option> | |
| <option VALUE="Bahrain">Bahrain </option> | |
| <option VALUE="Bangladesh">Bangladesh</option> | |
| <option VALUE="Barbados">Barbados </option> | |
| <option VALUE="Belarus">Belarus </option> | |
| <option VALUE="Belgium">Belgium </option> | |
| <option VALUE="Belize">Belize </option> | |
| <option VALUE="Benin">Benin</option> | |
| <option VALUE="Bermuda">Bermuda</option> | |
| <option VALUE="Bhutan">Bhutan</option> | |
| <option VALUE="Bolivia">Bolivia</option> | |
| <option VALUE="Bonaire">Bonaire</option> | |
| <option VALUE="Bosnia">Bosnia</option> | |
| <option VALUE="Botswana">Botswana</option> | |
| <option VALUE="Brazil">Brazil</option> | |
| <option VALUE="British_Virgin_Islands">Brit. Vir. Is. </option> | |
| <option VALUE="Brunei">Brunei</option> | |
| <option VALUE="Bulgaria">Bulgaria</option> | |
| <option VALUE="Burkina_Faso">Burkina Faso </option> | |
| <option VALUE="Burundi">Burundi </option> | |
| <option VALUE="Cambodia">Cambodia</option> | |
| <option VALUE="Cameroon">Cameroon </option> | |
| <option VALUE="Canary_Islands">Canary Islands </option> | |
| <option VALUE="Canada">Canada </option> | |
| <option VALUE="Cape_Verde">Cape Verde Is.</option> | |
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| <option VALUE="Chad">Chad</option> | |
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| <option VALUE="Christmas_Island">Christmas Is. </option> | |
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| <option VALUE="Congo">Congo/Brazzaville</option> | |
| <option VALUE="Congo-kin">Congo, Dem Rep </option> | |
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| <option VALUE="Costa_Rica">Costa Rica</option> | |
| <option VALUE="Croatia">Croatia </option> | |
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| <option VALUE="Czech_Republic">Czech Republic</option> | |
| <option VALUE="Denmark">Denmark </option> | |
| <option VALUE="Diego_Garcia">Diego Garcia</option> | |
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| <option VALUE="Equatorial_Guinea">Eq. Guinea </option> | |
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| <option VALUE="Estonia">Estonia </option> | |
| <option VALUE="Ethiopia">Ethiopia </option> | |
| <option VALUE="Faeroe_Islands">Faeroe Islands</option> | |
| <option VALUE="Falkland_Islands">Falkland Islands </option> | |
| <option VALUE="Fiji">FijiIslands</option> | |
| <option VALUE="Finland">Finland</option> | |
| <option VALUE="France">France</option> | |
| <option VALUE="French_Antilles">Fr. Antilles</option> | |
| <option VALUE="French_Guiana">French Guiana</option> | |
| <option VALUE="French_Polynesia">Fr. Polynesia</option> | |
| <option VALUE="Gabon">Gabon Rep.</option> | |
| <option VALUE="Gambia">Gambia</option> | |
| <option VALUE="Georgia_Rep">Georgia</option> | |
| <option VALUE="Germany">Germany</option> | |
| <option VALUE="Ghana">Ghana</option> | |
| <option VALUE="Gibraltar">Gibraltar</option> | |
| <option VALUE="Greece">Greece</option> | |
| <option VALUE="Greenland">Greenland</option> | |
| <option VALUE="Grenadines">Grenadines</option> | |
| <option VALUE="Grenada">Grenada</option> | |
| <option VALUE="Guam">Guam</option> | |
| <option VALUE="Guadeloupe">Guadeloupe</option> | |
| <option VALUE="Guatemala">Guatemala</option> | |
| <option VALUE="Guinea">Guinea</option> | |
| <option VALUE="Guinea_Bissau">Guinea Bissau</option> | |
| <option VALUE="Guyana">Guyana </option> | |
| <option VALUE="Haiti">Haiti</option> | |
| <option VALUE="Honduras">Honduras</option> | |
| <option VALUE="Hong_Kong">Hong Kong</option> | |
| <option VALUE="Hungary">Hungary</option> | |
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| <option VALUE="India">India</option> | |
| <option VALUE="Indonesia">Indonesia</option> | |
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| <option VALUE="Iraq">Iraq</option> | |
| <option VALUE="Ireland">Ireland</option> | |
| <option VALUE="Israel">Israel</option> | |
| <option VALUE="Italy">Italy</option> | |
| <option VALUE="Cote_d'Ivoire">Ivory Coast</option> | |
