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<HTML>
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<TITLE>LINLINE - General Information</TITLE>
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<td width="500" colspan="4" valign="bottom"><font face="Arial, Helvetica, sans-serif" size="6" color="#FFCC66"><i><b>GENERAL</b>
<font size="5">Information</font></i></font></td>
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<table border="0" cellspacing="0" cellpadding="3" width="45">
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<td height="30" width="125" valign="middle"> <font size="-1"><a href="catalog.htm" class="menulink">Catalog Index
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<tr>
<td width="40" bgcolor="#FFFFFF"><img src="images/clear.gif" width="10" height="300"></td>
<td width="500" colspan="4" bgcolor="#FFFFFF" valign="top"> <b><font face="Arial, Helvetica, sans-serif" size="+2" color="#FF9933">&nbsp;<br>
Index to General Information</font></b>
<hr>
<table width="100%" border="0" cellspacing="0" cellpadding="0">
<tr valign="top">
<td width="50%"> <font size="-1"><a href="general.htm#1">Artwork</a><br>
<a href="general.htm#2">Multi-Color Imprints</a><br>
<a href="general.htm#3">Catalog Requests</a><br>
<a href="general.htm#4">Claims</a><br>
<a href="general.htm#5">Credit Terms and Payment</a> <br>
<a href="general.htm#6">Return Check Policy</a><br>
<a href="general.htm#7">Custom Item Color</a><br>
<a href="gen2.htm#8">Custom Shapes</a><br>
<a href="gen2.htm#9">Digital Catalog</a><br>
<a href="gen2.htm#10">Imprinting</a><br>
<a href="gen2.htm#11">Other Printing Methods</a><br>
<a href="gen2.htm#12">Notes</a> <br>
<a href="gen2.htm#13">Overruns and Underruns</a><br>
<a href="gen2.htm#14">PMS Color Match</a><br>
<a href="gen3.htm#15">Paper Proofs</a><br>
<a href="gen3.htm#16">Product Proofs</a><br>
<a href="gen3.htm#17">Spec Samples</a><br>
<a href="gen3.htm#18">Complete Order</a> </font> </td>
<td width="50%"> <font size="-1"><a href="gen3.htm#19">Production
Time</a><a href="gen3.htm#20"><br>
Rush Service</a> <b><a href="gen3.htm#21"><br>
Safety Information</a></b> <b><a href="gen4.htm#22"><br>
Sample Orders</a></b> <a href="gen4.htm#23"><br>
Sample Order Rebate</a> <br>
<a href="gen4.htm#24"> Set-Up Charges</a> <a href="gen4.htm#25"><br>
Shipping</a> <a href="gen4.htm#26"><br>
Drop Shipments</a> <br>
<a href="gen4.htm#27">Other Changes</a><br>
<a href="gen4.htm#28">Stock Color</a><br>
<a href="gen5.htm#29">Trademark Usage</a> <b> <a href="gen5.htm#30"><br>
Cancellations</a></b><br>
<a href="gen5.htm#31"> Email Addresses</a> <b><a href="gen5.htm#32"><br>
Feedback</a></b> <b><a href="gen5.htm#33"><br>
Packaging &amp; Polybags</a></b><br>
<a href="gen5.htm#34">Assorted Orders</a> <br>
<a href="gen5.htm#35">F.O.B. </a></font></td>
</tr>
<tr valign="top">
<td colspan="2">
<hr>
<table width="90" border="0" cellspacing="10" cellpadding="0" align="right">
<tr>
<td>
<table width="70" border="0" cellspacing="0" cellpadding="0" vspace="0" hspace="0" name="basic_colors">
<tr bgcolor="#000000">
<td height="1" colspan="3"><img src="images/clear.gif" width="1" height="1"></td>
</tr>
<tr bgcolor="#000000">
<td valign="top"><img src="images/clear.gif" width="1" height="1"></td>
<td bgcolor="#FFFFFF" width="70">
<table border="0" cellpadding="0" cellspacing="10" width="68" align="left">
<tr>
<td colspan="2"><font size="-1" color="#FF9933"><b>basic
