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| <html> | |
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| <title>Frequently Asked Questions</title> | |
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| <meta name="keywords" content="faq questions queries doubts"> | |
| <meta name="description" content="gives solutions to frequently asked questions in telecom"> | |
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| <table border="0" width="600" cellspacing="0" cellpadding="0"> | |
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| <font color="#800000"><td width="90" bgcolor="#000066"><p align="left"></font><img src="Logo.jpg" alt WIDTH="90" HEIGHT="71"></td> | |
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| <td></td> | |
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| <p> </p> | |
| <table border="0" width="600" cellspacing="0" cellpadding="0"> | |
| <tr> | |
| <td width="100%"><blockquote> | |
| <p><font face="Arial" color="#FF0000" size="3"><em><strong><a name="(01). I have paid an initial deposit of Rs.3000/- with my application for a new telephone. Will the Telecom Department pay any intrest on this amount? If so how?">(01). | |
| I have paid an initial deposit of Rs.3000/- with my application for a new telephone. Will | |
| the Telecom Department pay any interest on this amount? If so how?</a></strong></em></font></p> | |
| <p><font face="Arial" size="2">(Ans).The Department of Telecom has to pay a waiting charge | |
| on the initial deposit,for the complete number of months commencing from the date of | |
| deposit to the date of actual installation of the telephone.The Waiting charge will be at | |
| the rate payable by the State Bank of India on fixed deposits for a period of one year and | |
| will be calculated at the rate in force on the date of deposit </font></p> | |
| <p><font face="Arial" color="#FF0000" size="3"><em><strong><a name="(02). I have deposited 3000/- at the time of registration for a new telephone.My turn has come and the telephone has just been installed. what should I look for in the first bill to be recived?">(02). | |
| I have deposited 3000/- at the time of registration for a new telephone.My turn has come | |
| and the telephone has just been installed. What should I look for in the first bill to be | |
| received?</a></strong></em></font></p> | |
| <p><font face="Arial" size="2">(Ans).The first bill should comprise of --<br> | |
| 1. Advance rental for one year as security deposit;<br> | |
| 2. One bi-monthly rental ; and<br> | |
| 3. Installation fee(with rebate for internal wiring or instrument or for both,if provided | |
| by you);<br> | |
| LESS Initial deposit of Rs.3000/- with accrued waiting charge there on from the date | |
| of deposit up to the date preceding the date of installation of the telephone.<br> | |
| If the charges are not correct as per the Tariff prevailing on the date or if the waiting | |
| charges has not been allowed,you may contact the account officer in person and have the bill | |
| revised.</font></p> | |
| <p><font face="Arial" color="#FF0000" size="3"><em><strong><a name="(03). I have provided complete concealed internal telephone wiring in my house.The department has issued a bill of full installation fee of Rs.800/- for the new connection.How should I get the repate for the amount I have spend?">(03). | |
| I have provided complete concealed internal telephone wiring in my house.The department | |
| has issued a bill of full installation fee of Rs.800/- for the new connection.How should i | |
| get the rebate for the amount I have spent?</a></strong></em></font></p> | |
| <p><font face="Arial" size="2">(Ans). The department has to allow you to rebate of | |
| Rs.250/- in the installation fee when you have provided the internal wiring yourself.If | |
| they have charged full installation fee of Rs. 800/- in the first bill after installation | |
| of the telephone,you may get a letter from the SDE/SDO(external)of your | |
| exchange and approach the Accounts officer(Telephone Revenue) concerned and get a revised | |
| bill.</font></p> | |
| <p align="right"><font face="Arial" size="3" color="#0000FF"><a href="http://www.dotindia.com/faq/faq.htm" target="_blank"><em><strong>For further | |
| information</strong></em></a></font></p> | |
| <p align="right"> </p> | |
| </blockquote> | |
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