| <option VALUE="Jamaica">Jamaica</option> | |
| <option VALUE="Japan">Japan</option> | |
| <option VALUE="Jordan">Jordan</option> | |
| <option VALUE="Kazakhstan">Kazakhstan</option> | |
| <option VALUE="Kenya">Kenya</option> | |
| <option VALUE="Kiribati">Kiribati</option> | |
| <option VALUE="South_Korea">Korea, South </option> | |
| <option VALUE="North_Korea">Korea, North</option> | |
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| <option VALUE="Lesotho">Lesotho</option> | |
| <option VALUE="Liberia">Liberia</option> | |
| <option VALUE="Libya">Libya</option> | |
| <option VALUE="Liechtenstein">Liechtenstein </option> | |
| <option VALUE="Lithuania">Lithuania </option> | |
| <option VALUE="Luxembourg">Luxembourg </option> | |
| <option VALUE="Macau">Macao</option> | |
| <option VALUE="Macedonia">Macedonia</option> | |
| <option VALUE="Madagascar">Madagascar </option> | |
| <option VALUE="Malawi">Malawi</option> | |
| <option VALUE="Malaysia">Malaysia</option> | |
| <option VALUE="Maldives">Maldives</option> | |
| <option VALUE="Mali">Mali</option> | |
| <option VALUE="Malta">Malta</option> | |
| <option VALUE="Marshall_Islands">Marshall Is. </option> | |
| <option VALUE="Mauritania">Mauritania </option> | |
| <option VALUE="Mauritius">Mauritius </option> | |
| <option VALUE="Mayotte">Mayotte Is</option> | |
| <option VALUE="Mexico">Mexico </option> | |
| <option VALUE="Micronesia">Micronesia </option> | |
| <option VALUE="Moldova">Moldova</option> | |
| <option VALUE="Monaco">Monaco </option> | |
| <option VALUE="Mongolia">Mongolia </option> | |
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| <option VALUE="Morrocco">Morocco </option> | |
| <option VALUE="Mozambique">Mozambique </option> | |
| <option VALUE="Myanmar">Myanmar</option> | |
| <option VALUE="Namibia">Namibia </option> | |
| <option VALUE="Nauru">Nauru</option> | |
| <option VALUE="Nepal">Nepal</option> | |
| <option VALUE="Netherlands">Netherlands</option> | |
| <option VALUE="Netherlands_Antilles">Netherlands Ant </option> | |
| <option VALUE="Nevis">Nevis</option> | |
| <option VALUE="New_Caledonia">New Caledonia</option> | |
| <option VALUE="New_Zealand">New Zealand</option> | |
| <option VALUE="Nicaragua">Nicaragua </option> | |
| <option VALUE="Niger">Niger</option> | |
| <option VALUE="Nigeria">Nigeria </option> | |
| <option VALUE="Niue_Island">Niue Island</option> | |
| <option VALUE="Norfolk_Island"> Norfolk Island</option> | |
| <option VALUE="Northern_Mariana_Islands"> Northern Mariana Is</option> | |
| <option VALUE="Norway">Norway</option> | |
| <option VALUE="Oman">Oman</option> | |
| <option VALUE="Pakistan">Pakistan</option> | |
| <option VALUE="Palau">Palau</option> | |
| <option VALUE="Panama">Panama</option> | |
| <option VALUE="Papua_New_Guinea">Papua New Gui. </option> | |
| <option VALUE="Paraguay">Paraguay </option> | |
| <option VALUE="Peru">Peru</option> | |
| <option VALUE="Philippines">Philippines </option> | |
| <option VALUE="Poland">Poland</option> | |
| <option VALUE="Portugal">Portugal </option> | |
| <option VALUE="Puerto_Rico">Puerto Rico</option> | |
| <option VALUE="Qatar">Qatar </option> | |
| <option VALUE="Reunion_Island">Reunion Is. </option> | |
| <option VALUE="Romania">Romania </option> | |
| <option VALUE="Russia">Russia </option> | |
| <option VALUE="Rwanda">Rwanda </option> | |
| <option VALUE="Saipan">Saipan </option> | |
| <option VALUE="San_Marino">San Marino </option> | |
| <option VALUE="Sao_Tome_and_Principe">Sao Tome </option> | |
| <option VALUE="Saudi_Arabia">Saudi Arabia</option> | |
| <option VALUE="Senegal">Senegal </option> | |
| <option VALUE="Seychelles">Seychelles Is.</option> | |
| <option VALUE="Sierra_Leone">Sierra Leone</option> | |
| <option VALUE="Singapore">Singapore</option> | |
| <option VALUE="Slovakia">Slovakia</option> | |
| <option VALUE="Slovenia">Solvenia</option> | |
| <option VALUE="Solomon_Island">Solomon Is </option> | |
| <option VALUE="Somalia">Somalia </option> | |
| <option VALUE="South_Africa">South Africa</option> | |
| <option VALUE="Spain">Spain </option> | |