colors + black or white</b></font></td>
</tr>
<tr>
<td width="36" bgcolor="#FFFF00"><img src="images/colorbox.gif" width="34" height="26" border="1"></td>
<td width="36" bgcolor="#FF3366"><img src="images/colorbox.gif" width="34" height="26" border="1"></td>
</tr>
<tr>
<td width="36">
<div align="center"><font size="-2">Yellow</font></div>
</td>
<td width="36">
<div align="center"><font size="-2">Rubine</font></div>
</td>
</tr>
<tr>
<td width="36" bgcolor="#FF9900"><img src="images/colorbox.gif" width="34" height="26" border="1"></td>
<td width="36" bgcolor="#FF0033">
<p align="center"><img src="images/colorbox.gif" width="34" height="26" border="1"></p>
</td>
</tr>
<tr>
<td width="36" height="15">
<div align="center"><font size="-2">Orange</font></div>
</td>
<td width="36" height="15">
<div align="center"><font size="-2">PMS 186</font></div>
</td>
</tr>
<tr>
<td width="36" bgcolor="#009966" height="26">
<p align="center"><img src="images/colorbox.gif" width="34" height="26" border="1"></p>
</td>
<td width="36" height="26" bgcolor="#FF3333">
<p align="center"><img src="images/colorbox.gif" width="34" height="26" border="1"></p>
</td>
</tr>
<tr>
<td width="36" height="26">
<div align="center"><font size="-2">Green</font></div>
</td>
<td width="36" height="26">
<div align="center"><font size="-2">Warm Red</font></div>
</td>
</tr>
<tr>
<td width="36" bgcolor="#660099">
<p align="center"><img src="images/colorbox.gif" width="34" height="26" border="1"></p>
</td>
<td width="36" bgcolor="#3300CC">
<p align="center"><img src="images/colorbox.gif" width="34" height="26" border="1"></p>
</td>
</tr>
<tr>
<td width="36" height="15">
<div align="center"><font size="-2">Violet</font></div>
</td>
<td width="36">
<div align="center"><font size="-2">Blue</font></div>
</td>
</tr>
<tr>
<td width="36" bgcolor="#CCCC99" height="26">
<p align="center"><img src="images/colorbox.gif" width="34" height="26" border="1"></p>
</td>
<td width="36" height="26" bgcolor="#CCCCCC">
<p align="center"><img src="images/colorbox.gif" width="34" height="26" border="1"></p>
</td>
</tr>
<tr>
<td width="36" height="26"><font size="-2">Metal
Gold</font></td>
<td width="36" height="26">
<div align="center"><font size="-2">Metal Silver</font></div>
</td>
</tr>
</table>
</td>
<td valign="top"><img src="images/clear.gif" width="1" height="1"></td>
</tr>
<tr bgcolor="#000000">
<td colspan="3" height=" "><img src="images/clear.gif" width="1" height="1"></td>
</tr>
</table>
</td>
</tr>
</table>
<h3><font size="-1"><br>
<b><a name="1"></a><a href="#top"><img src="images/arrow.gif" width="15" height="18" border="0"></a>
</b></font><b>Artwork</b><font size="-1"><b> </b></font></h3>
<p><font size="-1">Artwork will be accepted in any of the following
formats:</font> </p>
<ul>
<li> <font size="-1">Artwork must be on a 3 1/2&quot; disk, Zip
diskette, or recordable CD in formats readable in Adobe Illustrator
or Photoshop. ** EPS, TIFF, and PDF formats preferred. P.O.
number must be indicated on disk.</font></li>
<li> <font size="-1">Artwork may also be submitted via e-mail.
Please indicate the P.O. number with the transmission to prevent
delays with processing.<br>
Email Address: <b><a href="mailto:artdept@arielpremium.com">artdept@arielpremium.com</a></b></font></li>
<li> <font size="-1">Ariel uses Windows based PC Systems. We can
read Macintosh disks, however Macintosh fonts will not be recognized.
