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| <html> | |
| <head> | |
| <meta http-equiv="Content-Type" content="text/html; charset=windows-1252"> | |
| <title>FAQ</title> | |
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| <body><!--msnavigation--><table border="0" cellpadding="0" cellspacing="0" width="100%"><tr><!--msnavigation--><td valign="top"> | |
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| </p> | |
| <hr> | |
| <p align="left"><b><font size="4">Q - <a name="hardwarerequirements">What are | |
| the Hardware Requirements & Equipment Costs for HyperHog?</a></font></b></p> | |
| <ul> | |
| <li> | |
| <p><font color="#FFFFFF"><b>Dial-up 56K - $0</b></font></p> | |
| <ul> | |
| <li><font size="2">56K modem standard in most computers</font></li> | |
| <li><font size="2">Customer self setup</font></li> | |
| </ul> | |
| <p> </li> | |
| <li> | |
| <p><font color="#FFFFFF"><b>Wireless - $299 - $474 *special for | |
| the month of July $199*</b></font></p> | |
| <ul> | |
| <li><font size="2">128K, 256K, 512K, 1.54MB</font></li> | |
| <li><font size="2">Wireless PC Card, Cable & Antenna Installation | |
| (equipment owned by HyperHog) - $299</font></li> | |
| <li><font size="2">LAN configuration Onsite 1-2 hours network labor - $75-$150</font></li> | |
| <li><font size="2">LAN multiple users software NAT $25 (95/98)</font></li> | |
| <li><font size="2">Line of sight required to HyperHog distribution Antenna</font></li> | |
| <li><font size="2">Antenna poles and towers extra - $150-$900</font></li> | |
| </ul> | |
| <p> </li> | |
| <li> | |
| <p><font color="#FFFFFF"><b>ISDN - $699 - $1,349</b></font></p> | |
| <ul> | |
| <li><font size="2">64K or 128K</font></li> | |
| <li><font size="2">Router or LAN Modem $349 - $699</font></li> | |
| <li><font size="2">GTE phone line installation - $50-$200 (estimate)</font></li> | |
| <li><font size="2">GTE phone line monthly fee - $49</font></li> | |
| <li><font size="2">Setup router/modem on site 4-6 hours network labor - $300-$450</font></li> | |
| </ul> | |
| <p> </li> | |
| <li> | |
| <p><font color="#FFFFFF"><b>DSL - $1,025 - $1,175</b></font></p> | |
| <ul> | |
| <li><font size="2">128K, 256K, 384K, 768K (GTE phone line speed restrictions | |
| apply)</font></li> | |
| <li><font size="2">GTE phone line installation - $77</font></li> | |
| <li><font size="2">GTE phone line monthly fee - $15.60</font></li> | |
| <li><font size="2">DSL equipment - $798 (2 required $399 each)</font></li> | |
| <li><font size="2">Setup DSL equipment on site 2-4 hours network labor $150-$300</font></li> | |
| </ul> | |
| </li> | |
| </ul> | |
| <p align="left"> </p> | |
| <hr> | |
| <p align="left"><b><font size="4"><a name="dialup">Q - What is Dial-Up Access?</a></font></b></p> | |
| <p align="left"><b><font size="4">A - </font></b>Dial-up modem access is | |
| available thru any standard computer modem over standard RJ11 phone lines. For | |
| questions regarding usage, please view the <a href="usepolicy.htm">HyperHog | |
| Usage Policy</a>.</p> | |
| <p align="left"> </p> | |
| <hr> | |
| <p align="left"><b><font size="4">Q - <a name="wireless">What is Wireless?</a></font></b></p> | |
| <p><b><font size="4">A -</font></b> The computing and communications revolution is all about sharing information | |
| faster, with more flexibility, and over greater distances. Wireless technology | |
| is a logical extension of this concept, freeing us from the logistic constraint | |
| of being connected to a network cable or phone line. Although the obvious | |
| benefit of wireless is greater mobility, it can also offer greater flexibility | |
| in terms of physical layout -- and in some cases even cost savings -- over wired | |
| alternatives.</p> | |
| <p>Wireless technologies are used to address many different problems, from | |