| <option VALUE="Sri_Lanka">Sri Lanka </option> | |
| <option VALUE="St_Helena">St. Helena </option> | |
| <option VALUE="St_Kitts">St. Kitts </option> | |
| <option VALUE="St_Lucia">St Lucia</option> | |
| <option VALUE="St_Pierre_&_Miquelon">St. Pierre/Miq. </option> | |
| <option VALUE="St_Vincent">St Vincent</option> | |
| <option VALUE="Sudan">Sudan</option> | |
| <option VALUE="Suriname">Suriname</option> | |
| <option VALUE="Swaziland">Swaziland</option> | |
| <option VALUE="Sweden">Sweden</option> | |
| <option VALUE="Switzerland">Switzerland </option> | |
| <option VALUE="Syria">Syria</option> | |
| <option VALUE="Taiwan">Taiwan</option> | |
| <option VALUE="Tajikstan">Tajikstan</option> | |
| <option VALUE="Tanzania">Tanzania</option> | |
| <option VALUE="Thailand">Thailand</option> | |
| <option VALUE="Togo">Togo, Rep of</option> | |
| <option VALUE="Tonga">Tonga</option> | |
| <option VALUE="Trinidad_and_Tobago">Trinidad/Tob.</option> | |
| <option VALUE="Tunisia">Tunisia</option> | |
| <option VALUE="Turkey">Turkey</option> | |
| <option VALUE="Turkmenistan">Turkmenistan </option> | |
| <option VALUE="Turks_and_Caicos_Islands">Turks/Caicos </option> | |
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| <option VALUE="Uganda">Uganda </option> | |
| <option VALUE="Ukraine">Ukraine </option> | |
| <option VALUE="UAE">U.A.E.</option> | |
| <option VALUE="United_Kingdom">United Kingdom</option> | |
| <option VALUE="US">United States </option> | |
| <option VALUE="Uruguay">Uruguay </option> | |
| <option VALUE="Uzbekistan">Uzbekistan </option> | |
| <option VALUE="Vanuatu">Vanuatu</option> | |
| <option VALUE="Vatican_City">Vatican City</option> | |
| <option VALUE="Venezuela">Venezuela</option> | |
| <option VALUE="Vietnam">Vietnam</option> | |
| <option VALUE="Virgin_Islands">USVI</option> | |
| <option VALUE="Wake_Island"> Wake Island</option> | |
| <option VALUE="Wallis_and_Futuna">Wallis</option> | |
| <option VALUE="Western_Samoa">West Samoa </option> | |
| <option VALUE="Yemen">Yemen</option> | |
| <option VALUE="Yugoslavia">Yugoslavia</option> | |
| <option VALUE="Zambia">Zambia</option> | |
| <option VALUE="Zimbabwe">Zimbabwe </option> | |
| </select><input TYPE="SUBMIT" NAME="wwc" VALUE="Get Time"> <br> | |
| <strong><font color="#008040"><i>Current time and date in any country!</i></font></strong></p> | |
| </form> | |
| </td> | |
| </tr> | |
| </table> | |
| <font <p size="1"><hr> | |
| <b><p><font size="2" color="#FF0000" face="Verdana">Questions about High Level Alarms </font></b></p> | |
| <p><font face="Verdana"><font size="2"><font color="#990000"><b>Q.</b></font> </font><strong><font size="1">How long have you been in business? </font></strong></font><font size="2"></p> | |
| <b><font color="#990000"><p></font></font><font face="Verdana" color="#990000" size="2">A.</font></b><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">We've been selling | |
| and installing alarms since 1983.</font></strong><font face="Verdana" size="2"> </font></p> | |
| <p><font face="Verdana" color="#990000" size="2"><b>Q.</b></font><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">Why do you call yourself, 'High | |
| Level Alarms?' </font></strong><font face="Verdana" size="2"> <br> | |
| </font><font face="Verdana" color="#990000" size="2"><b>A.</b></font><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">There are many reasons for | |
| this: <br> | |
| Our goal is to provide a high standard for our customers. In effect, when we shop | |
| for equipment, we're actually shopping for you, our customer. There are times when we | |
| could cut corners to save a few bucks and when we could opt to buy certain parts for less, | |
| but if it's not top quality, we just won't buy it and we won't sell it. After all, | |
| our customers come to us, because second best isn't good enough. Sometimes it does | |
| cost a little more and we risk losing a sale here and there but we don't sell low level | |
| alarm equipment and that's not going to change. If it's High Level you want, then | |