All fonts must be converted to vector paths to prevent font
substitution.</font></li>
<li> <font size="-1">Artwork must be black and white camera ready
at 600dpi or higher. Faxed artwork is unacceptable.</font></li>
<li> <font size="-1">Artwork that is not camera ready will be
charged $40(v) per hour, minimum 1-hour charge.</font></li>
<li> <font size="-1">Typesetting: Straight line copy will be charged
$10(v). Difficult or curved copy will be charged $20(v). If
a specific font style is not indicated on the Purchase Order,
Lnline will use their own discretion.</font></li>
</ul>
<h3><font size="-1"><b><a name="2"></a><a href="#top"><img src="images/arrow.gif" width="15" height="18" border="0"></a></b></font>
<b>Multi-Color Imprints</b></h3>
<p><font size="-1"> Two, three and four-color imprints are available
on most items. Artwork must be suplied color separated in black
and white with crop marks in four corners. Artwork on disk must
be sent as specified in the Artwork section of this page. Minimums
vary with multi-color imprints. Quantities below are based upon
using the exact same logo at the exact same size.</font> </p>
<ul>
<li> <font size="-1">One-Color = 100 piece minimum</font></li>
<li> <font size="-1">Two-Color = 500 piece minimum</font></li>
<li> <font size="-1">Three-Color = 1,000 piece minimum</font></li>
<li> <font size="-1">Four-Spot-Colors = 1,000 piece minimum</font></li>
<li> <font size="-1">Less than minimum orders will be accepted
with additional charges</font></li>
<li> <font size="-1">See the Less than Minimum section for quantities
and charges.</font></li>
</ul>
<h3><font size="-1"><b><a name="3"></a><a href="#top"><img src="images/arrow.gif" width="15" height="18" border="0"></a></b></font>
<b>Catalog Requests</b></h3>
<p><font size="-1">Catalogs are sent at no charge for quantities
less than ten if shipped by ground transportation. If quantity
exceeds 10 or shipped by expedited service, freight will be invoiced.
Please provide a shipping account number.</font></p>
<h3><font size="-1"><b><a name="4"></a><a href="#top"><img src="images/arrow.gif" width="15" height="18" border="0"></a></b></font>
<b>Claims</b></h3>
<p><font size="-1">All claims must be voiced within 30 days after
shipment. If notice is not given within this time period LINLINE
will not be held liable for compensation on any claim. All returned
merchandise must have a return authorization number. We are not
responsible for inability to fill orders due to strikes, shortages
of materials or any other reasonable cause.</font></p>
<h3><font size="-1"> <b><a name="5"></a><a href="#top"><img src="images/arrow.gif" width="15" height="18" border="0"></a></b></font>
<b>Credit Terms and Payment</b></h3>
<ul>
<li> <font size="-1">For active accounts in good standing, payments
will be net 30.</font></li>
<li> <font size="-1">First time customers as well as inactive
accounts for over 1 year will have credit terms of 50% to 100%
prepaid.</font></li>
<li> <font size="-1">Orders originating outside the United States
and Canada must prepay entire order-100% prior to production.</font></li>
<li> <font size="-1">Non-ASI members must prepay 100% initially
until credit terms can be arranged.</font></li>
<li> <font size="-1">We accept VISA and MasterCard</font></li>
</ul>
<h3><font size="-1"><b><a name="6"></a><a href="#top"><img src="images/arrow.gif" width="15" height="18" border="0"></a></b></font>
Returned Check Policy </h3>
<p><font size="-1">$25.00 service charge for all returned checks.
Terms may be changed to prepayment for future orders. </font></p>
<h3><font size="-1"><b><a name="7"></a><a href="#top"><img src="images/arrow.gif" width="15" height="18" border="0"></a></b></font>
Custom Item Color</h3>
<p><font size="-1">Absolute minimum for a custom color is 1000 pieces.
There is a $100 (v) handling fee plus any applicable spraying
mold charges. If desired product color is different from our normal
product colors, an additional PMS charge of $50(v) will apply.
Please allow at least 8 weeks for normal delivery or 4 weeks delivery
with additional charges. </font></p>
<h3><font size="-1"><b><a name="8"></a><a href="#top"><img src="images/arrow.gif" width="15" height="18" border="0"></a></b></font>
Custom Shapes</h3>
<p><font size="-1">Absolute minimum is 5000 pcs. The item price
is determined by size, the number of colors on the item, the number
of logo colors/locations, and the level of difficulty of the shape.
There is a processing fee of $450 net - this covers the cost of
a pre-production proof, assistance with design details, and air-freighting
artwork and samples. </font></p>
<ul>
<li><font size="-1">Please note that the shape cannot be thinner
than 3/4&quot; in any part, otherwise this area may tear very
easily. </font></li>
<li><font size="-1">Exclusivity along with items that are licensed
or copyright protected must be indicated on your request for
quote. </font></li>
<li><font size="-1">Depending upon the complexity of the item,
the general lead-time is 10-16 weeks. Your client should receive
the preproduciton proof in 3-6 weeks.</font><br>
</li>
</ul>
<p>&nbsp;</p>
</td>
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