| insufficient bandwidth to lack of local telecom infrastructure. For the purpose | |
| of this article, we'll assume that our reason for using wireless technology is | |
| to access a network -- and, by extension, the Internet -- with far more mobility | |
| than a wired solution could offer.</p> | |
| <ul> | |
| <li><span style="font-family: Arial"><b>Advantages of wireless:<br> | |
| </b></span> | |
| <ul> | |
| <li><span style="font-family: Arial"><font size="2">Low Cost - $49 for 128k</font></span></li> | |
| <li><span style="font-family: Arial"><font size="2"> | |
| No additional phone line costs</font></span></li> | |
| <li><span style="font-family: Arial"><font size="2"> | |
| No need for a phone line or an extra phone line</font></span></li> | |
| <li><span style="font-family: Arial"><font size="2"> | |
| Frees up you phone line, calls don't get busy signals</font></span></li> | |
| <li><span style="font-family: Arial"><font size="2"> | |
| High speed available - 128k, 256k, 512k and 1.1 mb</font></span></li> | |
| <li><span style="font-family: Arial"><font size="2"> | |
| 128k will be 3 to 4 times faster than 56k analog modem connection</font></span></li> | |
| <li><span style="font-family: Arial"><font size="2"> | |
| Low installation fee (when compared to DSL)</font></span></li> | |
| </ul> | |
| <p> </li> | |
| <li><span style="font-family: Arial"><b>Disadvanages of wireless:<br> | |
| </b></span> | |
| <ul> | |
| <li><span style="font-family: Arial"><font size="2"> | |
| Line of sight required to our distribution points.</font></span></li> | |
| <li><span style="font-family: Arial"><font size="2"> | |
| Limited access area (coverage area expanding)</font></span></li> | |
| <li><span style="font-family: Arial"><font size="2"> | |
| External antenna and cable necessary</font></span></li> | |
| <li><span style="font-family: Arial"><font size="2"> | |
| Some areas may require additional antenna pole (extra fee</font>)</span></li> | |
| </ul> | |
| </li> | |
| </ul> | |
| <hr> | |
| <p align="left"><font size="4"><b>Q - <a name="ISDN">What is ISDN?</a></b></font></p> | |
| <p><font size="4"><b>A - </b></font><span style="font-family:Arial">ISDN stands for Integrated Services Digital | |
| Network, and it's designed as a replacement for Plain-Old-Telephone-Service (or | |
| POTS). As the needs of the Information Age have rapidly increased, POTS lines | |
| have become ever more clogged, resulting in the sluggish transmission of data. <o:p> | |
| </o:p> | |
| </span></p> | |
| <p><span style="font-family:Arial">ISDN's most common service, Basic Rate | |
| Interface (BRI), provides you with two 64 Kbps channels per line. If you choose | |
| to use both these channels for a single connection, your ISDN line is capable of | |
| speeds of 128 Kbps. That's basically four times faster than the best analog | |
| modem connection, which seldom exceeds 33 Kbps. <o:p> | |
| </o:p> | |
| </span></p> | |
| <p><span style="font-family:Arial">Here's another advantage: you can also use | |
| these two channels separately, and in tandem. Which means that you can make a | |
| voice call on one of the lines, for example, and connect to the Internet, or to | |
| a fax machine, on the other. And you can execute both these tasks at once. So | |
| you've essentially got two lines in one. <o:p> | |
| </o:p> | |
| </span></p> | |
| <p><span style="font-family:Arial">ISDN uses the same wiring that currently | |
| serves homes and businesses, and ISDN hook-ups are offered by the same companies | |
| that provide telephone service. <o:p> | |
| </o:p> | |
| </span></p> | |
| <p style="margin-left: 0.0in; margin-right: 0.0in"><span style="font-family:Arial">This | |
| is ideal for accessing the Internet and sending and receiving e-mail. The Web | |