| it's High Level you'll get. </font></strong></p> | |
| <p><font face="Verdana" color="#990000" size="2"><b>Q.</b></font><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">Are you a large company and will I | |
| get the service I need, regardless of where I live? </font></strong><font face="Verdana" size="2"> <br> | |
| </font><font face="Verdana" color="#990000" size="2"><b>A.</b></font><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">We're large enough to sell | |
| comfortably within the U.S and Canada and currently working on expanding but never so | |
| large that we won't know you personally. Our Central Station is large enough to | |
| provide service to these two countries around the clock, every minute of the year with all | |
| sorts of redundant back up equipment to cover any imagined kind of emergency. We're | |
| extremely committed to our customers and we will be available to assist you, whenever you | |
| need us. We pride ourselves on service and customer satisfaction. No matter | |
| where you live, you'll get care and service equal to living next door. Likewise, at | |
| home or on the road, you can reach us by just picking up a phone and calling toll | |
| free. </font></strong></p> | |
| <p> </p> | |
| <p><font face="Verdana" color="#990000" size="2"><b>Q.</b></font><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">How can you fix something for me, | |
| if we're miles apart? </font></strong><font face="Verdana" size="2"><br> | |
| </font><font face="Verdana" color="#990000" size="2"><b>A.</b></font><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">The first thing we do if you report | |
| any sort of problem is to check your alarm system via our computer system. Most things can | |
| be changed or altered this way and often, problems are resolved via computer, over a phone | |
| line and modem. If for some reason, we can't solve your problem over the phone, then | |
| there is the minor inconvenience of you having to ship the product back to us, whereby | |
| we'll promptly return a replacement. This may seem a long process but in most cases, it's | |
| nearly as fast as in home service calls, while being far cheaper for you.</font></strong><font face="Verdana" size="2"> </font></p> | |
| <p><font face="Verdana" color="#990000" size="2"><b>Q.</b></font><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">How do you know what I need for an | |
| alarm system? </font></strong><font face="Verdana" size="2"> <br> | |
| </font><font face="Verdana" color="#990000" size="2"><b>A.</b></font><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">In a word, 'experience.' After | |
| you've installed the 'starter package' if you feel that you need more coverage, call us, | |
| answer a few questions about your home, and we can quickly determine what else you might | |
| need. </font></strong></p> | |
| <p><font face="Verdana" color="#990000" size="2"><b>Q.</b></font><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">When you send me the customer price | |
| list, how do I know that I'm truly getting a discount? </font></strong><font face="Verdana" size="2"><br> | |
| </font><font face="Verdana" color="#990000" size="2"><b>A.</b></font><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">Simple. Shop around. You'll have | |
| model numbers and you'll be able to compare the product, item for item. We don't | |
| like losing a sale, so we're very competitive. </font></strong></p> | |
| <font <p size="2" face="Verdana"><hr> | |
| <p></font></font><font <p face="Verdana" color="#990000" size="2"><b>Q.</b></font><font <p size="2" face="Verdana"> </font><font <p face="Verdana" size="1"><strong>What is a | |
| monitored alarm system? </strong></font><font <p size="2" face="Verdana"> <br> | |
| </font><font <p face="Verdana" color="#990000" size="2"><b>A.</b></font><font <p size="2" face="Verdana"><font <p size="1"><font <p size="1"><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">In reality, it's merely your link to a designated third party, | |
