Skip to content
Permalink
main
Switch branches/tags

web-hack-mirror/mirror/2000/01/09/www.chosen.co.za/bugrep.htm

Go to file
 
 
Cannot retrieve contributors at this time
144 lines (117 sloc) 8.15 KB
Raw Blame
Open in GitHub Desktop
<html>
<head>
<title>Customer Support -- Bugs</title>
<meta name="Microsoft Border" content="tlb, default">
</head>
<body background="exptextb.jpg" bgproperties="fixed"><!--msnavigation--><table border="0" cellpadding="0" cellspacing="0" width="100%"><tr><td>
<p>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <img src="_borders/chosenlogoalleentrans.GIF" alt="chosenlogoalleentrans.GIF (10183 bytes)" width="350" height="46"></p>
<hr>
</td></tr><!--msnavigation--></table><!--msnavigation--><table border="0" cellpadding="0" cellspacing="0" width="100%"><tr><td valign="top" width="1%">
<p align="left"><a href="whatsnew.htm">What's New </a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<a href="faq.htm">Support&nbsp; </a></p>
<p><a href="download.htm">Customer Updates&nbsp; </a></p>
<p><a href="bugrep.htm">Contact Information</a></p>
<p><a href="http://www.chosen.co.za/lyonsafaris">Other Constructed</a>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <a href="http://www.chosen.co.za/lyonsafaris">Sites</a> </p>
<p><a href="Default.htm">Home&nbsp;</a>&nbsp;&nbsp;&nbsp; </p>
</td><td valign="top" width="24"></td><!--msnavigation--><td valign="top">
<p><a name="top">I</a>f you're experiencing a problem with one of our software products,
please either fill out and submit the following <a href="#bugrepform">bug report form</a>,
E-mail or telephone us so we can look into your problem. </p>
<p>If what you want to tell us is really more of a suggestion or a request for
enhancement, please use our <a href="suggest.htm">suggestion form</a> instead.</p>
<hr align="center">
<h3><a name="bugrepform">Bug Report Form</a></h3>
<p>When you submit your bug report, it will be entered into our database for tracking
purposes. It will be associated with the account name under which you accessed this web.
After an initial assessment by our support department, the resolution of the problem will
be assigned to an appropriate engineer. </p>
<p><big><strong>Contact Information</strong></big>
<dl>
<dt><strong>Office Telephone</strong> </dt>
<dd><!--webbot bot="Substitution" s-variable="CompanyPhone" startspan --><strong>CompanyPhone</strong><!--webbot bot="Substitution" endspan i-checksum="9469" --></dd>
<dt><strong>FAX</strong> </dt>
<dd><!--webbot bot="Substitution" s-variable="CompanyFAX" </dd startspan --><strong>CompanyFAX</strong><!--webbot bot="Substitution" endspan i-checksum="7828" --> </dd>
<dt><strong>Postal address</strong> </dt>
<dd><!--webbot bot="Substitution" s-variable="CompanyAddress" startspan --><strong>CompanyAddress</strong><!--webbot bot="Substitution" endspan i-checksum="6366" --></dd>
<dt>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pretoria,South Africa 0027</dt>
<dt><strong>Electronic mail</strong> </dt>
<dd>General Information: <a href="mailto:carel@chosen.co.za">johane@chosen.co.za</a><br>
Sales: <a href="mailto:chosenc@chosen.co.za">chosenc@chosen.co.za</a><br>
Customer Support: <a href="mailto:carel@chosen.co.za">carel@chosen.co.za</a><br>
Webmaster: <a href="mailto:carel@chosen.co.za">carel@chosen.co.za</a></dd>
</dl>
<p>Please be as specific as possible when describing the problem.</p>
<form method="POST" action="_vti_bin/shtml.exe/bugrep.htm" webbot-action="--WEBBOT-SELF--">