| page that loads in twenty seconds over a standard telephone line connection will pop up on your screen almost | |
| instantaneously with ISDN.</span></p> | |
| <p style="margin-left: 0.0in; margin-right: 0.0in"><span style="font-family:Arial">ISDN | |
| lines are digital, so they're much cleaner and more dependable than analog | |
| telephone lines. In fact, the further an analog signal travels, and the more | |
| switches it has to pass through, the "dirtier" the signal. We've all | |
| encountered static and line noise during phone calls, but this noise causes | |
| other problems, too. For example, it can actually slow transmission speeds when | |
| you're transferring data through an analog modem.<o:p> | |
| </o:p> | |
| </span></p> | |
| <p style="margin-left: 0.0in; margin-right: 0.0in"><span style="font-family:Arial">There | |
| are other technical reasons for the relative sluggishness of analog POTS lines, | |
| too. If you're currently hooked up to the Internet by modem, for example, | |
| consider that your Internet Service Provider must convert this page's digital | |
| content to analog signals before sending it along to you, and then convert any | |
| signals you send-with a keystroke or a mouse click-back to digital when | |
| receiving. With a digital connection no such conversions are necessary, so the | |
| transfer of data is faster.<o:p> | |
| </o:p> | |
| </span></p> | |
| <p style="margin-left: 0.0in; margin-right: 0.0in"><span style="font-family:Arial">The | |
| digital character of ISDN makes the limitations and problems of analog | |
| technology a thing of the past.<o:p> | |
| </span></p> | |
| <hr> | |
| <p align="left"><font size="4"><b><a name="dsl">Q - What is DSL?</a></b></font></p> | |
| <b><font size="4">A -</font></b> DSL (Digital Subscriber | |
| Line) service delivers ultra-high speed dedicated access to the Internet. With | |
| transmission speeds up to 50 times faster than the traditional 28k modem, DSL | |
| provides business owners, telecommuters, and Internet users alike, a super fast | |
| connection. | |
| <p>DSL provides a constant connection to the Internet. Instead of dialing into a | |
| remote number to connect, all you have to do is click on an icon and you're | |
| immediately connected to the Internet | |
| <p>DSL can handle voice and data transmissions at the same time, meaning you | |
| don't have to order a second line, or worry about cancelling call waiting while | |
| you are online. This is because DSL technology separates voice and data | |
| transmissions on different bandwidths on the same telephone line. Thus, you can | |
| talk and "surf the net" at the same time. | |
| <p>DSL provides a dedicated connection to our network. Regardless of how many | |
| users in your neighborhood are accessing our Internet Service, your connection | |
| and speed is not affected. | |
| <p>DSL at this time is expensive and makes the other choices, i.e. ISDN and | |
| Wireless, more attractive considerations. However, if DSL is what you need | |
| - Hyperhog is here to set it up for you, quickly and painlessly.</p> | |
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| <p><font size="2"><nobr>[ <a href="./">Home</a> ]</nobr> <nobr>[ <a href="services.htm">Internet Access</a> ]</nobr> <nobr>[ <a href="web_services.htm">Web Hosting & Design</a> ]</nobr> <nobr>[ FAQs ]</nobr> <nobr>[ <a href="signup.htm">Signup</a> ]</nobr> <nobr>[ <a href="feedback.htm">Feedback</a> ]</nobr> | |
| </font><font size="1"><br> | |
| Send mail to <a href="mailto:willjs@bci1.com">willjs@bci1.com</a> with questions or | |
| comments about this web site.<br> | |
| Copyright © 2000 HyperHog Internet Access<br> | |
| Last modified: June 29, 2000</font></p> | |
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