| (the central station) who then follows directions from a list provided by us, after | |
| getting directions from you. </font></strong></font></font></p> | |
| <p></font><font <p size="2" face="Verdana" color="#990000"><b>Q.</b></font><font <p size="2" face="Verdana"><font <p size="1"><font <p size="1"><font face="Verdana" size="2"> | |
| </font><strong><font face="Verdana" size="1">Do I really need monitoring? </font></strong><font face="Verdana" size="2"> <br> | |
| </font><font face="Verdana" color="#990000" size="2"><b>A.</b></font><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">When your alarm activates without | |
| monitoring, you will still get a local siren. Some burglars activate alarms and then | |
| wait nearby to see if the police show up or not. If the police don't show, then they know | |
| that this is not truly, a real alarm system. At this point, they merely have to silence | |
| the noise and they're in. Worse yet, when you get home, they could still be there | |
| and the police will not be coming. A system without monitoring is like a fridge | |
| without freon....but you decide.</font></strong></font></font></p> | |
| <p></font><font <p face="Verdana" color="#990000" size="2"><b>Q.</b></font><font <p size="2" face="Verdana"> </font><font <p face="Verdana" size="1"><strong>How does the | |
| Central Station know who to call? </strong></font><font <p size="2" face="Verdana"><br> | |
| </font><font <p face="Verdana" color="#990000" size="2"><b>A.</b></font><font <p size="2" face="Verdana"><font <p size="1"><font <p size="1"><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">When something occurs, such as a low battery signal, or a burglar | |
| alarm, the Central Station receives a signal from your system. At that point, your | |
| instructions pop up on screen and the Central Station phones anyone that you've | |
| pre-designated in your call list.</font></strong><font face="Verdana" size="2"> </font></font></font></p> | |
| <p></font><font <p face="Verdana" color="#990000" size="2"><b>Q.</b></font><font <p size="2" face="Verdana"> </font><font <p face="Verdana" size="1"><strong>How can the | |
| Central Station serve me well, when it might be located in another State, or sometimes | |
| clear across country? </strong></font><font <p size="2" face="Verdana"><br> | |
| </font><font <p face="Verdana" color="#990000" size="2"><b>A.</b></font><font <p size="2" face="Verdana"><font <p size="1"><font <p size="1"><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">These days, whenever you're making a long distance call, your call | |
| generally travels from the ground to a satellite and back to the ground again, all at the | |
| speed of light. Since distance becomes as instantaneous as someone living across the | |
| street, the only truly important criteria is that your Central Station be friendly, | |
| courteous and on the ball, which we assure you, they are. </font></strong></font></font></p> | |
| <p></font><font <p face="Verdana" color="#990000" size="2"><b>Q.</b></font><font <p size="2" face="Verdana"> </font><strong><font <p face="Verdana" size="1">Is the Central | |
| Station UL approved and Y2K compatible and what does this listing mean to me? </font><font <p size="2" face="Verdana"><br> | |
| </font></strong><font <p face="Verdana" color="#990000" size="2"><b>A.</b></font><font <p size="2" face="Verdana"><font <p size="1"><font <p size="1"><font face="Verdana" size="2"> | |
| </font><strong><font face="Verdana" size="1">Mainly, that the Central Station has met | |
| certain requirements that will protect it from various hazards, ranging from intrusion, to | |
| computer redundancy. Our Station does meet all these requirements and it has updated | |
| all of it's computer equipment in order to qualify for Y2K compatibility. </font></strong></font></font></p> | |
| <p></font><font <p face="Verdana" color="#990000" size="2"><b>Q.</b></font><font <p size="2" face="Verdana"> </font><strong><font <p face="Verdana" size="1">What's the | |