<!--webbot bot="SaveResults" U-File="buglist.htm" S-Format="HTML/DL" S-Label-Fields="TRUE" S-Builtin-Fields="Date Time REMOTE_NAME REMOTE_USER HTTP_USER_AGENT" S-Form-Fields startspan --><input TYPE="hidden" NAME="VTI-GROUP" VALUE="0"><!--webbot bot="SaveResults" endspan i-checksum="43374" --><ol>
<li>What version of the software are you using?<br>
<select name="FPVersion" size="1">
<option>Alpha release</option>
<option>Beta release 1</option>
<option>Beta release 2</option>
<option selected>Release 1.0</option>
<option>Release 1.1</option>
<option>Release 1.2</option>
</select><br>
<br>
</li>
<li>What operating system are you using?<br>
<select name="OSVersion" size="1">
<option>Windows 3.1</option>
<option>Windows NT</option>
<option selected>Windows 95</option>
</select> Other: <input type="text" size="20" maxlength="256" name="OSVersionOther"><br>
<br>
</li>
<li>Please enter a brief one-line description of the problem:<br>
<input type="text" size="55" maxlength="256" name="OneLiner"><br>
(<em><strong>example</strong></em>: &quot;Editor doesn't respond to up-arrow under
image&quot;)<br>
<br>
</li>
<li>If the problem is reproducible, please list the steps required to cause it,<br>
leaving a blank line between steps:<br>
<textarea name="StepsToReproduce" rows="5" cols="53"></textarea><br>
(<em><strong>example</strong></em>: &quot;1. Create a new file. 2. Insert some text
...&quot;)<br>
<br>
If the problem is <em><strong>not</strong></em> reproducible (only happened once, or
occasionally for no apparent reason), please describe the circumstances in which it
occurred and the symptoms observed:<br>
<textarea name="LongDescription" rows="5" cols="53"></textarea><br>
(<em><strong>note</strong></em>: it is much harder for us to fix non-reproducible bugs)<br>
<br>
</li>
<li>If the problem causes any error messages to appear, please write down the exact text
displayed and enter it here:<br>
<textarea name="ErrorMessage" rows="3" cols="53"></textarea><br>
<br>
</li>
<li>Please provide us with the following information in case we need to contact you:<pre>Name: <input type="text" size="27" maxlength="256" name="UserName">
Phone: <input type="text" size="27" maxlength="256" name="UserPhone">
E-mail: <input type="text" size="27" maxlength="256" name="UserEmail"> </pre>
</li>
</ol>
<p><input type="submit" value="Submit Bug Report"><input type="reset" value="Clear Form"></p>
</form>
<p>We may need to contact you for more information, such as if we have trouble reproducing
the problem you describe.</p>
<h5><a href="#top">Back to Top</a></h5>
<!--msnavigation--></td></tr><!--msnavigation--></table><!--msnavigation--><table border="0" cellpadding="0" cellspacing="0" width="100%"><tr><td>
<hr>
<h5>Chosen Computer Distributors&nbsp; and Chosen&nbsp; are trademarks of Chosen Computer
Distributors. All other products mentioned are registered trademarks or trademarks of
their respective companies.<br>
Questions or problems regarding this web site should be directed to <a href="mailto:Carel@chosen.co.za">Carel@chosen.co.za</a>.<br>
Copyright © 1999 Chosen Computer Distributors. All rights reserved.<br>
Last modified: Friday December 17, 1999.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</h5>
<p><img src="_vti_bin/fpcount.exe/?Page=_borders/bottom.htm|Image=0" alt="Hit Counter"></p>
<p>&nbsp;</p>
<p><font size="5" color="#0000FF">Streaming Audio</font></p>
<p><font color="#FF0000" size="4">Click <a href="http://streaming.infotech.co.za:8080/ramgen/encoder/live.rm">here</a>
to listen to Chosen Radio, you'll need <a href="ftp://ftp.infotech.co.za/realplayer/rp7-complete-setup.exe">RealPlayer
G2</a>.</font></p>
</td></tr><!--msnavigation--></table></body>
</html>