| process for getting set up with Central? </font><font <p size="2" face="Verdana"> </strong><br> | |
| </font><font <p face="Verdana" color="#990000" size="2"><b>A.</b></font><font <p size="2" face="Verdana"><font <p size="1"><font <p size="1"><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">We do most of the work. We'll call and ask you specific | |
| information, you answer, we type it up, send it to you via e-mail, fax, or snail mail, for | |
| authorization. Then we send it over to Central and your information is logged.</font></strong></font></font></p> | |
| <p></font><font <p face="Verdana" color="#990000" size="2"><b>Q.</b></font><font <p size="1"><font <p size="2" face="Verdana"><font <p size="1"><font face="Verdana" size="2"> | |
| </font><strong><font face="Verdana" size="1">Can I call the Central Station if I'm away on | |
| vacation or something and I just want to know if my house is still ok? </font></strong><font face="Verdana" size="2"><br> | |
| </font><font face="Verdana" color="#990000" size="2"><b>A.</b></font><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">Yes, 24 hours a day from anywhere | |
| in North America, toll free. </font></strong></font></p> | |
| <hr> | |
| <p></font><font <p size="2" face="Verdana" color="#990000"><b>Q.</b></font><font <p size="2" face="Verdana"><font <p size="1"><font <p size="1"><font face="Verdana" size="2"> | |
| </font><strong><font face="Verdana" size="1">This appears to be a small system but is it | |
| adaptable for a large location? </font></strong><font face="Verdana" size="2"> <br> | |
| </font><font face="Verdana" color="#990000" size="2"><b>A.</b></font><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">In a word, YES. It can handle up to | |
| 24 wireless points that can be put in immediately or very easily at any time. There are | |
| very few locations where size of the structure would be too big. Likewise, the units are | |
| capable of transmitting a mile in perfect conditions, which correspondingly would allow | |
| for good transmission in most buildings, even fairly large ones. Tell us what you've | |
| got and chances are we'll be able to advise you to go ahead. If you have any | |
| range transmission difficulty, we wouldn't hesitate to tell you to send it back to us for | |
| a full refund.</font></strong></font></font></p> | |
| <p></font><font <p size="2" face="Verdana" color="#990000"><b>Q.</b></font><font <p size="2" face="Verdana"><font <p size="1"><font <p size="1"><font face="Verdana" size="2"> | |
| </font><strong><font face="Verdana" size="1">How do I size up my home and my needs? </font></strong><font face="Verdana" size="2"><br> | |
| </font><font face="Verdana" color="#990000" size="2"><b>A.</b></font><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">Well, the best way is to call us | |
| and we'll help you. Alternately, a rough way to do it is to assure that at the least, the | |
| main entry doors should be covered and then no less than one motion detector per landing. | |
| This is only a basic suggestion and remember that every application has different | |
| variables that will affect the final outcome. Better to over protect, than under. </font></strong></font></font></p> | |
| <p></font><font <p size="2" face="Verdana" color="#990000"><b>Q.</b></font><font <p size="2" face="Verdana"><font <p size="1"><font <p size="1"><font face="Verdana" size="2"> | |
| </font><strong><font face="Verdana" size="1">How good is your equipment, really? </font></strong><font face="Verdana" size="2"> <br> | |
| </font><font face="Verdana" color="#990000" size="2"><b>A.</b></font><font face="Verdana" size="2"> </font><strong><font face="Verdana" size="1">We survey everything being sold in | |
| the USA and we feel it's the best. If there were something better out there, we'd be | |
| selling that instead.</font></strong></font></font></p> | |
| <p></font><font <p size="2" face="Verdana" color="#990000"><b>Q. </b></font></font><strong><font <p face="Verdana" color="#000000" size="1">What if I need more equipment right now, than | |
| is offered in your package? </font></strong><font <p size="1"><font <p face="Verdana" color="#000000" size="2"> </font><font <p face="Verdana" color="#000000" size="1"> | |
| </font><font <p size="2" face="Verdana"></p> | |
| <p></font><font <p size="2" face="Verdana" color="#800000"><strong>A.</strong></font><font <p size="2" face="Verdana"><font <p size="1"><font <p size="1"><font face="Verdana"><font size="2" color="#000000"> </font></font><strong><font color="#000000" size="1" face="Verdana">No Problem. We can put together any parts that you desire and assimilate a | |
| total package price based on your exact needs. </font></strong></font></font></p> | |
| <p></font><font <p size="2" face="Verdana" color="#990000"><b>Q.</b></font><font <p size="2" face="Verdana"><font <p size="1"><font <p size="1"><font size="2" face="Verdana"> | |
| </font><strong><font face="Verdana" size="1">How often does this kind of equipment break | |
| down? </font></strong><font size="2" face="Verdana"><br> | |
| </font><font size="2" face="Verdana" color="#990000"><b>A.</b></font><font size="2" face="Verdana"> </font><strong><font face="Verdana" size="1">Almost never. There are few | |
| problems and if there are any, we fix them fast by sending you replacement equipment. | |
| During the first year, this is free and cost you nothing, whatsoever.</font></strong></font></font></p> | |
| <p></font><font <p size="2" face="Verdana" color="#990000"><b>Q.</b></font><font <p size="2" face="Verdana"><font <p size="1"><font <p size="1"><font size="2" face="Verdana"> | |
| </font><strong><font face="Verdana" size="1">Since this is wireless equipment, how long is | |
| the battery life and how will I know when to replace them? </font></strong><font size="2" face="Verdana"><br> | |
| </font><font size="2" face="Verdana" color="#990000"><b>A.</b></font><font size="2" face="Verdana"> </font><strong><font face="Verdana" size="1">The shortest life expectancy | |
| of most units is three years, and some last as long as nine years. About a month | |
| before battery death, a true low battery signal is sent to the Central Station. They will | |
| tell you when it's time to change a specific battery. All batteries are available at | |
| local stores.</font></strong></font></font></p> | |
| <p></font><font <p size="2" face="Verdana" color="#990000"><b>Q.</b></font><font <p size="2" face="Verdana"><font <p size="1"><font <p size="1"><font size="2" face="Verdana"> | |
| </font><strong><font face="Verdana" size="1">Isn't there some adjusting involved that I | |
| may not know how to do to the units, such as on the doors and the motion detectors? </font></strong><font size="2" face="Verdana"> <br> | |
| </font><font size="2" face="Verdana" color="#990000"><b>A.</b></font><font size="2" face="Verdana"> </font><strong><font face="Verdana" size="1">Not really. We'll send along | |
| specifications for spacing units on the doors or windows and we'll give you simple | |
| directions for calibrating the motion detector. In most instances, the board on the | |
| interior of the motion will be set to the zero position. Since we pre-program everything, | |
| your input is basically, plug, peel and paste. </font></strong></font></font></p> | |
| <p></font><font <p size="2" face="Verdana" color="#990000"><b>Q.</b></font><font <p size="2" face="Verdana"><font <p size="1"><font <p size="1"><font size="2" face="Verdana"> | |
| </font><strong><font face="Verdana" size="1">If I see other systems advertised for less, | |
| wouldn't they be as good? </font></strong><font size="2" face="Verdana"><br> | |
| </font><font size="2" face="Verdana" color="#990000"><b>A.</b></font><font size="2" face="Verdana"> </font><strong><font face="Verdana" size="1">Remember the adage, "you | |
| get what you pay for." There are many look alike's but High Level is our | |
| system. If you want low level, then you may find lower prices out there but since our | |
| prices are very low already, there is no doubt that you are going to give up something to | |
| get the lower price. Alarm systems that are low level just aren't worth the few bucks that | |
| you might save elsewhere. All wireless is not created equal. You don't want false | |
| alarms and nor do we, so quality and the service that goes with it, do make a difference.</font></strong></font></font></p> | |
| <p></font><font <p size="2" face="Verdana" color="#990000"><b>Q.</b></font><font <p size="2" face="Verdana"><font <p size="1"><font <p size="1"><font size="2" face="Verdana"> | |
| </font><strong><font face="Verdana" size="1">So what's the difference between High Level | |
| and low level? </font></strong><font size="2" face="Verdana"><br> | |
| </font><font size="2" face="Verdana" color="#990000"><b>A.</b></font><font size="2" face="Verdana"> </font><strong><font face="Verdana" size="1">Quality and our commitment to | |
| you. No middle of the night false alarms. Response when there should be | |
| response. Long equipment life and long battery life. Ease of operation. | |
| This is your chance to buy the best equipment, at the best price, no games, no gimmicks, | |
| just High Level. </font></strong></font></font></p> | |
| <hr> | |
| <p></font><font <p size="2" color="#FF0000" face="Verdana">Q.</font><font <p size="2" face="Verdana"><font <p size="1"><font <p size="1"><font size="2" face="Verdana"> </font><strong><font face="Verdana" size="1">I am a student looking for information about alarms. I need | |
| to know where burglars usually break in and what burglar alarms are now available.</font></strong></font></font></p> | |
| <p></font><font <p size="2" color="#FF0000" face="Verdana">A.</font></font><font <p face="Verdana" size="1"> <strong>Believe it or not, burglars like using doors as their | |
| primary entry point. In one case we heard about, the burglar came in the front door, using | |
| a large pry bar that took both the door and the frame right to the floor. A neighbor | |
| watched the incident unfold from 75 feet away across the street while sitting at his | |
| window. The neighbor did not call the police and assumed someone was doing construction. | |
| When the police investigated hours later, he couldn't even provide a description, except | |
| that it was a white male between 20 and 40 years old. The burglar was never apprehended | |
| for this crime.</strong></font><font <p size="1"></p> | |
| <p></font><strong><font <p face="Verdana" size="1">The back door is the second most common | |
| entry point, followed by all other available doors, then windows, first floor, then | |
| basement.</font></strong><font <p size="1"></p> | |
| <p></font><strong><font <p face="Verdana" size="1">There are two basic kinds of alarms | |
| systems available to today's consumer. In brief, wired or wireless, and in some cases you | |
| can combine both. The trend is now moving to wireless but since not all wireless is | |
| created equal, the buyer needs to be cautious about this purchase, which come to think of | |
| it, may also be just as true when buying wired equipment. For something this | |
| important, only the best is good enough. After all, why install an alarm system | |
| that will false alarm, or not work when it needs to? </font></strong><font <p size="1"></p> | |
| <p></font><font <p face="Verdana" size="1"><strong>Although we have access to and can sell | |
| any alarm system on the market, we feel that our wireless is high level in every respect. </strong></p> | |
| <p align="center"></font><font color="#FF0000" face="Verdana" <p size="1"><strong>For | |
| additional information please see 'News' page </strong></font><font <p face="Verdana" size="1"></p> | |
| </font><table border="1" width="100%"> | |
| <tr> | |
| <td width="100%" bgcolor="#FF0000"><p align="center"><font color="#FFFFFF"><small>Order | |
| Desk 9am to 8pm eastern - Blocked numbers dial *82, then <br> | |
| 1-800-469-1157</small></font></td> | |
| </tr> | |
| </table> | |
| </td> | |
| </tr> | |
| </table> | |
| </center></div> | |
| <p align="left"> </p> | |
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